kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How can we create one template with CPU sensor for example and add 10 devices to this template?
We have over 80 servers (aka devices). Each one of them have specific sensors and general sensors. Instead of adding a device and each sensors to every device, can we create a template where we can add some devices and it will inherited th...
Tue, 10 Jun, 2025 at 3:07 PM
How to backup PRTG application & datas
If you are looking for a way to backup your PRTG installation (application + datas), I hope my script will help you. Because the KB doesn't allow to publish images & archives, I've made a quick article (in french) to show how ...
Tue, 10 Jun, 2025 at 3:07 PM
How to set the "secure" flag for session cookies?
I want to make sure that session-related cookie data is sent over secure channels. How can I do this? Article Comments This article applies as of PRTG 20.3.60 Force "secure" flag for HTTP cookies As of PRTG 20.3.60...
Tue, 10 Jun, 2025 at 3:07 PM
My SSHMemInfo have error. How to solve this ?
The details of the error as stated below Failed to connect. Please check the SSH log of the target device or try the Compatibility Mode of the sensor's SSH engine and consider updating the target system's operating system. Reason...
Tue, 10 Jun, 2025 at 3:07 PM
XML Custom EXE\Script Sensor: string as value?
Hello, how can I output a string as a value in the sensor (Powershell) ? For example, I want to display a computer name as a value. Is that possible ? Example: "<prtg>" "<result>" "<channel>Lo...
Tue, 10 Jun, 2025 at 3:07 PM
How to Copy Data Files and Custom Files from PRTG Data Directory
Dear Community, I am trying to create a vm and want to restore PRTG backup from Windows Serever 2012 to Windows Server 2019. In below link, I am having issue at step 3 to step5. I am creating the mIgration plan to restore current PRTG con...
Tue, 10 Jun, 2025 at 3:07 PM
IBM Power monitor
Hi Paessler We are in the process of installing several IBM Power servers. When running Linux on these, linux sees all CPUs in the physical power server, even though it only has access to a few of them. This makes the monitoring of my serv...
Tue, 10 Jun, 2025 at 3:07 PM
HTTP Notification Action only Senor value
Hello all My English is unfortunately not so good, for this reason I'll have it translated. I want to send via PRTG only the value of a sensor via HTTP Action to an ESP8266. But when I do this via PRTG I get with the placeholder %lastv...
Tue, 10 Jun, 2025 at 3:07 PM
Unix Timestamp as placeholder in HTTP action
Hello, We would like to be able to use a placeholder for a unix timestamp as placeholder in the payload of a HTTP action notification. Article Comments Hello, Thank you for your message. Regarding the information you desire...
Tue, 10 Jun, 2025 at 3:07 PM
Featurerequest: Scan Intervall Eskalation
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story From other monitoring solutions, we know that a scan interval ...
Tue, 10 Jun, 2025 at 3:07 PM
New BGP sensor doesn't have the IP in the name
Hi everyone, I have an older version of PRTG(15.x) where I monitor the BGP state using the SNMP sensor linux snmp (ax bgp disman etherlike host) -> bgp peer state When I add the sensor it automatically add the Ip to the name (ex. bgp pee...
Tue, 10 Jun, 2025 at 3:07 PM
Remote Probes im Cluster
Hallo, ist es in Version 13.4.6.3241 nun möglich, Remote Probes im Cluster Mode zu betreiben? Wenn ja, wie kann man die Gruppen/Remote Probes einer Cluster Probe unterordnen? Article Comments Hallo, die Probes könne sich n...
Tue, 10 Jun, 2025 at 3:07 PM
SSH through jump host / bastion host
Hello, I would like to monitor a couple of Linux servers. They are hosted in a public cloud and aren't reachable directly from outside. Instead, all access must go through a jump host / bastion host. [ PRTG ] => Internet => [ ba...
Tue, 10 Jun, 2025 at 3:07 PM
REST Custom Sensor with JWT
Hi We are trying to setup a [REST Custom Sensor](https://www.paessler.com/manuals/prtg/rest_custom_sensor) which needs to request an authentication token (JWT) prior to do the main request. Can this be done using the REST Custom Sensor ...
Tue, 10 Jun, 2025 at 3:07 PM
Notification Trigger State
hi, is there a way to check Notification Trigger state (Active/Paused) with PRTG api? i mean here the Notification Trigger of Group Root, which affects to all sensors i found that i can set the Notification Trigger state to active or paus...
Tue, 10 Jun, 2025 at 3:07 PM
Veeam Sensor
Hallo, Wir haben leider nur die Veeam Enterprise Lizenz und können so den Veeam Backup Job Status Sensor nicht einsetzen. Gibts eine andere Möglichkeit den Status des Veeambackups nach Zustand > erfolgreich erstellt Vielen Dank...
Tue, 10 Jun, 2025 at 3:07 PM
Difference between port 162 and 135
Why do we need still need 135 if 162 is already responding via SNMP trap? Article Comments Hey joshuang, while port 162 is used for SNMP Traps, port 135 is used for WMI sensors. Please check this article for details: https://h...
Tue, 10 Jun, 2025 at 3:07 PM
Monitoring DNS-Client Response
I want to monitor my hypervisor's DNS service. I don't want to monitor my DNS server itself, because I know it's working properly (all other servers are working well). Article Comments Did you already try the WMI Ser...
Tue, 10 Jun, 2025 at 3:07 PM
View Horizon Sensorr
Hi Team, Do you have any View 7 Horizon sensor that can monitor, i.e each pool, available desktops, session count, provisioning error and so on. Article Comments Hello James, Thank you for your message. Regarding VMware Ho...
Tue, 10 Jun, 2025 at 3:07 PM
Extend Maintenance Sheduler to choose weeks per month
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story Current Situation: maintenance can be planned weekly for devic...
Tue, 10 Jun, 2025 at 3:07 PM
Is it possible to Export the PRTG Desktop configuration for collegues?
Please See headline - Is it possible to Export (without credentials) the PRTG Desktop configuration for collegues? Article Comments Hello Michel, Thank you for your message. Regarding your question, I'm afraid that it...
Tue, 10 Jun, 2025 at 3:07 PM
Im- and Export PRTG Desktop configuration.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to im- or export the PRTG-Desktop Confi...
Tue, 10 Jun, 2025 at 3:07 PM
Are there any sensor to monitor number of devices in a probe?
Hello Community! Are there any way to show a graph or quantity table of the number of devices monitored by one probe? Best, Eduardo Article Comments Hello Eduardo, Thank you for your message. There is no native way to di...
Tue, 10 Jun, 2025 at 3:07 PM
Single software version check on multiple servers
Is there a sensor I can use to monitor software version and flag if it doesn't match? I'm kind of thinking i would have to edit the server or script to specify the "green" value, then if the 20 servers I have are different...
Tue, 10 Jun, 2025 at 3:07 PM
Warning by lookup value 'Warning' in channel 'Fan 1 State (chassis)'
Hello When I add health sensor for my cisco switch it returns Warning by lookup value 'Warning' in channel 'Fan 1 State (chassis)'.Please let me know How I can fix it? Article Comments Hi Sara, Are you certai...
Tue, 10 Jun, 2025 at 3:07 PM
NetFlow and DSCP
The NetFlow sensors are working fine in my Environment so i can see the various protocol distributions. Now i have seen, that NetFlow packets also contain the QoS-Tags (TOS Value). I have not seen an Option to use the NetFlow sensors to acc...
Tue, 10 Jun, 2025 at 3:07 PM
Trying to add Brocade Fiber Channel switch to PRTG monitor, unable to find any SNMP libraries for th
It would be great if we can add Brocade Fiber channel switch to PRTG monitor. To collect SNMP data.. Article Comments Hi there, You could use the SNMP Traffic Sensor to monitor the traffic going through the switch. Did you try...
Tue, 10 Jun, 2025 at 3:07 PM
PRTG should use newer Npgsql.dll
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use scram-sha-256 aus authentication...
Tue, 10 Jun, 2025 at 3:07 PM
Asia Pacific (Sydney) lagging for sure
I transferred my Cloud HTTP sensors from v1 to v2 and activated all 5 sites. Now just Asia Pacific (Sydney) has horrible runtimes. Sometimes the simple GET takes up to 15 seconds while the other 4 sites are at about 2 seconds average. Is ...
Tue, 10 Jun, 2025 at 3:07 PM
MQTT Statistics reporting different values in PRTG 21.1.65
We upgraded to PRTG 21.1.65 from the most recent stable release before that, and we noticed a big change in the statistics values reported by the MQTT Statistics sensors. Both message counts and payload size went down by a factor of 10x to...
Tue, 10 Jun, 2025 at 3:07 PM
Custom EXE/script sensor always shows Up
I tried to create a simple PowerShell script to monitor my Hyper-V cluster. The script works if I run it manually on the PRTG server but for some reason the sensor status is always Up. What could be the problem? $Nodes = Get-ClusterNode ...
Tue, 10 Jun, 2025 at 3:07 PM
SNMP HPE ProLiant System Health sensor gives error No such name (SNMP error #2)
When adding the SNMP HPE ProLiant System Health sensor i get the No such name (SNMP error #2) warning. There are multiple other SNMP checks on this system already so I doubt that SNMP is the issue, I tried reading uptime and interfaces wi...
Tue, 10 Jun, 2025 at 3:06 PM
Jflow Monitoring
Team ... I m using SRX Juniper and jflow been enabled... All top talkers traffic been captured via my PRTG...but can I segregate the top talkers captured.. My SRX have 2 interface { MPLS and Internet }..can i capture top talkers in prtg...
Tue, 10 Jun, 2025 at 3:06 PM
Displaying which Firewall is currently Active in HA Solution
Hi, We have a pair of Sonicwall nSA4650's running in Active/Standby and I have both monitored via their management addresses which works fine. I can also pull SNMP information from the Gateway address if needed. What I am thinking is ...
Tue, 10 Jun, 2025 at 3:06 PM
Easy to find link to upcoming version changes before updating
During a check for an update, we are presented with a notification, upgrading to a future version will make x# of sensors go away. A split second after the update check is done, you can no longer read the notification. I had to o a check ...
Tue, 10 Jun, 2025 at 3:06 PM
Integration with Zammad
We use PRTG for our monitoring and Zammad as our Helpdesk. I wanted to see about integrating the two to create tickets in Zammad when there is a down alert in PRTG. What I need to figure out: In PRTG I typically get alerts when a sensor g...
Tue, 10 Jun, 2025 at 3:06 PM
Execute Programme
Hello All, I have simple script that run restart remote computer with psexec. I can run script from my laptop, but from notification triggers no, I get this error: Error sending "EXE": Timeout (Sensor/Source/ID: 1006/1006/2) w...
Tue, 10 Jun, 2025 at 3:06 PM
Active Directory Sync Group
Hello , I am using prtg program. I created a user group, but I cannot see the people I have just added to the group on prtg. What can i do ? Article Comments Hello tinci, The users will be added once they login for the f...
Tue, 10 Jun, 2025 at 3:06 PM
Login interactively to portal via PassHash
It is possible to login to the PRTG Portal via using the passhash used for the PRTG API Rather than username and password? Thanks Article Comments Hello, thank you for your message. You cannot use the passhash in the login fo...
Tue, 10 Jun, 2025 at 3:06 PM
Bug? SNMP Community lost
It seems there's a bug in 21.2.67.1531+ [Preview]: I'm using an own community in the settings of the highest level. After restart of PRTG Core Service or the hole Server, the community is set back to "public". This onl...
Tue, 10 Jun, 2025 at 3:06 PM
Working with custom sensor putting data in 'Message'
Working with SNMP MIBs for some switches. I want to read the temperature for those switches. I've imported their MIBs and setup a custom SNMP library sensor. All this works fine. Except, the sensor only has the channels 'Downtime...
Tue, 10 Jun, 2025 at 3:06 PM
Modbus RTU/ASCII over TCP/IP
Hello! I try connect my eastron power meter to PRTG. I use converter from MODBUS RTU to LAN. I try with software Modbuspoll and connection work fine with settings. Connection : Modbus RTU/ASCII over TCP/IP ( I have 4 options, Modbus T...
Tue, 10 Jun, 2025 at 3:06 PM
Assign ownership to a device
When I am browsing sensors or devices in a list, there are fields that I don't need, like location or favorite... but there is a field that would be VERY useful to me... ownership. (a quick way to know who is responsible when the devic...
Tue, 10 Jun, 2025 at 3:06 PM
Recipient address rejected: User unknown in local recipient table
not sure where i saw this under prtg, can i verify the smtp/email settings? {{{ Error while trying to send Email Status: open Assigned to: PRTG System Administrator Related Object: System Type: ToDo (SMTP Configuration) ID: #792 Edit Assign...
Tue, 10 Jun, 2025 at 3:06 PM
ITOps Board - Searching/Evaluating Values in a Field
I was wondering if there is a way in ITOps Board to build a search to look at a field and evaluate greater than, less than, etc. For example, I have a bunch of sensors of type wmibandwithsensor. The "LastValue" field is expressed ...
Tue, 10 Jun, 2025 at 3:06 PM
Netflow Generator Timestamp Problem
Hi. Im using Netflow generator but unfortunally the timestamp associated with data is related to 1993. NetFlow v5, 1362849.671 uptime, 754928903.1895435125, #3910754769, 217403 recs As you can see, the timestamp is 754928903.1895435125 ...
Tue, 10 Jun, 2025 at 3:06 PM
Use of variables in templates to overcome instance name per customer/client
Can we have variables in the template setup so we can alter the windows service name per client/customer so that we can use the template for all of our customers. Now we have to go in an delete the service and add it back in which is a real...
Tue, 10 Jun, 2025 at 3:06 PM
Map Overview OS
Hello, I´m looking for a map with a count of different OS. The map is for the presentation. A overview of all objects with their OS. Is there a possibilty to add a custom map object which counts all MacOS, Windows, etc? How is the auto-Sear...
Tue, 10 Jun, 2025 at 3:06 PM
Can i add a sub Folder/location in maps? If so how?
Hi i have a need to sepperate my maps for the Security group and the maps for the whole organisation. What we do today is to filter by each individual Map URL in the firewall. example https://server.domain.com/public/mapshow.htm?id=777...
Tue, 10 Jun, 2025 at 3:06 PM
servers keep asking for prtg name
lately we have a problem regarding prtg. some servers keep asking the dns server for our prtg's ip. below there is an output that we face. It gives a major source management issue for our dns server. 15:50:28.291869 IP KVM.42437 > ...
Tue, 10 Jun, 2025 at 3:06 PM
PagerDuty HTTP notification
I'm looking to integrate with PagerDuty for advanced notification scheduling. While it is possible to simply dispatch an email, I'd prefer to use their API to avoid notification problems from email server issues. Their API takes ...
Tue, 10 Jun, 2025 at 3:06 PM
[LOOKING AT] Improve AD-Integration in PRTG (including SSO with AD or ADFS, 2FA)
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a single SignOn method for all ...
Tue, 10 Jun, 2025 at 3:06 PM
What is the maximum value for storing raw data?
I had configured the option 'Historic Sensor Data' set to 9999 on Historic Data Purging. Are all monitoring raw data actually stored for 9999 days by this setting? Can I actually print 9999 days of data as a Historic Data Report with &...
Tue, 10 Jun, 2025 at 3:06 PM
Password of prtgadmin reset to Default on slave node
After every update, the password for the prtgadmin user is reset to default on the slave node in our cluster. We reset it everytime on the slave (reseting it on the master does not change it on the slave). Is there any way to fix this issue...
Tue, 10 Jun, 2025 at 3:06 PM
How does PRTG keep its login status on?
I have a question about the options below in Automatic Logout function. Automatic Logout | Keep user logged in, even for a longer period of inactivity How does PRTG keep its login status on? Is it TCP Keep-Alive or HTTP Keep-Alive? By...
Tue, 10 Jun, 2025 at 3:06 PM
Migrate/export sensors and history
Is there a way to export/migrate sensors and history data from hosted PRTG envionment to on premise installation? Article Comments Hello there, Currently no migration is being offered. That is due to underlying differences how...
Tue, 10 Jun, 2025 at 3:06 PM
PRTG restart EFI Fiery over API
Hallo, ich habe ein EFI Fiery Server welche ich via API ansteuern kann, kann in PRTG einen neustart des Gerätes via API regelmässig ausführen lassen? Vielen Dank und Grüsse, Adrian Article Comments Hallo Adrian, Sie können...
Tue, 10 Jun, 2025 at 3:06 PM
port sesor
I have a qustion about my network..I recently bought my new wi fi 5ghz supportive adapter and installed it on my pc desktop replaced it with my old one 2.4ghz i had for years since i had better option from my ISP to get a better ,faster, in...
Tue, 10 Jun, 2025 at 3:06 PM
PRTG Enterprise console loads forever when opening Settings
We are using the enterprise console with about 6000 configured sensors. It doesn't matter if you try to open the settings on a sensor, device or local probe. It just doesn't finish loading. If we login via Webacces it works just fin...
Tue, 10 Jun, 2025 at 3:06 PM
Monitoring LVM free space
Hello, I want to monitor the available space on an LVM volume under linux via a sensor in Prtg. The value that interests me is the percentage on the "data" volume (ie 100%-7.36%). host:~# lvs LV VG Attr LSi...
Tue, 10 Jun, 2025 at 3:06 PM
Windows Update Status / Restart offen
Hallo, besteht die Möglichkeit einen Report oder Map im PRTG zu erstellen die folgenden zwei Sensoren je System als Liste anzeigt? Systemname / windowsupdatesstatus / wmiuptimesensor Hintergrund: Wir möchten auf einen blick sehen welc...
Tue, 10 Jun, 2025 at 3:06 PM
Can PRTG monitor https sites that are protected with SSL client certificates
We want to monitor a web site that is requesting SSL Client certificates. Is this possible? Article Comments What are you looking to monitor on the site? If the site has an API where you can pull XML values from then you should...
Tue, 10 Jun, 2025 at 3:06 PM
Can PRTG monitor/read data from Datalogger (Tycon) ?
Data like Voltage, Ampere, Temperature Article Comments Hello, if the device support SNMP, please ask the vendor about MIB files for your device. Those MIBs then can be imported as OIDLIBs in PRTG: https://www.paessler.com/too...
Tue, 10 Jun, 2025 at 3:06 PM
Powershell Exchange Database failed
Hello, after the last (April) Exchange Updates the Powershell Sensor for the Exchange Databases stopped working. Here the log 2021-04-14 09:19:56,617 [DEBUG] - ?<?xml version="1.0" encoding="utf-8"?> <prtg>...
Tue, 10 Jun, 2025 at 3:06 PM
How to create device list
How to create e list of devices with ip addresses filtered by model or vendor, ???? Article Comments Hello there, Thanks for the KB post. You can follow the below KB post to create a list with hostname with IP Address. How...
Tue, 10 Jun, 2025 at 3:06 PM
DNS Server Does Not Respond
Hi Team Do you have a standard troubleshooting procedure for the “DNS Server Does Not respond” errors. This happens 2-3 times weekly on one of our probes… it always seems to happen at around the same time – 8-9am. And we get a flood of ...
Tue, 10 Jun, 2025 at 3:06 PM
Monitoring for Extreme Switches
Hi, how can I add PRTG sensors on switches (Extreme brand) across the LAN? Article Comments Hello there, Thank you for the KB article. Currently, we do not provide any native sensor for the Extreme switches, but you might w...
Tue, 10 Jun, 2025 at 3:06 PM
locked out users notification
i need your help guys. Import-Module ActiveDirectory $server=Search-ADAccount -Server [IP] -LockedOut -UsersOnly | select SamAccountName, Name if ($server.count -eq $null -and $server -eq $null){ $a=0 } Elseif ($server.count -eq $n...
Tue, 10 Jun, 2025 at 3:06 PM
Windows update stopped the gui from running and app from connecting
After the recent updates for Windows, dated April 19, 2021 the next time I logged back in to the server the gui would not load at the previous ip. Previous to the updates C:\Program Files (x86)\PRTG Network Monitor\PRTG GUI Starter.exe wo...
Tue, 10 Jun, 2025 at 3:06 PM
Sensor HTTP XML/REST Value - JSON "node" not accepted if it contains number in name
I have the following json response on a website I monitor: {"24hreward":55,"hashrate":66} I use the sensor HTTP XML/REST value to parse some values from the JSON file: it doesn't work if I configure the sensor s...
Tue, 10 Jun, 2025 at 3:06 PM
How to filter tags with logical and?
In Sorting and Advanced Filtering API document has one like that filter_tags | Only include sensors with a specific tag (for content="sensors" only). Using multiple filter_tag fields performs a logical OR. | @tag(tagname). I t...
Tue, 10 Jun, 2025 at 3:05 PM
Compare a message with a reference sensor
Hi everyone I have a question about the sensor with an OID from a FortiGate firewall. The OID was read from the "Paessler MIB Inporter". A sensor was then created with this OID (SNMP custom string). The current firmware is the...
Tue, 10 Jun, 2025 at 3:05 PM
HTTP Sensor "fooled" by error page
Good afternoon, Some of the sites I cover with HTTP sensors automatically put up an error page when the sites aren't available. However, this fools the HTTP sensors into believing that the site is up and thus fails to trigger the fail...
Tue, 10 Jun, 2025 at 3:05 PM
On-Prem Zoom device monitoring
How can we monitor 'On-Prem Zoom device' though aware of out of the box (global) Zoom sensor. But we need to monitor on-prem device status as well. Any suggestions? Article Comments Hello, Thank you for your message...
Tue, 10 Jun, 2025 at 3:05 PM
Exchange Powershell sensors stopped working after installing KB5001779
After installing Security Update For Exchange Server 2016 CU19 (KB5001779), our Exchange 2016 Powershell sensors are giving the following error: "The sensor was able to connect to the device using Remote PowerShell but could not retr...
Tue, 10 Jun, 2025 at 3:05 PM
What ways to monitor Lenovo Storage V3700 V2?
We have a Lenovo Storage V3700 V2, and I have downloaded the MIB file from the Notification page of the SAN, and importet it to PRTG. When i try to add the SNMP Library, and select the .oidlib I have importet I just receive the following ...
Tue, 10 Jun, 2025 at 3:05 PM
Feature Request: SNMP Traffic Sensor already exist indication
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to add the SNMP traffic sensor to addit...
Tue, 10 Jun, 2025 at 3:05 PM
What kind of version for authentication and encryption method does PRTG support in snmp v3 ?
What kind of version for authentication and encryption method does PRTG support in snmp v3 ? In the case of SHA for authentication, does PRTG support SHA-2 and SHA-3? Are the following cases also supported? SHA-256, SHA-384, SHA-512. ...
Tue, 10 Jun, 2025 at 3:05 PM
PRTG icon for custom map for Defender for Endpoint status?
We have a custom map showing the status donut and a couple graphs. Is there a way to add an icon that can tell us if a system being monitored by our enterprise Defender for Endpoint system get's an alert? Like a blinking icon or somethi...
Tue, 10 Jun, 2025 at 3:05 PM
Improve notification options for new available updates
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story We would like to have way to receive notifications if an updat...
Tue, 10 Jun, 2025 at 3:05 PM
Exchange PS sensors down after KB5001779
Hi all, I'm running PRTG 21.1.66.1664+ I've just installed KB5001779 on one of my MS Exchange servers to catch possible errors. Ever since the DAG Database sensors and the mail queue sensor are down. Following German error message...
Tue, 10 Jun, 2025 at 3:05 PM
Adding WMI Volume with PRTG API Powershell
We want to add wmi volumes with the prtg api powershell. The command should be something like $params = new-sensorparameters -rawtype wmivolume -target Get-Device "XXXXXXXX" | Add-Sensor $params But then you need to add the v...
Tue, 10 Jun, 2025 at 3:05 PM
Powershell script not returning value
Greetings! I've created a powershell script to return a digit value: $Process = get-wmiobject MSBTS_ServiceInstance -namespace 'root\MicrosoftBizTalkServer' -filter '(ServiceStatus = 32)' | measure-object write-host ...
Tue, 10 Jun, 2025 at 3:05 PM
Add a ProgressBar in Maps
Hello, I want to share my work for an horizontal progress bar. Known restrictions (for the moment) : - Value must be a 0/100 range because I don't know how to get the maximum value - Object height is hard coded. I wasn't able to mat...
Tue, 10 Jun, 2025 at 3:05 PM
SMNP sensor always in error
Hi, I'm trying to monitor a trunk status on avaya IPO pbx. I'm using a snmp custom string sensor looking for a value string on a specific OID I've the specific error but it don't turn green when the error is resolved I nee...
Tue, 10 Jun, 2025 at 3:05 PM
Y-axis parameter creation request when creating a graph with API
User story When calling a graph with an API command I want you to create a parameter that allows you to change the scale of the Y-axis of the graph. Acceptance criteria When calling a graph with an API command I want you to create a ...
Tue, 10 Jun, 2025 at 3:05 PM
PRTG Logfiles
I have a 1TB of space for my logs, and even with shortening the length of time held, the space is still filling and is currently down to 2% left. How best to free up some space? Article Comments Hello, Thank you for your messa...
Tue, 10 Jun, 2025 at 3:05 PM
Can the device name of a sensor be listed in a library when using tags?
When using TAGs to list sensors in a library (for example all PING sensors), there is no way to know which sensor is from which device without hovering above it. Can the device name be displayed next to the sensor name? Because we cannot ...
Tue, 10 Jun, 2025 at 3:05 PM
How can I monitor PtP tunnels in Watchguard
I need to monitor a group of tunnels that I have against some providers. The tunnels are established by a Watchguard M370 firewall, I can't specifically find a sensor and I already tried the MIBs that the website of this provider tells ...
Tue, 10 Jun, 2025 at 3:05 PM
Report of No-Alaram Sensors
Dear Support Team, Hello, Is there any way to find out the status of "Connection Status Handling" of all sensors? I want to know for example how many sensors are in "ignore all disconnected states" or in "show al...
Tue, 10 Jun, 2025 at 3:05 PM
Updating PRTG Core and Remote Probe
Hello, We have one PRTG core physical server and about 5 Remote Probe Virtual Server, I'll be updating the core to the latest version and it should push the updates to remote probe servers, my questions is: Do I have to pause or put...
Tue, 10 Jun, 2025 at 3:05 PM
What happens if the service overloads?
Dear Support Team, Hello You mentioned before that there is not a certain number for sensor counts in XL licenses and that it's related to a lot of things such as sensor types, intervals, APIs, reports, maps, dashboards, number of use...
Tue, 10 Jun, 2025 at 3:05 PM
Custom EXE/script sensor
Hello, I have a Custom EXE/script sensor which should check zen.spamhaus.org if my ip has been blocked but I get alert emails where the IP is always 127.0.0.2 which is not the same IP which I put in the parameters. Is my Sensor not conf...
Tue, 10 Jun, 2025 at 3:05 PM
why is the http sensor reporting dead time connections?
I am using an http sensor to monitor my web application ... but for some time, I have observed dead connection times while I normally access my application .. what could be the cause? here is the overview of my http sensor: Failed to es...
Tue, 10 Jun, 2025 at 3:05 PM
PowerShell 7
I would like to use PowerShell 7.XX instaed of PowerShell 5.XX Is there anyway that i can force PRTG "PwerShellScriptRunner" to use PS 7 ? I have already treid the following: - I have installed PS 7 x86 and insterede the path ...
Tue, 10 Jun, 2025 at 3:05 PM
How can I monitor packet loss on two different internet links?
hello to the whole community I am looking to perform a packet loss monitoring to the internet by two totally different providers. I have the possibility to connect my server where the PRTG is to both links since I have 2 NICs that allow m...
Tue, 10 Jun, 2025 at 3:05 PM
Log for Changing on TCP Port for Web Server
Dear Support Team, Hello Is there any log that i can find out who has changed the TCP port for web server from http to https? Thanks a lot Article Comments Hello, If it was changed within the webinterface, it's logged ...
Tue, 10 Jun, 2025 at 3:05 PM
Compile Historic Data for Multiple sensors of the same type
Would be extremely helpful to compile historic data of the same sensor type into one csv. Currently this needs to be done by exporting historic data sensor by sensor and manually compiling the data into one Excel sheet. Article Com...
Tue, 10 Jun, 2025 at 3:05 PM
Geo Map not loading
Hi, I've just activated the Geo Maps feature and set it to "default" (also tried "Here" Maps setting). The core server can access all Here-Maps API URLs as described in your KB. But the map still isn't loading, i...
Tue, 10 Jun, 2025 at 3:05 PM
How can I clear the message of VMWARE HOST HARDWARE STATUS SENSOR?
I'm using a VMWARE HOST HARDWARE STATUS SENSOR. As soon as this sensor was created, it was displayed in a Warning status. Even though Limits option of all the channel are set to 'Disable limits', they've been still displa...
Tue, 10 Jun, 2025 at 3:05 PM