kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
I want to create a dashboard of alarms either with the maps feature or the alarm tab itself which represents branch links that are down and isolations, core switches, core routers, core security devices, core major uplinks i.e. It should be...
Tue, 10 Jun, 2025 at 4:36 PM
Warning caused by lookup value 'No' in channel 'Root Authority Trusted' — Warning caused by lookup value 'Unable to check revocation status' in channel 'Revoked' (OK. Certificate Common Name: ESX-xy-.company....
Tue, 10 Jun, 2025 at 4:36 PM
I am using the Enterprise Console of PRTG and it feels rather sluggish. What can I do?
Article Comments
Important notice: The Enterprise Console (EC) is unsupported and deprecated as of PRTG 19.4.53. As of PRTG 19.4.54, the EC...
Tue, 10 Jun, 2025 at 4:36 PM
Are there any effects on the PRTG Enterprise Console when running large PRTG installations with lots of sensors? Will I experience lags, hangs, or other issues when surpassing a certain amount of devices, sensors, probes, and servers or doe...
Tue, 10 Jun, 2025 at 4:36 PM
I recently installed PRTG’s Enterprise Console on my Windows machine but the EC does not start. After opening it from the Windows menu, a window pops up for a very short time and then the process stops; the window then disappears.
What co...
Tue, 10 Jun, 2025 at 4:35 PM
Is PRTG affected by CVE-2022-22963 or CVE-2022-22965. If so, is there any mitigation possible?
Article Comments
In response to the vulnerabilities in the Spring Framework (tagged as SpringShell, CVE-2022-22965, CVE-2022-22963) w...
Tue, 10 Jun, 2025 at 4:35 PM
After updating my PRTG installation from version 19.4.53 to version 19.4.54, the Enterprise Console does not automatically connect to the PRTG core server anymore. When I open the Enterprise Console, I get the error message
Server runs in...
Tue, 10 Jun, 2025 at 4:35 PM
I need assistance with the Enterprise Console. Where do I find solutions for issues with the Enterprise Console?
Article Comments
This article applies as of PRTG Network Monitor 19
Solutions to Common Problems with the Enterpr...
Tue, 10 Jun, 2025 at 4:35 PM
My cloud sensors are now returning an error and redirecting me to this article. What happened?
Article Comments
This article applies as of PRTG 23
A few years ago, in order to modernize the technologies that were being used on...
Tue, 10 Jun, 2025 at 4:35 PM
when I run a report it shows up with this message
Error C3: Include File Not Found "includes\reportfooter.htm
Article Comments
Could you please provide us more information? Does this error message occur on a single report o...
Tue, 10 Jun, 2025 at 4:35 PM
Hi,
I have discovered another issue id like to share with you regarding the PRTG Desktop software.
Windows 10 Enterprise 1803
When the desktop app is open and minimized to the system tray - when my machine locks itself and/or wakes up...
Tue, 10 Jun, 2025 at 4:35 PM
The auto update to 23.1.82.2074 has broken my MSMQ Sensors. I have tried to change the Device to use FQDN but this makes not difference. The credentials were working before the encryption change to the sensor as part of the update.
...
Tue, 10 Jun, 2025 at 4:35 PM
Microsoft 365 has been planning to eliminate basic authentication in its email services for a few years now, and they are currently on track for that to occur in October of this year.
Here's their most recently blog post on the matte...
Tue, 10 Jun, 2025 at 4:35 PM
I have several exexml factory sensors and I have assigned Mutexes (PS1, PS2, ...) in order to distribute the calculations over time. Now some scripts run into timeout and consume in sum more time than one of the Mutexes (here "PS3"...
Tue, 10 Jun, 2025 at 4:35 PM
Hi,
We just added CBS350-48P-4G to our network and were trying to get sFlows to show up in PRTG, for some reason the sflow sensor in PRTG reports no data being received, however running Wireshark on the PRGT server
shows flows being rece...
Tue, 10 Jun, 2025 at 4:35 PM
What is the status of CVE-2023-31448, CVE-2023-31449, CVE-2023-31450, CVE-2023-31452, CVE-2023-32781, and CVE-2023-32782? Do I need to do anything?
Article Comments
This applies as of PRTG 23.2.86
Summary
As of PRTG 23.2.86,...
Tue, 10 Jun, 2025 at 4:35 PM
Is PRTG support HTTP 2.0 for http sensors ?
Article Comments
Hello,
Thank you for the KB-Post. I'm very much afraid in the moment, there are no plans for the HTTP Sensors to support HTTP 2.0.
Best regards.
Jun, 2018 -...
Tue, 10 Jun, 2025 at 4:35 PM
Hi folks
I'm running PRTG ver 21.1 on a Windows platform at the moment.
I'm trying to retrieve syslog messages from earlier in the year on a specific syslog sensor
and I'm finding that PRTG seems to really be struggling to pul...
Tue, 10 Jun, 2025 at 4:35 PM
Hello,
Is there a way to report on Top Talkers from a sFlow sensor other then the Top Talkers section in the web page itself? I want to be able to have a weekly or monthly PDF report on bandwidth usage for each IP address.
I searched th...
Tue, 10 Jun, 2025 at 4:35 PM
Hello,
I would like to ask how to setup effectively prtg sensor for regular check in DB.
e.g. we've got regular daily check in the evening if we've got all data. The output is number of rows (right value is OK otherwise some of th...
Tue, 10 Jun, 2025 at 4:35 PM
Hi Support
Our licence is for 1000 sensors. We have total of approx 2600 sensors but 1800 of them are in paused state. So far we've always been using less than 1000 active sensors (824 as of current). However, since about 2 days ago t...
Tue, 10 Jun, 2025 at 4:35 PM
hi there,
is it possible to define limits based on gradient?
it could be possible with factory sensor, but it has no gradient function?
thank you.
kind regards,
chris
Article Comments
Hello,
Can you explain more in det...
Tue, 10 Jun, 2025 at 4:35 PM
We use a script to check if Altaro Backup Works:
For this example we set the variables fix with paramters of the servers
# Altaro Backup Monitoring
#-------------------
# Description: Modified script by Robert
# Original script: (c) 201...
Tue, 10 Jun, 2025 at 4:35 PM
I need to turn off the web help pages as they are available on the web site to non logged in users and this is compromising our PCI penertration testing
Article Comments
Hello there,
Thank you for using PRTG.
Sorry for this ...
Tue, 10 Jun, 2025 at 4:35 PM
Hi
I'm a bit stuck constructing a specific api call and need some help.
I need at least the following data: Percent used/free, Bytes used or free, for all channels of a "WMI Free Disk Space" sensor for a specific date. T...
Tue, 10 Jun, 2025 at 4:35 PM
Sometime around April 1, my Cisco Meraki Network Health (BETA) sensor stopped working and returns the following error:
"The sensor could not get a response from the server. 0 (). schannel: next InitializeSecurityContext failed: SEC_E...
Tue, 10 Jun, 2025 at 4:35 PM
I need to move all the objects in my map to create space for changed layout. Not easy to do one by one when you have very complex design. s there a way to do this ?
Thanx all
Article Comments
Hi,
this feature is planned to b...
Tue, 10 Jun, 2025 at 4:35 PM
I have 2 devices that have been running wmi Windows Event Log sensors for years. They decided to stop. I am unable to add new wmi event log sensors and gets stuck at the preparing sensor settings... page. I AM able to install other WMI s...
Tue, 10 Jun, 2025 at 4:35 PM
Microsoft Update KB5004442 changes the existing authentication rules and I'm having trouble with my WMI sensors. What steps should I take to make the WMI sensors work again?
Article Comments
This article applies as of PRTG 2...
Tue, 10 Jun, 2025 at 4:35 PM
Does anyone know or had problems with enabling the MS ASR rule "Block persistence through WMI event subscription" and PRTG monitoring through WMI.
Article Comments
Hello,
Thanks for contacting us.
Can you please desc...
Tue, 10 Jun, 2025 at 4:35 PM
Hello again.
I need to control some multicast queues to know when to stop retransmitting.
I have not found any appropriate oid either in a server NIC or in switch / router interface.
Any help is welcome.
Greetings.
Article Comment...
Tue, 10 Jun, 2025 at 4:35 PM
Hello,
I've added a Huawei S5720 switch to PRTG.
I want to make a group with the amount of connected ports.
As soon as the amount of connected ports changes in this group I want to receive a message about this.
How can I set this up...
Tue, 10 Jun, 2025 at 4:35 PM
Currently when I get warnings from Syslog sensor, it says stuff like (in German, but English version is proably similar):
< 0,01 #/Sek. (Warnungen) liegt über dem Grenzwert für Warnungen von < 0,01 #/Sek. in Warnungen — < 0,01 #/...
Tue, 10 Jun, 2025 at 4:35 PM
In my log in the main menu under Logs | System Events | Status Messages, I can see these three messages:
9/26/2011 9:20:59 AM
Starting Core Server: PRTG Network Monitor 9.1.0.1548 PRTG Network Monitor 500
9/26/2011 9:22:01 AM
Log...
Tue, 10 Jun, 2025 at 4:35 PM
I'm having an issue with the SSH Disk Free sensor not showing all partitions. Two of the data drives will only show up in df if the command is run with sudo - I have verified that the PRTG service account has sufficient permissions to ...
Tue, 10 Jun, 2025 at 4:35 PM
Hello, I'm trying to collect data from our Fronius photovoltaic inverters
The appliance give the data below calling this url :http://ipadress/solar_api/v1/GetInverterRealtimeData.cgi
I'm trying with restapi V2, but the output seem...
Tue, 10 Jun, 2025 at 4:35 PM
I tried searching using tags to include all our EPR servers (tag name is Meditech). However, although every server is tagged, the search came up with nothing.
I suspect this is because it list them as Objects, not Computers but I can'...
Tue, 10 Jun, 2025 at 4:35 PM
I've been reading about creating alerts and libraries, and I have not found a way to make a notification template that will do the following:
I want to make a notification template that will send notifications when ALL ping sensors (t...
Tue, 10 Jun, 2025 at 4:35 PM
Hello everyone,
we are using Zammad and PRTG. I would pretty much like to create a sensor that uses the Zammad API to read out the number of open tickets on an hourly basis.
I googled alot and tried alot but all I can find is that peopl...
Tue, 10 Jun, 2025 at 4:35 PM
Hello!
Can we use PRTG in a close network where PRTG will be completely offline from the start? As far as i understand we can activate it by an email, but will it require further reactivation?
Article Comments
Hello,
Yes you...
Tue, 10 Jun, 2025 at 4:35 PM
Hi,
I want to monitor the expiration of the Computer Certificate on our NPS Server.
I installed the WinCertExpiration.exe Sensor.
When I execute it from the command line with the -l parameter it says:
'No certificates found, make sure t...
Tue, 10 Jun, 2025 at 4:35 PM
Hello,
A quick question about the API. What are your recommendations for polling data from the API?
I would like to know how many times and how quickly I can request data from the PRTG API before it starts impacting performance. Also impo...
Tue, 10 Jun, 2025 at 4:35 PM
we are trying to generate our PRTG server DH key exchange from 1024 to 2048, but error appear after generating the key. Here is the error message
PS C:\Program Files (x86)\PRTG Network Monitor\cert> ..\openssl.exe dhparam -out dh.pem -...
Tue, 10 Jun, 2025 at 4:35 PM
hallo,
ich suche eine Lösung für mein PRTG jeden Tag booten, in PRTG selber gibt Möglichkeit entweder einmal pro Woche oder im Monat.
Danke
Souliman
Article Comments
Hallo Souliman,
In PRTG selbst gibt es in der Tat nur die...
Tue, 10 Jun, 2025 at 4:35 PM
We already export a list of devices via API in .csv format, We using notification triggers to invoke text to speech call that reads the comments field to notify the details.
Is there a way to export this list also with comments in the dev...
Tue, 10 Jun, 2025 at 4:34 PM
Hi all,
since some time I can observe that several sensors on different devices in our network are measured with response times of almost exactly 3000ms (varies up to max. 3030ms) on different TCP ports.
This makes these sensor states...
Tue, 10 Jun, 2025 at 4:34 PM
PRTG doesnot Send Summary Notification everyday, How to set up notifications to get the Summary Summary Notification every Morning.
Article Comments
Hello,
Could you advise more on what kind of summarization you want to rece...
Tue, 10 Jun, 2025 at 4:34 PM
How can I run the multi-platform probe and NATS server used by it with Docker? This article applies as of PRTG 24 and multi-platform probe 3.0.0 Running the multi-platform probe in a docker container The multi-platform probe is currently av...
Tue, 10 Jun, 2025 at 4:34 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG user, I want to be able to add string values into th...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
at the Moment iam testing the Acronis Backup XML/EXE Sensor (ci-addon-paessler.exe)
The Manual can be found here: https://dl.acronis.com/u/pdf/AcronisPRTGPlugin_userguide_en-US.pdf
The Problem ist that the Sensors Show Green with &q...
Tue, 10 Jun, 2025 at 4:34 PM
Hi there
All my remote probes have the problem that their "Write Latency Max" channel on their "WMI Disk Health" (PhysicalDisk0, 0) sensor goes up after a few days (up to 10,000 to 50,000 milliseconds) and stays the sam...
Tue, 10 Jun, 2025 at 4:34 PM
What I am trying to do is take the average of the uptime/downtime of all my ping sensors. e.g. Let's say there are three ping sensors and in a given week sensor 1 is up 100%, 2 is 98%, 3 is 99%. The average would be 99%. Is there a way ...
Tue, 10 Jun, 2025 at 4:34 PM
We use auto-scaling in Amazon (AWS) to scale-out new machines (or scale back) depending on CPU load. The machines that auto-scale out receive a known IP address from a pool of IPs. So I know all potential IPs. There is always 1 server runni...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
Immediately after I applied the last update (23.2.84.1566) my iOS prtg app starts freezing when I need to scroll down a page with about 40 groups. Therefore, I can’t see any device or sensor nested inside this page.
This freezing b...
Tue, 10 Jun, 2025 at 4:34 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
Currently there is no out-of-the-box support for Let's enc...
Tue, 10 Jun, 2025 at 4:34 PM
We're using SNMP v2c, so I assume any counters we've created recently are 64 bit. But we are monitoring Palo Alto firewalls (PANOS 10.1.10), and their snmpd service is crashing intermittantly. Their tech support says they think it...
Tue, 10 Jun, 2025 at 4:34 PM
Hello,
how can i disable CipherSuite TLS_RSA_WITH_3DES_EDE_CBC_SHA at prtgappserver port 8443?
I disabled all weak ciphersuites on the server and that worked for PRTG server on port 443 and other ports. Only for prtgappserver on 8443 this...
Tue, 10 Jun, 2025 at 4:34 PM
How would I go about scanning an IP scope to see if an ip comes online? I have a special IP scope for consultants and want to know when they are online, and for how long. Is that possible?
Article Comments
Hey Phillip,
This is...
Tue, 10 Jun, 2025 at 4:34 PM
Hi
I am trying to get Netflow from a Cisco WLC. But nothing is happening!
Wireshark shows no CFLOW protocol from the WLC, but it shows other types like TCP and TLS (the laptop is connected by wifi)
The WLC is sending packets:
(Cisco Contr...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
I have an AD group where the members have changed. PRTG does add the new ones, upon login. But the ones that have been removed, and placed in a different AD group, those stay in PRTG in the initial group. They do not either get added ...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
I have this cURL command
curl --globoff -H "authorization:5v5wxxxxxxxxxxxxxxxxxxfO5Pvto" -i https://xxxxxxxxx.xxxxxxx.com/api/v1/getLastValue/19/3960ZYVGID8F/?items=[2000150227,2000150150]
I need to send --globoff parameter ...
Tue, 10 Jun, 2025 at 4:34 PM
I am running a two node cluster and we are getting notifications for Down ended (now: Down Partial) status. Can we only trigger when status is Up (Up on both cluster members) only?
Article Comments
Unfortunately this isn't...
Tue, 10 Jun, 2025 at 4:34 PM
Hello,
we want to change the domian on the PRTG Core server.
What impact will this have on the system (databases)?
The migration of the AD is successfully tested. Now we want to change the domain on the server.
Thank you and best reg...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
at the moment, i have a prtg core server with sensors and a remote probe with severel sensors.
I want to seperate the systems, because responsibilities have changed and move the remoteprobe sensors and historical data to a new prtg ins...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
We migrated PRTG 23.2.84.1566+ from a server running Windows 2012 R2 to a Windows Server 2019 using the migration instruction. https://www.paessler.com/support/how-to/migrate-prtg-installation
Most of the sensors migrated without an...
Tue, 10 Jun, 2025 at 4:34 PM
is there way how to get notification details of a sensor using PRTG API?
I would like to see who will be informed when sensor goes down - which group will be notified for example
If not API - is there another way like report which coul...
Tue, 10 Jun, 2025 at 4:34 PM
Is it possible to monitore the vmware tools version via PRTG?
Article Comments
Hello,
I'm afraid this is currently not possible with PRTG's native sensors.
Aug, 2023 - Permalink
Tue, 10 Jun, 2025 at 4:34 PM
User Story
We want to monitor TLS-certificates used for SMTP Connectors identically to the way SSL-Certificate-Sensor works for Webservers: Monitor Expiration and Key-Length, Check if Trusted CA, Check if Self-Signed...
Details of User...
Tue, 10 Jun, 2025 at 4:34 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
As a PRTG User, I want to be secure and so the Sensors should ...
Tue, 10 Jun, 2025 at 4:34 PM
How can I monitor packet drop issues when my branch end router has two links, but PRTG only uses one router IP for reachability checks?
Article Comments
Hello,
for this, you might be able to setup a remote probe which is conne...
Tue, 10 Jun, 2025 at 4:34 PM
I am using multiple Notification triggers in various places such as groups, equipment, and sensors.
So it is difficult to find out where I set these Notification trigger.
I ask myself where did I set the Notification trigger.
Is there...
Tue, 10 Jun, 2025 at 4:34 PM
I get this SMTP error when sending a report via email:
501+Invalid+MAIL+FROM+address+provided
The emails are sent via AWS. All other PRTG emails work ok. Any ideas?
Article Comments
From what I can say based on the informati...
Tue, 10 Jun, 2025 at 4:34 PM
HI,
Just discovered an issue with DNS v2 sensors on all of the domain controllers after the PRTG migration.
I don't have anything custom for DNS monitoring. All DNS servers had DNS v2 sensors available in PRTG out of the box, but f...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
we would like to monitor our mail server certificates for tls etc.
Any chance to do so?
We tried all SSL sensors but they all can not connect correctly.
Is there a solution for that problem?
Article Comments
Dear 4itsAdmin...
Tue, 10 Jun, 2025 at 4:34 PM
I have read through several past KB articles regarding configuring PRTG with Azure AD SSO, managing SSO user groups, and using notification templates to send notifications to SSO users. Some of these go back several years, so I'm not s...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
I added a VMware Host Hardware Status (SOAP) sensor to an HP DL360 GEN 10 server running ESXi 7.0.
The sensor is in Error state, but I have no hardware problems reported by iLO or ESXi iself.
Why does PRTG sensor report a hardware e...
Tue, 10 Jun, 2025 at 4:34 PM
Hi,
Is HSTS headers supported for the HTTP/HTTPS connectivity? e.g:
Name: strict-transport-security / Value: max-age=31536000; includeSubdomains; preload
Source:
HTTP Strict Transport Security Cheat Sheet
Many Thanks,
Asto...
Tue, 10 Jun, 2025 at 4:34 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG distributor, most large scale customer looking for c...
Tue, 10 Jun, 2025 at 4:34 PM
The status trigger has the ability to run and notify via an email every XX minutes. I'm not seeing a place to configure that when using a Threshold trigger on a memory sensor. The problem that causes us is on our memory sensor for ou...
Tue, 10 Jun, 2025 at 4:34 PM
Multiple CVEs were found in Paessler PRTG Network Monitor 23.2.84.1566, what do I need to know about them?
CVE-2023-31448
CVE-2023-31449
CVE-2023-31450
CVE-2023-31452
CVE-2023-32781
CVE-2023-32782
Article Comments
...
Tue, 10 Jun, 2025 at 4:34 PM
Intermittent palse positives. Could it be due to a PowerShell command takes too long to execute
Article Comments
Does the command take a long time to execute when you run it manually as well?
In the Exe/Script sensors you hav...
Tue, 10 Jun, 2025 at 4:34 PM
Hello,
we are looking for a Linux file content monitoring. We want to search for a string like “error” in a file on a Linux server without SMB. The PRTG file sensor allow it only with SMB. Even the Linux Plugin from AutoMonX dont have thi...
Tue, 10 Jun, 2025 at 4:34 PM
We had the SMS notification system up and running for over 3 years. This week all of a suddent the SMS are not sending and the error Error sending "SMS": Number=9999999999, Message=EIdHTTPProtocolException: HTTP/1.1 404 Not Found&...
Tue, 10 Jun, 2025 at 4:34 PM
While trying to add key and certificate in Docker container monitoring sensor, getting error as Socket Error # 10054 Connection reset by peer.
Please clarify what am I missing ?
Article Comments
Hello Aishwarya,
Would you ...
Tue, 10 Jun, 2025 at 4:34 PM
Hi folks,
Lately I have seen an increase in our environment of down snmp sensors constantly flapping, rather than providing a simple down notification email. The status seems to go between Down ended (now: Unknown) and Down (before: Unkno...
Tue, 10 Jun, 2025 at 4:33 PM
Since Windows has been default 64bit for a while and PRTG using PowerShellx86 for executing the EXEXML-scripts this causes problems when using certain PowerShell modules like failoverclusters when monitoring the witness-state of a SQL HA-cl...
Tue, 10 Jun, 2025 at 4:33 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG user, I want to enable Multifactor Authentication (M...
Tue, 10 Jun, 2025 at 4:33 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
As a PRTG User, I want to be able to add only specific sensors...
Tue, 10 Jun, 2025 at 4:33 PM
I want email notification when CPU, memory, or Network usage crosses 90% for all devices, what is the best way to achieve this?
I tried adding notification triggers but Threshold Trigger doesn't like me adding 90% or 90 percent.
BTW...
Tue, 10 Jun, 2025 at 4:33 PM
I want to turn off the email notification that gets sent whenever a ticket is closed. How can I do that?
Also, is there any way to turn off the ticket system entirely? We use a different ticket system and have no use for the built in one...
Tue, 10 Jun, 2025 at 4:33 PM
When I start the Enterprise Console on my computer, I get the error message There is no disk in the drive. Please insert a disk into drive D:.
This “PRTG Enterprise Console.exe - No Disk” error also appears every time I eject a CD or D...
Tue, 10 Jun, 2025 at 4:33 PM
My Enterprise Console can’t connect to the PRTG core server anymore. It shows an error message that says Not Connected (Error in content: ). Lately, the core server was updated but my EC runs an older version. Could this cause problems with...
Tue, 10 Jun, 2025 at 4:33 PM
when I start the enterprise console on the PRTG server the console starts buy hangs with recovering the last view. The web interface works fine. What can I do?
Article Comments
Hi,
what precise version of PRTG are you using? If...
Tue, 10 Jun, 2025 at 4:33 PM
I want to open the PRTG app for desktop, but a dialog appears and tells me that “PRTG can’t be opened because it was not downloaded from the App Store”. What can I do?
Article Comments
PRTG app for desktop and macOS notorization...
Tue, 10 Jun, 2025 at 4:33 PM
I've been looking through the manual and KB for PRTG 9 for a way to send a notification when an alarm is acknowledged. I'd like to be able to have the first team member who responds to an alarm be able to acknowledge it and generat...
Tue, 10 Jun, 2025 at 4:33 PM
Hi!
I would love to know which of the data from the switch PRTG can read over public SNMP or of I need to tweak anything on the switches/PRTG:
Model
Location - SNMP Location set on the swich tells me where on the address the switch is p...
Tue, 10 Jun, 2025 at 4:33 PM
Is there a way to set a global default setting for all ping sensors where if packet loss gets over a specific amount it goes into warning and same for error? Short of setting this for every single ping sensor we have, is there a way to set...
Tue, 10 Jun, 2025 at 4:33 PM
I download your trial version and made a very nice configuration.
I just buy your software but my license does not work with that version.
I would like to keep my configuration but I need some help.
Thanks.
Article Comments
Th...
Tue, 10 Jun, 2025 at 4:33 PM
UPDATE: Implemented since Version 23.2.84.1566
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG use...
Tue, 10 Jun, 2025 at 4:33 PM
What does this message mean? How to solve the issue?
Article Comments
Hello Torben.
When the sensor tries to connect, it uses the most secure connection protocol available. If no connection is possible, the next best protocol ...
Tue, 10 Jun, 2025 at 4:33 PM
