kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Notification Schedule - Postpone
Hi there I read about the notification schedule and the postpone function. I'm not shure if i should activate it or not. Can you tell me, what i have to define so i get this result: 1. While the schedule deactivates the notificati...
Tue, 10 Jun, 2025 at 9:03 PM
How can I monitor the traffic of port 22 and 23 of my switch.
hi I added a device (switch) in the prtg solution that I have but it shows me that gigabitethernet ports and the vlan now I want to know how I can monitor the specific ports traffic like ports 22 and 23 of my switch. NB: i use the trafic ...
Tue, 10 Jun, 2025 at 9:03 PM
Cluster access from internet
Tiene alguna otra duda o así se las envió? We currently have a single PRTG installation and would like to cluster with another installation but we have a few doubts concerning access over the internet and server types. We need Master a...
Tue, 10 Jun, 2025 at 9:03 PM
How can I monitor my camera with prtg
hi How can I monitor my cameras with prtg ? Article Comments Hi! This depends on if the cameras have SNMP support or any kind of REST API or HTTP API you can poll them for information with. If they do, then you can make API ...
Tue, 10 Jun, 2025 at 9:03 PM
Remote Probe in Windows - SNMP
Good Morning, I installed a remote probe on a PC outside my network to be able to monitor the network for complete, only that when adding a Host and put to monitor it only brings me the Ping. I am monitoring a computer with Windows Instal...
Tue, 10 Jun, 2025 at 9:03 PM
Replaced disk not showing up
Does PRTG pickup new disk when the faulty disk is replaced? I've PRTG monitoring setup to check for basic server health but I've noticed it alerts when there is a failed disk but does not update after the faulty disk was replaced wi...
Tue, 10 Jun, 2025 at 9:03 PM
AD Replication Errors Sensor stopped working
About 2 weeks ago the AD replication errors sensor stopped working. I see the following in the event log: Faulting application name: ADSReplFailuresXML.exe, version: 14.1.2.4, time stamp: 0x53282d3e Faulting module name: KERNELBASE.dll,...
Tue, 10 Jun, 2025 at 9:03 PM
Fortigate firmware update broke SNMP
ever since 5.4.5 update we can't receive any snmp traps or counters on interfaces. I've ran the importer with the Fortinet OIDs that changed, but all we can receive is Uptime, Ping, and SNMP trap receiver. Nothing on interfaces or...
Tue, 10 Jun, 2025 at 9:03 PM
Parse JSON Array
Hi I need to parse the following JSON array: [{"Tilstand":"Slukket "},{"Alarm":"Ingen"}] ...but I'm getting the error: Data at the root level is invalid. Line 1, position 1. The data is v...
Tue, 10 Jun, 2025 at 9:03 PM
Twitter Feed in PRTG maps
Is there a way that I can add a twitter feed to a PRTG map? Article Comments Hi there, Due to security reasons we do not allow embedding any java-scripts on the map as they could be use to perform stored cross site scripting a...
Tue, 10 Jun, 2025 at 9:03 PM
Active Directory Replication Error sensor not showing all replication neighbor
Hello I have encountered an issue while adding Active Directory Replication Error sensors to Domain Controller, it turns out that this sensor on a specific domain controller device can be configured only for few of other domain controlle...
Tue, 10 Jun, 2025 at 9:03 PM
NetFlow Channel Error
Hi I've added the following as my channel definitions within a custom Netflow v9 sensor, however within graphs, and the sensor data captured, the Plex channel is tagged incorrectly. In the definition the Plex channel is 32400 however ...
Tue, 10 Jun, 2025 at 9:03 PM
Change/add times for New records channel
Hi Is it possible to change or add anew setting for reporting on the new records channel? Currently the system can show #/s I would like to be able to show #/hour for some specific sensor? Thanks Regards Article Comments ...
Tue, 10 Jun, 2025 at 9:03 PM
Exporting Reports to Excel
I have found this link https://www.paessler.com/manuals/prtg_traffic_grapher/exportingreportstopdfhtmlexcelrtfandtiff According to this in Version 6 there was an option to export reports to Excel. Is this still available? We do not have...
Tue, 10 Jun, 2025 at 9:03 PM
I cant create usable sensors from HP MIB Files
I am trying to create some SNMP sensors that can Monitor the Overall Health of a HPE-FF-5700 Switch. I have downloaded the HP MIB files for HP switches and i am attempting to make these into an OIDLIB i can use within PRTG. I have found a f...
Tue, 10 Jun, 2025 at 9:03 PM
Important Sensors for Check Point
Hello, can somebody share his moniotred CheckPoint Sensorlist ? I want to Monitor some important Sensors but i can't say whats it important by detecting 2000 sensors xD Best Regards Article Comments I dont have this devic...
Tue, 10 Jun, 2025 at 9:03 PM
"Cold Standby" für PRTG installation
Guten Tag Um eine Ausfallsicherheit für unsere PRTG Umgebung zu garantieren (Ohne Failover-Cluster) würden wir bei uns gerne eine zweite Installation von PRTG bereitgestellt haben, bei welcher die Dienste jedoch nicht laufen. Bei einem Au...
Tue, 10 Jun, 2025 at 9:03 PM
Custom Powershell Sensor not running executable
I've come across others with this issue and nothing seems to work for me. I have a Powershell script that I'm trying to use as a custom sensor. The script is supposed to call TFTP.exe in the System32 folder to test retrieving a file...
Tue, 10 Jun, 2025 at 9:03 PM
Windows Updates Status - The requested name is valid, but no data of the requested type was found
I am attempting to use this sensor type "Windows Updates Status (Powershell)" for the first time, however I'm having difficulty getting it to work. PRTG 16.4.28.7352 Probe and target are in different domains, but with a trus...
Tue, 10 Jun, 2025 at 9:03 PM
Monitor a Windows Service WMI
When trying to add WMI service sensor I am getting a time out error. TOctCheckWMIMetaBase.MetaWork: timeout while waiting in WorkEnter Article Comments Hi randomstann, If you are not running the latest version of PRTG, plea...
Tue, 10 Jun, 2025 at 9:02 PM
Windows Updates Status (Powershell) not working
I have set up a Windows Updates Status (Powershell) sensor but not working. The remote Powershell between PRTG server and the target server is fine as below: PS C:\Windows\system32> invoke-command -computername famed01 {get-UICulture} ...
Tue, 10 Jun, 2025 at 9:02 PM
Interrupt driven PIR motion sensor with a Raspberry Pi
Dear all, I would like to hear your opinion on this. I am currently monitoring the temperature and humidity of a room with a DHT22 and a Raspberry-Pi, and I would like to set up a PIR motion sensor and monitor the presence/absence of peop...
Tue, 10 Jun, 2025 at 9:02 PM
How can I run a script based on the state of a business process sensor
I have a server that runs 11 services that all need to be up as a whole, but when down, they need to be started in a particular order. Because of this particular order, they are set to manual, but that means that after a maintenance reboot...
Tue, 10 Jun, 2025 at 9:02 PM
Monitor web apps
How can I setup monitoring for all my web apps? We have approximately 20 web apps and I want to be able to monitor all of them. When I try to add the HTTP sensor, I am required to choose a device but what I am trying to do is check web pa...
Tue, 10 Jun, 2025 at 9:02 PM
My LAN unable to "see" the SP20E bitcoin miner
I have a small LAN at my house 2 laptops, 1 desktop PC, 1 Android streamer (via wireless) The Spondoolies SP20E Jackson miner is connected to my d-Link Router (Gateway: 192.168.100.1). The miner used to run well and it appeared on the netwo...
Tue, 10 Jun, 2025 at 9:02 PM
How can I monitor if a service gets started that I want to remain down
Hi, I have an issue with one server that I can prevent when a certain service remains in a stopped state. I would like to be alerted as soon as that service is started (or even better, have PRTG act and stop it again), so I can stop it agai...
Tue, 10 Jun, 2025 at 9:02 PM
Can i setup exclusions in the MAP's traffic lights
Hello, Currently i have come across an issue, where we would like to divide several responsibilities, by creating several maps per department which show only the sensors important for that department, and a traffic light or each map only ...
Tue, 10 Jun, 2025 at 9:02 PM
what does it mean #/s
hi what does it mean #/s in the graph of a sensor. you find below the screenshot link of the graph screen Article Comments Hi Nafoua, Unfortunately, we did not receive your screenshot. #/s is a speed value, returning the numb...
Tue, 10 Jun, 2025 at 9:02 PM
Windows Update Sensor after Update
Hello Guys, i updated our PRTG yesterday to the latest Stable-Version 17.3.33 since than some of my Windows Update Sensor wont work anymore. 3 of them are directly the Sensor of the Remote Probe Server and 2 are from very old Servers wh...
Tue, 10 Jun, 2025 at 9:02 PM
Error connecting snmp-traffic sensor with Cisco SF300-24
I'm having the same issue this poster was having (https://helpdesk.paessler.com/en/support/solutions/articles/70825-error-connecting-cisco-switch-sf300-24-with-prtg). When trying to add snmp traffic sensor to a Cisco SF300-24 switch, I ...
Tue, 10 Jun, 2025 at 9:02 PM
How can I disable automatic numbering of new objects in the device tree?
When I create new objects in PRTG’s device tree like groups, devices, or sensors, I don’t want to have them automatically numbered. For example, there should be no number attached to sensor names when using the auto-discovery. Is there an o...
Tue, 10 Jun, 2025 at 9:02 PM
Traffic Monitoring via SNMP CISCO ASA Failover Cluster
Hi! I have a Problem Monitoring my Traffic on the created VLANS on a Cisco ASA Failover Setup. Traffic of every VLAN is monitored correctly as long as there is no Switch from the Primary ASA to the secondary ASA. In case of a Switch, the...
Tue, 10 Jun, 2025 at 9:02 PM
Using ifName or ifAlias on enterprise root
Dear support, In the private enterprise mib, some table are using interface index (of mib-2) as it's identification. For example in the mib-2, the ifName of ifIndex 2000 is Interface2 and in the oid of private enterprise is 1.3.6.1.4....
Tue, 10 Jun, 2025 at 9:02 PM
Datacore and PRTG
Hello, I'm going back to you seeing IBM isn't fucking up to answer me (even on their model information) At present, I'm in stage project with PRTG monitoring. I've a server of test with ESXi 5.5, therefore, I would like...
Tue, 10 Jun, 2025 at 9:02 PM
Auto-discovery not working on switch
Hi, I'm quite new in Paessler World! We changed all our switches L2 and we are not able anymore to run an auto-discovery on those devices and discover sensors. I've checked the SNMP config on Paessler and on the switches side an...
Tue, 10 Jun, 2025 at 9:02 PM
Send Email only on new device discovery
I have auto discovery turned on and I would like to send an email to my ticketing system only when a new device is discovered. How ever from what I see now I can send emails when ever any new ticket is created or not at all, it there a way ...
Tue, 10 Jun, 2025 at 9:02 PM
Sensor Factory
I have a Sensor Factory that delivers two values, 10000 (100%) or 0 (0%). This sensor factory analyzes the status of three other sensors through the status () function. The sensor was created on October 10, and from that date until today it...
Tue, 10 Jun, 2025 at 9:02 PM
Rückgabewert wird nicht übernommen
Hallo zusammen, ich habe ein Windows-Update Skript in abgespeckter Version was genauso abgespeckt funktioniert, denn sonst würde ich hier nicht schreiben :-P Mein Wunsch: Nachfrage der Anzahl von Windows-Updates auf dem Server X und Rüc...
Tue, 10 Jun, 2025 at 9:02 PM
What is the difference between dependencies and master dependencies?
In the dependencies chart I see some devices having been set up with "master" dependencies - while the dependencies I'm setting up today are not "master" dependencies. What is the difference, and how would I change...
Tue, 10 Jun, 2025 at 9:02 PM
Report XML Files
When you select the data files option of "Include XML files only (available for templates with data tables)" Where on the server do the xml files get stored? Article Comments Hi Robert, Within the report itself, the...
Tue, 10 Jun, 2025 at 9:02 PM
adjust Data Table with filter
Hi there, i would like to achieve a Alarms Small view but then with an additional filter to exclude sensors with a certain tag. I've created a HTM file but it doesn't work properly: <!--Data Tables: Alarms small filter CS--...
Tue, 10 Jun, 2025 at 9:02 PM
SMTP delivery Error Gmail 501-5.5.4 HELO/EHLO argument "" invalid, closing connection
I was unable to send email notifications using my gmail account settings. The error was due to the use of unknown HELO/EHLO identifier in the notification delivery settings in my PRTG server. Article Comments
Tue, 10 Jun, 2025 at 9:02 PM
Run autodicovery with template - number in sensors
Hello, How can I disable the number automatically added on sensors when I run "Auto-Discovery" > "Run Auto-Discovery with Template" ? I created a template of 5 SNMP Custom values. When I apply it to my devices, t...
Tue, 10 Jun, 2025 at 9:01 PM
URL for How To Automatically Exporting PRTG's Raw Monitoring Data Into Daily CSV or XML Files
The url for How To: Automatically Exporting PRTG's Raw Monitoring Data Into Daily CSV or XML Files is broken in your pages. Can you please provide the current url here? Article Comments Are you getting an error, or is it ju...
Tue, 10 Jun, 2025 at 9:01 PM
Graphing
hello, I have an problem with the graph which does not shows actual data from my mikrotik device and as I have used a SNMP advance costume sensor with multiple OID the graph is showing the a straight line if I choose multiple OID value to d...
Tue, 10 Jun, 2025 at 9:01 PM
Mapobjekt bearbeiten
Hallo, ich würde gerne das Map objekt Fehler-Sensor bearbeiten. Ziel ist es den Namen ganz vorne anzuzeigen, dann der Fehlerhafte Sensor und als letztes den Status. Wie geht das? Article Comments Hallo spela, Um dies zu bewerk...
Tue, 10 Jun, 2025 at 9:01 PM
Change the value returned by the Sensor Business Process
The Sensor Business Process returns 100 when it is in the Warning state and 0 when it is Up. Is it possible to reverse these values? I want the sensor to return 100 in the Up state and 0 in the Warning state. Article Comments De...
Tue, 10 Jun, 2025 at 9:01 PM
Offline activation prtg
I am trying to activate the trail version of prtg network monitor, offline. I have entered the given information at https://www.paessler.com/activation. License Owner prtgtrail License Key "the key I have received when downloading th...
Tue, 10 Jun, 2025 at 9:01 PM
Multiple oid graphing and total traffic
Hello, I have added a SNMP advance sensor and I added multiple oid as it gave me good result but I could not get a good graph where every oid is straight as a line as I saw in auto discover the Total traffic, IN , Out shows really good in ...
Tue, 10 Jun, 2025 at 9:01 PM
XML Custom EXE Script error
I am having an issue when attempting to run a PowerShell script from PRTG. I have checked all the usual / recommened things like execution policy etc but still getting an error on execution. The script runs fine when run manually under both...
Tue, 10 Jun, 2025 at 9:01 PM
Time variable will not display in PRTG advanced XML sensor
I am using the following code to monitor when SCEP (Microsoft Antimalware) definitions are updated. For some reason, the output in powershell returns "Last definition update: 11/5/2017 1:18:12 PM" but in PRTG it just returns "...
Tue, 10 Jun, 2025 at 9:01 PM
SSH SAN Physical Disk
Hi! I have HP MSA 2040 and I try to add SSH SAN Physical Disk sensor. SSH Sensor find HDD's and in the list i see Errors: How i can fix it? THX Article Comments Have you tried what the error messages suggested (resta...
Tue, 10 Jun, 2025 at 9:01 PM
Graph Scale
I have a custom SNMP sensor that shows integer values ??(100, 101, 102 and 103) but the PRTG shows the graphs with the vertical axis in percentage (%). I have already adjusted the manual vertical scale with the value 100 as minimum and 103 ...
Tue, 10 Jun, 2025 at 9:01 PM
SSL Certificate Sensor error: Failed to establish secure connection [Step 0] Socket Error # 11001 Ho
Hi I've been setting up some SSL Certificates sensors for mutliple servers, on a few on them I've gotten the following error response. Failed to establish secure connection [Step 0] Socket Error # 11001 Host not found. [Step 1]...
Tue, 10 Jun, 2025 at 9:01 PM
Unable to propagate sensors to other devices
All I wan't to do is to select multiple devices and give them the same sensors. I have tried using templates but that only seems to work sometimes. Either it dosn't give the sensors to the devices, or it gives me this error. \ err...
Tue, 10 Jun, 2025 at 9:01 PM
Duplicate devices created during auto-discovery
I have a auto-discovery group enabled that keeps looking for new devices in a class c network. The auto-discovery group is using dns and should skip known devices/ip's according to the settings but somehow multiple entries of the same d...
Tue, 10 Jun, 2025 at 9:01 PM
Access external PRTG Monitor sensor
Good evening, I was wondering whether it is possible to include one or more sensors from another PRTG installation into our PRTG Monitor. I could imagine that writing and parsing XML/JSON coudl be possible but maybe there is an easier way ...
Tue, 10 Jun, 2025 at 9:01 PM
Number of devices using certain credentials
Hi. Is it possible to get a report from PRTG on the number of times SNMP credentials are used across everything we monitor, the same for WMI usage etc. thanks. Article Comments Dear Steve, this is not directly possible. A,...
Tue, 10 Jun, 2025 at 9:01 PM
zabbix_sender?
What is the PRTG equivalent of zabbix_sender? Thanks. Lou. Article Comments Hello degenaro, Thank you very much for your contact. I'm not familiar with zabbix_sender but I assume that it is some kind of messaging fea...
Tue, 10 Jun, 2025 at 9:01 PM
Wanted: Data Table with latest alerts/alarms for Dashboard?
Hi, for a global view Dashboard in a noc i need a data table / ticker with latest alerts at root Level, but i don´t find similar. The Standard data table with Alerts is not sorted as needed -> can we clone it and sort by latest? Other so...
Tue, 10 Jun, 2025 at 9:01 PM
Trends reporting for the entire PRTG
Hello, fun fun fun i have been tasked with reporting on how our monitoring team meets KPIs. Does PRTG provide any kind of tool for automated reporting of trends in the PRTG estate? I have the current alarms exporting as CSV and can deduce ...
Tue, 10 Jun, 2025 at 9:01 PM
Netapp monitoring via soap action
Hi I am trying to monitor my netapp CDOT filer via the soap sensor and its giving me a tls error. Article Comments Hi 1putt1der, What exact error do you get? Kind regards, Stephan Linke, Tech Support Team Nov, 2017...
Tue, 10 Jun, 2025 at 9:01 PM
Trimming API request urls
Hello, i need to produce reports of how our monitoring environment changes over the day and which tickets are reoccurring etc. I am kinda surprised PRTG cant do this automatically but hey-ho. anyhow i am using the current alarms xml link...
Tue, 10 Jun, 2025 at 9:01 PM
A Sensor for multiple instances of the same .exe
Is it possible to create a sensor for each instance of the same .exe File. Processname is always prog.exe, just the PID and the Main Window Title are different. More Details: I start prog.exe from a ps1 script including a given argument ...
Tue, 10 Jun, 2025 at 9:01 PM
Übertragungsgeschwindigkeit zwischen zwei Richtfunkantennen ermitteln
Guten Tag zusammen, ich habe folgende Frage: Ist es möglich die Übertragungsgeschwindigkeit zwischen zwei Richtfunkantennen des Typs: LANCOM OAP-322 über PRTG zu messen? Ich habe unsere Richtfunkantennen zwar im Monitoring drin und es w...
Tue, 10 Jun, 2025 at 9:00 PM
Monitoring Oracle Database with different credentials
Our Oracle Database (12g) is under the same IP-Adress with different credentials for every tablespace. For the correct running of the Sensor "Oracle SQL" we need for every tablespace a DEVICE - is there annother posibility? The ...
Tue, 10 Jun, 2025 at 9:00 PM
How to Add MSA 2040?
Hi to all. I would like to add my storage MSA 2040 to monitor the disks. I already have both controllers added, but through them I only have ping, uptime, IO Traffic, eth0 traffic, mcmc traffic, sl0 traffic, FTP and HTTP. The idea is ...
Tue, 10 Jun, 2025 at 9:00 PM
Feature request - Advanced Acknowledge
Hi, We use a lot the "acknowledge" feature, and its truly a blessing for our team to know who and what is happening on an alert. But we'd love to see two new things added to this feature for it to be really perfect : --- - ...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to show the available time of the ping sensor in a channel?
I want to show in a channel the availability factor of a 4G router. I plan to use the "time available" of the Ping Sensor and display it on a channel using the Sensor Factory. Is it possible to do this? Could you recommend another...
Tue, 10 Jun, 2025 at 9:00 PM
high cpu load on probe
Running PRTG in a two system cluster, one remote probe. Version PRTG Network Monitor 17.4.33.3251 x64 Master on Windows Server 2012 x64 Slave on Windows 10 1703 x64 Both on HP Pro Liant remote probe is on a VM for some time now ...
Tue, 10 Jun, 2025 at 9:00 PM
Taking action after alarm
Hi, Is it possible to take an action after receiving an SMS message from an alarm? For example if I'm monitoring a particular service on a server and I want to be alerted if that service stops... when I receive an SMS text telling m...
Tue, 10 Jun, 2025 at 9:00 PM
Add a Calendar to the Map
Hi. It is possible to add a simple calendar to the map? Something simple, with just the day, like this image >> https://steveonjava.files.wordpress.com/2009/01/calendarwidget.png?w=240 << I am searching for days, with no success...
Tue, 10 Jun, 2025 at 9:00 PM
Suma meter error
In the suma meter i have a mesure over the 1 gb of traffic.my question how i can fix this?, my total accesss is about 4 mb!, thanks forthe support. (sorry for my english I know is not good enough) Jose Bravo, Caracas - Venezuela A...
Tue, 10 Jun, 2025 at 9:00 PM
PRTG Alarmmeldung
Hallo zusammen, ich habe eine Frage bezüglich der Alarmmeldungen. Sobald es einen Alarm gibt, erscheint ja ein Fenster mit den Alarmen und den Meldungen. Dieses Fenster kann dann mit OK wieder geschlossen werden. Gibt es eine Möglichkeit,...
Tue, 10 Jun, 2025 at 9:00 PM
Permissions per user to sensors
Good Morning, I would like to know if it is possible that a user can only see certain sensors of a root. Best Regards Article Comments Hi there, To create a user with limited access, create a new user group under "Set...
Tue, 10 Jun, 2025 at 9:00 PM
Sensors as a sub group branch within a device
Hi Paessler Support Is is possible to group sensors together as a sub group within a device? I have a TP-Link PoE switch, have imported oid/mibs and can now monitor both bandwidth usage and PoE usage per port. All the monitored sensor...
Tue, 10 Jun, 2025 at 9:00 PM
Imap UPS
Bonjour, Je supervise un ups via mon NAS(USB), Le NAS envois des émail lorsque il y a une coupure de courants est quand elle et rétablie. J'ai installer une sonde Imap, qui affiche une notification en cas d'erreur, mais elle ne re...
Tue, 10 Jun, 2025 at 9:00 PM
How to remove sensor status history?
I would like to remove the sensor status history table when I run historic data of a sensor. But I couldn't find a way to remove it. Please help. Article Comments Hi there, Unfortunately, that is not possible. This would...
Tue, 10 Jun, 2025 at 9:00 PM
Remote probe keeps disconnecting after update to 17.4.33.3283
Hi! I have a problem with one of remote probe sporadically losing connection to the PRTG Core server after update to 17.4.33.3283. Core Server Log: 13.11.2017 11:20:51 (4020) Connect from 192.168.xxx.xxx:52404 13.11.2017 11:20:51 ...
Tue, 10 Jun, 2025 at 9:00 PM
80029C4A: Error loading type library/DLL - Host
Good day, I restored the server that the monitoring service is running off and now i get the following error: Connection could not be established (80029C4A: Error loading type library/DLL - Host Can someone please help me in fixing th...
Tue, 10 Jun, 2025 at 9:00 PM
Hyper-V Windows Server 2016 BytesPerSec
When using Windows Server 2016 Datacenter to run Hyper-V, you get an error with the Hyper-V Host sensor stating Windows Server 2016 Datacenter does not support BytesPerSec (field) Article Comments The "Network Traffic"...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to monitor a Port util
We are looking to set up PRTG to monitor alert if a Port util goes over a certain %. Is this possible within PRTG? Article Comments Hi Nathan, You can click on the gauge symbol of the channel to enter the channel settings. H...
Tue, 10 Jun, 2025 at 9:00 PM
When will PRTG log a record in Log tab
Hi everyone, Can someone please help me to understand what is the mechanism of PRTG to log a record in Log tab? It seems to me that the log is logged very randomly which I don't think that is the case. My guess is that there will be s...
Tue, 10 Jun, 2025 at 9:00 PM
Was your software developed using "good coding practices" or another standard?
I will be using your tools to support an FDA regulated environment, and I need to understand the degree of coding documentation and testing that you have done on your products. Article Comments Hi there, PRTG does not official...
Tue, 10 Jun, 2025 at 9:00 PM
How to monitor Physical Hard Drive in SuperMicro with PRTG?
Dear Paessler: Server : SuperMicro SSG-6048R-E1CR36H , with 80 HDD. (mainboard:X10DRH-iT) RAID Controller : AVAGO(LSI) 3108 MegaRAID OS: Ubuntu 12.04 SNMP Version: v2c PRTG Version: v17.3.33.2830 Is it possbile to monitor the Phys...
Tue, 10 Jun, 2025 at 9:00 PM
Average Temperature in Report has too many decimal places
Hi When I create a PDF report in PRTG, the Temperature sensor shows an average Temperature of 40,3247168167296 °C. I would rather have 1 or 2 decimal places after the comma instead of 13. How do I achieve this? This does not look pretty n...
Tue, 10 Jun, 2025 at 9:00 PM
WMI Sensors grossly under reporting RAM and CPU usage
I am trying to monitor a primarily virtual network, with about 15+ VM's. After getting complaints that the system was going slow, I checked PRTG. The CPU sensors reported roughly 10%, yet on the server the usage was well over 98% Same...
Tue, 10 Jun, 2025 at 9:00 PM
Cannot activate Network Monitor after moving to new server
After moving Network Monitor to another server I cannot activate my commercial licensed version on the new server. The messages are: 'Activation failed.' and 'Activation: Check via activation1.paessler.com, result is \"Lice...
Tue, 10 Jun, 2025 at 9:00 PM
Netapp / Volume Monitor / Storage Virtual Machines
Hi there, we have a Netapp 8.3.2P5 that is configured with several Storage Virtual Machines. Each SVM has their own set of aggregates, volumes, and shares. When the Netapp Volume BETA sensor is added, the only volumes that show up to be mon...
Tue, 10 Jun, 2025 at 9:00 PM
PRTG change sensor settings in specific time
Hello all, I want to know if i can change setting for specific senzor to act differently. In our system we have sensor which will sent notification after 1 failed period. Is there any change to set sensor - sent notification after 5 fail...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to make a chain for monitor remote network
Hello! I have just installed PRTG in my network. But I have question about chaining. Example below. I have server (called SERVER1) with PRTG server in my network. I have ipsec tunnel to another network and server in that network (called SER...
Tue, 10 Jun, 2025 at 9:00 PM
Adding Group ID or Name to API
Hello Paessler, I am using the following API call to pull current alarm data from my prtg hosts https://URL/api/table.csv?content=sensors&columns=downtimesince%2Cprobegroupdevice%2Csensor%2Clastvalue%2Cstatus%2Cmessage%2Cpriority%2...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG change sensor settings in specific time
Hello all, I want to know if i can change setting for specific senzor to act differently. In our system we have sensor which will sent notification after 1 failed period. Is there any change to set sensor - sent notification after 5 fail...
Tue, 10 Jun, 2025 at 8:59 PM
WMI Event Log
hallo, ich möchte einen eventlog eintrag überwachen. prtg soll mir mittteilen wenn sich ein Eventid 2004 unter System einträgt. PRTG soll solange rot sein bis ich den Eintrag von Hand bestätige. Kann ich das? Vielen Dank und Grü...
Tue, 10 Jun, 2025 at 8:59 PM
Temperature sensing using external sensor and HTTP push data sensor
Hi guys, we have been following the guide (link at bottom) provided on the PAESSLER blog about setting up a temperature sensor that would send its data using the HTTP push data sensor. However, were having an issue that the data doesn't...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG API and Channel Settings
Hello, Is there a way to get or set channel settings for a given sensor through the HTTP API? Specifically, I want to be able to enable or disable limits on channels, as well as set the upper or lower limits. Article Comments ...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG Compatibility w/ Epson Printers
Greetings Paessler Team, I need to have a quick discussion with your Technical Sales Support team. I have a few questions about compatibility between PRTG and Epson printers. As an SNMP solution, I believe that there should be no issues...
Tue, 10 Jun, 2025 at 8:59 PM
Feature Request - Better Disk Threshold Settings
Hi I would like the way prtg handles thresholds reviewed / re done. The current implementation is sort of illogical I would assume generic settings get set and then more specific settings are applied. Eg. We have a server with 26 har...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG and PALO ALTO Firewall
Hello, I would like to import PALO ALTO MIB to PRTG. Download file are here: https://www.paloaltonetworks.com/documentation/misc/snmp-mibs.html (ENTERPRISE SNMP MIB 8.0). Next, i use Paessler MIB Impoter to transform the MIB files...
Tue, 10 Jun, 2025 at 8:59 PM
Wrong data is being graphed and collected
I'm having an issue with the data from MIB's imported into PRTG. The import was successful and so was creating the sensor. The data returned in "Last Message" is the real data value obtained from the SNMP polling but wha...
Tue, 10 Jun, 2025 at 8:59 PM