kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Single quote in sensor message breaks notification script
I currently have an issue with my notification script, when the sensor message has a single quote in it. I'm running a PowerShell script to automatically create a ticket. The parameters for running the script: '%sensor' '%...
Tue, 10 Jun, 2025 at 4:10 PM
Manually Specify Sniffer Sensor Graph Vertical Axis
I have a packet sniffer sensor that monitors the traffic going through my 50Mbit/s Metro-E connection which displays the traffic broken down by protocol. When the total is displayed on a graph, the maximum value of the graph's vertical...
Tue, 10 Jun, 2025 at 4:10 PM
Error for VMware sensors - This Sensor requires .Net Framework release (Code PE104)
Hi All Have the above issue. have checked on PRTG server and its running 4.7. Any other ideas? Kamikaze_worm Article Comments Hi there, It needs at least 4.7.2, just 4.7 is not enough. Best regards. Jul, 2019 - Perm...
Tue, 10 Jun, 2025 at 4:10 PM
Call to cellphone when sensor a alarm mode.
Is it possible to ring my phone as a notification option should a certain condition be met? I am already getting emails, and that works fine for the most part. The issue is, that when I'm sleeping, I don't really listen to the email...
Tue, 10 Jun, 2025 at 4:10 PM
Export Syslogs from the PRTG Syslog Sensor
I am trying to find the option to export the syslogs collected by the PRTG syslog sensor. Can someone explain where this option is? Article Comments Hi there, Unfortunately, your desired scenario can not be accomplished with ...
Tue, 10 Jun, 2025 at 4:10 PM
PRTG over IIS Reverse Proxy
Hello, i've followed all Paessler instruction in order to expose over internet my PRTG server located inside the LAN. The reverse proxy is a WIndows 2012 machine located on our DMZ. Using Windows IIS as SSL Proxy for PRTG Now, ...
Tue, 10 Jun, 2025 at 4:10 PM
How can I add a graph to a map with a different time frame?
The graphs available provide a view of 20 mins, 2 days, 30 days, and 365 days; how can I include a graph with say, 1 hour of data? I'm really trying to migrate to Network Monitor from Traffic Grapher, but my stumbling block is the mi...
Tue, 10 Jun, 2025 at 4:10 PM
Cisco PoE Consumption
Has anyone had any success with building a library from the Cisco PoE/Power MIBs at all to monitor the total device power consumption (e.g. sh power inline) on 3560 PoE switches and 1941 routers with a 8 port PoE EHWIC? Article Comm...
Tue, 10 Jun, 2025 at 4:10 PM
How to monitor SOAP Webservice
I can NOT use the advanced HTTP Sensor as described here: https://helpdesk.paessler.com/en/support/solutions/articles/66680-is-it-possible-to-test-a-wsdl-or-soap-service-with-prtg#reply-218927 The documenatiotn clearly states that no XML ...
Tue, 10 Jun, 2025 at 4:10 PM
QoS (Quality of Service) Round Trip test fails
I want to double check, if the following scenario with NAT on both sides is supported. Topology: SJ-Win-Probe1 10.10.20.20 --- Cisco Router with Public IP 63.x.y.z ----- public internet ------- AWS IGW Public IP 3.a.b.c --- Win-Probe2 10...
Tue, 10 Jun, 2025 at 4:10 PM
How to use push notificationon prtg, when Probe not reachable from internet?
Hi Our PRTG Probe is not reachable from the Internet, so I can't connect to our Probe from my Smartphone. Is it still possible to send push notification to my smartphone? I can't connect to the PRTG server via APP. Thanks Frank ...
Tue, 10 Jun, 2025 at 4:09 PM
what is (speed)(RAW) means?
hi all I use Historic Data to generate monthly report, in csv file there is a column is XXX (speed)(RAW) , I want to know what is that unit ? and how to calculate to "speed" ? ex: Date Time Moo_In (speed) ...
Tue, 10 Jun, 2025 at 4:09 PM
Devices dependencies.
Hi we monitor alot of different sites and many equipments. we're looking to make this kind of monitoring : if the router goes down we want to only receive email for this device. and if other devices behind this router are down we ...
Tue, 10 Jun, 2025 at 4:09 PM
IP V4 & IP V6 Traffic Separation
Hi there Can i crate 2 separate custom SNMP sensors for separately calculating IP V4 & IP V6 traffic on an interface in a Cisco device? If so, whould you please help me what OID should i use for each one? Thanks a lot Article Co...
Tue, 10 Jun, 2025 at 4:09 PM
Master Object is "Paused by Dependency"
I've set Ping as the "Master Object for Parent" on a device in PRTG. When Ping goes into a "Down" state, it rightfully causes the rest of the sibling sensors to go into a "Paused" state. However, the Pi...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG Data Extractor Command line
Hi guys, I am playing with the Data Extractor from Paessler. I know it is not supported anymore but maybe you can still answer a simple question where I am really struggling at moment. I tried the app itself and when I added username and pa...
Tue, 10 Jun, 2025 at 4:09 PM
EXE-Notifications not sending when sensor goes down
Hello, I have the problem, that my EXE-Notifications are not sending when a sensor goes down. I configured a notification which executes a Powershell-Script to call a URL to send an SMS. The Script takes two parameters (recipients and mes...
Tue, 10 Jun, 2025 at 4:09 PM
How can I reset all the dependencies?
The dependencies on my installation have become a bit of a mess, so I would like to start again. How can I reset the dependencies back to factory fresh? Article Comments You can use the following script, which makes use of PRT...
Tue, 10 Jun, 2025 at 4:09 PM
Can WMI/API Event log sensor monitor Critical events
Hi, I have noticed that the WMI/API Event log sensors have options to monitor Error/Warning/Information etc. type events in the Event log. However, I would like to know if there was a way to monitor the Critical event entries in the Event...
Tue, 10 Jun, 2025 at 4:09 PM
WMI sensor not working
Hello, I have added a WMI sensor to check memory usage. It worked but suddenly stopped working with this error: This sensor has not received any data since startup. Please check "WMI Delay" channel of core/probe health sensor....
Tue, 10 Jun, 2025 at 4:09 PM
Can you create channels in Python using a loop() ?
Hi there, having a small issue with my python script. getting error of: 'XML: The returned XML does not match the expected schema. (code: PE233) -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE...
Tue, 10 Jun, 2025 at 4:09 PM
IPFIX transport over TCP or SCTP
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to reliably send IPFIX flow ...
Tue, 10 Jun, 2025 at 4:09 PM
Event log monitoring question
I'm trying to set up a particular type of sensor logging using the WMI Event Log sensor, but I'm not sure if it's possible or not. We have several services running on a server. The services check in every few minutes (5-15mins...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG Syslog
I have setup a new Probe server. On the probe server I am monitoring 10 Windows 2016 servers, each server has 5 sensors. I have installed the syslog receiver onto the Probe Device. When I go into the probe device and click on syslog server ...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG ports
What ports does PRTG use to monitor? In DMZ how can I monitor? I am trying to monitor a device that is in DMZ but I can not check the sensors, add a local account with the same user and password as in my PRTG console but I can not make func...
Tue, 10 Jun, 2025 at 4:09 PM
How to Monitor Ring Cameras on PRTG?
Has anyone managed to monitor Ring cameras on prtg. If so , How? What sensor setting should I add? The Cameras are on a guest Wifi Not part of our domain and they are not static. We just use the mobile app to monitor them currently. ...
Tue, 10 Jun, 2025 at 4:09 PM
Using regular expression on whole file
Hello, I'm using a filesensor to detect if the last line of a file containss OK Or NOT_OK. This file is on append mode, added by a Windows Schedule Task. The file is like this : launch-1;2018-01-01;OK launch-2;2018-01-02;NOT_OK ...
Tue, 10 Jun, 2025 at 4:09 PM
Gaps in 2 days trend
195/5000 I have gaps in the 2-day trend but these are not in the live trend. There are also no alarms or warnings that the sensors are faulty. The Pythonscript also gives no error message. I have 2 screenshots that show my problem but can n...
Tue, 10 Jun, 2025 at 4:09 PM
Will you develop the remote probe for Windows 10 IoT Core?
Windows 10 IoT Core runs a very limited subset of Win32 applications and I don't know of a way to get the existing remote probe to function on it. My goal is to be able to use Raspberry Pi devices to monitor my nation-wide network from...
Tue, 10 Jun, 2025 at 4:09 PM
Monitor folder - only certain file types
Hello all. I want to monitor a certain folder and all files there that match certain mask - example would be monitor Exchange Log files - I can monitor edb with file monitoring, and I want to monitor log files - so a folder that has LOG f...
Tue, 10 Jun, 2025 at 4:09 PM
Ignore paused sensors in business process sensors?
Hello, Is there a way to ignore paused sensors in a business process sensor? We have a filesensor, that shows warnings and errors, when a specific file is older than 24 hours. This file is updated every monday to friday. Thus, the senso...
Tue, 10 Jun, 2025 at 4:09 PM
Xerox Printer Versalink problems
Hi, i have a lot of Xerox Printer (Versalink). All printers are monitored by PRTG with SNMP I found a strange thing: every time i change a toner cartdrige, SNMP monitor adds a new gauge. So i have 5 black cartdrige, 3 yellow, 2 magenta, 2 c...
Tue, 10 Jun, 2025 at 4:09 PM
Upgrading Windows OS where PRTG is installed
We currently have a root server and multiple probe servers running on Windows Server 2008 R2 virtual machines. Because Server 2008 R2 is approaching End of Life, we want to upgrade these servers to Server 2012 R2 or Server 2016 by upgradin...
Tue, 10 Jun, 2025 at 4:09 PM
LDAP Anbindung, verschachtelte AD Gruppen
Hallo, ich möchte zur Verwendung von PRTG die Active Directory Benutzer einbinden. Sind die betroffenen Benutzer DIREKT Mitglied einer AD-Gruppe, dann funktioniert das ganze einwandfrei. Sind die Benutzer allerdings Gruppenmitglied von Gr...
Tue, 10 Jun, 2025 at 4:09 PM
Cache recalculation on PRTG update or server/service restart.
Hi, Our PRTG environment has 12,000 sensors of various kinds running on a Windows Server 2012 R2 VM with 6 cores and 12 GB of memory. We've just upgraded the PRTG installation from v15.1.15.2022+ to 15.4.19.419 and it's taking q...
Tue, 10 Jun, 2025 at 4:09 PM
Map designer for very large maps (4k)
Hi !! I'm trying to design my first "pre-production" map to take advantage of a large 4k display. My own monitors are 1920x1080, so trying to arrange elements on a map for a 3840x2160 monitor is very difficult with constant ...
Tue, 10 Jun, 2025 at 4:09 PM
Bulk importing devices
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to bulk import devices via C...
Tue, 10 Jun, 2025 at 4:09 PM
DL380 G10 HP System State: degraded but no error
Hello all, I own a HP DL380 G10 server. I managed to get the HP System Health Monitor working using iLO 5 (Agentless via Windows SNMP Service and from iLO5 directly) and it shows the correct state of the hardware. But for some weird rea...
Tue, 10 Jun, 2025 at 4:09 PM
Zigbee/Zwave Temp Monitoring
I am wanting to collect temperature data in PRTG from some sensors that are Zigbee and/or Zwave. Does anyone know of a way to collect this in PRTG? I realize I'd need some sort of hub possibly connected to the computer, but not sure exa...
Tue, 10 Jun, 2025 at 4:09 PM
How do I determine the total number of devices under a probe or group?
How can I determine the device count under a probe or group? As I recall, in earlier versions of PRTG there was a line either in the probe/group view, the root view or one of the popups that would show the number of devices in that protion...
Tue, 10 Jun, 2025 at 4:09 PM
Not Connected (Unauthorized) error
Im getting the above error when i am looking at our singe PRTG Server connection when i am direct on the server, i have looked and made sure the password and username are correct. Article Comments Hi Joshua, What version of PR...
Tue, 10 Jun, 2025 at 4:09 PM
Pagefile constantly >99%
Hi We have a customer that we monitor a server for, and I'm starting to think this may be a red herring. The server is just a bog standard HP ML110 G6 Tower server, with Windows 2008 R2 Std, 4GB RAM. It supports 4-5 users as a fil...
Tue, 10 Jun, 2025 at 4:09 PM
Special Requirements for Monitoring Log Files
We are currently evaluating PRTG as a monitoring solution for ourselves and our clients. We encountered a requirement that could be met with our current monitoring solution NIMSOFT. It is about the following: The content of a log file witho...
Tue, 10 Jun, 2025 at 4:09 PM
What time automatic configuration backup runs?
What is the time when Backups are performed automatically on a daily basis in PRTG? Article Comments Hi Thiago, By default, PRTG always performs the backup at 3:08am. In case you need more frequent snapshots of the configurati...
Tue, 10 Jun, 2025 at 4:09 PM
How can I create a map object to display channel data
I have several sensors (some custom, some not) that have several channels apiece. I'd like to get access to the channel data to be able to display in different formats. There are only a couple built-in map objects that display sensor...
Tue, 10 Jun, 2025 at 4:09 PM
Change Trigger Notification Not Working for Custom Sensor
Hello, I've setup change trigger notifications on a custom SNMP sensors for my APC UPS batteries. The change trigger has been setup on the notifications tab on the sensor itself. I've run a test on the group setup to receive the ema...
Tue, 10 Jun, 2025 at 4:09 PM
age of code warning invalid
I installed the upgrade to current version of prtg about one month ago. autoupdate shows mine is the most recent version. I am geting a warning that the "age of code" is 92 days and above the 90 day threshold and the suggestion ...
Tue, 10 Jun, 2025 at 4:09 PM
exclusion of devices when running a filter of alarms
Good Day, I run a list of alarms for our Service desk environment just to show all down devices at that current moment, i have a group that i would like to be excluded from this list however i am unsure of how to just exclude the specific...
Tue, 10 Jun, 2025 at 4:09 PM
Using WMI on non-domain network?
I have installed PRTG Core on a server located at my home. And im gonna use it to monitor all the devices and servers at home. I do not use a domain. I need to enter credentials (computername, user and password) in the setttings for it ...
Tue, 10 Jun, 2025 at 4:09 PM
How to set Sensor state based on # of channels that exceed thresholds
I'm trying to work out whether it's possible to alter the behavior of the sensor alarms. Ideally I want to be able to set a sensor into Warning or Down state based on the number of channels that have exceeded the thresholds set. ...
Tue, 10 Jun, 2025 at 4:09 PM
Ping Jitter Sensor Interval
Hi there, Is there any limitation in Ping Jitter sensor interval? In my case, it become "down" in intervals lower than 60 seconds. I need it for 10 second interval. Thanks a lot Article Comments Hello Hossein, Thank ...
Tue, 10 Jun, 2025 at 4:08 PM
Ping graph
Noticed that when setting up the ping sensor (ie default of 5 pings per 1 minute intervals), the graph will show: Ping Time, Minimum and Max values. I'm trying to understand how the "Ping Time" value is identified? is it the a...
Tue, 10 Jun, 2025 at 4:08 PM
Factory sensor with a paused device
Hi, I'm using factory sensor to aggregate information from multiple interfaces but one of this interfaces is in a paused state. How can I remove the warning state of the factory sensor (At least one source channel is paused or has no da...
Tue, 10 Jun, 2025 at 4:08 PM
How to reset inheritance in all device tree sub-levels
Hello, Is there a way to reset inheritance to all sub-levels of my device tree? Basically what I need is that in all levels it is set to "Inherit from above" If that's not possible, maybe there is a way to somehow get a li...
Tue, 10 Jun, 2025 at 4:08 PM
DCR: APC Switched/Metered PDU support
Not sure where to submit Device Support requests, so please redirect. We deploy the APC Switched-Metered PDU's to our entire bench & rack infrastructure across our multiple lab environments. I had hoped that since APC UPS's w...
Tue, 10 Jun, 2025 at 4:08 PM
I am trying to add a WMI service monitor
When I try to add a service monitor, It times out before I get a list of services. I have had this issue before but can't remember what the fix is. I would greatly appreciate any help out there. Article Comments Hi there, ...
Tue, 10 Jun, 2025 at 4:08 PM
prtg error timeout caused by wait for mutex code PE035
After upgrade to 18.1.37.13946 15 sensores is reporting: prtg error timeout caused by wait for mutex code PE035 It worked fine in version 18.1.37.12158 How do i fix it ? Article Comments Hello, Thank you for the KB-Post. ...
Tue, 10 Jun, 2025 at 4:08 PM
PRTG API - Business Process Specific Settings
Hi everyone, I need to modify a business process sensor through API. In that business process sensor we have a business process specific settings section and we don't manage to change object id value for a specific channel name : ht...
Tue, 10 Jun, 2025 at 4:08 PM
Custom Map Object with converted last value
Hi, I need a custom map object to display the Top10 highest bandwith (default map object). I need to display the speed in Gbit/s and not in kbit/s. Is there any way that I can convert the last value field somehow? thx Sven A...
Tue, 10 Jun, 2025 at 4:08 PM
SNMP Error 2011 - snmptester is working?
Hi We're having a problem on PRTG where one of our device's SNMP sensors is failing with error -2011 on SNMPv3. I've reset the credentials, restarted the unit (just to be sure) but nothing I do helps. the SNMPTester wor...
Tue, 10 Jun, 2025 at 4:08 PM
SNMP Error (-1114)-2011 - Could not create SNMP Session
Hi All, I added our Checkpoint Firewall appliances (3 Cluster Nodes) to my PRTG Core Server. Node 01: 10.x.y.2 Node 02: 10.x.y.3 Node 03: 10.x.y.4 Node 01 and Node 03 are fully integrated with all kind of SNMP Sensor but when i w...
Tue, 10 Jun, 2025 at 4:08 PM
Cisco ASR 9001, Cisco System Health Other Sensor
Hello . Cisco System Health Other Sensor on cisco ASR 9001 shows Interface Rx, Tx mW power . i want those values in dBm. can i somehow transform or change something ? :) thanks. Article Comments There is a formula involved...
Tue, 10 Jun, 2025 at 4:08 PM
Dependency Question
We use PRTG to monitor our printers. I have all my lab printers in one group with the following sensors configured for each device. 1. Ping 2. SNMP uptime 3. SNMP Printer 4 SNMP Hardware HP printers A. Jam/Status B. Paper Status...
Tue, 10 Jun, 2025 at 4:08 PM
Auto discover disks
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to auto-discover new disk dr...
Tue, 10 Jun, 2025 at 4:08 PM
How can I monitor this url
A client has requested to monitor the following URL, but I ask for guidance on how I can monitor it. https://apigateway.serpro.gov.br/api-loja-franca/api/ Article Comments Hello Daniel, The API page requires an authentication....
Tue, 10 Jun, 2025 at 4:08 PM
How do i setup a rest api monitor for a cradlepoint router
Hello, I have a cradlepoint ibr600c router wich i would like to monitor with prtg. They have an Rest API that i can use. I think i can use the rest api sensor, but i don't know what i should enter in the 'rest query' field. ...
Tue, 10 Jun, 2025 at 4:08 PM
Is it possible to check a service by snmp which is not shown in "SNMP WIndows Service Monitor"
Hi everyone, i'm looking for a way to monitor Services wich are not shown in the "SNMP Windows-Service Monitor" Dialog. WMI is not an Option because of the huge amount of Sensors on one Probe (about 18.000). Thanks for you...
Tue, 10 Jun, 2025 at 4:08 PM
How can I change the way markers look like in PRTG's geo maps?
We're using PRTG's maps with the MapQuest option. Is there a way to change the map markers to something like the pins in Google Maps? We have a large number of locations with multiple office in close proximity. When viewing the...
Tue, 10 Jun, 2025 at 4:08 PM
Looking at creating weekly reports
We are looking into creating a weekly report of what sensors went down in the week and were then corrected, is something like this possible at all? Thanks! Article Comments Sorry, there's no report template that filters by...
Tue, 10 Jun, 2025 at 4:08 PM
LXC Containers Traffic Sensor Changes on Reboot
We started using LXC containers instead of OpenVZ for some of our cloud deployment. What we have found is that every time the container reboots, the SNMP traffic sensor goes down. We have traced this back to the changing of the interface ...
Tue, 10 Jun, 2025 at 4:08 PM
Extend the creation of a critical alert on internet traffic sensor.
I would like to know if there is a possibility that the critical alert could be generated only if internet traffic reaches the "XX" Mb / s limit and if internet traffic remains high for more than "XX" minutes. Is there t...
Tue, 10 Jun, 2025 at 4:08 PM
Removing Paessler Blog & News from Login Page in Version 18.3.43.2323
Hello! We've recently moved forward with the decision to do away with custom branding from our PRTG instance as it becomes less and less supported in later versions of PRTG. However, we would like to clear some of the "Clutter&...
Tue, 10 Jun, 2025 at 4:08 PM
how can we monitor VNX in PRTG
how can i add script for vnx in prtg? Article Comments Hi there, In case you want to use the "Exe/Script" or "Exe/Script Advanced" sensor, please put the executable within the PRTG program directory subfold...
Tue, 10 Jun, 2025 at 4:08 PM
How to add devices to user groups?
I have several user groups and I just want each group to monitor their devices?. How do I add specific devices to user groups? Article Comments Hello there, Devices are not added to user groups per se, they can be added to a p...
Tue, 10 Jun, 2025 at 4:08 PM
SSH SAN Sensors
Hi, I'm on version 19.2.50.2842. I just tried to add ssh san enclosure and health sensors. If I try this with PRTG Desktop, I can find the sensors but when I try to deploy them I'm getting the following error: Fehler (Not Foun...
Tue, 10 Jun, 2025 at 4:08 PM
HTTP/1.1 400 Bad Request on sensor for outlook.office.com
Randomly we are getting false positive failures on our HTTP sensor for outlook.office.com. This started over the weekend and is still going. No changes were made and it was working fine before. I found the following article: https://help...
Tue, 10 Jun, 2025 at 4:08 PM
Is it possible to hide Group tree
Lets say I have a customer with read-only rights, and that customer only needs to see one device or sensor. Imagine that, this device/sensor is somewhere in my group trees 4th sub-level, like Probe->Administration->Servers->Clients...
Tue, 10 Jun, 2025 at 4:08 PM
Non alarming ping
Is it possible to configure a ping sensor to monitor ping response time, but not set off an alarm when it is down due to no ping response? I still want other sensors on the device to alarm, and for the device its to use the ping sensor as...
Tue, 10 Jun, 2025 at 4:08 PM
Ticketing granularity
Please add some form of granularity to ticketing. There are many I don't want to see ever. Also closing them there should be a one click option if you do not need notes. Article Comments Hi there, We prioritize our feature...
Tue, 10 Jun, 2025 at 4:08 PM
Question on Sensors and License Numbers
Hi, I am trying to wrap my head around the sensor and license relationship. For simplicity say for example i want to monitor 500 devices with just the Ping Sensor. What license would I need? Apologies for the noob question. I just want ...
Tue, 10 Jun, 2025 at 4:08 PM
Real map editing?
Hi, I'm new to PRTG and I'm currently transferring the objects from our old monitoring tool to PRTG. It was a very graph-oriented tool, every group was a map/submap, every device has an icon and so on. My most time consuming task ...
Tue, 10 Jun, 2025 at 4:08 PM
Active Sessions in Delivery Group
Hi all, I know, there are many messages about "value:message", but I just can't manage to get my sensor working. Are there any special parameters I have to set in the sensor? What am I doing wrong? I used the "EXE/Senso...
Tue, 10 Jun, 2025 at 4:08 PM
User who have full access can't view the map
We recently started seeing this issue. We have a multiple maps in our PRTG. There is a group that has full access. But one particular map, when I tried to access, I get "Error (bad Request). Sorry, your user account is not allowed to a...
Tue, 10 Jun, 2025 at 4:08 PM
Placeholder directly in Powershell
My aim is to generate a call in our servicemanagementtool whenever PRTG detects low diskspace. For this I need some information about the device, status and message. I use a powershell script to interact with the API of our servicemanagemen...
Tue, 10 Jun, 2025 at 4:08 PM
Monitor result of a command via curl
Dear, good afternoon I need a help a customer sent the following demand, monitor this command curl -s http://www.nfe.fazenda.gov.br/portal/availability.aspx | grep "<td> RS </td>" | sed -n 2p | grep -c red_ball  0 ...
Tue, 10 Jun, 2025 at 4:08 PM
Monitoring the contents of a file?
I have a tool that outputs a numeric value into a txt document and I need a way to monitor it. There will only ever be 1 value in the file as the contents are blanked out every time it runs. The File Content sensor seems like it would only ...
Tue, 10 Jun, 2025 at 4:08 PM
Feature request for maps
Currently we are using Cacti Weather maps just to give us a good network map of traffic speeds. Could you add a similar link speed display method to that of cacti weather maps? The built in ones in PRTG are much more clunky than that offere...
Tue, 10 Jun, 2025 at 4:07 PM
Monitoring Linux running on Linux machine via SNMP using PRTG
Hi, I am new to PRTG and would like to monitor running processes on a Linux machine via SNMP. When a Linux machine is restarted the index of the service changes, so ideally the check would be done by looking for the name in the SNMP tree ...
Tue, 10 Jun, 2025 at 4:07 PM
How to connect Sybase with ADO SQL v2?
I had updated .NET 4.7.2 on the probe Connection String: Provider=SQLOLEDB.1;Data Source=10.10.1.2;Port=5000;User ID=admin;Password=password;Initial Catalog=master Message: Can not log in using the specified credentials! Is the Connecti...
Tue, 10 Jun, 2025 at 4:07 PM
Can I Have Read and Write Spead of VNX Storage
Hi There, Can I Have Data From Read and Write Spead of VNX Storage in PRTG Monitoring? Kind Regards Article Comments Hello there, We have sensors in PRTG for EMC, but they're not compatible with the VNX line as it uses a d...
Tue, 10 Jun, 2025 at 4:07 PM
Performance Counter error 0xB0000004
On March 20th 2013 I upgraded to PRTG Network Monitor 13.1.1.1182. Starting the next day I started getting the following error on a sensor that has existed for months without any problems. The error is "Could not log in using the speci...
Tue, 10 Jun, 2025 at 4:07 PM
Powershell Interface for PRTG API
I am not really sure where I should post this, as its not a question, its just sharing something that I have been working on: I have put together a Powershell module so I can manage my PRTG setup. It allows me to quickly do the followin...
Tue, 10 Jun, 2025 at 4:07 PM
MS SQL v2 Sensor - Result interpretation
I'm struggling with the MS SQL v2 Sensor. First what I would like to check. We've a database "Test" and would like to check when last time was something written into table "tabletest". For this we tried it with t...
Tue, 10 Jun, 2025 at 4:07 PM
Sophos XG Device Bundle
Hi Guys, currently we cahnge our Firewall from Fortigate to Sophos XG. Does everyone has already done a good looking and Working Device Template for Sophos XG? Regards, Sebastian Article Comments Hi there, Have you checke...
Tue, 10 Jun, 2025 at 4:07 PM
Disable RSS news stream
Hello all I use PRTG v. 19.2.50.2842 in an offline environment (no internet) and every few minutes an annoying window pops up with a message: Socket Error #11002. When it pops up, PRTG freezes until I close it and it's very hard to wo...
Tue, 10 Jun, 2025 at 4:07 PM
Feature request: Hide specific error values from graphs
Some channels generated by XML sensors return specific numerical value when the particular channel does not have valid data. It is not zero, it can be like 999999999999 or 999999999 depending on what particular channel theoretical maximum i...
Tue, 10 Jun, 2025 at 4:07 PM
Desktop app table format
Not sure if this has been asked, but is it possible to have the desktop app line stuff up so I can read it without getting a headache? The enterprise console lines everything up nice and neat. The desktop app devices list is "scatter...
Tue, 10 Jun, 2025 at 4:07 PM
Logic of Business Process sensor.
Hello! My Windows administrator oftenly plans and do servers maintanance. Lots of his servers is a part of several Business Process Sensors, this sensors showing an error when servers is going offline and it normal, this how business proc...
Tue, 10 Jun, 2025 at 4:07 PM
How to install prtg in vmware esxi 5.5,6.0,6.5
I surfed the internet for how to install PRTG server monitoring tool in VMware server for the different versions 5.5/6.0/6.5. Please help me how to install. i can access servers through Putty only. Help me out to resolve ASAP. Thanks, Yog...
Tue, 10 Jun, 2025 at 4:07 PM
PRTG – Advanced Scheduled Task Sensor
Dear, In order to monitor the state of the Scheduled Tasks from different servers we need to implement a custom check based on a PowerShell script. Reading the official documentation, the PS script need to be copied to the PROB server fir...
Tue, 10 Jun, 2025 at 4:07 PM