kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

HTTP Content sensor - Request returned not enough values. (0/2) (code: PE174)
We set up the followning status site: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <title> STATUS &...
Tue, 10 Jun, 2025 at 4:48 PM
Where can I find information about PRTG configuration and data?
I need some details about the configuration and data of PRTG. Is there an overview about articles regarding PRTG data? Article Comments This article applies as of PRTG 22 About PRTG configuration and data See the following a...
Tue, 10 Jun, 2025 at 4:48 PM
What should I check in the case of speed and performance problems with PRTG?
What should I consider if PRTG shows weak performance and low speed? Article Comments This article applies as of PRTG 22 Checklist for best performance Have a look at the following articles for the best possible performance ...
Tue, 10 Jun, 2025 at 4:48 PM
What options does PRTG provide for network traffic, Linux, and macOS monitoring?
I would like to know more about how to monitor bandwidth usage in my network as well as Linux and/or macOS monitoring. Where can I find information about these topics? Article Comments This article applies as of PRTG 22 Monito...
Tue, 10 Jun, 2025 at 4:48 PM
Dependency deadlock
I just came across an interesting issue with deadlocked dependencies. Case as follows: Remote site with dynamic IP address, gateway router configured with DDNS (No-IP). PRTG has a ping sensor for the gateway router to check if the site is...
Tue, 10 Jun, 2025 at 4:48 PM
Is there a method to ensure something DOESN'T exist?
We have a few servers where people who have admin rights did things like adding SMTP in the past. We do not want this. We can set up SNMP checks to see if a service is present, or a port check to ensure that something is up. But is there a...
Tue, 10 Jun, 2025 at 4:48 PM
Certificate warnings from Cisco CUCM
Good Morning, is there anyone here in the forum who successfully gets certificate warnings from Cisco Communicationsmanager (CUCM) via SNMP? Does anyone have a template for this? Article Comments Hello Mzumbeel, Have you seen...
Tue, 10 Jun, 2025 at 4:48 PM
Apply a Filter in SNMP Trap Receiver
Hello, I´ve configured a SNMP Trap-Receiver Sensor and get Trap Messages from the Agent Device. Here´s the content of the column "bindings" in the message-tab: SNMPv2-SMI::enterprises.6101.710 = Scan: STORAGE SCANNER Virus: ...
Tue, 10 Jun, 2025 at 4:48 PM
Sort devices by IP address?
I have all of my devices named for their IP address.. this is how we used to identify what office is what network, old habits die hard I guess.. When I right-click the group and choose sort automatically, the IP addresses do not get sort...
Tue, 10 Jun, 2025 at 4:48 PM
What sensors are deprecated and what are their successors or alternatives?
Some sensors were deprecated and removed from PRTG over the last few years. Do you have a complete list of these deprecated sensors and their successors or alternatives, if available? This article applies as of PRTG 22 List of deprecated se...
Tue, 10 Jun, 2025 at 4:48 PM
[Map] Alarm Gauges not alway
Hi, I have a problem when create Alarm Gauges on Map (Properties/Data Talbe/ Alarm Gauges). When I move it to Map and view map, it show sensors in alarm, but afew time later, it change to show sensors in normal. How to change it to alway s...
Tue, 10 Jun, 2025 at 4:48 PM
What do I need to know about PRTG 22.2.77 regarding Python?
I want to install the PRTG 22.2.77 update. What do I need to know? Article Comments This article applies as of PRTG 22.2.77 Python update and Python library update PRTG 22.2.77 includes an update of the Python distribution. ...
Tue, 10 Jun, 2025 at 4:48 PM
What do deprecation and discontinuation in the context of sensors mean?
PRTG created a ticket to inform me that a sensor that I use will be discontinued in the future. What does this mean and what do I need to know? Article Comments Frequently asked questions about deprecated and discontinued sensors What does...
Tue, 10 Jun, 2025 at 4:48 PM
What's the batch response format for PRTG ?
Hello, I have a batch script used to get users connected to a RDS server. I use this command to talk with PRTG, but it does not suite. ECHO "2:%COUNT%:Critical! Number of active sessions = %COUNT%" EXIT On my sensor the fi...
Tue, 10 Jun, 2025 at 4:48 PM
Display last message value instead of response time
Hello, Our company is currently using PRTG to monitor some devices on several different locations. Now we would like to monitor more things about some Palo Alto firewalls, so we imported some MIB's. We can now read the system softwa...
Tue, 10 Jun, 2025 at 4:48 PM
Chronyd Check PRTG Oracle Linux
Hello Community, For the implementation of PRTG in an Oracle Linux 7 environment we would like to monitor the time service "chronyd" as well. We are still completely new to this area. Unfortunately we could not find a sensor that ...
Tue, 10 Jun, 2025 at 4:48 PM
SQL Mirroring
Hello All, newbie here, wanted to reach out and ask if anyone knows of, or has any suggestions of how I can monitor sql db mirroring, but get an alert when it fails. Article Comments Hello, Unfortunately, we do not have any ...
Tue, 10 Jun, 2025 at 4:48 PM
Capteur Etat du système HP en erreur inexpliquée
Bonjour, Le capteur Etat du système HP concernant un iLO HP est en erreur lié au canal "Etat général". Pourtant, en se connectant sur l'iLO HP, les voyants pour System Health et iLO Health sont tous les 2 OK. Pourquoi ce capte...
Tue, 10 Jun, 2025 at 4:48 PM
Teltonika RUT950 router
Hello, Does anybody have experience monitoring the port traffic on a Teltonika router? I have tried adding a sensor using SNMP protocol for traffic monitoring but it always fails to add. I currently only have PING and HTTP sensors runnin...
Tue, 10 Jun, 2025 at 4:48 PM
SSL: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
We have set up PRTG in our environment, just one core server. In our attempts to remediate a lot of sensors in red /failed state, we recently came across two exchange servers that amongst other things were giving errors for the SSL Certific...
Tue, 10 Jun, 2025 at 4:48 PM
MIB Importer: out-of-memory while importing DELL EMC ISILON MIB-file
When importing the MIB-file of a DELL EMC ISILON the Paessler MIB-Importer says "Out of memory". I am using the Version v3.5.8 Is there another way to generate OIDLIB-files? Is there a newer version? are there more log-files / ...
Tue, 10 Jun, 2025 at 4:48 PM
How can I add a non-primary Toplist to PRTG Maps?
When I open the Map Designer in PRTG and open the Graphs section there, I can add a “Primary Toplist of a Sensor” to my map. However, I would like to include a Toplist distribution chart in PRTG maps which is not a primary. The same is for ...
Tue, 10 Jun, 2025 at 4:48 PM
Option to disable "no data since" notification after maintenance schedule/dependency resumes sensor.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Maintenance schedule paused senso...
Tue, 10 Jun, 2025 at 4:48 PM
Packet Sniffer frequently reports 0 bits/s
Hi, I have a remote probe installed on a Windows 10 VM on a proxmox virtual host, which has a 10 gigabit physical link of the host machine bridged to it. The physical link in turn is connected to a SPAN port on my core switch. In PRTG I h...
Tue, 10 Jun, 2025 at 4:48 PM
Is there a way to limit scans?
So it appears that an auto-discovery scan automatically includes ALL management protocols (ICMP, WMI, SNMP, etc for credentials entered), but is there no way to limit the scans to disable some or limit the scope of the scanning? I've us...
Tue, 10 Jun, 2025 at 4:48 PM
What to do about "Could not find a table row matching the index you specified when adding the sensor
Hello, So recently I started monitoring a few Cisco WLC's using the template provided in the relevant kb post. Everything seemed to be working quite well at first. However, over last weekend the error "Could not find a table row...
Tue, 10 Jun, 2025 at 4:48 PM
prtg, log table, message
Hi, Is it possible to have only the lastvalue displayed on the message column under the log table, specifically upon error state, rest of the time the message is good, but upon error, we get a long message stating "error caused by l...
Tue, 10 Jun, 2025 at 4:48 PM
PRTG Server boots overnight
We have a Win11 PC running the PRTG Server 21.11.0. There are occasional overnight reboots of this PC, which appear to be initiated by PTRG. As the PC is used for other 24/7 processes, I don't want PRTG forcing a reboot. It's not ...
Tue, 10 Jun, 2025 at 4:47 PM
SNMP Sensor - How to configure for smoke detector output
Hi All, I've been using PRTG for some time to monitor values from SNMP or other devices, works great. However I need to monitor some smoke detectors connected to an APC NetBotz appliance via SNMP v3. It's all configured and I'...
Tue, 10 Jun, 2025 at 4:47 PM
Is it possible to run PRTG behind an nginx reverse proxy?
I found a post on your KB regarding how to set PRTG up to run behind an IIS reverse proxy, but I can't find anything on setting it up behind an nginx reverse proxy. Is this possible? And if so, do you have any further information regard...
Tue, 10 Jun, 2025 at 4:47 PM
Edit TAG
I need to edit dozens of TAGS that are applied to hundreds of devices and groups. At this moment only multiple edition of all devices or groups. It would be a significant improvement to have a table with all the tags added by users, modifyi...
Tue, 10 Jun, 2025 at 4:47 PM
how to add a trusted cert-authorothy to ssl certificate sensor
we are using an internal pki for our ssl protected services. unfortunately the ssl sensor statest that our pki is not trusted. so how can i add our pki, so that it is trusted by this sensor? Article Comments Hi Andreas, Did yo...
Tue, 10 Jun, 2025 at 4:47 PM
How to solve vulnerability CVE-2016-7103, CVE--2015-9251 on PRTG 22.4.81.1532
Would like to know if the vulnerability is detected as mentioned above, how am I able to solve it? The CVE-2016-7103 is about the cross scripting vulnerability in jquery UI ver 1.10.3. I have downloaded the latest jquery but where shou...
Tue, 10 Jun, 2025 at 4:47 PM
TAG Management
Want this feature implemented, too? Please upvote by clicking Thumbs up! As a PRTG user, I want edit dozens of TAGS that are applied to hundreds of devices and groups. At this moment only multiple edition of all devices or groups. It wou...
Tue, 10 Jun, 2025 at 4:47 PM
Feature request: Resend update button
We have lot's of probes that use unreliable cell connections for their connection back to the core server. When we update our version we often have to run the update manually at multiple sites as it doesn't download the first time. ...
Tue, 10 Jun, 2025 at 4:47 PM
Is Paessler PRTG affected by CVE-2022-23529
Hello, is Paessler PRTG affected by CVE-2022-23529? https://nvd.nist.gov/vuln/detail/CVE-2022-23529 Best Regards, Thomas Article Comments Hi, no PRTG does not use nodejs and therefore is not affected. Best Regards, Mathias ...
Tue, 10 Jun, 2025 at 4:47 PM
Capteur de mise a jour Serveur hors du domaine
Bonjour, J'essaie de mettre un capteur de mises a jours sur un serveur hors domaine. PRTG me retourne l'erreur suivante: La connexion au serveur distant srv-phone.escr.local a échoué avec le message d’erreur suivant : WinRM ne p...
Tue, 10 Jun, 2025 at 4:47 PM
Monitor the status of a script
We would like to monitor the status of a data import script with PRTG. What is the best solution here? I have two ideas but for both of them I am not sure if they doable. Solution 1) At the end of the script we make a REST call to PRTG an...
Tue, 10 Jun, 2025 at 4:47 PM
custom notifications
We are running PRTG Network Monitor 22.4.81.1532. I am working on a custom powershell notification to send information a different ticketing software. The powershell script is getting info to the other system, but some of the information...
Tue, 10 Jun, 2025 at 4:47 PM
Aruba Mobility Conductor MIBs and PRTG
Does anyone know the correct MIB file(s) to use to manage the Aruba Mobility Conductor product? I downloaded the MIBs from Aruba (there is a standard MIB with generic files and then there an Aruba specific MIB), but since there are so many ...
Tue, 10 Jun, 2025 at 4:47 PM
Datacore
Guten Tag. Wir verwenden Datacore SanSympfony Speichervirtualisierung. Gibt es eine Möglichkeit mit PRTG direkt Diskpools und Virtual Disks zu überwachen? Bisher kann ich nur Kapazitäten der LUNs überwachen, die der ESX Host sieht. Geht...
Tue, 10 Jun, 2025 at 4:47 PM
Copying config files from one installation to another with different license keys
Hello, Is it possible to copy the configuration of a PRTG installation to one that uses a different license key? In the docs I read it only mentions using the same license key. Article Comments Hi, thanks for you question! Ye...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG, remote probes, and Dashboards
Here is our use case. Maybe someone can tell me if I am going about this wrong or not. We are an ISP looking to put probes at each major pop site. I have been told if I put devices under each probe we can not have them in a single unified ...
Tue, 10 Jun, 2025 at 4:47 PM
Custom SNMP Library files are not being added to device.
I have around 4 remote probes which are all in the same network inside of Azure. I also have a single PRTG Core server. Assume that they are IP'd as: X.X.0.1 (Core), X.X.0.2-5 Remote Probes Each remote probe connects via VPN into an...
Tue, 10 Jun, 2025 at 4:47 PM
Can PRTG update SNMP location from device?
Hi I'm trying to add correct location information in my Cisco-devices. It is possible to add an address in Cisco-devices with the global command: "snmp-server location xxx, xxx". When I add this information, I'd like PRT...
Tue, 10 Jun, 2025 at 4:47 PM
Finding sensors that are not assigned to a library
Is there a way to pull a report of any sensors that are not assigned to a library? Article Comments I'm sorry, I'm afraid such a report is not possible. Jan, 2023 - Permalink
Tue, 10 Jun, 2025 at 4:47 PM
Custom Rest sensor - expressions and filtering
Hi, Trying to use a custom rest sensor to monitor an endpoint, but I'm having trouble finding the correct syntax to do calculations. For example: This is the JSON returned: [ { "request": { &quo...
Tue, 10 Jun, 2025 at 4:47 PM
How to migrate an actual Cluster probe on two new servers
Hello, I Would like to migrate my actual PRTG Probe Cluster (two old servers) on two new servers. Do you have a process ? Best regards, Article Comments For a migration I would follow this guide here: https://https://helpdes...
Tue, 10 Jun, 2025 at 4:47 PM
Sensors SNMP SAN Fujitsu ETERNUS DX100
Hello, We have a PRTG (version 22.3.79.2108+) server and we need to monitor, the components of a SAN Fujitsu ETERNUS DX100 such as Disks, CPU, RAM, etc... I configured the SNMP on the SAN and on its Device added to PRTG (same SNMP commun...
Tue, 10 Jun, 2025 at 4:47 PM
Exe/Xml: Add Placeholders for DB Credentials
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use Placeholders for DB credentials ...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG Custom Sensor Powershell script with openssl, wrong output
Hello, I created a powershell script to monitor a FTPS Server SSL Certificate. Openssl is installed on the probe server and running the script in powershell gives the correct output, however PRTG always gets the code 2 which I use for "...
Tue, 10 Jun, 2025 at 4:47 PM
error bei ssh-script "Antwort nicht wohlgeformt: "1 " (Code: PE132)"
Hallo, bei einem ssh-script, dass als Antwortwerte nur 1 (= OK) und 0 (= NOK) kennt, kommt nach dem hinzufügen des Sensors die Fehlermeldung Antwort nicht wohlgeformt: "1 " (Code: PE132) was soll mir das sagen und wie bekomme ...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG Redis Sensor
at present PRTG redis sensor doesn't support certificate validation for redis. We took your open source code and modified it to support certificate validation. Please let us know, how do we propose this solution to you? Also let me kn...
Tue, 10 Jun, 2025 at 4:47 PM
writing custom lookup for bitfield network port state
I have read a very good article about decoding the port state on a linux system of a network bond. The informations are encoded as bitfield: https://movingpackets.net/2017/10/17/decoding-lacp-port-state/ Bit Name 0 LACP_Activity 1 ...
Tue, 10 Jun, 2025 at 4:47 PM
Windows Update Sensor not working on Windows Server 2022
Hi! I've run into an issue with the Windows Update Sensor on Windows Server 2022. I get the following error in PRTG: Couldn't retrieve OS information. Resultset was empty. I've setup this server last week and never got the senso...
Tue, 10 Jun, 2025 at 4:47 PM
Massively save storage with averages by time
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Massively save memory with averages...
Tue, 10 Jun, 2025 at 4:47 PM
How can I monitor licenses in my network?
I need to monitor multiple licenses on several Hosts (like firewall appliances, antivirus servers, etc.). How can I do that with PRTG? Article Comments To monitor the licenses that are used in your network, regardless of the app...
Tue, 10 Jun, 2025 at 4:47 PM
HTTP Advanced Sensor with prtg variables
Hello support team and community, I'm currently try to replace our meraki monitoring from direct icmp calls to cloud based monitoring. I don't use the beta or prtg meraki sensors. My plan is to use the HTTP Advanced Sensor and c...
Tue, 10 Jun, 2025 at 4:47 PM
Text with status related text and text-color on maps
Hi, I'm building some maps, and I'm trying to put a simple text with a status related color, so, if the sensor is UP, it will be green and the text will be UP, etc. I've only implemented a single color text, using the custom H...
Tue, 10 Jun, 2025 at 4:47 PM
Using regex or wildcards(*) in the filter rules of device templates
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to use regex or wildcard(*) in the filt...
Tue, 10 Jun, 2025 at 4:47 PM
Prtg msl6480
Hello Community, does one of you have HPE msl6480 in the monitoring and how do you do that? Article Comments Hello Nowin, No hands on experience here, but you could reach out to HPE and request if there is an MIB file availa...
Tue, 10 Jun, 2025 at 4:47 PM
Getting TCP error 0 The specified network name is no longer available
I just recently set up PRTG to monitor 2 server nodes, and I want to be able to monitor the SQL databases on each. I added the Microsoft SQL v2 sensor and added all the correct information to the settings, but I keep getting this error: A...
Tue, 10 Jun, 2025 at 4:47 PM
How to setup notification on DingTalk
Hi, I want to receive a notification Via DingTalk for my PRTG. How can I do this? What steps are necessary? Thank you Article Comments How to set up notifications on DingTalk for PRTG In order for you to integrate with Di...
Tue, 10 Jun, 2025 at 4:47 PM
Can a new Eaton sensor be created?
Can you please create a new built in sensor for Eaton UPSs? Article Comments Hello, for feature requests, please have a look at this article. As alternative, you could ask the Eaton about MIB files for your device. Those MIB...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG Acknowledge Warning
Hi, Our NOC team need sometimes to do Acknowledge warnings or suppress warnings with a reminder. Sounds very weird that such a large system does not have the option to do so? it is something completely legitimate, is there is any way to d...
Tue, 10 Jun, 2025 at 4:47 PM
Admins see different users in user group member list
This is a weird one... my coworker and I are both administrators in PRTG. We want to modify a user group to include additional team members. When I look at the group's details, in the "group members" section I can see all us...
Tue, 10 Jun, 2025 at 4:47 PM
Disaster Recovery On-Premise to Cloud Server with same license?
Hi, I have installed PRTG on a physical server with XL1 License, but I need a backup system, and the backup system I plan to use is Cloud, with Disaster Recovery features. We want this cloud server to have the same data (synchronizing) ...
Tue, 10 Jun, 2025 at 4:46 PM
How can we build our own sensor ?
I tried to look for this basic questions but could not find anything that really helps. I really like PRTG Monitor system and I came up with an idea : Let's say the company i work for has developped a software with many different com...
Tue, 10 Jun, 2025 at 4:46 PM
My Oracle Tablespace sensors are timing out on random occasion
Hi, how can I prevent my Oracle Tablespace from timing out? Is it possible to increase the timeout value? Thanks Article Comments Hey Krystian, Please increase the scanning interval for this sensor and check if the issue still ...
Tue, 10 Jun, 2025 at 4:46 PM
Install PRTG on a Netgear NAS Device
HI all Is there any possibility to install PRTG on a Neatgear NAS? René Article Comments Hi René, No, PRTG can only be installed on Windows devices. Feb, 2023 - Permalink
Tue, 10 Jun, 2025 at 4:46 PM
Ignore Paused and Acknowledged sensors
I am creating a Map and have created new Mapicons under the iconset8 folder with a template that creates a box with the sensor status colour and then the icon and sensor This is the template.htm file <div class="map_object map_g...
Tue, 10 Jun, 2025 at 4:46 PM
How can I know the device pawword
I config the Credentials with my windows server but I forget the password, how can I get this password with prtg web , I only get ** Article Comments Hi, thanks for your question. Could you give us a little more info here? Are ...
Tue, 10 Jun, 2025 at 4:46 PM
disable ticket for autodiscovery
Autodiscovery automaticly creates a ticket making a mess of our ticket system. Is there a way so that any autodiscovery does NOT create a ticket? Article Comments Hi there, In relation to the Auto-Discoveries, ToDos are the wa...
Tue, 10 Jun, 2025 at 4:46 PM
API - Set Maintenance Interval
I found this two kb entries: https://helpdesk.paessler.com/en/support/solutions/articles/62304-restful-one-time-maintenance-window#reply-200661 https://helpdesk.paessler.com/en/support/solutions/articles/61037-maintenance-schedule-once-pe...
Tue, 10 Jun, 2025 at 4:46 PM
API call to close PRTG Ticket
Dear team, How can I change the status of a ticket using the API call, I can request the opened tickets using API, but is there any way to change the status of a ticket to closed ? if there is no way to do it , is there any work around...
Tue, 10 Jun, 2025 at 4:46 PM
Fix Security risk for public maps
Want this feature implemented, too? Please upvote by clicking Thumbs up! User story Enhance Security for public maps (Fix Security risk for public maps) Details of a user story Most large organizations have some kind of NOC (dis...
Tue, 10 Jun, 2025 at 4:46 PM
PRTGProbeService won't start (specified file not found)
Hello, The PRTGProbeService has stopped with no evident reason. It cannot be restarted manually as I get the following error message: Specified file not found. I have restarted the core server ando our 2 probe servers without success....
Tue, 10 Jun, 2025 at 4:46 PM
How to see cluster sensors separately
Hi all. I have an HA cluster I want to monitor in PRTG. However, I want to be able to see sensors for each separate device so that if a sensor of one of the devices in the HA cluster goes down, I know what sensor of which device in that ...
Tue, 10 Jun, 2025 at 4:46 PM
Access to Bearer Token stored in device from EXE/Script Advanced
I use a EXE/Script Advanced PowerShell script to periodically get a new OAuth2 access token for an API service. I store this token in a device with setobjectproperty, in the Bearer Token field (identified with the name paessler-rest-authent...
Tue, 10 Jun, 2025 at 4:46 PM
IP Address Management possible in PRTG?
IP address sprawl has become an issue at my company. Does Paessler have any plans to add IPAM tools to PRTG in the near future? I would like to know before investing in another product. Article Comments Hi John, we will not ha...
Tue, 10 Jun, 2025 at 4:46 PM
Renewing API keys when monitoring via REST API
Is there a known way to automate renewing API keys in PRTG? We are using several REST API calls to monitor some cloud systems. These require an API key. The API key in question remains valid until it is no longer used. If it is not used i...
Tue, 10 Jun, 2025 at 4:46 PM
SNMP trap sensor support for SNMP v3 traps
It is the default security best practice to enable SNMP v3 for our network devices. Hence, it would be great if SNMP trap sensor can support SNMP v3 traps. Article Comments Hey, the support of SNMPv3 traps is on our internal w...
Tue, 10 Jun, 2025 at 4:46 PM
Error sending "Email": No recipient specified
I keep getting these errors when there is an alert that is setup to send notifications. It gets this error, but in a few seconds clears itself of the error and sends the email. It doesn't happen on every sensor just on a few, and they a...
Tue, 10 Jun, 2025 at 4:46 PM
Change or shorten or remove System Name on emailed reports
Is there a way to remove or change the system name in the subject line of emailed reports? I have a daily report where the subject line starts with "[PRTG Network Monitor (PRTG)]" followed by the report name. My problem is that...
Tue, 10 Jun, 2025 at 4:46 PM
Outputting text from the SSH console to the sensor
Hello, is it possible to output text from the SSH console to a custom sensor as text? Example: console command: qstat -a Conclusion: Image Need output only JOB ID, USERNAME, Queue Article Comments A Sensor channel cannot di...
Tue, 10 Jun, 2025 at 4:46 PM
change MS365 Mailbox Sensor Settings with Powershell
Hello all, We are currently checking a mailbox with the M365 Mailbox Sensor and looking for certain mails which give an error depending on the subject. Now we would like to change via Powershell on all sensors the parameter "Maximu...
Tue, 10 Jun, 2025 at 4:46 PM
Where does PRTG store passwords used by remote probes?
We are using PRTG to monitor several windows servers in remote locations. The servers are not part of a windows domain. I'm evaluating the security implications of using remote probes for each server instead of one centralized probe on ...
Tue, 10 Jun, 2025 at 4:46 PM
How can I monitor Cisco Webex with PRTG?
I use Cisco Webex for video conferencing, meetings, etc. How can I monitor this with PRTG? Article Comments This article applies as of PRTG 20 Monitoring Cisco Webex with PRTG With PRTG, you can monitor Cisco Webex out of th...
Tue, 10 Jun, 2025 at 4:46 PM
Using PRTG Aruba 3200 - Access Points status?
Hello guys. Is there anyone, who have the solution to monitor status of 30 access points in our customers Aruba 3200 mobility controller? We have configured SNMP, and i tried to download the MIB file from Arubas support site, but no ent...
Tue, 10 Jun, 2025 at 4:46 PM
Geomap without Internet
Hi, I am working for Defense Indutry, and my PRTG server will never access Internet. Is it a way to download offline geomaps, or to disable this feature ? Best regards Article Comments You can't switch to offline maps, ...
Tue, 10 Jun, 2025 at 4:46 PM
I want to be able to set multiple destinations for SNMP traps.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to set multiple destinations...
Tue, 10 Jun, 2025 at 4:46 PM
custom unit
I created a sql query sensor. I need PRTG to recognize the time format at 01:05:00 The database query already brings me this format, in PRTG I registered the custom unit but I don't know how to fill in the custom unit to recognize this ...
Tue, 10 Jun, 2025 at 4:46 PM
Meraki Network and Wan Monitoring
Just got told I need to find a way to have our PRTG Network Monitor tool monitor our Wan Connections. I am completely new to PRTG and am just looking for a guide to set this up on our Meraki devices. Article Comments Hello, PR...
Tue, 10 Jun, 2025 at 4:46 PM
Standard SNMP OID for pulling bluetooth data from devices?
I am currently looking into pulling bluetooth data from devices via snmp, but I have had no luck yet with finding a standard OID like the one for hostname or CPU load of a device. I was wondering if there is a standard OID or MIB out there ...
Tue, 10 Jun, 2025 at 4:46 PM
SNMP Sensoren ineinander kombinieren
Servus Paessler Team, besteht die Möglichkeit mehrere bestehende SNMP Sensoren ineinander zu integrieren? Ich würde gerne an unserer TK mehrere Sensoren zu einem kombinieren, da es sich nur um unterschiedliche Infos vom einem Bestandteil ...
Tue, 10 Jun, 2025 at 4:46 PM
How to remove channels without deleting a sensor
Hi there, We're using a custom exexml sensor that dynamically returns a handful of channels. One of the channels is no longer needed and not returning any data (the sensor report it as "no data"). Our custom sensor is not re...
Tue, 10 Jun, 2025 at 4:46 PM
Monitoring of VRTX CMC
Hi I'm trying to configure a sensor for the VRTX CMC global status. When I create a sensor with the MIBS imported, it's going to make a lookup and giving me a string as return like "ok" or "critical", but it ne...
Tue, 10 Jun, 2025 at 4:46 PM
Need the ability to select a range in the Search Results
Want this feature implemented, too? Please upvote by clicking Thumbs up! User story As a PRTG user, I want to be able to multi-select a range of sensors and devices in search results using CTRL + Click Details of the user story ...
Tue, 10 Jun, 2025 at 4:46 PM
Adding Sensor With Port
We have a Server behind Firewall and can be accessed through Port Forwarding only... While adding the server in prtg how to add the server through public IP address? Article Comments If you have servers in an own network, we alw...
Tue, 10 Jun, 2025 at 4:46 PM
Intermittent Sensors
We have about 9 different sites we monitor using ping and traffic sensors. We have been using ping sensors on one for a few months and recently added traffic sensors to 2 of the 16 switches. Since adding those two All of the sensors are ran...
Tue, 10 Jun, 2025 at 4:46 PM