Hi , I installed PRTG last friday and it works fine, on saturday I follow a suggestion of PRTG to use SSL.....big mistake !
From that time it was impossible to use again, now, I also install again but maybe he recognized my previous installation and continue to ask me login and pwd that I don't have because I use the pwd (not in clear) suggested by PRTG.
I also ask to send me a new pwd to my e-mail, but until now I didn't received nothing .
Any change to start from zero? must I perform a kind of procedure to remove everything og PRTG from my PC ?
thanks a lot
Article Comments
from prtg I can't select any tabs, just add connection from the right windows !
Aug, 2015 - Permalink
I already answer but I'm not sure you received ....
So, I can't select any tabs from PRTG Enterprise Console, even Setup tab. Can I go in Administration tool from other ways ?
regards
Aug, 2015 - Permalink
The PRTG Administration Tool can be found here:
C:\Program Files (x86)\PRTG Network Monitor\PRTG Administrator.exe
Aug, 2015 - Permalink
Have you tried resetting the password with the PRTG Administration Tool, in the administrator tab?
Aug, 2015 - Permalink