kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

System Information Returns Error for IOS Devices
Hi there. All of my devices return error in "System Information" tab, while they have SNMP traffic and other SNMP data on PRTG. I have 3 different data in different sections of "System Information" tab. In "System&q...
Tue, 10 Jun, 2025 at 4:06 PM
[OPEN] Feature Request: Add REST Sensors for Dell EMC Data Domain
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to monitor our Dell EMC Data Domain (ba...
Tue, 10 Jun, 2025 at 4:06 PM
Unusual detect log file location
Hi, when "write unusual events into the log" is enabled in System settings/Unusual Detection, can someone tell me what file this goes into please? Article Comments Hey, Once you enable the logging, PRTG will write u...
Tue, 10 Jun, 2025 at 4:06 PM
How to get EMC Datadomain monitored - OID is only available if Error exist
Hi, I'm testing monitoring of EMC Datadomain and you can monitor nearly everything with the OIDs: https://www.emc.com/collateral/TechnicalDocument/docu78751.pdf But I don't want to have so many sensors on my device. There is the ...
Tue, 10 Jun, 2025 at 4:06 PM
WinRM over HTTPS
Hello, I'm configuring the Windows update status Sensor, but i need to use HTTPS transport in Remote Powershell. I change the port from 5985 to 5986 but not run. I try to Enter-PSSession -ComputerName <host> -UseSSL from PRTG ...
Tue, 10 Jun, 2025 at 4:06 PM
Monitor Jobs In Print Queue
I have a Win Server 2019 print server with 40+ printers. From time to time there are jobs that get stuck in the print queue that need to be manually deleted. I would like to monitor the jobs in the print queue for each printer and be alerte...
Tue, 10 Jun, 2025 at 4:06 PM
About snmp and linux
Hello PRTG team Is there anything recently updated for how to make SNMP work and monitor Linux VMS? Thanks best regards Article Comments Hello Matthieu, Thank you for your KB post. There are no recent changes on how ...
Tue, 10 Jun, 2025 at 4:06 PM
Additional sensors logging
User Story As a PRTG User, I want to improve external logging functionality of sensors. Details of User Story As of todays releases, one is only able to see changes (current or historic) in sensor status in the web gui. If a sensor ch...
Tue, 10 Jun, 2025 at 4:06 PM
Repeat interval on a Threshold trigger?
Notification triggers: The State trigger has the option to repeat notification on a configurable interval. It doesn't look like any of the other triggers have this option? Is there any reason why? I would make use of this on a T...
Tue, 10 Jun, 2025 at 4:06 PM
migrate prtg
Hello, we have PRTG 18.2.40.1683 installed on server, and we would like to install the same version on new server but it can't be installed because it's an old version, my question is, can we install a new version like 19 on new ...
Tue, 10 Jun, 2025 at 4:06 PM
.net version in system info...
Hey, we have several probes, and in the system info we see a .net version displayed. ... Last Data: 13/09/2019 13:31:21 (0 sec ago) (Romance Standard Time) .NET Framework Support: Installed: 4.7.03062 ... The only thing i found is that th...
Tue, 10 Jun, 2025 at 4:06 PM
PRTG Management via shell / bash / ps
Hello, I would like to help my devops to create devices / sensors automatically: Every time I create a VM in VCenter (Hyper-V, whatever), a script should get executed This script connects to PRTG-Server, Clones existing (paused) devi...
Tue, 10 Jun, 2025 at 4:06 PM
Multi-channel from SQL query
I have a simple SQL query that returns a table with two columns. Column 1 is the name and column two is the result (0=Success, 1=Warning, 2=Fail). Is it possible to monitor this table with a single SQL query? Additional rows may be added ...
Tue, 10 Jun, 2025 at 4:06 PM
Map Permissions for user
Hello, I've recently discovered that the user who creates a map in the PRTG webinterface is not able to see it after he has done creating it. In the access rights, there is "none" set in the users group. After I've set the...
Tue, 10 Jun, 2025 at 4:06 PM
i want to send notification to the admin only once.
for example if a device is down then i want to send a notification only once to the admin, it is keep sending notifications , in a minutes it is sending at-least 10 times. so please tell me how to configure the settings so that if a device ...
Tue, 10 Jun, 2025 at 4:06 PM
No way to adjust gauge maximums?
Just updated to the most recent release (13.3.4.2256) from an earlier version of 13 and now have dial gauges everywhere. The problem I'm having with them is they only scale off of the min/max data the sensor has seen. I was hoping tha...
Tue, 10 Jun, 2025 at 4:06 PM
Monthly Bandwidth usage warnings
I've got satelite links that cap at 30 GBs per month per site. I'm trying to find a why to configure PRTG to monitor my Cisco routers to send usage warnings at 25GB bandwidth used every billing cycle. so i can warn my users about ...
Tue, 10 Jun, 2025 at 4:06 PM
Sending Notifications to chat.google.com
Hello All Iam getting crazy. Sience a few days i try to use "Execute HTTP Action" to send Notifications to chat.google.com For the URL i used the Webhook generated as described in the Documentation: https://developers.google.com...
Tue, 10 Jun, 2025 at 4:06 PM
Geo Map default location not updating after changing address (v19.2)
We skipped v18 and went right from v17 to 19. We quickly discovered an issue with the version we went to and we are now on the very latest code (19.2.50.2889). While it appears there i a new cool feature whereby the geolocation seems to au...
Tue, 10 Jun, 2025 at 4:06 PM
I cant create new auto discovery group
whenerver i try to create a new auto discovery group i get this error i did the class c ip range ipv4 and nothing seems to work Internal Error: Access violation at address 0000000000000000 in module 'PRTG Server.exe'. Execution o...
Tue, 10 Jun, 2025 at 4:06 PM
Some links wrong when using HAProxy for external access
I'm using HAProxy to proxy web access to the PRTG web interface from external locations and for the most part it works well. However in many places the URL is wrong with the internal port still being used. E.g. my external FQDN is https...
Tue, 10 Jun, 2025 at 4:06 PM
How to configure "WMI HDD Health" Sensor?
How to configure "WMI HDD Health" Sensor: If "Reallocated Sector Count">0, then change status to Alarm? Article Comments Basically the exact meaning of the various channels and their values is vendor spe...
Tue, 10 Jun, 2025 at 4:06 PM
Dashboard
Hello, I am curious to know whether there are other dashboards (software) i can use in combination with PRTG. I would like to keep using PRTG, but use a different dashboard. I somehow need to integrate the monitoring, alerts, etc, basical...
Tue, 10 Jun, 2025 at 4:06 PM
PRTG API - How can i filter the next tickets?
Hello! Supposed be i have a ticket with ID 260 and i needed take all the next tickets existence in PRTG. How can i do the requisition? Thanks! Article Comments Hello Rander, Thank you very much for your request. Please ela...
Tue, 10 Jun, 2025 at 4:06 PM
Apache restart and ssl Passphrase on Linux System
Hi, we have a linux system monitored by PRTG and sometimes we get a http failure, so an apache restart is necessary. I would love to do that automaticaly with PRTG. Is there a way? The thing is a normal start of the apache doesn't do ...
Tue, 10 Jun, 2025 at 4:06 PM
Server Reboot when we update to 19.3.51.2830?
We receive followed Dialog when we will Update to Version 19.3.51.2830. You are about to install version 19.3.51.2830 of PRTG During the installation your monitoring services will be stopped for a few minutes and your server may be rebo...
Tue, 10 Jun, 2025 at 4:06 PM
Paused dependencies getting alerts
I have a Hyper-V server which is monitored in PRTG, say HSERVER1, and its VMs are all monitored as well, say VM1, VM2. I have set the dependency at the device level for VM1 and VM2 to be dependent on the Hyper-V service on HSERVER1. I t...
Tue, 10 Jun, 2025 at 4:06 PM
PRTG Probe für Linux
Guten Tag Wir als IT Infrastruktur Dienstleister und Cloud Service Provider erhalten immer wieder den Wunsch von Kunden und Techniker nach einer PRTG Probe welche unter Linux läuft. Gibt es dazu bereits eine Feature Requests? Freundliche Gr...
Tue, 10 Jun, 2025 at 4:06 PM
Use same size Library sunburst as maps
Hi, I've been able to create a Sunburst Custom Maps with the following help : https://helpdesk.paessler.com/en/support/solutions/articles/76000064833 However, the view is not the same as the sunburst that I see in the Library. The ...
Tue, 10 Jun, 2025 at 4:06 PM
SIP Options Ping Sensor error
Hi, When I use the SIP Options Sensor for my VoIP provider, it comes back as Down and has this error message: Parameter -pw is mandatory. I can't see any place to enter extra SIP information. Regards Damien Article Comment...
Tue, 10 Jun, 2025 at 4:06 PM
How to custom a map object just to have the value of traffic( in or out) for a MAP
Hello, I'm doing a network map to see our switch, the connexions to them, and i'd like to see the traffic between the switch. I'm already monitoring the switch via PRTG, and I have my sensor getting the values https://imgur....
Tue, 10 Jun, 2025 at 4:06 PM
Mass Update Channel Settings for all SNMP Traffic Sensors for a device
Hello, I am looking to set some channel warning and error thresholds for all traffic sensors on our Core Switch. I specifically want to set error and warning thresholds for Multicast IN and Broadcast IN, to try and track down the source ...
Tue, 10 Jun, 2025 at 4:06 PM
SNMP Library Import and Usage for Barracuda MIBs
I have two Barracuda devices; Load Balancer 340 Spam Firewall 400 PRTG is able to poll both of these devices using the standard, auto-discovered SNMP templates (CPU, MEM, Network, etc). Works fine, but I want to get the manufactur...
Tue, 10 Jun, 2025 at 4:05 PM
Export PRTG structure to CSV for Vizio Diagram
using the API, how can I export the PRTG structure to draw a Vizio Diagram? The idea is generate a tree of levels from ROOT GROUP to DEVICE to draw a better drawing in MS Vizio. The result must represent the tree. Thank you for your hel...
Tue, 10 Jun, 2025 at 4:05 PM
Extreme/PRTG
Hi, What is the best/easiest way to integrate PRTG with extreme. We recently installed a new core/Layer 3 switches. X590/X440's I believe that SNMP is setup correctly as there aren't any logs on the extreme showing wrong credent...
Tue, 10 Jun, 2025 at 4:05 PM
Can't find expected bandwith in PRTG?
Hi, I'm currently working with the api trying to code a program which gets live data etc. Right now I'm looking for the expected bandwidth (i.e. 200Mbps) for each location I'm working with. Where can I find this if at all? Thank...
Tue, 10 Jun, 2025 at 4:05 PM
We need to be able to query a SOAP interface???
I've looked over your answers, and 'not possible' is just not good enough. You need to implement a SOAP solution, so that we can query SOAP interfaces for internal information from services. In my case I need to query CerberusFT...
Tue, 10 Jun, 2025 at 4:05 PM
Ability to see all installed application for Linux devices
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the ability to see all installed applic...
Tue, 10 Jun, 2025 at 4:05 PM
Monitor Hyper-V Guest VM's in Failover Cluster
I'm running a 3 node Hyper-V 2016 failover cluster. If I monitor the VM's under each host the sensors fail after a live migration. Is there any way to monitor the cluster in its entirety so that probes remain consistent regardless o...
Tue, 10 Jun, 2025 at 4:05 PM
[OPEN] Configurable sensor status for Amazon CloudWatch SQS sensors if no datasets have been found
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to configure if an Amazon Cl...
Tue, 10 Jun, 2025 at 4:05 PM
Probe not in "sensor down" overview
Dear Peassler, We have a local proble group named "Azure" and we have different sensors attached to that group. The group contains azure VM's but are shut down when they are not in use. Therefore we want to exclude this pro...
Tue, 10 Jun, 2025 at 4:05 PM
How to use the Sensor Factory from sensors that have status fields with lookup?
I am implementing the monitoring of an electric generator using sensors that read a MODBUS logic controller through a gateway. I have been able to count on sensors that indicate generator states, (1, 2, 3 ... n) and I associated them with l...
Tue, 10 Jun, 2025 at 4:05 PM
Validation at Rename a Device?
Hi, i want to rename a device - so far - so simple. But if i save the new name, i get the the following Error: "The validation of your entries was not successful: The selected dependency is invalid. Please select a sensor. , T...
Tue, 10 Jun, 2025 at 4:05 PM
syslog for network device
Can I use PRTG acting as an syslog server to collect system messages generated from networking devices. Article Comments Yes, you can use our Syslog Receiver Sensor for this. these articles may be also of interest for you: - ...
Tue, 10 Jun, 2025 at 4:05 PM
105 % Delay (Interval Delay non-WMI&SNMP) is above the error limit of 100 % Delay. Sensors of this p
Hi, now i got this problems..could PRTG team help me. 105 % Delay (Interval Delay non-WMI&SNMP) is above the error limit of 100 % Delay. Sensors of this probe can not be scanned in their specified intervals. Try longer intervals or di...
Tue, 10 Jun, 2025 at 4:05 PM
Feature Request: HPE Synergy Sensors
As we switch our HPE Blade Systems to HPE Synergy we would need Sensors to monitor HPE Synergy Frames (via API or SNMP) Article Comments Hi Andreas, Please check if the vendor of your device offers any MIB files that you can...
Tue, 10 Jun, 2025 at 4:05 PM
[OPEN] Please add some options to view and control sync performance to the other cluster members
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to easily view the current status of sy...
Tue, 10 Jun, 2025 at 4:05 PM
PRTG Probe Looking Up Malicious Sites
We've been getting frequent occurrences of PRTG Probe.exe sending out DNS lookups for sites Cisco Umbrella flags as malicious. For example it's looked up mail.kb8zgl.net and hourmediagroup.com within the past 24 hours. Both of these...
Tue, 10 Jun, 2025 at 4:05 PM
PRTG is generating traffic beside SNMP
Please advise why PRTG is generating SMB, SAMBA and other traffic beside ICMP as I only set ping to WAN ip Article Comments Hi there, This traffic is generated by the following PRTG functions: - Auto-Discovery (https://www.p...
Tue, 10 Jun, 2025 at 4:05 PM
remote share monitor
I need the ability to monitor if a share is accessible on a remote server not from the server that has the share Article Comments Hi Scott, Unfortunately, it is not possible to monitor whether a share is accessible on a remote...
Tue, 10 Jun, 2025 at 4:05 PM
Roadmap for adding a move to group API
Is there any plans on expanding the API so that I can via the API move devices/sensors to groups? The Multiselect, while it works, does not work consistently. After moving about 3 to 4 groups of multiselected items, will appear to work bu...
Tue, 10 Jun, 2025 at 4:05 PM
Acknowledge Down message visible in Map
I'm currently creating a map with multiple device trees using the "Name and status (sizeable, status-related background)" objects. However, I would like to have visible for each device tree, the message for the acknowledged ...
Tue, 10 Jun, 2025 at 4:05 PM
How can I create a map with all server Ping Status
Hi All, I am John newbie network admin, Can someone guide me how to create a custom map with all server Ping Status? Current situation I have 29 server, I need to create a map that can list all server with Ping status. Thank You John ...
Tue, 10 Jun, 2025 at 4:05 PM
Library defined notification triggers
Hi, If i have library defined notification triggers for a particualr sensor type do i need to change any of the settings on the Notificaion Triggers of that sensor? So i have created a library defined trigger for PING for a whole wad of...
Tue, 10 Jun, 2025 at 4:05 PM
Complete list for Sensor Status codes
Where can I find the full list of codes for the atribute "statusid"? I need this to understand the API response of a specific sensor. Thanks for your help. Article Comments Hello, You can find all API calls and ...
Tue, 10 Jun, 2025 at 4:05 PM
Grafana Dashboard
Hello, I've been using PRTG for a little while and really like it. I've also used Grafana dashboards before and I'm excited to see you can add PRTG as a datasource, which I have done, but I can't seem to pull any metrics ...
Tue, 10 Jun, 2025 at 4:05 PM
How to setup 2 pie charts for 2 ISPs in the same router.
I got a router multihomed with 2 ISPs. Netflow-v5 is enabled on the router and ISPs' interface. I'm able to create the add-on the additional PIE chart for Source AS. However it's kinda of 2 in 1 chart. How do I view the source...
Tue, 10 Jun, 2025 at 4:05 PM
Script returning a string value
I am writing a script which will return the last sync code and the last successful sync date so that I can monitor my SCCM's server ability to keep itself up to date with Microsoft's update catalog. Import-Module (Join-Path $(Spli...
Tue, 10 Jun, 2025 at 4:05 PM
Auditing alerting thresholds, notifications and limits via API
Hi guys, i was wondering if you had any pointers on how to collect the alerting/notification settings for every sensor on our prtg server so we can audit them and make sure they are standardised. Im looking for Limits Enabled - y/n ...
Tue, 10 Jun, 2025 at 4:05 PM
How to Exclude an IP from Auto-Discovery
I have a group setup with the Sensor Management set to "Automatic device identification (standard, recommended)". How can I exclude a few IP addresses from this auto-discovery? Thank you, Joe Article Comments The o...
Tue, 10 Jun, 2025 at 4:05 PM
Netflow exclusions - how to target a source and destination flow
After looking at the examples here: https://www.paessler.com/manuals/prtg/xflow_packet_sniffer_filter_rules I can't work out how to exclude traffic which is from 192.168.0.0/16 to 172.16.0.0/12 and vice versa. Can someone post an exampl...
Tue, 10 Jun, 2025 at 4:05 PM
Setting channel limits for multiple sensors
I've create a new SNMP Library for our FX2 chassis using the MiB provided by Dell using the MiB importer. The sensors are all reporting the correct values (a number value representing the different states i.e 4 for Critical). However ...
Tue, 10 Jun, 2025 at 4:05 PM
Get full device tree
Using the API How can I get the full device tree (like sensortree) to XML or CSV file? Article Comments Hi there, Yes, this is possible. To do this, use the following API-Call: /api/table.csv?content=devices&columns=ob...
Tue, 10 Jun, 2025 at 4:05 PM
Trying to change IP address of a device
I'm trying to change the IP address in PRTG on one of our devices, and it will not allow me to. I get an error that I've not seen before. At the top of the error box in bold it says: ERROR (UNKNOWN RESPONSE CODE) The validati...
Tue, 10 Jun, 2025 at 4:05 PM
monitor free disk space in a mapped network location
Hi, Is there a sensor to monitor available space on a mapped network drive? thx Article Comments Hi, You can create the Share Disk Free sensor, to monitor the available space on a mapped network drive. You can find more i...
Tue, 10 Jun, 2025 at 4:05 PM
How do I create new states for PRTG sensor?
I want to integrate a storm detector in PRTG, the storm detector have 4 states (Level 0, Level 1, Level 2 and Level 3), I want that the sensor change to specific color with each state. How could do that? Article Comments Hey Rod...
Tue, 10 Jun, 2025 at 4:05 PM
Show name + host in Device tree
How can I configure PRTG to show name + Host in the Device tree ? That will help a lot to solve issues on devices. Thanks in advance for all your help Article Comments Hello Hugo, Out of the box this is currently not pos...
Tue, 10 Jun, 2025 at 4:05 PM
Does PRTG support Kubernetes Monitoring?
I want to Monitor my new Application which is running in Kubernetes. This is really important since it would help me to keep my services running. Article Comments Hi, is it possible to integrate PRTG with Kubernetes ? Oct, 20...
Tue, 10 Jun, 2025 at 4:05 PM
monitoring AS no. and prefixes in BGP
is it possible to monitor AS numbers and prefixes in both modes for bgp in prtg? Article Comments Hi, We currently provide no native sensor which is able to monitor BPG. Maybe the solution, which you can find here could help y...
Tue, 10 Jun, 2025 at 4:05 PM
Automated adding group and devices using API (Getting group ID)
Hi all, Is it possible to retrieve "group id" only from JSON right after I used POST API to duplicate and add group into PRTG? As I would like to add sub group into the group and after that add device by GET API. Article...
Tue, 10 Jun, 2025 at 4:05 PM
How do I get parent groups parent group in PRTG API?
So I have quite the hierarchy of groups containing over 2500 sensors in total. Through the API I have managed to get info regarding each of these sensors but the only thing I'm missing is that I'd like to know the name of a sensors ...
Tue, 10 Jun, 2025 at 4:05 PM
Extract a report of all sensors I have on my prtg
how can i extract a report of all sensors i have in prtg? Article Comments Hi there, Yes, this is possible. To do this, use the following API-Call: /api/table.csv?content=sensors&columns=objid,probe,group,device,name,typ...
Tue, 10 Jun, 2025 at 4:04 PM
Monitor Shadow Copies age
Hello, guys! Is it possible to monitor the age of volume shadow copies in a windows server? Article Comments The following script should get what you want - Get-ShadowCopyStats.ps1 Note that you have to use it in conjunction...
Tue, 10 Jun, 2025 at 4:04 PM
How can I find ip address ?
Hi, I wanna find an ip address for a device added by auto-discovery. I tried to find this address from every available tab but without success. I have 2 sensors on this device PING and HTTP added by auto-discovery. Can you help me with t...
Tue, 10 Jun, 2025 at 4:04 PM
Custom Sensor not showing a value
Same sensor from before (https://helpdesk.paessler.com/en/support/solutions/articles/86773-script-returning-a-string-value) but I'm having trouble getting my time elapsed sensor to actually display the value I'm passing to it. $mo...
Tue, 10 Jun, 2025 at 4:04 PM
implement prtg alert with ticketing system(spiceworks)
Hey, i want PRTG to be able to generate tickets for critical(down) alerts with my ticketing system, for example link PRTG with my ticketing system so that when there is a critical issue a ticket gets created on spiceworks and assign...
Tue, 10 Jun, 2025 at 4:04 PM
text file monitoring sql
Hello, I am trying to figure out a way to monitor a folder that a batch process drops text files into. In the name of the text file is a number after the first three letters and I then want a way to query a sql table to check if it got ente...
Tue, 10 Jun, 2025 at 4:04 PM
PRTG Engine ID
I am trying to set up snmpv3 on a Cisco switch to send to PRTG, but need the Engine ID for PRTG to enter as remote Engine ID on switch. How do I find this? Article Comments Hi there, we haven't implemented the concept of...
Tue, 10 Jun, 2025 at 4:04 PM
Panasonic PBX monitoring
Do you plan to add support for monitoring Panasonic IP-PBX? Need to monitor the external lines load. Article Comments Hello, thank you very much for your KB-Post. I'm afraid so far, there are no plans for PBX-Sensors. Plea...
Tue, 10 Jun, 2025 at 4:04 PM
Groups within a device?
I'd like to be able to create a group within a device to so that I can hold a certain subset of sensors apart from the others, but still attach them to the same device as the others. This does not appear possible, though I do not mind ...
Tue, 10 Jun, 2025 at 4:04 PM
Custom SSH Sensor for AIX
We are attempting to do a custom SSH script to an UNIX/AIX OS. However we are having issues getting the system to return a value PRTG can use for up and down. here is the bat file PRTG calls to start the sensor: plink.exe -batch -ssh root...
Tue, 10 Jun, 2025 at 4:04 PM
Can I restrict the client IPs that can access the administration webpage to a specific ip or subnet?
Thank you for making a great product. ^^ We can manage PRTG through a web page. Can I restrict the client IPs that can access the administration webpage to a specific ip or subnet? Article Comments Hi, PRTG uses a propriet...
Tue, 10 Jun, 2025 at 4:04 PM
Map refresh suddenly failed after update to 19.2.51
Dear All, while this is not technically a question, I figured it might perhaps be of interest to someone as a feedback, not at last the devs. Post update to 19.2.51, display of our public maps (usually in rotation on raspi kiosks) kept...
Tue, 10 Jun, 2025 at 4:04 PM
Add chromium engine to support TLS 1.2/1.3 for Full Web Page sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! User Story As a PRTG User, I want to have the new features of Chromium Browser Engine support. A lot of sites that we monitor only allow TLS 1.2/1.3. Chromium...
Tue, 10 Jun, 2025 at 4:04 PM
Bug in eventlog sensors
Hi Paessler. I've discovered that we can't type in a list of ID's in the Match Values(Event ID) list under the Filter Event Log Entries section in both the WMI and Windows API version of the Event log sensor. When typing the...
Tue, 10 Jun, 2025 at 4:04 PM
How can we configure the Business Sensor for total application infra?
Hello, We are monitoring a business application, these applications are running on multiple servers in the infrastructure. A business process sensor is used to verify the overall status. But... the traffic light state of the business proc...
Tue, 10 Jun, 2025 at 4:04 PM
Down Ping Sensors only in Maps Dashboard
How do I need to show only Down Sensors based on ping in Maps Dashboard? I can add a widget but comes up many types of down sensors such as SSL connection, etc. If using HTML code, what code should I change? Thanks. Article Comm...
Tue, 10 Jun, 2025 at 4:04 PM
Some tree items in Maps can not be expanded
Some items in the Tree view in Maps are collapsed and I can't figure out how to expand them. Example in this image: https://thegowschool-my.sharepoint.com/:i:/g/personal/jpoblocki_gow_org/EbNvjCtwHuVOuopOj5McI-MBNoVWstu2TQIln_QURiuUHg?e...
Tue, 10 Jun, 2025 at 4:04 PM
Ordnerüberwachung
Hallo, ich möchte mittels des Ordner Sensors, einen Freigabeshare überwachen. Das klappt soweit auch sehr gut. Nur das Problem ist, das sich in diesem Ordner nicht dauerhaft Dateien befinden. Der Sensor soll nur auf Rot schwenken, wenn ei...
Tue, 10 Jun, 2025 at 4:04 PM
Add Notification triggers based on additinal channels
I would like to add notification triggers on snmptraffic (interface) sensors based on additional channels not only the traffic. We can add additional channels to sensors but there is no way to receive notifications if errors or discards o...
Tue, 10 Jun, 2025 at 4:04 PM
Simulate LDAPS Bind via load balanced vips
Hi, wondering if anyone attempted this yet, looking to simulate and LDAPS bind via powershell to a set of LDAP vips? any help would be much appreciated. Article Comments Hi, To get a better view on your inquiry. I would like...
Tue, 10 Jun, 2025 at 4:04 PM
IPMI System Health BETA Sensor not working?
Hi Support, we have here some new intel servers. We configured the BMC (version 1.74.ee93402a) and can access it with a web browser and see all sensors for the hardware. Now i would like to see these sensors in PRTG with the IPMI sensor...
Tue, 10 Jun, 2025 at 4:04 PM
how can i setup an Oid with multiple snmp output value?
Hello, I want to monitor a 8 channel camera recording system. When one camera input has no video i get a number via snmp. When another i get a different number. when 2 or 3 or 4 different camera's don't work i get all different ...
Tue, 10 Jun, 2025 at 4:04 PM
cisco switch autodiscover port connected
I trying to figure out how through autodiscover and device template can be added ports of cisco switch that are on connected state only and furthermore with a scheduled autodiscover to add ports are connected as well. Could you please help ...
Tue, 10 Jun, 2025 at 4:04 PM
Down status is not error
Hello, We use PRTG to monitor Network health, and for monitor used computers. When a system device goes down, that is obviously error. So show on reports, and on graph too. But when a worker turn off his device at the end of working hou...
Tue, 10 Jun, 2025 at 4:04 PM
Powershell script - check reboot status - not sure why this doesn't work
Here's a bit of some background. I'm trying to determine the reboot status of a windows server. I'm using the following script: https://gallery.technet.microsoft.com/scriptcenter/Get-PendingReboot-Query-bdb79542 I've i...
Tue, 10 Jun, 2025 at 4:04 PM
Option to alert about new version via email
Currently it is only possible to get a notification about a new release of PRTG if you login as the admin and view the tickets, which is not very flexible if you use individual logins. It would be nice if it was possible to receive an ema...
Tue, 10 Jun, 2025 at 4:04 PM
Grafana to PRTG
I have grafana and prtg monitoring our live traffic. is there any plugin to configure grafana to prtg. so that i can alarm it in prtg Article Comments Hi, The plugin was a 3rd party project, not linked to us. Unfortunately, th...
Tue, 10 Jun, 2025 at 4:04 PM
Use Syslog Sensor to detect an Hack
Hi We are locking for an Monitoring System wich is abel to send us messages, when we are attackt by an Hacker or something like that. NOw we are trying to do this with the Syslog of our Firewall. Now with PRTG we are able to Monitor thi...
Tue, 10 Jun, 2025 at 4:04 PM
Any sensor can monitor web site defacement?
Any sensor can monitor web site defacement? Is the "Content Changes" in HTTP advanced sensor could detect it? Article Comments Hi, The Content Changes of the HTTP Advanced Sensor will activate the so called Change Tr...
Tue, 10 Jun, 2025 at 4:04 PM