I have a cisco WLC. I want to monitor the MAC address. I have selected the custom option and selected MAC address however the mac address is not getting populated. Thank you.
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Hi there,
This is most likely the case if the flows contain the amount of traffic, but no source or destination addresses. Please enable the Log Stream Data to Disk (for Debugging) > All stream data option and forward the results to the email address support@paessler.com. Please refer to this Knowledge Base article. I will review the results to see what's reported by the WLC device.
Best regards, Felix
May, 2016 - Permalink