Hello,

I have problem with MySQL v2 sensor. I only get "Object reference not set to an instance of an object." error.

PRTG v. 16.2.24.3792+ with MySQL v. 5.5.49-0+deb7u1 on Debian 7.1.

Best regards

Martin

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Martin

Please specify: Are you getting this error already during sensor creation, or is that the error message once the sensor has been created?


May, 2016 - Permalink

Hello,

after sensor has been created. (http://i.imgur.com/0rjmgXV.png)


May, 2016 - Permalink

Dear Martin

Please contact support@paessler.com with some screenshots to allow me a better overview of what is going on. In that email, please state the error again and attach screenshot of

  • the sensor overview tab
  • the sensor logs tab
  • the settings tab (multiple screenshots if necessary to cover all options.)

Please capture the whole PRTG user interface in any screenshot and attach images as email file attachment. Please also include the SQL statement which you are using for this sensor.


May, 2016 - Permalink