Issue when adding poweshell sensor to exchange database

Modified on 2025-06-10 22:52:36 +0200

It appears the following error, whend adding a poweshell sensor:

The Sensor can not connect to the Device using Remote-PowerShell. Ensure that remote management is enabled on the Exchange Server and the user-name and password is correct. See https://kb.paessler.com/en/topic/54353 for details. Processing data from remote server server.adm.ds.domain.ch failed with the following error message: The user 'adm.ds.domain.ch/Service Accounts/admin.mon' isn't assigned to any management roles. For more information, see the about_Remote_Troubleshooting Help topic.

But this user is admin on the exchange server and winrm is activated.

Does anyone know this issue? How to solve it?

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Do you have set the FQDN of your exchange as address in the device settings?

Sep, 2015 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Issue when adding poweshell sensor to exchange database

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.