kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Monitor Backup Mysql RDS
We are currently migrating our database servers to RDS in Amazon. I am interested how I can utilize PRTG to monitor this instance. Particularly wanting to understand how I can monitor for success/failure of backups. Any guidance apprecia...
Tue, 10 Jun, 2025 at 10:32 PM
Does /api/getobjectproperty.htm? have a json output version?
I'm trying to retrieve all the "tags" for a specific object but it doesn't seem like getobjectproperty has a version for json. I can do regex matching for the html, but I was hoping there was a cleaner solution. Ar...
Tue, 10 Jun, 2025 at 10:32 PM
Monitoring Galera Cluster
Good Day, Looking to monitor Galera cluster. Running the SQL query: SHOW STATUS LIKE 'wsrep_cluster_status' It returns: Variable_name Value wsrep_cluster_status Primary I am looking t...
Tue, 10 Jun, 2025 at 10:32 PM
Linux sensor does not change the state
I parametered sensor (ntpd) for linux. It goes well in the console but when I stop the service on the linux the sensor does not change state. OS : debian 8 Prtg : 16.1.22.2391 Article Comments I resolve my problem Mar, 2...
Tue, 10 Jun, 2025 at 10:32 PM
How can I increase icons font size in maps in v15 ?
Hello, I would like to increase the font size of the icons in the maps. For exemple, i would like to increase the font size of the icons A. But I don't want a bigger logo. Is it possible ? I use the PRTG v15. Thanks. Artic...
Tue, 10 Jun, 2025 at 10:32 PM
How can I monitor my Google Search Appliance with PRTG?
Previous PRTG versions provided the SNMP GSA System Health sensor to monitor the health of my Google Search Appliance. This sensor type is marked as “deprecated“ as of version 16.x.23 and removed from PRTG with version 16.x.25. Is there a...
Tue, 10 Jun, 2025 at 10:32 PM
IMAP Sensor does not work if subject contains special characters like () and/or []?
I use PRTG IMAP Sensor for a few Backupmails. Now I have the problem that it does not find any email in the mailbox which has () or [] in the subject. I tried with string search and regular expression. Could that be a problem? If I configur...
Tue, 10 Jun, 2025 at 10:32 PM
PRTG Core Server service won't start
Hi, i tried to install the demo version on a Windows 7 PC. But the core Server service is not starting. PRTG Version is 16.1.22.2391 Error message: Signature of C:\Program Files(x86)\ PRTG Network Monitor\PRTG Server.exe is not vaild...
Tue, 10 Jun, 2025 at 10:32 PM
Save button have no response
Hi All, I have tried to configure sensors with maintenance schedule, when the section "Schedules, Dependencies, and Maintenance Window" under sensor's setting tap is open, the "Save" button will have no response wh...
Tue, 10 Jun, 2025 at 10:32 PM
Feature Request - Group Probes
Hi We would like to be able to group our probes, into logical units. Use case we have clients with multiple sites, we would like to have a group called the "clientname" then the sites listed underneath. Libraries are not an ...
Tue, 10 Jun, 2025 at 10:32 PM
Windows Network Card sensor shows volume/speed of zero?
I'm trying to monitor bandwidth usage of a VPS running Windows Server 2012 R2 using the Windows Network Card sensor. This sensor worked fine on a dedicated server we had in the past, but on the VPS it only measures Packets (volume) and ...
Tue, 10 Jun, 2025 at 10:32 PM
PRTG gui starter Error while opening PRTG in Browser
I have tried several times to install PRTG on a Win7 PC and I am now using release 15.3.19. After starting the install, I get a PRTG Start window that says - Please wait until PRTG's web server is running .... and a little later I see...
Tue, 10 Jun, 2025 at 10:32 PM
Value to use for Monitoring Link Utlization
Hi, When monitoring traffic utilization for a link in percentage, should I enter double the actual value of the link in the field Maximum (kbit/s). For example, for a 200Mb/s link should I enter 400000 kbit/s? The channels I am using are...
Tue, 10 Jun, 2025 at 10:32 PM
NetApp cDOT I/O Sensors gives error
We have a NetApp cDOT I/O sensor that was working fine, then over the weekend started giving the error: "Value was either too large or too small for an Int32" Has anyone seen this? Not sure what to do. Opened a support ticket...
Tue, 10 Jun, 2025 at 10:32 PM
Custom EXE Notification
Greetings, I have written a powershell script that is getting executed successfully whenever I am "testing" it from Setup > Account Settings > Notifications > Test from prtgadmin account. However, I want it to get exe...
Tue, 10 Jun, 2025 at 10:32 PM
Remote Probe and WMI Help
I have WMI ports and other suggest ports open on the local network on the firewall and remote prob workstation (windows 7). I also have the same ports open on the cloud firewall where the PRTG server is hosted. I've even done these s...
Tue, 10 Jun, 2025 at 10:32 PM
Netflow and inbound/outbound traffic
Hello, how can i see both incoming and outgoing traffic ( like in https://cdn.paessler.com/media/scales/lightbox/common/files/screenshots/bandwidth-monitoring.png ). Have added regular Netflow v9 sensor, but it only shows a single graph. Al...
Tue, 10 Jun, 2025 at 10:32 PM
How to modify Unsual detection
I'm now using PRTG for about 1.5 years. Some weeks ago, something happened (on the probe device or the network in general) and since then, all my RDP sensors have permanent messages for "Unusual 1 hour average...". I know f...
Tue, 10 Jun, 2025 at 10:32 PM
How to use placeholders with HTTP-request?
Hello, we are currently using the PRTG HTTP-request function to send sensor information to our database program, this is working fine. The only problem is that i can't seem to use the PRTG placeholders together with the URL that i use...
Tue, 10 Jun, 2025 at 10:32 PM
How can i see Default Mail Template?
Hello, Currently i use email notifications in Text format. Now i need some changes to default mail template. But, when i set format to "Text with custom content", i see blank field (without default template). How can i see Defau...
Tue, 10 Jun, 2025 at 10:32 PM
I would like to use the sensorstats icons/buttons on own webpage
On top of our (and most people's probably) PRTG webpage there are 6 buttons with errors, down, warning, ok, paused and unusual (with numbers in them representing the amount of sensors in that state). I would like to use this row of co...
Tue, 10 Jun, 2025 at 10:31 PM
ESXi host CPU usage in MHz?
Hello, How can i monitor CPU usage in MHz (ESXi Host)? Article Comments Are you familiar with VMware's PowerCLI? With this it would be possible to solve this with a custom sensor. Kind regards. Mar, 2016 - Permalink
Tue, 10 Jun, 2025 at 10:31 PM
Hardware state on VMware
Hi, i am running two VMware Hosts in Cluster mode. Both VMware Host show the the Hardware state directly on the Vcenter but only one of them show the results on the PRTG VMware Hardware Sensor. The other one shows this warning message: ...
Tue, 10 Jun, 2025 at 10:31 PM
How can I add a new folder of icons for the map designer to display
We have successfully added a set of icons to the \webroot\iconset7 and iconset8 but we would like to have different folder names to reflect the use of the icons on the map interface rather than Icons Set 9 and Icons Set 10 - For example w...
Tue, 10 Jun, 2025 at 10:31 PM
The PRTG can monitoring Web Aplications?
Hello!! I need know... The PRTG can monitoring Web Aplications or just infrastruture? Thank you for support!!! Article Comments Hello, I think we can. Can you be more specific? What do you have in mind? Feb, 2016 - Perm...
Tue, 10 Jun, 2025 at 10:31 PM
Manual: EXE/Script Sensor
Hi All ! I am new here and my english is not very well. I have one Windows Server 2012, I run script backup (robocopy) every day. Can I use thist sensor "EXE/Script Sensor" for run and monitoring the results? Thanks Luiz ...
Tue, 10 Jun, 2025 at 10:31 PM
wont take my subnet for autodiscovery
this is the error message: "Please enter a valid class C network IP base (e.g. 192.168.0 )" I have subnetted 10.200.0.0 and have remote sites in those subnets. the tool wont let me create an autodiscovery group that references 10....
Tue, 10 Jun, 2025 at 10:31 PM
create 1 sensor for multiple probenodes?
I'd like to create 1 sensor that represents the status of more then 1 probenode. Eg is have multiple customers, all have installed 1 probe. Now i'd like to create 1 sensor that tells me if there is an error at 1 of many probes so ...
Tue, 10 Jun, 2025 at 10:31 PM
Windows CPU Load Graph question
Why is there a % representation on both sides of the graph? On the left it goes from 0 - 100%. On the right it's kind of a fluctuation between 0 and 10%. Seems just one out of the 20+ processors are running at about 7%, which is corre...
Tue, 10 Jun, 2025 at 10:31 PM
Question regarding running a "journey" through a website
Good morning I am wondering if it is possible to use PRTG to check a journey through a website? By journey I mean get PRTG to log in to a site and run through approximately 20 steps (click on a button, enter a short text string, click a...
Tue, 10 Jun, 2025 at 10:31 PM
Auto logout from web interface after cluster setup
We have had PRTG (single server installation, server 2008R2) for a couple of years, and are showing maps through the ajax web interfaces (4-6 tabs pr monitor) on 4 monitors in our office. This setup has worked perfect for a couple of years,...
Tue, 10 Jun, 2025 at 10:31 PM
SSH Scripts output to gives error PE 132
hi i wanted to monitor tcp connections on specific ports so i created one ssh script which i kept in /var/prtg/scripts scripts contents as follows !/bin/bash netstat -anp |egrep '(8081|8082|8083|8885)' |grep ESTABLISHED | aw...
Tue, 10 Jun, 2025 at 10:31 PM
prtg administrator can not login in include console and The browser
Both PRTG Probe Service and PRTG Core Serrver Service is running.But prtg administrator can not login in no matter via prtg console and The browser .At this time service 80 port in state of listening. I Tried to restart the service. then pr...
Tue, 10 Jun, 2025 at 10:31 PM
How can I get my event log sensor to stay DOWN?
Hi. I've set up an API Event log sensor which monitors for a certain ID and has an upper limit of 0 so when ever a certain event occurs the sensor goes red with a DOWN status. Problem is that 60 seconds when a new scan has occurred it...
Tue, 10 Jun, 2025 at 10:31 PM
overview tab not loading
i have a couple different prtg installations where the 'overview' tab will randomly not load correctly when i click on a device or a sensor. this behavior seems to have begun after the feb 2016 update. it seems to do it about 20...
Tue, 10 Jun, 2025 at 10:31 PM
Need more flexible "Graph Settings"
Hello, We need to create a settings with a equal step of time between the graphs and equal number of values. For example (10x step): 16 hours (1min) = 960 values; 7 days (10min Avg) = 1008 values; 70 days (2h Avg) = 840 values; 730 da...
Tue, 10 Jun, 2025 at 10:31 PM
DNS could not be resolved (socket error # 11004)
I am getting this error, page is working without any problems, but sensor shows. I try to pause and start again, nothing changed it shows me on HTTP 1 what to do ? Article Comments Hello, there seems to be an issue with...
Tue, 10 Jun, 2025 at 10:31 PM
Oracle Tablespace Sensor - views in database
Which views/tables from oracle database you using for this sensor.? I need add proper grant select to user in database Article Comments Hello, The user whose credentials are used needs to have permissions to log on to the sy...
Tue, 10 Jun, 2025 at 10:31 PM
Can I change the log database from SQLlite to standard SQL database?
Dear experts: I want tap into the database to query events. I believe PRTG is using SQL lite. Is there a way to change the database to standard SQL? Your help is much appreciated. Best, Jian Article Comments Hi Jian, ...
Tue, 10 Jun, 2025 at 10:31 PM
I can't find the Symantec endpoint Sensors
I try to add a new Symantec sensor and it doesn't list in the sensors any longer..can you advise? Article Comments Hi Stephen, There is no dedicated sensor for Symantec Endpoint (or any other Security Suite for that matter...
Tue, 10 Jun, 2025 at 10:31 PM
Customized Threshold notification.
Hi , I want to have customized notification for Threshold Trigger. e.g. When threshold is reached we get notification saying " CPU threshold reached (CPU) (75%)" , however when it becomes normal the notification that we recei...
Tue, 10 Jun, 2025 at 10:31 PM
Duplicate a map
I have a pretty complex map that I would like to duplicate into a second map then make just a few changes to. Is this possible to do? Article Comments Hello dreniarb, thank you for your post. As most objects in PRTG, you can...
Tue, 10 Jun, 2025 at 10:31 PM
Local Probe Disconect
I have installed in our company's trial version of PRTG Network Monitor 16.1.22.2565. The installation was carried out on a physical server: CPU - 1xQuadCore Intel Xeon E3-1230, 3200 MHz Memory - 8Gb HDD - 4x500Gb WD5003ABYX-01WERA0 RAI...
Tue, 10 Jun, 2025 at 10:31 PM
iDrac 8
Hi All, I want to configure our iDrac version 8 so that PRTG kan check snmp but I cannot get it to work. SNMP is correct installed. Is idrac8 not supported? Article Comments Hello Poort80 Hosting Services, we appreciate yo...
Tue, 10 Jun, 2025 at 10:31 PM
Custom Report template - Which columns are possible
Hi guys, we want to add the current state of a sensor to a downtime report, so we can see, which of the sensors with a down state are already acknowledged. I tried a few of the columns you can find in the API section for live data, but ha...
Tue, 10 Jun, 2025 at 10:31 PM
PRTG version conflicts
We have a couple of PRTG servers connected with our PRT Enterprise console. Now on a regular basis we run different PRTG versions on different servers and we can't view all our servers in the enterprise console because they run on diffe...
Tue, 10 Jun, 2025 at 10:31 PM
SNMP error # -2003
No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) how do I solve this error? Article Comments Hello Prtgeo, Please have a look at this article ...
Tue, 10 Jun, 2025 at 10:31 PM
Feature request: Updating of software reserved for Admins only
We have ran into a issue several times where users who are not local admins but that have the ability to pause and add sensors can also update the core software. Can the ability to update software be only for admins that have the ability to...
Tue, 10 Jun, 2025 at 10:31 PM
daily e-mail status reports
Is it possible to generate a daily e-mail report that looks similar to the Devices->Overview page? Something that lists all the devices and their sensors with the current status? The Top 100 Uptime/Downtime Report is the closest I'...
Tue, 10 Jun, 2025 at 10:31 PM
cluster
Hi. I need to know whether to cluster all installations have the same licenses ?. We currently have unlimited. Thank you Article Comments Hello With the Unlimited license you can use 1 Master plus 1 for failover node in clust...
Tue, 10 Jun, 2025 at 10:30 PM
Looking for documentation on map designer objects syntax
I am looking for a document that describes the syntax and meaning of the commands found in the HTML file for the MAP objects. <div class="map_object map_table <#sensor type="colorclassofstate" prefix="map_objects...
Tue, 10 Jun, 2025 at 10:30 PM
Vmware host server by snmp ?
Dear all, First sorry for my bad english. I have a Vcenter to manage many vmware esxi, but when i add Vcenter to PRTG, time interval and database load from vcenter is too slow (vcenter and prtg server in the same local network). Time inte...
Tue, 10 Jun, 2025 at 10:30 PM
Pingdom sensor needs to inherit proxy settings?
I saw the new pingdom sensor and thought I would try it. It doesn't seem to inherit the proxy settings, so it seems unusable for those of us that have to proxy. On a different subject, we still see WMI issues. Certain sensors will fa...
Tue, 10 Jun, 2025 at 10:30 PM
How do I discern 32-bit registry values vs. 64-bit registry values?
How do I know if my registry key I have on hand is in 32-bit or 64-bit registry format? For example, I need this information to manually monitor the Windows registry with PRTG. Article Comments On 64-bit Windows systems, there a...
Tue, 10 Jun, 2025 at 10:30 PM
FRITZ!Box Sensor shows 401
Hello, I have an FRITZ!Box 6360 from Kabel Deutschland and since yesterday the Paessler FRITZ!Box Internet Sensor stopped working with the error "The remote server returned an error. (401) Invalid Action" Yesterday there was...
Tue, 10 Jun, 2025 at 10:30 PM
Wie kann ich die Internet Bandbreite bei einer AVM Fritzbox überwachen?
Bei der AVM Fritzbox (http://www.avm.de/de/Produkte/FRITZBox/index.php) gibt es leider nicht die üblichen Techniken um die Bandbreite der Verbindung ins Internet zu überwachen (wie z.B. SNMP). Kann ich mit PRTG auf eine andere Weise die B...
Tue, 10 Jun, 2025 at 10:30 PM
Monitoring Fritzbox with Public IP
Hello, Is there a way to supervise Fritzbox with the AVM FRITZ!Box WAN Interface v2 Sensor form "outside" ? With the public IP ? In the local network, it works fine. But distant, it doesn't. Thanks. Article C...
Tue, 10 Jun, 2025 at 10:30 PM
Using PRTG to check emails in exchange
hello , i would like to monitor the delivery of emails in to a speific inbox in my exchange 2010 server. I am having trouble trying to get the PRTG to connect into the mailbox. FIrst off , what is the best sensor to do this with ? ...
Tue, 10 Jun, 2025 at 10:30 PM
Emails Sensor Parsing for Key Words
Hi, is there a way to parse incoming emails in an account for specific key words. We are getting Email-Notifications from quite a number of customer systems (RAID-Managers, NAS-Sytems, Backup Sytems). We need a sensor parsing keywords...
Tue, 10 Jun, 2025 at 10:30 PM
working with parallels virtuozzo containers?
Hey folks I got asked if I'm using vmware virtualisation technolgy during the installation guru. We're not using VMWare. My company uses Parallels Virtuozzo Containers. My question is if this software would run there as nice as I ...
Tue, 10 Jun, 2025 at 10:30 PM
Monitoring HP server RAID/Disk using WBEM
We have a host of different HP servers (different models ranging from 350s to 380s) running Windows 2008/2008 R2. is it possible to monitor the hardware, specially RAIDs and disks, using WBEM and read the data from HP System Management with...
Tue, 10 Jun, 2025 at 10:30 PM
Windows Update Sensor
I have a problem with the Windows Update sensor. On the system the remote registry is enabled and running. Windows update is set automatic but I get an error: Protocol error (code: PE023) What can be the problem? .Net Framework is install...
Tue, 10 Jun, 2025 at 10:30 PM
Last Windows update sensor
Hi, I am trying to add the Last Windows Update Sensor and I keep getting the same error: Requested registry access is not allowed. The servers are running Windows 2008, 2008 R2, SBS 2011. Windows updates are set to download automatic...
Tue, 10 Jun, 2025 at 10:30 PM
Last Windows update sensor
Hi, We have a problem with the Last Windows Update sensor. The error is: 0: Could not determine the last time Windows Update has updated computer 127.0.0.1 The Server is Windows Server 2008 R2 Standard, Windows updates are working cor...
Tue, 10 Jun, 2025 at 10:30 PM
Last Windows Update Sensor not working
Hello, we have two Windows 2012R2 servers, where the Last Windows Update sensor is not working properly. The error message says, that the remote registry service is not running. The service is set to "Automatic (Trigger Start)" on...
Tue, 10 Jun, 2025 at 10:30 PM
how to integrate or add prtg api to IBM IOC(Intelligence Operations Center) tool ?
My team is using prtg api for network monitoring. We want to add the prtg api to our IBM IOC tool. By integrating the api, we will be able to view and monitor our data in the tool. We are unable to find other means to integrate the api. Is ...
Tue, 10 Jun, 2025 at 10:30 PM
Cisco IP SLA sensor issue
I am getting incorrect values for the Cisco IP SLA HTTP sensor, specifically the TCP RTT. PRTG is reporting the DNS RTT as identical to the TCP Connection RTT value on all my devices. Is it possible there is an error in your OID for that...
Tue, 10 Jun, 2025 at 10:30 PM
Exclude zeros in summary table averages in reporting
Hello: We have created a REST endpoint on one of our applications that is returning data for an HTTP Data Advanced sensor. Some of the channels in this feed represent average response times for operations within the application. The sen...
Tue, 10 Jun, 2025 at 10:30 PM
what is http loading time
what is http loading time Article Comments Hello David, thank you for your inquiry. The "Loading Time" displayed in HTTP sensors is the time that the sensor (PRTG) takes to receive the HTTP Header for the website. ...
Tue, 10 Jun, 2025 at 10:30 PM
Checking scheduled task result
Hi, I would like to monitor scheduled tasks in Windows Server 2003. I need the "last run time" and the "last result code" as channel data and a warning if "last run time" is older than xx minutes or "las...
Tue, 10 Jun, 2025 at 10:30 PM
Microsoft-Windows-TaskScheduler sensor
Hello. PRTG v 13.4.7.3532 On server(win 2008 r2) i have tasks in Microsoft-Windows-TaskScheduler. I want to make sensor , which sends me e-mail, when Microsoft-Windows-TaskScheduler have warnings or errors. Basic sensors WMI Event Log or E...
Tue, 10 Jun, 2025 at 10:30 PM
How can I monitor the fragmentation status of a harddisk?
Using the Windows Defragmentation tool, I can analyze my harddisk and generate a report on its fragmentation status. I would like to show this information in PRTG. How can I do this? Article Comments PTF.VolumeFragXML This i...
Tue, 10 Jun, 2025 at 10:30 PM
Ungewöhnliche Werte Snmp konfigurieren
Hallo, eine SNMP-Sensoren zeigen dauerhaft "ungewöhnliche Werte". Ich würde gerne den Schwellenwert für diese Meldung konfigurieren, kann aber keine Einstellungsmöglichkeit finden? Kann mir hier jemand die passende Info geben? V...
Tue, 10 Jun, 2025 at 10:30 PM
Review or Download Historic Sensor Data
Dear all Hope you are doing well, I am good. I would like to know if is possible to have monthly report with specific date and time: Eg: From Monday to Friday (7AM to 5PM) but for all month except Saturday and Sunday . Best Regards ...
Tue, 10 Jun, 2025 at 10:30 PM
I need separate historical graphs per channel, is this possible?
At this moment I can request PRTG through the API to give me a historical graph of for example the CPU sensor. I use this call: http://myprtgserver/chart.png?id=2949&avg=15&sdate=2016-01-20-00-00-00&edate=2016-01-21-00-00-00&a...
Tue, 10 Jun, 2025 at 10:30 PM
How to use Sensor Factory to only give error when two sensors are in error?
I am using the IMAP Round Trip sensor to monitor our outbound email sending. I have 2 sensors set up, one using GMail and one using AOL. Currently if either one is in error I get notified even if the other is working. AOL is flaky at tim...
Tue, 10 Jun, 2025 at 10:30 PM
How can i monitor speed of my Networkcard? (1 Gb\10Gb)
How can i monitor the speed of my Networkcard? Example: if the speed fallback from 10GB to 1GB i Need an alert. Which sensor are the right one? (Targets are Windows Server 2012 R2) regards, Ralf Article Comments Did you alre...
Tue, 10 Jun, 2025 at 10:30 PM
Netflow Monitor not working after adding Custom Toplist
Hello, Been using PRTG for a while now and just recently set up the NetFlow V9 probe. Everything was working great until today when I decided to add a new custom TopList. Once I added the custom Toplist (Destination ASI) the probe color...
Tue, 10 Jun, 2025 at 10:29 PM
Problem creating and applying device template with "Current Disk Queue Length X"
I am playing around with creating Device templates and I seem to run in to some problem when I use sensors from "WMI Logical Disk" Specifically the "Current Disk Queue Length X". When creating the template I get a list o...
Tue, 10 Jun, 2025 at 10:29 PM
How can I extract sensor uptime data from PRTG?
Is it possible to query for uptime data on PRTG sensors and export this information directly Excel? Article Comments If you have a requirement to frequently obtain uptime data from any sensors you have configured in PRTG, you ca...
Tue, 10 Jun, 2025 at 10:29 PM
Remote probe ideas
We've just setup a remote probe at one of our remote locations (East Coast USA). We need ideas/tips as to how to monitor their user experience. There are a few users at this remote location and they all run windows machines. There...
Tue, 10 Jun, 2025 at 10:29 PM
Issue after migration (possible Javascript bug?) error not found
I needed to move an installation of PRTG from Windows 10 to Server 2012 R2 (For the obvious reasons mainly control of updates). I had to update my PRTG installation (both running 16.1.22.2657), data copy and registry went ok and the serv...
Tue, 10 Jun, 2025 at 10:29 PM
Virtual or Physical
Hello, We are going to hit go over the recommended 5000 sensors soon, do we move are PRTG Servers onto a more Physical Server, currently they are on Virutal Article Comments Hello, Kindly note that we recommend up to 2000 ...
Tue, 10 Jun, 2025 at 10:29 PM
Is there a way to do a CPU usage correlation report from PRTG
I have a group of servers I'm trying to find an optimal maintenance window for. My thought was to compare CPU usage on all the servers and find a time/day each week where they all consistently have low CPU usage to install patches and ...
Tue, 10 Jun, 2025 at 10:29 PM
Cisco SG-300-28
I can´t config any snmp communication with PRTG. Any special configuration on the switch? Article Comments Hi Drauh, Did you already try to follow these configuration hints configuration hints to configure SNMP on your Cisco ...
Tue, 10 Jun, 2025 at 10:29 PM
Can not generate mail
I configured prtg and used snmp trap sensor. Then I get the trap massages but the problem is can not generate mails. please help me... Article Comments Hi Palipera, My recommendation is to create a notification which trigger...
Tue, 10 Jun, 2025 at 10:29 PM
NetFlow Historic Data report
I'm using the NetFlow V9 Sensor. How can I get a Historic Data report (custom period, for example - 1 Month) for the "Top Talkers" or "Top Connections" or "Custom Toplist"? Article Comments Hell...
Tue, 10 Jun, 2025 at 10:29 PM
etc\motd without samba
I want/must Monitor our etc\motd from different Servers. The Problem is, this Server dont have a samba running. With the old nagios System ist going with the nrpe. Is there any idea Change to Monitor this with PRTG? Article Comments...
Tue, 10 Jun, 2025 at 10:29 PM
Notification of Group Failure
Is it possible to get a notification only if a group of sensors, or all the sensors on a device fail? We have some failover systems that normally have one of their possible targets down, but I want to get an alert when all of a systems ta...
Tue, 10 Jun, 2025 at 10:29 PM
Is there a way to mass update DEPRECATED Sensors?
I have about 200 "old" Windows Update (remote registry) sensors that I have to update with powershell ones... Is there a way to mass update this sensors without loosing settings like warning and error limits? Article Comm...
Tue, 10 Jun, 2025 at 10:29 PM
prtg netflow graphs report wrong vlaues
prtg gathers correct netflow sensor values for a (Cisco 3850 device running IOS XE 3.2.3) interface in table format (as seen in the "top connections" table) but none of the sensor graphs ("live data", "24 hours"...
Tue, 10 Jun, 2025 at 10:29 PM
SNMP Custom by using OID no working
I using Paessler snmp tester, i can get the result (refer the snmp walk below) 1.3.6.1.4.1.2011.5.25.111.4.1.1.26.5.97.100.109.105.110.2.51.71.933.1 = "0" [ASN_UNSIGNED] 1.3.6.1.4.1.2011.5.25.111.4.1.1.26.5.97.100.109.105.110.3....
Tue, 10 Jun, 2025 at 10:29 PM
WMI Sensor intermittently not working
I have noticed that once a week or even once a day all of the sensors lose connection on my primary domain controller. After about an hour it comes back on and everything is ok. All the errors say that the connection Timed out or that the...
Tue, 10 Jun, 2025 at 10:29 PM
Anyone using Aruba IAP-105 MIBs?
I'm trying to use PRTG Network Mon to monitor bandwidth usage on the couple of SSID's I have running on the IAP-105's I've attempted to convert the .my files from Aruba to the OIDLIB files, and when I add the sensors, I'...
Tue, 10 Jun, 2025 at 10:29 PM
Round Trip Mail - Error Connection to SMTP Server: Socket Error # 10061 Connection refused.
Hi, My company give to our clint's webhosting, and email service, the main server is a cpanel. we want to monitor out custumers email with round trip mail, i just create two account's in outlook and gmail. i'm trying to c...
Tue, 10 Jun, 2025 at 10:29 PM
One-Time Maintenance Window and inherited maintenance windows
Hello, I found out, when I set an one-time maintenance window, PRTG set the window in the sensor settings and deactivate the inheritance of maintenance windows which comes from the parent groups for example. That's at least not a prob...
Tue, 10 Jun, 2025 at 10:29 PM
Since a network outage some wmi sensors stay gray
We have had a network outage whereby the connection between the probe and device has been dropped a short time. Afterwards the WMI sensors of 1 particular device stayed grayed out. I'm not able to get data out of these sensors. From the...
Tue, 10 Jun, 2025 at 10:29 PM
Icon Status
Hello, I'm trying to create a a new map and i'm having an issue with icons. In one of the sample maps a "Internet cloud" icon is shown and it is bright green. I would like to have a similar icon in my custom map that is ...
Tue, 10 Jun, 2025 at 10:29 PM
Is there a way to configure LDAP auth for a whole group of servers?
I have a group of 100 LDAP servers. Is there a way to configure LDAP Auth for the whole group of servers(100) without having to individually each auth account on each server? Or does your application integrate into CyberArk Password man...
Tue, 10 Jun, 2025 at 10:29 PM
How can I monitor Distributed File System Replication (DFS-R)?
Is it possible to monitor Distributed File System Replication (DFS-R) with PRTG? How can I achieve this? Article Comments Monitoring Distributed File System Replication (DFS-R) Just thought I'd share a small and simple VBS...
Tue, 10 Jun, 2025 at 10:29 PM