kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Monitoring / Views
I'm currently evaluating PRTG, and so far love it. We'd like to slap it up on its own monitor in our NOC, so we can just look up and see statuses. We monitor almost 400 sensors currently mostly pings so far - we're about to ...
Tue, 10 Jun, 2025 at 11:34 AM
Cloud based PRTG Installation
We are an IT company and looking to put in a wireless network into various different housing associations around the country. We would like to monitor the networks in each deployment using PRTG. Is it possible to have the monitoring PC w...
Tue, 10 Jun, 2025 at 11:34 AM
acknoledged alarms
When i acknoledge an alarm until f.e. 20.2.2012. Why show me prtg the alarm? For Info: The user A is in the holidays and will come back on 20.2.2012. So the ping sensor of his PC bring an alarm. Now i want to bring down the alarm until 20...
Tue, 10 Jun, 2025 at 11:34 AM
Cisco IP SLA sensor for VoIP
I am using UC500 in my network to provide voice services. Is it possible to get step-by-step procedure for setting up Cisco IP SLA sensor for VoIP? Also, do you have any idea about which commands to set up on UC ? Article Comments ...
Tue, 10 Jun, 2025 at 11:34 AM
How can I get a report of all devices and IP addresses not using API?
I need to get a full report on all devices and sensors; can this be done any way other than API? Article Comments Hello, I'm afraid this can only be done via the API. best regards. Feb, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:34 AM
Date and Time for SMTP Sensor
I want my SMTP Sensor to show the date and time it sent the mail. Are there any workaround to include it on the Topic or Content of the SMTP Sensor? Thanks. Article Comments Hello, sorry, this is not possible, nor planned....
Tue, 10 Jun, 2025 at 11:33 AM
Google Maps V3
Hello @ all, if I wont Register my Google Maps API i only saw this message: "The API keys generated by this page are no longer available. Please see the relevant section below for the API you using." My problem is that i must...
Tue, 10 Jun, 2025 at 11:33 AM
How to monitor TCP stats on a Windows host
I need to monitor networking statistics (like given by netstat -e or netstat -s) on a windows server (localhost), how can this be done? Article Comments Hello, you could do this with a EXE/Script Advanced Sensor. best regard...
Tue, 10 Jun, 2025 at 11:33 AM
geo map with latest version
hello, it does not seem to work. google says that Sign Up for the Google Maps API The API keys generated by this page are no longer available. Please see the relevant section below for the API you using. i've signed up for api, th...
Tue, 10 Jun, 2025 at 11:33 AM
NetApp snmp monitor
We are using PRTG to monitor our NetApp but are having trouble that PRTG Displays negative numbers for larger values which makes the monitoring quite useless. http://db.tt/nL9oMGc Article Comments This seems to be an overflow....
Tue, 10 Jun, 2025 at 11:33 AM
Issues Moving NetFlow Device From One Probe to Another
We have a massive device configured with a ton of NetFlow sensors for monitoring a site's individual VLANs independently and have recently run into a processor utilization issue with the probe server it is currently configured for, nece...
Tue, 10 Jun, 2025 at 11:33 AM
How do I access my enterprise console after I have changed my password on the web interface?
I changed my password on the web interface and can no longer access the enterprise console Article Comments hallo, edit the connection settings for the server in the enterprise console https://www.paessler.com/manuals/prtg9/...
Tue, 10 Jun, 2025 at 11:33 AM
PDF Report Error
Get the following error in the logs when creating PDF reports both manually or scheduling reports: Status: "System Error" Message: "New ToDo: Local Print Spool Service not running" Article Comments Hi, p...
Tue, 10 Jun, 2025 at 11:33 AM
disable default area fill
hello all the graphs are filling the primary channel area. (because it is an area) a workaround is to set the primary channel to "downtime" , but this gives an 0% downtime on the preview graphs (in the device view, with all the ...
Tue, 10 Jun, 2025 at 11:33 AM
How to make a non licenced sensor active
I am using the free 10 sensor version. When 10 sensors are in use, how can I cancel/pause one that I don't want, and then activate the sensor I want? I know how to pause or delete a sensor that I don't want. But I have not manag...
Tue, 10 Jun, 2025 at 11:33 AM
95 percetile
hello i have som custom graphs, (created with sensor factory). for instance #1:peer-b1 Channel(2474,-1) #2:peer-dc Channel(2475,-1) #3:nx-ines Channel(2477,-1) #4:All (Channel(2474,-1)+Channel(2475,-1)+Channel(2477,-1)) the channel s...
Tue, 10 Jun, 2025 at 11:33 AM
is it possible to move object connector position ?
I created some custom objects (status icons) ; when I connect them to each other in a map ( using object connector) the connection line connects them from center point of the icons. I want icons to get connected from their end points. any s...
Tue, 10 Jun, 2025 at 11:33 AM
does SNMP authentication in PRTG support supports UTF-8 character set?
I wanted to know that the GUI of PRTG for SNMP authenticattion supports UTF-8 wide characters or not? if yes then is those supported for SNMP v1 and SNMP v2c? Article Comments PRTG is using the codepage of the local system and t...
Tue, 10 Jun, 2025 at 11:33 AM
Activation Servers / Ports list?
Automated activation of licenses is failing. I'm guessing it's because our proxies are blocking the appropriate ports or URL's for the process to succeed. Can I get a list of your activation server(s) and TCP/UDP ports? I wa...
Tue, 10 Jun, 2025 at 11:33 AM
SSH Disk Free - Can I set threshholds for multiple servers and file systems?
I am trying to see if PRTG will work for us.. We have 450+ Linux servers and i need to monitor the file systems across them all. For example, each server has an /opt directory and many have /oracle. Can I set up universal group rules ...
Tue, 10 Jun, 2025 at 11:33 AM
confirmed alarms after server reboot
When alarms are confirmed, PRTG looses this information if the Server with the PRTG installation is rebooted. Are there any workarounds for that? Thanks! Article Comments hallo, which exact version are you using. PRTG should k...
Tue, 10 Jun, 2025 at 11:33 AM
How to create custom subject on send email?
Hi, I'm looking for how I can create a custom subject ( send email ) from the edit notification. Now I have create an alert for windows security event logs and I like to have the subject on email have the event id at the last line so th...
Tue, 10 Jun, 2025 at 11:33 AM
Message queue sensor doesn't show queue's in public
I would like to monitor how many messages are in a message queue listed under the public folder. The Message queue sensor only shows \public, but doesn't me choose the queue names. The message queue service is running and I am able to...
Tue, 10 Jun, 2025 at 11:33 AM
Best way to monitor success / failure of a backup application
Hello I am looking for a way to have PRTG show a RED sensor for when my backup application fails to backup successfully. The application is CA ARCserve backup and it has the facility to report to the windows application eventlog with a su...
Tue, 10 Jun, 2025 at 11:33 AM
Wmi-Sensors don´t work proberly on a specific server
Hello, The CPU, Memory and Disk-Sensor on a Server doesn´t work proberly. No changes have been made and from one day to another the sensors changed to error state. In the section Last Message and Last Result is no information about t...
Tue, 10 Jun, 2025 at 11:33 AM
Monitoring ESXi with WBEM
We got several ESXi Servers at our Customers and want to Monitor only the Healthstatus of for Instance the Array Controller. ESXi does not deliver full SNMP Agents so monitoring with SNMP is not an idea With the integrated WBEM Sensor of PR...
Tue, 10 Jun, 2025 at 11:33 AM
How-to get HW status from ESXi WBEM ?
Is there a way to set-up a sensors that queries the "configuration" section of the VMWare ESXi host page , where we can get infromations on CPU, FAN, PSU, RAID, HDD,... + the overall Status of the ESXi Host ? This would be great...
Tue, 10 Jun, 2025 at 11:33 AM
eventlog sensor with count of events not #/sec
i should have an alarm when a event has come up. the standard wmi event sensors will only show events/sec. is there an other sensor, giving alarms when an event happens. filtering with source and eventNr. thanks Rene Article Co...
Tue, 10 Jun, 2025 at 11:33 AM
Possibility to add custom Periodes
Hello, we need a automated Report for a weekly Period from Wednesday to Tuesday. Is there any possibility yet to change this Period or maybe add a new one? Article Comments Hello, currently this can't be changed by the u...
Tue, 10 Jun, 2025 at 11:33 AM
Dell Server PVNX3000 SNMP Dell Hardware
I have bunch of Dell Servers Poweredge 2950 which have Remote Probe installed and are working fine when I add the Dell SNMP Sensor But this one Dell server PVNX3000 with remote probe, and has snmp installed does not work when I try to add...
Tue, 10 Jun, 2025 at 11:33 AM
My Google Maps don't work any more
I installed PRTG version 8.3.2.2157/2158 (or later), and now the Google Maps in my PRTG web interface are not shown any more. What has happened? Article Comments As of version 8.3.2.2157/2158 you have to apply for an API key i...
Tue, 10 Jun, 2025 at 11:33 AM
How do I get an API Key in order to use Google Maps with PRTG?
How can I apply for a Google API key that I can enter into the respective field in PRTG's System & Website settings? Article Comments INFORMATION OUT-OF-DATE The information in this article is out-of-date. For recent...
Tue, 10 Jun, 2025 at 11:33 AM
It is poddible to ping every second
Dear, I want my PRTG monitor to ping every second, instead of every 30 seconds. How can I fix this? Best Regards, Marijn K. Article Comments Although this is possible, and you can define intervals of 1 second, bear in mind w...
Tue, 10 Jun, 2025 at 11:33 AM
Use PRTG to report status to a SNMP receiver?
Hi. I have a question about forwarding SNMP message from PRTG. But first: I created a WMI eventlog sensor. This sensor should check the event-log of a windows server if specific eventlog occurs. We use this to monitor a backup tool. A...
Tue, 10 Jun, 2025 at 11:33 AM
Mikrotik Complete Template
Hello, please, there are available ready-made template for Mikrotik devices? On our network is represented by lot and is a great pity that the template is not available. Thank you very much. Article Comments Hello, sorry, we ...
Tue, 10 Jun, 2025 at 11:33 AM
WMI Query FailurePredictStatus
I'd like to query the S.M.A.R.T. FailurePredict status via WMI. However the query "Select PredictFailure from MSStorageDriver_FailurePredictStatus" returns a BOOLEAN value that PRTG doesn't seem to understand. Arti...
Tue, 10 Jun, 2025 at 11:33 AM
Why lsass.exe consumes lots of Memory and CPU?
We have got a Windows 7 Enterprise with PRTG Network Monitor 8 installed. Today I have noticed that the lsass.exe consumes around 50% of CPU and 800MB memory!! The above PRTG server is a VMWare vSPhere VM with 2 GB memory and 2 x 2.4GHz CPU...
Tue, 10 Jun, 2025 at 11:33 AM
Monitoring ESXi 5
We are running v9.2 and our probes have .net installed as required but if we try to monitor the health or vm's on ESXi5 we get the following error: The session is not authenticated Regards, N Article Comments Hi, have y...
Tue, 10 Jun, 2025 at 11:33 AM
How to add SSH identity to PRTG
I have an SSH key (OpenSSH format), but I do not understand how to add it to PRTG for SSH-based sensors... Article Comments Hello, please try using the SSH Credentials "Login Type Option" in the "Settings" ...
Tue, 10 Jun, 2025 at 11:33 AM
How to see most used sensors
In version 8, I think, when you add a sensor, there was a list with most used sensors. Can't find it in version 9 and I need this kind of list, is it possible? Thanks Article Comments Hello, I'm very much afraid this ...
Tue, 10 Jun, 2025 at 11:33 AM
Monitor Telnet
We had an issue recently where it appears that telnet sessions were being refused on our IBM I-Series box. Doyou know of a way we can monitor this using PRTG? Thanks Nick Article Comments Dear Nick, I'm afraid only wi...
Tue, 10 Jun, 2025 at 11:33 AM
How to solve a 'not found' error when monitoring VMware ESX(i) servers?
I am monitoring ESX / ESXi 4.x systems using sensors I created in PRTG 9.1 or earlier. On high load (CPU above 80 - 85%) PRTG reports a 'not found' error for those sensors. I am monitoring ESX / ESXi 4.x or 5.x systems using s...
Tue, 10 Jun, 2025 at 11:33 AM
PRTG as application monitoring console
Hello, I'm looking for a way to consolidate into a single console several sources of health information of a distributed web application. Currently I'm collecting/monitoring about 60 performance counters (for MEM, CPU, DISKS, IIS,...
Tue, 10 Jun, 2025 at 11:33 AM
Can I globally change refresh frequency of Ping Sensor
I want to change the refresh rate from once every 30 seconds to say once every 5 minutes, for all ping sensors in a group of servers. Can this be done globally without opening the properites of each ping sensor on each server in a group? ...
Tue, 10 Jun, 2025 at 11:33 AM
Can a remote probe collect sys logs
Want to be able to collect core server sys logs and core server health from the core server on a remote probe. Article Comments Hi, this should be possible, just use syslog Notifications and add a Syslog Reciever Sensor to the ...
Tue, 10 Jun, 2025 at 11:32 AM
Sensor with message in alarm
I'm trying to implement a PRTG (9.2) sensor that when 'Down' will send me some text. ie. I could have a RESTful web service that returns <status>OK</status> when up and <status>7 errors. Server xyz has iss...
Tue, 10 Jun, 2025 at 11:32 AM
SSL Cert for PRTG
I have followed the instructions to setup an SSL certificate for PRTG (https://kb.paessler.com/knowledgebase/en/topic/283-how-can-i-use-a-trusted-ssl-certificate-with-the-prtg-web-interface#reply-713), however when starting the PRTG Core Se...
Tue, 10 Jun, 2025 at 11:32 AM
Retrieving File Version Number? (Powershell)
I have made a custom sensor that uses a Powershell script to show the file version of an executable, the script is below: (Get-Command "C:\XXX\XXX\XXX\XXX.exe").FileVersionInfo.Fileversion Using this, the version does display ...
Tue, 10 Jun, 2025 at 11:32 AM
snmpv3 connection to Cisco router
Hi, I am struggling to get snmpv3 and PRTG working for a Cisco router. Does PRTG rely on snmp information being sent to the PRTG server (traps)? Do you have an example cisco snmpv3 configuration that works with PRTG ? Thanks, Jaime ...
Tue, 10 Jun, 2025 at 11:32 AM
We are monitoring an HP P4000 SAN and want to autodiscover volumes
Is it possible to autodiscover new OID's or subsets? eg we have multiple volumes on a machine and the oid's are: 1.3.6.1.4.1.9804.3.1.1.2.12.97.1.5.7 = volume-7 1.3.6.1.4.1.9804.3.1.1.2.12.97.1.5.5 = Volume-5 1.3.6.1.4.1.9804.3....
Tue, 10 Jun, 2025 at 11:32 AM
http api display graph data
hello, i've used the graph api, to display the graph, it works ok. i have the graph along with the legend, but i need the last value also. the question is if i can add the sensor data (last value) along with the legend. Articl...
Tue, 10 Jun, 2025 at 11:32 AM
Threshold Trigger template
Hi, I have create a template for my windows server. In this template, I have WMI Free Disk Space. The template works fine. It discover all the partition on each servers. But now, I want to set up notifications. I want to add automaticl...
Tue, 10 Jun, 2025 at 11:32 AM
Description of the device
How can I add description of a device? Article Comments On the sensors 'note' tab you can add anything you like, including a description of the device. Regards, Mar, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:32 AM
Automatische Suche mit Gerätevorlagen (Exchange 2010)
Hallo, ich bin gerade dabei die Sensoren für unsere im Aufbau befindliche Exchange 2010 Umgebung einzurichten. Aufgrund der erheblichen Anzahl von WMI Sensoren für die Mailboxserver habe ich den ersten MBX Server konfiguriert und eine V...
Tue, 10 Jun, 2025 at 11:32 AM
Update map data points as values change
Are there plans to offer a map which would update data points as values change without refreshing the page? Article Comments Hello, I'm sorry, in the moment there are no such plans. best regards. Mar, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:32 AM
ISA 2006 and remote PRTG Probe
I've a remote location without a VPN. I setup a PRTG Probe (running 9.2.0.2176) to connect to our PRTG server (same version running behind ISA 2006 firewall). I can connect to the webpage, but the probe can't make the connection. ...
Tue, 10 Jun, 2025 at 11:32 AM
ESXi 5 (vsphere5) with PRTG
Hi! I have an interesting Problem: I am monitoring some ESXi 4 and some ESXi 5 hosts. The ESXi 4 hosts are free, and the ESXi 5 are in a vSphere Essentials environment. I'm monitoring with the following sensors: esxserverhostsensor, s...
Tue, 10 Jun, 2025 at 11:32 AM
How do I set up an external ping
I would like to set up an sensor to sense when the ISP ASDL conenection fails. Can I set up a ping to an enternal address? If so, how? Article Comments Hi, please add a new device and put a external web address in the IPv4 Ad...
Tue, 10 Jun, 2025 at 11:32 AM
iprtg connection
Connecting to the demo prtg configuration works fine. But to our own installation, it does not. I get a Connection timed Out error. What could be the issue? I double checked the access and login credentials. Guy Article Comments...
Tue, 10 Jun, 2025 at 11:32 AM
how o can receive text triggered alarms [traps]
Dears i need you support pls i have PRTG server and i want to get test trapped alarms i already revived the bandwidth in/out from the devices, and the PRTG is making the data row & the graphs what i need is who can i receive text alar...
Tue, 10 Jun, 2025 at 11:32 AM
signal notification when return from down to up
Hello, have ever occurred my PRTG server could be able do get SNMP to some devices. so the PRTG trigger notification device. my issue it is when the PRTG come back be to able do get SNMPs again but it doesn't run any trigger notifi...
Tue, 10 Jun, 2025 at 11:32 AM
icmp problems with v9
hello, i have been having all sorts of icmp problems since moving to version 9 (9.2.0.2176) from version 8. on my ping sensors, i am now getting a lot of packet loss when there is no actual packet loss on the circuit/path. also, certain d...
Tue, 10 Jun, 2025 at 11:32 AM
Can't approve cluster node, page blank.
I added a failover server to my PRTG 8 instance and I'm running into problems when I go to approve the node. The cluster page is blank, only having a Save Changes button on it. So there is no way to approve the node. Article Com...
Tue, 10 Jun, 2025 at 11:32 AM
Settings on ESXi 5 host when monitoring via SSH VMware ESX(i) Disk Sensor
I have a VMWare ESXi 5.0 host server that I am monitoring with PRTG. I would like to monitor the disk storage status of the server, however when I try to add the SSH VMWare ESX(i) Disk Sensor I receive the following error: Socket error o...
Tue, 10 Jun, 2025 at 11:32 AM
Weighted notifications for group of DNS servers
In our network there are 3 DNS servers, one local and two centrally managed (far, far away). Regularly one of the remote DNS servers is taken down for maintenance or for other reasons not reachable, leading to notifications I am not interes...
Tue, 10 Jun, 2025 at 11:32 AM
Need to extract XML data
I cannot figure out how to get the <hits> values from the following XML using the XML/REST sensor. I tried "webconnectionconfig comservers server hits" but I'm just getting errors: <webconnectionconfig> <versi...
Tue, 10 Jun, 2025 at 11:32 AM
PDF Reports "not found"
After generating the PDF report I can't open it. The link we access to open the report in "Stored Reports" is bringing this address: "/reportpdfs/7913/PRTG%20Report%207913%20-%20Azul%20-%20Rel.%20CPU%20(Gr%E1fico)%20-%20C...
Tue, 10 Jun, 2025 at 11:32 AM
Per-User Access Delegation
Is there any other methodology to manage access rights to probes other than by using groups? "User Group Access" appears to be the only method available under the probe settings, so how do other, large installations manage this m...
Tue, 10 Jun, 2025 at 11:32 AM
How can I install wildcard SSL cert from GoDaddy?
I have a GoDaddy wildcard SSL cert that I am trying to install for use with PRTG. I have the following files from GoDaddy: cert.p7b cert.cer cert.pfx I have gone through several walk-throughs, but still get stuck when trying to create t...
Tue, 10 Jun, 2025 at 11:32 AM
How do we change a sensor to IP Sniffing?
Hello, Our customer wants more detailed information for an investigation. We had netflow setup for him at the time in question but it only shows the traffic on his IP addresses. He wants a list of all external IP's (to/from) his collo...
Tue, 10 Jun, 2025 at 11:32 AM
Telnet to Cisco devices
Is it possible to telnet out of PRTG to my Cisco devices? That would make perfect sense to me, simply right clicking on the Cisco device and telnet to the monitored device instead of leaving PRTG and starting a DOS telnet. Article C...
Tue, 10 Jun, 2025 at 11:32 AM
Credentials for monitoring domain controlers
Hello, I would like to know what are the excat credentials that the prtg account needs to monitor domain controlers (disk, cpu, etc.). Does it need to be domain admin or can it have less rights ? Thanks in advance ! Article Com...
Tue, 10 Jun, 2025 at 11:32 AM
kopieren von sensoren
Gibt es die Möglichkeit mehrere Sensoren (per CLI) an andere Geräte oder mehrere Geräte unterhalb einer Gruppe zu kopieren - einzeln über den Webbrowser dauert es recht lange.... Danke Article Comments Guten Tag, das geht üb...
Tue, 10 Jun, 2025 at 11:32 AM
Auto discover through a firewall
Hi, I am trying to auto-discover sensor on Cisco routers and it only discovers ping. These cisco routers have access-lists on them so only permit specific ports and protocols through. what port and protocols do I need to permit on the acces...
Tue, 10 Jun, 2025 at 11:32 AM
WMI Service, Running=Down
Probably not a popular request so I'm sure it's not possible... but wanted to confirm. Can the WMI Service sensor alert when a service goes from a stopped state to running? Right now I can have it in a down/acknowledged state and ...
Tue, 10 Jun, 2025 at 11:32 AM
Monitoring the IPs in Bandwidth Usage
So I have a LAN that consists of several 3560 switches (which also acts as the gateway). I am trying to monitor the top talkers. I guess I can do this via port mirroring. So I mirror the port that goes to internet. My questions are, 1. Wh...
Tue, 10 Jun, 2025 at 11:32 AM
Socket Error # 10061
Fehler in log system Article Comments Guten Tag, wo genau passiert dieser Fehler? Bei einem Sensor? Bei der Probe? In der Enterprise Console? Evtl. können Sie bitte einen Screenshot per Email an support@paessler.com schicken...
Tue, 10 Jun, 2025 at 11:32 AM
Can I erase all the logs from PRTG?
Is it possible to remove logs from PRTG? Can I block specific users from viewing PRTG logs and some more settings for a specific user like he/she can only view the sensor status and nothing else in PRTG. Article Comments Hello,...
Tue, 10 Jun, 2025 at 11:32 AM
SNMP Traffic Sensor error 2003
I'm trying to add a SNMP Traffic Sensor to a Tellabs 8840 router port. It fails every time with error 2003: no response. I can successfully add a SNMP Uptime Sensor to this port and the PRTG SNMP Tester says everything is okay. I sti...
Tue, 10 Jun, 2025 at 11:32 AM
Maintenance Alert on an Printer
Hi, is there any Option to create an Alert that send me an E-Mail if an Maintance must be done on an Printer? So Seenario is, we have some Printer that have to maintan all 20000 Papers. So If i create an Alter at 19000 Sites i have time eno...
Tue, 10 Jun, 2025 at 11:32 AM
Reports won't run
I recently upgraded computers and followed the instructions of copying the data, setting, etc. over to the new pc. I went from a Windows XP Pro, to a Windows 7 Professional. The reports that were scheduled to run nightly have not ran sinc...
Tue, 10 Jun, 2025 at 11:32 AM
Query server for SNMP
How can I query my servers to see if SNMP is enabled and working ? Article Comments Hi, you can use the SNMP Tester. When downloaded fill in the needed information and then scan for uptime and / or available standard interfaces...
Tue, 10 Jun, 2025 at 11:32 AM
notification on schedule active possible
I'd like to be able to send a notification for a down on a switch port. e.g. port 1 down in the weekend sends an sms (gold customer) port 2 down in the weekend sends no sms (normal customer) I tried to user pause by schedule...
Tue, 10 Jun, 2025 at 11:32 AM
PRTG v9 on Win 2008 R2 SP1
Are there any known problems for installing PRTG V9 on a Windows 2008 R2 SP1 platform. We are planning a new installation but this requires SP1. Can this cause problems? Article Comments Hi, there should be no issues, as we are...
Tue, 10 Jun, 2025 at 11:32 AM
English/dutch Sensor problems
hi there, Iam using the custom sensor "eventlogreader" to monitor my windows server backup 2008/2011 on english servers this is working great. but somehow on my Dutch server it wont find the application section of event view...
Tue, 10 Jun, 2025 at 11:31 AM
HTTP/1.1 407 Unauthorized
Dear support, My http advanced sensor is down. It shows: "HTTP/1.1 407 Unauthorized" I used proxy and its configuration is correct, because when I login my server to do this test, the sensor changes from red to green. Some mi...
Tue, 10 Jun, 2025 at 11:31 AM
PRTG passive Cluster
Hello, it's possible has two PRTGs ( one down and other up without cluster ) on two different machine with one licence ? for exemplo, I wish to have two PRTGs server each one in a different data center. but I don't want to do a cl...
Tue, 10 Jun, 2025 at 11:31 AM
How can I monitor the RHEL6 Sever ?
In RHEL6, the file: /etc/snmp/snmp.conf : com2sec notConfigUser default public group notConfigGroup v1 notConfigUser group notConfigGroup v2c notConfigUser view all included .1 80 access notConfi...
Tue, 10 Jun, 2025 at 11:31 AM
http xml/rest, checking for date time value?
Is there a way I can check the datetime field from an url which returns it via XML? I have a url which returns a datetime value in the format 2012-04-29 23:59:59 I would like to have a check like the SSL validy checker using the XML /JS...
Tue, 10 Jun, 2025 at 11:31 AM
Sensors on remote probes
How do I remove sensors from the default remote probe? Article Comments Hello, which sensor(s) do you want to remove? best regards. Mar, 2012 - Permalink I'd like to remove all except Probe Health if that is poss...
Tue, 10 Jun, 2025 at 11:31 AM
ESXi 4.1 Disk sensors stopped working
Hello , we deployed PRTG disk sensors and it was working fine for about two weeks . it stopped showing any data since March 12th, there is no data from LUN disks , sensors stays in an unknown status. changed settings to get some output in t...
Tue, 10 Jun, 2025 at 11:31 AM
Question to MIB Database
Hello together. I'm testing Prtg to monitor our own Software Products. We have an own SNMP MIB which i converted and loaded to prtg. But i have the following Problem: when i click on a sensor i have in the "Status" Area th...
Tue, 10 Jun, 2025 at 11:31 AM
I've got a mail from PRTG about RAM
Dear I've got a mail from PRTG as follow but i understand the message. because of our RPTG server's resource is very well at that time. os : windows 2003 R2 Physical memory : 4GB memory usage sheet : Percent Available Memory Av...
Tue, 10 Jun, 2025 at 11:31 AM
The RAM available for PRTG is running low
Dear I've got a mail from PRTG as follow but i understand the message. because of our RPTG server's resource is very well at that time. os : windows 2003 R2 Physical memory : 4GB memory usage sheet : Percent Available Memory Av...
Tue, 10 Jun, 2025 at 11:31 AM
Monitoring Laptop's bandwidth usage
We are presently utilizing PRTG 9.2.0.2176. We have several high bandwidth users that are roaming on and off the network due to the fact they utilize laptops. We are wanting to utilize PRTG to notify us when bandwidth usage gets over a c...
Tue, 10 Jun, 2025 at 11:31 AM
How can I monitor traffic on specific LAN ports of a L3 switch?
Hi, I am using a MAIPU 2816 L3 router. I want to monitor traffic on specific switch ports. How can I do that. Article Comments We are not familiar with this particular router but in general you should be able to monitor the traf...
Tue, 10 Jun, 2025 at 11:31 AM
Cache size for "HTTP full web page" sensor?
How to setup the maximum cache size for the temporary internet files downloaded by the HTTP FUll web page sensor? I have been using this sensor with Internet Explorer and the Internet Temporary File is already at 16GB in size. I had to ma...
Tue, 10 Jun, 2025 at 11:31 AM
Router Gig Eth Interface not alarming
I just loaded the demo version and I have added a 2951 router and used the auto device identification to discover the device. It finds all of the interfaces but when I go unplug the cable on a gig port it continues to show it as UP and OK w...
Tue, 10 Jun, 2025 at 11:31 AM
snmp Access violation after update from 9.1 to 9.2
SNMP exception: Access violation at address 719D4A7F in module 'MSVCR80.dll'. Write of address 00000000 (State=2)-2008 (SNMP-Fehler # -2008) on all SNMP sensors. Actions: Check diskspace -> ok Reinstall: C runtime Nothing w...
Tue, 10 Jun, 2025 at 11:31 AM
SNMP Disk Free
Hello, At the moment we monitor the Free HDD Space of our Windows Servers with SNMP and then need to calculate with a Factory Sensor the % Is there an easier way to achieve this without using WMI or will there be an new Sensor which does ...
Tue, 10 Jun, 2025 at 11:31 AM