Hi Guys,

on my playground I use the preview version, now so 15.3.19.3881.

Since then I have - it seems - a problem with the WMI security center sensor.

On the machines concerned I have running Avast Antivirus. The sensor shows now a warning with last message: "avast! Antivirus up to date, on access scan running". The channel itself shows "Running - up to date" in green.

Regards Ingo

Article Comments

Dear Ingo

Which Windows version is used on the computer running 15.3.19? Do you monitor a remote machine with the Security-Center sensor, or the local machine?


Sep, 2015 - Permalink

Hi,

it's running on a Windows 10.

The effect appears for the Avast locally running and also on a remote machine, also running Windows 10.

Avast is running the newest version.

Regards Ingo


Sep, 2015 - Permalink

Dear Ingo

Thank you. As this gets a bit complicated via the knowledge base, please contact support@paessler.com. In that email, please describe the issue. In addition, please send some screenshots of the Security Center sensor. Please include

  • the overview tab
  • the logs tab
  • the settings tab (multiple screenshots if necessary to cover all option.)

Please capture the whole PRTG user interface in any screenshot and attach them as email file attachment.


Sep, 2015 - Permalink