kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Graph data details with mouse over
I can't believe this isn't already available. When will I be able to mouse over a graph and get a detailed call-out of the data for the data point I'm pointing at? Article Comments Hello, I can see you've subm...
Tue, 10 Jun, 2025 at 12:27 PM
API, content=channels and Ambiguous JSON/XML output
When getting channel values for a sensor where the channel has both a volume and speed value using the API, the output is ambiguous and problematic for programmatic usage. When getting XML output, using /api/table.xml?content=channels&...
Tue, 10 Jun, 2025 at 12:27 PM
[OPEN] Increase supported TLS version for AWS sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use TLS 1.2 and, when supported by A...
Tue, 10 Jun, 2025 at 12:27 PM
[OPEN] Option to Display Device Trees within Library when filtering by tags
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG user, I want to display filtered sensors in a librar...
Tue, 10 Jun, 2025 at 12:27 PM
Monitor connected USB dongles on LINUX (debianOs) via SNMP?
Hello, I found an article on how to do this on a Windows server with a custom sensor, however nothing on Linux (DebianOS) side. Any help on how I can best monitor if a USB dongle disconnects from a linux system? We do have some dongles wh...
Tue, 10 Jun, 2025 at 12:27 PM
In which point is my sensor factory logic wrong?
Hello, I have the following scenario: Many devices, which each have one SMTP Port, one IMAP Roundtrip and One Sensor factory. The sensor factory has 4 sensors on it, the SMTP Port of the devices it is, and 3 mail queues which are in a thi...
Tue, 10 Jun, 2025 at 12:26 PM
Is it possible that a sensor will turn on the status alert or down after a certain time?
I would like to monitor with the prtg the firmware of firewalls (FortiGates). This is also possible with an SNMP custom string, which gives me the version as a message back. However, I would now like that if the message / firmware has not ...
Tue, 10 Jun, 2025 at 12:26 PM
Disk Free Sensor (Multy Disk) behavior change?
Hello! We have several servers connected to PRTG, one of it has many internal drives and volumes (HDD, Flash, Hybrid), to control free space of this volumes we use Disk Free (Multi Disk) sensor. This sensor use channels to calculate and d...
Tue, 10 Jun, 2025 at 12:26 PM
Can't add WMI Service Sensor
New installation of PRTG. When adding a WMI Service sensor to PRTG I receive the following error: Could not create the sensor WMI Service on device TOctCheckWMIMetaBase.MetaWork: timeout while waiting in WorkEnter I'm currently ru...
Tue, 10 Jun, 2025 at 12:26 PM
Sophos Central Admin alerts
Hello, I need to take the data from the Sophos Central Admin web interface. According to Sophos, the procedure indicated on this page must be followed: https://github.com/sophos/Sophos-Central-SIEM-Integration The problem is that I canno...
Tue, 10 Jun, 2025 at 12:26 PM
Reports not showing full time
I am trying to create Reports on Paessler but somehow I have not not the full time in days, week, month... Example lets say I create a report for yesterday and i choose only the ping sensor I get 100% Uptime and 23h 59m 41s. (not 24h) M...
Tue, 10 Jun, 2025 at 12:26 PM
Warning by lookup value "Accepted" in channel 'TLS 1.0 (Weak)
Hi, I am new to PRTG and network monitoring. I am having a warning on the Accepted TLS 1.0 (Weak) on a few servers in my office. May I know how do I fix the servers, to make them "Denied" TLS 1.0 (Weak) ? Thank you A...
Tue, 10 Jun, 2025 at 12:26 PM
Monitor to ensure a Windows Process is NOT running
I want to monitor for a process to ensure it is not running during normal business hours. The problem is the sensor goes to down state when it cannot find the process. Not finding the process is the good state. the down state would be if i...
Tue, 10 Jun, 2025 at 12:26 PM
APC UPS Warning when in use
Currently we have it setup to where our UPS Health Sensor is in warning if the run time is less than "X" amount of run time remaining but we'd like it to be in a warning state of it is in-use (when the power outage) one way to...
Tue, 10 Jun, 2025 at 12:26 PM
License and active PRTG
How many times can i active for one license PRTG? If my PRTG server is down that has the license with 500 sensors, how do i active my old license on new PRTG server? Thanks, Article Comments Every license can activated once, tie...
Tue, 10 Jun, 2025 at 12:26 PM
Need help customizing my map object
Dear reader, I have spoken to the Paessler support regarding something I wanted to change on a map object. There was an employee who helped me further with this, however, later on, got corrected by another employee, because Paessler does ...
Tue, 10 Jun, 2025 at 12:26 PM
Units of channels.
Hello! We connected several devices (APC power distribution unit) to PRTG and connected several SNMP Lib. sensors to it. Inside this sensors we have different channels which has default "#" as Unit. We change "#" (in C...
Tue, 10 Jun, 2025 at 12:26 PM
Error sending "SMS": Number=8801737xxxxxx, Message=HTTP/1.1 403 Forbidden
I have added a custom url to send sms to my client. I have added only ping sensor for a host. When the host getting down/up, then it trigger to send sms but am getting an error message in log. Log is given below. "Error sending &qu...
Tue, 10 Jun, 2025 at 12:26 PM
Montior Remote NDIS (Tethered Device)
My PC currently has 1 NIC to connect to my internal network which PRTG was able to monitor right from the start, then i wanted to tether my PC to my phone via USB cable for my internet access. How can i create a probe/sensor for my tethe...
Tue, 10 Jun, 2025 at 12:26 PM
Sensor Windows Updates Status
The returned XML does not match the expected schema. (code: PE233) -- JSON: The returned JSON does not match the expected structure (No mapping for the Unicode character exists in the target multi-byte code page). (code: PE231) Arti...
Tue, 10 Jun, 2025 at 12:26 PM
Interval Delay WMI peaking to over 148%
We only have a about 90 sensors of which most are ping or dicom echo. In the last few days the probe health has started to occasionally warn of health status with interval WMI delay varying between 60 and 148%. Normally the value sits at 0%...
Tue, 10 Jun, 2025 at 12:26 PM
Not obtaining data from OpenManage (OMSA) on ESX
I have 2 Dell servers running VMWare 6.7U1. Both have OpenManage installed on them. I have enabled SNMP on ESX following these instructions: https://serenity-networks.com/how-to-enable-snmp-on-esxi-5-5-5-6-for-remote-monitoring/ When I tr...
Tue, 10 Jun, 2025 at 12:26 PM
Custom sensor show no value
Hi everyone. I have a problem with a custom sensor I made. Here the code: {{{$trace = Invoke-Command -ComputerName gp-vm-ctxburo01 -ScriptBlock { qfarm /load gp-vm-ctxburo01 } $a=$trace[3] $b=$a.Substring(22) $c=[int]$b Write-Ho...
Tue, 10 Jun, 2025 at 12:26 PM
Unknown status (Grey) On PRTG
We have a large number of sensors. More than 16000 sensors running on Windows server 2012 64bit 8 CPUs (8x x64 Model 45 Step 7) 32GB RAM And 500GB ROM. With PRTG version 18.3.42.1748 x64 We are experiencing performance issues when access ...
Tue, 10 Jun, 2025 at 12:26 PM
Scan Interval is longer than averages, showing dot
What is this and how can i adjust, i have a page that shows 3 graphs, and 1 of them is dots, the rest are line graphs Article Comments Dear bart2puck Are you talking about the three graphs on the right-hand side? When the scan...
Tue, 10 Jun, 2025 at 12:26 PM
how get Percentile and 95th from api/historicdata.xml
i use this address to extract Percentile and 95th fro a sensor /historicdata_html.htm?id=16604&sdate=2016-10-17-10-26-00&edate=2016-10-31-10-26-00&avg=3600&pctavg=3600&pctshow=true&pct=95&pctmode=false but i...
Tue, 10 Jun, 2025 at 12:26 PM
Monitoring the Synchronization and Backup of SQL databases
Is it possible to monitor a task of a SQL database? For example: Synchronization of databases between headquarters and subsidiaries Backing up a database (failure or success) Article Comments Hello Sailaish, thank you ...
Tue, 10 Jun, 2025 at 12:26 PM
Services Hanged
Hello, Recently we had an issue where the services are not really stop but are hanging. Is there a way to find out those types of services which are hanged from PRTG. Can it be deducted and send notifications similar to the service is dow...
Tue, 10 Jun, 2025 at 12:26 PM
Sharepoint : What is the _total process? What does it means if it is down?
Looking at the SharePoint process sensors for one of my Sharepoint web servers, I notice below sensor is down frequently Sensor Sharepoint Process _Total I would like to understand What is the _total process in relation to Sharepoi...
Tue, 10 Jun, 2025 at 12:26 PM
Notification based on sensor not updated
Hi, Is there any way to have notification in PRTG Network Monitor based on a custom SNMP OID value not being updated for a set time interval? My requirement is similar to File Sensor "Last Modified" type notification but based on ...
Tue, 10 Jun, 2025 at 12:26 PM
how to use %host in powershell ?
hi everyone I'm new in powershell and prtg. I want to use the parameter %host for my powershell but I don't see how to use it ? {{{param( [string]$host="defaulthost" ) $trace = Invoke-Command -ComputerName $hos...
Tue, 10 Jun, 2025 at 12:26 PM
Exchange Mailbox Sensor - Value Change Trigger
I have created an Exchange Mailbox (Powershell) sensor which is retrieving the relevant information for my chosen mailbox. I would now like to create a trigger which sends a push notification when the 'Item Count' channel value chan...
Tue, 10 Jun, 2025 at 12:26 PM
Aruba Wireless AP Counting clients
I'm trying get PRTG to give me the number of clients attached to our AP's. I have an snmp command: snmpwalk -v2c -c COMMUNITY ADDRESS SNMPv2-SMI::enterprises.14823.2.3.3.1.2.4.1.3 This will return a list of clients connected, s...
Tue, 10 Jun, 2025 at 12:26 PM
Oracle SQL Sensor Connection Mode
Hallo Paessler Team, im Oracle SQL Sensor Version 1 bestand die Möglichkeit, vom "Direct Mode" auf den Oracle Client zu Switchen. Da wir etwaige Oracle Databases inklusive DataGuard und RAC überwachen wollen hätten wir bedarf fü...
Tue, 10 Jun, 2025 at 12:26 PM
Map refresh interval.
Hello! I created map with network infrastructure and open it (by link) on big screen for network support group. I set refresh interval to 10s (in map right lower corner). All worked fine but after some time map start to refresh every 30 s...
Tue, 10 Jun, 2025 at 12:26 PM
Monitoring different VLANS
Hi, I have a network that has a VLAN in it, and I would like to monitor that VLAN with my PRTG. The servers don't have any firewalls running on them, and all the ports are opened on the LAN Segment. I can ping them, however, the WMI...
Tue, 10 Jun, 2025 at 12:26 PM
Windows WSL bash.exe call
Hello, quite a while ago i used Cygwin to run sh/bash scripts as custom sensors for PRTG. My setup is similar to this kb https://helpdesk.paessler.com/en/support/solutions/articles/60017-custom-sensor-bash-script Now i want to use the &...
Tue, 10 Jun, 2025 at 12:26 PM
Dell Compellent SAN monitoring
Can I get Dell Compellent disk failure data in to PTRG via SNMP? Article Comments Hello, thank you very much for using PRTG. I'm afraid there is no native sensor for this in PRTG. Please check if Dell offers any MIB-Files ...
Tue, 10 Jun, 2025 at 12:26 PM
Impersonation was denied (code: PE180)
Hi, Since updating to the latest version I get the error: Impersonation was denied (code: PE180) On every filesensor I have. I tried it on another system running an older version and here it seems to work perfectly, How could we solve...
Tue, 10 Jun, 2025 at 12:26 PM
Automatic Acknoledgment for a Down Sensor that Acknoledged before
Hi Dear Support Team In a device with some acknowledged down sensors and dependency to a ping sensor, if we have ping outage for a while, when ping become up again, the the acknowledged down sensors become unacknowledged down again. Is ther...
Tue, 10 Jun, 2025 at 12:26 PM
Trigger WMI Service sensor restart by CPU instead of start/stop status
Hi Paessler! happy monday I was wondering if theres any fancy settings i can use to trigger the restart of the service from a WMI service sensor but based on CPU? We have a really old box with some super old but important apache servic...
Tue, 10 Jun, 2025 at 12:26 PM
importing a url from an external source into a map
Greetings! i'm trying to import/insert an outage map from ATT into a map. i wasn't able to grab the map's URL when i inspected their website. any thoughts on this question or have a better method? Thanks Gary Artic...
Tue, 10 Jun, 2025 at 12:26 PM
Counter
Is it possible to create a sensor that shows the cumulative value of bytes entering or leaving an ethernet interface? that is, that the current value is the value read plus the sum of all the previous values. The devices already have a by...
Tue, 10 Jun, 2025 at 12:26 PM
Change font color of map item Sizeable Icon on Status Related Background
We are running version 18.1.37.12158. In the map view, the white fonts for the map-object "Sizeable Icon on Status Related Background" are not visible for our panic board when the status is ok, unusual or warning. Is there a way t...
Tue, 10 Jun, 2025 at 12:26 PM
Auto-Discovery creates ALL AWS CloudWatch sensors
When running Auto-Discovery on a subnet, PRTG is creating ALL AWS CloudWatch sensors for EVERY device it finds. For example, it will create 180 AWS CloudWatch sensors - sensors for EVERY AWS instance we have, and it will do this for EVE...
Tue, 10 Jun, 2025 at 12:26 PM
Expired License
Hello, I actually have a unlimited license, with 12k sensors active, but will expire in approximately one year. Whats happens when the license expires? All my sensors will stop util i renew my license? Or i will lose the support service...
Tue, 10 Jun, 2025 at 12:25 PM
Fully integrated custom sensor
I've developed a custom exe sensor that returns information on several channels, and it works perfectly. The monitoring configuration is done via command line, and it also works perfectly. However, I'd like to include this sensor ...
Tue, 10 Jun, 2025 at 12:25 PM
After October 2018 Updates - High CPU
Does anyone know why our PRTG server would experience 100% CPU utilization after the October 2018 Windows Updates? Here is our setup: VMware - 2 CPU x 2.66GHz, 8GB RAM, Windows Server 2016, 100GB Storage We only have 90 sensors - all Pi...
Tue, 10 Jun, 2025 at 12:25 PM
wmi service sensor failed to created
Hello i am trying to set up sensor for some services i notice that generally i cant create sensor with name service wmi in our environment i get either time out errors or 80010108: The object invoked has disconnected from its clients to ...
Tue, 10 Jun, 2025 at 12:25 PM
Use donuts from business process sensor in another webpage
I have a business process sensor monitoring some of our critical systems and wanted to make use of the donuts on a webpage outside of PRTG. Is there a way to do this that I have missed? I only want the donuts, I can find method to show t...
Tue, 10 Jun, 2025 at 12:25 PM
PE015 WMI Error on all Sensors
Hi, i have a problem with our PRTG Network Monitor. All of our WMI Sensor turn in to Error Code PE015 occasionally. To get the sensors in normal mode again, we need to restart the whole Windows Server 2016. We have round about 700 s...
Tue, 10 Jun, 2025 at 12:25 PM
MySQL Query does not return correct values
Hi, we try to gather the number of current connections of an MySQL database via the MySQL v2 sensor. Unfortunatelly the received results are not matching with the expected results and therefore we assume the query do not work proper. ...
Tue, 10 Jun, 2025 at 12:25 PM
MySQL v2 Sensor - Alerting Reset
We're implementing the MySQL v2 sensor for a MariaDB RDS instance. And most of the configuration has gone as expected. There is one part of the alerting that we've not been able to get to present as desired. STEPS TAKEN Added My...
Tue, 10 Jun, 2025 at 12:25 PM
Get information from API
Hi, Im wondering how I could get information through an API? I have python based monitoring and tracking tool for my Plex Media server. It is possible to get information through the API in the tool. Is there any way to get this informat...
Tue, 10 Jun, 2025 at 12:25 PM
Can we please get a remote probe installer version for Mac OS X
We are installing many mac mini computers at remote locations and would be delighted to be able to monitor those networks without having to install an additional PC. Article Comments PRTG's core server and the probes run on ...
Tue, 10 Jun, 2025 at 12:25 PM
Could not create the sensor Exchange Mail Queue: DNS issue?
Hello, I have an Exchange server, which until recently was being monitored fine. Then two sensors went down over the weekend related to WinRM/Powershell and I'm struggling to resolve the issue. I deleted one sensor and tried to re-cre...
Tue, 10 Jun, 2025 at 12:25 PM
MySQL v2 Sensor with RDS Instance: Channel Graph doesn't reset
PRTG version = 18.3.43.2323 Sensor = MySQL v2 DATABASE We're monitoring a MariaDB RDS instance SENSOR CONFIGS Data SQL Query File: custom-file.sql Handle DBNull in Channel Values as: Number 0 Select Channel Value by: Col...
Tue, 10 Jun, 2025 at 12:25 PM
Audit logs of system changes per user?
Good morning Paessler! I have, against my will, been made to give our night shift team full RW to our PRTG infrastructure. I was wondering if you could advise on a way to extract a log of the activity per user over a certain time period....
Tue, 10 Jun, 2025 at 12:25 PM
Tags and Alerts.
Hello! Can i somehow use Alerts by Tags? For ex. i have group named Servers, inside it a lot of devices (100+), on group level i want to create SMS-alerts by tag "SAP" for one person, without tag "SAP" to other person....
Tue, 10 Jun, 2025 at 12:25 PM
Is it possible to filter channels from a custom map object?
Hi, I've been using the 'Channels' data table map object. I've made a copy of it, and would like to tweak it so I can filter out individual statuses (ie. 'Warning', 'No Data'), etc. of the channels within...
Tue, 10 Jun, 2025 at 12:25 PM
How to get a list of sensor tags without parent tags via API?
I tried to get a list of tags from sensors, but API returned me a string consists of parent tags and sensor tags. API request: https://XXX/api/table.xml?content=sensors&id=6205&columns=objid,device,name,tags&username=XXX&...
Tue, 10 Jun, 2025 at 12:25 PM
How i can export Win API Eventlog-sensor LOG?
How we can export Win API Eventlog-sensor log? Similar tool as PRTG main LOG export. "if you need an export, you might do so on tab Log of the sensor. You will see a list of all the messages and you can export the same using the litt...
Tue, 10 Jun, 2025 at 12:25 PM
Where is QR code for android app connection is placed?
Hi! I'd like to try prtg for android app. But i can't find QR code for connection. In instruction noticed, QR code placed on My account web-page on my server. But there is no any QR code. Maybe i look in to wrong place? Or what? ...
Tue, 10 Jun, 2025 at 12:25 PM
Maximum values in graphs, please!
Apparently this is a old and painful issue dating back from before 2010 if I believe the posts here, but anyway it bugs me too that this hasn't been fixed in the mean time. Or am I mistaken? I want to see the maximum value in graphs ...
Tue, 10 Jun, 2025 at 12:25 PM
Vmotion with Soap Vmware Virtual Machine sensor
My vmware hosts are upper level groups, and then I have sensors related to each host under them. One is the VMS on that host. I noticed they do not take kindly to being vmotioned. I have read that to make it work, I need too add vcenter, an...
Tue, 10 Jun, 2025 at 12:25 PM
Downloading an HTTP table to an array and insert into PRTG sensor
Downloading an HTTP table to an array https://community.spiceworks.com/topic/543224-downloading-an-http-table-to-an-array HI all, I would be very grateful for your help with a script. I have managed to get some parts of it it to work, e...
Tue, 10 Jun, 2025 at 12:25 PM
SNMP Traffic sensor
Scenario: Network switch with many ports, some of them are already monitored by SNMP traffic sensor. Now a bunch of new ports goes online. With the current GUI of adding an SNMP traffic sensor you see which ports are connected or not connec...
Tue, 10 Jun, 2025 at 12:25 PM
Sensor that returns a list as a result?
Is there a sensor that will show a list as a result? I have an exexml sensor, and currently it just returns a value based on the number of lines in the query. Is it possible to modify it, and then have it return the list and have that list ...
Tue, 10 Jun, 2025 at 12:25 PM
How do I change scanning interval for all DEPLOYED sensors of a specific sensor type?
Hi Paessler, I have tons of sensors and to reduce WMI load on the PRTG Probe, I need to adjust the scanning interval of certain sensors. For instance, I don't need to check free disk space every 60 seconds. So, my question is: H...
Tue, 10 Jun, 2025 at 12:25 PM
Sensor Problem
I have a problem, I added a sensor per oid it verifies if the equipment is connected = 1 one off = 0, but when I turn the equipment it returns 0 but it does not give the red alert that is down, because it is always green and up. What could ...
Tue, 10 Jun, 2025 at 12:25 PM
Monitoring Synology NAS' Free Disk Space in PRTG
I am trying to monitor free disk space for our Synology NAS through PRTG. I have downloaded and imported the MIBs, but do not see anything related to disk space in any of the MIBs. Instead, I just see things like temperature and uptime. Is ...
Tue, 10 Jun, 2025 at 12:25 PM
Getting error Pe062 no packets received with QoS sensor
I am not getting any type of data form this sensor Article Comments Hi there, The message (Timeout. No packets received. (code: PE062)) indicates that the port between both devices is beeing blocked by a firewall, anti virus s...
Tue, 10 Jun, 2025 at 12:25 PM
Odd factory sensor result
I have a range of servers with a sensor that calls a perl script. The result is then shown in PRTG, and that part works (it's a script for showing status of Postfix queues). I've then created a factory sensor that sums up all thes...
Tue, 10 Jun, 2025 at 12:25 PM
SMS via prtg
Hi, we test with bulksms to receive alarm from prtg via sms, the sensor is configured to send alarm "When sensor state is Down for at least 240 seconds, perform Email to all members of xxxxx" "When sensor leaves Down s...
Tue, 10 Jun, 2025 at 12:25 PM
Trying To Get Multi-Result PowerShell As Channels With Limits
Kind of a PS newb, but trying to get a single sensor to go out and check a list of URLs for SSL cert, exipiring date and how many days left until expired. I would like to set each site as a channel, then have a threshold of 120 days as warn...
Tue, 10 Jun, 2025 at 12:25 PM
[OPEN] QoS tag ping
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to ping based on different Q...
Tue, 10 Jun, 2025 at 12:25 PM
Using powershell script to request several servers at same time?
I've created a powershell script, which requests if all servers made their last backup -> Script is working fine. Now I'm creating a sensor and adding this to the main server, but instead of the result everything is ok I'm ge...
Tue, 10 Jun, 2025 at 12:25 PM
Change default scan interval when discovered by autodiscover?
Hi Paessler, We have undertaken a large scale change to scan intervals to make load a bit lighter and metrics a bit more readable. However new ADSL devices are autodiscovering sensors at 30sec interval for ping and 1 min for traffic and ...
Tue, 10 Jun, 2025 at 12:25 PM
Trigger warning/error only after x times
Hello, Is it posible to set an channel warning/error only after a multiple repeat of the passed threshold? Kind regards, Bastiaan Article Comments Let's say you scan for the error every 5 minutes - you just set the tresh...
Tue, 10 Jun, 2025 at 12:25 PM
I dont cant change file sounds PRTG , its not work
I have replaced the files in the webroot / sounds folder and, even though I still have no sound, as soon as I restore the old ogg and mp3 files it works again, I have listened to each audio and they are heard in the player, the version of p...
Tue, 10 Jun, 2025 at 12:25 PM
PRTG web-console publishing.
Hello! We publish web-console to open internet and from the next day we come across with login brute force. Is there any way to publish PRTG only for Mobile Apps and not publish web-console? Or is there any way to add two-factor authentic...
Tue, 10 Jun, 2025 at 12:25 PM
Check PRTG devices for specific TCP port
Hello, team ! Is it possible in PRTG to check all monitored devices for specific TCP port. For example, I want to check all monitored by PRTG devices for SmartInstall vulnerability (TCP-4786). How can I do this ? Thanks, Oleg ...
Tue, 10 Jun, 2025 at 12:25 PM
Eaton UPS status.
We connected Eaton UPS to PRTG and create several sensors, one of this senor has only black gauge with black zones, will this sensor change it state to Warning, Error, because no any yellow or red zones on gauge and no any limits? Or we nee...
Tue, 10 Jun, 2025 at 12:25 PM
Reduce default "Disk Free" sensor limits.
Hello! I use sensor "Disk Free" multidisk (default tags for it wmidiskspacesensor+diskspacesensor), this sensor now in Warning state, because one of my Disk Volume is 20% Free Space, but when i change Lower Warning Limit and Low...
Tue, 10 Jun, 2025 at 12:25 PM
Take an action on an event
Hi, Is it possible to have an event trigger an action? For example; if I have a WMI service sensor, and it stops responding, is there a way to trigger a script to run? Article Comments Hello, Thank you for your KB-post. You...
Tue, 10 Jun, 2025 at 12:25 PM
CPU sensor notification
Hi, I want to monitor CPU usage, but during night time I would like to avoid getting alerts due to heavy tasks running on the servers. I can schedule a maintenance window, but then I will loose the cpu info for the performance graphs. A...
Tue, 10 Jun, 2025 at 12:24 PM
What is my powershell parameters
Hi, Dear. i Have a powershell file (.ps1) i already added but i can not running on prtg because what is my parameters i dont know. This is a PS1 file Code; function signtest ($vkn, $port=4444, $server="SERVER_IP_ADRESS") {...
Tue, 10 Jun, 2025 at 12:24 PM
change in table routing ospf
How can I monitor the ospf routing table change Article Comments This all depends a little bit... but after using Google and some testing against a Cisco device, I found out this: 1 - ISO assigned OIDs 1.3 - ISO Identified Org...
Tue, 10 Jun, 2025 at 12:24 PM
Sonicwall SNMPv3 with PRTG
I can not get PRTG to connect to my Sonicwall Firewall using SNMPv3. I've configured the MD5 Authentication Key and AES Privacy Key the same on the device and the monitor. I've attempted it with using the Sonicwall Engine ID as t...
Tue, 10 Jun, 2025 at 12:24 PM
How can I setup audible notifications on Win10 x64(PRTG ver 18.4.45)
I find the below reference ,but it is old. https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063902 Article Comments Hey KLev, Please find current information about audible alarms for current PRTG Net...
Tue, 10 Jun, 2025 at 12:24 PM
Syslog parse after specific word
Im using syslog sensor. Syslogs messages are logged succesfully. I need in graphs parse data not after severity (error, warning, messages) but after specific word in text column "Message" It is possible? Article Comments ...
Tue, 10 Jun, 2025 at 12:24 PM
Combined Status of Multiple probes/devices
Hi All, Our PRTG Deployment has multiple customer probes and groups. I have added each of these probes/groups to a map as a status icon, so I can see on a per customer basis an overview of all alarms for each customer. What I want to do n...
Tue, 10 Jun, 2025 at 12:24 PM
Can we set the port as well as the DNS name of the site?
I know it's possible to set the DNS name used for links within PRTG, but is also possible to set the port or rather the lack of one? I proxy my PRTG server service so access to it is direct e.g. https://prtg.mydomain.com (so port 443)...
Tue, 10 Jun, 2025 at 12:24 PM
Restart Linux Service based on PRTG alert
Hello, We have a HTTP advanced sensor that monitors the URL ( health check). When this health check fails we would like to restart a service. Can this be done using PRTG. It would be great if someone share the info or documentation . ...
Tue, 10 Jun, 2025 at 12:24 PM
[DENIED] Way to disable prompt 'Your web browser (other browser) is out of date'
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want a way to not be prompted about an '...
Tue, 10 Jun, 2025 at 12:24 PM
Error*** Channels not available ** (Disable in settings to supress):intraffic, outtraffic
Hi, I update vesion prtg [11/12/2018 6:11:37 PM] version (18.4.46.1706) and i have a problem. I monitor route cisco by snmp protocol and if router down PRTG program dectect warnning not down and i cheked log message " * Channels no...
Tue, 10 Jun, 2025 at 12:24 PM
Share your notification templates!
Hi, I'm curious how everyone has solved their notification templates. Currently configuring a network for a customer of mine, and I was wondering how others have created their templates. Who's down to share it with me? I might ...
Tue, 10 Jun, 2025 at 12:24 PM
Upper Error Limit not working
I add a Upper Error Limit 1 kbit/s on channel but it seems like not work. The traffic exceed 1 kbit/s but sensor status still shown ok. Please refer screenshot: https://imgur.com/mUIxHsU https://imgur.com/rybcRoC Thanks and Regards...
Tue, 10 Jun, 2025 at 12:24 PM
MIB Import Issue
Hi, When I try and import some Mitel Networks MIBs I get the following error: Missing Import Module: MITEL-MIB Line 26. I have found the MITEL-MIB in the list of all the import MIB files and imported that correctly but still erroring...
Tue, 10 Jun, 2025 at 12:24 PM
WMI diskspace Sensoren werden außerhalb der Grenzwerte auf "Warnung" gesetzt
Hallo, obwohl ich die prozentualen Grenzwerte für meine Sensoren (WMI diskspace) angepasst habe, hat der Sensor den Status "Warnung". Ich habe z. B. den einen Kanal (Freier Platz C) auf unterer Grenzwert für Warnungen auf 15 %...
Tue, 10 Jun, 2025 at 12:24 PM