kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Is there Anyway To View Netflow Top Talkers, Protocols & Connections In Android Client 16.1.1?
Hi, I hv set up Netflow v9 (custom) sensor in my router. And I also hv PRTG Android client installed. I hv setup a few favorites sensors on the Android client. However, I can't view the Top Talkers, Protocols & Connections? Ho...
Tue, 10 Jun, 2025 at 10:38 PM
Gaps in PRTG sensor data
We had an issue yesterday where the live data shows gaps in the graphs looking at the raw sensor data there are also gaps there, we have checked across multiple sensors and all the graphs and sensor data show gaps at the same time. It doe...
Tue, 10 Jun, 2025 at 10:38 PM
Collect data via Telnet or Web interface?
Hi, Can PRTG be configured to collect data via Telnet, or by interpreting pages from the device's web interface? The specific context is consumer grade DSL equipment where typically SNMP is supported poorly or not at all. Thanks,...
Tue, 10 Jun, 2025 at 10:38 PM
How can I send notifications to external program to graph number of warnings?
We are trying to come up with a solution to send notifications to an external program so we can graph the number of times sensors are in a warning state over week/month etc. Is there a viable way we can do this? Article Comments ...
Tue, 10 Jun, 2025 at 10:38 PM
CRC out of sync
Hi support, We've noticed that our cluster gets disconnected at 6pm. in the logs I see /21/2016 6:06:57 PM Cluster: Received new device tree (full tree) version=81756489093242 Size=49058432 Reason=crc out of sync 1/21/2016 6:07:01 P...
Tue, 10 Jun, 2025 at 10:38 PM
Access Rights Overview
I need a way of generating an overview of permissions in PRTG. Basically, I need a way to report on who has what access to what objects. I am auditing a PRTG installation, and I need to be able to see at a glance, be able to tell my super...
Tue, 10 Jun, 2025 at 10:38 PM
FritzBox Sensor funktioniert mit FW:06.50 an der 7490 nicht mehr
Guten Morgen zusammen, ich musste feststellen das der FritzBox-WAN-Sensor nicht mit der FW 06.50 auf einer 7490 mitspielt. Nach Update auf die neuste FW bekommt der Sensor keine Daten mehr. Er bleibt bei 0KB traffic.. Ist das Proble...
Tue, 10 Jun, 2025 at 10:38 PM
Only send UP notification if DOWN notification was sent
I am going to restate the request asked here, because I'm not sure the motivation was clear in the original question: https://helpdesk.paessler.com/en/support/solutions/articles/62493-notification-condition-clear-time We like to have ...
Tue, 10 Jun, 2025 at 10:38 PM
Can I use PRTG to find out if I have unregistered VM's in VCenter?
Is it possible to find out if I have Zombie VM's on my Datastores with PRTG? Article Comments This article applies to PRTG Network Monitor 14 or later Unregistered VM Sensor With the following script, you can use PRTG t...
Tue, 10 Jun, 2025 at 10:38 PM
Use two network cards
Goodmorning, On the server where PRTG is installed I've got 2 network cards. Each card is configured for the same LAN with only a difference in the IP. How can I choose if a sensor has to use the card A or the card B? Article ...
Tue, 10 Jun, 2025 at 10:38 PM
Kann man PRTG problemlos auf einem Domaincontroller (Windows Server 2008 R2) installieren?
Kann man PRTG problemlos auf einem Domaincontroller (Windows Server 2008 R2) installieren? Article Comments Ja. Es ist allerdings zu empfehlen, PRTG auf einem dedizierten System laufen zu lassen, sodass Probleme mit dem DC nicht...
Tue, 10 Jun, 2025 at 10:38 PM
Lost Traffic data
I monitor 22 sites with 1G interfaces back to a 10G Datacenter. I have observed through PRTG for the last 3 months that the 10G connection never exceeds 1G Traffic and the 2 highest use sites drop SNMP traffic data when they reach over 250...
Tue, 10 Jun, 2025 at 10:38 PM
No Such Name (SNMP error # 2) for NetApp Sensors
I want to monitor NetApp via SNMP. However, I get an error message saying No Such Name (SNMP error # 2) What can I do? Article Comments This article applies to PRTG Network Monitor 12.3 or later Use SNMP version 2c For Ne...
Tue, 10 Jun, 2025 at 10:38 PM
Auto discovery not working
Hello, I'm trying to auto discovery different subnets (1 by 1 in different groups). for the first 2 subnets it worked great but now I get a gray screen with loading. After an hour still loading and when I open de web interface again t...
Tue, 10 Jun, 2025 at 10:38 PM
Active Directory Replication Errors sensor returning the error: "The Sensor did not return an errorm
Hello, guys! I'm receiving this error only for this type of sensor. All other WMI sensors are working pretty well! Couldnt find anything useful to solve it. Article Comments The title was cut. It follows the complete error...
Tue, 10 Jun, 2025 at 10:38 PM
Monitor only Automatic Services
Is there anyway to monitor only the services marked "Automatic" on all devices we currently have? I see where i can monitor WMI Services, but it looks like i would have to specify the services in the sensor. I also would like ...
Tue, 10 Jun, 2025 at 10:38 PM
Syslog server reporting
I have an licensed copy of PRTG which I'm pleased with however one sensor I would like to see improved is the Syslog Receiver. Currently, in order to produce reports in CSV format from the syslog sensor I have to print the output from C...
Tue, 10 Jun, 2025 at 10:38 PM
Understanding historic data report with percentile
Hello, it did first steps in adjusting a sensors warn and error level by analysing historic data. So I read about and started some historic data reports with different adjustments of percentile type, average interval and mode. First, th...
Tue, 10 Jun, 2025 at 10:38 PM
SMS To Mobile Call.
Hi, Can it be possible to configure the PRTG get alerted via a phone call to the mobile along the text message and email. if A user does not have a data he will be notified with the Phone call and read the SMS. Regards, Syed ...
Tue, 10 Jun, 2025 at 10:38 PM
How to monitor unexpected shutdowns ?
What is the best way to monitor unexpected shutdowns ? i have tried the WMI Event Log Sensor but its not working properly. Article Comments Hi, monitoring for Event ID 6008 is the best solution here as the Event is the only re...
Tue, 10 Jun, 2025 at 10:38 PM
Summarizing Individual Sensors into one Sensor
I have used the Paessler MIB importer to import the MIBs for an AudioCodes gateway. The Gateway has 4 FXO ports and with PRTG I am able to determine whether each of those ports is either on-hook or off-hook as each port shows as a sensor i...
Tue, 10 Jun, 2025 at 10:38 PM
Importing Custom Mib - "End of MIB view (SNMP Error #224)"
Hi All, I imported a custom mib file using PRTG mib importer V3.4.8. I tried to add this custom snmp library to a device, but I get the following error: "End of MIB view (SNMP Error #224)". Any idea how to fix...
Tue, 10 Jun, 2025 at 10:38 PM
Is there a way to tighten up what I see in Netflow?
I have several different locations (Cities) on my network. Each 3rd octet (x.x.3rd.x) is a separate network (See chart below). The issue I'm having is when I look at my top talkers in Netflow v5 I see traffic from all my networks combin...
Tue, 10 Jun, 2025 at 10:37 PM
Can Active Directory integrated group be a member of other group?
Hi! I integrated PRTG Network Monitor with our domain and logged in couple users through AD. Now I want to make these AD users as members of non-AD PRTG groups, but such options are dimmed. Is it by design behavior for AD group or I proba...
Tue, 10 Jun, 2025 at 10:37 PM
Monitor Large file copy to file server
Is there a way to monitor a large file copy to a file server (either multiple folders being copied or several files or both)? For example, if a user copies over 10gb of files to a network share in one file copy. I tried using the file ser...
Tue, 10 Jun, 2025 at 10:37 PM
How can I get an hourly "Sensor Status" report email from PRTG?
One feature I miss is an hourly notification system. Once every hour our old monitoring program would send an email that could notify you about how many sensors were UP and how many were DOWN, and what the down sensors were. I find that ...
Tue, 10 Jun, 2025 at 10:37 PM
Hello , Can I ask question? Is there any way that PRTG will automatically sence exact amount of lin
I want to add sensor which the sensor calculate the percentage of the bandwith and if the bandwith upper than % 80 ,it will give alert to me. Article Comments Hi, you can use the SNMP Traffic Sensor here and then configure the ...
Tue, 10 Jun, 2025 at 10:37 PM
API Uptime with Datetime filter
I'm using the API to grab uptime information on all sensors with a certain tag. Ideally, I would be able to make an API call that will simply report the uptime for each sensor over a certain time span. The cumulative uptime is readily a...
Tue, 10 Jun, 2025 at 10:37 PM
IMAP Sensor und "Überprüfung des letzten Datums"
Ich möchte ein IMAP Postfach auf Statusmails meiner Backuplösung überwachen. Damit nicht alte Meldungen von dem Sensor verarbeitet werden, habe ich "Überprüfen des letzten Datums" aktiviert und als Schwellenwert 24 Stunden angege...
Tue, 10 Jun, 2025 at 10:37 PM
How to bulk update device name with linux
Is there a way to bulk rename devices from a Linux machine? EDIT by Paessler: Former content moved to answer! Article Comments @jlenhart: Thank you very much for sharing your thoughts. If possible would you post your post again...
Tue, 10 Jun, 2025 at 10:37 PM
Monitor SQL maintenace plan
Guys, I'd like to monitor my MSSQL backups if they running successfully or not. Am using SQL 2008 R2. Is this possible with PRTG? Cheers Tony Article Comments Hi Antony, Did you already see this KB article? https...
Tue, 10 Jun, 2025 at 10:37 PM
Ampere Status Unknown on Dell PE System Health Monitor
Hello, I am adding the Dell PE System Health monitors to my dell servers, however one of them is showing an error in a channel that exists(shows) only on the system in question, other systems do not have/show this channel. It is the &qu...
Tue, 10 Jun, 2025 at 10:37 PM
Change Date Format - dd/mm/yyyy
Hi, Based on 1 knowledge base question, the answer was to go to User Account > Date Format and select the format required. However, the PRTG version im using 16.1.21.1257+, do not hv the DD/MM/YYYY format. Hence this question, how ...
Tue, 10 Jun, 2025 at 10:37 PM
Cannot get DFSRBacklog to work
Hi All, I am trying to get the above custom script to work and am having some problems. Hope you can help. I have configured the sensor to use the custom Get-DFSRBacklog.ps1 script but I am receiving: XML: Structural error in xml file, 1...
Tue, 10 Jun, 2025 at 10:37 PM
Riverbed Steelhead Sensors
Hey guys, Any plans for built in Riverbed Steelhead sensors? I currently monitor my Steelhead WAN accelerators through the MIB files provided by Riverbed but of course they are not as clean and neat as a built in sensor would be. You...
Tue, 10 Jun, 2025 at 10:37 PM
Factory sensors greyed out
Hi support, I have PRTG master and slave server(Failover Node) suddenly all ma factory sensors are greyed out although they show data but on the master node only not on the failover node....??? I am attaching a snap in which the failover ...
Tue, 10 Jun, 2025 at 10:37 PM
SMTP/POP3 email round trip sensor
I have this working going out to a webmail account. The email that is sent is only text so it gets passed straight through without triggering our anti-virus/malware scanning. Can the email be made to have an attachment (I want to send a W...
Tue, 10 Jun, 2025 at 10:37 PM
Bandwidth monitoring SNMP vs Netflow?
I have been using SNMP to measure the bandwidth usage of our Palo Alto firewall and it works fine. Is there some advantage of using Netflow vs SNMP? Thanks, Bob Article Comments Hi, it is pretty hard to talk of advantages h...
Tue, 10 Jun, 2025 at 10:37 PM
Sensor Freedisk
Hello, I want to add disk space for the sensor for Fortigate suppérviser to the disk. I tested with the OID : fg Sys Disk Capacity : 1.3.6.1.4.1.12356.101.4.1.7 fg Sys Disk Usage : 1.3.6.1.4.1.12356.101.4.1.6 I get the error me...
Tue, 10 Jun, 2025 at 10:37 PM
IMAP Sensor Login Failed
At first, sorry for my bad english. Today I try the IMAP Sensor to search for keywords in mails. If I configure the data for my google account it works. For my Exchange 2013 Server ist doesn't work. Both Imap services runs on E...
Tue, 10 Jun, 2025 at 10:37 PM
How to add channel information to Custom HTML Element In Map?
Hello everyone! Do you know how to add channel information to Custom HTML Element In Map? I want to collect channels data from sensor to html table like this : <style type="text/css"> .tg {border-collapse:collapse;bo...
Tue, 10 Jun, 2025 at 10:37 PM
NetApp sensors Temperature channel unit configuration
I have tried to use the Sensor Factory but I was unable to convert the Celsius unit configuration to Fahrenheit. The netapp device captures all temperature channels. The channel definition I have custom only captures channel ID#2, but it wo...
Tue, 10 Jun, 2025 at 10:37 PM
Notification delivery
Is it possible to use ad secondary email server the built-in email server? Thanks Article Comments If you mean that you want to use PRTGs built in mail server as secondary mailserver, then no; not possible. Feb, 2016 - Perma...
Tue, 10 Jun, 2025 at 10:37 PM
EXECUTE HTTP ACTION not working
I am getting a 404 when I try to use the EXECUTE HTTP ACTION. I want my monitor to start a Jenkins build via the web POST request http://user:password@jenkins.mysite.com/job/mybuild/build This works fine when I do this via curl mechanis...
Tue, 10 Jun, 2025 at 10:37 PM
No data when using the API for a specific sensor.
To give some background on what I am doing here is pulling a large group of sensors and recording the values. Any sensor that has a value of 0/no data/null I am re-scanning and checking the value to make sure the sensor is truly down or jus...
Tue, 10 Jun, 2025 at 10:37 PM
Traffic report
I have SNMP Traffic sensor. How i can get historic data report about incoming traffic per month (range: one year)? like: January - 2GB February - 3GB March - 3 GB ... August - 4 GB Article Comments The only way to do this would ...
Tue, 10 Jun, 2025 at 10:37 PM
Are there SSH script for monitoring AIX 7.1 Disk usage ?
Are there SSH script for monitoring AIX 7.1 Disk usage (eg. / , /home , /opt , /usr , /u01)? Article Comments Hi, AIX is not officially supported by PRTG so there are no out of the box sensors. However, the SSH Script Sensors s...
Tue, 10 Jun, 2025 at 10:37 PM
My VMware host sensor can’t find data. What can I do?
Suddenly, when monitoring the hardware of an ESX server, the corresponding sensor does not receive data anymore. PRTG shows a ‘Warning’ status for this sensor with the message ‘162 elements not found’ or similar. I did not change anything i...
Tue, 10 Jun, 2025 at 10:37 PM
Dropbox verbindung (API?) abschalten?
Es wurde festgestellt, dass PRTG versucht regelmäßig eine Verbindung zu Dropbox herzustellen. Da wir PRTG in einem Finanzsektor Testen müssen solche Verbindungen (API's) abschaltbar sein, jedoch habe ich bisher kein Ort gefunden, an dem...
Tue, 10 Jun, 2025 at 10:37 PM
HTTPS Bad Request
Since the update to PRTG version 16.1.21.1421 all http sensors which monitor a website via https get "HTTP/1.1 400 Bad Request" failure although the sites are up & running. The http sensors using regular http still work. Onl...
Tue, 10 Jun, 2025 at 10:37 PM
HTTP Full Web Page with IE Browser Engine stopped working
Hello Sience the last update the HTTP Full Web Page with IE Browser Engine stopped working! And it does not say down. The Loading time stays at 0ms! For some sites we need IE Browser Engine, cos the sites have Youtube embedded and Chromiu...
Tue, 10 Jun, 2025 at 10:37 PM
High Values in WMI Cpu Load Sensor
Hi I just realized that some of my CPU Usage values with the WMI CPU Load Sensor are crazy! The main channel show a minimum usage of -175% and a maximum of 6893%. In theory the accepted values are form 0 to 100% This is a screensho...
Tue, 10 Jun, 2025 at 10:37 PM
User Group & AD - Default Homepage Does Not Stick
Hello, We are using PRTG Network Monitor 15.4.20.4776 x64 and are trying to get a default homepage set for users of a specific group when they log in. This user group ties to Active Directory on a Windows 2008R2 Standard DC. We have trie...
Tue, 10 Jun, 2025 at 10:37 PM
Updating PRTG on Windows 2003 fails because of invalid certificate. What can I do?
I try to install a new PRTG version on my Windows Server 2003 system using the auto-update. Unfortunately, the update cannot be installed. The PRTG log shows the following message: 03.02.2016 13:09:33 Match: C:\Program Files (x86)\PRTG Ne...
Tue, 10 Jun, 2025 at 10:37 PM
Migration of test sensors to live service
How can I export my sensors from a test server to a production instance Article Comments I'm afraid that it is not possible to export individual devices, sensors or configurations. Only the complete configuration can be co...
Tue, 10 Jun, 2025 at 10:37 PM
SNMP error # 223 with CPU Load on a Cisco 4503
Hi, i have a problem with the CPU load sensor in a Cisco 4503, the other sensor interfaces and memory works right, but the CPU load give me problem with the error (SNMP error # 223) best regards. Article Comments Hello, we a...
Tue, 10 Jun, 2025 at 10:37 PM
Index change for SNMP Library sensor
Hi, we have created sensors based on snmp library sensors. There we read out tables and created sensors. So far so good. Now the indexes change for different values within these tables. And now we have incorrect data because the indexes d...
Tue, 10 Jun, 2025 at 10:37 PM
How can I identify the APPID connecting to a hostname?
I am receiveing Google alerts stating that a PC (also where PRTG is installed) is trying to log in to my Google account in an unsecure manner. I want to identify the process APPID connecting to accounts.google.com Is there a sensor I can ...
Tue, 10 Jun, 2025 at 10:37 PM
SMS Delivery configuration issue
I am trying to configure PRTG to send SMS notification and encountered the following issue: 1. My local bulk SMS provider is not in the list of supported providers in PRTG 2. Custom URL from my provider is as follow http://<username...
Tue, 10 Jun, 2025 at 10:36 PM
Custom SNMP Trap Reciever
Hello, I'd like to monitor trap messages sent from a machine. In my test configuration this worked well with the SNMP Trap Reciever sensor, but in practice my company uses a their own MIB file including Trap OIDs. The problem is that ...
Tue, 10 Jun, 2025 at 10:36 PM
maintenance window mode
we have scheduled a planned outage to do updates on servers. and we want to put PRTG in maintenance window mode so it doesn't show in the availability that is was down which we use for monitoring our SLA. Article Comments Is...
Tue, 10 Jun, 2025 at 10:36 PM
On monitoring HTTP status of multiple service instances of load balanced websites
I did see another similar question but I decided to start a new thread any way. We use DNS Round Robin (multiple IP A records for the same host name). Every time a client does a DNS lookup they get multiple IP addresses returned in random...
Tue, 10 Jun, 2025 at 10:36 PM
add http Channels of packet Sniffer for differnet Devices
Hi I want to add Traffics of http channel of Packet sniffer for some devices with different IPs and see live or historic traffic of http channel all in a graph. how is it possible in PRTG? Thanks Article Comments In case yo...
Tue, 10 Jun, 2025 at 10:36 PM
Custom column width in mapobjects
Is it possible to set any column widths ? Data tables seem to arbitrarily assign a width which can be inefficient. probegroupdevice, sensor, downtime all seem to use the 1/3 of the display when sensor/downtime could easily use 1/4 each...
Tue, 10 Jun, 2025 at 10:36 PM
XML With multiple channels the default Unit name.
Hi team, I have created a powershell script that will create the following XML file: <prtg> <result> <channel>Total Points</channel> <value> 43140 </value> </result> <re...
Tue, 10 Jun, 2025 at 10:36 PM
Bandwidth Monitoring
We have three gateways to the internet and I would like to measure the available bandwidth across each gateway. One gateway is a proxy, the second is the default gateway. I have a 10 meg file on an external web site which I will download pe...
Tue, 10 Jun, 2025 at 10:36 PM
Monitoring LSI MegaRaid Controller in Windows 2012 Storage Server
We have a Win2012 storage server which has an attached JBOD of several disks. We use a LSI MegaRaid Controller to connect the JBOD via SAS Cables. The controller has a theoretical max of 6 Gbit/s. We would like to monitor the actual cont...
Tue, 10 Jun, 2025 at 10:36 PM
How do I build a group for some windows system to monitor
I;m looking to monitor about 25 systems running win7, xp 2003. I created a group, but how do I add these system into the group so I can monitor their cpu and memory usage? Thank you Article Comments You can either add these de...
Tue, 10 Jun, 2025 at 10:36 PM
Business Process Sensor suggestions
I have started to use Business Process Sensor recently and I can see a great potential in it. Thank you Paessler for this sensor :) After some time of usage I have suggestions for an improvement: Drill down feature to go to groups, devic...
Tue, 10 Jun, 2025 at 10:36 PM
Sensor Factory Sensor error"At least one source channel is paused or has no data"
Hi I have some "Packet sniffing sensor" I used "sensor factory sensor" to sum http traffic of each channel but Since the Remote Probe is on each Computer when one of the owner of the computer turn it off the sensor fa...
Tue, 10 Jun, 2025 at 10:36 PM
Installation with Future Date/Time
I noticed that the monitoring software will not function correctly when I install it on a new server and then roll back the date and time. It appears that the program looks at the currently created database files and references them. If ...
Tue, 10 Jun, 2025 at 10:36 PM
Windows 10 version
Does PRTG care/prefer whether this is Windows 10 pro version or home version? This would be 64-bit Article Comments Home should be sufficient, remember to set your energy settings to "High Performance" in order for PRT...
Tue, 10 Jun, 2025 at 10:36 PM
How to differentiate between down on monitoring error from down from target device problem
My admins complain because sometimes they receive notifications on a "down" device that turns out to be a monitoring problem, e.g., authentication failure on target device, wmi errors, locked ssh accounts used for monitoring on ta...
Tue, 10 Jun, 2025 at 10:36 PM
SNMP traffic for Vlans
Dear, I'm trying to monitor the traffic which goes over our Vlans, but when I open the sensor for the Vlan the only thing I see is 1kb/s which is impossible. I've configured the snmp settings on our switches and routers but I...
Tue, 10 Jun, 2025 at 10:36 PM
How do I create a delta sensor from an HTTP Push data sensor value?
Hi, I want to monitor an application to make sure its handling a certain number of operations per minute. I worked out how to create an HTTP Push data sensor - and how to send the total from the application using HTTP. Thats great - and...
Tue, 10 Jun, 2025 at 10:36 PM
Code: PE235 "Class not found"
I get an Error with every WMI SQL 2005 Sensor -> Code: PE235 "Class not found" But i can find all classes with get-wmiobject just fine. I can even monitor everything with Windows Reliability and Performance Monitor. Other WMI...
Tue, 10 Jun, 2025 at 10:36 PM
PRTG sensor graphic
Hello, I have issue with the graphs of the sensors. In live data tab the graph from interval to interval have blanks, even though there is a value in the table. In the next refreshing interval the graph is filled and it is ok, and so on and...
Tue, 10 Jun, 2025 at 10:36 PM
Monitoring Vpn Connection
Hi There, We have an IpSec Vpn connection - Site to site between two firewall devices (Forti+Checkpoint) I would like to monitor when the vpn connection is up. Can you give mo some suggestions on how to achieve it? Article Comments ...
Tue, 10 Jun, 2025 at 10:36 PM
Request for Maintenance Window enhancement
I would like to request the capability to attach several device groups to one maintenance window; entering outage dates in one place and simply disabling when not in use. Article Comments Dear Tracy Thank you for your feedb...
Tue, 10 Jun, 2025 at 10:36 PM
Filterung von Alarmen für Kundenumgebungen
Hallo, ein Kunde möchte für bestimmte Server seiner Umgebung eine Auswertung aller aufgetretenen Ausfälle (Ping) seit dem 1.12.2015 mit der genauen Uhrzeit und Dauer des Ausfalls. Gibt es eine Möglichkeit dies in PRTG darstellen zu lassen? ...
Tue, 10 Jun, 2025 at 10:36 PM
Make PRTG external available
Hi, We want to make PRTG externally available for our organization, but we facing some problems with that. i setup the Administration console with all the external options, external DNS name and HTTPS enabled, after that is forwarded th...
Tue, 10 Jun, 2025 at 10:36 PM
List of worst services
Hello, i try to figure out the services that needs can be usefull to get n scripted restarted or something like this. For this it would require an list of all error/critical events of all sensors. The down time summery would not help, bec...
Tue, 10 Jun, 2025 at 10:36 PM
How to display all the rows from mysql table with mysql v2 sensor?
Hello, I am complete new to PRTG. I am trying to display device status from mysql database table with mysql v2 sensor. Problem, I am having is that device IDs are in database table with are random and I would like them all in channel ta...
Tue, 10 Jun, 2025 at 10:36 PM
HTTP XML/REST Value sensor
We could get the jk status xml result by given "jk:member errors" at XML Node field. After we upgraded to version 9.2.0.2125, it does not work anymore... The sensor responses "'jk' is an undeclared namespace. Line 1, ...
Tue, 10 Jun, 2025 at 10:36 PM
How to base all charts at zero
"Never trust a salesman, a politician, or a chart that is not based at zero." How do I scale all my charts to a min value of zero, without settings a max value also. I know I can manually scale all of my charts, but I have to ...
Tue, 10 Jun, 2025 at 10:36 PM
Could not start webserver: Structural error in xml file, 9 open items. ID: - 1000
I'm unable to start the PRTG Core Server service via Services. This PRTG has been working for a long time already. Not sure why this is happening now. Application log shows "Could not start webserver: Structural error in xml file, ...
Tue, 10 Jun, 2025 at 10:36 PM
Tips&Tricks: Can I filter a sensor list for several tags?
When using the PRTG web interface, I would like to view a list of sensors that carry several tags. For example, I want to show sensors only that have both a myTag and and bandwidthsensor tag. Also, is it possible to only show sensors of a...
Tue, 10 Jun, 2025 at 10:36 PM
SNMP Walk
Hello guys, I hope someone can assist me as I am new to the tool and SNMP Walk. My mission is to find the OID of a CPU on a Cisco 5515 ASA. I have downloaded the Paessler SNMP Tester 5.2.1 and am trying the walk..... I filled in the local...
Tue, 10 Jun, 2025 at 10:36 PM
Meraki PRTG
Hi, we have added a device and filled in the IPV4/DNS name and changed the SNMP Devices to v2c and put the Community string and SNMP port but when we go to create a new SNMP sensor the guide says to search for SNMP Custom Table but it doesn...
Tue, 10 Jun, 2025 at 10:36 PM
(001) lo Traffic (SNMP Traffic) Down (No response (check: firewalls, routing, snmp settings of devi
My server is up, but not sure why I am getting this, Please suggest on this: (001) lo Traffic (SNMP Traffic) Down (No response (check: firewalls, routing, snmp settings of device Article Comments Did it ever work? If so, have...
Tue, 10 Jun, 2025 at 10:36 PM
Local Network Devices
Hi there, I have a probe installed on local computer in a network. Can i monitor it's connection to different devices on the network (devices on which i can't install a probe? Please advise on how to achieave it. Article Com...
Tue, 10 Jun, 2025 at 10:35 PM
Create ticket with email
I'm new to PRTG and network monitoring in general. As I grasp some of the concepts I have some questions. I would like to generate a ticket when a email is sent regarding technical issues from our end user who will not be using PRTG. I ...
Tue, 10 Jun, 2025 at 10:35 PM
Custom Report Template - swap table info
Hello, I created a new report template, based off the 'B11 Graph Only - 24h' template, which makes a call to 'Graph plus 365day graph'. In 'Graph plus 365day graph' there is this line: <#report type="...
Tue, 10 Jun, 2025 at 10:35 PM
Monitoring DHCP SUPERscopes
Any word on monitoring SUPERscopes? I've added all scopes as described elsewhere in the KB, but we have quite a bit of them so using sensor factory to sum up scopes as someone else suggested isn't terribly practical. Especially give...
Tue, 10 Jun, 2025 at 10:35 PM
Mailsensor send alert incl. Mailbody possible
Hi all We are using the mailsensors to check if backup jobs were done successfully. Usually the software sends the errormessage in the emailbody to a mailbox and PRTG checks the mailbox. Now my question: Is it possible to ADD the actual...
Tue, 10 Jun, 2025 at 10:35 PM
SNMP Error 222
Hey there! I need somehelp with snmp monitoring for a Sophos SG Firewall. There is a MIB-file, but i cannot import them in our PRTG Monitoring Core Server with the converter tool. i tried to get a solution with the specific OID of the not...
Tue, 10 Jun, 2025 at 10:35 PM
add new snmp library for msa 2040
Hi to all i download MIB file for MSA 2040 from hp site and convert it to oidlib format with MIB Importer v3.4.8 i add san storage too prtg version 15 and then add new snmp sensor and choice snmp library and select new oidlib that i created...
Tue, 10 Jun, 2025 at 10:35 PM
VMWARE SOAP Sensor bringt nur noch Error. 1
Guten Morgen zusammen, bei der Überwachung einen vCenters mit 4 VMWare Hosts habe ich bei dem Sensor "VMWare Hostserver Hardware-Zustand (SOAP)" das Problem dass mir ein Host immer den Fehler: Error. 1 element returns an error ...
Tue, 10 Jun, 2025 at 10:35 PM
Setting up two different SMS gateways
I'm planning to implement two different SMS gateways (webbased) within a PRTG Cluster. At the moment under Notification Delivery, i'm only able to configure one Custom-URL based notification for SMS-gateways. Will there be a way t...
Tue, 10 Jun, 2025 at 10:35 PM
Monitor DATASTORE Latency individually under VMWare vsphere 5
Hello, With the actual version of PRTG, how to monitor the latency on each DATASTORE, instaed of global latency per VMWare host Is it possible through VCENTER sensor ? If yes, how to do this Thanks Article Comments Hell...
Tue, 10 Jun, 2025 at 10:35 PM