kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Schedule timetable mode timezone
Hi, When creating new schedules in the timetable mode editor, to create a working schedule, the input time we choose does not match any real timezone. For instance :- - my user account is set to UTC +10. - the server is set to UTC +10...
Tue, 10 Jun, 2025 at 9:16 PM
How can I monitor Citrix environments?
I would like to have an informative overview about the status of my Citrix environment. In addition to the basic parameters like CPU, memory, etc., I want to gather other even more useful Citrix related statistics. But first I need to kn...
Tue, 10 Jun, 2025 at 9:16 PM
Super low bandwidth being reported
I am new to prtg, and still using the free version. Plan to upgrade if I can get the kinks sorted out. I will be mostly monitoring sonicwall firewalls from several remote sites, as well as my on prem sonicwall for ipfix, and snmp. the ba...
Tue, 10 Jun, 2025 at 9:16 PM
Custom EXE/Script Sensor - Return value
Hi, We have build a custom exe/script sensor (using JAVA) and getting it executed using windows bat file. when executing, scripts generates some output and we need to PASS or FAIL the sensor based on text output. PRTG always complaint &...
Tue, 10 Jun, 2025 at 9:16 PM
WCF service using HTTP Advanced Sensor - Content Type
I have followed the instructions for configuring the HTTP Advanced Sensor for a SOAP web service but am still getting errors when trying to post the request. https://helpdesk.paessler.com/en/support/solutions/articles/66680-is-it-possible-t...
Tue, 10 Jun, 2025 at 9:16 PM
How to set the speed trigger can repeat every 5mins
Hi PRTG community, I am trying to add speed trigger for bandwidth management, after searching from internet and went through the manual. Only found out state trigger have repeat function. But speed trigger which is no option can be select...
Tue, 10 Jun, 2025 at 9:16 PM
how to disable prtg alert
hi I installed PRTG , but i hear a voice every 30 minutes, ding ding ding ding, how can i disbale it? i cant find it please help me Article Comments Hey marzieh salimim, I guess you are referring on the audio-notification of t...
Tue, 10 Jun, 2025 at 9:16 PM
best programming language for SSH
I've got some VPNs that drop fairly frequently, and can be reset from either a web interface or SSH. The web interface is doesn't seem to have an API, so that's out. So, my plan was to build something and create it in PRTG...
Tue, 10 Jun, 2025 at 9:15 PM
Automatic Logout
I've set our Automatic Logout option to Logout user automatically after a certain period of inactivity. The period I set is 600 but we still get logged out after around an hour. Is this a bug? Article Comments I would re...
Tue, 10 Jun, 2025 at 9:15 PM
Warning Exchange DAG Sensor
Hello, I am monitoring the Microsoft Exchange DAG: two servers, three databases both enabled on one of the servers. The PRTG shows me that the databases that make up the DAG are in warning. On server A (preferred) the warning is: "acti...
Tue, 10 Jun, 2025 at 9:15 PM
Setup a PRTG Remote Probe within an Amazon AWS Workspace?
Dear all, I' dlike to setup a remote PRTG probe in an Amazon AWS Workspaces Windows7 PC. Do you have any experience/documentation about how to get this setup? Thank you, Henri Article Comments Hi Henri, It should be p...
Tue, 10 Jun, 2025 at 9:15 PM
Windows Backup Sensor Custom Exe
I want to address a fix to a problem that a lot of people have been having and that I couldn't find a proper solution to here in the knowledge base. Below is a script that is working in the 17.2.30.1883 version. I did not write the whol...
Tue, 10 Jun, 2025 at 9:15 PM
Microsoft SQL v2 sensor with declared variables
Hello, I'm moving a query from the v1 sensor to the new v2 type. I've created the SQL file in the correct place, selected the correct database and have tried to run the sensor. When run, the sensor returns 'Must declare the ...
Tue, 10 Jun, 2025 at 9:15 PM
PRTG Sensor Reporting: No Valid Datatable found
Hi PRTG Support, We have a SQL sensor setup for monitoring one of our scheduled jobs. The sql script returns either '0' or ''1' based on the result of the job and then checks against the lookup setup for these boolean ...
Tue, 10 Jun, 2025 at 9:15 PM
Downtime only report
Hello! How can I customize a report to ONLY show me devices with downtime only? Maybe someone has already edited the report in this way? Is this possible in principle? Ty! Article Comments Hello, Thank you for the KB-Post. I&...
Tue, 10 Jun, 2025 at 9:15 PM
Logging in to WMI in a non-domain network
Hi, I am using PRTG in an environment without a Windows Domain. Right now I have a very successful Test Setup and what I am trying to do is get the PRTG to log in to the "server" pc so I can monitor all .exe files that I need to...
Tue, 10 Jun, 2025 at 9:15 PM
SSH Advanced script and custom units
Hi, I've written a script to monitor disk space usage and it displays with a custom unit value of G for gigabytes or T for terabytes, depending on the value pulled. When a disk that was at 500 GB of free space (displayed as "500 ...
Tue, 10 Jun, 2025 at 9:15 PM
History Alarm Report
Ho can I create a history Alarm Report for a single probe? Within the Logs it is not possible to export all the notifications for the last 6 months, becuase I can't filtet the logs. Is there an other way to create this report/export...
Tue, 10 Jun, 2025 at 9:15 PM
PRTG SSL error
HI I'm using PRTG Network Monitor 14.1.8.1371 x64. I configured my PRTG to send sensor alarms to Telegram by https://api.telegram.org/bot<your-api-key>/sendMessage command. But i have alarm like this: error connecting with ...
Tue, 10 Jun, 2025 at 9:15 PM
Getting Access Denied, PSSessionStateBroken error
Hello, running the following script and receiving this error when trying to get information from remote servers. I can run the script myself and don't receive any errors, its only PRTG that is returning the error so I believe that it ha...
Tue, 10 Jun, 2025 at 9:15 PM
Traffic out is very high than traffic out
hello please explain to me why this might be happening.Traffic out is higher by far than traffic in as shown in the graph. Article Comments Hello Renn, Traffic In is the traffic which is coming in on a specific port. Traffic...
Tue, 10 Jun, 2025 at 9:15 PM
Monitoring bis zu 2000 Windows Server
Guten Tag Wir betreiben PRTG für die Überwachung von Linux Server. Nun möchten wir auch Windows Server 2008/2012/2016 damit überwachen. Unser Ziel ist bis zu 2000 Windows Server zu Monitoren. Die Parameter Ping, CPU, Memory, Disk und Networ...
Tue, 10 Jun, 2025 at 9:15 PM
Monitor multiple sensors
I would like to monitor multiple specific sensors from different servers and connect them to for example a traffic light on a map. To be more specific: Next to the specific sensors I would like to monitor other sensors which are not conne...
Tue, 10 Jun, 2025 at 9:15 PM
Not receiving Netflow from Mikrotik
Hi There My sensor setup for Netflow from my Mikrotik router still show as: No data since startup :( The timeout is set to 6 minutes on PRTG side and 5 minutes on Mikrotik side. Set to port 2055 UDP, which is allowed on Windows firewall a...
Tue, 10 Jun, 2025 at 9:15 PM
Is it possible to customize the dashboards?
Is it possible to customize the layout of the four built in dashboards or is it possible to create my own dashboard to display what I feel is most pertinent to me? Article Comments Dear John, we recommend creating your own das...
Tue, 10 Jun, 2025 at 9:15 PM
How to add a custom div as a map object
I'm trying to add a custom div as a map object. (very similar to Paessler's own dashboard detailed here https://www.paessler.com/blog/dashboards-at-paessler ) To do this, I need a custom javascript loaded, as well as a custom div....
Tue, 10 Jun, 2025 at 9:15 PM
Can I run a report for sensors above a threshold?
I would like to run a daily report for a specific sensor that breaches the upper limit. Is this possible? Article Comments You can do this using PTF.Status2Email The application can be used as a Custom Notification or as a sc...
Tue, 10 Jun, 2025 at 9:15 PM
Regarding to the Email Notification
I am trying to configure E-mail notification but some how it is not working I even tried test notification and facing the same issue. I have followed all the documents in the forums and website but still not working. Please Help. ...
Tue, 10 Jun, 2025 at 9:15 PM
Can I create a sensor that displays the average value of another sensor for a specific time period?
Hi, I want to ask if there is a possibility to for example take all values from a sensor from the past hour, then make an average and display it in a channel? For example, we have a custom sensors that show values of dumps/minute, and ...
Tue, 10 Jun, 2025 at 9:15 PM
PRTG Folder Monitor stopped triggering
We have had a folder monitor setup for a while now - it was working fine then all of a sudden in one of the recent versions it stopped alerting us of changes. It doesn't seem to be triggering a change event - the data (overview and live...
Tue, 10 Jun, 2025 at 9:14 PM
How can PRTG send messages to line app ?
I would like to send notifications to line app https://line.me this is LINE Notify API https://notify-bot.line.me/doc/en/ Article Comments Hi there, From what I've seen so far this might possible with a notification tha...
Tue, 10 Jun, 2025 at 9:14 PM
Port Forwarding / Port Redirection to PRTG Server Administration Tool
I have the PRTG Server Administration Tool setup on https port 443 and wish to redirect form a different WAN port. I have Port Forwarded to 443 in the router, but it won't connect. Please Advise Article Comments Dear Kaspe...
Tue, 10 Jun, 2025 at 9:14 PM
How to manage custom SNMP tables (IF-MIB alike) to monitor indexed parameters?
I need to monitor some traffic parameters in Huawei devices using SNMP. Those parameters are indexed in SNMP dynamic tables. e.g.: Index Name Board Subcard Port Out Bytes Tx Utilization 26.26.98.111.97.114.100.61.49.44.115.117.98.99.97...
Tue, 10 Jun, 2025 at 9:14 PM
How do I add an existing user to an existing group
I already have an existing user, but I would like to be able to add him to a group that has expanded capabilities. How do I add the existing user to a group without re- creating the user all over again? Article Comments Hi Sweed...
Tue, 10 Jun, 2025 at 9:14 PM
snmptrafficsensor and bandwithsensor interface unkown
Hi, we have already added a new firewall in prtg and we can see different interface like (11) traffic, someone has name so we know it but other no and moreover we are seeing more interface than we have physically. We suppose this sensor u...
Tue, 10 Jun, 2025 at 9:14 PM
Adding 'HTTP XML/REST' sensor
Dear Support team, I’m trying to add a sensor ‘HTTP XML/REST Value’. It’s working via web-browser normally. But in PRTG, return below message. The 'input' start tag on line 71 position 34 does not match the end tag of 'td...
Tue, 10 Jun, 2025 at 9:14 PM
monitor if a file with a specific pattern exists at a specific time of day
hi! I need to find a solution for the following requirement: We should monitor - specific folders with the pattern: <servername>\AD\<location shortcut>\Import\ - in which daily at 01:30 am a file should be created - with the fo...
Tue, 10 Jun, 2025 at 9:14 PM
MAP refresh entire screen (no Ajax)
Hi PRTG support, I've created a map and a Readonly account. This is for a status display. However, the entire screen are refreshed every 30 second, i.e. et flashes briefly. I was of the impression that it could run using Ajax and ...
Tue, 10 Jun, 2025 at 9:14 PM
Disable alarm on ping sensors
I would like to disable the alarm on ping sensors for a specific group. My users turn their workstations off at night, and there is no value in having the ping sensor throw an alarm. I would still like the other sensors to be disabled when ...
Tue, 10 Jun, 2025 at 9:14 PM
Cannot access file: Access is denied(5) (code: PE031)
I'm having issues with a file content sensor I have setup: "Cannot access file: Access is denied(5) (code: PE031)". The file I am trying to monitor is accessed through an administrative share. Before deploying the sensor, I...
Tue, 10 Jun, 2025 at 9:14 PM
[Cisco WLC] Show AP name
Hello all. We are using PRTG to monitore some Cisco APs registered into a Cisco WLC. On PRTG, we can see the IP address of the AP but we need to add the AP name configured on WLC. For example, if my AP is labeled as 'MainRoom' o...
Tue, 10 Jun, 2025 at 9:14 PM
SNMP MIBS
I need to know in which AP the user is connect in real time, I see this in WLC CISCO but I need to see this in some API from the WLC CISCO that you know or enabling SNMP MIBS, thanks in advance. Article Comments Hey Pablo, Th...
Tue, 10 Jun, 2025 at 9:14 PM
Monitor APs from a Wireless Controller
Hi, I am wondering if I can use a SNMP sensor to monitor all wireless APs from one Wireless Controller. So I want to have the amount of APs (in my case 15) returning a value of 15 APs that are up, to the wireless controller. If one AP goe...
Tue, 10 Jun, 2025 at 9:14 PM
Cisco WLC MIB
Hi, Anyone has achieved to walk the MIB for Cisco WLC 2504/5508 in PRTG? I have imported the MIB to PRTG, but when I run the OIDLIB the result is 0. Thanks in advance Ruben Article Comments Hello, thank you very much for your...
Tue, 10 Jun, 2025 at 9:14 PM
Monitor Cisco WLC 2125
Hi !! Is there any posibility to monitor an cisco WLan Controler. I´d like to know which Access Points are online, which Clients are online on which AP´s and so on. I imported an snmp walk with about 20000 OID´s and i can´t find out how t...
Tue, 10 Jun, 2025 at 9:14 PM
How to get AP numbers from Cisco WLC via SNMP
I've spent a lot of time trying to get number of working AP registered on Cisco WLC 4400 series. Since there is a problem to make SNMP walk sensor (and, what is more important, i do not want to waste licensed sensors for every AP i need...
Tue, 10 Jun, 2025 at 9:14 PM
Netflow on Cisco 5508 Wireless Controler
I have enabled Netflow on my Cisco 5508 WLC and am exporting it to a Netflow v9 sensor. The sensor is receiving the Netflow information from the wireless controller, but all data is defined as "Other" This includes protocol info...
Tue, 10 Jun, 2025 at 9:14 PM
Fehler: Verbindung konnte nicht hergestellt werden ( code: PE015)
Guten Tag, ich bekomme Folgende Fehlermeldung bei jedem WMI Sensor: Fehler: Verbindung konnte nicht hergestellt werden ( code: PE015) - Dazu muss ich sagen das der Server erst neu erstellt wurde. Gruß Sven Schneider Article...
Tue, 10 Jun, 2025 at 9:14 PM
OTP login
Hello, does PRTG support OTP logins? Thank you Article Comments Hi Varna2, As of now, PRTG doesn't support 2FA. Kind regards, Stephan Linke, Tech Support Team Aug, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:14 PM
Couldn't aquire Softlock - Class TOctCheckWMIVolume (508)
Hi there, could anyone please shed some light on the debug error Couldn't aquire Softlock - Class TOctCheckWMIVolume (508) I have no idea how to resolve it and this is the only error data i can get except PE015. This is also affecting...
Tue, 10 Jun, 2025 at 9:14 PM
Open ITEM (Group, Device, Sensor) in a new Window
Hi, is there a way to open the selected item (like Group, Device, sensor) in a new window? Article Comments Dear Carlascom, in the web interface, usually Ctrl+Leftclick works in order to get that item in a new browser tab. If ...
Tue, 10 Jun, 2025 at 9:14 PM
Installing on a closed network (no internet access)
PRTG will not activate without contacting Passler.com, which is not permitted from a closed network. What would the method of obtaining a license for < 100 devices be, without Internet access from the server? Article Comments ...
Tue, 10 Jun, 2025 at 9:14 PM
Monitoring APC UPS: Unauthorized user attempting to access the FTP interface
After I've began to monitor a APC's Network Management Card for a Smart-UPS I'm receiving frequent messages in the UPS's software: "Detected an unauthorized user attempting to access the FTP interface from 192.168.1...
Tue, 10 Jun, 2025 at 9:13 PM
Execute HTTP stopped working
Hi, I have PRTG set up to send REST API calls to an external messaging system via the Execute HTTP action notification. This all worked well for weeks, until last week it stopped and the problem appears to be in PRTG, possibly around SS...
Tue, 10 Jun, 2025 at 9:13 PM
Monitoring Synology NAS false positives
We are currently monitoring a Synology NAS with bonded Ethernet interfaces using SNMP and MIBs imported from Synology. It periodically gives random false positives from SNMP causing all the sensors to go into error states, but nothing is...
Tue, 10 Jun, 2025 at 9:13 PM
Security Details for Probe Core Connection
Hallo Paessler Support, für ein Projekt ( 3x PRTG Unlimited Lizenz) benötige ich für die Security Freigabe nähere Informationen zu der SSL Verschlüsselten Probe - Core Verbindung. In den Dokumenten / Whitepapers etc ist leider nur von der...
Tue, 10 Jun, 2025 at 9:13 PM
Does the PRTG server support multiple NIC's, LACP..?
We are about to migrate our PRTG install from a workstation level machine to a server. With many of our msot important servers, we setup 2 Gbps links from the core network switch using LACP. Is the use of LACP, or multiple NIC trunking s...
Tue, 10 Jun, 2025 at 9:13 PM
Counting Sensor total values to Display in graph
Hello Paessler Team, once more i'm depended on your Help. I have build a html Sensor which collects Data trough JSON Objects. One of this Data is an Counter. in this case "printed pages of the last minute". Is there any pos...
Tue, 10 Jun, 2025 at 9:13 PM
Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235)
Hi Running PRTG Network Monitor 17.3.32.2478 x64 Got this error on all my terminal-servers (Win2008R2) after the latest windows update: Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235) A...
Tue, 10 Jun, 2025 at 9:13 PM
QoS DSCP tagging in Windows
Hi, Are you able to elaborate on how to set up DSCP markings on the QoS sensor to emulate voice traffic, as advised in this thread? https://helpdesk.paessler.com/en/support/solutions/articles/37983-qos-remote-probes I know this has t...
Tue, 10 Jun, 2025 at 9:13 PM
VMWare vCenter Relocate VM/vmdk when migrating to another host or datastore
Hey, is there a way how to automatically relocate migrated virtual machines? If we move a VM to another host or datastore the VMware Virtual Machine (SOAP) sensor of the VM turns into error state. After this we need to delete the sensor...
Tue, 10 Jun, 2025 at 9:13 PM
Want to only allow a user group to probe node
Hi there, I would like to know if it is possible for PRTG to only allow a user group to monitor and manage the devices and group under a probe node which is joined to the main PRTG core. The reason behind is we don't let our subcon...
Tue, 10 Jun, 2025 at 9:13 PM
Which sensor can log by day to notify?
I would like to know if there is a sensor can be based on keyword detection, and then for notification? I know that there is "File Content" sensor could get this information, but it will only return a single line of information ...
Tue, 10 Jun, 2025 at 9:13 PM
Unable to add android 7 phone for push messages
When we login to Prtg Core Server with android 7 phone we see Sensors but we do not see a new push entry in Notification Contacts When I remove my entry for my Iphone an I reregister the account it will show up. It used to work on previous...
Tue, 10 Jun, 2025 at 9:13 PM
Oracle sensor for proxied server
I'm not sure if this is supported. I am running a server which connects to an external Oracle database via VPN and use the Oracle Connection Manager feature to route requests from my internal Oracle server to the external Oracle databas...
Tue, 10 Jun, 2025 at 9:13 PM
Determine & Graph data usage (KB) per IP on the network
I am new to PTRG so please excuse revisiting old threads. I am looking for the same solution as the users described some years ago. Did you add this functionality ? Cant find it on your resources. i.e. "to sum up the volume over a ce...
Tue, 10 Jun, 2025 at 9:13 PM
How can i use wildcards in parameters for userloggedin.exe
Hi everyone, how can i use wildcards (*) for parameters with the extension userloggedin.exe? I'd like to filter all users starting with "DWM-". Is there a way to filter all users starting with DWM-? Regards, Uli ...
Tue, 10 Jun, 2025 at 9:13 PM
Monitoring HP P4300 G2 Disk Usage
Hello, I'm trying to add sensors for an HP P4300 G2 into PRTG to monitor disk free/disk used. So far I haven't been able to get a sensor that just shows me that. I've tried using the MIB file from HP (filename is 10076-00.2010...
Tue, 10 Jun, 2025 at 9:13 PM
Netflow Toptalkers Graph
I am not sure if this is where I should put this but I have an issue with the netflow top talkers graph. Why is it there? Why can't I turn it off so that I don't have to see it, or is there a way to make it go away? Cause quite hone...
Tue, 10 Jun, 2025 at 9:13 PM
Graph w/no label
I've created a map with several connectors represented by 'no label' bandwidth graphs. Is there a way for me to determine which actual sensors these graphs are linked to since they no longer have a label? Thx. Article C...
Tue, 10 Jun, 2025 at 9:13 PM
EXE/Script Sensor Does not Send Email
Hello, I have a Custom Exe/Script sensor that does not send an email notification when in down status. When in a "down" state, the sensor will change to a red/error state in the console, but no email notification to the admin. ...
Tue, 10 Jun, 2025 at 9:13 PM
what ports need to be open
hi what ports need to be open from the core to the prob and vice-versa ? thanks Article Comments Dear yudahv, the TCP port 23560 must be open on both the core server, and the remote probe. Aug, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:13 PM
How to translate alert message?
I have found many translations with the key is pas.placeholders.prtg7errors. But when I translate them, I do not see any change in the warning messages. Example: No response (check: firewalls, routing, snmp settings of device, IPs, SNM...
Tue, 10 Jun, 2025 at 9:13 PM
Parent tag not display via api before the sensor is clicked
Hi, Im trying to get the parent tag of a device using the api in a powershell script. PRTG is at the newest update and you wont get a parent tag until you got on the Web UI on the device Settings and just click a few times around. Could i...
Tue, 10 Jun, 2025 at 9:13 PM
Historicdata.json api call not working
Hello, I am trying to use the API to get the historic data for my sensors. When using the webapp this is the URL [server]/historicdata_html.htm?id=2244&sdate=2017-07-01-00-00-00&edate=2017-07-31-23-59-00&avg=86400&pctavg...
Tue, 10 Jun, 2025 at 9:13 PM
Dell Poweredge SNMP system health error -2003
I have 4 Dell R720 servers, all identical, all running the same version of IDRAC. I've added the 4 iDRACs to PRTG, and the system health works on the first 1, but not on the other 3. The error I get when adding the Dell Poweredge Gl...
Tue, 10 Jun, 2025 at 9:12 PM
MIB File Errors
I am looking to be able to import the FOUNDRY-SN-AGENT.mib into the MIB importer and I keep getting errors pertaining to the syntax of the file. What I am looking to do is to make a custom sensor that will display the temperature and Fan st...
Tue, 10 Jun, 2025 at 9:12 PM
Miniprobe for TomCat monitoring on Centos 7
Hi. I have a PRTG 15.3.16 version. I want to monitor status and condition of a TomCat 6.043 running on a Centos 6.0 OS into a virtual server (VMWARE ESXi 5.5) I download Mini Probe for Linux distribution, most similar to Centos, but install...
Tue, 10 Jun, 2025 at 9:12 PM
Question regarding tutorial "How can I configure sensors using speed limits to keep the status for m
Hi Felix, I have a question regarding this tutorial. Do I set a notification with the http action on the green IT sensor or the sensor that I want to stay in alarm status for more than one interval? And the line of code: http(s)://YourSe...
Tue, 10 Jun, 2025 at 9:12 PM
Do paused sensors count against the quota?
This is the most related question I am able to find: https://helpdesk.paessler.com/en/support/solutions/articles/5213-please-help-devices-are-paused-due-to-not-licensed I would just like to confirm if paused sensors count against the quot...
Tue, 10 Jun, 2025 at 9:12 PM
Error since update 17.3.32
The HP ILO sensors for Physical disk(s) give sindse i updated PRTG to the latest version the warning: Warning by lookup value 'Undefined lookup value (9)' in channel 'Disk Status' Can someone help me with a solution. ...
Tue, 10 Jun, 2025 at 9:12 PM
Create a custom dashboard
I currently have Firefox configured to show 3 tabs horizontally to view the Live data of 3 bandwidth/snmptrafficsensor data sensors. These are for my three network connections. I'd love to put all three of the live data graphs on one we...
Tue, 10 Jun, 2025 at 9:12 PM
Android Widget enhancement request
We use the 4x2 android widget to display graphs. The actual information in the graph is very small compared to the entire widget. I think the labeling and white space could be reduced to increase the size of the graph data and thus the use...
Tue, 10 Jun, 2025 at 9:12 PM
Adding dependency based on UP state
Hello, we have monitoring for a very large cluster of SQL databases, this leads to 12 disks only being attached to one cluster member at a time. Is there a way to add dependencies for the WMI volume checks that pause based on upstates of an...
Tue, 10 Jun, 2025 at 9:12 PM
Version Stable and Preview
Hello, i have see that the Preview Version is: Version 17.3.33.2654 and the stable version is: Version 17.3.33.2753 Both Version works without problems, but do not have to be the preview version higher than the stable? Article Comme...
Tue, 10 Jun, 2025 at 9:12 PM
Cluster Node retaining too many Monitoring Database records
Our cluster node is using about twice the amount of diskspace as our primary node. Should the data retention logs automatically apply to both nodes? Primary node: C:\ProgramData\Paessler\PRTG Network Monitor\Monitoring Database 30 GB ...
Tue, 10 Jun, 2025 at 9:12 PM
Bandwidth measures
Hi, I'm trying to monitor my Bandwidth with a HTPP Advanced Sensor. So far so good - but I want to store the downloadable files to monitor on the PRTG Server. Where is the best place to store such files? I saw a folder called public ...
Tue, 10 Jun, 2025 at 9:12 PM
The cpu load sensor shows 100% but the server is 100% idle.
I have two servers ubuntu 16, these servers are with 100% cpu available, but the cpu sensor shows that they are at 100% cpu usage. How can I correct this? Article Comments Hello stsysadmin, Thank you very much for your knowl...
Tue, 10 Jun, 2025 at 9:12 PM
PRTG API Json Result
Hi, We need to access some PRTG data from the internet and we don't want to move the whole PRTG infrastructure to our DMZ. To access the PRTG data from the DMZ we intend to write an application which accesses the data via PRTG API. ...
Tue, 10 Jun, 2025 at 9:12 PM
Notification linked to a group
Hello, I'm using PRTG to monitor audio rooms that can be switched off. This is of course an issue for the monitoring tool. For every rooms, I have: One device is always UP and is linked to the router. This is the control panel. ...
Tue, 10 Jun, 2025 at 9:12 PM
Geo Maps not updating after changing address
Has anyone else noticed that their Geo Maps are not updating after changing the address of a device? I've updated the addresses of a few devices in "Location (for Geo Maps)" but the actual map does not update with the new loca...
Tue, 10 Jun, 2025 at 9:12 PM
Fortigate 200D SNMP Traps to detect VPN Ipsec tunnels UP or Down
Hello, I need to detect when VPN Ipsec tunnels goes up or down. I had a Fortigate 200D and the Fortinet Support told me this: OID 1.3.6.1.4.1.12356.101.1.1402.6.302 is a nonstandard trap and maps to the following: 1.3.6.1.4.1.12356.1...
Tue, 10 Jun, 2025 at 9:12 PM
C# Get Application name "Last Message: No "result" or "error" in XML response."
Hi, I use code shown below to get application name, but it shows "No "result" or "error" in XML response." Process[] processlist = Process.GetProcesses(); Console.WriteLine(@"<?xml version=&quo...
Tue, 10 Jun, 2025 at 9:12 PM
Editierbares Textfeld in der Map bei einem Table-Sensor
Guten Tag zusammen, ich würde gerne ein editierbares Textfeld in einem Map-Objekt (Datentabelle FEHLER-Sensor) einfügen, damit wir dort kleine Infos hinterlegen können wie z.B. In Bearbeitung/Unter Beobachtung etc. Aktuell versuche ich es...
Tue, 10 Jun, 2025 at 9:12 PM
Netflow V9 (Custom) Total Primary Channel include Other in TreeView
In PRTG User Manual for Netflow V9 (Custom) Sensor, under Sensor Display for Primary Channel... "...In the device tree, the last value of the primary channel will always be displayed below the sensor's name..." It seems...
Tue, 10 Jun, 2025 at 9:12 PM
Dynamic IP address on Device (IPv4 Address/DNS Name)?
Hello, I need to monitor lots devices with public IP address (from ISP) that is not permanent (device change IP address periodical). Dyndns is not options on this devices, but SNMP Trap work fine. And question is: How to set IPv4 Addres...
Tue, 10 Jun, 2025 at 9:12 PM
XML/REST Sensor: Process is terminated due to StackOverflowException
I have created a http xml/rest sensor to receive some data from a rest api, the setup is below: URL: https://<appliance>/api/reports/status/ XML Node: 99142989543d4e6fbe5b8acffa5766eb/status HTTP Headers: CMD_TOKEN:token When ...
Tue, 10 Jun, 2025 at 9:12 PM
Push Custom Sensors to Remote Probes
Hello, Is there a way to push a custom sensor to some or all Remote Probes? I'm creating a powershell script to return the value of the primary and secondary DNS on a given system (we have some problems with unknown employees thinki...
Tue, 10 Jun, 2025 at 9:11 PM
Cisco Switch Port not Connected - Pause?
Hello, we have some Cisco Catalyst in our company. I want to monitor the switch ports and want to see if they are connected or not. So far so good, but is there a chance to set the "not connected" ports into a pause state instea...
Tue, 10 Jun, 2025 at 9:11 PM
Migrating PRTG 15.4.21.5482 x64
Hello, We're going to migrate a PRTG 15.4 from server; this related to a infraestructura renovation. According to your guide, a uninstall license is necessary prior we start the prtg services in the new server; but, in this versión, ...
Tue, 10 Jun, 2025 at 9:11 PM