kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG Vs Firewall
Why do we require PRTG in addition to firewall? Article Comments Well, you don't need PRTG in addition to a firewall. If you want to monitor the network behind the firewall, then you can use PRTG :) What exactly is your ques...
Tue, 10 Jun, 2025 at 10:35 PM
HTML Code for private website page
I'm looking to add on a private page the current status for my different servers using PRTG, wondering how I go about it. With perhaps some sample code. Article Comments Hi Gibster, You can use the API of PRTG to query sta...
Tue, 10 Jun, 2025 at 10:35 PM
Set warning/error values for custom XML sensors?
I'd like to add a sensor that checks multiple entries in an xml as different channels, which will error out if the value is equal to a specific string. How can I go about doing that? Article Comments Hi, The normal XML/RESt...
Tue, 10 Jun, 2025 at 10:35 PM
CSVExport not accepting startdate enddate settings?
Hi, I've downloaded the latest version of CSVExport from: - <http://prtgtoolsfamily.com/downloads/download/90a40a6c-493b-4dbf-9359-8c272522c576> It runs fine against my PRTG server (latest version downloaded) but output is a...
Tue, 10 Jun, 2025 at 10:35 PM
I am having an issue importing a MIB File
I am using Paessler Importer v3.4.7 and keep getting an this error "Something went wrong. Please check if all needed include/import files are in the stdmib or working path." I have checked and verified that SNMPv2-SMI, SNMPv2-TC...
Tue, 10 Jun, 2025 at 10:35 PM
Different Web Interfaces for Different Users
Hi everyone, I want to create different web user interfaces for different PRTG users. There must be specific devices and their sensors for a spesific user. For example, for A1 user, there will be only X1 and X2 servers and their sensors,...
Tue, 10 Jun, 2025 at 10:35 PM
System Health Temperatures for Cisco 6509-E failed to retreive the data
Since initial discovery, the PRTG installed 129 sensors but the one which checks the temperature is failing. Via snmpwalk we are able to check the temperature. The other 128 are working fine. Sensor Type: SNMP Cisco System Health sensor ...
Tue, 10 Jun, 2025 at 10:35 PM
windows certificate
I use a custom sensor to monitor my windows certificate : WinCertExpiration.exe. It works on 2 windows server 2008 and 2012. But it doesn't work on a SBS2008. When I write my command directly on the SBS prompt with all parameters (IP,...
Tue, 10 Jun, 2025 at 10:35 PM
How do I setup individual minigraphs for a VMware Host Performance (SOAP) Sensor
When I setup the VMware Host Performance (SOAP) sensor I receive a single sensor with multiple channels. When creating a "minigraph only" status icon in the Map Designer I can only create a minigraph for the primary channel. I w...
Tue, 10 Jun, 2025 at 10:35 PM
How to monitor Dell PowerVault MD32xx?
How to monitor Dell PowerVault MD32xx (SAS attached to ESXi hosts)? Article Comments Please review our article on how to set this up in PRTG. Powervault Sensor Jun, 2013 - Permalink Hi, Can you be more specific? On our...
Tue, 10 Jun, 2025 at 10:35 PM
How can I monitor SharePoint in Office 365?
Hello everyone, we want to monitor the used space of each website collection in SharePoint (Office 365). Is that possible with the PRTG Network Monitor? If so, how can it be realized? Please let me know if you need any more information....
Tue, 10 Jun, 2025 at 10:35 PM
factory-sensor view
Hi, I configured the sensor factory. The sensor looks like this: I was satisfied. But when I do something, such as updating the page data obnavlyayutsya themselves, changing the priority channel, with a view of what is going on, and...
Tue, 10 Jun, 2025 at 10:35 PM
PRTG Many Maps, Group Structure
Hallo, Unsere PRTG Installation umfasst inzwischen viele Maps. Diese werden Alphabetisch Sortiert. Was nicht unbedingt Günstig ist. Gibt es eine Möglichkeit per HTML Anpassung oder ähnlichem Maps zu Gruppieren? Derzeit sind einfach 50...
Tue, 10 Jun, 2025 at 10:35 PM
sflow cisco config example
I'm Trying to get sflow working with a cisco 4500. The sflow tester is receiving faild packets. already set it to sflow v5 and took out the long attributes and the counter values but i can't get it to won't work. do you have...
Tue, 10 Jun, 2025 at 10:35 PM
On the Maps Edit Option
How can I monitor the connections between to icon that I have setup as Windows DC's? I place two icons on the map and connect them. The line (connection) is green but I want it to turn a different color if the ping fails between those...
Tue, 10 Jun, 2025 at 10:35 PM
FTP sensor behavior and logging
We notice that FTP sensors switch from explicit to implicit mode when the sensor doesn't receive data or when the connection time-outs. There is then made an log entry: Connection established using implicit mode. We have 2 nodes for...
Tue, 10 Jun, 2025 at 10:35 PM
File Content Sensor should send message only if new errors happens
My log file will be continuously extended with new rows. I’d like to implement sensor, which informs me only if new errors happens. Example: 17.02.2016;15:30:24;"JOB1";"BATCH 5003";gestartet;"" 17.02.2016;1...
Tue, 10 Jun, 2025 at 10:35 PM
Tons of vCenter PRTG login request logs
I am seeing hundreds of logs coming in from PRTG to our vCenter server from the user account it is configured with, they are coming in every few seconds. Is there currently a fix for this? It seems like it would make more sense to keep an o...
Tue, 10 Jun, 2025 at 10:35 PM
Disk usage free vs used space
Hi, Thanks for your PRTG solution with great feature for daily supervision. However, I am surprised about your idea to plot free usage disk instead of used disk space. I have always to figure out that charts are representing free space inst...
Tue, 10 Jun, 2025 at 10:35 PM
Device Auto Discovery Template
After creating a template from an existing device (fortigate appliance with some snmp traffic and snmp table sensors) and starting a discovery (with created template from above) on a different fortigate device the assistant stops with "...
Tue, 10 Jun, 2025 at 10:35 PM
Unable to add ANY of the Exchange sensors on a remote probe
Scenario: Computer A is the core PRTG install. Computer B (called SHSRV.SHF.local), on a remote site, is hosting a PRTG probe and is also hosting Exchange 2010 - it's an SBS2011 box. I am trying toa dd any of the Exchange sensors - Ex...
Tue, 10 Jun, 2025 at 10:35 PM
How can I select interfaces when adding an SNMP CUSTOM sensor for my Cisco device?
When I make a Custom SNMP sensor for example :ifAdminStatus OID = 1.3.6.1.2.1.2.2.1.7 then I don't see where to select the interfaces of the switch to be query, like the SNMP Traffic does. Article Comments Hello, we appr...
Tue, 10 Jun, 2025 at 10:35 PM
PRTG Connection Refused.
Hi All, I have a bit of a problem with my PRTG at the moment. I need to know why will my PRTG on the administrative console show not connected. And the red alarm circle keeps flashing saying the connection is refused. I need help is there...
Tue, 10 Jun, 2025 at 10:35 PM
RDP Sensor Down, but active connections still alive
We are experiencing issues with one of our RDP servers. We have approximately 30 users connected through RemoteApp, and about twice/week we'll get 'RDP Down' warnings and then are 50/50 for being able to connect via RDP. Any a...
Tue, 10 Jun, 2025 at 10:35 PM
How to perform a logical AND filter in Custom Report Templates
Hi guys, i'm currently trying to create a Custom Report Template which shows only flapping devices. So i need all devices, which are between 0% Uptime and 100% Uptime. I found in your documentation, Using multiple filter_xyz fields pe...
Tue, 10 Jun, 2025 at 10:35 PM
Ping Dependencies - Layers
In my environment I have the following scenario: Device 1 (190 sensors) has a dependency on a PING to device 1's IP. Device 2 (4 sensors) has a dependency on a PING to device 2's IP. Device 3 (8 sensors) has a dependency on a PING...
Tue, 10 Jun, 2025 at 10:34 PM
Map interface
Hi, we will like to have a big monitor presenting all the time the status of our network, the problem is that the site expires the session after a certain amount of time,how can we achieve this? Thanks, Cristobal Article Comments ...
Tue, 10 Jun, 2025 at 10:34 PM
What does the status column of a device really represent?
I currently query a list of devices using the following API call: /api/table.xml?username=myuser&passhash=????&content=devices&output=xml&columns=device,status,downsens&count=40 The XML file I receive contains mult...
Tue, 10 Jun, 2025 at 10:34 PM
CPU monitoring mechanism
Dears, I set the monitoring CPU sensor scanning internal for 2 minutes. But I found that the sensor sometimes will take reading in 1 minute internal. It is sometimes happened when the alert limit hit for the CPU sensor, but sometimes not....
Tue, 10 Jun, 2025 at 10:34 PM
How can I resize custom map objects
Dear, I want to increase the font size of a custom map object, but couldn't find anything. I've created a custom map object for my library to show it in our map. Currently the library is present in the map but the font size is...
Tue, 10 Jun, 2025 at 10:34 PM
Parse the IP address
Hi Team, Is there a way to have a link from another application into device data of PRTG? This link should be able to parse the IP address or DNS name of that device. Ideally including a reporting period or via a link to the live data of ...
Tue, 10 Jun, 2025 at 10:34 PM
Rapport de disponibilité d'un équipement
Bonjour, Est-il possible de créer un rapport affichant la disponibilité (capteur ping par exemple) d'un équipement sur 6 mois (ou autre plage) et indiquant pour chaque période d'indisponibilité s'il s'agit de la maintenanc...
Tue, 10 Jun, 2025 at 10:34 PM
Gibt es eine "abgespeckte" Vorlage für Berichte?
Hallo Leute! Wir nutzen PRTG in einem kleinen AD-Netzwerk und wollen einen Monatsbericht z.B. nur über die Festplattenkapazität aller Server erstellen. Gibt es eine Möglichkeit, einen SCHLICHTEN Bericht zu erstellen (z.B. über weitere temp...
Tue, 10 Jun, 2025 at 10:34 PM
How to setup IMAP sensor with Gmail
Kind users of PRTG, how can i setup an IMAP sensor so it will read my backup emails from Windows backup send to this Gmail account. i have followed the manual underneath. But i t still gives the error code Socket Error # 10061 Connection ...
Tue, 10 Jun, 2025 at 10:34 PM
Newest file channel claiming file older than it is
I am trying to test a log file folder for time since update by looking for newest file older than 180 seconds. I have the folder that the logs are in open on my desktop. I've noticed that the "Date Modified" column doesn't...
Tue, 10 Jun, 2025 at 10:34 PM
Using SSL Certificate Sensor with templates
Hi I tried to use the SSL Certificate Sensor BETA in a device template. After creating a new device (a website to monitor) with this template, the certificate shows "0 days to expire". Creating a SSL Certificate Sensor without t...
Tue, 10 Jun, 2025 at 10:34 PM
email notification for five star alerts
how to send email notifications for five star alerts Article Comments I'm not exactly sure what you're trying to do. Do you need to setup a specific notification for sensors rated with five stars? In that case you can c...
Tue, 10 Jun, 2025 at 10:34 PM
Adding additional probes to cluster
Hello, We have two PRTG servers set up in a cluster (they are in separate data centres for resilience), but have now hit performance issues with the probes and they are complaining of too many open requests. I would like to add two addi...
Tue, 10 Jun, 2025 at 10:34 PM
Probe und Geräte auf einen anderen Core exportieren
Moin, ein Kunde möchte zukünftig sein Monitoring mit eigener Lizenz selber betrieben. Im Rahmen eines kleinen Projektes soll dessen PRTG-Umgebung auf seinen Core umziehen. Ich habe den "How can I move (migrate) my PRTG installation t...
Tue, 10 Jun, 2025 at 10:34 PM
Cisco 3850 Port-channels not detected
I've recently replaced my cisco 3750 switches with Cisco 3850, and now PRTG won't detect Port-Channels, has anyone come across this? Article Comments The Port-Channel is a proprietary technology from Cisco, different ven...
Tue, 10 Jun, 2025 at 10:34 PM
exchange sensor
Hi, I would like monitor Exchange infrastructure 5 MB server / 3 CAS / 2 EDGE -Current unique users (OWA) / -RPC Connection / -Sent, delivered email I will use WMI Exchange Server but wher...
Tue, 10 Jun, 2025 at 10:34 PM
user
Good day. I am using PRTG since long time. And i want to create a user for my PRTG only monitoring. The can't change any think. he just monitor the prtg. is that possible?. plz help me. give me the solution. Article Comments ...
Tue, 10 Jun, 2025 at 10:34 PM
how to use snmp with mini probe linux ?
Hello everyone, I have installed PRTG and in the remote side on a Raspberry pi installed miniprobe which is working fine but the Raspberry pi is connected to a router and I want to have the snmp information of that router and due to some ...
Tue, 10 Jun, 2025 at 10:34 PM
Avarage Value from HTTP Advanced Sensor
I'm trying to monitor the avarage response time for the HTTP Advanced Sensor. HTTP Sensor interval is currently set 60 seconds, I would like to configure a sensor which checks the avarage value of the last 5 reading of the HTTP sensor....
Tue, 10 Jun, 2025 at 10:34 PM
Switchport/Interface status
How can I configure PRTG to alert when an interface/port on a switch goes down? Regards, Article Comments Hi there, You can enable the "Connection Status Handling > Show alarm for all "disconnected" states&...
Tue, 10 Jun, 2025 at 10:34 PM
Problem with SSH Remote Ping sensor
Hi all I am trying to configure a SSH Remote Ping sensor but when the sensor is deployed I am receiving the following error message, Socket error on connecting. WSAGetLastError return 10061($274D) No connection could be made because the...
Tue, 10 Jun, 2025 at 10:34 PM
Can't add Hyper-v virtual machine sensor
I get the following error when attempting to add the Hyper-v virtual machine sensor to a host: 8004100E: The namespace specified could not be found. I have confirmed that UAC is disabled and I have rebuilt the wbem files. Articl...
Tue, 10 Jun, 2025 at 10:34 PM
Microsoft SQL v2 BETA in Difference mode
I am using Microsoft SQL v2 BETA with "Process data table" and "Difference" options switched on. I have two consecutive readouts from SQL like 20.01.16 19:49:28 Id 3 return 1537 [Int64] 20.01.16 19:50:28 Id 3 re...
Tue, 10 Jun, 2025 at 10:34 PM
I'm receiving an error with vm objects
These objects, server vms on an esxi host, all used to work at one point. Recently I began receiving a down status with the message, "Input string was not in a correct format." I have tried deleting and recreating the objects, but...
Tue, 10 Jun, 2025 at 10:34 PM
No scroll down on devices->group view tab
Can you add a scroll down option for devices->group view menu? In newest version I can see only twenty remote probe in this menu Article Comments Hello, Displaying of "Devices -> Group View" has been same for ...
Tue, 10 Jun, 2025 at 10:34 PM
File Content Sensor
I have successfully setup File Content sensors in the past and have used the same method in this case. However, I was not getting a consistent result and now I am getting an incorrect result all of the time. The problem does not seem to be ...
Tue, 10 Jun, 2025 at 10:34 PM
Integrate prtg with snmpt4j agent
Hi, I've got a java application running on tomcat where I've got an agent implementation using snmp4j which is very simple and is similar to the one here http://www.jayway.com/2010/05/21/introduction-to-snmp4j/. Just a normal mib ...
Tue, 10 Jun, 2025 at 10:34 PM
Cannot add sensors for Cisco Meraki MX series to PRTG
Hello, I cannot add SNMP sensors for Cisco Meraki MX series to PRTG. The only information that I found at PRTG forum was related to Cisco Meraki Access Points but nothing about the MX series. I have tried to import the MIB file to the PRTG...
Tue, 10 Jun, 2025 at 10:34 PM
Can't sort custom tables in maps
I have created some custom sensor table map objects, to display simple lists of sensors. I have the following poperties in my map object code: columns="sensor, lastvalue, minigraph" sortby="" sortable="true" ...
Tue, 10 Jun, 2025 at 10:34 PM
I got networked Camera Hikvision which sensor is suited for it?
I used portsensor, httpsensor, ping, each one failes with timed out/down, but the camera is working perfectly, I configured it with a static ip, this only happens to the cameras i got every other device and my server works fine no issue at ...
Tue, 10 Jun, 2025 at 10:34 PM
Cannot activate Network Monitor after re-install Windows on new HDD
Dear Paessler team, I just re-install my Windows due to HDD crash, to a new HDD. After I re-install PRTG Network Monitor, and tried activate, it said that "Current activation status of your software license : Activation grace period ...
Tue, 10 Jun, 2025 at 10:34 PM
How can I add a new folder in the Map Editor
Hello everyone, I would like to know how can I add a new folder to the Map Designer on the right side. I would like to create a new folder where I would be able to put all my icons in it. I saw that topic talking about that feature, but no ...
Tue, 10 Jun, 2025 at 10:34 PM
How long does PRTG save Netflow and can I adjust it?
Hello, About 4 month ago I enable Netflow on our virtual infrastructure. I am now looking at enabling Netflow v9 on our core network stack. In trying to estimate the effect on our PRTG server resources, I need to know how long does PRTG (b...
Tue, 10 Jun, 2025 at 10:34 PM
C to F using Sensor Factory creates sensors with C as units
I've used the KB article detailing how to create F temp sensors from C sensors using Sensor Factory sensors. https://helpdesk.paessler.com/en/support/solutions/articles/8453-celsius-to-fahrenheit However, it pulls the units from the p...
Tue, 10 Jun, 2025 at 10:33 PM
API Historicdata getting total data used
Hello I am trying to parse the total data used in a specific month (for billing purposes). From what i've read, the historicdata should be able to offer me that. My request is: http://monitor:8080/api/historicdata.json?username=user...
Tue, 10 Jun, 2025 at 10:33 PM
Unable to create .Net sensors
Hello support team! I just installed current version of PRTG, at first glance all looks fine, but I'm found that I'm unable to create any of .Net-related sensors - its grayed out and unable to be added to device. My OS are WinSe...
Tue, 10 Jun, 2025 at 10:33 PM
HP V1920-48G
Dear Sirs, how can monitor health situation for this V1920 switch only? are there some probes/sensor for this kind of switch? i looking for mib in the vendor site but there is a millions of it ... do you have any example to configure ...
Tue, 10 Jun, 2025 at 10:33 PM
Trying to get SNMP Communications going?
Hi Everyone, I am having a challenge enabling SNMP communications between a Virtual Machine (called 'NetMon', see diagram), and a Hyper Visor / Host (called 'PA-SERVER03', see diagram). Both the VM and the Host use the Win...
Tue, 10 Jun, 2025 at 10:33 PM
Migration von PRTG Installation Server 2008R2 auf Server 2012
Hallo zusammen, ich würde gerne entsprechend der Empfehlungen (Für optimales Monitoring mit PRTG empfehlen wir Microsoft Windows Server 2012 R2 oder neuer für den PRTG Core Service und Probe Service.) von PRTG meine Installation auf eine...
Tue, 10 Jun, 2025 at 10:33 PM
Need two new Placeholders for Upper and Lower Warning Limits
I would like Placeholders made for: Upper Warning Limit [unit] = %UpperWarningLimit Lower Warning Limit [unit] = %LowerWarningLimit Currently, this is my setup. In one of the Sensor Comment Sections I but the following (values do chang...
Tue, 10 Jun, 2025 at 10:33 PM
PRTG Custom Log filter expect few or allow all
Hi all, I am newbie to thi PRTG tool. When receiving notifications from Servers, it receives notifications on event logs. I would like to omit certain event logs from the notification. Currently logs filter dropdown showing with options...
Tue, 10 Jun, 2025 at 10:33 PM
Temperature monitoring
Hi, Has anyone had any success in configuring temperature control for a Climate CM-2. I've imported the MIBs and added some sensors but they constantly error. Thanks Article Comments Hi Chris, Which sensors have you tri...
Tue, 10 Jun, 2025 at 10:33 PM
Power Shell script for open port check doesn't work properly
Hi, I have a problem with PS script that is checking if port on remote host is open or not. I'm executing this script with Custom EXE/Script sensor and it is working but always giving the 1:ERROR value, below you will find the code :...
Tue, 10 Jun, 2025 at 10:33 PM
Generate weekly/monthly report of top IPs utilizing bandwidth
Hi, How do I generate a report similar to Top Talkers report where it displays the top IP addresses that are utilizing our bandwidth but I need it based on Date range (from-to). The bytes should be the total base on the date range that I ...
Tue, 10 Jun, 2025 at 10:33 PM
DNS Sensor norecurse
How can I set a DNS sensor to norecurse? The issue I'm finding is authoritative DNS servers are starting to get updated to not allow recursive DNS requests. A real DNS server wouldn't make a recursive request, so this is a secu...
Tue, 10 Jun, 2025 at 10:33 PM
Displaying SNMP return value on map
Dear, This is probably a stupid question... I recently added an IP temperature/humidity sensor to my PRTG config over SNMP. In the device overview, I have 3 sensor for this device. (Uptime, Temperature and Humidity) Both Temperature and...
Tue, 10 Jun, 2025 at 10:33 PM
Unable to add Custom SNMP Library for IBM BladeCentre H
Hi @all, I´m trying to implement our IBM BladeCenter H into PRTG with Problems. The MIB is out of the actual AMM Firmware (bpet66p), AMM is also up-to-date. I imported the partial MIB with MIB importer to "\snmplibs", added a ...
Tue, 10 Jun, 2025 at 10:33 PM
PRTG and Logical Switch (Brocade)
A config change to a Brocade switch was recently made to add two new logical switches (for a total of 3). Since the change, the only ports in PRTG that show as 'up' are those still in the native fabric; ports in the two new fabri...
Tue, 10 Jun, 2025 at 10:33 PM
How do I hide graphs in PRTG ?
I would like to hide graphs which are displayed on the right side of the screen. But I don't know how to do it. Do I have to modify something in HTML/CSS code ? Thanks for your answer. Article Comments Yes, you may cus...
Tue, 10 Jun, 2025 at 10:33 PM
Exchange DAG Powershell - 4/12 sensors in error status
I upgraded our 3 server DAG from Exchange 2013 CU9 to CU11 this past weekend. After doing so, some of the DAG Powershell sensors return an error. Deleting the sensor, restarting PRTG and redeploying the sensor doesn't clear the error. ...
Tue, 10 Jun, 2025 at 10:33 PM
Own Map Icons which are dynamic (Critical/Warnings/Good Sensors) Folder: iconset7+8
Hello, i got a problem. I have to use my own icons. The Problem now is that they can't be dynamic (Counts the sensors which are critical/ warning/ good) in the folder iconset 7+ 8. Is there any way to have this own icons in theses fo...
Tue, 10 Jun, 2025 at 10:33 PM
How to add device behind NAT
I need to be able to monitor Windows PC's which are not directly accessible, but through VPN Port 5900 within another local Subnet (192.168.1.xx). Can this be done with an agent, probe? thanks, Clem Article Comments Hello Th...
Tue, 10 Jun, 2025 at 10:33 PM
Update free version from 16.1.21.1691 to 16.1.22.2252+
Hello, I'm trying to update my installation from 16.1.21.1691 to 16.1.22.2252+ (free license) Everytime a receive a error. I know there is a version 16.1.22.2252+ (Dutch) Nieuwe Opdracht ticket: Download van de software update was nie...
Tue, 10 Jun, 2025 at 10:33 PM
Flodding log of vcenter
Hi, we are running PRTG 14.1.8.1371 stable with a vmware vCenter 5.5. We use the SOAP Sensor for monitoring it. Today we got a problem on the connected hosts that told us problems with statistics data. Over vmware support we came to the e...
Tue, 10 Jun, 2025 at 10:33 PM
Issues with SNMP/WMI/SSH
You can see my troubleshooting steps here: https://www.reddit.com/r/sysadmin/comments/438v7w/prtg_network_monitoring_problems/ Currently I'm getting this SSH error: The host's system is unable to process PRTG's command: "...
Tue, 10 Jun, 2025 at 10:33 PM
Temperature senzor not show negative value
Hello First : sory for my bad english Second : Prtg network monitor is super, amazing good software ! Im using smtp senzor for measure temperature. Until yesterday everything was fine until the outside temperature fell down to zero degree...
Tue, 10 Jun, 2025 at 10:33 PM
VMware Database fills with login / logoff events
After monitoring VMware with PRTG, the database of vmware vcenter is crashing because of login / logoff events written by PRTG. The database crashes because of the 10g limit in the express version. Every login is been protocolled. In 15...
Tue, 10 Jun, 2025 at 10:33 PM
how to setup a custom sensor i keep getting errors. like invalid JSON.
Kind PRTG users, i am trying to build a script to show me the enabled users in a active directory. i use the following command: (get-aduser -filter *|where {$_.enabled -eq "True"}).count this wil give me a value like 178. But wh...
Tue, 10 Jun, 2025 at 10:33 PM
NIC traffic sensor
I want this sensor to alarm when the traffic goes under 20,000 kbits/second. Please advise. Article Comments Hi, you can use channel limits here to set the sensor to error when a certain limit (upper or lower is reached). Best...
Tue, 10 Jun, 2025 at 10:33 PM
Need in/out bytes for wireless wifi users
I have PRTG with managed switch ports, and rely on SNMP traffic in/out counters for my wired users. I need similar data for my wifi users. I am able to apply static wifi DHCP assignments, and I am willing to purchase all new access points...
Tue, 10 Jun, 2025 at 10:33 PM
How to exporting WMI service sensor 'Start/Restart service' using PRTG API
I use <our prtg server name> /api/table.xml?content=sensors&columns=objid,probe,group,device,sensor,type,status,comments&count=50000' Exporting sensor information to xml is a great way to check if all settings are accord...
Tue, 10 Jun, 2025 at 10:33 PM
I have a Cisco modem - Can PRTG check its internet connection?
I have a Cisco modem that supports IPSLA. Can PRTG check if the internet connection is still up and running? Article Comments This can be done using the Cisco IP SLA sensor with the following configuration on the device itself....
Tue, 10 Jun, 2025 at 10:33 PM
Is it possible to enforce serial tests for a type of sensor?
We're using HTTP Advanced sensors to periodically test available bandwidth to multiple hosts (as per https://www.paessler.com/network_bandwidth_test). Is it possible to ensure the tests will not be run at the same time? Otherwise the re...
Tue, 10 Jun, 2025 at 10:33 PM
Syslog Receiver: /usr/sbin/cron[31745]: %CRON-6: (root) CMD (newsyslog)
I use PRTG syslog server, and I received many notification messages as "/usr/sbin/cron[31745]: %CRON-6: (root) CMD (newsyslog)" It's difficult for me to monitor needed messages. How can I remove those. The configuratio...
Tue, 10 Jun, 2025 at 10:32 PM
How to access PRTG from a browser on my laptop?
Hi All, I have installed and configured PRTG Network monitor on a VM (which is running through Microsoft Hyper-V). When I performed the initial installation I configured the 'primary probe' on the loopback I.P. address of 127.0....
Tue, 10 Jun, 2025 at 10:32 PM
Staged transfer to new core server
We currently have a core server hosted externally, which we want to replace with an internal one. It has local probe, cluster probe, a remote probe under our control and several remote probes under the control of clients. So, unfortunat...
Tue, 10 Jun, 2025 at 10:32 PM
snmp
I have the green light to purchase this software but I would like to have a better understanding of how to implement the software and the associated sensors before doing so. I currently have prtg installed on a hyper-v vm and get the basic ...
Tue, 10 Jun, 2025 at 10:32 PM
How i can use Netflow V9 to monitor the upload and the download separately (for each user) on a sing
I tried to use SNMP but it gives me the total traffic not for specific users. Article Comments Hi Firas You have to keep in mind that the ASA cannot differ between users, how should it. Thats only possible with a proxy on whic...
Tue, 10 Jun, 2025 at 10:32 PM
scripting enabling and disabled alerts
How can I programmatically, via PowerShell or some other scripting language, disable alerts or set up maintenance windows for devices? When I patch my servers, I want to disable the alerts for, say, 15 minutes before I run the patches. ...
Tue, 10 Jun, 2025 at 10:32 PM
start or pause sensor from command line
I am looking for a way to pause and restart PRTG sensors during system patching or other maintenance, as part of automated script. I could not find any related reference, if it is possible. Thanks in advance. DJ Article Comments...
Tue, 10 Jun, 2025 at 10:32 PM
EMC VNXE 3100 Storage Array
hi, i´ve tried to use the following KB Solution for a differt Version of an EMCdevice: https://helpdesk.paessler.com/en/support/solutions/articles/26423-emc-storage-array Unfortunately, I am not able to access the EMC Information with t...
Tue, 10 Jun, 2025 at 10:32 PM
Netflow is not capturing data from swicthes
Data has been captured and monitored till 20th Feb , but not it has stopped working. Cisco Switch is sending data to PRTG but prtg is not showing the data. Top talker and top connection is not showing in netflow sensor while other things ar...
Tue, 10 Jun, 2025 at 10:32 PM
Averaging an integer counter
So I created the custom SSH sensor, and in data type I've set it as integer. When being graphed with 30m periods and higher, it shows values like "Max 24.2" It is not what I expect to see as a value for "integer"...
Tue, 10 Jun, 2025 at 10:32 PM
WMI Event Log Sensor
Hi. I have added the wmi event log sensor, and it gives all the events that happens. But what i want that it also gives the message's itself not only the number of events that happen. Is there a solution for my problem? Kind regar...
Tue, 10 Jun, 2025 at 10:32 PM
FreePBX monitoring
Hello, How can i monitor FreePBX 12? I need monitor trunks load (simultaneous calls on each trunk). Article Comments Doable easily IMHO. You can write File Sensor or File Content Sensor that keeps on monitoring output of a bas...
Tue, 10 Jun, 2025 at 10:32 PM