I created a custom batch script for monitoring a specific service on a webserver. It looks like this:

@echo off

sc \\pjlm-s02 query "PAFMAlerting" | find "RUNNING"
if "%ERRORLEVEL%"=="0" (
    echo Service PAFMAlerting is running
    Exit 0
) else (
    echo Service is NOT running
    Exit 2
)

If I run this on any machine on the domain it recognizes the service running, but when I add this custom Sensor it always gives me Service is NOT running.

Any ideas why it would do this?

Article Comments

Are you using an administrative user in the credentials of PRTG and did you set the security context of the sensor to Use Windows credentials of parent device?


Nov, 2015 - Permalink

Yes I am. I switched the account the PRTG service runs under. I actually figured it out, it was the formatting. It now looks like this: 

@echo off

sc \\pjlm-s02 query "PAFMAlerting" | find "RUNNING"
if "%ERRORLEVEL%"=="0" (
    exit 0
) else (
    echo 100:Service is Not Running
    exit 2
)

The problem was that the service under ERRORLEVEL==0 would spit out a line of text before getting to exit 0 and that was conflicting with the PRTG formatting. Essentially the query returns a line of text prior to getting to the exit statement.


Nov, 2015 - Permalink

Nice work, thanks for sharing!


Dec, 2015 - Permalink