kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
When trying to monitor a Windows 2000 system, PRTG shows the error message
Unknown Error in: "Win32_Process"
What can I do?
Article Comments
This article applies to PRTG Network Monitor 12 or later
Monitor Serv...
Tue, 10 Jun, 2025 at 11:26 AM
I clic DOWNLOAD button for lastest release 12.2.1.1973 but I got this message all the time.
New ToDo: [2012-05-29 08:27:23] Downloaded version (12.2.1.1972) is not newer than your current version (12.2.1.1972).
System is displaying curr...
Tue, 10 Jun, 2025 at 11:26 AM
Previous version 9 was Ok.
WMI Terminal Services (2008)
No data since startup
Other WMI on this server are OK.
Article Comments
Hi,
the behaviour is caused by a bug. We are already testing the bugfix release internally and it w...
Tue, 10 Jun, 2025 at 11:26 AM
Apparently during the upgrade from PRTG version 9 to version 12 the SSL certificates work a bit differently. This can be written up a bit better, but here is a brief overview. After the upgrade, the SSL (a purchased certificate) certificate...
Tue, 10 Jun, 2025 at 11:26 AM
I am currently trialing PRTG Network Monitor & want to know how do I locate a specific device either by IP address or name?
Article Comments
Hi,
may you please elucidate? What exactly do you want to do?
Best regards
May...
Tue, 10 Jun, 2025 at 11:26 AM
Is there a way to change the icons in the main web browser GUI (i.e. the green check mark) to a different icon without impacting all other green check mark icons?
Article Comments
Hello,
there are only a few images for the sen...
Tue, 10 Jun, 2025 at 11:26 AM
Is it possible to migrate from PRTG v5 to PRTG v12?
Article Comments
We do not recommend to do so. A lot of structures have changed during the last years and we recommend to set up a new installation.
There is a reason, why ou...
Tue, 10 Jun, 2025 at 11:26 AM
We monitor snmp traffic on cisco routers with prtg since years. Now with the routers cisco 881, the discovery presents all the ports, vlan, .. and if I select a port, monitoring said "snmp error 2 no such port"
I try to decrease...
Tue, 10 Jun, 2025 at 11:26 AM
I have searched many topics, but there was no answer for me.
I have a UPS-client on our server running (from Eaton Pulsar 700 / no snmp). This client can execute a bat- or exe-file in case of an error.
How can i do so that this exe or b...
Tue, 10 Jun, 2025 at 11:26 AM
I have a server that creates a VHD file every night and sends it to another file server. I have set up a file sensor to monitor that file. However, I would like to monitor that the file is created every day, and get an alert if it is more t...
Tue, 10 Jun, 2025 at 11:26 AM
Good day-
I'm looking to use PRTG to track wireless autentication count. I have a Cisco 2160 Wireless Controller and it has two APs hanging off of it. I can see in the controller logs that events are thrown when wireless clients authe...
Tue, 10 Jun, 2025 at 11:26 AM
Is there a way to create a report of the device name of all the devices in prtg.
Thanks
Alfred
Article Comments
Please see:
List of Devices/Sensors with respective IDs listed
How can I get a list of the most recently a...
Tue, 10 Jun, 2025 at 11:26 AM
My name is Renato, work with network monitoring and would like to know how to create reports based on my interpretation of the graphs displayed by PRTG. I need something in EXCEL to present my boss, but I'm not any idea. I still have di...
Tue, 10 Jun, 2025 at 11:26 AM
Dear, I have and SNMP sensor monitoring a radiolinie modulation.
It returns a set of fixed values 12, 8, 4, 2, 1. No other values are possible.
How can I create a report that would contain a percentage of a time for every given value?
I&#...
Tue, 10 Jun, 2025 at 11:26 AM
I have a CSV log file in each minute with data for 5 chanel like this:
"Sensor_Name";"ValueCH1";"ValueCH2";"ValueCH3";"ValueCH4";"ValueCH5";
The file name can be the same in each m...
Tue, 10 Jun, 2025 at 11:26 AM
