Hello,

I would like to monitor a Cisco ASA for uptime.

However when I try to use a normal Cisco sensor it is not working. I'm using the correct community string, version and port.

The Cisco ASA is not receiving the SNMP request on the outbound ports.

Article Comments

Dear user

Please use the SNMP Tester to connect to your Cisco device outside of PRTG. Please enter the proper address, SNMP version, and community string. Can you successfully read the Uptime with that tool?


Jul, 2015 - Permalink

Hello,

I used the tool, I get the following back:

13-7-2015 11:45:27 (117 ms) : Device: xx.220.91.26
13-7-2015 11:45:27 (117 ms) : SNMP V2c
13-7-2015 11:45:27 (118 ms) : Uptime
13-7-2015 11:45:29 (2198 ms) : -------
13-7-2015 11:45:29 (2199 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds )
13-7-2015 11:45:31 (4211 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds )
13-7-2015 11:45:31 (4212 ms) : Done

Please advise


Jul, 2015 - Permalink

Dear user

This message means that with the address and credentials provided, an SNMP connection cannot be established. Please double check if you use the right IP and port, and if the SNMP version and community string is correct.


Jul, 2015 - Permalink