Hi, we are using PRTG to Monitor the Bandwitdh on a Windows 2012R2 Server. On the same Server we run KiwiSyslogServer that is listen on the Syslog Port 514. When we install PRTG the KiwiSyslogServer is not starting anymore. I think they have a problem by listening on the same port. Is there a way to disable the listening port 514 on the PRTG tool?

Thanks for the Help

Article Comments

Hello benjaminboegli,
we appreciate your contact.

PRTG will only utilize the port 514 if you've deployed/configured an Syslog (or similar) sensor on port 514. By default does PRTG not listen on port 514.

If you want to confirm first which process is using port 514, check Microsoft's TCPView for Windows.

Best Regards,


Aug, 2015 - Permalink

Hi,

Thanks for the fast respons. You were absolutly rigth about the listening Port. The strange thing is that when i just stop the PRTG probe service the KiwiSyslogService is running. The Problem is between the PRTG probe Service and the KiwiSyslogService. The PRTG Probe Service runs on Port 49214 and the KiwiSyslogManger on 49217. Can that occure any Problems?

Best Regards


Aug, 2015 - Permalink

Hi, We tested the Port 514 and it is how you said. We get the KiwiSyslog running when we stop the service "PRTG probe". When we look in the TCPView tool the Programms uses similiar ports but not the same. Sometime the PRTG Probe is blinking red and tries different Ports up to 60000. Is it possible to set for the Probe Service a fixed port?

We had runnning the old Version of PRTG (V6.2.1.954) with the KiwiSyslog without any Problems until now.

Best Regards


Aug, 2015 - Permalink

Hello Benjamin,

The outbound port used by the PRTG Probe is random and chosen by the operating system. The probe will then use that connection to connect to the core server which will be listening on port 23560 (Default).

These (and all other) ports used by PRTG are described here:

You must check the documentation of that product to review which additional ports it may be using that are causing the conflict with PRTG.

Best Regards,


Aug, 2015 - Permalink