When starting the control panel I get an error:
Missing max sensors fix step 12 / 13
Can some one please help me.
Thank you
Article Comments
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Hello,
we appreciate your contact.
As for the error message that you're encountering:
| Error (Fix12to13: Failed to read max sensor id from config!) |
This most likely indicates that PRTG's configuration file was somehow corrupted.
Please refer to the following article to restore a previous backup of your PRTG Configuration (which is automatically updated on a daily basis by default).
Your PRTG's PRTG Core Server Log (1).log (Default: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System\) may provide additional details to why the config was corrupted. But in such cases, don't hesitate to contact-us and we'll be glad to assist.
Dec, 2015 - Permalink
Hello,
we appreciate your contact.
As for the error message that you're encountering:
This most likely indicates that PRTG's configuration file was somehow corrupted. Please refer to the following article to restore a previous backup of your PRTG Configuration (which is automatically updated on a daily basis by default).
Your PRTG's PRTG Core Server Log (1).log (Default: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System\) may provide additional details to why the config was corrupted. But in such cases, don't hesitate to contact-us and we'll be glad to assist.
Dec, 2015 - Permalink