Hello, my PRTG installation had an Update in the Morning to the 16.3.24.4980 i hat 2 installations of PRTG on both i hat install the new version. (16.3.24.4980)

one of the installation is up2date and shows no errors. the other installation, shows a other Version with a + after the Versionnumber like (16.3.24.4980+) and all vmware Sensors such as vmware host hardware status or vmware virtual Maschine Status shows error with following Message: Der Remoteserver hat einen Fehler zurückgegeben: (503) Server nicht verfügbar.

Some one has a Idea?

regards Frank

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Mr. Fischer

This is an issue best tackled via direct email support. Please contact us via support@paessler.com. Please ask the question in that email again. Please attach some screenshots of one of the VM sensors. We would need a screenshot of

  • the overview tab
  • the logs tab
  • the settings tab (multiple screenshots if necessary to cover all options.)

Jul, 2016 - Permalink