In the prtg enterprise remote client when I right click on something the context menu shows the code reference instead of the menu option. I could not see where to attach an image here so here is a dropbox link to a jpg showing what I mean.
https://www.dropbox.com/s/p65ka6275qjxpyh/prtgmenu.jpg?dl=0
Any Ideas?
Article Comments
Thank you for the reply, I did what you said but still no change, I even restarted the Client stations and well as the computer prtg is installed on. Also the Computer where prtg is installed works fine, it is just the client that is messed up.
Aug, 2015 - Permalink
Dear Jmmarch
In this case, please contact support@paessler.com, describe the issue and include screenshots showing the issue as email file attachment.
Aug, 2015 - Permalink
Dear Jmmarch
It looks like the language file (within the subfolder "language") could not be read correctly by the Enterprise Console. In same cases this happens after an upgradate of the EC.
Please close the EC client, both the windows and the systray icon. Now start the EC again. Is the context menu now rendered correctly?
Aug, 2015 - Permalink