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Reset credential inheritance

Modified on 2025-06-10 22:23:07 +0200

Is it possible to reset credential inheritance? Our PRTG service account is getting locked out each time we unlock it. We believe someone broke inheritance somewhere and typed in an incorrect password. This is for VMWare/XenServer credentials.

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Hi,
Currently this is not possible. Sorry.
However, you can open up a support ticket with support@paessler.com and refer to this thread and me. I have a script which access the API to check where explicit credentials are set rather than inherited.
Best regards

May, 2016 - Permalink

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Reset credential inheritance

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.