I'm trying to monitor our ESX 4.1 servers using PRTG, however whenever I add any of the VMware sensors, I keep getting the following error:-

Error Message [prtg] [error] 2 [/error] [text]The remote server returned an error: (407) Proxy Authentication Required.[/text] [/prtg]

Sensor Type VMware Host Hardware Status (SOAP)

We do have an ISA 2004 proxy on site however I have *not* set a proxy in PRTG. Does PRTG rely on Internet Explorer's settings? If so, how do I disable this behaviour? (changing IE settings is not an option since group policy will reset them automatically)

Article Comments

Hello,

the VMWare Sensors in PRTG should not use any IE-User-Profile based proxy setting, unless it's a system wide proxy-setting also effecting the user account under which the PRTG Probe Service is running via a GPO or similar.

best regards.


Aug, 2012 - Permalink

Thanks. For the benefit of others, the answer to this issue was to change the user account that the PRTG monitor was running as from Local System to a domain account. ESX monitoring is now working fine.


Aug, 2012 - Permalink