Error on sensor Hyper v cluster shared

Hi Marco,

have you tried executing Get-ClusterSharedVolume within a PowerShell session? What Windows version is running on the HyperV-Server?

Hyper v is running on Windows server 2008 R2. I run this command on powershell and run without errors, but in the sensor, when i add this for the server give me the error. Thanks.

Are the windows credentials within the device settings those from a system administrator? If not, can you try one?

Yes, i have the administrator windows credentials configured in the device, but i see the error.

Can you execute this in an administrative PowerShell console: Enable-PSRemoting –force

If it's already enabled, execute this: Get-Item –Path WSMan:\localhost\Client\TrustedHosts

Is the PRTG server already in that list? If not: Set-Item –Path WSMan:\localhost\Client\TrustedHosts –Value your.prtg.server.fqdn.or.ip

Is this a sensor on a remote probe or on the core server?

Yes I run this commands and all are correct, the sensor is on a remote probe.

Are you running the latest PRTG version as well (see www.paessler.com/prtg/history/stable)?

Yes, i have the last version (15.4) but i dont know why receive this error.

I'll forward this case to one of our developers; we'll be in touch as soon as we have something.

Thank you. I appreciate your help.

Does Import-Module FailoverClusters; work properly? That's the module we're using. You'll need to have the Failover Clustering feature installed in order for this to get loaded - is that installed?

yes, it is installed, i run the command Get-Module -ListAvailable and see the module FailoverClusters in the list.

Okay, let's reproduce the sensors steps:

1. Login via Remote Desktop on the probe system
2. Open up PowerShell
3. Enter-PSSession -ComputerName target.domain.com -Credential user@domain.com (replace the fqdn and the credentials accordingly)
4. Enter the password in the popup that appears
5. Execute the following commands:
   1. Import-Module FailoverClusters;
   2. Get-ClusterSharedVolume;

Does this work properly?

Yes, Work and give me the basic information about cluster disks. Only i need in adition run PowerShell as administrator and run without error. I think the error is like the sensor don´t has the Import-Module line. It is posible.? Can i add this line or validate the script or something.?

Thanks.

The sensor actually has this Module-Import line...I'm afraid that we're running out of ideas here : /

Colleague told me that you could also try the WMI Volume sensor - it should also be able to access the shared cluster volumes; can you try that? :)

I try your recomendation, but only show me one of two cluster volumes. I change the device to monitor with the core probe (not with remote probe that i receive the error of this tread), and add the server probe to the same domain that cluster and it's working.! Thanks for your help and your ideas for solve this problem.

Best Regards,

Marcos.

Ah okay, so it was some kind of problem with the credentials (more or less). Thanks for sharing! :)