I am playing around with creating Device templates and I seem to run in to some problem when I use sensors from "WMI Logical Disk" Specifically the "Current Disk Queue Length X". When creating the template I get a list of sensors that I want to exclude from the template, this is only populated with the sensors listed above the "Current Disk Queue Length X" in the main device sensor list, if I ignore this then the template is created.

But when I apply the template i just creates those sensors listed above "Current Disk Queue Length X" on the original machine and then the auto-discovery sticks at 0%. We are running: PRTG Network Monitor 16.1.22.2252 x64

Below is the log from Auto Discovery Debug Log.log

2016-03-22 15:07:29: Autodiscovery Started; Device ID: 89621
2016-03-22 15:07:29: Device Templates; Device ID: 89621; Selected: 1
2016-03-22 15:07:29: Template Loaded; Device ID: 89621; Name: SQL Workgroup v4
2016-03-22 15:07:37: Template Check; Device ID: 89621; Check ID: ping; FOUND
2016-03-22 15:07:37: Template Assigned; Device ID: 89621; Name: SQL Workgroup v4
2016-03-22 15:07:37: Sensor Created; Device ID: 89621; Create ID: {2B1FA933-5385-44FF-A9B7-E3603329E6E0}; Sensor ID: 91784; Name: Ping
2016-03-22 15:07:53: Template Check; Device ID: 89621; Check ID: wmi; FOUND
2016-03-22 15:07:53: Sensor Created; Device ID: 89621; Create ID: {3C6D3565-3A72-421D-93A3-204FA28FC8E1}; Sensor ID: 91785; Name: Free Disk Space (Multi Drive)
2016-03-22 15:07:59: Sensor Created; Device ID: 89621; Create ID: {0E6F0E28-D0C5-43C3-8DF7-F862D90A7B79}; Sensor ID: 91786; Name: Pagefile Usage
2016-03-22 15:08:06: Sensor Created; Device ID: 89621; Create ID: {567F1DDD-1B36-4372-98B1-BC85BAED4F2F}; Sensor ID: 91787; Name: Memory
2016-03-22 15:08:12: Sensor Created; Device ID: 89621; Create ID: {9FAE99E7-1250-4BC7-B16A-A301076416C8}; Sensor ID: 91788; Name: Windows System Uptime
2016-03-22 15:08:18: Sensor Created; Device ID: 89621; Create ID: {A5F9CCE3-2BE1-425D-ADCF-ABD42A8D2D7E}; Sensor ID: 91789; Name: CPU
2016-03-22 15:23:24: Template Check; Device ID: 89621; Check ID: Win32_PerfRawData_PerfDisk_LogicalDisk_CurrentDiskQueueLength__Total; PROBE TIMEOUT
2016-03-22 15:38:24: Template Check; Device ID: 89621; Check ID: Win32_PerfRawData_PerfDisk_LogicalDisk_CurrentDiskQueueLength_C:; PROBE TIMEOUT

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi,
Could you possibly forward us the whole Auto Discovery Log along with the other logs to support@paessler.com?
Please refer to this thread when doing so.
Best regards


Mar, 2016 - Permalink