kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Version 18.3.42.1748 update auto-applied overnight, now core service on server won't start?
hello, I've had PRTG installed and running well on a win 2008 r2 server (I'll call it officeserver here) at my office since late-June 2017. I've always let the service auto-upgrade and reboot that server in the evening whene...
Tue, 10 Jun, 2025 at 12:39 PM
information on ssh remote ping
Is there more information on how the sensor ssh remote ping works? All I'm able to find is that it uses ping and ssh. I was looking for more. Thanks Article Comments Hi, There's not much more to it, to be honest :) ...
Tue, 10 Jun, 2025 at 12:39 PM
Query PRTG data from other systems
One of the many things we utilize PRTG for is to monitor the connectivity of our remote locations. We use simple ping sensors to verify that their connection is good. I am wanting to be able to extend the ping results to our ERP system and ...
Tue, 10 Jun, 2025 at 12:39 PM
Step by Step guide including custom sensor creation
Hi All! I'll start by saying I'm a huge fan of PRTG I've implemented it wherever I've worked and it has only improved over the years. I've done a write up here: https://dailysysadmin.com/KB/Article/1262/step-by-step-gu...
Tue, 10 Jun, 2025 at 12:39 PM
Monitoring LAN traffic in snmp tester
Hi I'm somehow new to prtg (been working with it for 2 weeks) I've added onboard lan traffic sensor and now i want to check the values in the snmp tester but i can not find any related OIDs to trace it. is there any way to do this ...
Tue, 10 Jun, 2025 at 12:39 PM
Mutiple channel with vbscript
I use vbscript and my code is that: strComputer = "127.0.0.1" ' Leave User and Password blank for local machine strUser = "" strPassword = "" strNamespace = "root/cimv2" Set objLocator = Cre...
Tue, 10 Jun, 2025 at 12:39 PM
Only one channel in advanced sensor somewhy.
Greetings! I have a sensor that monitors a state of RAID controller and Virtual disks. It makes output like this: <prtg> <result> <channel>PERC Status</channel> <value>0</value> <channel>Virtua...
Tue, 10 Jun, 2025 at 12:39 PM
PRTG to query 3rd party API
To sum up, we monitor 2 ships that have 3G (mobile) connections when they leave port. Currently we are using a schedule to change when the ships go out of range. This is proving to be problematic, as the logs in PRTG pause when the sche...
Tue, 10 Jun, 2025 at 12:39 PM
How i can fetch sensors data through PHP script ? need step by step configuration
One of my customer has made a procedure to fetch data from sensors through PHP script for scheduled reporting,. i am unable to understand the process of doing so. how i can co-relate the PHP script with PRTG. I need step by step configurat...
Tue, 10 Jun, 2025 at 12:39 PM
Monitor HTML content without []
Hello, we have special hardware here that is only able to send plain values without the []. It only sends one number back so it should be possible to monitor that. I was not able to get it work with the HTTP(Inhalt) sensor. Is it possible...
Tue, 10 Jun, 2025 at 12:39 PM
Pls., share with me a custom script to manage these Storage Arrays & Tape Library; Infortrend EonSto
Greetings, Can I get a custom script to monitor Infortrend EonStorDS 4000 Series HMN v1.6, EonStorDS 3000 Series HMN v1.2 and ESDS 4000 Series QIG v1.6 and Quantum i500 Tape Library? Best Regards. Frank. Article Comments Hi ...
Tue, 10 Jun, 2025 at 12:39 PM
Can I build a sensor that include time function?
I want to build a sensor that contrast the previous day data, How can I build it? Article Comments Hello there, thank you for your KB-Post. You would have to leave a custom sensor (with a custom script) running in parallel, ...
Tue, 10 Jun, 2025 at 12:39 PM
Monitor AFP on OS X machine
Hello, I would like to make sure AFP is running on a OS X fileserver. Possible to monitor this with PRTG? Thanks Article Comments I am interested in this as well. Feb, 2017 - Permalink Hi Tony and Noah, PRTG can...
Tue, 10 Jun, 2025 at 12:39 PM
Can you pause notifications for a single device/sensor?
Is there a way to pause notifications for a single device/sensor via the api? Article Comments Hello there, I'm afraid that's not possible through the API either. A notification is being triggered by a sensor's not...
Tue, 10 Jun, 2025 at 12:39 PM
Status aware icons
I have tried various articles on the site about creating custom status icons that are status aware. All of them seem to fail. All i can get is a bar with all of the statuses for the specific device. What i am trying to get is an image of a ...
Tue, 10 Jun, 2025 at 12:39 PM
Monitoring sql consulting
Hi, I did a sql query and i have to, in the Microsoft power shell. I need that PRTG can read the result of my query. That's my script: invoke-sqlcmd -query "select campo from DB..tabla where campo = 10" -ServerInstance &qu...
Tue, 10 Jun, 2025 at 12:39 PM
Historicdata report details
Hi guys, While building some availability reports we ran into a couple of unclarities. The general idea is that we need to know coverage and downtime data up to minute intervals. In order to do this, we first make a request for a sensor...
Tue, 10 Jun, 2025 at 12:39 PM
Integration for installations
Dear Tech Team, we are using large installation of PRTG in our company consist of 3 Probes and more than 9.5 K sensors , as we've faced some difficulties due to the amount of sensors and consideration of high rate of calculation as a re...
Tue, 10 Jun, 2025 at 12:39 PM
Is there anyway to get alerts while migration is happening?
I will be migrating PRTG to a new server. I know this will take a while so I need to know if there is anyway to get alerts from the sensors while migration is happening. Article Comments Dear techguy, during migration, the PRT...
Tue, 10 Jun, 2025 at 12:39 PM
Monitoring Windows System Time Difference to NTP-Server
How can I monitor the time difference between a Windows system and a ntp-server? I would like to do something like: get the time of the target Windows system (maybe by snmp?), then get the time of a specific ntp-server, then calculate the d...
Tue, 10 Jun, 2025 at 12:39 PM
ping sensor reading unusually log
Hello. I have a ping sensor (for a map object) that is on a core switch. For some reason, it will periodically go amber as it is "reading unusually low for this period". I do not have this problem with all the other ping sensor...
Tue, 10 Jun, 2025 at 12:39 PM
Some SNMP queries failing
Up until 8pm last night, we were monitoring a server using SNMP Disk Free sensors. At that time the machine was rebooted and now we're seeing errors for all but C and D drive (others are E, F, G, H, I, J, and Q). The error message is ...
Tue, 10 Jun, 2025 at 12:39 PM
Links on the Map in front of border-objects
hello! I'm trying to create Map with network objects looks like this: https://yadi.sk/i/FF8ku1lc3Zjd7r I'm usign borders to visually separate areas of the map. But Links between routers somewhy are under the border objects. ...
Tue, 10 Jun, 2025 at 12:39 PM
Library Views with Device Information
Is it possible to monitor specific senors in a Library view, while also showing the device that it is connected too? For example, we are monitoring the 'Uptime' on a particular set of devices. Using this method, I can get a notifi...
Tue, 10 Jun, 2025 at 12:39 PM
Send sensor content on regulary basis
Hi all, might anyone is able to help me :) I've set up a printer monitoring system and based on threshold triggers it automatically orders accessoires at our distributor. 1.) But on a regular basis (monthly,quarterly) we have t...
Tue, 10 Jun, 2025 at 12:39 PM
Issue wirh Entreprise Console since update
Hi, I went throught serveral updates to 18.3.44.1062 and i'm not able to run the entreprise console anymore. It worked fine from the last 3 or 4 updates but now it won't launch with the errors : access violation at address 00BBE2A...
Tue, 10 Jun, 2025 at 12:39 PM
My sensor wmi
This sensor has not received any data since startup. Please check "WMI Delay" channel of core/probe health sensor. Consider distributing your WMI sensors across several probes! Article Comments Hi there, This is not ...
Tue, 10 Jun, 2025 at 12:39 PM
Is there a way to monitor SSH availability for a Router?
I want to be able to monitor the availability of SSH via my admin account on several Cisco routers. Previously I've monitored this as a router can be up, but I would have issues with accessing them via SSH. I see PRTG has options for SS...
Tue, 10 Jun, 2025 at 12:39 PM
Erro during start of PRTG Enterprise Console
After installation of preview version 18.3.43.2263 the Enterprise Console stalls during start with an error "Load of logging dll paeadvlog.dll failed: Das angebene Modul wurd nicht gefunden" DLL is missing on system, reinstall o...
Tue, 10 Jun, 2025 at 12:39 PM
WMI Disk Free Sensor - Cant remove drive
Hi, Autodiscovery picks up WMI Disk Free Sensor whih i want - however it scans all drives. There are some drives that i dont want to monitor on some servers (Backup RDX/USB drives for example) How do i remove those drives from the che...
Tue, 10 Jun, 2025 at 12:39 PM
Add a channel with date/time via JSON read by HTTP Data Advanced sensor
I'm using an HTTP Data Advanced sensor to monitor some JSON, containing several channels. In theory, this JSON should be overwritten every 5 minutes with new, so the sensor runs every 5 minutes too. However, in reality the JSON is not a...
Tue, 10 Jun, 2025 at 12:39 PM
How to change sensor default configuration?
Hi! Help me, please. How can I change snmptrafficsensor default configuration? I need "Connection Status Handling" was on 2 position not 3 for all new and old sensors. Thank you! Article Comments Hi there, Changin...
Tue, 10 Jun, 2025 at 12:39 PM
Unable to monitor Swyx Client
We imported the original swyx ( ipPbx.mib ) file into Paessler MIB Importer V3, saved it as swyx.oidlib and moved it to the correct paessler directory. After creating a new SNMP custom sensor we dont get any response from the phone serve...
Tue, 10 Jun, 2025 at 12:39 PM
Alarm on absolut values (MultiEdit)
Hi, in the sensor Disk Free we would disable the Percentage Limit Check, we only need the Size Limit Check. How can we configure this global or with multiedit? Is this possible? Kind regards Fabio Article Comments Hi Fabio, ...
Tue, 10 Jun, 2025 at 12:39 PM
Dell Powervault Physical Disk Error
Hi Guys, I'm having issues with the PowerVault Physical disk sensor. The software is working as you'd expect and the smcli show allphysicaldisks returns my summary with disk information just PRTG cannot. any advice? Kinde...
Tue, 10 Jun, 2025 at 12:39 PM
Cloud HTTP sensors multiple PE231 warnings and errors over weekend
PRTG v18.2.41.1652 We have 5 Cloud HTTP sensors in place pointing at the landing pages for our customer facing sites as part of a layered set of checks; other layers include non-PRTG held scripts on external resources. Since 13 July 201...
Tue, 10 Jun, 2025 at 12:39 PM
Report Emails dont want as PDF attachment
I've created a new report, and also created a custom template. The report works fine, if I run it manually there is an option to "View report as HTML" or "Create PDF file, store it & send by email". However, i...
Tue, 10 Jun, 2025 at 12:39 PM
Can't add SNMP UCS Chassis sensor
I have a UCS c220 that I'm trying to add under monitoring. I'm able to add the SNMP Cisco Disk sensor, and the SNMP Cisco UCS System Health sensor, but I cannot add the SNMP Cisco UCS Chassis sensor. The error is telling me to che...
Tue, 10 Jun, 2025 at 12:38 PM
PRTG Web GUI Certificate based Authentication
Looking if there's an option for Cert based auth to login to PRTG? PCI 3.2 requires 2 factor into any non-console administrative account. We use cert based auth for 2 factor. Is this possible to do? Article Comments Hi there...
Tue, 10 Jun, 2025 at 12:38 PM
WMI eventlog monitor alert on new records volume not speed
Hi, i want to set an alert on the new records volume and not on speed... so if 1 new record is there i want to setup the sensor to down..... is this possible, i only see how to set the upper error limit on speed... Article Comment...
Tue, 10 Jun, 2025 at 12:38 PM
REST Custom Sensor
Hi, I try to configure a REST Custom Sensor but I have an error when I try to check the sensor : Cannot load endpoint https://myurltotheapi: expected status 200 OK but got 405 Method Not Allowed. I configure the sensor with these paramete...
Tue, 10 Jun, 2025 at 12:38 PM
size of single multiple files in one sensor possible?
Hello, Is there a skript out there where you can put multiple files in one sensor? The prtg filesensor only can show one file per sensor. I have 20 Database files and want to see the grow of each file in a graph, but dont want make one se...
Tue, 10 Jun, 2025 at 12:38 PM
Can PRTG ignore ports that are administratively down?
We monitor hundreds of switch ports and I want to set the sensor in PRTG to "Show Alarm when Disconnected" for all the switch ports. The problem is PRTG is showing alarms on ports that are Administratively down in the switch. Ot...
Tue, 10 Jun, 2025 at 12:38 PM
Object reference not set to an instance of object
I created a Windows Update Status sensor and no data is reported. I get the message above . Article Comments Does both the PRTG server and the target machine have Powershell 3.0 or greater installed? Apr, 2018 - Permalink ...
Tue, 10 Jun, 2025 at 12:38 PM
Open ticket external control ticket
Hello, We will open a ticket in another external tciket tool (CA SDM). How should this be done in the PRTG? Will we have to execute trigger calling a call system API, passing the PRTG variables? Is there any documentation to support u...
Tue, 10 Jun, 2025 at 12:38 PM
SNMP Error code 27
Hi, Getting an SNMPERR_BAD_SEC_NAME (SNMP error # -27) on our UCS system Health sensor. Can't find any info on what that code means. Is there a list somewhere? Cheers. Ringo. Article Comments Hi Ringo, Please enter...
Tue, 10 Jun, 2025 at 12:38 PM
PowerShell XML Custom EXE/Script Sensor return 0
Hello everyone, I am quite stuck on this one, I made a PowerShell script that parse a table from a web page to an array in order to render the result on PRTG. The end of the script is as follow : $value = $MyArray['value:'...
Tue, 10 Jun, 2025 at 12:38 PM
Dependency Template
Hi, First a big Yeej, after the testing phase and great support from you guys we finally became a 3 year PRTG member :) But i do have another question: Is there a way to setup dependencies faster? Right now i have for example a 40 VM...
Tue, 10 Jun, 2025 at 12:38 PM
Migration of maps between hosts
Hi Paessler. I am manhandling a large group from one host to another to aid in load balancing and i was wondering if it is possible to migrate the maps that these groups populate to the second host too? Article Comments Hi Sa...
Tue, 10 Jun, 2025 at 12:38 PM
What alerts if the PRTG server goes down
Hello, I would like to know what some options are if either my PRTG server goes down, or the internet connections to my office go down. I.E, If PRTG cannot contact me via email/push/etc, because of a failure, then what CAN contact me. ...
Tue, 10 Jun, 2025 at 12:38 PM
Use both HTTP and HTTPS
Hi there Would you please assist how to use both HHTP and HTTPS in prtg for web interface, for example use HTTP for internal users and HTTPS for external one. BR Mansour Article Comments That's not possible natively, you w...
Tue, 10 Jun, 2025 at 12:38 PM
High CPU Load on Remote Probe
Hello together I noticed high CPU load on our Remote Probe (Probe Service: V18.3.42.1748). How can I reduce the CPU load? Remote Probe: 1 Socket with 2 Cores and 4 GB RAM, 2268 Sensors are in use with one PRTG Core Server kind regards...
Tue, 10 Jun, 2025 at 12:38 PM
HTTP Content Check
I would like to know if there is some sensor HTTP that is down when the contents of the site is modified. I do not want notifications, i want the sensor is red. Can you help me? Thanks. Article Comments Hello, I'm afra...
Tue, 10 Jun, 2025 at 12:38 PM
no alarm when machine is switched off
We want to monitor the HDD-usage of several client computers - that's no problem. is it possible that if the machine is switched off there is no alarm (the client machine is not displayed in the alarm count nor set to "red state&qu...
Tue, 10 Jun, 2025 at 12:38 PM
Reports on Sensors down over 24 Hours
We want to run a report to display all sensors down for a period longer than 24 hours. How do we go about doing this? Wizard Article Comments Hi, there is no standard report for this. You will have to use the PRTG API to ge...
Tue, 10 Jun, 2025 at 12:38 PM
I just started getting these errors - Cisco 3560cx
i just starting getting this error warning there are two of them SSL Certificate Sensor Down: Failed to establish secure connection [Step 0] Error connecting with SSL. EOF was observed that violates the protocol [Step 1] Error connecti...
Tue, 10 Jun, 2025 at 12:38 PM
Monitoring via MAC address
Is there a sensor that monitors only MAC address? Article Comments Hello Thiago, thank you for your inquiry. Unfortunately, no. PRTG works at Layers 3 and 4. It has little understanding and contact with Mac Addresses. With c...
Tue, 10 Jun, 2025 at 12:38 PM
Can I use a generic meta-scan for any sensor type?
There are many sensor types in PRTG which scan for available monitoring items during sensor creation, the “meta-scan”. I would like to know if it is possible to perform such meta-scans for other sensor types, too? For example, can I crea...
Tue, 10 Jun, 2025 at 12:38 PM
Why does my Powershell Sensor show "The client cannot connect to the destination [...]"
After updating to PRTG 13.3.6.x my Powershell Sensor stopped working. It now shows the error message Connecting to remote server failed with the following error message : The client cannot connect to the destination specified in the reque...
Tue, 10 Jun, 2025 at 12:38 PM
Monitor PPTP Windows VPN
I need an easy way to monitor my PPTP Windows VPN at the server side as described here: https://www.es.paessler.com/vpn-monitor I only can find info about Cisco and SonicWall VPN sensors, but not for a Windows VPN. Is possible? Thank...
Tue, 10 Jun, 2025 at 12:38 PM
Retrieve all Object Properties via the API
Is it possible to retrieve all object properties, the same way we can do with: .../api/table.xml?content=sensors&columns=sensor&username=myuser&passhash=hash The reason for the question, I am working on a project to automatica...
Tue, 10 Jun, 2025 at 12:38 PM
Cloning a traffic notification trigger
Hi I don't know whether it is the right place to ask I need to check the traffic on certain interfaces: sites have 2 routers one SDSL and the other 4G I added a notification trigger which sends an email when the traffic is under 1kb/s f...
Tue, 10 Jun, 2025 at 12:38 PM
Multi-sensor management
Hello, I've installed PRTG on my company to monitor several customers. They all have an Active Directory, an Exchange server and other servers. For all these services, I've created dedicated groups on PRTG and run a first auto-d...
Tue, 10 Jun, 2025 at 12:38 PM
Install Remote Probe
Hello, I would like to install a new Probe with this tutorial: https://www.paessler.com/manuals/prtg/remote_probe_quick_install Step 1 is ok: I have no firewall and in System Administration "Probe Connection IPs"="All IP...
Tue, 10 Jun, 2025 at 12:38 PM
How to create and fill Librairy based on tags ?
Hi, Is it possible in PRTG to have a librairy automatically filled based on node tags ? Typically we like to use the library to group the nodes based on location information. Best regards, Article Comments Hi, When creat...
Tue, 10 Jun, 2025 at 12:38 PM
&lt;> are translated to {} in http request
I'm connecting PRTG to our TOPdesk call management system. An alarm triggers a HTTP request to TOPdesk to generate a new supportticket. I've got that working now. Now it's time for some formattting. I want to send HTML tags i...
Tue, 10 Jun, 2025 at 12:38 PM
All sensors turns gray spontaneously after last upgrade in july 2018
After the upgrade in July 2018 we encounter spontaneously a problem with the sensors. Most of them turned gray and in the eventvwr we see this error occure for every sensor: Log Name: System Source: Service Control Manager Date...
Tue, 10 Jun, 2025 at 12:38 PM
PRTG Powershell gibt als Wert nur 0 aus
Mahlzeit zusammen, ich habe ein Problem mit PRTG und einem kleinen Powershellscript welches in PRTG immer nur eine 0 ausgibt. Ich hab jetzt viel gegooglet weiß aber nicht weiter. Mein Script sieht folgendermassen aus: $status = @(Get-...
Tue, 10 Jun, 2025 at 12:38 PM
Device Name From Snmp sensor data
Hi! I Have a device un PRTG. This Device has a snmp sensor, which returns device name from specific OID. How can I change device name according snmp data? For Example: i cnhage device settings and change its name. Snmp sensor get updat...
Tue, 10 Jun, 2025 at 12:38 PM
Do probes have a webinterface?
In our setup we have 1 core server and several probes in different physical networks. If the connection between one of those networks and the core server is disconnected then the probe can't send sensor results to the core. My questi...
Tue, 10 Jun, 2025 at 12:38 PM
NetApp Fibre Channel Interfaces
Hi there, does anybody know if it's possible to monitor fibre channel interfaces of a NetApp? I can only monitor the ethernet interfaces with the standard sensors. I've already looked through the MIB and it seems that there is no wa...
Tue, 10 Jun, 2025 at 12:38 PM
Creating dependencies
I am trying to setup dependencies. I can set a device up with a dependency pointing to a ping sensor on a different device. I then go and look at the Dependencies Overview and can see the device listed pointing to a red box saying "Sen...
Tue, 10 Jun, 2025 at 12:38 PM
Monitoring CPU and memory per process linux
Hello, We may migrate from Solarwinds to PRTG, so we are experimenting, but we are a bit stuck on this: We need to monitor linux process. So we followed this article: https://https://helpdesk.paessler.com/en/support/solutions/articles/7...
Tue, 10 Jun, 2025 at 12:38 PM
WMI Process 64 Bit OS >4 GB Ram
Hello, is it possible to monitor the RAM usage of a 64bit process >4 gb? I get the message "This 64 bit process may use more than 4 GB (code: PE130)" but the sensor is green and 4096 MB ram is in use. Is there a better way or c...
Tue, 10 Jun, 2025 at 12:38 PM
How to send out of band notifications (e.g. SMS) when internet connections fails
We are looking to send notifications out of band. We would like to be alerted when our internet connection goes down. What is your recommendation? Article Comments Option 1: Using a Mobile Phone as SMS Gateway (or a Modem) F...
Tue, 10 Jun, 2025 at 12:38 PM
CSV Export to named file
The export file is named using the date which makes it difficult for other processes to pick it up. Can I specify the file name of the CSV file that csvexport produces? Article Comments Hi Jonathan, This is not possible as CS...
Tue, 10 Jun, 2025 at 12:38 PM
Re-brand PRTG 9
I am looking to changed the image on the login screen to fit my companies default webpage layout. I saw there was a guide to do this for PRTG 7 but it does not see to work in PRTG 9. Any help would be greatly appreciated. Article Co...
Tue, 10 Jun, 2025 at 12:37 PM
Is PRTG 508 compliant?
508 compliance deals with users with disabilities, such as increasing font in an application for easier viewing. https://www.section508.gov/ Article Comments PRTG's interface is basically a web-application. The AJAX web-in...
Tue, 10 Jun, 2025 at 12:37 PM
How do I inject to the Downtime channel from HTTP Push Data Advanced Sensor?
After initially creating my HTTP Push Data Advanced sensor, there was a single channel shown -- "Downtime" (ID -4). The XML payload expected by the push data channel requires a channel to be specified, and when I push data to the...
Tue, 10 Jun, 2025 at 12:37 PM
Polling an Arduino+Ethernet shield with PRTG to create Dashboard
Hello! I have 2 two questions : 1. I use PRTG for monitor temperature in house, water heading etc.... work great. On my android tablet have install prtg and i see function "dashboard" Dashboard show me in full screen mode n...
Tue, 10 Jun, 2025 at 12:37 PM
How to assign multiple values from a MYSQL query to different channels on the same sensor?
We are trying to get multiple values from a MYSQL query and we would like to assign these multiple values to multiple channels on the same sensor. The way we have it working for now is that we run multiple queries and we assign each query r...
Tue, 10 Jun, 2025 at 12:37 PM
Zu jedem Kanal ein graph
Hallo, ist es irgendwie möglich zu jedem Kanal einen eigenen Graphen anzeigen zu lassen. Bei diesem Test Sensor sieht es bisschen durcheinander aus da die Graphen teilweise übereinander gelappt sind. Für eine bessere Übersicht wollte ich ...
Tue, 10 Jun, 2025 at 12:37 PM
Can SSH Sensors return multiple values?
I wrote a bash script that checks if a process is running or not and the script works fine but I would like to make another version of the script that can check multiple processes to see if they are running and return the the result of each...
Tue, 10 Jun, 2025 at 12:37 PM
Windows 8 / IE10 Ajax Web Console Not working
Hi i've recently upgraded to Windows 8, its the final RTM version. PRTG Ajax web interface doesn't display properly, I can login but devices don't display at all. Any suggestions for making this work? In the mean time I am using...
Tue, 10 Jun, 2025 at 12:37 PM
How to get current speeds from bandwith sensor
Is there a possibility to get the current speed from a bandwith sensor by API? I'm able to get the "total bandwith" but not the traffic in / traffic out seperated. Thanks a lot for the tips / feedback! Article Commen...
Tue, 10 Jun, 2025 at 12:37 PM
Netflow v5 and 9 Sensor issue
I setup Netflow V5 and 9 sensors and I am using the Paessler Netflow generator to generate flow, but my PRTG sensor is not receiving the flow. The prtg Netflow tester is however detecting the flows. The tester is using the same port setting...
Tue, 10 Jun, 2025 at 12:37 PM
How can I monitor free disk space of LUNs in a XEN pool?
In order to keep an eye on disk space usage, I want to monitor LUNs and local storage of my Xen pool and Xen server. Unfortunately, the SSH Disk Free sensor only works with CIFS and NFS, but not with iSCSI shares. Is there another way to ...
Tue, 10 Jun, 2025 at 12:37 PM
SSH Remote Ping Returning non ascii strings
Hello, i am trying to use SSH remote ping to catch the repsonse time between a switch stack and a router. I have this configred for shell access however the output of the sensor in the logs is not returning normal data. I cant copy and p...
Tue, 10 Jun, 2025 at 12:37 PM
Bring more than 500 results on a PRTG API call
Hi everyone, I´ve been trying to make an http request to our prtg through the API that can bring all the sensors currently monitored in our system, since we have more than 18000 sensors, which would be the best way to do it? I´ve been ...
Tue, 10 Jun, 2025 at 12:37 PM
Win 10 April 2018 update
I installed the April 2018 update on a workstation yesterday. Today I first upgraded PRTG to 18.2.40.1683, but still all was working well. Then I updated the "server" running PRTG with the April 2018 update. After that, the work...
Tue, 10 Jun, 2025 at 12:37 PM
PRTG with Juniper EX-Switch
Hi folks I got a general question about flow-monitoring. Here is my theoretical setup: 1 Juniper ex-switch with let's say 3 directly connected firewall. The firewalls are connected on Port xe-0/0/0, xe-0/0/1 and xe-0/0/2. On the switc...
Tue, 10 Jun, 2025 at 12:37 PM
Monitoring EMC VNX 5200
Hello, we got a new EMC VNX 5200 Storage and i want to monitoring it. But i can´t find the right Sensors. Are there some MIB Librarys i can use? Need some help because at this moment i know nothing abaut EMC :-( Geetings Patrick ...
Tue, 10 Jun, 2025 at 12:37 PM
Sensor query fails. Set sensor to "down" immediately
I am monitoring some parameters of my equipment by SNMP. When my equipment was down, sensor change state "warning" first after set "down". Although, i already set "If a Sensor Query Fails -> Set sensor "down...
Tue, 10 Jun, 2025 at 12:37 PM
How can I monitor KEMP LoadMasters with PRTG?
I use KEMP load balancers in our IT infrastructure and would like to monitor our KEMP devices. In particular I want to monitor a KEMP LoadMaster. How can I monitor my KEMP LoadMaster with PRTG? Article Comments This article ap...
Tue, 10 Jun, 2025 at 12:37 PM
Add all MS-SQL databases
Hi, is it possible to add all running databases at the same time to a server? I actually only can add one database at the same time. Greetings Florian Article Comments Hi Florian, Can you clarify this a little bit? What exac...
Tue, 10 Jun, 2025 at 12:37 PM
Monitor VM migration across VMWare cluster
Would you please tell me how can I monitor VM migration (cold migration or vMotion). I have two VMware clusters within the same vCenter. The second cluster includes only oracle VMs and I need to prove to oracle team that those oracle VM ar...
Tue, 10 Jun, 2025 at 12:37 PM
ASA VPN Users by group
On our ASA, we have different groups for ASA users. In PRTG we are currently monitoring the total number of VPN users. Now I would like to see the number of users four each group, is this possible within PRTG? At the moment I have written...
Tue, 10 Jun, 2025 at 12:37 PM
Sensors Not Working From Failover PRTG Server
Support: All Sensors were working successfully on the primary and failover prtg servers prior to a Window update performed on 3 host servers in a Microsoft Hyper-V environment The PRTG server, is a physical server, (not in the failover c...
Tue, 10 Jun, 2025 at 12:37 PM
How Do I solve a 10061 error when trying to connect remote probe?
I am trying to connect a remote probe. I just migrated PRTG onto a new server and when I tried to connect a new remote probe I get this error. I have my firewall set up so that this would work but I keep getting this error in the logs. How ...
Tue, 10 Jun, 2025 at 12:37 PM
How to Monitor Windows Server Backup on Server 2008 Standard with PRTG?
I am in need to monitor Windows Server Backup on Server 2008 Standard using the email notification feature and PRTG. There is a fix ive seen online: https://helpdesk.paessler.com/en/support/solutions/articles/7600006515312-monitor-windows-s...
Tue, 10 Jun, 2025 at 12:37 PM