Hi All,

Im trying to setup an exchange powershell monitoring sensor against on of our DAG members the same as I have done before but not i am getting an error message of "Timeout (5000 ms)" I assume this might be becacue we have 10 dag members around the world and it would take a while to query them. Is there a way to increase the time out?


Article Comments

Hi,
I'm afraid I have to admit that there is a default timeout of 5s implemented. At the moment there is no way around this. Sorry.
I have opened a ticket for the developer to look into this and we hope we can provide such functionality soon.
Best regards


Nov, 2013 - Permalink

Hi, Had this issue sort out? I had 12DAG across US/UK/Asia and also getting timeout (5000ms) issue


May, 2014 - Permalink

Hi,
please contact us by writing an email to support@paessler.com. We do have a new sensor for testing which I don't want to publish here.
Please refer to this KB post.
Best regards


May, 2014 - Permalink

Is this new sensor going to be released any time soon? We have this same issue and we would really like to start using it.


Nov, 2014 - Permalink

Hi,
we are still working on the sensor in question. No release date has been determined yet. Sorry.
Best regards


Nov, 2014 - Permalink

Has there been any progress on this yet? I need to monitor a highly critical mailbox to ensure email is still being received by it and I am unable to find a working solution.


Jul, 2016 - Permalink

@ clayton_mcbride: What PRTG version are you currently running?


Jul, 2016 - Permalink

I am running 16.2.24:3792+ and still getting the same error.


Jul, 2016 - Permalink

@ clayton_mcbride: The timeout has been raised to 3 minutes in the current Canary Build.


Jul, 2016 - Permalink

Ok so i will have to wait for an internal upgrade of prtg to be done before I can use this sensor.


Jul, 2016 - Permalink

@ clayton_mcbride: You also could install the trial version of PRTG on a separate machine and switch the Release Channel to Canary to get the current Canary version for testing.


Jul, 2016 - Permalink