We are trying to monitor a cisco 4500x cpu. It works but only intermittently. when it shows down it gives the #223 err. noting is being changed on the switch or the probe. why is this intermittent?
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All other sensors seem to be working, i believe its a format issue with the 4500x's. That is the only Cisco devices we are having this issue with.
Sep, 2014 - Permalink
http://www.imagebam.com/image/4a72f0353608374
http://www.imagebam.com/image/b5ced6353608372
http://www.imagebam.com/image/eff721353608375
Sep, 2014 - Permalink
Can you try to use our SNMP Tester run it on the PRTG Host, and perform a SNMPWalk against the target device with the following OID
1.3.6.1.4.1.9.9
Please send us the result logfile from the Tester via email with a reference to this ticket. Thank you!
Sep, 2014 - Permalink
Hello, can you please run the same SNMP Walk and send us the resulting logfile via email (with a reference to this KB-Thread)? Thank you.
Mar, 2015 - Permalink
Hi RaceIT,
Please forward the results of the SNMP Tester in a text file to support@paessler.com for further investigation.
Best regards
Mar, 2015 - Permalink
In some cases the issue can be related to a bug in the IOS Image installed on the device, according to this Cisco Bug Report (CSCus46296):
| Symptom: snmpget request failed 'No Such Instance currently exists at this OID' |
| Conditions: SNMP configured on switch with the following images |
| IOS cat4500es8-universalk9.SPA.03.06.00.E.152-2.E.bin |
| cat4500es8-universalk9.SPA.03.07.00.E.152-3.E.bin |
| Known IOS Fixed Releases: |
| 15.2(2)E2 |
| 15.2(3)E1 |
| 3.6(2)E |
| 3.7(1)E |
Best regards,
Jul, 2015 - Permalink
Hello,
Thank you very much for using PRTG. Do other SNMP based sensors then show the same error when the CPU Health Sensor throws this error? Can you please upload some screenshots showing the "Overview"-, "Settings"- and "Log"-Tab of this sensor? Thank you.
best regards.
Sep, 2014 - Permalink