kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

after upgrade to esxi 6.7 Hardware Status Unknown. 120 elements return a unknown state:
Hi, we receive a warning from a sensor "Hardware Status" about. Background is that we upgrade the esxi 6.5 to 6.7 PRTG Version is "PRTG Network Monitor 21.1.65.1767 x64" Error Message: Warning Unknown. 120 elemen...
Tue, 10 Jun, 2025 at 3:10 PM
PRTG do all 70-75 min a complete scan on Cisco Switch
Hi Pässler Team. If i do a "debug snmp" on our cisco switches i see that the IP address of our PRTG do a complete snmp scan on all variables. That scan repeats every 70 minutes, and it takes about 6-10 minutes. I disabled ever...
Tue, 10 Jun, 2025 at 3:10 PM
SNMP Hex-STRING interpretation in PRTG
HPLJ2055dn printer return hrPrinterDetectedErrorState via SNMP OID = .1.3.6.1.2.1.25.3.5.1.2.1 which type is 'Hex-STRING' (typically 1 byte long represented by two octets) and interpreted as field of bits. The first idea to use my ...
Tue, 10 Jun, 2025 at 3:10 PM
IP Address Management
Wondering if there has been any developments for IP address management (IPAM)? Thanks Article Comments Dear Richard, This is almost on our wish list and I already counted your vote from This Article Best regards May, 20...
Tue, 10 Jun, 2025 at 3:10 PM
PRTG Integration with ITSM / Service Desk Tool.
Hi All, good afternoon! I'm looking for some ITSM or Service Desk Tool that has some native integration with PRTG, to open Incidents. Somebody can give some advice here? If can tell me also if have an experience with some free tool it&#...
Tue, 10 Jun, 2025 at 3:10 PM
Select and Open more than 5 PRTG Sensor Graph in one window .
why we can not Select and Open more than 5 Sensor Graphs in one window in the PRTG Monitoring System?! By pressing Ctrl from the Keyboard and clicking on the required sensor, we can show them in the same window above each other but no mor...
Tue, 10 Jun, 2025 at 3:10 PM
Informations
Hello, I would like to know if it's possible with prtg to read a value in a SQL Table and depending of this value change the color of the sensor? Thanks, Regards, Raphael Salmon Article Comments Hello Raphael, Than...
Tue, 10 Jun, 2025 at 3:10 PM
what weight available to display the serial number of a Cisco switch?
hello, I started on this. I research a oid to display the serial number of different materials cisco as a switch or a chassis. it is also about whether it is possible to easily guide relative to MIB. thank you in advance. Article Co...
Tue, 10 Jun, 2025 at 3:10 PM
WMI Sensor without using a domain admin account?
I am trying to setup some WMI sensor without using a domain admin account and I am not finding much success. I have tired adding the account to the widows remote management group instead but that doesn't seem to work. Has anyone had...
Tue, 10 Jun, 2025 at 3:10 PM
PRTG Sensor dependency
Hello, is there the possibility to create a sensor which get to alarm state (red) if other two sensors get to alarm state (red)? I want to get a notification just if those 2 sensors get in alarm state, if just one gets to alarm state the ...
Tue, 10 Jun, 2025 at 3:10 PM
Change Trigger - add Option for Does/DoesNot Change
Would like to add the option in the current Change Trigger: When sensor changes, perform... To: When sensor [does | does not] change, perform .... to handle values that may or may not change. This would be helpful to easily identify fil...
Tue, 10 Jun, 2025 at 3:10 PM
Cisco IP SLA sensor with only AVG RTT channel
Hi, I've tried several different IP SLA probles on Cisco switch (icmp-echo, icmp-jitter, tcp-connect), however every time I add this IP SLA as a sensor to PRTG I only see AVG RTT channel and no other. From the listed at least icmp-jit...
Tue, 10 Jun, 2025 at 3:10 PM
Notifications on the last 1 hour average
Hi! Is there any way in prtg to configure notifications triggered by the last 1 hour averages? My goal is to configure a Ping sensor in such a way to alert me if the packet loss in the last 1 hour was higher then eg. 5%. Thanks! Art...
Tue, 10 Jun, 2025 at 3:10 PM
macOS PRTG Desktop libssl-1.1 und libcrypto-1.1 fehlt
Wenn ich auf macOS (aktuelle Version) PRTG Desktop starte (aktuelle Version) erhalte ich die Meldung: PRTG Desktop konnte kein SSL-Zertifikat finden. Stellen Sie sicher,dass Sie 'libssl-1.1' und 'libcrypto-1.1' installiert...
Tue, 10 Jun, 2025 at 3:10 PM
How are alarms counted in status donut
I created custom map objects based on the Donuts:Alarms object, because I only wanted it to show 'Down' and 'Down Acknowledged'. So I customized the file and the include that comes with it. Now, it seems that the number th...
Tue, 10 Jun, 2025 at 3:10 PM
What things have changed in the new interface?
After updating to PRTG version 17.4.35, I need help finding my way around. What are the new features and what other differences are there? Article Comments This article applies to PRTG Network Monitor 17.4.35 or later New Look...
Tue, 10 Jun, 2025 at 3:09 PM
Allow public access to a web folder .well_known
To validate a let's encrypt certificate, i need to drop a specific file on the website of my prtg ( http://my_prtg/.well-known/acme-challenge/xxxxx ) I can put this file in the directory C:\Program Files (x86)\PRTG Network Monitor\web...
Tue, 10 Jun, 2025 at 3:09 PM
Specify listening port range
Dear Paessler experts, is it possible to define the listening port range as I m running a ticket system on the same server which needs incoming imap. Thx a lot Article Comments Hi there, Please note that we not recommend ...
Tue, 10 Jun, 2025 at 3:09 PM
SIP Options Ping Sensor
I am trying to use the SIP Options Ping Sensor with Cisco Unified Communications Manager. Unfortunately, I cannot find documentation on the prerequisites on the CUCM side. I understand a user is required but which roles and permissions does...
Tue, 10 Jun, 2025 at 3:09 PM
[DENIED] Integrated Inventory Management
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have all my devices stored automatic...
Tue, 10 Jun, 2025 at 3:09 PM
I want to include map specifically sensor ping Combine into one image
I want to include map specifically sensor ping Combine into one image -showing all green when sensors ping Up -showing red when there sensors ping Down <!-- SEW Objects: LSI --> <div class="map_object map_icon2 <...
Tue, 10 Jun, 2025 at 3:09 PM
Oracle DB connection using AD auth
Hello, I understand that we can connect to ORA DBs using the ADO sql v2 sensor or the Oracle sensor. I'm wondering how we can get this to work in our case considering we use AD authentication and not SQL authentication. tried inpu...
Tue, 10 Jun, 2025 at 3:09 PM
Device Tree Views: Treemap font color
Hello, guys. I'm using PRTG version 21.1.65.1767. I would like to use Device Tree Views/Treemap map object on map to be put on big monitor for our support team. Unfortunately we have some persons in support team who have color vision de...
Tue, 10 Jun, 2025 at 3:09 PM
Notification Templates (Last Message: )
in the mail_notification.htm file I want to put it in Last Message: the email subject Article Comments Hi, To be able to help you to solve the issue that you're currently facing, we need more information from your side. ...
Tue, 10 Jun, 2025 at 3:09 PM
How to filter up only in sunburst on a map ?
How to filter up only in sunburst on a map ? <!--Device Tree Views: devices2)--> <div class="map_object map_table <#sensor type="colorclassofstate" prefix="map_objectstate_" id="<@objectid>...
Tue, 10 Jun, 2025 at 3:09 PM
Is It correct for the Netflow sensor to perform real-time analysis?
I am using Netflow v9 sensors to receive Netflow data. The device does not use sampling and the active flow timeout is 30 minutes, which is the default value of the device. In the sensor setup, the scanning interval is 60 seconds and the ...
Tue, 10 Jun, 2025 at 3:09 PM
Create a Threshold on the Number of Connected ports in the Devices
Dear Support Team How can I set a threshold to notify me when the number of connected ports on the one or a group of devices exceeds a certain value? In other words, first, when i add a switch or router, i expect that PRTG tell me how man...
Tue, 10 Jun, 2025 at 3:09 PM
[OPEN] Prioritize license allocation (Sensors exceeds license limitation of x sensors)
User story As a PRTG user, I need to be able to prioritize which sensors take a license. Details of user story We were forced to import a substantial qty of devices. We importing devices, ran the auto-discovery process, removed unnece...
Tue, 10 Jun, 2025 at 3:09 PM
Device template sensors not being applied to new devices linked to template
I've created new devices linked to a device template but the sensors from the template are not being applied. I'm wondering what I've missed in setting up the device. Article Comments Hello, does it happen the same w...
Tue, 10 Jun, 2025 at 3:09 PM
SMS notification
Good Day, How can I set up an SMS notification from a third party provider? I have Connection type: REST API: https: NameMyProvider / api / v3 Title: My title Login: ?yID Password: MyPassword Article Comments Hello Rauan...
Tue, 10 Jun, 2025 at 3:09 PM
How can do Status icons show from library ?
How can do Status icons show from library ? <!--Status Icons (for Sensors Only): With Name and Last Value, White Background--> <div class="map_object map_icon" objectid="<@objectid>" subid="<@...
Tue, 10 Jun, 2025 at 3:09 PM
How can I determine what type of status icon or object a map object is using?
We go back in and edit map objects a lot. Today, if I edit a map in the map designer, I have no way to tell what type of status icon (the visual representation of the object) is being used for any map object. Nor can I tell what sensor/grou...
Tue, 10 Jun, 2025 at 3:09 PM
PRTG Service Scheduled Restart
Hello, I would like to suggest an improvement in the PRTG administration tool. There should be the possibility, to schedule the restart of the core/probe services, in a day that we can match with the windows patching day. For example,...
Tue, 10 Jun, 2025 at 3:09 PM
help with oid's
Hi, New to this.. I have an oid from a ups manufacturer and it has 4 lookups unknown(1), battery normal (2) batterylow(3)battery depleted(4) ive added the custom sensor battery status but how do i get these lookups to appear on the gr...
Tue, 10 Jun, 2025 at 3:09 PM
Is there a sensor that shows the ip address of the remote computer
I am looking to see what the ISP-assigned IP address of the remote computer that is running PRTG Network Monitor. I see the local network IP address assigned by the local router as reported by Network Monitor, but I am looking to discover ...
Tue, 10 Jun, 2025 at 3:09 PM
How to set a appropriate Scanning Interval for Netflow sensor?
I have some questions about NetFlow sensor. 1) Should a scanning interval for NetFlow sensor be set shorter than Active Flow Timeout? When setting the Scanning Interval, is it not necessary to consider Active Flow Timeout? 2) There...
Tue, 10 Jun, 2025 at 3:09 PM
How to disable shaded region in Live data
I have four graphs in the line data and there is a shaded region under one of the graphs..This case is for all the sensors even if it has one graph.. Article Comments Hi there, the shaded region is under the graph of the prima...
Tue, 10 Jun, 2025 at 3:09 PM
how to change the word "localhost" in the url using the server's ip address instead?
when I receive an alert in my email, I see localhost when I point to a url in the email (for example when I want to see the sensor in question or change the notification settings). So my question: how to change the word localhost in the url...
Tue, 10 Jun, 2025 at 3:09 PM
How do I remove IP adres in signature emailed report
hallo One of my customers has requested a report on the weekly throughput of one of his network devices. Our company policy dictates that any potentially sensitive data is removed from communication with our customers, this includes dev...
Tue, 10 Jun, 2025 at 3:09 PM
Custom map object table uptime column
I'm building a custom map object based off a built-in data table object. In the columns list for the table, I can specify "uptime" as a column, which is cool. My question is what time interval does this uptime column represent...
Tue, 10 Jun, 2025 at 3:09 PM
What are all the parameters and options for map objects?
I want to create my own custom map objects, and while the existing documentation and built-in samples are helpful, they are far from complete. For example, when looking at a graph object, there is code that looks like this: <div clas...
Tue, 10 Jun, 2025 at 3:09 PM
how to filter treemap show sensor ping only
how to filter treemap show sensor ping only <!-- Added Objects: Treemap --> <div class="map_object map_table <#sensor type="colorclassofstate" prefix="map_objectstate_" id="<@objectid>&qu...
Tue, 10 Jun, 2025 at 3:09 PM
How see Packet Per second an packet SIZE by Flow
Hi Dears any body have channel Definition Or sulotion That I see Packet Size and PPS For my netowork For NetFlow on PRTG Thanks for help Article Comments Hi Ramin, I have to tell you that this is currently not possible. Curr...
Tue, 10 Jun, 2025 at 3:09 PM
Customization for Automatic Logout
Dear Support Team Hi Can i have a customization for Automatic Logout option? (Setup>User Interface>Website) I want this option to be done for all of idle users but I do not want this to include monitoring users (on TVs or Video Wal...
Tue, 10 Jun, 2025 at 3:09 PM
Monitor Brute Force Attacks in Network
We want to monitor and alarm brute force attacks on domain logins. We tried to setup a sensor to fetch Eventlogs from our DomainController with ID 4771. Unfortunately, we cannot further specify, that only a lot of events in a short time i...
Tue, 10 Jun, 2025 at 3:09 PM
HPE G7 Hit-Or-Miss on Physical Disk Sensor
I help manage and monitor multiple servers, including several HPE G7s. I know that G7 iLOs are right on the cusp of support for the Physical Disk sensors, but we've managed to make them work. I've got everything in place to gather t...
Tue, 10 Jun, 2025 at 3:09 PM
Can I install 2 remote probes for the same company?
I work at an MSP that services multiple companies. In our PRTG instance we have 1 probe for each company. One of our companies is getting a new server and that one happens to be the one our PRTG probe is installed on. I want to add the new ...
Tue, 10 Jun, 2025 at 3:09 PM
Add support for Vertiv UPS / Geist Watchdog
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want native support for Vertiv/Liebert UPS m...
Tue, 10 Jun, 2025 at 3:09 PM
Barracuda FW - PHION
hi all, i have imported the mib of barracuda fw (aka phion) to prtg. i want to monitor the s2s vpn with oid 1.3.6.1.4.1.10704.1.6 i have response from snmp tester but i can't add the correct sensor From the documentation i see VPN ...
Tue, 10 Jun, 2025 at 3:09 PM
Device & Sensor Name Added to Report Data Files
User Story As a PRTG User, I would like to see device name and sensor name added to the XML/CSV data files generated from a report. Details of User Story We use SLAs on devices monitored within the environment, the PDF report doesn...
Tue, 10 Jun, 2025 at 3:09 PM
Is there a way to expand/collapse all devices/groups?
Is there a way to expand/collapse all devices/groups? I would like to be able to do it faster than doing each one. Article Comments Hello, I'm afraid there is no such option or function. Best Regards. Dec, 2010 - Perm...
Tue, 10 Jun, 2025 at 3:09 PM
SNMP Cisco System Health - Temperatur
Ich versuche eine bestehende CIMC (Cisco Integrated management Controller Version: 3.0(4r)) Überwachung um eine Temperatur Sensor Komponente zu erweitern, Der sensor SNMP Cisco Sytemzustand, schien mir dafür Passend, jedoch bekomm ich...
Tue, 10 Jun, 2025 at 3:09 PM
Problems with XML Custom Sensors and se Windows credentials of parent device
Hello, i use powershell to write some Sensors (XML Custom EXE/Script Sensors) for vmware and windows. Lately i noticed some of my Sensors are throwing errors. Normally i use the features: x Use Windows credentials of parent device x Set...
Tue, 10 Jun, 2025 at 3:09 PM
How to integrate PRTG with OpsGenie
I would like to know how PRTG alerts work with OpsGenie. Article Comments Hi there, It's relatively straightforward - you can set up the pre-canned PRTG integration in OpsGenie to consume notifications (through the "E...
Tue, 10 Jun, 2025 at 3:09 PM
XML Custom EXE/Script Sensor and Use Windows credentials of parent device
Hi, i am writing a Powershell Sensor to Monitor the Snapshot State of my vCenter (sometime Veeam didn't delete old Snapshots and that can be a very big problem) I wrote the script and it works flawless on my account. To solve the p...
Tue, 10 Jun, 2025 at 3:08 PM
PRTG Email Notification Help
Hi All! I am new to PRTG. I want to enable email notification on PRTG. Currently I am monitoring network devices on LAN. I want to enable notifications if sensor went down then I want to receive email. PRTG server is installed on our LAN...
Tue, 10 Jun, 2025 at 3:08 PM
Dell servers - Wrong chassis status
Hi We have multiple Dell servers in our company all same model. On one of our servers we keep getting a warning about the chassis status on that server which is wrong according to the iDrac of that server (it shows chassis - Ok). - Note w...
Tue, 10 Jun, 2025 at 3:08 PM
Monitor Process on Debian Linux
I would like assistance in monitoring a process on Debian Linux, I have follow this tutorial: https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063726 but I have been unable to achieve this. What I would like to ac...
Tue, 10 Jun, 2025 at 3:08 PM
REST custom - 400 bad response error
Hi, I'm building an API monitoring sensor for the first time and getting the error "Cannot load endpoint https://**REDACTED**/MGRESTService.svc/json/idoinfo/BGTaskHistories?readonly=true&rowcap=1: expected status 200 OK bu...
Tue, 10 Jun, 2025 at 3:08 PM
Global disk space used report of all the devices
Hello all, I was wondering how can I create a report that shows the disk space used by all the monitored devices, to check how it changes over time. Not the % of free space, just the bytes actually used. Thank you Article Comments...
Tue, 10 Jun, 2025 at 3:08 PM
Small dashboard alarms on the welcomepage
I would like to integrate the alarms (small) in the left box on the welcomepage. Is this possible? And how can i fix the size of the left box? Article Comments Thank you for your post. The "Welcome" page can not be c...
Tue, 10 Jun, 2025 at 3:08 PM
Edit created device template for discovery
Hi, I have created a device template to discover only ping, disk, cpu and memory. Worked great and all my machines are only showing these sensors. But it it possible to change the threshold for eg disk free space sensor in a device template...
Tue, 10 Jun, 2025 at 3:08 PM
Cancelling report
Hello, Is there a way to cancel a report that is running in background? Thank you Nicolas Rabaté Article Comments Hello, I'm very sorry this is simply not possible. best regards. Mar, 2012 - Permalink Hello, I ...
Tue, 10 Jun, 2025 at 3:08 PM
Interface traffic monitoring on a Meraki MX65
Doing a trial of PRTG. Trying to get the traffic in WAN1 on a Meraki MX65 - got results from the device, SNMP is working but I do not seem to be able to get the traffic through. Table OID 1.3.6.1.2.1.2.2 seems to be getting close to wha...
Tue, 10 Jun, 2025 at 3:08 PM
error bash ssh script
i have a problem with ssh script and ssh advanced script the connection return me a strange simbol and the ssh advanced go in error for junk after </prtg> the junk is [1]+ Done(127) eTXEJ@Rv this is the log [INFO][3...
Tue, 10 Jun, 2025 at 3:08 PM
Get Maintenance Mode status from API
Is it possible to see whether or not maintenance mode is active on a given device via the API? I cannot find it mentioned in the documentation. Thanks! Article Comments Hello, Thank you for your message. Regarding the mainte...
Tue, 10 Jun, 2025 at 3:08 PM
Add SNMP location in the device name?
Hi everyone, I need to add some device to PRTG. Every device has an hostname and ip plus the SNMP location. I would like to have it added directly to the name the name of the device so the the result is hostname (ip) [SNMP Location] Ther...
Tue, 10 Jun, 2025 at 3:08 PM
SMS via COM port using SMSSender Freeware
I would like to share another option to send SMS trough a COM port. Here (http://palkotools.wordpress.com/2011/06/01/smssender-en/) you can download a executable. Simply create a new notification using EXE, point to SMSSender.exe. In the ...
Tue, 10 Jun, 2025 at 3:08 PM
Is "Paused_by_dependency" being considered as "Down" ?
Hi. For a given sensor I have defined the Notification Triggers as State Trigger: When sensor state is Down for at least 600 seconds, perform HTTP_call When sensor state is Down for at least 300 seconds, perform no notification and rep...
Tue, 10 Jun, 2025 at 3:08 PM
Suggestion: "Reverse" ICMP Sensor
Hi, Perhaps this already exists or its not possible for whatever reason(s). I just had an idea pop into my head for a "reverse" ICMP sensor. Instead of the PRTG server probe sending an ICMP request to a target, the server/prob...
Tue, 10 Jun, 2025 at 3:08 PM
Sensor Event Log (Windows API) : Detect fake events but not "real" ones
Hello all, I've got a strange thing and i'm a bit lost. I'm trying to catch the event ID 15004 - 15007 on an Exchange server to get when the server consider itself as pressured. (Application - Source : MSExchangeTransport) I...
Tue, 10 Jun, 2025 at 3:08 PM
IP auf FQDN weiterleiten
Hallo zusammen Ich wollte nachfragen, wie ich PRTG so konfigurieren muss, dass Zugriffe via IP auf den FQDN umgeleitet werden. Freundliche Grüsse Article Comments Hallo, auf welchen "Zugriff" beziehen Sie sich g...
Tue, 10 Jun, 2025 at 3:08 PM
Library devices based on tags
We would like to create libraries filled with devices + sensors based on tags. Currently devices serving specific users is located in multiple racks. We would like to use libraries to group this together. Showing both devices and sensors ...
Tue, 10 Jun, 2025 at 3:08 PM
Expanding groups before sending redundand notifications
Good morning, is it possible to check if a user would get multiple emails by beeing member of multiple groups which get email notifications? Situation: GroupA: -User1 -User2 GroupB: -User2 -User3 A notification to GroupA w...
Tue, 10 Jun, 2025 at 3:08 PM
Feature Request: Integration with DUO Security
Is it possible to integrate PRTG with DUO Security? (https://www.duosecurity.com/) or add another option to add two-factor authentication to PRTG (RADIUS)? If not, please add this as a feature request! Article Comments The int...
Tue, 10 Jun, 2025 at 3:08 PM
Remote Probe Organization And Grouping
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to move Remote Probes into g...
Tue, 10 Jun, 2025 at 3:08 PM
Custom device icon stays white
I am trying to add my own icon, I use the correct file types, names and grotes for this. however when I add it and refresh it stays white when I select it on a device. The file lookup scan also offers no solution. I also used different meth...
Tue, 10 Jun, 2025 at 3:08 PM
New Camera Device/Sensor
Our PRTG deployment is all about IP Cameras, approaching 8,000 sensors at this point. What we would like is some kind of device template as a new camera is added to the system that would easily capture the Camera Model/MAC. Having this info...
Tue, 10 Jun, 2025 at 3:08 PM
Folder Sensor monitoring - path contains spaces
I tried to set up a sensor for a folder today. The path to the folder contains several spaces, e.g. c:\program files\microsoft shared\logs In PRTG monitor the folder was not detected: The folder doesn't exist (Code: PE032). I also ...
Tue, 10 Jun, 2025 at 3:08 PM
Can channel prtg ids shuffle within the sensor ?
For an unknown reason PRTG server started to malfunction. So it was restarted and afterwards we discovered that the channels ids within the sensor changed. Sensor id has not changed, but all channel ids shuffled. E.g. from 15 to 17, from 11...
Tue, 10 Jun, 2025 at 3:08 PM
Publish prtg python modules on pip
Have you considered publishing your prtg python modules on pip? I don't have a problem ripping the modules off of the server, but it would make life a bit easier developing custom scripts. Article Comments Hi Ted, There ar...
Tue, 10 Jun, 2025 at 3:08 PM
Convert local to remote probe
I have two systems, one at home and one at a small charity I help with (both free versions). Each has a core server. I would like too remove the core server at the Charity and run that PC as a remote probe only, connected across the interne...
Tue, 10 Jun, 2025 at 3:08 PM
When device is unplugged WMI sensors are not down for long time
I am having installation with 700+ sensors which include 100+ WMI sensors for different devices. when I unplug one of device Ping sensor mark as down after 1 min but all WMI sensors (CPU/Memory/Process) are not turned down even after 5-7 mi...
Tue, 10 Jun, 2025 at 3:08 PM
config by txt file
Hi Is it possible to set group/device/sensor by file.txt? In PRTG enviroment Best Reguards Article Comments Hello Marco, Thank you for your message. Regarding your question, I'm afraid that it is not possible to expo...
Tue, 10 Jun, 2025 at 3:08 PM
PRTG Billing Tooll
I've installed PRTG Billing Tool on the server with the main PRTG installation and configured connection details under PRTG Server Connection details yet when I try to create a report i get an unhanded exception, i can continue though ...
Tue, 10 Jun, 2025 at 3:08 PM
PRTG LAN monitoring
I have multiple branch sites and all sites are connected back to Hub site and all computers and printers are obtaining IP address from DHCP server, now i wonder how to monitor all pcs and printers while they dont have a static ip address. I...
Tue, 10 Jun, 2025 at 3:08 PM
Dynamic Custom Units EXEXML Sensor
Hi, is it possible to change the unit of an XML Sensor channel dynamically by using a variable? Like this: echo " <result>" echo " <channel>Name</channel>" echo " <value>&qu...
Tue, 10 Jun, 2025 at 3:08 PM
Report : type List of sensor without graph
I would like to be able to have a "simple" report allowing to have the list of my snmpdiskfree sensors. What I happen very well, thx ;) Where it gets tough is if I want to make this selection from a folder, it does not respect it....
Tue, 10 Jun, 2025 at 3:08 PM
Possibility to access PRTG with LDAP users
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to access PRTG by Active Dir...
Tue, 10 Jun, 2025 at 3:08 PM
Split CPU sensor by socket
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to add a CPU sensor split by...
Tue, 10 Jun, 2025 at 3:08 PM
2FA on self hosted PRTG
Hello, Could you please inform about ETA of 2 factor authentication for self hosted PRTG services? As PRTG doesn't really have a good protection on its own (e.g. brute force) it's very important to be able, to use additional form ...
Tue, 10 Jun, 2025 at 3:08 PM
Error 0x80070643 PRTG DESKTOP
Hello, After upgrade PRTG, i'm update PRTG DESKTOP, install error 0x80070643 I have uninstall PRTG Desktop properly and restart computer. Same error message during installation No folder PRTG on "C:\Program" Thanks, Aur...
Tue, 10 Jun, 2025 at 3:08 PM
Feature Request: 7 days (1 week) option for graphs
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story It would be very useful to have a "7 days" (1 week) op...
Tue, 10 Jun, 2025 at 3:07 PM
Cloud ping v2 not working across proxy
Hi, in front of deleting/deactivating the deprecated Cloud Ping V1 sensor we set up another Cloud Ping V2 sensor beside the v1 sensor. In this case he have to inherit the same proxy settings which are configured in the parent group for ge...
Tue, 10 Jun, 2025 at 3:07 PM
Inquiry about PRTG json templete (Custom sensor)
Below is the json result I want to receive an alert when "enabled" is not "yes". And I would like to see the following results in PRTG as a message, No matter how I make a template, an error occurs. Ask for help how to c...
Tue, 10 Jun, 2025 at 3:07 PM
Exchange prüfen
Hallo, gibt es seitens PRTG eine Anleitung welche Event IDs usw. man auf dem Exchange Server hinsichtlich der Exchange Sicherheitsprobleme alles prüfen muss? Vielen Dank und Grüsse, Article Comments Hallo, wir haben keine Arti...
Tue, 10 Jun, 2025 at 3:07 PM
Webserver not working well with Apache
I have an Apache webserver running on my PC(required for game downloads/etc) and PRTG does not play nice with it. I've tried changing the port to 1443, but I'm not able to change any of the other defaulted ports. It essentially d...
Tue, 10 Jun, 2025 at 3:07 PM
Historic data or graph API
This are the URLs given in the doc /api/historicdata.csv?id=objectid&avg=0&sdate=2009-01-20-00-00-00&edate=2009-01-21-00-00-00 /chart.png?id=objectid&avg=15&sdate=2009-01-20-00-00-00&edate=2009-01-21-00-00-00&...
Tue, 10 Jun, 2025 at 3:07 PM
Web Interface keeps on logging me out
Is there a new auto-logout/timeout feature in v12 - we have PRTG open constantly on our Ops monitoring screen, but since upgrading to v12 it keep on logging us out of the web interface (Chrome). Article Comments Hi, what refres...
Tue, 10 Jun, 2025 at 3:07 PM
Self Signed Certificate issue.
We’ve noticed that our PRTG site is showing Not Secure in Red because of a Certificate issue. I’ve looked as the Certificate and its still showing the PRTG Demo Certificate but its still valid to 06/07/23 I ran a scan with the free Digice...
Tue, 10 Jun, 2025 at 3:07 PM