kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Show disk used using Paessler common OIDLIB
I've got a sensor set up that's monitoring two mount points on a NAS, I used the paessler common OIDLIB and it found the partitions no problem. What I'd like to do though is set the graph up to show the storage size. Say for ...
Tue, 10 Jun, 2025 at 11:29 AM
Is it possible to display IP next to the device name?
I would like to display the IP over the device name and not to click the device or roll over to check the IP which are in Alarm state. Please help. Thanks a lot. Article Comments Hello. to which 'page' or place in PRTG...
Tue, 10 Jun, 2025 at 11:29 AM
PRTG API Call for Uptime Metric
Hello We use PRTG for all of our uptime monitoring in our company. We track certian KPIs around uptime % which is then plugged into a corperate scorecard once per month. Currently, this requires someone logging into PRTG once per month,...
Tue, 10 Jun, 2025 at 11:29 AM
Will prtg get support for checking dnssec and ssl?
Both DNSSEC and SSL use encryption with expirations, and a perennial problem is having them expire unexpectedly. It would be nice if a sensor could warn of impending expirations... Article Comments hallo, for SSL, is this wha...
Tue, 10 Jun, 2025 at 11:29 AM
snmpwalk shows valid oid, but prtg and snmp tester fail (error # 223)
I'm trying to monitor certain oids from our HP C3000 Blade. If I walk the value, it returns ok: snmpwalk -v 2c -c public 192.168.40.2 1.3.6.1.4.1.232.22.2.3.1.1.1.5 iso.3.6.1.4.1.232.22.2.3.1.1.1.5.1 = STRING: "458032-B21" ...
Tue, 10 Jun, 2025 at 11:28 AM
Lost interface ifIndex on linux machine
Hello, I think I'm with old issue that is change of the ifIndex from linux interface. According to RFC the ifIndex doesn't is persistent so why PRTG doesn't find the new ifIndex when it is change ? ? how I can figure out thi...
Tue, 10 Jun, 2025 at 11:28 AM
Objects not displayed in report after update
We updated from PRTG 8 to PRTG 9.2.0.2125. Now, the objects are not displayed in reports (tab "Select Sensors Manually) that were created or edited on version 8 of PRTG. We have no problem of display when we add new reports. Can ...
Tue, 10 Jun, 2025 at 11:28 AM
"No available interfaces on this device" on Dell PE R710
We have a clean PRTG install with a remote probe on a Dell PowerEdge R710, which has OpenManage installed and has the SNMP service up and running. First thing we tried is adding the SNMP Dell Hardware sensor, but we get the "No availab...
Tue, 10 Jun, 2025 at 11:28 AM
Can PRTG 9.2.0.2.176 monitor Xen server resources?
Can PRTG 9.2.0.2.176 monitor Xen server resources, such as remaining hard drive space, memory, and CPU usage? Article Comments Hello, we are working on this for a future version of PRTG. Please bear with us. best regards. ...
Tue, 10 Jun, 2025 at 11:28 AM
Custom Sensor Dell Service Tag
Hi Guys I'm testing this great software. I need some help with custom sensors. I've created a custom sensor EXE/Script. And pointed it at the batch file i've made to get dell service tag. This works well but it shows me the serv...
Tue, 10 Jun, 2025 at 11:28 AM
Toplist stoped
Hello, all my toplists for netflow are stoped! out of the blue the PRTG doesn't is processing netflows data that into. the sensor is green but there isn't process by PRTG when I check "TopList Connection" screen. it's...
Tue, 10 Jun, 2025 at 11:28 AM
9.2 - ESXi Monitoring
Hi - Can anyone provide instructions as to how to properly monitor ESXi 5 in version 9.2? I have the new VMWare Host Server (SOAP) sensor querying my VCenter host, and that seems to work fine to display CPU, Memory, and a few other pieces...
Tue, 10 Jun, 2025 at 11:28 AM
Best approach for monitoring branch sites over a low bandwidth WAN
Hi. Here at our HQ datacenter we have had PRTG running successfully for years, and we are now looking into how to best make use of PRTG for monitoring 50 branch sites. The branch sites are connected to HQ via low bandwith (256Kbs) high la...
Tue, 10 Jun, 2025 at 11:28 AM
How do I manually (re)create the CORE HEALTH sensor
The 'Core Health'-sensor got deleted, and I can't find a way to recreate it. Article Comments This isn't possible yet. Health sensors are added automatically by PRTG. However, as of an update version of the initi...
Tue, 10 Jun, 2025 at 11:28 AM
how to searching logs
i don't see any way of searching syslog. my syslog shows up in the main log tab of the main folder, but unable to do any sort of searching and the filters are limited. is it possible? or is this a feature to be added in the future? ...
Tue, 10 Jun, 2025 at 11:28 AM
eventlog sensor - Match String does not work
By configuring an eventlog sensor I am having a problem to make it run. Using "Filter by ID" everything is fine. As I am looking for a group of events where I don't have the ids I want use "Filter by Source". T...
Tue, 10 Jun, 2025 at 11:28 AM
LATEST FEATURE! How to get rid of red monitoring lights forever?
No alarms is good news – every system administrator wants to have all green lights in the monitoring. How can I get rid of the annoying other colors indicating errors in PRTG? Article Comments April Fool's Day Hoax This ...
Tue, 10 Jun, 2025 at 11:28 AM
HTTP Advanced major reading changes after upgrading to the latest version
We have upgraded to the newest version 8.2.1.1931, and since then, 2 of 3 HTTP Advanced sensors on the same probe have changed their readings alot. The 3rd sensor haven't changed, which is why it's strange. The same HTTP Advanced UR...
Tue, 10 Jun, 2025 at 11:28 AM
Can I alert from event to remote output relay contact?
How can I alert for all operation department to solve any occurence by external silen? Article Comments Hello, please try to use a self-written script notification in PRTG. Best Regards. Aug, 2010 - Permalink PTF Lau...
Tue, 10 Jun, 2025 at 11:28 AM
My SSL Compliance Tool Shows a Alarm because of Weak Ciphers for the PRTG Web Server
When we run a security test tool against the web server of PRTG we get an alarm stating that the web server accepts connections with low security encryption. Article Comments By default SSLv2 is disabled in PRTG's webserver ...
Tue, 10 Jun, 2025 at 11:28 AM
wmi alerts for different drives
I would like to separate each drive alerts to be sent different email addresses. (example: the server has 4 drives - 2 drives are monitored and a alerts are sent to an email address - then other two drives alert are being sent to a differen...
Tue, 10 Jun, 2025 at 11:28 AM
How can I get source code for V8 custom EXE Sensors?
The PRTG 7 Google Code page "code.google.com/p/prtg7addons/wiki/CustomEXESensorSamples" is the ressource I'm looking for. I go to "http://code.google.com/p/prtg7addons/source/browse" to get interresting source cod...
Tue, 10 Jun, 2025 at 11:28 AM
Problem with name of user groups in notifications
Greetings, When I create a notification in any object (sensor, device, group) and click in listbox "perform ..", it lists for me with old name of user groups, before update with new name. Is it a trouble, bug or exist a way of m...
Tue, 10 Jun, 2025 at 11:28 AM
alarm history report
Is there an existing report or one that an be configured that shows the operators acknowledgement with message? Article Comments Hi, I'm afraid there is no such report. You may instead export the PRTG Logs to see who acknow...
Tue, 10 Jun, 2025 at 11:28 AM
Can I set a user to only see certain probes?
I am setting PRTG up to monitor our client sites. So far I am VERY impressed and have started to tweak the set up as we would like. What I would like to know is, can I set a user up for a client site so they can login to the web interface a...
Tue, 10 Jun, 2025 at 11:28 AM
How to export a Syslog?
How can I export a Syslog to Textfile? Article Comments Hello, that's only possible in a limited way using the PRTG API and with a call like: http://MY_PRTG_SERVER/api/table.xml?content=messages&columns=objid,datetim...
Tue, 10 Jun, 2025 at 11:28 AM
Can't launch login scren
Just installed the product, it then said it was launching the login screen in my default browser. The only thing the browser displays is "The content of the document......" Subsequent attempts to launch Network Monitor from the St...
Tue, 10 Jun, 2025 at 11:28 AM
Not receving Notification emails
we are using PRTG 7 version and we are unable to receive notification mails from PRTG. upon further checking found that our SMTP server is processing emails but we are unable to see any mails to our inbox. what might be the reason. ...
Tue, 10 Jun, 2025 at 11:28 AM
cannot get ssh meminfo to work on Solaris
Hi, I'm getting the following errror message when trying to run the SSH Meminfo sensor on a Solaris 8 machine, the SSH Disk Free, SSH Load Average and SSH INodes Free sensors are working fine with the same credentials, the commands in e...
Tue, 10 Jun, 2025 at 11:28 AM
Trying to organize existing devices by client
I get a "Cannot move fixed objects" error when trying to move an existing device to a new group. I'm having trouble understanding how I might pull all devices and probes for a particular client (group of machines) into a singl...
Tue, 10 Jun, 2025 at 11:28 AM
Only first channel on a custom sniffer sensor is visible
Hello knowledgebase people :-) Having just upgraded from v6 to v9 (yes, I know), I am on a steep learning curve! However, I was hoping that my massive collection of custom packet sniffing channel defs would transfer across ok - I seem to...
Tue, 10 Jun, 2025 at 11:28 AM
Alarmstufen in der Version 5.4.0.796
Hallo, Ich würde dort gerne in der Paessler Version 5.4.0.796 verschiene Alarmstufen einstellen. Die Stuffen sollen z.B. so sein das wenn ein Fehler auftritt erst nach 20 Minuten ein Alarm per Mail oder sms raus geht. Sollte der Fehler na...
Tue, 10 Jun, 2025 at 11:28 AM
Need to record peaks in bandwidth.
Currently a report only shows me the Average bandwidth. We need to also see the Maximum spike in bandwidth. With dual providers we have to be able to handle the entire load on either circuit when we have an outage and need to know what sp...
Tue, 10 Jun, 2025 at 11:28 AM
Can I configure the monthly report to cover from a different day other than 1-31 or 14-15?
In our company we start getting all the information from the sensors before the month ends, so we need the reports before the last day of the month, for example all the 27th days. we don't want to lose those last days, so we need a wat ...
Tue, 10 Jun, 2025 at 11:28 AM
Can I add event descriptions on an alarm or graph?
Hi, first of all thank you for this great product. We have a tiny problem, that ve if it's not of your business, I think it could be really helpful: We have a Datacenter with people monitoring all the time the PRTG sensors. When the...
Tue, 10 Jun, 2025 at 11:28 AM
using cookie data in a http check
I monitor a website that is served through a load balancer and a pool of web-servers. When i see a problem (the request times out) i have no idea which web-server is having problems. I would like to do one of these 2 things: 1) pass ...
Tue, 10 Jun, 2025 at 11:28 AM
Discards on Serial Interface
PRTG is showing numerous discards on the a serial interface sensor. However when I go to the Cisco router and perform a show interface commands I dont see any dropped packets on the interface. How are discards reported? Article Comm...
Tue, 10 Jun, 2025 at 11:28 AM
Monitor Windows process with SNMP
I need to monitor a specific processes (xyz.exe) running on a Windows server. I need to verify it is running. (This is not a service, just a running application.) Using the host.mib from the Windows\system32 folder, I was able to build ...
Tue, 10 Jun, 2025 at 11:28 AM
Massimport possible?
Is there any possibility to massimport a lot of SNMP sensors? Or with a script over the API? Article Comments Hi, may you please elucidate? What do you mean by mass import? If you are refering to a MIB file which counters shoul...
Tue, 10 Jun, 2025 at 11:28 AM
Monitoring of IOS and Modem firmware
Hi All, I'm wondering if it's possible to have PRTG monitor and send alerts on the IOS Version of my Cisco devices and the Modem Firmware on relevent devices? I have a selection of 877, 887 and 2811 routers and would love to keep ...
Tue, 10 Jun, 2025 at 11:28 AM
why dont send report pdf to stored
i dont see report pdf to sroted Article Comments Hello, I'm sorry but it's absolutely not clear what the actual issue is, please try describing it again or maybe use screenshots as well. best regards. May, 2012 - ...
Tue, 10 Jun, 2025 at 11:28 AM
view netflow ports
Hello, I wish view all ports UDP that are setting in PRTG for receive netflows data. how can I reach this issue ? I don't want go screen by screen where are setting that UDP ports. I wish any way more ease. thanks Article Co...
Tue, 10 Jun, 2025 at 11:28 AM
Monitoring Cluster Shares
we´re using PRTG 8 and try to monitor cluster shares. Adding WMI sensor find all shares, but only administration shares can successfull monitored, other shares got error 80041017: The query was not syntactially valid. So what`s wrong? (I ...
Tue, 10 Jun, 2025 at 11:28 AM
Local probe is disconnected
Hi, My fresh installation of PRTG stopped working after 3 hours of work. I can log in, but all my sensors are down and I can see that Local Probe is shown as disconnected due to probe health. I've tried using the method of disabling ...
Tue, 10 Jun, 2025 at 11:27 AM
nvidia display card
I want to monitor Nvidia display card in HP computer, I need to monitor the memory card. How can I do it? Article Comments Hi, I'm afraid that is not possible or hasn't at least been tried. So I'm really sorry but...
Tue, 10 Jun, 2025 at 11:27 AM
PRTG 7 can discovery all virtual servers (Ubuntu, VMI...) in ESX server, but I can not monitor with
I am trying monitoring my virtual servers (Ubuntu, VMI,..) in a ESX server. I added a Device (ESX server) with user name, password in "Inherit Credentials for Windows Systems", and "Inherit Credentials for VMware Servers &qu...
Tue, 10 Jun, 2025 at 11:27 AM
HTTP Advanced sensor doesn't find string
I have a HTTP Advanced sensor that is down although the string I specified in the "Response must include" field definitely exists on the webpage. Article Comments Did you enter the URL with an anchor like www.mywebsite...
Tue, 10 Jun, 2025 at 11:27 AM
What is the XML Schema for EXEXML sensor?
I'd like to create a custom sensor that uses multiple channels. Sample that I've found echoes some XML data that is correctly inserted into sensor history. My question: What is the exact XML Schema of this output? Thanks. ...
Tue, 10 Jun, 2025 at 11:27 AM
MPLS Tunnel Virtual Interface
I have snmp traffic sensors on Brocade CER 2024 MPLS Tunnel Virtual Interfaces but don't see any data. The sensors show green, as connected, but no data. Article Comments Hello, what happens if you disable the "Ignore...
Tue, 10 Jun, 2025 at 11:27 AM
how to monitor the newest file in a directory
I want to monitor the newest file in a windows directory and if it is older than 5 minutes i want to get an error message. Is this possible? thank you! Kind Regards Achim Article Comments Hello, yes this should be possible u...
Tue, 10 Jun, 2025 at 11:27 AM
Local Web server is not working.
Local PRTG server can not connect on Enterprise console. And can't start on PRTG Server administrator. That fail message as below ... ----------------------------------------------------------- "Sorry, Could not start PRTG Core...
Tue, 10 Jun, 2025 at 11:27 AM
Does anyone have experience outputting PRTG alerts to Alarmpoint
I am looking at replacing our old BMC installation with PRTG, and was hoping to be able to keep our alarmpoint installation for sending out pager alerts. Has anyone gone through this process before? Article Comments I'm goi...
Tue, 10 Jun, 2025 at 11:27 AM
32/64 bit Sensors
How can I see ind PRTG 7 if a sensor is 32 or 64bit? and how can I change it? Article Comments Hello, in the device setting you have to set the SNMP setting to v2c and then create the sensor new. You can not change the existin...
Tue, 10 Jun, 2025 at 11:27 AM
WMI Sensors
This is really stupid but where do I enter the windows credentials so i can create a WMI sensor. There are no options on the device or the group for me to enter anything. I know its really simple but I'd like to do some proper tests...
Tue, 10 Jun, 2025 at 11:27 AM
VMWare Hostserver Hardware-Zustand (SOAP)
Ist es möglich neben dem Hardware-Status (Fehler, Warnung etc.) auch die Informationen (wie im vSphere Client) als einzelne Kanäle zu überwachen? Is it possible to monitor the health status of an vmware server as single channels in prtg i...
Tue, 10 Jun, 2025 at 11:27 AM
how to disable a single drive showing as down in a sensor for multiple drives
I have a server that has multiple drives (3 total) however, 1 drive is used for an application that uses the entire disk (this 0MB Free) and I'd like to do one of the following: - Adjust multi-disk sensor so that sensor limits do not a...
Tue, 10 Jun, 2025 at 11:27 AM
Historical Data showing problem
We are runing PRTG NM on Windows 7 Professional with slovak localization. When trying to show historical data, we get incorect time span for every interval setting and the data are not shown. -> Report Time Span: 30. 12. 1899 0:00:00 - ...
Tue, 10 Jun, 2025 at 11:27 AM
Change port back from 8081
Running a trial iof PRTG, all going well until one of our support team restarted Microsoft Lync, which I had stopped, on the Server which I've installed PRTG. This reset the port from 443 to 8081. I've uninstalled Lync but can't...
Tue, 10 Jun, 2025 at 11:27 AM
remote sensor green when down.
Remote prob monitors network card. We define min bandwidth settings for it. Bandwidth drops and it sends a notification BUT stays green when out of range. Would expect it to change color on out of range. Running v12 Article Comme...
Tue, 10 Jun, 2025 at 11:27 AM
After updating PRTG using maps with credentials does not refresh.
When we updated from PRTG 9.2.0.2236 to 9.2.1.2308 we lost auto refresh on any maps we have showing using credentials. The same maps when viewed without credentials will refresh. Is anyone else having this issue, and what is the fix? ...
Tue, 10 Jun, 2025 at 11:27 AM
No results for dsl0 sensor
Hi I've setup PTRG Network Monitor and it's automatically scanned my Router. (I have a Billion BiPAC 7800N.) It's created a sensor called 'dsl0' which is listed as 'connected' but no traffic is recorded again...
Tue, 10 Jun, 2025 at 11:27 AM
Toplist Historic Report
Is it possible to create a report on the Toplists data of a Netflow sensor? For example, I would like to see the top talkers over a 1 day average. Currently, I'm only able to see them in 15 minute intervals. The only reporting option...
Tue, 10 Jun, 2025 at 11:27 AM
Issue with live graph time period
If I'm not mistaken the time period displayed in live graphs (e.g., 10 minutes) depends on the number of data points configured (e.g., 120 points at an interval of 5 seconds) at the server level. So it seems I can't independently ...
Tue, 10 Jun, 2025 at 11:27 AM
Does PRTG support, or plan to support, cflow?
We would like to collect cflow data from Alcatel-Lucent 7750 devices. Is this supported or planned to be supported? Article Comments I think cflow is a deamon (cflowd) that essentially consumes NetFlow or jFlow data. So I assume...
Tue, 10 Jun, 2025 at 11:27 AM
How to change device names from automatically detected SNMP devices.
Trying to monitor Cisco Nexus 5000 series switches with SNMP. The only device template that finds the interfaces is "Generic Device (SNMP-enabled)" If there is no description in the cisco config, it will name the interface like ...
Tue, 10 Jun, 2025 at 11:27 AM
Windows Logged In Users Sensor include RDP/Citrix Users
I have several citrix servers that I would like to setup a check to see the amount of logged in users. I found the "Windows Logged In Users Sensor" however it seems to only check the console session and not report all logged in us...
Tue, 10 Jun, 2025 at 11:27 AM
How to integrate live data on downtimes in maps?
We want to use PRTG Network Monitor to showcase availability to stakeholders within our company. Therefore I am looking for a way to show live data on downtime for devices/single sensors in a short, textual format like e.g.: - Date,time a...
Tue, 10 Jun, 2025 at 11:27 AM
Are there limitations to the custom HTML maps element?
Hi, I've been playing around a little with the Custom HTML Element in the Maps designer. When i selct a sensor on the left pane and then drag the element onto the map it works well. When I enter simple html like <a href="some....
Tue, 10 Jun, 2025 at 11:27 AM
Measure IOPS within Windows.
We're preparing to migrate to a virtual environment. During this preparation, we've done several short term tests to measure the IOPS of our servers. I'd like to setup a monitor for the IOPS of several servers and have this be...
Tue, 10 Jun, 2025 at 11:27 AM
How can I get "sun" network overview?
Hello. I've found great network overview for PRTG, picture's here: https://media.paessler.com/blog/prtg_sun_475.jpg How can I make such overview for my network? Should I download or install any plugins?Thanks in advance! A...
Tue, 10 Jun, 2025 at 11:27 AM
montitoring cisco Catalyst 6509 CPU Utilization
I have defined a new Sensor , using Custom Sensors, choosing SNMP Custom. In the OID box I put the oid string 1.3.6.1.4.1.9.2.1.56, which gives the CPU Utilization. When using this OID with SNMPWALK utility , I get this value as shown on ...
Tue, 10 Jun, 2025 at 11:27 AM
Remove 24 Hour Pause
Is it possible to remove the pause for 24 hours (1 day) option from the system? We never want a sensor to be paused for this long. Article Comments Only a deep hack of PRTG's Javascript files will allow that, and this chang...
Tue, 10 Jun, 2025 at 11:27 AM
Can more processing options be added in Reporting?
We would like our reports to be in CSV format. Is this possible? Article Comments Hi, I'm afraid CSV export is not possible in the reports itself. But if you are in need of CSV data you may use the "Historic Data Repor...
Tue, 10 Jun, 2025 at 11:27 AM
Sensor factory scan intervals
I'd like to clarify and confirm the relationship between scan intervals for sensor factory sensors and the underlying sensors on which they are based? I provide some examples below but the broader questions are: - Is whether the sens...
Tue, 10 Jun, 2025 at 11:27 AM
VMware Network traffic always 0
I am monitoring Virtual Center 5.0 with PRTG Network Monitor 9.2.1.2280. In the details of my virtual machine i see network traffic (trasmitted, recived and usage) always =0, 0kb/s. The only ona machine with data <> 0 is the virtual c...
Tue, 10 Jun, 2025 at 11:27 AM
WMI Process Doesn't always work?
I've got just over 200 remote probes pushed out. On each probe I monitor one specific process. It's the same process on all remote computers. On about 4 computers the sensor shows down, even though I know the process is running n...
Tue, 10 Jun, 2025 at 11:27 AM
IP SLA ICMP ECHO vs PING Sensor
I am looking for method to monitor the links availability using both IP SLA ICMP ECHO or PRTG Ping Sensor. Can anyone advise what is the clear advantages of each of this mehtod? With IP SLA, I could set up the configuration between sour...
Tue, 10 Jun, 2025 at 11:27 AM
Where did User login timeout go in PRTG 9?
I was looking at a manual (https://www.paessler.com/manuals/prtg7/system_administration___edit_system_setup.htm) from PRTG 7 which specifies where you can change the login\logout time for users , something I was looking to extend. howeve...
Tue, 10 Jun, 2025 at 11:27 AM
Can I print a list of all Objects and their Ip's
I would like to List all Known Object and then Print them . is this possible and if so how do i go about doing it Article Comments Hello, you could do this with the PRTG API, please see: https://kb.paessler.com/knowledgebas...
Tue, 10 Jun, 2025 at 11:27 AM
List of IP addresses
I have setup a packet sniffer sensor which is working fine but I would like to export the data gathered for each IP address. I can't seem to find a way. Thanks. Article Comments Sorry, that is not yet possible. Please see: h...
Tue, 10 Jun, 2025 at 11:27 AM
Monitor of port 55000 causing application erro
Hi, I have added a Port sensor to monitor the TCP/IP port of an application installed on one of our servers. This application uses port 55000, however, when I enable to sensor the application fails. Would you have any ideas? Does the p...
Tue, 10 Jun, 2025 at 11:27 AM
Enterprise Console crashes
When windows is shutdown, Enterprise Monitor crashes with Access Violation, this happens on many PCs and systems. It is impossible to shutdown a PC nicely, without first closing PRTG. If it is a proper windows application, it should obe...
Tue, 10 Jun, 2025 at 11:26 AM
Port sensor problem
Hi, I'm having a port sensor problem. I'm trying to monitor if a port 53333 is open on a device. The device is a satellite set top box that is listening on that port. The problem is that when the device goes down (gets unplugged, ...
Tue, 10 Jun, 2025 at 11:26 AM
Is there an easy fix for interface table re-index problem on Cisco ASA firewalls?
Last weekend we updated our Cisco ASA firewalls. When they came up they re-indexed the interfaces table and now we have incorrect data in all of our interface sensors. (worst part is a customer noticed before we did). I know this has co...
Tue, 10 Jun, 2025 at 11:26 AM
Phonenumber in userprofile
I was woundering if you plan to add an phonenumber field in the user account. Today we have to manualy input the numbers in "Recipient Number" under Notification, what I'm after is the same possibility in Email, just add the g...
Tue, 10 Jun, 2025 at 11:26 AM
I would like to monitor our primary 10meg circuit to be alerted when it goes down as well as when th
Would just like to be notified when the primary circuit goes down and the backup circuit comes up. Article Comments you need two sensors that monitor your two circuits and then use a sensor factory sensor wit the Define Sensor ...
Tue, 10 Jun, 2025 at 11:26 AM
read information from url
Hello, i want te read information of my tempreture sensor. when i go to this url : http://192.168.8.41/fresh.xml en get the information below, <root><sns location="UPS Ruimte NP1" status="0" hi="0&quo...
Tue, 10 Jun, 2025 at 11:26 AM
disconnected
Hi! I have the installed the freeware version of PRTG, and after a couple days of adding devices and sensors to these devices, I found my self that for the second day running somehow, there is no data in between 08:00PM to 08:00AM. To get...
Tue, 10 Jun, 2025 at 11:26 AM
Create an alert for a traffic sensor based on % of link used
How can I create an alert on a link sensor that monitors traffic. We would like to have the alert based on the volume of traffic reaching 80% of the link. This was a feature on older versions. Article Comments Dear Julian, ...
Tue, 10 Jun, 2025 at 11:26 AM
Can PRTG use web site host name bindings?
I'd like to make PRTG co-exist with an IIS website, both using the same ip address and port 80, but differentiated by host name binding. IIS can do this to run multiple websites on the same ip/port. Can PRTG participate in such a scheme...
Tue, 10 Jun, 2025 at 11:26 AM
generation of alarms for SNMP trap
For certain SNMP-trap to generate alarms. When adding a new device sensor "SNMP Trap Receiver", a message is displayed "Sensors can only be created on a Probe device. Please select a Probe device to add these sensor types&quo...
Tue, 10 Jun, 2025 at 11:26 AM
How can I trigger on unicast packets per second?
In notifications - volume triggers, only packets/hour, day, week or month are available, but the graph displays packets/second. During denial of service attacks I need to trigger on packets per second for alarming. Thanks. Article...
Tue, 10 Jun, 2025 at 11:26 AM
WMI Service - Auto start selection on new sensors
I was wondering if we could change the default of the WMI Service to not start stopped services. We create a lot of WMI sensors and have had other people forget to select to not auto start. Also is there an easy way to list all sensors that...
Tue, 10 Jun, 2025 at 11:26 AM
With PNG API can I control line and fill color of sensors?
The only color related variable I'm aware of when generating my own graphs is bgcolor. Are there other variables that allow changes in line and fill color and line width? I tried creating my own graphingstyle.htm file and referencing ...
Tue, 10 Jun, 2025 at 11:26 AM
PE049
We have just installed a SMS Nobreak with the ability to use snmp to monitor this device. They send me a .txt (MIB) file with all the OID to accomplish this task. I did use th MIB Importer from you guys; however, I was unable to start gat...
Tue, 10 Jun, 2025 at 11:26 AM
I have a bunch of sensors with this error: Query returned no records PE037
How can i fix this ? My boss tells me that the solution could be a join in the WMI query, but honestly i don't know what he means. Any ideas? Article Comments Hello, on which exact sensors do you get this error? best r...
Tue, 10 Jun, 2025 at 11:26 AM
API Bulk duplicate object (group, device)
Hi all. I would like to fill-in my PRTG database with about 3 devices/branch site x 800 sites by considering I know the parameters below of me devices : - IP address, location - device type - snmp v2c community for Cisco devices I'm...
Tue, 10 Jun, 2025 at 11:26 AM
Is it possible to use a hybrid googlemap in a MAP?
I created a overview map that includes a googlemap. is it possible to switch this map to a hyprid one? I chose this option in the system settings, but still geht displayed a street map instead of a hyprid map. Article Comments ...
Tue, 10 Jun, 2025 at 11:26 AM
Ersetzen einer Probe
Hallo, ich habe eine Probe (= Computer), die ersetzt werden soll durch eine neue (= neuen Rechner). Ich möchte die Struktur unterhalb der Probe und die Sensoren nicht alle nochmal neu anlegen. Kann man diese irgendwie von der alten auf die ...
Tue, 10 Jun, 2025 at 11:26 AM
Is there a fix for the Chromium and IE Helper modules crashing?
Both PRTG_Chromium_Helper.exe and PRTG_IE_HElper.exe are crashing consistently on our URL probes server. This is causing our URL monitors to appear as down, giving us false positives. The errors in the application event log are: Faultin...
Tue, 10 Jun, 2025 at 11:26 AM