No response from SNMP server using SNMP custom sensor (error# 2003)

Modified on 2025-06-10 22:47:54 +0200

Hi,

I trying to install SNMP custom sensor to poll one of the switch's interface status. However, I keep getting message like "No response (check firewall, routing and snmp setting - error # 2003)". I tried using Paessler SNMP Tester, and there was no issue getting the value I want via its OID value. The manual in setting up SNMP custom sensor was not that straightforward as compared to the SNMP Tester. Please assist.

Thanks, Carol

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Hi Carol,

do you get this error permanently? If so, check the device's settings in PRTG regarding "SNMP Credentials". Does the SNMP version match the one used in SNMP-Tester?

Kind regards,
Erhard

Oct, 2015 - Permalink

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No response from SNMP server using SNMP custom sensor (error# 2003)

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.