kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Is it possible to customize the PRTG App?
Hi, I would like to know if is it possible to customize the android and iphone app with my company logos? Article Comments Hi, At the moment we don't have any plans to implement customers company logos or names in the PR...
Tue, 10 Jun, 2025 at 1:34 PM
Default login
Hi, Could I configure PRTG with a default login in READ-ONLY mode, and other accounts with ADMIN / write access to the web interface ? Thanks in advance, kind regards, Marc Article Comments Dear Marc The default login is al...
Tue, 10 Jun, 2025 at 1:34 PM
Remote Probes in a cluster with PRTG?
In Version 13 is it possible to add Remote Probes to a cluster ? Or are Remote Probes still bound to the Master Node and cannot be setup for connection with a Failover Node. Thanks Article Comments Hello, The Clustered Rem...
Tue, 10 Jun, 2025 at 1:34 PM
PRTG on a Draytek Vigor
Hi all, I am trying to keep a record of bandwidth usage on our Draytek router to check that we don't exceed the expected limitations of our Business Broadband. I have installed PRTG for Windows on my PC here but I can't seem to mak...
Tue, 10 Jun, 2025 at 1:34 PM
Device Alias
Is it possible to create a device alias or a shortcut to a device in another part of the organisational structure? For example our IP addressing schema isn't particularly logical and we have devices with differing function living in t...
Tue, 10 Jun, 2025 at 1:34 PM
Sort device and groups alphabetical?
Is it possible too sort device and groups alphabetical? Article Comments There is no option to sort automatically by name. However, using the Windows GUI you can easily use drag'n'drop to sort the objects in your configu...
Tue, 10 Jun, 2025 at 1:34 PM
Save button @ Select Sensors Manually / Reports
Everytime i add or delete a sensor from the Reports / Select Sensors Manually screen previous settings aren't saved. I have to switch to the tab Settings, press Save, and return to the WSelect Sensors Manually screen to change more set...
Tue, 10 Jun, 2025 at 1:34 PM
Report header consistancy
When i create a custom report by adding specific sensors to it and run the report, the output always deplays the text Average in the header and footer, also when i choose maximum for the specific values? Article Comments Hello, ...
Tue, 10 Jun, 2025 at 1:34 PM
How to open PRTG App from Citrix XenApp?
Hi, At my company we use the Citrix XenApp (WorxHome) for our company applications. We would like to be able to open the PRTG App from the Citrix XenApp as well. What is required? Article Comments We aren't running anythin...
Tue, 10 Jun, 2025 at 1:34 PM
OID for CPU temperature and fan speed
Hello , I am using PRTG for monitoring my HP Proliant DL380 G7 servers . i want to monitor the CPU temperature as well as the fan speed for my servers . i understand that i need OID for the specific parameter . however, i couldnt find them ...
Tue, 10 Jun, 2025 at 1:34 PM
How to monitor folder for newest files?
Hello, I need to monitor folder for newest MP3 files, there are some other files in a folder which shall not be taken into consideration. I need alert if newest MP3 is older then 24 hours. I assume I can not use Folder Sensor since it doe...
Tue, 10 Jun, 2025 at 1:34 PM
sFlow Sensor and L2TP traffic
Hi All, we have a Dell managed switch sending sFlow data to PRTG for bandwidth monitoring. I'm trying to monitor bandwidth usage for site-to-site VPN(s) that are set up as L2TP/IPSec connections. The sensor is set up to gather all ingre...
Tue, 10 Jun, 2025 at 1:34 PM
Can you disable the built in SMTP engine?
The built in engine is being identified as an MTA by other systems trying to dynamically sent SMTP messages. I have an SMTP relay server, so the built-in one in PRTG isn't necessary, and when it rejects other systems from using it'...
Tue, 10 Jun, 2025 at 1:34 PM
Device icon can not be displayed - help
I create a Server Group, and feeding device ip list, automatic scanning equipment, But there is a problem is that only Cisco will appear icon, how do I solve this problem, I have a lot of IBM equipment but no icon ... Article Comme...
Tue, 10 Jun, 2025 at 1:34 PM
how can i configure my sensor to display in speedometer style
Please i want my sensors information to be display in speedometer form and not the default Line graph. I also want to configure top 10 protocols and users but cant find the settings or way to do that. Thank you Article Comments ...
Tue, 10 Jun, 2025 at 1:34 PM
Is it possible to pause an entire library?
We have created a library that contains the most important sensors for a customer of us. If we have to do some maintenance for this customer (a server restart for example) it's very annoying that every sensor will be down for a while b...
Tue, 10 Jun, 2025 at 1:34 PM
Not Connected (401 Unauthorized)
I just upgraded from version 8.1.2.1810 to version 9.1.3.1793. I can NOT connect to the PRTG Server using the PRTG Enterprise Console? Tried: - I have purchased and installed a new license using the "PRTG Server Administrator"....
Tue, 10 Jun, 2025 at 1:34 PM
Changing font color in Maps
Is it possible to change the default font color in maps from black to another color? For instance, white? Article Comments Hi Solaris187, to change the default font color for maps please put the following css code in the <P...
Tue, 10 Jun, 2025 at 1:34 PM
Setting Up Geographic Redundant Core Servers With Remote Probes
As an MSP we have multiple data centers with many remote probes. We know that remote probes will not switch over automatically to a backup core server so in order to achieve redundancy we are contemplating setting up a secondary standby cor...
Tue, 10 Jun, 2025 at 1:34 PM
Does the sensor " SNMP HP ProLiant System Health" also work for 2012R2
We recently reinstalled a server from 2008r2 to 2012r2. Now i can't seem this sensor to work. I have the "HP Insight Management Agents for Windows Server 2012" & "HP Insight Management WBEM Providers" installed....
Tue, 10 Jun, 2025 at 1:34 PM
Juniper EX series sflow monitoring
We are testing PRTG with our Juniper equipment. We're using sflow to gather data. The traffic volumes we're seeing for the sflow information (we're using sflow to monitor two ports on an EX4300 switch) are much lower than wha...
Tue, 10 Jun, 2025 at 1:34 PM
Multi Disks Limits priority in sensors vs channels
Hello, What is the behavior for Multi disks sensors when setting limits at the sensor level and at the channel level? The following comment above the limits seems to indicate that we should either set the limits at the sensor level OR ...
Tue, 10 Jun, 2025 at 1:34 PM
Changing Upper Error message to last message of sensor
I have some t-SQL code that is looking for any table returns, however if the row returned are greater that 0 it is a upper error. It is all working great, however when the channel limits are OFF and i check it now, the Message column retu...
Tue, 10 Jun, 2025 at 1:34 PM
Trying to administer PRGT users/groups/notification more efficiently.
Under Notifications\Send Email: I have a choice to enter a string of emails in the 'Email Address' field and/or select user groups. Many of our critical notifications include several addresses: Example: Email Address: UserA c...
Tue, 10 Jun, 2025 at 1:34 PM
Can a sensor be created for sudden drop in users?
I have a sensor that's currently showing total users logged into our systems. It shows 0 to as much as 8000 users logged in daily. I'm green to PRTG, so bear with me. I'm looking to find a way to utilize this sensor to show a...
Tue, 10 Jun, 2025 at 1:34 PM
Is there a way to monitor individual network interface usage on a VMware ESXi Host?
Hi I've got a number of ESXi 5.1 and 5.5 hosts, as well as a vCenter 5.5 server. I'm wondering about the balance of traffic between the multiple NICs on each host. Is there a way to break down the traffic across NICs or am I stuck...
Tue, 10 Jun, 2025 at 1:34 PM
How snmpd processed the request
I executed "snmpget -v2c -c public localhost sysName" and got output similar to linux command "uname -n". From my understanding it looks for mibs,here SNMPv2-MIB. but where it exicuting the above linux command. please he...
Tue, 10 Jun, 2025 at 1:33 PM
Ticket system seems to have bugs.
Hello Paessler, I had previously raised a consultation regarding the notifications mechanism and based on the reccomendations I have configured the notifications with the following parameters: (https://helpdesk.paessler.com/en/support/so...
Tue, 10 Jun, 2025 at 1:33 PM
HTTP XML/REST Sensor Encoding
I am having an issue trying to authenticate to an API through the PRTG HTTP XML/REST Sensor, but can authenticate using other tools after ensuring the encoding in those other tools is set to Base64/ISO-8859-1. Is there any way to ensure PRT...
Tue, 10 Jun, 2025 at 1:33 PM
Message from new SNMP Trap sensor
I have a question about new SNMP Trap sensor. Is it possible to configure notification this way, that in the message sent to administrator in case of Warning for example, are trap details included? Not only information, that trap sensor en...
Tue, 10 Jun, 2025 at 1:33 PM
Is it possible to add the sensors to the Group directly ?
in my case, the group is just like the customer view, under the customer, there have many sensors in different devices (nodes), Is it possible to add the sensors to the group directly ? i don't want to add so much devices under the gr...
Tue, 10 Jun, 2025 at 1:33 PM
how to plan the prtg plan
i have one new server (high performance), one old server, two plan as below - 1. new server as core +local probe, old server as remote probe. 2. new server and old server setup to cluster. which is better ? or any other plan better ? than...
Tue, 10 Jun, 2025 at 1:33 PM
zoom graphs
When viewing a graph in Live View (or any of the other graph views), it is not posible to "zoom in" on the graph to see a sub-range of the time. This would be extremely useful ! I think older version (v6) of PRTG allowed this. ...
Tue, 10 Jun, 2025 at 1:33 PM
Zooming in on Graphs
Hi, I was wondering if it was possible to zome in on graphs and actually scroll with the data? I know that you can click on the graph and it will open up in a larger window but the ability to manually zoom in with your mouse would be ni...
Tue, 10 Jun, 2025 at 1:33 PM
Interactive Graphs
Do you have any plans to make "interactive" Graphs? make it possible to mark a portion of the graph with the mouse over the desired time period and to zoom its Article Comments Unfortunately due to how PRTG graphs, thi...
Tue, 10 Jun, 2025 at 1:33 PM
Adding SNMP Devices issue (device sensor duplication)
I'm seeing a really weird problem with auto discovery on several SNMP devices. These are older Netgear devices. When I add the first one, it detects all the ports and names and what not just fine. But on the second and third device, a...
Tue, 10 Jun, 2025 at 1:33 PM
Can I add some more performance counters in WMI Microsoft SQL Server?
In PRTG, the default SQL Performance counters are General Statistics, Access Methods, Buffer Manager, Memory Manager, Locks, SQL Statistics. Can I add some more performance counters? If yes, what are the possible counters and how? ...
Tue, 10 Jun, 2025 at 1:33 PM
FTP Server File Count Sensor monitor subdirectory?
How can i monitor with FTP Server File Count Sensor subdirectories? It is also possible to monitors hidden files? Article Comments Hello, thank you very much for your KB-Post. In the moment, sub-folders cannot be recursed, b...
Tue, 10 Jun, 2025 at 1:33 PM
How to monitor router serial port connection?
My case is I have a cisco router that has a serial port connection. I want to monitor the traffic/bandwidth in that port. What parameters should I type in the Include filtering? Is it Port[x.x.x.x] , SourcePort[x.x.x.x] or DestinationPort[x...
Tue, 10 Jun, 2025 at 1:33 PM
graphs on up/down status
I am trying to the graph of a sensor that tells me the up down status. That is all. not percentage up, or up since. just straight 0 or 1. Is this possible? my url i am sending is: $url = "https://server.com/chart.png?width=700&...
Tue, 10 Jun, 2025 at 1:33 PM
HTTP POST notification on change
Hi, we have a piece of kit that can HTTP POST on state change.(alarm). I have set this to POST to PRTG, which is working fine. What I can't work out how to do, is how to setup a notification to alert when a POST comes in. Is this po...
Tue, 10 Jun, 2025 at 1:33 PM
Get error for monitoring CPU sensor
Hello, I have Switch Giga Ports . I need to monitor it via PRTG. All the sensors working fine except the CPU sensor it didn't work. I have this OID 1.3.6.1.4.1.5205.2.77.1.1.13 for reading CPU load information. But this what appear to m...
Tue, 10 Jun, 2025 at 1:33 PM
CPU Load Problem
Hello, I have switch GigaPorts i want to monitor the CPU sensor . I using this OID 1.3.6.1.4.1.5205.2.77.1.1.13 .. So i was got error 223 then when i added .0 to the OID i become get " CPU Load (100ms, 1s, 10s) : 0%, 0%, 0%'&...
Tue, 10 Jun, 2025 at 1:33 PM
Vcenter account for VM Ware credentials
I want to monitor my 6 ESX and each ESX containing plenty of virtual machines. Is it possible that if I enter my Vcenter account in the VMWare credentials, I'm able to monitor my 6 ESX and all of my virtual machines each ESX? A...
Tue, 10 Jun, 2025 at 1:33 PM
Network team monitoring
Hi, I would like to monitor the throughput of network adapters teamed using the HP teaming software, but the "virtual" adapters do not show in the available adapter list. How do I do this? Article Comments What precise...
Tue, 10 Jun, 2025 at 1:33 PM
Can PRTG get data from a webpage that does not have the [] fields
We have a monitoring device with a password protected web page that we would like PRTG to loginto and extract data from. The data format can not be changed meaning the HTTP Content sensors requirements of [value] will not work. The HTML c...
Tue, 10 Jun, 2025 at 1:33 PM
How to get Live Graphs incooperated in maps?
Hi, I want to get Live Graphs of Bandwidth Monitoring in a Map view , so that all important Link Data can been seen via One Map view, But when I click on Live Graph tab in right hand side column in Maps, I get error saying " Incom...
Tue, 10 Jun, 2025 at 1:33 PM
Monitor disk space on network drive
Hi We have all of our network drives stored on our NetApp environment, is there a way for PRGT to monitor disk space on network drives? Thanks Article Comments Dear df13 Please have a look at this sensor if you want to mo...
Tue, 10 Jun, 2025 at 1:33 PM
Reading from Txt File
I have a hardware sensor (reading real time temperature) which out put to a file Either TXT (also CSV) 12,34.13,2014-10-17 23:58:28 13,34.38,2014-10-17 23:58:40 14,34.75,2014-10-17 23:59:16 15,34.88,2014-10-17 23:59:26 16,35.00,2014-10-17 ...
Tue, 10 Jun, 2025 at 1:33 PM
reset all sensors scanning interval
Hi, Is there a way to reset ALL sensors, nodes, probes and anything else's scanning interval to the default level? Many Thanks. Article Comments Dear GigaTech This is not possible through the PRTG user-interface. Oc...
Tue, 10 Jun, 2025 at 1:33 PM
Disable "Down" status
Is there a way to disable the "Down" status for sensors (or at least NOT monitor the down status)? I understand that the "Auto-Acknowledge" state works for sensors that are down for extended periods of time, but the ackn...
Tue, 10 Jun, 2025 at 1:33 PM
Monitoring CISCO UCS
Hello, I have several UCS systems, each system managed by two Fabric Interconnects (A and B), also known as FI. For some reason I can not monitor the FI cluster's primary address and I had to monitor each FI separately, So that each tim...
Tue, 10 Jun, 2025 at 1:33 PM
notification email from no-reply@mms.att.net
We had an incident last night with our servers and a few https sensors, when checking the notifications, there were a few emails from "no-reply@mms.att.net". This is the first time we get those kind of from emails, and the email ...
Tue, 10 Jun, 2025 at 1:33 PM
Cisco switch and SNMP Traffic 64bit sensor
Hello, How to know whether the information that is being returned from Cisco's equipment to the SNMP Traffic 64bit sensor is an average of a time interval or the exact information that actually exists when sampling the device ? Than...
Tue, 10 Jun, 2025 at 1:33 PM
Paused sensors question
I would like to know if there is a possibility or a way to keep certain sensors from different devices paused indefinitely. I am changing some WMI (which need to remain paused) sensors to SNMP due to performance, but when I need to do main...
Tue, 10 Jun, 2025 at 1:33 PM
How can I monitor HP ProCurve switch interfaces?
When I perform an auto discovery on my Cisco switches, PRTG recognizes the interfaces. This is not happening on my ProCurve switches? I'm fairly new to PRTG so any help would be greatly appreciated. Article Comments Hello,...
Tue, 10 Jun, 2025 at 1:33 PM
Please Help!!! WMI DCOM Port Issues
There are two zones on the firewall, namely, DMZ and an Inside Zone. In DMZ Zone, PRTG is running and where as Inside Zone is hosting all windows machines. I have added all the windows machines into PRTG Network Monitor using WMI and th...
Tue, 10 Jun, 2025 at 1:33 PM
PRTG WMI Help
Hi Guys. We have been looking and googling intensivly on help or "how to´s" to get PRTG to monitor specific Counters from PerfMon on an IIS server. Long story short, we want to monitor #GC Handles w3wp .net CLR memory, but wou...
Tue, 10 Jun, 2025 at 1:33 PM
Nexus 3172 health monitoring support
hey we just got one of the new cisco nexus switche 3172. but i have some issue with prtg snmp threshold monitoring of the switch tempture and system health packages, it wrong threshold if any and its just noise if we enable it and the n...
Tue, 10 Jun, 2025 at 1:33 PM
How can I add a PRTG status widget to Today Widgets in iOS?
I would like to add a PRTG status widget to the Today Widgets on my iPhone to show my network status directly in the iOS notification center. Does the app "PRTG for iOS" support today widgets? How do I get a PRTG widget on my iOS ...
Tue, 10 Jun, 2025 at 1:33 PM
Web interface access
When I try to start PRTG Network Monitor, I get a window titled "Prtg gui starter" with the message "Invalid PRTG webserver configuration". I've opened the PRTG Server Administrator, but I don't see what could be...
Tue, 10 Jun, 2025 at 1:33 PM
Change graph color live from sensor reading
Hi there, Any way to change the graph color automatically due to censor exceeding certain limits? Read most of the questions about graph coloring and couldn't find what I am asking here. Feature request? :) Article Comments ...
Tue, 10 Jun, 2025 at 1:33 PM
HTTP XML/REST Sensor with "Counter" mode.
I would like to be able to use XML values as counter values with the possibility to configure a sensor in a "difference" mode. It was suggested july 22 2014 in an other post (60991-how-can-i-set-a-custom-xml-sensor-with-counter-mo...
Tue, 10 Jun, 2025 at 1:33 PM
Number of remote probes possible
Hello, We have deployed a cluster probe on our main site. We are planning to deploy remote probes on branch sites all over the country. I would like to know how many remote probes can we deploy and what impact would it have on servers bot...
Tue, 10 Jun, 2025 at 1:33 PM
Oracle v2 sensor Tablespace-Monitoring
Hey there, we tried your new SQL Oracle v2 sensor with a bit success. At the moment we're using the key-value-method to test our tablespaces, but with this method you're forced to set the key for every existing tablespace. Is ther...
Tue, 10 Jun, 2025 at 1:33 PM
Exchange "Messages per Custom Interval"
Hello, I need "Messages per Custom Interval" Graphs (i.e. per minute, per hour, etc) but "WMI Exchange Transport Sensor" have only "Per Second" sensors... Article Comments Dear MAA The sensor fa...
Tue, 10 Jun, 2025 at 1:32 PM
Disable Notifications for Sensor from Probe
We currently setup a notification at the root level of a probe. We do this so when new servers are added or sensors, we automatically have a notification profile associated. However, we are seeing a lot of false positives from the NIC...
Tue, 10 Jun, 2025 at 1:32 PM
Request API query for Libraries
Please add to feature request the ability to query the Library information from the API. Article Comments Yes this is on our roadmap, but we don't know when this will be implemented. Oct, 2014 - Permalink
Tue, 10 Jun, 2025 at 1:32 PM
Can you change the timezone from I default area?
Is there one central area to change the default timezone rather than going into everyones user settings ot map seetings to constantly change it? Article Comments Hello, there is no 'default time zone' in PRTG. Internal...
Tue, 10 Jun, 2025 at 1:32 PM
License expiration. What will be affected?
Hello, I would like to know what happens upon license expiration in PRTG? Does PRTG loose its functionality or any features? Thank you. Article Comments Hello, Thank you very much for using PRTG. TO be exact, Licenses do n...
Tue, 10 Jun, 2025 at 1:32 PM
PRTG Multi-site monitoring
I want to monitor several independent networks by running PRTG core server on a Windows machine at my main location and then install a Raspberry Pi mini-probe at each remote location. Please answer the following questions: 1.) Will a Rasp...
Tue, 10 Jun, 2025 at 1:32 PM
How can I change Subject line in Noifications
I notice that for down sensors the Subject line format is correct showing the site, device, sensor, and status. When I get the corisponding sensor UP message or a status summary message the subject line is preceeded with the phrase "PR...
Tue, 10 Jun, 2025 at 1:32 PM
SMTP/POP3 Roundtrip already connected after 14.4.12.3284
Hello, after Upgraing to 14.4.12.3284 SMTP/POP3 Sensos goes in alert mode with Message "Already Connected". What does it mean? Checks are every 15min. Torsten Article Comments It would seem that the last session...
Tue, 10 Jun, 2025 at 1:32 PM
Is there a way to diable notification for ceratin error types like PE041
I want to disable the PE041 error notifications without pausing the sensore. Is there a way to do that. Thank you. Article Comments Dear user Individual errors cannot be disabled. If you get the PE041 error, please try the &...
Tue, 10 Jun, 2025 at 1:32 PM
NTP Sensor
Hi @all, I have a question about the sntp sensor. I want to know how it works. In my understanding our main Domaincontroller which is getting the time from an external NTP server would be the right one for that sensor. Is the sensor che...
Tue, 10 Jun, 2025 at 1:32 PM
Toner level in percentage
I received successfully the toner level data from my Canon-printer with a SNMP custom sensor, but it won't display the returned data as percentage value in the diagram. In the field Message, the returned value is visible as number (wit...
Tue, 10 Jun, 2025 at 1:32 PM
Show device IP on map
Hey There, Im working on a map view for the datacenter engineers. I would like to give them a special map. is there a list of objects thatc an be used in a map/custom sensor? One of the things im trying to show is the IP of a device on ...
Tue, 10 Jun, 2025 at 1:32 PM
ASA 9.1(3) and Netflow
Hi! I see earlier questions about Netflow from ASAs not getting through to PRTG Netflow 9 124sensor. I am running a demo of PRTG, evaluating if this is a tool for us, and I get the flows (and templates) if I check using Netflow tester. ...
Tue, 10 Jun, 2025 at 1:32 PM
Server 2012 R2
I have been having a lot of troubles monitoring anything from the remote registry on new server 2012 R2 server. I have followed the KB article mentions on this site and removed the triggered start. sc triggerinfo "remoteregistry"...
Tue, 10 Jun, 2025 at 1:32 PM
Troubleshoot Credentials
Hi, I just updated with the latest version PRTG. Now he asks me to "RE-ENTER YOU CREDENTIALS TO GAIN ACCESS TO ADMIN PAGES" when I want configure my account. BUT it doesn't work !!! What's the problem ? Artic...
Tue, 10 Jun, 2025 at 1:32 PM
I can't monitor my WMI Memory but I can monitor my WMI Cpu load. What is the problem?
My WMI CPU load sensor is OK but when I add WMI memory sensor, it turns red/down. What is the cause of this? Thanks! Article Comments Hello, Which exact error message do you get for the WMI Memory Sensor? Oct, 2014 - Perma...
Tue, 10 Jun, 2025 at 1:32 PM
HP Health monitoring after 14.4.12.3284+
After Upgrade, all Windows 2008/Windows 2008 R2 HP Health monitoring went down only with the message "Failed". A local upgrade of HP Service Pack (2014.09) did not resolve the issue. All servers up-to-date in term of Windows Upate...
Tue, 10 Jun, 2025 at 1:32 PM
Change Group Membership for Active Directory Users
Hello, first, the new AD Integration is a nice feature. But I would like to know if there is any possibility to change the group membership of an AD-User - e.g. from our general "admin"-AD group to a network group in PRTG. All...
Tue, 10 Jun, 2025 at 1:32 PM
HTTP Advanced Regex does not return matched text
Hello PRTG Support. We have an HTTP Advanced sensor that performs a GET on a URL that returns some text. When the page is indicating there has been an error, the text "ERROR " will appear, followed by a number of words in al...
Tue, 10 Jun, 2025 at 1:32 PM
Big alarm guages
Hi, We don't want a fancy dashboard with a lot of green data, all we care about are the warnings and the errors. Now we have the small alarm gauges on the root devices, so when something gives a error we immediately see what device ha...
Tue, 10 Jun, 2025 at 1:32 PM
Ethernet vs ATM interface
I have added SNMP traffic sensor to monitor bandwidth of my wireless router. The sensor showed two interfaces, ATM and Ethernet with both 10 Mbps of speed. What is the difference between the two? Do they collect and show the same data graph...
Tue, 10 Jun, 2025 at 1:32 PM
Antivirus sensor
Is it possible to monitor such events as: 1. Is Updated antivirus databases? 2. Is the PC on the corporate antivirus? Which sensor is installed? Does the sensor WMI Security Center for Windows 2008? Article Comments Dear R...
Tue, 10 Jun, 2025 at 1:32 PM
Auto add senors to library
Hi I'd like to be able to add sensors to a library automatically, ideally based on the tags. I have critical alerts that trigger an out of hours call to a technician, I'd like to be able to define the notification on the libra...
Tue, 10 Jun, 2025 at 1:32 PM
After update 14.4.12.3284 error sensor http and FTP
Hi, i one installation prtg, update to new version 14.4.12.3284 and after this, all sensor ftp are down. The ftp error on server is this "Error establishing secure connection (TLSv1+ Socket Error # 10061 Connection refused. -- TLSv...
Tue, 10 Jun, 2025 at 1:32 PM
Autodiscover on a sensor
Our active directory domain controllers occasionally form new neighbor relationships. Is there a way to make a sensor "Auto-discover" the available items under it and automatically add them? This would be much nicer than manually ...
Tue, 10 Jun, 2025 at 1:32 PM
Sensor: Share Disk Free - Bulk add
I'm looking to monitor the free space for all shares across our File Servers & DFS. The WMI Share Sensor allows me to bulk add, but only gives me share "health/status" and not capacity tracking, trending, alerting. How ...
Tue, 10 Jun, 2025 at 1:32 PM
Traffic alarm
How to set alarm when the traffic is less than 40MG at a certain time? Article Comments That's easy :) Create a schedule for the time you don't want the traffic to be low: Go to Setup > Account Settings > Sch...
Tue, 10 Jun, 2025 at 1:32 PM
SNMP traffic sensor issue
I am using open PRTG for snmp Traffic monitoring . but i always get the error " No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)" I am trying to...
Tue, 10 Jun, 2025 at 1:32 PM
Netflow Sampling Rate
Question on the netflow sampling rate, we have our nexxus core switch doing netflow off an interface. The sampling rate configured in the switch is 1 to 100. So when I set up the netflow receiver in PRTG I say yes its a sampled netflow, b...
Tue, 10 Jun, 2025 at 1:32 PM
How can I monitor the disk i/o in a virtual environment
I have 3 hyper-v hosts with a clustered shared volume. How can I monitor the disk i/o with PRTG? Article Comments Dear TMNewton Thank you for using PRTG. We have no standard sensor for this metric. However, we offer a Perform...
Tue, 10 Jun, 2025 at 1:32 PM
Sensor Last Value
Hello, my task is to create a list of all components and there Software Versions. So I decided to use our PRTG Solution and create a Custom SNMP Sensor on each device to get the Version. We use Devices like Cisco / Checkpoint / F5 and so...
Tue, 10 Jun, 2025 at 1:32 PM
Sensors display
Hi all, i would like to know how to change the display of me sensors as Gauges, please help! Article Comments Dear ELMehdi In which sense, or at which point do you want to change the display of sensors? Nov, 2014 - Permalin...
Tue, 10 Jun, 2025 at 1:32 PM
power
i worked before with the this script for ad directory replication status..: "repadmin.exe /showrepl mivtachim.co.il | FINDSTR /R /I /C:"fail", /C:"koko" >NUL && ECHO 2:Error || ECHO 0:OK 0:OK" but ...
Tue, 10 Jun, 2025 at 1:32 PM
Check if a file is changed - success/fail emails
We have been migrating away from using ActiveXperts monitoring software onto PRTG but we have now hit an issue with one alert that can be done with ActiveXperts but I cant see how to replicate it on PRTG The alert in question is set to ru...
Tue, 10 Jun, 2025 at 1:32 PM
Upgrading PRTG version 7 to version 14
Is there a problem when I install latest commercial version to existing PRTG version 7? I think PRTG version 7 does not have a auto software update in the SETUP tab. Is this a safe way? Article Comments Hello, Thank you very ...
Tue, 10 Jun, 2025 at 1:32 PM