When I press settings in the Enterpris Console I get error -312

Modified on 2025-06-10 22:19:52 +0200

Hi Paessler

When I press the settings tab in the Enterprise console I get the error: Error -312 when loading url http:prtgserver/wingui_editdata.htm?id=2233&login=user&password=secret

Can you assist.

Br. Bjorn

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

hallo,

please send a screenshot to support@paessler.com along with the reference to this KB

Oct, 2011 - Permalink

Hi Paessler-Team,

we have the same issue here.

Can you give some tipps or a workaround for this case?

Greetings

Jun, 2016 - Permalink

Hello,

For this kind of issues, please open a support ticket as we need some more information from your PRTG. Please refer to this KB article in the ticket.

Best regards

Jun, 2016 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

When I press settings in the Enterpris Console I get error -312

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.