kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How to graph pppoe sessions for particular VLAN ID/Interface in a Cisco Router?
Hello. I'm trying to monitor pppoe active user sessions in a Cisco router with MIBs. So far, I managed to graph in PRTG all active sessions (oid value: 1.3.6.1.4.1.9.9.194.1.1.1.0) but can't find how to monitor sessions for partic...
Tue, 10 Jun, 2025 at 3:41 PM
How to get channels limits with API
Hello, I'm trying to extract for a specific sensor all channels with their data I'm using the following call /api/table.json?content=channels&columns=name,lastvalue,minimum,maximum&id=8202 where 8202 is the sensor'...
Tue, 10 Jun, 2025 at 3:41 PM
Export entire Remote Probe data
Hi. Our company works with temporary network installations, and the way we use PRTG is we set a remote probe on a temporary network, and use it to monitor the network from our core server. Once the network is taken down, we don't really...
Tue, 10 Jun, 2025 at 3:41 PM
Layered Dependancies
We currently have ping as the master sensor for all devices, but would like to implement a structure so if a router is offline, all devices underneath are also paused (switches, APs, servers). We have tried setting the dependancy for dev...
Tue, 10 Jun, 2025 at 3:41 PM
Jenkins Job sensor
User Story As a PRTG User, I want to see the status of latest result of a Jenkins Job. Details of User Story Our Jenkins instances carry out certain critical Jobs. With PRTG I would like to see the status and get alerts when some of t...
Tue, 10 Jun, 2025 at 3:41 PM
SNMP Sensor: Displayed values not always accurate
Hi - I have an SNMP sensor that displays values that are sometimes different than the actual values. However, the actual value is correctly displayed on the associated graph. Sometimes the displayed value is correct, other times it is inc...
Tue, 10 Jun, 2025 at 3:41 PM
Any example of code using restapi / link to online restapi url
Hello, i need to interface via restapi to the PRSTG. Im pretty new 0 knowledge of the tool but what i need is simply to connect to the tool via restapi ( i will be using python) to import in an external tool the inventory of netdevic...
Tue, 10 Jun, 2025 at 3:41 PM
How many remote probes with a signle license
Hi, I'd like to know how many remote probes I can deploy with a single PRTG license? Regards, Article Comments Hi there, we have no hard coded limit for remote probes, only for Core Servers. However, we recommend only...
Tue, 10 Jun, 2025 at 3:41 PM
Automatic hourly reporting
automatic report sent every hour, how can i get prtg to send me reports within a certain time example every day starting at 9:00 am ending at 6:00 pm every hour does it generate and send? send one at 10 am another 11 am another 12 am until ...
Tue, 10 Jun, 2025 at 3:41 PM
Can't import Axis MIB
I'm trying to import the Axis MIB files. When I import the AXIS-ROOT-MIB it seems to import ok, then I import the AXIS-VIDEO-MIB and it fails because it refers to the AXIS-ROOT-MIB and can't see it. How do I import the AXIS-ROOT-MIB...
Tue, 10 Jun, 2025 at 3:41 PM
HTTP Push Sensor displays float values as whole numbers
Hi - I'm using the HTTP push sensor to display the voltage of a solar battery. The sensor receives a float value with 3 digits of precision (i.e., 12.321 volts). That float value is correctly displayed on the graphs as 12.321, but ...
Tue, 10 Jun, 2025 at 3:41 PM
Can I get the total bandwidth(Total throughput) of a switch in PRTG graph?
Hi, I need to monitor the total throughput of cisco 9300 switch and its graph to put on the dashboard, is this possible? If so how? Article Comments Hi there, I recommend to use a SNMP Traffic Sensor. The SNMP Traffic sensor...
Tue, 10 Jun, 2025 at 3:41 PM
Can PRTG run an Annual report but run only on Mondays?
Hi PRTG, Is it possible on PRTG to run an annual report for a specific sensor but it would only run during Monday only? My desired output is an annual report (1/1/2020 to 12/31/2020) then the report will be every mondays of the year cove...
Tue, 10 Jun, 2025 at 3:41 PM
BGP Prefix Threshold Notification for a Community
Hi there Is this ability exist in PRTG that notify when the specific number of prefix send from a BGP neighbor to a community? Thanks a lot Article Comments Hello Hossein, It depends on the device which you use. Most devices...
Tue, 10 Jun, 2025 at 3:41 PM
PRTG Maps. Filtered list of Errored Sensors?
Hello Paessler, I would like to know if it is possible when creating a PRTG map to include not only the list that shows the sensors in error state, but also to filter these sensors by tag. Basically, I would like to know my PRTG map to ...
Tue, 10 Jun, 2025 at 3:41 PM
NetApp Ontap Sensors - Auto-Discovery
Hi, I am monitoring a NetApp Ontap v9.5 and v9.6 using the built in SOAP sensors. However, when I try to create a device template to use for autodiscover, it doesn't add any of the sensors in. It would be really useful if we could au...
Tue, 10 Jun, 2025 at 3:41 PM
Warning Status Sensor Factory
Hi there, I have a sensor factory I have implemented. I am looking to have three statuses. Basically Up, Down and Warning In this particular example the servers are grouped as follows: App/DB Server - Ping (18406), App Server Servic...
Tue, 10 Jun, 2025 at 3:41 PM
Monitor Microsoft Teams status/services?
It's possible to monitor Teams services status? Like go-to meeting or zoom? Article Comments Hi there, we have no native Sensor which is able to monitor MS Teams. However, we have Common SaaS Sensor which monitors servic...
Tue, 10 Jun, 2025 at 3:40 PM
Integrate Zoom for notifications
User Story As a PRTG User, I want to be able to receive notifications through Zoom chat when sensor states go into a down state. Details of User Story When a sensor state moves to a down state, i would like to receive notification thr...
Tue, 10 Jun, 2025 at 3:40 PM
Sensor only start after another
Hello, This is what I want to achieve, and hopefully I can explain it clearly: I have a robocopy script to make a back up of a local folder to a cloud service every night at mid-night. The robocopy log file will be saved in C:\Robolog\...
Tue, 10 Jun, 2025 at 3:40 PM
Improve Docker-Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want that the docker sensor automatically de...
Tue, 10 Jun, 2025 at 3:40 PM
Script Sensor Output differences (Powershell / PRTG)
We are currently having a problem with a script sensor that leverages the citrix broker plugins to check if a machien is in maintenance mode, When testing the script on the PRTG server directly the output is showing correctly however the va...
Tue, 10 Jun, 2025 at 3:40 PM
VMware Datastore (SOAP): The remote server returned an error: (403) Forbidden.
We have a customer with a PRTG probe installed, communicating with our PRTG server. The probe is working fine, but since a couple of days we get the error VMware Datastore (SOAP): The remote server returned an error: (403) while trying to o...
Tue, 10 Jun, 2025 at 3:40 PM
SSH Script Linux - API
We are currently testing using PRTG for network and server monitoring. We run Windows Servers and Ubuntu servers. I am a Windows tech, but need to get PRTG monitoring our Ubuntu Linux servers. I have the basic out of box probes runnin...
Tue, 10 Jun, 2025 at 3:40 PM
Login Monitor for Website using LDAP
Has anyone been able to create a monitor that steps through the enter username and password process, thus verifying LDA is functioning properly? For example, a website is available - so just availability is not enough - then the monitor w...
Tue, 10 Jun, 2025 at 3:40 PM
HTTP Transaction Sensor - How to POST radio button value?
Good morning all, I've set up aN HTTP Transaction sensor to monitor one of our webforms. The form itself requires lots of mandatory fields to be completed, that are free-text, which I've manage to do quite happily and validated i...
Tue, 10 Jun, 2025 at 3:40 PM
PRTG stencil
Hi, Is there any PRTG stencil I can use in MS Visio? Thanks Article Comments Hi, Currently we don't offer a stencil which you can use in MS Visio. Kind regards, Marijan Horsky, Team Tech Support Apr, 2020 - Per...
Tue, 10 Jun, 2025 at 3:40 PM
Sensor for monitoring Print Spooler on Windows Server
I'd like to monitor the print spooler service on three of my Windows Servers (2003 and 2008R2). Ideally, I'd like them to warn me with an email. Article Comments Hi, please have a look at the "Windows Print Queue ...
Tue, 10 Jun, 2025 at 3:40 PM
WISI TANGRAM - DESCRAMBLING SENSOR
Dear Support, I have installed the WIS-GTDESCRAMBLE-MIB.oidlib file in the PRTG root folder to obtain descrambling status of the Module GT42 for its CAM cards. However, I could notice getting response time (like some sort of ping) instead...
Tue, 10 Jun, 2025 at 3:40 PM
LDAPs auf Remote Probe überprüfen
Hallo zusammen Ich würde gerne mit dem LDAP Sensor unsere LDAPs Verbindung überprüfen. Auf unserem AD Server läuft eine Remote Probe, auf der ich schon einen LDAP Sensor ohne SSL Verbindung konfiguriert habe, welcher auch soweit funktioni...
Tue, 10 Jun, 2025 at 3:40 PM
IPMI Monitor of iLO3 HP Server
Good afternoon, I'm working on getting PRTG monitoring an HP dl360 Gen7 with iLO3. I have the impi connection working, I can use the ipmiutil from the command prompt, and that functions. What I can't seem to figure out is how to...
Tue, 10 Jun, 2025 at 3:40 PM
More about WMI
Hi, At the initial discovery scan , which protocol is used for windows systems at first? WMI or SNMP or both? i've noticed than even the probe have domain admin credentials, only ping and rdp sensors are added at first. Articl...
Tue, 10 Jun, 2025 at 3:40 PM
Unpause sensor via factory-sensor
Hello, I wanted to ask if the following implementation is possible: I got two SQL DBs on two different servers. If DB1 goes down then DB2 goes up. There are two sensors, that show that DB1 is up and DB2 is down. What I'd like to d...
Tue, 10 Jun, 2025 at 3:40 PM
Help building API call
Hi. I have a custom python sensor, that returns 5 channels and their status (int values). The sensor works fine on PRTG, but i want to be able to see it via API. A simple csv, or html table works. I just need to see Channel,Value Channel, ...
Tue, 10 Jun, 2025 at 3:40 PM
slack notification
Is there a step by step guide on how to create notifications on slack with prtg? thanks. Article Comments Hi there, Please take a look at the following guide. Please let me know if this worked fine. Kind regards, ...
Tue, 10 Jun, 2025 at 3:40 PM
Placeholder for Notifications
Hello PRTG community, I want to hand over the windows credentials from PRTG to a vbs script using a notification. Perhaps I overlook it but I dont find it yet. The Placeholder %windowsuser -password, -domain seems only working for custom ...
Tue, 10 Jun, 2025 at 3:40 PM
Auto Discovery Problems
Good Afternoon I was hopping for some help please regarding the Auto discovery on PRTG, we have a number of servers we need sensors installed on. We have have found if you add them one by one the sensors will work, however on creating...
Tue, 10 Jun, 2025 at 3:40 PM
Change primary channel on multiple sensors at once
Example. - The Netapp sensor adds Snapshot free space as the primary channel rather than something sensible like "Free space %" I know about multi edit but changing the primary channel is not something which can be done in multi e...
Tue, 10 Jun, 2025 at 3:40 PM
How can I monitor the number USB storage devices connected to a Windows PC?
Is there a sensor that returns the number of connected USB storage devices? Article Comments Yes, there is a USBDevices custom sensor available on PRTG Tools Family: "USBDevices" Custom Sensor Summary This sensor...
Tue, 10 Jun, 2025 at 3:40 PM
Monitoring URL hosted on FTP server
Can an HTTP sensor be setup to monitor URL of an file hosted on an FTP server ? If not, could you please suggest alternatives. Article Comments Hello, The HTTP Sensor is meant to monitor if a website is reachable or not. What...
Tue, 10 Jun, 2025 at 3:40 PM
AWS Cape Town Region in Cloudwatch Sensors
It seems that I can not see EC2 instances in the new Cape Town AWS region (af-south-1) when setting up an Amazon CloudWatch EC2 Sensor. Is there an ETA for this one? I'm currently using PRTG Network Monitor 20.2.58.1629 x64 Thank yo...
Tue, 10 Jun, 2025 at 3:40 PM
SNMP v3 Placeholder
Hallo, gibt es im PRTG für SNMPv3 Placeholder? Ich konnte in den Dokus keine finden. Benötigen würde ich diese um aus einem Device Template diese Parameter an ein Powershell Script weiterzureichen. Grüße Markus Article Comments ...
Tue, 10 Jun, 2025 at 3:40 PM
Monitor and alerts temperatures
Hi, Is there a step by step guide on how to monitor temperatures on a linux machine? Article Comments Hello there, Thank you for your post. Unfortunately, we do not have a guide for how to monitor temperatures on Linux. Yo...
Tue, 10 Jun, 2025 at 3:40 PM
Monitor and alerts temperatures
Hi, Is there a step by step guide on how to monitor temperatures on a linux machine? Article Comments Hello, Since there are many ways to monitor temperatures on a device, there is no simple answer to your request. You can mon...
Tue, 10 Jun, 2025 at 3:40 PM
i need more sensor
In this moment my business have 2500 sensors, if i needmore sensors how is the process for add more license Article Comments Hi Veronica, Please drop our Sales colleagues a mail via sales@paessler.com. They'll assist you ...
Tue, 10 Jun, 2025 at 3:40 PM
RDS Licsensing
Has anyone trie to monitor the available licenses on an RDS Licensing server or have recommendations on how to achieve that? Thanks Article Comments Hello, You can start with this here, Get-RDSLicenseConfiguration cmdlet for...
Tue, 10 Jun, 2025 at 3:40 PM
dinamically refreshable Magic Map
Good afternoon, i have the following problem: At the moment we have in our office a TV, attached to the wall. On this TV a Magic Map is running. The Idea behind this is, that we can see an error ocurring when a panel turns red. But with...
Tue, 10 Jun, 2025 at 3:40 PM
How to monitor an HPE RAID controller and RAID Units
I don not find a sensor to monitor an HPE RAID controller. Neither via ILO nor via VMWare ESXi, nor via Windows VMI, nor via SNMP or SSH Article Comments What specific server model and RAID controller are we talking about here? ...
Tue, 10 Jun, 2025 at 3:40 PM
Brocade SAN Switch cannot show Port name on the sensor
We try to set the custom OID(1.3.6.1.4.1.1588.2.1.1.1.6.2.1.36) on the port name template, but cannot show the Port name,please advise. Article Comments Dear kennywong716, which sensor type to do use? Is it the SNMP Custom Tab...
Tue, 10 Jun, 2025 at 3:40 PM
E-Mail Sensor (monitor the Amount of send E-Mails over a specific time)
Gibt es eine Möglichkeit die Anzahl der gesendeten E-Mail über einen gewissen Zeitraum zu überwachen? Der Hintergrund ist folgender: Wenn ein E-Mail Account eines Benutzers gehackt werden sollte und der Angreifer darüber 1000 E-Mails in ein...
Tue, 10 Jun, 2025 at 3:40 PM
Web server requests
Hello. I have a PRTG Group with auto-discovery turned off. On that group there are web servers with only PING, CPU, DISK & RAM sensors. On their access logs I see that PRTG still send http requests: "GET / HTTP/1.0" 200 3568...
Tue, 10 Jun, 2025 at 3:40 PM
PRTG local probe sensors are going to unknown state and coming up automatically
Prtg local probe sensors are going to unknown state and coming up automatically. Upgraded to latest version. Issue still persists. This issue is only on Prod environment. We don't see this issue on Test and acceptance environment. Serve...
Tue, 10 Jun, 2025 at 3:40 PM
[DENIED] Native Grafana Plugin
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a native Grafana plugin, as the...
Tue, 10 Jun, 2025 at 3:40 PM
Missing knowledge about HTTP/REST Value
Good morning! I am investigating whether PRTG monitoring can be used within our company. I have set up a test environment and can monitor hardware. In addition to hardware monitoring, I would like to show specific sensor data on the dashb...
Tue, 10 Jun, 2025 at 3:40 PM
Multiple Sensors for Single Switch Port
I am doing auto-discovery on a Cisco small office switch (SG300) and PRTG (20.1.57.1745+) returns with multiple SNMP sensors for each switch port. Each port ends up with 3 sensors. The traffic looks identical and all 3 sensors report the...
Tue, 10 Jun, 2025 at 3:40 PM
I am able to a custom scripted sensor that automatically generates a fi
I am able to a custom scripted sensor that automatically generates a file every 17 seconds with sensor data on partition d: I want it to generate a .txt with the data from that sensor locally and remotely Article Comments Hi, ...
Tue, 10 Jun, 2025 at 3:40 PM
Sensors gets status down when option ignore is sett
So we just updated to the lastet version and noticed all kinds of sensors showing status down. I do want ping to work, and it does but i dont need a larm for ethernet traffic. If the ping for a site is down, i dont need to be alarmed about ...
Tue, 10 Jun, 2025 at 3:40 PM
Monitoring Windows Virtual Desktop
Hi, I'm looking for a Windows Virtual Desktop Monitoring Solution. Is PRTG capable to monitor this enviroment. Is there a default Sensor available? Kind Regards. Article Comments Hi there, To monitor virtual systems ...
Tue, 10 Jun, 2025 at 3:39 PM
Multi-edit URL for a group of sensors
I have a group of sensors which need to have the 'HTTP specific URL' appended. The sensor name is already the URL monitoring... however we need the HTTP specific URL to view a specific page... How do I go about modifying on mass, fo...
Tue, 10 Jun, 2025 at 3:39 PM
prtg appears on port 8080?
Hi all, short time ago i installed PRTG 20.1.57.1745+ on a server. Now i check the server and PRTG web service seems to have moved itself somehow from port 80 to 8080 ..? Does this ring any bell to anyone? The administrator tool says...
Tue, 10 Jun, 2025 at 3:39 PM
Custom Lookups in Gerätevorlage verwenden
Hallo, folgende Frage bzw. Problem. Ich habe mir ein Devicetemplate für einen Kopierer angelegt. Für die Füllstände vom Toner wird hier für die Kanäle nach dem Anlegen die lookup-Datei prtg.standardlookups.snmpprinter.cartridgelevel verwen...
Tue, 10 Jun, 2025 at 3:39 PM
Is there any way to show 24h graphs that always begin at 00:00?
Basically, what I'd like to view are graphs that always begin at 00:00, making it easier to compare saved/exported graphs (as they all are starting at the same time of day), or graphs that always being at 00:00 to make it easier to obse...
Tue, 10 Jun, 2025 at 3:39 PM
SSHDiskFree Sensor does not report the correct value for one channel
I have a sshdiskfreesensor which suddenly does not report the correct value for the /var/log partition. If a create a new sensor of the same type I get the correct value. Is there a way to fix the sensor? Thanks Article Comments ...
Tue, 10 Jun, 2025 at 3:39 PM
More then 1 parameter for powershell when adding a sensor
"Hostnamehere","%windowsuser","%windowspassword" -> when adding the sensor i pass these in my script: ### param( [string]$ComputerName, [string]$username, [string]$password ) $SecPasswd...
Tue, 10 Jun, 2025 at 3:39 PM
Exporting CPU temp & Fan Speed from Windows 10 to PRTG?
I'm running PRTG on a Dell Optiplex 3070 to monitor various things on my home network. I'm also running a few other things on the machine and have noticed that it occassionally gets quite warm. I'd like PRTG to be able to l...
Tue, 10 Jun, 2025 at 3:39 PM
Packet Sniffer Sensor
i try to install packet sniffer sensor to my local probe but the network adapters are not available Article Comments Dear pantelip, in that case, please check what happens when you create the Windows Network Card sensor on the...
Tue, 10 Jun, 2025 at 3:39 PM
How many sensor could be run at one time?
Hello, I have 140 hosts and on each one, I have the same (cloned) mssql sensor. All sensors are set to run scan at UTC 19:30. But scan start only at first 100 sensors. Is there any limitaion, how many sensors could be run at the one time? T...
Tue, 10 Jun, 2025 at 3:39 PM
Android Push Notifications only show last notification
Hi, Wondering if this is a PRTG or Android limitation: On my Android phone I am only getting the latest push notification showing up, any previous notifications are not shown (like its overwriting it). Not helpful in the situation if I ge...
Tue, 10 Jun, 2025 at 3:39 PM
PrtgAPI Powershell set-objectproperty
Hi PRTG, I search for a command, who set in a bulk a scheduled maintenance window to a set of sensors. I tried: Get-probe -name "*probename*" | Get-Device -Name "*devicename*" | Get-Sensor -Tags xmlexesensor | se...
Tue, 10 Jun, 2025 at 3:39 PM
DHCP Status Monitoring
I am wondering if there is a way to monitoring 85+ DHCP Scopes on one DHCP Server. I am looking to monitoring all of our DHCP Scopes for Lease Availability we also have a second DHCP server that is in a failover configuration. I want to be ...
Tue, 10 Jun, 2025 at 3:39 PM
Is there a way for a custom sensor to generate a .txt?
I want to add a sensor with the custom script option but I would like to know Whether or not the file to be loaded for the sensor can generate a file from time to time on the server's desktop within that code? I want you to extract th...
Tue, 10 Jun, 2025 at 3:39 PM
Get Sensor History API
Is there a way to access who last edited a sensor? I am trying to GET the USER that last PAUSED or ACKNOWLEDGED a sensor. Article Comments Hello, You can find all available API calls in your web interface at "Setup > ...
Tue, 10 Jun, 2025 at 3:39 PM
Crone job
I have a script to use on linux. I want to use cron on a program and i want to monitor it on prtg. what can i do to see on prtg? let me explain more. I used a script on a program. I want that program to close and start again in every 24 ho...
Tue, 10 Jun, 2025 at 3:39 PM
How to monitor Cisco 4500 switch backplane usage
Dear support , how to monitor switch performance good or poor , base on statistics? Thanks Article Comments Hi, I would recommend to use the Cisco System Health Sensor to monitor your Cisco device. In addition I would recommen...
Tue, 10 Jun, 2025 at 3:39 PM
Displaying IP-Route
Good Morning, I want to display an IP-Route with specific Hops (Server, Switch, Router...) on the Magic Map. My concept is, that dots, whose color depends on their ping state, are connected via lines. These lines also also should change ...
Tue, 10 Jun, 2025 at 3:39 PM
Sensor for HPE Simplivity
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to Monitor HPE Simplivity System Deta...
Tue, 10 Jun, 2025 at 3:39 PM
APC SmartConnect Integration
Has anyone been able to get data out of APC's cloud connected UPS management solution SmartConnect? We have several UPS units that use this and while we can log into the SmartConnect interface and get status/details I'd like to get...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG restore procedure using backup
Hi, we have a PRTG server we need to take a corrective action on the server and we will not have a backup of the operating system and we also cannot remain with the server inoperative for a long time. We want to protect ourselves with t...
Tue, 10 Jun, 2025 at 3:39 PM
how can i restrict user account to view only one sensor not all my networks
i created SNMP sensor to some organisation as our customers then i create user for them and i want them just check their sensor that was i created. Article Comments Hi, You can restrict the view by changing the access rights o...
Tue, 10 Jun, 2025 at 3:39 PM
Monitor RPKI Validation
Hi, I use PRTG to monitor my BGP routers in AS. I have a Cisco ASR1100 without RPKI-ROUTER-MIB support. Is there an alternative way to check the validation of the routes? My RPKI Server is a debian based with RIPE RPKI Validator 3 ser...
Tue, 10 Jun, 2025 at 3:39 PM
deactivate refresh map?
Is it possible to deactivate the auto refresh of a map via the url? What I mean is, instead of setting the interval with "&interval=60" just turn it of with eg. "&refresh=off". Thanks for your advice :) ...
Tue, 10 Jun, 2025 at 3:39 PM
No Packet Loss Showing in Customized Ping
Hi there, I want monitor a device availability with this customization: Monitoring 1000 Ping request of 100 bytes packet size in 1 hour So, i need a single ping request sensor for every 3.6 seconds (4s) I created a single ping request s...
Tue, 10 Jun, 2025 at 3:39 PM
How to monitor concurrent connections in Firewall Checkpoint?
Normally when I want to check the concurrent connections in my firewall I use the command "fw tab -t connections -s" in the command line of my CheckPoint, however I don't have a history of them, either by day or by time of day...
Tue, 10 Jun, 2025 at 3:39 PM
Cisco Memory Sensors
On many of the newer Cisco switches, there is a concept of platform memory. This is memory on the device similar to RAM on a PC and not the memory that is contained within the processor. You can get the memory levels from the following co...
Tue, 10 Jun, 2025 at 3:39 PM
Regarding Saturation or Full bandwidth usage
Hello... I have some questions on : 1- How can I know I faced to saturation issue. 2- I have 70Mbps Download International Bandwidth. How can I know I am Used total traffic, because of many of users Asks for Slow down. 3- What mean t...
Tue, 10 Jun, 2025 at 3:39 PM
Twilio SMS integration?
We are working on expanding our notifications so that we can have a tiered notification system and we have decided to work with SMS notifications. We use Twilio for SMS notifications to our clients, and with that being a provider we already...
Tue, 10 Jun, 2025 at 3:39 PM
Number of CPU's on WMI sensor
Without deleting the sensor, is there a way to change the number of cores the cpu monitor sees. Our MSP changed the number of cores to 24 when we wanted it changed to 16. PRTG being as awesome as it is, saw the 24. Now the extra 8 procs ...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG does not update automatically, why?
Hi, PRTG has not accepted automatic updates for a while. We need to download the version and perform the installation manually. Is there any reason why this occurs? We have no problem running it manually, we just want to understand ...
Tue, 10 Jun, 2025 at 3:39 PM
Unable to get SMS alerts to send out via Bulk SMS
I've gone in to Notification Delivery and selected usa.bulksms.com in the predefined list and entered my account info below with username and password and account ID. I've then in the Notifications section clicked on my object and ...
Tue, 10 Jun, 2025 at 3:39 PM
Microsoft Teams is not summarizing notifications
Hi there, Long time reader, first-time poster. I can't quite get notification summaries working with Microsoft teams. Here's what the library notification trigger and template are set to: https://ibb.co/09pgCkS https://ibb.co/...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG Last down time and PRTG graph confusion
Dear Support In my prtg tool the last down time shows 2 and 1 hour days back. But in the same prtg graph at that time it was not showing any indication of down. and the traffic was smooth. Article Comments Hello, Please note...
Tue, 10 Jun, 2025 at 3:39 PM
Forwarding Netflow from PRTG to another collector
Can I forward Netflow traffic (replicate) to another Netflow collector? Article Comments Hello, Unfortunately, PRTG has no capability to forward flow data. Alternatively you could maybe configure the sending device to send fl...
Tue, 10 Jun, 2025 at 3:39 PM
Possible bug with library inheritance?
We are running 20.1.56.1547+ and have noticed an issue where sensor notifications are not always being inherited based on 4-star library settings. This has caused a serious problem in the past day to go unnoticed for an unacceptable amount ...
Tue, 10 Jun, 2025 at 3:39 PM
Pause Sensors automatic
Is there a way so that PRTG starts to pause automatic Sensors on a specific Time? Article Comments Hello MatzeK, thanks for your KB porting. Please find all relevant information regarding schedules under the links below: h...
Tue, 10 Jun, 2025 at 3:39 PM
sensor which won't show error if there is downtime
Hi I'm wondering if someone could help me with a type of sensor I need to create. I want to monitor some values on machine (like windows services). I created a ping sensor for the machine, and created a dependant sensors to this p...
Tue, 10 Jun, 2025 at 3:39 PM
Monitoring CPU Wait Time per Dispatch on Hyper-V
I'm interested in monitoring the wait time of our Hyper-V servers, but I don't see any sensor able to do this. Am I missing something, or is there really no sensor capable of doing this? Article Comments Hello, Thank ...
Tue, 10 Jun, 2025 at 3:39 PM
How to Setup ip public with the PRTG web interface?
Hello, I want to access the PRTG web interface via the internet in general. What configuration do I need to configure? Article Comments Hi there, you can make the PRTG web interface available to the outside like any other w...
Tue, 10 Jun, 2025 at 3:39 PM
Simulate Error On ALL SENSORS
Hi All, The Simulate Error function can only be applied on a single sensor could I use Library to group all sensors and set test trigger to simulate the error alerts? The purpose of this is to ensure the error alerts on ALL sensors would ...
Tue, 10 Jun, 2025 at 3:38 PM
Backup PRTG Recommendation
Hi, we know that PRTG has a proprietary database. The recommendation is that to guarantee an integral backup of the bank's data, the ideal is to turn off the service to copy the files to another place. So I thought... Our PRTG s...
Tue, 10 Jun, 2025 at 3:38 PM
TNS error(ORA-12541: TNS: No listener) in Oracle SQL v2 Sensor
we got ORA-12541 when run the sensor Article Comments Hi, Please follow the steps of this reply to raise the timeout of the meta scans. Start with a value of 20s and see if you can add the Oracle Tablespace sensors properly. ...
Tue, 10 Jun, 2025 at 3:38 PM