When starting the control panel I get an error:

Missing max sensors fix step 12 / 13

Can some one please help me.

Thank you


Article Comments

Hello,
we appreciate your contact.

As for the error message that you're encountering:

Error (Fix12to13: Failed to read max sensor id from config!)

This most likely indicates that PRTG's configuration file was somehow corrupted. Please refer to the following article to restore a previous backup of your PRTG Configuration (which is automatically updated on a daily basis by default).

Your PRTG's PRTG Core Server Log (1).log (Default: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System\) may provide additional details to why the config was corrupted. But in such cases, don't hesitate to contact-us and we'll be glad to assist.


Dec, 2015 - Permalink