kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Extract a report of all sensors I have on my prtg
how can i extract a report of all sensors i have in prtg? Article Comments Hi there, Yes, this is possible. To do this, use the following API-Call: /api/table.csv?content=sensors&columns=objid,probe,group,device,name,typ...
Tue, 10 Jun, 2025 at 4:04 PM
Monitor Shadow Copies age
Hello, guys! Is it possible to monitor the age of volume shadow copies in a windows server? Article Comments The following script should get what you want - Get-ShadowCopyStats.ps1 Note that you have to use it in conjunction...
Tue, 10 Jun, 2025 at 4:04 PM
How can I find ip address ?
Hi, I wanna find an ip address for a device added by auto-discovery. I tried to find this address from every available tab but without success. I have 2 sensors on this device PING and HTTP added by auto-discovery. Can you help me with t...
Tue, 10 Jun, 2025 at 4:04 PM
Custom Sensor not showing a value
Same sensor from before (https://helpdesk.paessler.com/en/support/solutions/articles/86773-script-returning-a-string-value) but I'm having trouble getting my time elapsed sensor to actually display the value I'm passing to it. $mo...
Tue, 10 Jun, 2025 at 4:04 PM
implement prtg alert with ticketing system(spiceworks)
Hey, i want PRTG to be able to generate tickets for critical(down) alerts with my ticketing system, for example link PRTG with my ticketing system so that when there is a critical issue a ticket gets created on spiceworks and assign...
Tue, 10 Jun, 2025 at 4:04 PM
text file monitoring sql
Hello, I am trying to figure out a way to monitor a folder that a batch process drops text files into. In the name of the text file is a number after the first three letters and I then want a way to query a sql table to check if it got ente...
Tue, 10 Jun, 2025 at 4:04 PM
PRTG Engine ID
I am trying to set up snmpv3 on a Cisco switch to send to PRTG, but need the Engine ID for PRTG to enter as remote Engine ID on switch. How do I find this? Article Comments Hi there, we haven't implemented the concept of...
Tue, 10 Jun, 2025 at 4:04 PM
Panasonic PBX monitoring
Do you plan to add support for monitoring Panasonic IP-PBX? Need to monitor the external lines load. Article Comments Hello, thank you very much for your KB-Post. I'm afraid so far, there are no plans for PBX-Sensors. Plea...
Tue, 10 Jun, 2025 at 4:04 PM
Groups within a device?
I'd like to be able to create a group within a device to so that I can hold a certain subset of sensors apart from the others, but still attach them to the same device as the others. This does not appear possible, though I do not mind ...
Tue, 10 Jun, 2025 at 4:04 PM
Custom SSH Sensor for AIX
We are attempting to do a custom SSH script to an UNIX/AIX OS. However we are having issues getting the system to return a value PRTG can use for up and down. here is the bat file PRTG calls to start the sensor: plink.exe -batch -ssh root...
Tue, 10 Jun, 2025 at 4:04 PM
Can I restrict the client IPs that can access the administration webpage to a specific ip or subnet?
Thank you for making a great product. ^^ We can manage PRTG through a web page. Can I restrict the client IPs that can access the administration webpage to a specific ip or subnet? Article Comments Hi, PRTG uses a propriet...
Tue, 10 Jun, 2025 at 4:04 PM
Map refresh suddenly failed after update to 19.2.51
Dear All, while this is not technically a question, I figured it might perhaps be of interest to someone as a feedback, not at last the devs. Post update to 19.2.51, display of our public maps (usually in rotation on raspi kiosks) kept...
Tue, 10 Jun, 2025 at 4:04 PM
Add chromium engine to support TLS 1.2/1.3 for Full Web Page sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! User Story As a PRTG User, I want to have the new features of Chromium Browser Engine support. A lot of sites that we monitor only allow TLS 1.2/1.3. Chromium...
Tue, 10 Jun, 2025 at 4:04 PM
Bug in eventlog sensors
Hi Paessler. I've discovered that we can't type in a list of ID's in the Match Values(Event ID) list under the Filter Event Log Entries section in both the WMI and Windows API version of the Event log sensor. When typing the...
Tue, 10 Jun, 2025 at 4:04 PM
How can we configure the Business Sensor for total application infra?
Hello, We are monitoring a business application, these applications are running on multiple servers in the infrastructure. A business process sensor is used to verify the overall status. But... the traffic light state of the business proc...
Tue, 10 Jun, 2025 at 4:04 PM
Down Ping Sensors only in Maps Dashboard
How do I need to show only Down Sensors based on ping in Maps Dashboard? I can add a widget but comes up many types of down sensors such as SSL connection, etc. If using HTML code, what code should I change? Thanks. Article Comm...
Tue, 10 Jun, 2025 at 4:04 PM
Some tree items in Maps can not be expanded
Some items in the Tree view in Maps are collapsed and I can't figure out how to expand them. Example in this image: https://thegowschool-my.sharepoint.com/:i:/g/personal/jpoblocki_gow_org/EbNvjCtwHuVOuopOj5McI-MBNoVWstu2TQIln_QURiuUHg?e...
Tue, 10 Jun, 2025 at 4:04 PM
Ordnerüberwachung
Hallo, ich möchte mittels des Ordner Sensors, einen Freigabeshare überwachen. Das klappt soweit auch sehr gut. Nur das Problem ist, das sich in diesem Ordner nicht dauerhaft Dateien befinden. Der Sensor soll nur auf Rot schwenken, wenn ei...
Tue, 10 Jun, 2025 at 4:04 PM
Add Notification triggers based on additinal channels
I would like to add notification triggers on snmptraffic (interface) sensors based on additional channels not only the traffic. We can add additional channels to sensors but there is no way to receive notifications if errors or discards o...
Tue, 10 Jun, 2025 at 4:04 PM
Simulate LDAPS Bind via load balanced vips
Hi, wondering if anyone attempted this yet, looking to simulate and LDAPS bind via powershell to a set of LDAP vips? any help would be much appreciated. Article Comments Hi, To get a better view on your inquiry. I would like...
Tue, 10 Jun, 2025 at 4:04 PM
IPMI System Health BETA Sensor not working?
Hi Support, we have here some new intel servers. We configured the BMC (version 1.74.ee93402a) and can access it with a web browser and see all sensors for the hardware. Now i would like to see these sensors in PRTG with the IPMI sensor...
Tue, 10 Jun, 2025 at 4:04 PM
how can i setup an Oid with multiple snmp output value?
Hello, I want to monitor a 8 channel camera recording system. When one camera input has no video i get a number via snmp. When another i get a different number. when 2 or 3 or 4 different camera's don't work i get all different ...
Tue, 10 Jun, 2025 at 4:04 PM
cisco switch autodiscover port connected
I trying to figure out how through autodiscover and device template can be added ports of cisco switch that are on connected state only and furthermore with a scheduled autodiscover to add ports are connected as well. Could you please help ...
Tue, 10 Jun, 2025 at 4:04 PM
Down status is not error
Hello, We use PRTG to monitor Network health, and for monitor used computers. When a system device goes down, that is obviously error. So show on reports, and on graph too. But when a worker turn off his device at the end of working hou...
Tue, 10 Jun, 2025 at 4:04 PM
Powershell script - check reboot status - not sure why this doesn't work
Here's a bit of some background. I'm trying to determine the reboot status of a windows server. I'm using the following script: https://gallery.technet.microsoft.com/scriptcenter/Get-PendingReboot-Query-bdb79542 I've i...
Tue, 10 Jun, 2025 at 4:04 PM
Option to alert about new version via email
Currently it is only possible to get a notification about a new release of PRTG if you login as the admin and view the tickets, which is not very flexible if you use individual logins. It would be nice if it was possible to receive an ema...
Tue, 10 Jun, 2025 at 4:04 PM
Grafana to PRTG
I have grafana and prtg monitoring our live traffic. is there any plugin to configure grafana to prtg. so that i can alarm it in prtg Article Comments Hi, The plugin was a 3rd party project, not linked to us. Unfortunately, th...
Tue, 10 Jun, 2025 at 4:04 PM
Use Syslog Sensor to detect an Hack
Hi We are locking for an Monitoring System wich is abel to send us messages, when we are attackt by an Hacker or something like that. NOw we are trying to do this with the Syslog of our Firewall. Now with PRTG we are able to Monitor thi...
Tue, 10 Jun, 2025 at 4:04 PM
Any sensor can monitor web site defacement?
Any sensor can monitor web site defacement? Is the "Content Changes" in HTTP advanced sensor could detect it? Article Comments Hi, The Content Changes of the HTTP Advanced Sensor will activate the so called Change Tr...
Tue, 10 Jun, 2025 at 4:04 PM
Active Directory Replication Channels data source
I've successfully added the Active Directory Replication sensor to my domain controllers. Two of them are reporting Time of the last sync attempt and last sync success different than the others, results are 1 hr for both. I have repli...
Tue, 10 Jun, 2025 at 4:04 PM
DRAC6 IPMI not working with firmware 1.98
Since updating to the current Dell iDRAC firmware I cannot get the PRTG ipmi sensor to connect. My other tools that access IPMI on the servers are still working so I am guessing this is a compatibility issue with the utility used by prtg. I...
Tue, 10 Jun, 2025 at 4:04 PM
Powershell custom sensor wrong value
Hi, i hope someone can help me... I'm working for now 2 weeks on a sensor, that shows me how old a backup is. The result from the PowerShell script is: <prtg> <result> <channel>Bac...
Tue, 10 Jun, 2025 at 4:04 PM
Sensors for Nutanix release?
I just came home fra Nutanix .NEXT conference in Copenhagen. I talked with some people who are using PRTG. All was disappointed we didn't see Paessler at .NEXT since you claim in the roadmap your planning sensors for Nutanix Are you g...
Tue, 10 Jun, 2025 at 4:04 PM
Monitor network type (domain, private, public) ?
Hi, i would like to monitor the network type of our servers. All servers should have a "domain network" connection, but sometimes they start in "public" or "private" networks which leads to a couple of proble...
Tue, 10 Jun, 2025 at 4:04 PM
Sensor marked as down
I created a custom SNMP sensor. This OID only returns numerical values when the service associated with the OID is running. When the OID doesn't receive data from the poll, the sensor is marked as down. How do I just make this sensor ...
Tue, 10 Jun, 2025 at 4:04 PM
Manipulating SNMP credentials settings via API call
Hi, Is it possible to change SNMP credentials settings in a device sensor such as community name, user name, password, SNMP version, authentication, encryption, IP address and etc. using API call? Article Comments Hi there, ...
Tue, 10 Jun, 2025 at 4:04 PM
Converting JSON/XML string into alerting value!
Good morning all, I appreciate this has been asked many many times, but I am really struggling to work through the excellent answers to find what it is I need to do. Essentially, we have a number of Custom REST sensors we'd like to de...
Tue, 10 Jun, 2025 at 4:04 PM
Priorities in PRTG.
Hello! What for Priority is in PRTG? I know we can change Sensor sizes inside a device, but there is a dedicated object in Map Designer which call Sunburst (Sized by Sensors and Priority)? What more Priority can change? Is it influince so...
Tue, 10 Jun, 2025 at 4:04 PM
Advice monitoing lenovo hardware
Hello I'm trying to get our Lenovo servers (thinkSystem and SystemX) into PRTG so i can be aware of hardware problems, and i'm not really getting anywhere - so need advice. At present the servers feed into a XClarity IPMI manage...
Tue, 10 Jun, 2025 at 4:03 PM
Is it possible to query the reconnect times of all probes?
I need to find all the probes that still have the default reconnect time of 300 seconds. Is there a way to see this without going to each probe? Article Comments Hi, Unfortunately, there is no other way as to go to each probe ...
Tue, 10 Jun, 2025 at 4:03 PM
Automatically set external links of sensors
When I am designing a Map. How can I set automatically the external link of a sensor to its graph? i.e. place automatically the text: "sensor.htm?id=9999&tabid=2" for every PC, I have hundreds of them. where 9999 is the numb...
Tue, 10 Jun, 2025 at 4:03 PM
2FA implementation
Is there any ETA you can give regarding implementation of 2FA? 2FA is a must have in todays IT Infrastructure and Security. I'm pretty sure that MOST of the users would love to see any solution here. Especialy for usage with the mobil...
Tue, 10 Jun, 2025 at 4:03 PM
Changing font color on Device Tree small map
I am on version 19.3.52.3502. I have created several maps and the fonts color is black. When I go to create a new map. In the properties windows on the right hand side I am using Device Tree View - Device Tree (S). The font color is white....
Tue, 10 Jun, 2025 at 4:03 PM
95 percentile billing automation
Is there any way to set 95 percentile billing? Any tool or script which can run the 95 percentile billing every and sent usage? It's so much time consuming to run for each port :) Article Comments Hello there, Thank you fo...
Tue, 10 Jun, 2025 at 4:03 PM
copy feature custom scripts on the local probe
Hi is there a feature where when you have custom scripts on the local probe, and wish them to copy to all the remote probes? Article Comments Hi, Unfortunately we don't offer a feature wich copy a custom script to all remo...
Tue, 10 Jun, 2025 at 4:03 PM
Dependency for group of object
Hi! We're having some network devices combined in group named "Network". Each one of this devices have a several sensors, including PING sensor. How can I configure all of my devices in this group so that this PING sensor was ...
Tue, 10 Jun, 2025 at 4:03 PM
How to send a custom notification to e-mail
Hello, I was wondering, is it possible or how hard would it be to make something like - When I open an critical sensor (red error) and click right mouse button or where ever, and there would be an option to generate an e-mail about this e...
Tue, 10 Jun, 2025 at 4:03 PM
Plot line thickness
Hi All, Is it possible to increase the thickness of the plot line on live graphs? I have some of these on a monitoring wall but they are difficult to make out from a distance. Many Thanks, John Article Comments Hi, Unf...
Tue, 10 Jun, 2025 at 4:03 PM
Monitoring Scripts with HTTP Push Data Advanced
Hi there, We've started to monitor our powershell - Scripts with the "HTTP Push Data Advanced" - Sensor. As soon as the specific script has finished and all integrated checks are fine, it will send a get request to the speci...
Tue, 10 Jun, 2025 at 4:03 PM
Creating a group with different devices
Hi! I want to build a map that monitors networks with a location based system. To make this clear I want to start with a picture of our building. Then I want like 1 floor, 2 floor and so on. Then rooms and in the rooms I want to exactly s...
Tue, 10 Jun, 2025 at 4:03 PM
MSA 2040 - Mutex Timeouts
I've been working on trying to resolve a mutex timeout with a MSA 2040 SAN we've been monitoring. We had been successfully monitoring the SAN with the SSH sensors, but recently the sensors began to fail with mutex timeouts. I'...
Tue, 10 Jun, 2025 at 4:03 PM
Requesting large amounts of historical data through the API
Okay so I'm programming an internal program which uses the API to create Excel files, custom graphs, and other dataformats other than the built-in PDF format. I have read that you pipeline and restrict the amounts of API calls to a spec...
Tue, 10 Jun, 2025 at 4:03 PM
cisco switch ports not detected using auto discovery
When running the auto-discovery on a stack of 6 Cisco 3750's, several of the active ports were not recognized or added to the list of sensors for that device. Rerunning auto-discovery did not add the switch ports either. How can I co...
Tue, 10 Jun, 2025 at 4:03 PM
Interface Custom Links
Hello, Is there any option customisation options in PRTG that would let me add custom links, scripts or api calls to the node screens? Lets say I am on the page of a Cisco switch, on the right hand side of the screen is a box with stat...
Tue, 10 Jun, 2025 at 4:03 PM
YouTube.com Monitoring
Hi, We've added YouTube.com as a site to monitor using the full web sensor because we've had reports of buffering issues. Surprsingly the sensor is showing lots of brief downtime, and the odd bit of prolonged downtime, yet the sit...
Tue, 10 Jun, 2025 at 4:03 PM
REST API Template using Slice and Lookup
Hi There, Hoping someone can help out. I have an API where I wish to only pull the last array using slice and convert the attribute within the array from a string to integer using lookup. Below is the code: { "prtg": { &...
Tue, 10 Jun, 2025 at 4:03 PM
Automation task
Hello. I use PRTG for monitoring my servers. I know PRTG is built around sensors, but I wonder if I can use PRTG for automating scripts? What i would like to accomplish, is to automate scripts (schedule) on some servers at a special time...
Tue, 10 Jun, 2025 at 4:03 PM
Bug? Default Sunburst without "Paused" Sensors/Devices?
Hi, i just had adain the situation, when selecting a group with several devices and a few sensors, that default sunburst is shown without paused devices, but without any filtering they should be shown. I definitely selected "Sunbur...
Tue, 10 Jun, 2025 at 4:03 PM
SSH Script
Having an issue getting PRTG to see the script in /var/prtg/scripts/prtg.sh The scripts works if executed via putty over ssh, when adding the sensor it also connects, but the file is not listed in the selection drop like it would if it was ...
Tue, 10 Jun, 2025 at 4:03 PM
FRQ: Function "Collapse All / Expand All" for Groups
Since Years i´m missing this function for groups. Working more ´n more in large enterprise environments it grows to a fundamentaly need to speed up usage of WebUI and Desktop. When does it come? Article Comments Hello, Thank...
Tue, 10 Jun, 2025 at 4:03 PM
Does PRTG 100 include a remote Sensor
I have (2) locations that I would like to monitor and wondering if the free PRTG solution offers a remote sensor option. Thank you, Article Comments Hi, Yes, PRTG offers a remote Sensor option. You find more information abou...
Tue, 10 Jun, 2025 at 4:03 PM
FRQ: Display of exact PRTG version for remote probes
I´m missing exact PRTG version in overview of remote probes in "PRTG Status" overview. To have a watch on it should avoid missmatching of core & probes, possible problems updating probes. I think this should be not rocket scie...
Tue, 10 Jun, 2025 at 4:03 PM
how can i separate V4 traffic and V6 in a SNMP traffic sensor
hi dear how can i separate V4 traffic and V6 in a SNMP traffic sensor? kind regards yalda Article Comments Hi there, Unfortunately, that is not possible as every traffic is counted into the traffic counter. There is no way to ...
Tue, 10 Jun, 2025 at 4:03 PM
Searching in PRTG
Is there a way to search for a string in a sensors name including any spaces, ie "1 GBit/s". If I search for that is includes anything with a "1" or "GBit/s". Article Comments Dear nocDan As an al...
Tue, 10 Jun, 2025 at 4:03 PM
exe/script advance sensor - help!
I hope this isn't too much of a daft question - I'm trying to monitor uptime of a western digital NAS, the only way I can think of to do this is will the custom exe/script sensor running on my core server, but I have no idea how to ...
Tue, 10 Jun, 2025 at 4:03 PM
Monitor scheduled windows task
We need to monitor a scheduled task created on a server can we do it by PRTG? Article Comments Daniel, We cannot monitor the scheduled task itself natively. You might be best by creating a PowerShell script to poll for the da...
Tue, 10 Jun, 2025 at 4:03 PM
Digital time - Moment.js not showing on map view
Hi All, I'm having a strange issue. I have managed to create a new object for my map that pulls the time from moment.js and displays it. The reason I want to use this, is that I need to see several time zones and the only templates I ...
Tue, 10 Jun, 2025 at 4:03 PM
Is PRTG Network Monitor software CFR21 Part 11 compliant?
I'm interested in using your software in an industry that requires CFR 21 Part 11 compliance. Article Comments Hello, PRTG does not officially comply to any standards or similar, sorry. In essence, there are no CFR stamps...
Tue, 10 Jun, 2025 at 4:03 PM
Change color of traffic light panel
Hi, I am exploring creating map. And for traffic light (status icon) , There is black panel with three dot (red, yellow and green indicating status of the sensor) I want to change that black panel into gray color. But still cannot find a ...
Tue, 10 Jun, 2025 at 4:03 PM
Top-N Alerts
Is is possible to just display on the map those sensors that generates the most alerts? Article Comments Hi Ariel, Thank you for your message. I'm afraid there is no map object available that does that. Kind regards,...
Tue, 10 Jun, 2025 at 4:03 PM
Webex Teams Notification
I am looking for any guidance on how i can use Execute HTTP Action to send a message with variables to a Cisco Webex Teams room/user. I have tested the API access with Postman successfully but am not terribly familiar with how it translates...
Tue, 10 Jun, 2025 at 4:03 PM
Monitor remote servers : Mini Probe depreciated ?
Hello everyone, I need to monitor 2 Linux servers based in our client's infrastructure. I would like to avoid having to create a VPN between our two networks. I've read about PRTG Mini Probes and they fully fullfill my needs. Howe...
Tue, 10 Jun, 2025 at 4:03 PM
Is there a VMware username and password placeholder?
Hello, I have a custom sensor that works with a powershell script to get some data using PowerCLI. To connect and use PowerCLI, I need to specify the user and password. I'd like to pull this information using the VMware/Xenserver Cred...
Tue, 10 Jun, 2025 at 4:03 PM
Limit API calls
Hello, Is there a way to limit the amount of API calls a certain user can issue? I saw an earlier post (https://helpdesk.paessler.com/en/support/solutions/articles/20153-is-there-a-limit-number-of-request-per-seconds-for-prtg-api) but it ...
Tue, 10 Jun, 2025 at 4:03 PM
PRTG alert notification (map) with link to a map
Hello, would you please add an attribute to sensor, which would give PRTG alerting info what map should be included in case the particular sensor triggers alert? We have many sensors and maps and currently there seems to be no way how t...
Tue, 10 Jun, 2025 at 4:03 PM
How exactly works the WMI UTC-Time Sensor
One of our Windows machines (and only one) in our VMWare system runs out of time sync (>2min) each day and I want to monitor that. I set up the WMI UTC-Time Sensor for this machine and it reports me a time difference of 13sek. Quite co...
Tue, 10 Jun, 2025 at 4:03 PM
How can I get all sensors which are scheduled in a certain time, instead of none.
I want to export all sensors that are in a certain schedule. Ex. Daily at 4am. Article Comments Hi there, What do you expect the export should look like? PRTG's API can provide you with live data, did you already check tha...
Tue, 10 Jun, 2025 at 4:03 PM
Execute program notification from remote probe
Hello. How to execute a script on a remote probe when the sensor is triggered? This functionality is already implemented? Article Comments Hi BabychAV, You can execute programs (scripts) through the Execute Program option wi...
Tue, 10 Jun, 2025 at 4:02 PM
Test the absence of a folder
Hi ! I would like to know if it's possible to test if a folder is absent (green state) or not (red state) ? Thanks for your help Article Comments Yes, you can use our Folder Sensor for this. Kind Regards, Timo Damb...
Tue, 10 Jun, 2025 at 4:02 PM
Is it possible to link PRTG with GLPI
Hello, I'm using GLPI (http://glpi-project.org/) in order to manage my IT service. It's very useful because there is a ticket manager, contracts manager, inventory manager, etc. Problem, is it possible to send tickets from PRTG...
Tue, 10 Jun, 2025 at 4:02 PM
external url
Hello, i'm using PRTG to monitor my network and devices. I want to know how can i redirect a device for an external web page browser. for exemple i have many devices; if One of device has a problem i will able to click on the device an...
Tue, 10 Jun, 2025 at 4:02 PM
Can't download historic graphs?
So, I have had little to no trouble working with the API and it's very straight-forward. However, I recently tried to download historic graphs and I get a 404-not found error upon calling the API. I've double checked the url 3-4 tim...
Tue, 10 Jun, 2025 at 4:02 PM
Ping answers on sleeping PC, dependency on other service?
I have Acer PCs in my office which answer to pings also when "sleeping". I made a check for WMI-SMART-status of the harddisk and the check goes to error because WMI is not answering from the sleeping PC. How can I set another...
Tue, 10 Jun, 2025 at 4:02 PM
PRTG Desktop forgets account settings
We currently have the PRTG Desktop installed on two RDS Servers (load balanced) and when we logout of the environment and back in we lose all the account settings for PRTG Desktop and have to start again and enter the server and login detai...
Tue, 10 Jun, 2025 at 4:02 PM
What is the format of an open query in the API?
I'm trying to return object details for a specific device based upon probe name and ip. Supposedly there's an undocumented open filter thing that I can use, but I have no idea what the format would be. Any clues? Article Com...
Tue, 10 Jun, 2025 at 4:02 PM
How can I check 'Percent used Memory' in Memory sensor ?
It's important to check the usage of CPU, Memory, DISK in server monitoring. Generally, I check the usage with the percent of used. In Windows OS, the usage is displayed percent of used on 'Performance' tap in Task Manager....
Tue, 10 Jun, 2025 at 4:02 PM
Ping sensor is down (want to show only warning)
Hello I have PING sensors on some printers, but when ever someone turns them off they turn red and shows "Down" and i dont want to react to a printer that is turned off. So is there a way i can make it only turn yellow "war...
Tue, 10 Jun, 2025 at 4:02 PM
python sensors and accessing windows server
Hi All, I wonder if any of you can share from their experience with a situation similar to the following: We have a windows server with PRTG network monitor, which monitors mostly windows servers. We are currently using "advanced e...
Tue, 10 Jun, 2025 at 4:02 PM
BGP monitoring on Cisco ASR router
hello. i can not monitor bgp peer status with custom oid 1.3.6.1.2.1.15.3.1.2 prtg says No such object (SNMP error # 223) please help me Article Comments Hello, thank you very much for your KB-Post. Can you try to use our ...
Tue, 10 Jun, 2025 at 4:02 PM
Possibility to set multiple dependencies
Hello, I have several sensors that are dependent on multiple other sensors. For example, only when sensor A and B are active then sensor C should be active, can sensor C have both A and B as dependency? Article Comments Hi,...
Tue, 10 Jun, 2025 at 4:02 PM
Cisco Switchs MAC-Table / Port
Is it possible to use PRTG with Cisco switches to read out the MAC table including the port to which the device is connected? How high do you estimate the load on the switches and PRTG? Many thanks for your support LG Pit Articl...
Tue, 10 Jun, 2025 at 4:02 PM
Can mails be stopped outside business hours
Hello, Is there a possibility to stop notifications for specificic times? Sort of like a schedule but then without pausing the sensors. Article Comments Hi, You can create a schedule, to stop notification for specific times....
Tue, 10 Jun, 2025 at 4:02 PM
File age monitor
I am trying to monitor a directory for files older than 1 day. That worked fine until I was told that there will usually be a couple of files that are older than a day. Is it possible to monitor a folder and alert if there are more than ...
Tue, 10 Jun, 2025 at 4:02 PM
Does PRTG handle .js files(javascripts) with node.js ?
What is javascripts files in PRTG used for? Does PRTG uses node.js by handling .js(javascripts) files ? Article Comments PRTG is still using jQuery in the backend, which will be replaced in a revamped interface we're curre...
Tue, 10 Jun, 2025 at 4:02 PM
Verständnisfrage: xmlexesensoren und Credentials
Wir haben ein Verständnisproblem in PRTG beim Umgang mit XML/EXE Sensoren und die verwendeten Zugangsdaten, um diese Skripte bzw. EXE-Programme auszuführen. Ich uss dazu sagen, dass unser Probe Server nicht teil der Domäne ist, aber Zugri...
Tue, 10 Jun, 2025 at 4:02 PM
Problems with SNMP on Geist Watchdog 15
Hi, i want to monitor temperature with a Geist Watchdog 15. I've set up SNMP on the device and looked at the OIDLIB of the device. When setting it up in PRTG the default sensor "SNMP up time" works fine. But when i try to...
Tue, 10 Jun, 2025 at 4:02 PM
Hiding Probe Health (Probe Disconnected) in Maps
Hi all, I've run into a problem with a map. What I'm trying to accomplish is a map with all of my nodes on it. In our current situation, probe disconnections happen quite often, yet I do not want them to show up on my map instantl...
Tue, 10 Jun, 2025 at 4:02 PM
What kind of web-server PRTG use?
I know PRTG GUI don't use Apache or IIS as Web-Server. What kind of web-server does PRTG use ? Article Comments Hello, PRTG is using an own proprietary webserver. Kind Regards, Timo Dambach Paessler Tech Support ...
Tue, 10 Jun, 2025 at 4:02 PM
External IP Address List of my Hosted Probe
I want to be able to ping external IP addresses of our hosted devices and servers from the PRTG hosted probe to determine if the device is up and to also use say the HTTP or RDP probe to make sure services are available. However i need to a...
Tue, 10 Jun, 2025 at 4:02 PM
Regex for imap sensor
Hi, I try to use a regex for Acronis Backup email. In all email subject we have the same sentence : SHP - RÉSUMÉ DES ALERTES ACTIVÉ Thu Oct 24 06:00:59 2019 (Critique : 0, Erreur : 0, Avertissement : 0) Device: Plan: The idea, det...
Tue, 10 Jun, 2025 at 4:02 PM