Can't activate PRTG Network Monitor after moving to new server

Modified on 2025-06-10 22:28:09 +0200

After moving Network Monitor to another server I cannot activate my commercial licensed version on the new server. Activation Status is "Activation: Check via activation1.paessler.com, result is \"License too old\"" Network Monitor is turned off on the old server. How can I fix the problem?

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi,

I've replied to your support ticket that you opened today :) Let's keep communication within the ticket to avoid confusion :)

Apr, 2016 - Permalink

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Can't activate PRTG Network Monitor after moving to new server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.