kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Possibility to easily backup/restore devices and sensors
I know it isn't possible as it is today, however I really do think it should be on the roadmap. Accidentially deleting a sensor/device can be a "real" hazard to bring back. It ougtha be possible to make some sort of "tr...
Tue, 10 Jun, 2025 at 4:41 PM
Notifications not working
I have been working with PRTG licensed since December 2022 and on 3 occassions the notifications (email and teams) failed to send. I checked the logs Entries and it appears it send the alert/notification but nothing arrive to my email or te...
Tue, 10 Jun, 2025 at 4:41 PM
remote probe
currently we install prtg on at one site (main location) and also monitor firewall and switches of remote site (remote location), and its working fine. can it better to install remote probe (on remote location) for accurate data of remote...
Tue, 10 Jun, 2025 at 4:41 PM
Downdetector Services
Hello All, Might anyone have managed to get a sensor(s) to interact with the Downdetector API, https://downdetectorapi.com/v2/docs/ , so that you can use there services through PRTG? Have Fun, Sean Article Comments
Tue, 10 Jun, 2025 at 4:41 PM
MAP-Designer and Data Table
Hi on Map Designer in section Data Table, i want to view in a list only all device with the name device name - "Router" if i add into the tablea0.html the entry filter_name=@sub(Router) It doesnt work i add also column...
Tue, 10 Jun, 2025 at 4:41 PM
Question about Custom Powershell Sensors
Hello, as far as i could find out, the powershell scripts used in custom xml sensors are executed on the prtg probe system in a 32-bit powershell. To use them for a remote system, the scripts needs to use ps remoting to get the data. But ...
Tue, 10 Jun, 2025 at 4:41 PM
Invert Service Sensor
Is it possible to reverse a "WMI Service" Sensor query. So that the correct state is "stopped" and the state in which an error message should be generated is "started". Article Comments Hi Stan, T...
Tue, 10 Jun, 2025 at 4:40 PM
SSL Certificate Sensor shows wrong data (may from the demo certs?)
Hello, I have setup two ssl certificate monitor sensors. With today the montired certifates shold expire within 21 days but the sensors still show 94 days (which seems to be the expiration date of the prtg demo certificate?). The sensor r...
Tue, 10 Jun, 2025 at 4:40 PM
SNMP Cisco System Health channel error
Hi, i have a lot of these sensors that has 1-2 channels that are missing data due to the SFP is no longer in the switch/router. The error message in the sensor is The queries for the following channel IDs returned no data: 8,9 ID 8 and 9...
Tue, 10 Jun, 2025 at 4:40 PM
Delete tickets
Hi, is there a way to delete all closed tickets? Article Comments Hi there, You can set the Data Purging for closed tickets under "Setup > System Administration > Core & Probes > Historic Data Purging > Cl...
Tue, 10 Jun, 2025 at 4:40 PM
How To Auto-Close Tickets
OK, this is something going back to 2017. That's six years and counting now. The ticketing system built into PRTG. Can't speak for others, but I don't want it or need it in my life and it's something that casts a shadow o...
Tue, 10 Jun, 2025 at 4:40 PM
Can I disable the below cipher suites on the PRTG webserver ??
Can I disable the below cipher suites on the PRTG webserver ?? TLS_DHE_RSA_WITH_AES_256_CBC_SHA TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA We're using PRTG version 22.3.78 and enabling the high-security TLS 1.2 only. but still, be found TL...
Tue, 10 Jun, 2025 at 4:40 PM
Automate sensor start/pause
Hello, Is there a way to automate starting or pausing sensors? We have a set of test VMs that is only occasionally used, so the default state of these VMs are off. We monitor these servers with PRTG and when we no longer need the VM, we s...
Tue, 10 Jun, 2025 at 4:40 PM
web GUI from IPv6 client
What is the status of IPv6 support for PRTG's web GUI? It seems to only listen on IPv4 addresses. In 2013, this is pretty unacceptable. IPv6 *is* getting used in the real world nowadays. In a dual-stack environment, listening only on ...
Tue, 10 Jun, 2025 at 4:40 PM
Feature Request: Add Support for Nearmap as Geo Maps Service Provider
As a Municipality, we utilize Nearmap as our main imagery service provider and integrate it with multiple systems. It would be our preference to use this map content in place of the default content, HERE or Google Maps. Reference: https:...
Tue, 10 Jun, 2025 at 4:40 PM
Sensors for vMware vSAN architecture
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG User, I want to monitor my vSAN architecture configu...
Tue, 10 Jun, 2025 at 4:40 PM
State "no longer Down" action only if the device had also a "Down" action beforehand
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story We have switched from WhatsUpGold to PRTG. In Whatsup, there w...
Tue, 10 Jun, 2025 at 4:40 PM
Libraries in Maps
It appears that you cannot use Libraries within Maps. This would be a very handy feature..for example, I'd like to display a Library I've created with specific router ping sensors (from different groups), but there's no way to a...
Tue, 10 Jun, 2025 at 4:40 PM
Dateiinhalts-Überwachungs-Sensor
Wie ist es möglich, für einen Dateiinhalts-Überwachungs-Sensor, bei einem gemeldeten Fehler, direkt aus PRTG sofort die betreffende Datei aufzurufen und sich anzeigen zu lassen? Article Comments Hallo, Dateien lassen aus PRTG ...
Tue, 10 Jun, 2025 at 4:40 PM
SNMP support for Cisco C9800 WLC HA
User story We want SNMP support for Cisco C9800 WLC in a HA setup. Details of user story Cisco C9800 WLC in HA setup uses the last digit in OID to identify a specific WLC. This means that when we do a failover PRTG will give an error...
Tue, 10 Jun, 2025 at 4:40 PM
How do I include intermediate certificates for SSL on the V2 API port?
The V2 API port serves a broken certificate by failing to include intermediate certificates After enabling the V2 API options, the V2 API port serves the site certificate with a broken chain. This causes the certificate to be untrusted, d...
Tue, 10 Jun, 2025 at 4:40 PM
Time to support (Group)Managed Service Accounts (gMSA)
While Security is getting more and more Important nowadays, it seems there is no way to use gMSA in PRTG. First problem is that Kerberos isn't supported with all delivered sensors (for example WMI seems to rely on NTLM) Second Problem a...
Tue, 10 Jun, 2025 at 4:40 PM
Azure SSO for iOS PRTG app
Hi there, When can we use Azure SSO for iOS PRTG app? Thanks Article Comments Hello, Thank you for your message. Currently, SSO is not available on the mobile apps and in PRTG Desktop. The feature request has been forwa...
Tue, 10 Jun, 2025 at 4:40 PM
Push notifications stopped working
Several weeks ago my push notifications stopped being delivered. I cannot see why as I haven't made any changes (apart from updating PRTG). Here is the current situation: PRTG version: 16.4.28.7421 Mobile client: Android v 16.4.1.1 ...
Tue, 10 Jun, 2025 at 4:40 PM
PRTG custom lookup file
Hello, I have attempted to create a custom lookup file to check the HDD status in an Infortrend system, but I received this error in a ticket after reloading the folder: Lookup file "\lookups\custom\oid.infortrend.hddstatus.ovl"...
Tue, 10 Jun, 2025 at 4:40 PM
Issues with SQL Server sensor
Hey team. I am trying to set up a sensor for a SQL Server database. I have my PRTG server on a domain, and the server I am trying to monitor is on another domian. I am setting up the sensor to use Windows authentication, and the messag...
Tue, 10 Jun, 2025 at 4:40 PM
Check website for content of an option field in an formular
Hello, I am trying to check the content of a website's form for values in a drop down field. Eg. there is a registration form with a field for the salutation offering the option to select "Mr." or "Ms." and I want...
Tue, 10 Jun, 2025 at 4:40 PM
Change primary channel on multiple sensors at once
Ability to Change primary channel on multiple sensors at once using multi edit option for customer as there is use cases in UAE to change primary channel from traffic total to traffic in/out Article Comments Hello Aaquibsayed, ...
Tue, 10 Jun, 2025 at 4:40 PM
Map Designer - welcomebox1
I had a map created to show the status of certain items, some how I dragged on welcomebox1 and it gives me a object that cannot be removed that shows what you get if you login to the web interface of PRTG. Any suggestions on how to remove...
Tue, 10 Jun, 2025 at 4:40 PM
Why does the PRTG server generate a large number of 4625 event codes on the monitored server?
This is really strange because all monitored sensors are green. The PRTG server is running under a different domain than the monitored server but he had the good credentials. Apparently, the sensor that causes this problem is an SNMP printe...
Tue, 10 Jun, 2025 at 4:40 PM
Print Queue isseu
Hi, i am working on an older installation of PRTG (20.3.61.1649) with no support contract. Unfortunately the Print Queue Sensor (WMI) is not working for me. While testing with the WMI test application will give me the right ques and data o...
Tue, 10 Jun, 2025 at 4:40 PM
Microsoft 365 License Monitoring
We would like to monitor our Microsoft 365 licenses in Azure. On the Micrsoft side, license problems such as too few licenses can only be seen in the GUI. It would be good if PRTG had a ready-made sensor similar to the Microsoft 365 statu...
Tue, 10 Jun, 2025 at 4:40 PM
how to add a custom company logo and also add some text under or below the company logo.
Dear Concern, I want to ask you how to add a custom company logo and also add some text under or below the company logo. I am looking forward to your prompt response. Article Comments ?Hello Muhammad, Thank you for using PRTG....
Tue, 10 Jun, 2025 at 4:40 PM
Set sensor down status as "Normal" for monitoring?
Is it possible to set a sensor in a down state to be reported as Normal? For example, we have a certain workflow that automatically starts and stops services on certain servers, and we need to be alerted should a service be "running&...
Tue, 10 Jun, 2025 at 4:40 PM
SNMP Error 2003 intermittently on same sensors
Hello, I've noticed that some of our SNMP sensors repeatedly give no response errors/warnings that I believe to be false negatives, and I was wondering if anyone had any ideas to alleviate this, as I feel these specific monitors aren&...
Tue, 10 Jun, 2025 at 4:40 PM
Full web page sensors - Chromium engine - err_ssl_version_or_cipher_mismatch
I've read what I can find on this, and I'm still not sure how to resolve. Was working with IE, but filling the disk with JS files. I don't believe the sites being probed are TLS 1.2 only, but not sure how to tell either. ...
Tue, 10 Jun, 2025 at 4:40 PM
How work the remote probes
Hello, I have seen that is possible to monitor a host from another network with a remote probes. I looked at your docs, but I don't understand how the remote probes work. Best regards, Ferrara Evan Article Comments H...
Tue, 10 Jun, 2025 at 4:40 PM
Is the concept of gMSA's supported in the latest version of PRTG
Will be installing PRTG and would like to use a gMSA (group managed service account) account to run the Windows Service. Is this configurable through the installation or can the service have its logon user updated? Article Comments...
Tue, 10 Jun, 2025 at 4:40 PM
NETCONF / YANG support in PRTG
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story Since mainly Cisco is moving more and more towards Netconf and...
Tue, 10 Jun, 2025 at 4:40 PM
Ping, alert on successed
Hello, I have a host that shouldn't be on the LAN and want to create a simple ping rule that alerts when the ping successes, and doesn't alert when the ping fails. Reverse of how the sensor would normally expect to operate. Can ...
Tue, 10 Jun, 2025 at 4:40 PM
Can PRTG be made to use an ECDSA certificate?
I have begun migrating our services to use ECDSA certificates for their browser UIs. Unfortunately, attempting to import an ECDSA certificate into PRTG using the Certificate Importer comes back with an error stating that the key is not at l...
Tue, 10 Jun, 2025 at 4:40 PM
Authentifiztierung via ADFS in der PRTG Mobile APP möglich?
Hallo, ist in PRTG bzw. der PRTG Mobile App eine Authentifizierung via ADFS möglich? Article Comments Hallo, Nein leider dies ist im Moment nicht möglich. Apr, 2023 - Permalink
Tue, 10 Jun, 2025 at 4:40 PM
Add SSH-Script Sensor: UI does not show shell script
I'm trying to monitor an Ubuntu Server 18.04.4 LTS. The normal SSH disk space sensor works in general but displays all the snap volumes as a seperate filesystem. Even the ones that are no longer available. I found a shell script here ...
Tue, 10 Jun, 2025 at 4:40 PM
WMI sensors on Windows 11 22H2
I noticed the guides about WMI for PTRG and windows are quite old, still talking about work around to make WMI work on a Windows XP / 2003 server. A lot has changed since then, 20 years has passed and the guides have not reflected these ch...
Tue, 10 Jun, 2025 at 4:40 PM
support for timeticks
Hi guys, do you know if you will be supporting the 'timetick' (100th of a second) format in your sensors? I'm using the ubiquitous 'sysuptime' OID and it returns that unit format. I know how to convert by division but i&...
Tue, 10 Jun, 2025 at 4:40 PM
Which Sensor needs most diskspace?
Since a few days our PRTG Server PRTG drive grows very fast. How can i see which sensor uses most disk space? Or which file groth most the last days? D:\prtg\Paessler\PRTG Network Monitor\Logs\corecore.log is about 50GB, can i remo...
Tue, 10 Jun, 2025 at 4:40 PM
intermittent DOWN message - intraffic=No such object (SNMP error # 222)
We are getting intermittent DOWN messages on some of our devices: Last Message: intraffic=No such object (SNMP error # 222) outtraffic=No such object (SNMP error # 222) inerrors=No such object (SNMP error # 222) outerror=No such object (...
Tue, 10 Jun, 2025 at 4:39 PM
Shedule for Maintenance Windows per Calendar Day
Hello We already using PRTG and love the Features. One weekend per month we have sheduled Maintenance Window commited over the whole Organizaton. Different Teams do their Maintenance Jobs during this time. We use PRTG reports etc. for...
Tue, 10 Jun, 2025 at 4:39 PM
A device with more than one OpsGenie http post action
I have devices that have multiple notification templates added to them. If a device goes into alarm status and it has two or more templates that include OpsGenie (Execute HTTP Action) applied to it then it will only execute one of the HTTP...
Tue, 10 Jun, 2025 at 4:39 PM
custom PowerShell sensor returns System Error: (code: PE022)
Using PowerShell, I created a custom sensor that will invoke an API query on a server running Rundeck. The response will be either "0" for no running jobs, or "1" if there is a running job. I read that PRTG needs to have...
Tue, 10 Jun, 2025 at 4:39 PM
API call for Device name, ping, up, past 90 days
Is it possible to amend the current call to only return devices that has the name "Node" To return only the latest ping sensor so "up" or "down" To return the last 90 days worth of data <prtg server>/a...
Tue, 10 Jun, 2025 at 4:39 PM
New feature in Map Designer
My organization want to publish frontend service for our customer (Not IT person) can see the status of their applications from our website page. We want to have the ability to add dropdown option from Map Designer. Example: https://sta...
Tue, 10 Jun, 2025 at 4:39 PM
API call for Device name, ping, up,
Hello, Sorry i am trying to integrate splunk and prtg together, i am after in either json or xml format, I would like the following information for all devices under the probe or group. device name, and if the ping is up or down. ...
Tue, 10 Jun, 2025 at 4:39 PM
Create a dropdown menu list in maps for sensors status
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story how can I create a dropdown menu list? I tried with custom htm...
Tue, 10 Jun, 2025 at 4:39 PM
Sensor Microsoft Message Queuing (MSMQ)
Hello I have a sensor to check Message Queue and it's not working fine. The message is "Queuename not found on specified machine." and in Execution Time there is No Data. In AS servers queues are OK, so this sensor should not ...
Tue, 10 Jun, 2025 at 4:39 PM
Remote probe or sensor for Cloud based VM
Hi everyone, i'm currently trying to implement PRTG (Migrate Centreon to PRTG) in a environment with different network with one of there is in OVH cloud (those machine are a website split on different service like haproxy, sso, etc..). ...
Tue, 10 Jun, 2025 at 4:39 PM
Reset a maximum value on a sensor gauge without losing historical data
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want an option to reset the maximum and mini...
Tue, 10 Jun, 2025 at 4:39 PM
Link another map as a map object
Hi there, we've created several maps which are working great. We also created an overall map (eg. global network), showing the several maps as sub-entities (eg. country network). On the global map, we could only link the whole group o...
Tue, 10 Jun, 2025 at 4:39 PM
Error: 5 when trying to walk MIB with new Windows 2019 server
Hi, I am getting an error when trying a MIB walk on a brand new Windows 2019 server. I have configured SNMP as detailed on the support resources however I cannot add an SNMP-based sensor as error 5 appears immediately. I downloaded and trie...
Tue, 10 Jun, 2025 at 4:39 PM
[OPEN] Azure Communication Services
User story Azure supports one-way and two-way sms support using the Azure Communication Service: ( https://docs.microsoft.com/en-us/azure/communication-services/?WT.mc_id=docs-azuredevtips-azureappsdev ) In addition, a github resourc...
Tue, 10 Jun, 2025 at 4:39 PM
What is Error 5?
Hi there, im using snmpwalk on the snmp tester. I wanted to find what I could and make a MIB for my PC. Running the test, all was going well until OID 1.3.6.1.4.1.77.1.1.4.0 at which point it shows error:5. So, I tried it on a different ...
Tue, 10 Jun, 2025 at 4:39 PM
Is there a way to disable the "unknown" type of sensor state?
We would like to have a way to disable the unknown status of a sensor in the same way that you have allowed the disabling of "unusual" sensor state in System Settings. We find that having the down and up states for sensors enough....
Tue, 10 Jun, 2025 at 4:39 PM
ungewöhnlicher sensor typ
guten tag, seit einigen tagen zeigen mehrere snmp-datenverkehrssensoren den orangenen status ungewöhnlich mit folgender fehlermeldung: "1 Stunde Intervalldurchschnitt von XX kbit/Sek. (Datenverkehr ausgehend) ist ungewöhnlich niedr...
Tue, 10 Jun, 2025 at 4:39 PM
Powershell/EXE custom sensor: confusing output
Hi. I have created a powershell script that reports the status of the value of NetworkCategory from Get-NetConnectionProfile. My custom EXE/Powershell script is... $ConProf = Get-NetConnectionProfile | Select -ExpandProperty NetworkC...
Tue, 10 Jun, 2025 at 4:39 PM
Rest Sensor postdata formatting
Hello, I am creating a REST sensor using POST method to query the server. The POST request (json format) contains some essential information which I'd like to hide from the PRTG end user who will be using the sensor. For example, postd...
Tue, 10 Jun, 2025 at 4:39 PM
remote probe source ip
Want this feature implemented, too? Please upvote by clicking Thumbs up! User story As a PRTG user, I want to be able to add source ip for the ping sensor/device... on the remote probe. For example I need ping to 8.8.8.8 but i want...
Tue, 10 Jun, 2025 at 4:39 PM
Full version of OpenSSL in 23.2.83.1760
Hello, The release note of 23.2.83.1760 says : "Update to OpenSSL 1.1.1". I'd like to know the full version. Is it the last one "1.1.1t" that fix several vulnerabilities : CVE-2023-0286, CVE-2022-4304, CVE-20...
Tue, 10 Jun, 2025 at 4:39 PM
Implement security headers
Hi, Could you please explain how I implement security headers in your proprietary webserver. According to https://securityheaders.com/ our url to our monitoring server is missing the following headers. Strict-Transport-Security, Content-Se...
Tue, 10 Jun, 2025 at 4:39 PM
Feature-request: Disable ticket system
Large enterprises generally have their own ticket system, please provide an option to completely disable the PRTG ticketing system Article Comments Hello, Thank you for your post. Currently it is not possible to disable the ...
Tue, 10 Jun, 2025 at 4:39 PM
feature request - vcenter credentials placeholder
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to use a vcenter placeholder with vcent...
Tue, 10 Jun, 2025 at 4:39 PM
As a PRTG user, I want PRTG to support connecting to redis with certificate
User story As a PRTG user, I want PRTG to support connecting to redis with certificate Details of user story At present PRTG connects to redis without certificate. Update PRTG Redis sensor code to accept thumbprint, certificate pat...
Tue, 10 Jun, 2025 at 4:39 PM
Report or use an API call to gather the number of notification sent by prtg via Email or SMS?
Is it possible to get a report or use an API call to gather the number of notification sent by prtg via Email or SMS over a given period? (1 day, 7 days, 1 month, 1 year or a specific date range) As an example the Activity history section o...
Tue, 10 Jun, 2025 at 4:39 PM
Feature Request: Parse and store value from HTTP push notification
We use the HTTP push notifications to create tickets in our separate ticketing system via their API. The API will return a JSON object that contains amongst other things, the ticket ID. We'd like a way to extract (at a minimum) the tick...
Tue, 10 Jun, 2025 at 4:39 PM
"EXE/Script Advanced" - The target host does not respond. (code: PE002) - but script is working
This sensor runs a batch file. The batch file gathers some data, writes that data to a text file, then outputs the contents of the text file for prtg to work with. Sensor worked fine until a few days ago. I've rebooted the server ...
Tue, 10 Jun, 2025 at 4:39 PM
Windows Activation Status
Hello, How can i monitor Windows Activation Status? Article Comments You can try using a WMI sensor targeting the Win32_WindowsProductActivation class. The ActivationRequired property will tell you if activation is required....
Tue, 10 Jun, 2025 at 4:39 PM
Where is the remote probe prtg version saved in windows
I have a headless windows server that does not have a gui, as such i cannot see the version of a probe via traditional methods. How can i view the version of the PRTG prove via windows CLI. Article Comments Hi there, The best ...
Tue, 10 Jun, 2025 at 4:39 PM
Channel : value type "Delta" display
Hi, I have setup a snmpcustomsensor (oid) wich return an integer. This value is generated from a postfix server (total sent mails) with snmp extend. On OID Settings, I've choosen the value type : Delta. I selected this option bec...
Tue, 10 Jun, 2025 at 4:39 PM
Missing scrollbars/page height in Firefox based browsers?
Is anyone else noticing that PRTG sometimes fails to show the full page height/scroll bars in Firefox? CTRL+F5 corrects the view. Article Comments Hi Andy, I have not encountered any such issues. If you need further assistance, ...
Tue, 10 Jun, 2025 at 4:39 PM
Sensor reporting to Server
Hello, How does the info get back to the Server? Is this a client based setup where the client sends info back to the server or does the server query everything? Can PRTG be setup to monitor a customer system through the internet? Shawn...
Tue, 10 Jun, 2025 at 4:39 PM
Recurring SNMP Error -2003
Hi all Read a lot concerning this error, but didn't stumble upon the exact same behaviour. I have a couple of HPE iLO's which I monitor over simple SNMP over the default port and a normal public community. All of them are configur...
Tue, 10 Jun, 2025 at 4:39 PM
How can I check the status of the PRTG Cloud Services?
I would like to know if the PRTG Cloud Services (push notifications, support bundles, Cloud HTTP v2 sensor, Cloud Ping v2 sensor) are up and running. Is there a page where I can see such information? How do I make sure I'm updated whene...
Tue, 10 Jun, 2025 at 4:39 PM
Dell Unity 480F - single disk status
We have a dell Unity 480F in use. I use the sensor "Dell EMC Unity Chassis Health v2". The Unity has one Storage pool with 5 LUNs (15 hard disks). I would like to monitor every single hard drive. But the DPE shows only the summery...
Tue, 10 Jun, 2025 at 4:39 PM
Aruba sensors
I would like to monitor all Aruba accesspoint through a Aruba mobility master WLC Article Comments Please check if the vendor of your device offers any MIB files that you can import with our MIB-Importer. If so, you can monit...
Tue, 10 Jun, 2025 at 4:39 PM
PRTG Backup Creation.
Is there a way to create a backup and restore said backup of the database of the PRTG software in case of the server running this software crashes and burns? As long as it has taken me to learn and implement the statewide monitoring the fe...
Tue, 10 Jun, 2025 at 4:39 PM
How to fig The server was stopped
system emergency. the system was stopped because of the following: the available memory is too low! Restart the PRTG core server service for your setting to take effect. Article Comments We would need to analyze the PRTG logs. ...
Tue, 10 Jun, 2025 at 4:39 PM
On 18.3.43 field %status show "Down ended" instead "Up" ???
I'm very unpleasantly surprised when after upgrade to 18.3.43 my email notification for show complex text Down ended (now: Up) instead of simple Up... Previously you have two statuses: Up Down from the plane you can easily se...
Tue, 10 Jun, 2025 at 4:39 PM
auto Discovery template
I created a very basic auto discovery template with only 6 items in it (Ping, CPU Load, Memory, Uptime, Service Windows Update and wmi volume) When i run it against a new server, it still discovers other items that i'm not interested ...
Tue, 10 Jun, 2025 at 4:38 PM
2 PRTG Core server with the same GeoMap
We should use 10000 sensors splitted on 2 Core Server (for best performance purpose) and we would use the same Geomap, How can it possible? Thanks Regards Emiliano Article Comments Unfortunately, it is not possible to combine ...
Tue, 10 Jun, 2025 at 4:38 PM
Execute HTTP Action notification template method should support HTTP Authorization and JSON body
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the 'Execute HTTP Action' custo...
Tue, 10 Jun, 2025 at 4:38 PM
Acknowledged / Warning / Paused Sensors
Is it possible to generate a report of any sensors in an Acknowledged / Warning / Paused state for a time period or the age that it has been paused? We need to manage these better so we would like to see the age of the Acknowledged / Warni...
Tue, 10 Jun, 2025 at 4:38 PM
Sensor for Supermicro Server System
PRTG Network Monitor have (or plan to have) support Sensor for Supermicro Server System Health? Article Comments There are currently no plans to add dedicated sensors for the devices in case. However, if the device is accessible...
Tue, 10 Jun, 2025 at 4:38 PM
Alert when the status of a Windows Failover Cluster node is not 'Up'
We are using Windows Failover Clusters and would like a sensor to alert when a node is not 'Up' (eg: Paused or Down). We've previously had a Custom EXEXML sensor working for this, using a custom lookup (state 1 is OK), but it ...
Tue, 10 Jun, 2025 at 4:38 PM
Can Grafna Cloud work with Hosted PRTG?
Wanted to see if I could use APIs to push PRTG data into Grafna cloud or plans for it. Article Comments Hi, thanks for your question here. Unfortunately, integration with Grafana Cloud isn't possible at the moment - I don...
Tue, 10 Jun, 2025 at 4:38 PM
Can I Monitor Mounted Windows Volumes with PRTG?
I have a server that basically has only volumes mounted from a Windows Server Cluster Shared Volume. I could use the WMI Volume Sensor, but it will fail as soon as I move volumes within the cluster and thus their GUIDs change. While the ID ...
Tue, 10 Jun, 2025 at 4:38 PM
PRTG cloud internet failure
Hello, I have a question about PRTG Cloud. What happens in the event of an internet failure? Are events stored in time and "postponed"? Article Comments Hi Charles, I assume that you are referring to the Cloud sensor...
Tue, 10 Jun, 2025 at 4:38 PM
Is PRTG able to monitor NetApp Cleondris Alarms?
Is PRTG able to monitor NetApp Cleondris Alarms? Article Comments Hello, that depends on the interfaces provided by Cleondris. There is no direct support build into PRTG, but PRTG supports a wide range of standard protocols li...
Tue, 10 Jun, 2025 at 4:38 PM
SSL Certificate Monitoring on internal Website with Portnumber
Hello all. We have an internal web page in the format: https://webseite.domain.local:8840 How can I check the certificate for this website? The website is generated by a software and does not run on an IIS. Thanks for the help Art...
Tue, 10 Jun, 2025 at 4:38 PM
Monitor and Report a User Logon in a Domain
Hi, I want to set up an alert for all Domain admin and Emergency account's logons to any computer in the domain. I know there's a sensor for user logon that works with RDP but that doesn't fit this goal. Article Comments...
Tue, 10 Jun, 2025 at 4:38 PM
PRTG Sensors with xMatters
Currently, we have xMatters integrated with PRTG. The issue we are having is that anytime a sensor is triggered, we get notified of it through xMatters with a phone call. This would be okay if the relevant and most important sensors were ...
Tue, 10 Jun, 2025 at 4:38 PM
Modbus sensor reading error with double word register
Sensor: Modbus Custom Sensor. Error: When the register has a "double word" format the reading is erroneous under certain conditions. Description: When the value of the variable is high enough so that the two words have a non-zero ...
Tue, 10 Jun, 2025 at 4:38 PM