kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Reports cut graphs off?
When I schedule a report to run on demand it cut's off graphs. ie last 7 days, monday to friday it will only show the graph from wednesday to friday? Article Comments Hi Jurie, Please check if you have the correct paper s...
Tue, 10 Jun, 2025 at 12:32 PM
Backup
I have several device groups (group1, group2, group3). Is it possible to backup all the devices belonging to group1? Backup of configuration, data and monitored values. Article Comments Hello there and thank you for your inquiry...
Tue, 10 Jun, 2025 at 12:32 PM
PRTG loading time is very high - connecting to google analytics
Hello Guys I installed a few weeks ago a new PRTG installation in a non-internet environment. When i change my view or want to add new devices/sensors, PRTG is trying to connect to Google-analytics and the loading time is about 5 minutes ...
Tue, 10 Jun, 2025 at 12:32 PM
prtg receive data from custom agent
hi Paessler, did prtg can receive/read data from the custom agent via http? the agent will collect data like cpu, memory and disk status and sent it to prtg via http. the agent was created using php. Article Comments Dear De...
Tue, 10 Jun, 2025 at 12:32 PM
messed up...
Miracously the system date on the PRTG windows server has been changed on sept 1st by -14 days 1h 8min and there was a log entry/notification which nobody saw... PRTG was displaying everything correctly at least until 2 weeks ago... Today I...
Tue, 10 Jun, 2025 at 12:32 PM
Problem with WMI sensors
I trying to use your software PRTG network monitor. Some WMI sensors didn`t work normally, it stop with an error status with error code PE015. After moment that 60% of our sensors was crashed by this problem( we had 1600~ sensors for one pr...
Tue, 10 Jun, 2025 at 12:32 PM
Unusual state on selected level.
Hello! Setting for "Unusual" state can be found in "Unusual Detection" menu in System Administration options. But this setting apply at all PRTG Core Server, can i set this limits on Group or Device level? I just want ...
Tue, 10 Jun, 2025 at 12:32 PM
support m.2 ssd wmi smart
how to monitoring wmi smart m.2 NVMe SSD? Article Comments Is the question how to monitor an SSD ? What exactly do you want to monitor there? Regards Florian Rossmark www.it-admins.com Sep, 2018 - Permalink What ...
Tue, 10 Jun, 2025 at 12:32 PM
Setting sensor to not auto-clean
Hello, every alarm when the sensor identifies that the threshold has been resolved is cleared. We have some cases that for ping sensors, where the data link has much oscillation, generate many alarms and this causes operational problems...
Tue, 10 Jun, 2025 at 12:32 PM
iPerf Sensor
Not sure if I'm posting this in the right place, but just wanted to let everyone know I've hacked together a sensor for running iPerf tests: https://github.com/rkagerer/iperfsensor EDIT BY MOD: Added correct tag Article ...
Tue, 10 Jun, 2025 at 12:32 PM
sensor: windows updates status showing no updates available
running the powershell windows update sensor on a device to test if it would work and it will not show any available updates. the fields for updates (severity___) hidden/installed/missing are all empty, even though the time since last updat...
Tue, 10 Jun, 2025 at 12:32 PM
snmp Prtg error
Hi everyone I'm getting the below errors continuously 1. [PRTG Monitor] GCHOSW switch (#.#.#.#) (083) GCHOESX03_P6 Traffic (SNMP Traffic) Down (No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, com...
Tue, 10 Jun, 2025 at 12:31 PM
secure ldap
Can the LDAP sensor use secure ports (ldaps), typically port 636? Or is it limited to only insecure connections? Is there a way to test the service availability without using a login? Article Comments Hello, I'm afraid i...
Tue, 10 Jun, 2025 at 12:31 PM
(SNMP error # -2003).
Hi, Locally I can add SNMP HP ProLiant, but I am stuck on trying to add any SNMP HP ProLiant in our remote server. This is the error message: No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, p...
Tue, 10 Jun, 2025 at 12:31 PM
Add probe to probe
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the ability to add a probe to a probe ...
Tue, 10 Jun, 2025 at 12:31 PM
Fiberhome bridge ONU monitoring / MIB
Hi! In ZABBIX, if I configure a sensor with the following string: GEPON-OLT-COMMON-MIB::onuStatus.XXXXXXXX where "XXXXXXXX" is the ONU id, and issue this commando via SNMP, the equipment answers to me: A) the numerical...
Tue, 10 Jun, 2025 at 12:31 PM
How to export the Folder column with PRTG API
Hi everyone, How can I leverage the API in way that it also exports the folder name the device is residing in? With the following API call I could export all devices and host information: /api/table.xml?content=devices&output=cs...
Tue, 10 Jun, 2025 at 12:31 PM
Email Notificatoin
Hi, I just want to ask if it is possible in PRTG to send email notification with only just local mail server?(Without internet) Thank you in advance! :) Regards, Ben Article Comments Ben, Yes, if you go to Setup -> Syst...
Tue, 10 Jun, 2025 at 12:31 PM
WISHLIST - Monitoring Amazon S3
DEAR Paessler, We have a cloud solution based on Amazon AWS. We checked the Sensor called 'Amazon Cloudwatch' that can monitor EC2 and others but not S3. Maybe can be usefull to monitor Amazon costs/limits, bandwitdh usage, t...
Tue, 10 Jun, 2025 at 12:31 PM
Cisco ASA CPU utilization with PRTG
Hello, I am monitoring my Cisco ASA CPU utilization with PRTG. Its working fine for months but all of a sudden i am getting "No such object (SNMP error # 222)" . If i remove the sensor and add it again, it will start working fin...
Tue, 10 Jun, 2025 at 12:31 PM
Ping not working in a specific host
Hello. I've just installed the prtg server a week ago and there is one host in which the ping fails, even though the host is up and I can ping it through the command line. Already tried to erase thesensor and add it again, and it stil...
Tue, 10 Jun, 2025 at 12:31 PM
How can I downgrade from 18 to 17 version?
Hello. I've tried to downgrade from latest 18 version to 17.4.33.3283, but I receive error, when I start Core service: Couldnot start webserver for http://127.0.0.1: newid: -1000 newid: -3 newid:300 Could not load "notificatio...
Tue, 10 Jun, 2025 at 12:31 PM
Enterprise Console Crash
I have installed EC on a 2008 Terminal Server, administrators can run the EC without issue, however users cant, keeps crashing. I have adjusted permissions on the PRTG Network folder - no change. I have tried running the program "Run...
Tue, 10 Jun, 2025 at 12:31 PM
Delete all tags.
Is it possible to delete all tags from selected sensors via group edit (tags are not inherited from device)? I found how to ADD tags to list of sensors (with group edit), but can't find how to detele or clear them. Article Comme...
Tue, 10 Jun, 2025 at 12:31 PM
ssh login failure: ssh_userauth_publickey failed
This problem has been posted a couple of times, but no solution helps me. We have multiple linux systems with Suse Linux Enterprise Server 11 FixPack 4. On these systems, the ssh probes (e.g. ssh disk space) functions well. Authentication i...
Tue, 10 Jun, 2025 at 12:31 PM
Netflow from Nexus 7700
Hi folks, I have opened case PAE1093045 regarding this issue, but I figured I would post here in case other folks are having this issue in the future. I am working on configuring Netflow on a Nexus 7700 core router. The configuration fr...
Tue, 10 Jun, 2025 at 12:31 PM
Anybody monitoring DNS request/sec on a Windows Server?
I know it can be done with a WMI script but I'm not particularly fond of Windows and would rather just copy & paste if someone already has it running. Cheers, Andres Article Comments Hello Andreas, Thank you very mu...
Tue, 10 Jun, 2025 at 12:31 PM
UnFi Video PRTG Sensor
Is there a PRTG sensor for UniFi Video? There's a great custom sensor for UniFi Access Points (linked below) and I'm wondering if something similar exists on the video side to track all cameras attached to a single NVR? https://ht...
Tue, 10 Jun, 2025 at 12:31 PM
[OPEN] Allow Changing First Day Of The Week In Date Pickers
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to modify the first day of the week to ...
Tue, 10 Jun, 2025 at 12:31 PM
[OPEN] Add Comments Or Markers To Graph
Want this feature implemented? Please upvote! Posts in this thread won't be published. Read Me! User Story As a PRTG User, I want to add comments or markers (as in highlighting incidents) to sensor graphs. Details of User Stor...
Tue, 10 Jun, 2025 at 12:31 PM
Ability to tag a note or mark on graphs (ie at a point in time)
hi, i love PRTG (been using paessler sw since IPcheck!). one feature ive always wanted to see added to prtg is the ability to add a note to a point in time on a sensor's graph (or even a vertical line + note to the graph) - example, ...
Tue, 10 Jun, 2025 at 12:31 PM
Any way to monitor traffic on an AWS internet gateway?
We have a small network on Amazon AWS and I'm already using PRTG to monitor many things there. What I can't find is a way to monitor/graph the traffic that enters and leaves our VPC through the Internet Gateway. Do you know of a way...
Tue, 10 Jun, 2025 at 12:31 PM
PRTG map for specific sensor
Trying to create a custom HTM map that will display all sensors with a specific tag having a very difficult time writing it. Does anyone have an example they use? or a cookie cutter template I could build from? Article Comments ...
Tue, 10 Jun, 2025 at 12:31 PM
Can I monitor two different networks on two different adapters on the same machine?
Hi. I want to monitor the "guest" wireless network at my client (192.168.1.0 network) while monitoring the LAN at 192.168.90.0 from the same machine. I have the wired adapter for monitoring the LAN and a USB Wi-Fi adapter for the ...
Tue, 10 Jun, 2025 at 12:31 PM
MIB importer parse error
I am trying to import a MIB from an equipment manufacturer but the importer tool reports an error (::= expected). The syntax looks right to me but it clearly isn't.. The "::=" error occurs at the "EddystoneBroadcast&q...
Tue, 10 Jun, 2025 at 12:31 PM
Support for JMX tomcat
When I search for what to use to monitor tomcat / jmx everything recommends the mini probe. However these posts are years old and if you follow the links it will take you to a prtg page which states "We do not further develop the Mi...
Tue, 10 Jun, 2025 at 12:31 PM
Show symbols on the map depending on the status
Hi, we are using a map for supporting our production automation team. The user asks if it's possible that the size of a status symbol (Status only (transparent background, XL)) can be bigger if state is not in OK? Let say if the Senso...
Tue, 10 Jun, 2025 at 12:31 PM
When a Sensor Reports an Error
Is it possible to delay an error state for a sensor when it value is above defined limit? I would like to for eg. filter out CPU spikes when error limit is set 90% and an error should be noted, displayed and notified only when high CPU loa...
Tue, 10 Jun, 2025 at 12:31 PM
VMware Host Performance (SOAP) Error
Hello I need to add r VMware Host Performance (SOAP) to my ESXi 6.7.it returns the below error: Probe system have .net 4.0 and Vmware credentional is set in settings. Does this sensor suppor Esxi 6.7? Could not create the sensor VMware ...
Tue, 10 Jun, 2025 at 12:31 PM
Add historical data to the database from Other monitoring system
We have several devices that monitored in other monitoring system (zabbix). Is it possible download this historical information to the PRTG from this monitoring system - zabbix. Article Comments Hi there, It's not possible ...
Tue, 10 Jun, 2025 at 12:31 PM
Top talkers per protocol
Trying to get some usage statistics regarding a particular application, but data from the "Other" channel is polluting my results. I've created a custom Netflow v9 sensor and correctly added my custom channel (Channel #1, a co...
Tue, 10 Jun, 2025 at 12:31 PM
Daily state change (up/down) report
I would like a report that gives me an overview of the previous day's up/down events. I looked a little at report templates (even creating a new one), but wasn't able to achieve this. Ideally, it would just be data in a table-like p...
Tue, 10 Jun, 2025 at 12:31 PM
Use library-filtering on maps.
Some object on maps supported Group, Device and sensors from device tree with drag-and-drop function. For some map objects i can use tags (for ex. tables) if i edit original *.htm element. Can i use tags with another maps elements for ex. D...
Tue, 10 Jun, 2025 at 12:31 PM
Advanced SSH Script Sensor Orphans Processes
Good morning! I have an advanced SSH Script Sensor in PRTG. It runs a script that has a chance to hang indefinitely. When it runs, I can see on the target server that the sshd process gets created as expected, and we have subprocesses for...
Tue, 10 Jun, 2025 at 12:31 PM
ow can I monitor Citrix Xenapp 7.15 monitoring via PRTG and what can be monitored?l
PRTG is newly introduced in our environment. I want to monitor Citrix Xenapp 7.15 /Xenapp Desktop via PRTG. I have gone through all knowledge base but didn't find anything much. What can be monitored for Citrix Xenapp 7.15 /Xenapp Deskt...
Tue, 10 Jun, 2025 at 12:31 PM
Alle Seriennummern von Geräten Exportiern
Ist es möglich, mit der PrtgAPI eine Liste zu bekommen, mit allen Seriennummern mit den dazugehörigen Geräten? Bis jetzt habe ich den folgenden Befehl: /api/table.csv?id=40&content=sysinfo&category=system&columns=_displayname,...
Tue, 10 Jun, 2025 at 12:31 PM
RDP connection quality from remote client.
Hello! I have task for PRTG with following parameters: 1) Core Server located in "Network 1" 2) Remote Probe located in "Network 1" 3) RDP Server located in "Network 1" 4) Remote client located in "...
Tue, 10 Jun, 2025 at 12:31 PM
PRTG's Maps With Responsive Iframe
How can I add responsive iframe in PRTG's maps, Map Designer using the custom HTML property. https://www.paessler.com/manuals/prtg/maps_designer Article Comments Hi there, You might want to use the following responsive i...
Tue, 10 Jun, 2025 at 12:31 PM
PE009 process not found but the process runs?
Hello, I am currently having difficulties using the wmi process sensor. I have a few processes in which I want to monitor their bandwith usage however it gives me error code pe009 even though WMI can connect through the user and using wmi...
Tue, 10 Jun, 2025 at 12:31 PM
[OPEN] Alarm Management
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story We want to have the autonomy to manage the alarms in the PRTG ...
Tue, 10 Jun, 2025 at 12:30 PM
Filter TRAP OID with WILDCARDS
For the first time in 30 years I have now seen a TRAP OID message returning with a sequency number at the end of each Trap OID messages. And because of the sequency number, it is impossible to filter for Include/Exclude/warnings/Error in ...
Tue, 10 Jun, 2025 at 12:30 PM
Do we need to add devicecs again when we add slave in cluster?
Hello, we have setup slave prtg installation in cluster. Everything seems to work fine but slave installation is not showing the master node devices/sensors. On home page of the slave installation it shows sensors status (total sensors) wh...
Tue, 10 Jun, 2025 at 12:30 PM
Filtering\Grouping Collections of Devices in Maps
We are having a hard time achieving this one simple request from my boss: "Get rid of the many endpoints/devices that show up on the Sunburst/map dashboard". ie. A way to filter out/remove the outer layer of the Sunburst map? ...
Tue, 10 Jun, 2025 at 12:30 PM
Simple monitoring - detection and load
I'm a learning technology developer in an multi-site education provider and we are having fairly frequent slow-downs and interruptions in inter-campus networks. Question 1. Can I setup PRTG and use it to monitor connections and connec...
Tue, 10 Jun, 2025 at 12:30 PM
Monitoring data archiving.
How PRTG stores monitoring data for a long time period? For ex. if i have Ping sensor with one minute Scanning Interval will PRTG store this data with same period for 365 days? Or it will store last 90 days result with 60 sec. period, next ...
Tue, 10 Jun, 2025 at 12:30 PM
What to monitor sites prtg
Além de monitorar o tempo de carregamento, disponibilidade como eu consigo monitorar o número de usuários conectados em determinado site? o que mais consigo além desses itens citados fico no aguardo Article Comments Hello Dani...
Tue, 10 Jun, 2025 at 12:30 PM
My SQL code interpretation
Hello, We have a Linux server with sensors based on SQL requests. Errors returned are results based on it. With MySQL software, result is shown like: "New files: /mnt/offline/SW/xml/newtext.xml" But in PRTG, it is show...
Tue, 10 Jun, 2025 at 12:30 PM
MOS - QOS 1 Way Sensor
Hello, Why is the MOS not displaying on the QOS 1 Way sensor I have setup? Article Comments Hello there, As described here, MOS is only calculated in the QoS Roundtrip sensor. Not sure why that is so, I see if I can get some...
Tue, 10 Jun, 2025 at 12:30 PM
are there winRM sensors instead of the WMI or SNMP sensors?
Hello, is it possible to use winRM to create memory, cpu load and diskspace sensors? For the WMI and SNMP there need to be additional ports opened up which I rather not do. WinRM has already been used in multiple applicationson the server w...
Tue, 10 Jun, 2025 at 12:30 PM
SNMP Disk Free Sensor with VMware vCenter Server Virtual Appliance 6.0 (vCSA)
Why can't I use the "SNMP Linux Disk Free Sensor with vmWare vCSA ? It fails to find any disks... Article Comments There appears to be a "bug" in the vCSA snmp implemenmtation for 6.0... (Tested with VMwar...
Tue, 10 Jun, 2025 at 12:30 PM
EXE/Script HTTP Sensor
I'm using the custom script provided here: Can I check a URL using modified headers? I've deployed the sensor but I'm receiving the error: "XML: The returned XML does not match the expected schema. (Code: PE233) - ...
Tue, 10 Jun, 2025 at 12:30 PM
HTTP XML/REST Value sensor - Returns Text value
I have a XML/REST Value sensor working fine, unfortunately, the XML return value is a string, not a numeric value. We would like to receive the string, and use a custom lookup to convert translate to the PRTG state. Something like this...
Tue, 10 Jun, 2025 at 12:30 PM
[Open] Grid for creating maps
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to easily create a dashboard with a gri...
Tue, 10 Jun, 2025 at 12:30 PM
Showing all sensor graphs on one page
Is it possible to have a page or dashboard that just shows the live graphs from a number of sensors? We mainly use prtg for monitoring our firewalls and have to log on, click through to each sensor, then click to the Live view to get the ...
Tue, 10 Jun, 2025 at 12:30 PM
Add Custom Day Period Times
Is it possible to add Custom Day Period times? It looks Awfull when Monitoring Workhour Times (08:00 - 20:00), but the Graph is totaled with 24 Hours. Thanks in advance :) Article Comments Hello Patrick, Thank you very muc...
Tue, 10 Jun, 2025 at 12:30 PM
Mini Probe on Raspberry Pi
I have inherited a remote probe running on a raspberry pi, how do I manage it or add/modify sensors remotely for it considering its on linux? Article Comments Hello Nick, Please take a look at this page for a step by step guid...
Tue, 10 Jun, 2025 at 12:30 PM
PRTG Desktop bug report.
Hi, Just thought id share a little something i come accross today. In the main web console i can see Notification Triggers that are defined in libraries that i have created under the devices particualr sensor. (in my case a librabry tri...
Tue, 10 Jun, 2025 at 12:30 PM
Why did PRTG get a new logging framework?
In the version history of PRTG I read something about a new logging. What is this about? Article Comments With PRTG version 18.3.43 (stable release August 14th, 2018; in preview since July 31st), we fundamentally revised the way...
Tue, 10 Jun, 2025 at 12:30 PM
[PRTG Sensor] Track 404 error
Hi, I would like to follow the state of a web page and if this page returns a 404 not found, display the sensor in error. I think it's possible but I can't do it with HTTP sensors. Regards, Article Comments Hello, ...
Tue, 10 Jun, 2025 at 12:30 PM
AutoDiscovery Stopts Randomly
Dear, I'm trying to set up PRTG for a customer of mine, who has around 20 servers running at the moment. However, the Auto Discovery with the template that I made doesn't work very well. It only add the sensor Ping, and in the l...
Tue, 10 Jun, 2025 at 12:30 PM
Adding cloning sensors using PRTG-API
Hello I am cloning sensors with PrtgAPI. As soon as I start the PowerShell script the memory consumption on the core server is increasing dramatically. Do I make a mistake? Can I free this memory again? After 10 Sensors the free memory...
Tue, 10 Jun, 2025 at 12:30 PM
PRTG interface language.
Hello! Can PRTG interface language be changed for single user, or only for entire server? In case using Cluster Failover node will change it interface language automatically? Article Comments It's always the entire server th...
Tue, 10 Jun, 2025 at 12:30 PM
Custom Sensor Logfile
I have created a custom XMLEXE sensor on a remote probe. In the properties I enabled the option write EXE results to disk, but there is not even the folder Logs (Sensors). I tried this on other remote probes and there it works perfekt An...
Tue, 10 Jun, 2025 at 12:30 PM
UPGRADING AN OLD 13.4 TO THE LAST VERSION
Grettings A client still use an old reliable PRTG 13.4 (32bits, Windows 2008) but the company needs to get rid off all old servers, aditionally the maintenance run off date time ago but he wants to keep his PRTG and asked us for a new l...
Tue, 10 Jun, 2025 at 12:30 PM
[OPEN] Allow Clicking URLs in Forum Reply Email / Editing Posts
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) Details of User Story Currently, whenever you receive an alert for a new ...
Tue, 10 Jun, 2025 at 12:30 PM
Sensor Load indication
The sensor load indication applies to the probe that the sensor is installed on? Or is it the load off the device that is begin monitored? This isn't clear for me after browsing this KB. Thanks in advance Article Comments ...
Tue, 10 Jun, 2025 at 12:30 PM
VMware Vcenter Monitoring
I have a sensor on a VM that is on an ESXi host monitored by the Vcenter plugin. It is giving me a message "The object 'vim.VirtualMachine:vm-3786' has already been deleted or has not been completely created". The VM is f...
Tue, 10 Jun, 2025 at 12:30 PM
Monitoring redundant devices
Hey there, i have a question about monitoring redundant devices that have been grouped. For example, in our network we have - like most companies - multiple redundant Domain Controllers that we have grouped together depending on their ...
Tue, 10 Jun, 2025 at 12:30 PM
How can I display a value from a sensor in a map as text?
I want to use the disk free sensor to display the information on a map in various ways. I have done a graph and it runs fine. I also want to just display it as a large number, but I can not work out how to get the data into a text field! I ...
Tue, 10 Jun, 2025 at 12:30 PM
Automatically show additional channels on interfaces
Hi, I'm trying to figure out how to include interface errors / discards on all (new) interfaces. Found a vague description here: https://helpdesk.paessler.com/en/support/solutions/articles/76000065252343-snmp-traffic:-how-to-automatical...
Tue, 10 Jun, 2025 at 12:30 PM
Suggestion - Dynamic Primary Channel
Hello, Could I make a suggestion please? What I'd like to see is an option for a dynamic primary channel on a sensor. Let me explain, I am using a Custom Advanced SNMP sensor to monitor toner levels in our copiers and I'd be gre...
Tue, 10 Jun, 2025 at 12:30 PM
sar and prtg data mismatch
Dear All, I have been using PRTG (Version 13.1.2) for monitoring my Linux Servers (Oracle Linux 6.4) which is working fine. However, I can see that there is a lot of differences in the data reported by the Linux 'sar' tool and the...
Tue, 10 Jun, 2025 at 12:30 PM
Export/import "Device Tools" definitions
Hi, is there a way to export the user-defined "Device Tools" in EC and import it into another EC installation? If not possible in EC, is an option like this on the agenda for PRTG Desktop? Regards Stefan Article Commen...
Tue, 10 Jun, 2025 at 12:30 PM
API: Last value before no data
Hello all, I am trying to extract the last 'actual' recorded value of a sensor channel since it went offline. The resulte of /api/table.json?content=channels&output=json&columns=name,lastvalue_&id=12345 return 'no...
Tue, 10 Jun, 2025 at 12:30 PM
Web server ssl
I have been beating my head against a wall for 3 damn days trying to get this ssl certificate problem in the web server fixed so i can use https to log on. I have an account on SSL.com. Can anyone help me on how to create a certificate on...
Tue, 10 Jun, 2025 at 12:30 PM
Attaching a remote probe to a new core and carrying over its devices
Hi Paessler. I have cause to move our entire telecoms group from PRTG 1 to PRTG 2. This is a fairly hefty group with many child groups and around 450 devices. Can you let me know of the process to migrate this probe from one core to a...
Tue, 10 Jun, 2025 at 12:30 PM
CPU Load Sensor error
I'm getting a "No result set (code: PE016)" error for my environment. The user account accessing WMI is a network administrator account, and all devices, including the PRTG server are on the same domain. Article Commen...
Tue, 10 Jun, 2025 at 12:30 PM
ADO SQL sensor throws buffer error on Informix ODBC
I can't get an ADO SQLv2 sensor to work with an Informix DB through ODBC on a Windows Server 2012. Tests through Windows odbcad32 work without any errors. The sensor ist setup with default settings and the connection string is a simple ...
Tue, 10 Jun, 2025 at 12:29 PM
How do I report when a server comes on-line
Anybody know how to set up a sensor which notifies me when somebody starts up our offline CA? Article Comments Hello Stuart, Thank you very much for your contact. Do I understand you correctly that you intend to monitor a se...
Tue, 10 Jun, 2025 at 12:29 PM
SNMP Community List
Hello, We manage a World wide network with several differents SNMP communities. I would like to ask if there is any way to list them all. I am trying to avoid spending a lot of time looking for each community - we have defined one per of...
Tue, 10 Jun, 2025 at 12:29 PM
Change geomap layout
Hi there, Is it possible to change the Geomap layout, to a more simpyfied one, withou roadnames, numbers etc, I just wont the mayor cities and nothing else? Article Comments Hi Jesper, You can only choose between Road view ...
Tue, 10 Jun, 2025 at 12:29 PM
Get last sensor values from PRTG API query
Hi all Im trying to get some information by doing two querys to the "values" and "messages" tables. Im getting the last value sorting by -datetime and using count=1. The problem is that i'm just getting the values ...
Tue, 10 Jun, 2025 at 12:29 PM
Error connecting with SSL. EOF was observed that violates the protocol
Hello, When I enable "ProxyProtocol" in Apache2.4, our PRTG SSL Certificate sensor fails with the following: Failed to establish secure connection [Step 0] Error connecting with SSL. EOF was observed that violates the protocol ...
Tue, 10 Jun, 2025 at 12:29 PM
VMWARE Hardware Status Sensor Quit working
Randomly today my VMware hardware status, host performance, and datastore sensors quick working. I get error PE002. There is a ping sensor for this device and it is working fine. We even rebooted the host and that did not help. The host ...
Tue, 10 Jun, 2025 at 12:29 PM
Are Windows Device CALs required for monitoring via SNMP or WMI?
One of our service providers would like to set up a Windows Monitoring System, in which the network devices (switches and AP's) are monitored via SNMP. This raises the question of whether in this case a Windows CAL would be necessary fo...
Tue, 10 Jun, 2025 at 12:29 PM
PRTG cluster configuration
Hi all, i have 2 PRTG Core server and configured all sensors on one of them. Now i try to get these sensors on the failover cluster. But the setting "send all data to all cluster nodes" is missing. I have all sensors under &qu...
Tue, 10 Jun, 2025 at 12:29 PM
I need a report for acknowledge timings?
So, I'm required to provide reports on how "fast" we are handling incidents within PRTG, i.e. present the timings between a sensor going down and being acknowledged. Unfortunately, I can't find anything in the reports. Can...
Tue, 10 Jun, 2025 at 12:29 PM
Monitoring file size growth
Hello! I would like to monitor the growth of a file or a exchange-database. I would like to be alerted, if the growth in the last period, perhaps day, is more than x % than the growth of the period before. As an example for limit 3%: Fi...
Tue, 10 Jun, 2025 at 12:29 PM
Force Sensors to ONLY USE TLSv1.2 When Probing Devices?
Can I force my sensors to ONLY USE TLSv1.2 when probing my devices? Do some PRTG SSH sensors first attempt to connect using the LEAST SECURE protocol (like SSLv3), and then go higher??? If so, can this behavior be reversed to start at t...
Tue, 10 Jun, 2025 at 12:29 PM
CPU Load Sensor
Hello! We have a lot of servers connected to PRTG, all of them has CPU Load sensors and our Monitoring Team have opportunity to make a load charts, but, we come across with specific task when we must know what exactly process (i mean *.exe)...
Tue, 10 Jun, 2025 at 12:29 PM