kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Sensor Factory - Automatic creating from Template
We have one Device Template based on SNMP Lib. We need a sensor that is a sum of two OID values on that Lib. We know for do that we can use Sensor Factory that gives me the sensor result caulated besed in other sensors. Our question i...
Tue, 10 Jun, 2025 at 8:34 PM
SQL Always On HA monitoring
Is there a way, sensor to monitor SQL 2014 Always On Availability groups? I want to see which DBs are being protected and which one is primary, secondary, what is the health of the cluster Article Comments We have no dedicated s...
Tue, 10 Jun, 2025 at 8:34 PM
SSL Certificate check
Hi, I created a parent object with field "dns name" = complete url, that should be checked. Under the parent object I created a sensor "ssl certificate". I would like to check, if the fingerprint of the certificate is th...
Tue, 10 Jun, 2025 at 8:34 PM
API query
Hi, I am trying to use the HTTP API to query individual sensors for their values, for example the ping sensor for the value of the latest response. The documentation isn't very extensive so it's proving quite challenging to get this...
Tue, 10 Jun, 2025 at 8:34 PM
New sensor to notify if a server requires reboot after update installation
It would be an advancement to have a sensor notify us in case a server requires reboot after update installation. Today, this task is done by SCOM, but since most of features are supported by PRTG, we wouldn't need SCOM any more. ...
Tue, 10 Jun, 2025 at 8:34 PM
WMI Sensors Failing
I have added my PRTG service account to an Active Directory group, which is in turn added to the Administrators group on my servers. The WMI sensors are failing on some of my servers (other servers work correctly). If I add the PRTG serv...
Tue, 10 Jun, 2025 at 8:34 PM
DNS server does not respond
Our customer has a question would like to ask: “The below problem happens all the time. To press the button of SCAN NOW, which won’t show Warning messages. Could you help to check this issue? Thank you in advanced.” The DNS server does...
Tue, 10 Jun, 2025 at 8:34 PM
Dependent sensors not pausing when master-sensor is paused
We have the following situation: Core_Server > Device_1 > Sensor_Ping (Ping for ESXi host) Probe_2 > Device_2 > Sensor_Datastore (Datastore for ESXi host via vCenter) On Sensor_Datastore I have disabled the inheritance of ...
Tue, 10 Jun, 2025 at 8:34 PM
Trying to implement a Python Script Advanced Sensor but I get (code: PE233) -- (code: PE231)
Here is my code: if __name__ == "__main__": try: #Code to generate the dictionary that I will not put in the question otherwise it gets too long dictionary = {"Record_letti": temp2[11], "Rec...
Tue, 10 Jun, 2025 at 8:34 PM
How to monitor a specific network interface for ping/http resolve time
I've been using PRTG to monitor the LAN ping times and WAN http response times on one of my many networks. I have multiuple connections and when I enable other interfaces, the PRTG monitor defaults to these networks, which I am not tryi...
Tue, 10 Jun, 2025 at 8:34 PM
Using EC2 for Clustering
Hello, I was thinking about deploying a few EC2 instances as Clustered probes, however i can't get it to work. Is this due to the way PRTG forces you to use a specific IP set by the nic? I've tried adding elastic IP's to my ...
Tue, 10 Jun, 2025 at 8:34 PM
Experiences with PRTG Cluster
I want to ask if someone has negative or positive experiences with the PRTG Cluster ... Did you have Problems setting it up? How does the Replication work? Does it make Sense to set up the Cluster? Article Comments Hello Alexan...
Tue, 10 Jun, 2025 at 8:34 PM
Clustering in a different network and location
Can I cluster a different network and location? Article Comments Sure, if they can connect to each other throughout the networks and firewalls, this will work just fine :) Feb, 2015 - Permalink Do i need to portforward...
Tue, 10 Jun, 2025 at 8:34 PM
Cluster probe is not sending alerts
We are in the process of evaluation of PRTG. Yesterday I've created cluster based on two separate working PRTG installations. As MASTER I left our "production" 100 sensors installation and for SALVE I've migrated test inst...
Tue, 10 Jun, 2025 at 8:34 PM
Remote Probe Frequent disconnection
Hi, Our remote probes intermittently disconnect in respected time stamps on a daily basis, Kindly help us resolve this issue as soon as possible. Thanks, Pavithran Pandian Article Comments Hello, Thank you for your post. ...
Tue, 10 Jun, 2025 at 8:34 PM
Dependency multi-edit
Is it possible to implement multi-edit sensors for the dependency setting? Especially to make the sensors master for their device (for example to make all the ping sensors master for their respective device). Article Comments He...
Tue, 10 Jun, 2025 at 8:34 PM
Web Interface Ajax Error
For some reason i am unable to manage PRTG using the Web Interface. Everything works fine if i work directly on the server, but as soon as i start the Web Interface, it loads the main page and that is as far as it goes. If i try to do anyth...
Tue, 10 Jun, 2025 at 8:34 PM
Netflow sensor should display a warning when flow time information is wrong
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want PRTG to detect when Netflow packets con...
Tue, 10 Jun, 2025 at 8:34 PM
WMI HDD Health sensor error
I want use WMI HDD Health sensor. but makes such a mistake Drive not found (code: PE013) in PRTG Network Monitor 17.3.32.2478+ what can i do ? Article Comments Hello, Thank you for your post. The error suggests that the s...
Tue, 10 Jun, 2025 at 8:34 PM
Monitor New PRTG Version Avaiable
Hi, is there a way to monitor PRTG New Version Avaiable? I have tried to find an rss feed on the https://www.paessler.com/prtg/history/stable page but there isn’t. Thanks Article Comments Not strictly the right answer, but ...
Tue, 10 Jun, 2025 at 8:33 PM
Recommended sensors.
Hello Paessler. I am monitoring Meraki appliances with PRTG. This is done by monitoring an URL via SNMP with a specific community per customer, thus getting an UP/DOWN sensor for each piece of equipment. I have 3 levels of SLA on the unit...
Tue, 10 Jun, 2025 at 8:33 PM
Sensor to Monitor Status Pages
It would be great if there was a sensor to read in various status pages, similar to how the Zoom sensor works. Even if they were specific to various vendors, like statuspage.io, etc. Article Comments
Tue, 10 Jun, 2025 at 8:33 PM
windows update sensor
hello , i have a server that we chage the ip address , we had a wmi update sensor , and after the chage the sensor stop working and show an error massage - No such host is known . what can i do to fix it? and why is that happaned ? ...
Tue, 10 Jun, 2025 at 8:33 PM
SSO via Azure AD and Windows IIS as SSL Proxy
I'm having a problem getting SSO to work from outside my organisation. We use Windows IIS as a proxy server (https://helpdesk.paessler.com/en/support/solutions/articles/760000635114613-using-windows-iis-as-ssl-proxy-for-prtg) for all ou...
Tue, 10 Jun, 2025 at 8:33 PM
How do the channel definitions for custom source and destination ip?
I used the sensor NetFlow V9 (Custom) to monitor network traffic on PRTG and defined a channel as follows(one "#" was not available in the posting and I used two "##" instead): ##20:HDWCN to Cloud SourceIP[10.25.14.13]...
Tue, 10 Jun, 2025 at 8:33 PM
Remove Pause Indefinitely Function
Can this be removed in version 21.2 upwards as its something we're looking to test out since it creates headaches! I note there was a question here about an older version but that was back in v13 Article Comments Hello, Th...
Tue, 10 Jun, 2025 at 8:33 PM
Windows Updates Status shows 42 days since last update although Updates are installed today
We use Baramundi for Windows Update installation. Although the Baramundi job has installed the latest updates on the server, the sensor continues to show a warning because Time since last update is too high. How can we change this? ...
Tue, 10 Jun, 2025 at 8:33 PM
Ordnergröße überwachen
Hallo, wir wollen die Unterordner unter c:\users überwachen. Wird unterhalb von c:\users in dem Zeitraum von 10 Minuten ein Ordner gefunden, der unter 100MB groß ist, soll das System eine Warnung an uns schicken. Ich habe dazu noch nichts ...
Tue, 10 Jun, 2025 at 8:33 PM
SNMPv3 w/HP and Aruba Switches
I was curious if anyone here has successfully been able to use SNMPv3 with HP and Aruba Switches. I have looked through various articles here and also contacted support. The support team seem to be in awe that I asked the questions and co...
Tue, 10 Jun, 2025 at 8:33 PM
CloudWatch Agent Metrics
I'm aware that we can leverage the Amazon CloudWatch EC2 (Beta) sensor for Basic Monitoring of hyper-visor data as well as CloudWatch Alarm monitoring. PRTG Manual: Amazon CloudWatch EC2 Sensor PRTG Manual: Amazon CloudWatch Ala...
Tue, 10 Jun, 2025 at 8:33 PM
Port channel monitoring
Is there way that PRTG Network monitor to notify when a port member of a Port Channel goes down via SNMP traffic sensor or any other way. We don't want to monitor every single port as there are hundreds. Article Comments Hel...
Tue, 10 Jun, 2025 at 8:33 PM
can't use FTP server File Count
I can't use FTP server File Count because I see error message error : Unable to connect to the remote server I allow TCP port 1, 21 and 22 for support sensor FTP server File Count and sFTP but sensor sFTP work I want to know root case...
Tue, 10 Jun, 2025 at 8:33 PM
not showing some tabs to some users
Dear Support Team Hi Is it possible that the following tabs are not displayed for some users? Log Settings Notification Triggers Comments History Thanks a lot Article Comments Hello Hossein, Thank you for your m...
Tue, 10 Jun, 2025 at 8:33 PM
Data Table (down or warning sensors) linked to Library ID
Firstly i am sure this question has been asked and i have tried a few suggested related to this but so far no win. I have amy sunburst linked to a library ID and this works fab ! no i just need to have two data tables next to the sunburs...
Tue, 10 Jun, 2025 at 8:33 PM
Report generation to PDF stuck at 0%
Making an HTML report works fine (I don't understand why there isn't an option to just save the .htm file instead of having to make a .pdf) Making a report manually or by schedule to a PDF does not work - I can see 6 chromium proc...
Tue, 10 Jun, 2025 at 8:33 PM
Custom EXE/XML Sensor not showing channels
I created a new custom xml sensor (powershell script) on our DMZ probe, which gets data from a website. I set the sensor to create the logfile everytime it runs. The log shows the xml as it should look like but the sensor shows "No da...
Tue, 10 Jun, 2025 at 8:33 PM
How to Monitor VPN Status via MIB files.
Hello, How can I Monitor VPN (Sophos) Status, Ping, via MIB files. We have more than 100 Clients who use Sophos as FW and veryone of them have VPN. Is it Possible in that way via MIB to Monitor VPN ? Article Comments Hello Ja...
Tue, 10 Jun, 2025 at 8:33 PM
Monitoring Disk but no alerting
I am typically using the "WMI Free Disk Space" sensor. and i have a couple of occations where i want to monitor or know a disk is there but i dont want it as part of any alerts. (Scenario A) CCTV Server will run a disk to max ...
Tue, 10 Jun, 2025 at 8:33 PM
[OPEN] Change/Alter Business Process Sensor behavior for Paused Child sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story When a child object/sensor of a business process sensor is in ...
Tue, 10 Jun, 2025 at 8:33 PM
Is PRTG affected by CVE-2021-44228
Is PRTG affected by CVE-2021-44228 or CVE-2021-44832? If so, is there any mitigation possible? Article Comments English: In response to the vulnerability in the Apache Log4j library, also known as Log4Shell, we at Paessler can...
Tue, 10 Jun, 2025 at 8:33 PM
Processing (Progress: 0%)
Hi all, i urgently need help as my automatic reports remain in the processing stage. When i generate the same report manually, it runs fast. And when i test the email function it works well. But when i choose the generate and email report o...
Tue, 10 Jun, 2025 at 8:33 PM
ScheduledTask2XML can't trigger Remote Registry Service
Hello, I have a ScheduledTask2XML Sensor and when I manually start the Remote Registry Service on my Target Machine it works how it should do. The Problem is that the Remote Registry Service will shut down after 10 minutes and the Sensor wi...
Tue, 10 Jun, 2025 at 8:33 PM
PRTG API Calls
api/getsensordetails.json?id="xxxx" when it call it in browser {"prtgversion":"21.4.73.1663+","sensordata":{"name":"Ping","parentgroupname":"X2O Cruquius",&q...
Tue, 10 Jun, 2025 at 8:33 PM
Would anyone be interested in seeing PRTG gauges suspended on a Windows Desktop wallpaper?
I've been playing with integrating PRTG data and RainMeter to create some gorgeous and highly customizable desktop wallpaper. "Rainmeter allows you to display customizable skins on your desktop, from hardware usage meters to ful...
Tue, 10 Jun, 2025 at 8:33 PM
SSL Certificate Sensor wrong certificate, SNI given
I configured the ssl certificate sensort as usual. The Server is behind a firewall we do not have fully control over it. When I open the DNS name in my browser, the page appears and with the correct SSL certificate given. But PRTG SSL cer...
Tue, 10 Jun, 2025 at 8:33 PM
Error Roundtrip-Sensor: Connecting to IMAP Server: Failed to parse your command k7mb180756103wrc
Hi, i tried to configure the Roundtrip-Sensor using an new generated gmail-account. After a few attempts I got the account connected. (Activating access for less secure apps, forwarding mails, activating imap) Now I allways get this Error...
Tue, 10 Jun, 2025 at 8:33 PM
Defender Real-time Protection ON/OFF
I would like to monitor Windows Defender Real-time Protection and if it is switched off Received an alarm in the PRTG. With WMI the parameters can be checked as follows: Get-CimInstance -ClassName MSFT_MpComputerStatus -Namespace root/mic...
Tue, 10 Jun, 2025 at 8:32 PM
Average data from single channel across many sensors/devices.
Hi, I'm currently monitoring many (as in many hundreds) of devices, with an Advanced Python sensor collecting several channels of data from each device. One of the channels reports the ambient temperature - I'm trying to figure ...
Tue, 10 Jun, 2025 at 8:32 PM
WMI are working just not fully(PE015)
Hello I have seen people post about getting the same error as me. But they all get pulled in to direct contact with Paessler. I was wondering if any of them are still here and could help me with it. I am getting PE015 error saying PRTG is h...
Tue, 10 Jun, 2025 at 8:32 PM
Set a threshold trigger notification based on the number of alarms related to a group
Hi, I have a problem with notification/alert settings. l have a group that contains different groups/devices. I need to send a notification when number of alarms is bigger than (for example) 10. I don't care about single device down, I ...
Tue, 10 Jun, 2025 at 8:32 PM
Sensoren mit ihren Channeln als CSV ausgeben. (HTTP API)
Ich habe einen HTTP Befehl um die Sensoren die ich will, mit samt Gerätenamen und Wert aus zu geben. /api/table.csv?content=sensors&output=csvtable&columns=device,sensor,lastvalue_&filter_tags=@tag(wmidiskspacesensor) Bei d...
Tue, 10 Jun, 2025 at 8:32 PM
Avoiding showing some tabs to some users
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to manage users access for v...
Tue, 10 Jun, 2025 at 8:32 PM
PRTG Engine-ID
Hello, I would like to know if in the latest version we can use an Engine-ID to deal with SNMPv3. Indeed I have a Netmodule switch, and this device use an Engine-ID when SNMPv3 is enable. It wasn't implemented in 2019 : https://hel...
Tue, 10 Jun, 2025 at 8:32 PM
How do I set permissions for the Office 365 Management APIs?
I want to use the Microsoft 365 Service Status sensor or the Microsoft 365 Service Status Advanced sensor. I know that these sensors require permissions for the Office 365 Management APIs, but I don't know how to set the respective righ...
Tue, 10 Jun, 2025 at 8:32 PM
Add support for Syslog over TLS (RFC5425)
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to monitor the syslog of newer Ricoh mu...
Tue, 10 Jun, 2025 at 8:32 PM
Problem: Unable to reach server through standard URL. Solution: Turn off SON if your network has it
Hi, this is not so much a question, but a solution to a problem I encountered when using PRTG. I'm a home user, and though this problem really applies to anyone running a server for the first time, it applied in my case when trying to a...
Tue, 10 Jun, 2025 at 8:32 PM
PRTG 9 Welcome Wizard Help—Essential Settings
Can you please offer help for the PRTG welcome wizard Essential Settings screen? What is the administrator email address for? Which mode should I choose? What's the difference between Standalone and Cluster mode? Ar...
Tue, 10 Jun, 2025 at 8:32 PM
PRTG 9 Welcome Wizard Help—Cluster Settings
Can you please offer help for the PRTG setup wizard Cluster Settings screen? What's the difference between Master Node and Failover Node? Which option is the right one for me? What data do I have to enter? —or— ...
Tue, 10 Jun, 2025 at 8:32 PM
How can i backup PRTG ?
Hello, I want to backup PRTG. I want to work together at the same time and also all information should be same both of them . If i have any problem PRTG, other PRTG will work. Is it possible? Thank you for your interest. Article C...
Tue, 10 Jun, 2025 at 8:32 PM
Reduncancia PRTG
La sonda remota No, esta funcionalidad no la veo viable como podría realizar digamos una "contingencia" si se me cae el servidor principal para seguir monitoreando los sensores o los servicios que tengo agregados al principal? ...
Tue, 10 Jun, 2025 at 8:32 PM
Questions about clusters
License Q: Do fail over PRTG servers and the duplicate sensors on them count towards our sensor pool? Other Q: Based on what I have read is it true that if we have a cluster of two PRTG servers, both servers (Main and Fail over) are activel...
Tue, 10 Jun, 2025 at 8:32 PM
Is it possible to configure a cluster with only two core servers without a remote probe?
I wonder that the cluster is configured with only two core servers without a remote probe. Is it possible to operate each core server with sensors in its own local probe? Article Comments Hey Jonathan, Yes, it's possibl...
Tue, 10 Jun, 2025 at 8:32 PM
Sensor reporting 18 Terrabits
I have sensors on our firewall that reports traffic over ports. There was an issue at some point and the traffic has spiked or errored out causing the speedometer style graphs to be out of wack. Is there a way to reset the max for these gra...
Tue, 10 Jun, 2025 at 8:32 PM
How can I set Warning and error limits for a smaller getting value?
I created a custom WMI Sensor to get the days left of Windows Server evaluation. Until here no problem, I get the minutes from WMI and divide them by 1440 to get the days. Now I wan't to set error and warning levels like: Warning ...
Tue, 10 Jun, 2025 at 8:32 PM
Check values from log files
Hello, I would like to use PRTG to check if there are certain entries in a log file (.log) within a fixed time period. The log look like this: 11.01.2022;13:21:43;P8GR;12345678;VALUE 2;SDS;LIP; 11.01.2022;13:25:30;P8GR;12345678;VALUE ...
Tue, 10 Jun, 2025 at 8:32 PM
ArcServer UDP Datastore monitor CLI
I'm looking to run: as_dsmgr.exe /DSStat "Data store" Which returns: ************* Deduplication enabled: True Overall Status: Stopping Data Store data (size in bytes): Stored Data: 47533135358418 Deduplication ratio:...
Tue, 10 Jun, 2025 at 8:32 PM
Is PRTG affected by CVE-2021-40438
Is PRTG affected by CVE-2021-40438? If so, is there any workaround? Article Comments Hello Simon, PRTG does not use a Apache webserver. Therefore apache server specific vulnerabilities are not effecting PRTG. Kind regards,...
Tue, 10 Jun, 2025 at 8:32 PM
Protocol repetition on Netflow sensor
At first I configured the channel definition as follow: #1:HTTP Protocol[TCP] and (SourcePort[80] or DestinationPort[80] or SourcePort[443] or DestinationPort[443]) #2:TCP Protocol[TCP] #3:UDP Protocol[UDP] #4:ICMP Protocol[ICMP] La...
Tue, 10 Jun, 2025 at 8:32 PM
How to monitoring CUPS ?
I want to monitor a CUPS - Common UNIX Printing System but my Linux Knowledge ist limited. We have sometimes problem with stopped printer queues. So a restart oder delete script as Error action via PRTG would be cool to. Does anyone ha...
Tue, 10 Jun, 2025 at 8:32 PM
Modify Font-Size in tableA1.htm / Data Tables: Down sensors
Hello, is there any currenlty supported way to modify the font-size in our "Down Sensors Table". We'd like to have them on a big screen with easy readability. Modifying styles_custom_v2.css doesn't work anymore? (other...
Tue, 10 Jun, 2025 at 8:31 PM
HTTP Sensor - could you add the feature for the sensor to allert if data changes on the website
HTTP Sensor - could you add the feature for the sensor to allert if data changes on the website. This feature would be great to identify when the website goes under maintenance or there is new content published on it. It owuld help a lot. ...
Tue, 10 Jun, 2025 at 8:31 PM
As400 Ntp Monitor whit PRTG
Hi, I can monitor the configuration of ntp with PRTG? Article Comments Dear Customer, Currently we do not offer native sensors for AS400 devices. However, if SNMP is set up here, you should be able to monitor your device usi...
Tue, 10 Jun, 2025 at 8:31 PM
Monitor url for ip change
Hi, I was trying to figure out a solution to monitor a aws load balancer, which sometimes the ip address will change, and I need to update our vpn.. I was curious if prtg has a sensor that can notify when a change occurs? Article Co...
Tue, 10 Jun, 2025 at 8:31 PM
Custom Sensor Message
Hi, I am trying to display custom sensor message. I have a mySQL sensor that returns : code missing CODE1,CODE2 2 if missing is greater than 0, sensor triggers error. For that I have set "missing" column as channel 1. However...
Tue, 10 Jun, 2025 at 8:31 PM
Custom PowerShell/exe Sensor not Turning Red
I am simply trying to test for the existence of a Registry Path with Test-Path command in PowerShell. Using the command in PRTG by itself in a script tells me that the response is malformed, so I added some custom messages. I can't g...
Tue, 10 Jun, 2025 at 8:31 PM
Copy object triggers
How to copy object triggers (not the inherited ones) from one sensor to other (many) sensors? Article Comments Can't be done, unfortunately. If you want to apply multiple triggers to many objects at once, use library-based n...
Tue, 10 Jun, 2025 at 8:31 PM
Rest v2 does not support BytesDisk unit
User should be able to specify the supported unit and convert it in UI. Article Comments Hi there, You should be able to choose the unit while creating the sensor, and also in the channel settings of the sensor, is that co...
Tue, 10 Jun, 2025 at 8:31 PM
postgres sensor Connection reset by peer
Hi, My postgresql sensonsor causes a log spam in my postgresql instance which is located in a kubernetes cluster. I am using the standard query: SQL Query File "Demo Serveruptime.sql" which already came with prtg. PRTG Version: ...
Tue, 10 Jun, 2025 at 8:31 PM
Display IP address next to device name
I would like to display the IP address of the device next to the device name in a group view. Would it be possible? Thanks a lot. Article Comments i think right now you have added this option, but i was wondering how can i show ...
Tue, 10 Jun, 2025 at 8:31 PM
Sending SMS Alerts with AWS SNS Service
Hi there, Hope find everybody healthy. Is there a way to use AWS SNS Service to send SMS alerts for PRTG? It's not clear on AWS SNS documentation how to compose a custom URL to configure at PRTG System Administration, Notification Del...
Tue, 10 Jun, 2025 at 8:31 PM
SNMP Disk reading 0% on AWS instance
I have several SNMP Disk sensors on an AWS instance. Three of them are reporting values fine. The other 4 are not pulling any data in. I have tried recreating the sensors and restarted SNMP on the endpoint and still end up with the same...
Tue, 10 Jun, 2025 at 8:31 PM
Sensor "SNMP Trap Receiver" the result logs on PRTG are not the same on WLC
logged on PRTG SNMPv2-MIB::snmpTrapOID.0 = CISCO-SMI::ciscoMgmt.513.1.6.1.0.2 CISCO-SMI::ciscoMgmt.513.1.1.1.1.1.0 = 2CD02DD91C00 CISCO-SMI::ciscoMgmt.513.1.2.1.1.1.0 = 0 CISCO-SMI::ciscoMgmt.513.1.6.1.1.2.1.1.1.0 = 1571 CISCO-SMI::ciscoM...
Tue, 10 Jun, 2025 at 8:31 PM
Flag to know if a sensor reached a maximum level to view later.
We have a few items we are tracking peak use to make sure we have enough licenses. ( citrix licenses, free disk space ) The ebb and flow of the data means that we start getting intermittent peaks but we may not notice them if someone i...
Tue, 10 Jun, 2025 at 8:31 PM
SSL Certificate Monitoring Error
I am having issues setting up an SSL certificate monitoring sensor. I have set it up multiple times before and there must be something up with this specific site. I have done a lot of research and haven't found anything related to the e...
Tue, 10 Jun, 2025 at 8:31 PM
downtime delay befor notification will be send
Hi, i think that is a feature request. Notification Triggers "When sensor state is DOWN for at least 120 seconds, perform..." I would like to have the possibility to replace the "120 seconds" by a variable. Perfect wou...
Tue, 10 Jun, 2025 at 8:31 PM
Spezifischer User für RemoteRegistry erlauben
Hallo zusammen Ich möchte einen geplanten Task mittels dem Custom Sensor ScheduledTask2XML.exe überwachen. Soweit funktioniert auch alles aber leider nur mittels Admin-User. Sobald ich einen User ohne Admin-Rechte im Parameter angebe, bek...
Tue, 10 Jun, 2025 at 8:31 PM
Excluding sensors from unusual detection
User story Hi! I am aware of the possibility to exclude devices/groups from "unusual detection". It would be a great advantage to be able to exclude several sensores. Example: Monitoring a switch with a large number of por...
Tue, 10 Jun, 2025 at 8:31 PM
Avamar Backup Clients Sensor "The access has been denied"
Hello, i am trying to monitor Avamar backup clients, i download the script from this topic: https://helpdesk.paessler.com/en/support/solutions/articles/71941-how-to-monitor-emc-avamar-clients-with-prtg but i get this error "The access ...
Tue, 10 Jun, 2025 at 8:31 PM
advanced search
PRTG would benefit from having an advanced search option. Right now, there is the main search in the upper right-hand corner, but it's literal. I can search for "Disk Free" and pull up EVERY Disk Free sensor. However, then I h...
Tue, 10 Jun, 2025 at 8:31 PM
Is it possible to filter the device templates for used and not used? (Powershell maybe?)
Hello, i would like to know which of our device templates are currently used and which of them haven't been touched in years. So I need to know how many of them are currently connected to a device and which of them I can delete. I k...
Tue, 10 Jun, 2025 at 8:31 PM
LDAP Authentication
Hi all, the organisation I am currently working within is migrating away from AD Authentication to LDAP Authentication. In terms of PRTG there is only either AD or local user user administration that I can see. Reading previous comments fr...
Tue, 10 Jun, 2025 at 8:31 PM
SAP sensoren in PRTG
Hallo, Kann mir jemand sagen wie kann ich in PRTG SAP sensoren einbauen? Danke! Article Comments Guten Tag, vielen Dank für den KB-Post. Es gibt in PRTG keine nativen SAP Sensoren. Es besteht die Möglichkeit, dass Sie das se...
Tue, 10 Jun, 2025 at 8:31 PM
Windows Server 2019 Support
Is it possible to install PRTG on a Windows Server 2019? Is it fully supported? Article Comments Hi there, We have several users that already use Windows Server 2019, so you should be safe to install a PRTG under W2019. The on...
Tue, 10 Jun, 2025 at 8:31 PM
Create Replicate Large Installation PRTG Probe
Dear All Is it possible to create replication on running large installasion probe PRTG? Article Comments Hello Eko, please clarify, what do you want to replicate exactly? Jan, 2022 - Permalink I want to replicate all...
Tue, 10 Jun, 2025 at 8:31 PM
Current unique URLs being monitored
Does anyone know how to export a list of unique URLs being monitored with the HTTP or HTTP advance sensors? Our current setup has devices in the same web farm monitoring the same URL. I'd like to understand how many duplicate URLs we ar...
Tue, 10 Jun, 2025 at 8:31 PM
How to Monitor Unify Switches via Unify Webcontroller?
Hi, i want to monitor our unify switches from 8 Port to 48 Port, with and without PoE.... So i take his article https://https://helpdesk.paessler.com/en/support/solutions/articles/76000045482 as an example for me an adjust it like discribed...
Tue, 10 Jun, 2025 at 8:30 PM
Custom SNMP Probe with Integer and String values
I want to create a probe for my APCs that will show just the reliant data I need. Some of this data would be Input Voltage, Output Load, etc... These all have integer based OID numbers. Then there are other items I would like to know lis...
Tue, 10 Jun, 2025 at 8:30 PM
Alert (notification) when all devices fail, not on single failure.
Hi, I have probes in a dozen remote locations monitoring a central service and need an alert when all sites lose visibility of the core service. Your guidance would be appreciated :) Regards, Andy. Article Comments
Tue, 10 Jun, 2025 at 8:30 PM
PRTG Map: Custom Data Table: offset of 20 lines
I have 2 Custom data tables in 1 map. These are practically identical. They display Offline devices. But this is for a wallboard, so i need it to show as much data as possible. So I have split the screen in 2 where i plan that the left ...
Tue, 10 Jun, 2025 at 8:30 PM
Create Alert based on http post response
Dear all, We are calling a resource with an http post methode - for the specific failure we receive a http code 200 with an special string in the response. Which kind of sensor is the right to choose? Because http code 200 will trigger an a...
Tue, 10 Jun, 2025 at 8:30 PM