Hi,

I am looking for a way to have PRTG sound an audible alert when a new sensor down alert appears. I can do this with audible alerts as it is, but this sounds if the alert is still there after the refresh. I would like PRTG to only make a sound when there is a new alert, and for it to only sound once per alert.

I have tried both the enterprise console and the web interface, but cannot figure how to make this work.

Any help would be greatly appreciated.

Thank you.

Michael


Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

There is a map object available, that plays a sound (on most browsers). Go to the map editor, Click "add item", select the group/device/sensor that you want to be notifed about and select "With Alarm Sound (Audible Alarm ist Alarms>0)" from the "Status Icons" section of the template selector. Now you should get an alarm sound whenever the alarms are above 0.


Apr, 2016 - Permalink

Hello,

I have used this, but it plays the sound for the alert even if it ha splayed the sound already. Ideally, I would like it to play a sound once for any alert - IE sensor down 1 play sound, next refresh sensor 1 is still down, do not play a sound.

So it should only play a sound on new sensor down alerts, and only once per sesnsor down.

Hope that makes sense.

Michael


Apr, 2016 - Permalink

Hello Michael,

Unfortunately, to play a sound only for new alerts is not possible, sorry.


Apr, 2016 - Permalink

Ahh. That's a shame. I'll have to try and figure out another way of doing this, possibly with JS in a browser.

Thank you for your replies.

Michael


Apr, 2016 - Permalink