kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Reduce/control report page number - Custom report
Hi there, I changed the "data table" report to print just the overview. But it still prints 1 sensor per page. I already changed the "page break before / after" elements of the files: "report.css", "prin...
Tue, 10 Jun, 2025 at 4:31 PM
Reporting on Uptime
I need to report on the uptime of some devices, I'm happy to use a Ping Sensor as the indicator sensor. But all I see is downtime, and I want the uptime, I know its a simple calculation but I'd like to be able to run a report with t...
Tue, 10 Jun, 2025 at 4:31 PM
Down / Up Reporting showing device names and time/dates
Following recent multiple system outages, it would be a great help to produce a report showing the date/time, device name and state for all down/up activities over a given time period. Ideally this would be a new report template similar ...
Tue, 10 Jun, 2025 at 4:31 PM
Downtime exceeding Threshold Report
There are Ping-Sensors set up at all locations, monitoring the availability of the connections. At the end of each month I need a report or at least some sort of feedback containing all locations where the downtime exceeded a certain limit ...
Tue, 10 Jun, 2025 at 4:31 PM
Reports with Device Name & Sensor ID, Parent Device, statistics
Hey there. Trying to work with PRTG reports and export a list of all sensors in a group, but containing device name and sensor ID, among some stats for those devices/sensors, in the exports. (best I've done so far was get the sensor I...
Tue, 10 Jun, 2025 at 4:31 PM
SLA Calculation
We are currently reviewing SLA calculation by calculating raw data from PRTG. Let us say that we want to calculate SLA from 1 to 31 January 2019 (31 days), in this interval we know this data (by analysing raw data): Uptime: 25 days Dow...
Tue, 10 Jun, 2025 at 4:31 PM
PRTG Data Extractor hang
Hi, I am using the Data Exctractor to feth the data out of PRTG. Now I run into the issue the Exctractor stops after 62626 lines all time in the table AbsoluteData Any Idea why? Article Comments Sorry, the tool is discontinue...
Tue, 10 Jun, 2025 at 4:31 PM
SLA reports
Hello, How can I create SLA reports with PRTG? ... % availability, sla breaches ... I not mean cisco's ip sla explained well in the usergauide. Steffen Article Comments Hello, I'm afraid it isn't possible to g...
Tue, 10 Jun, 2025 at 4:31 PM
Reports into Power BI via API?
Hi all, I hope you can help. We currently are in the process of creatinga dashboard in PowerBI, ultimately we want to display one live chart for critical servers sensors and a seperate chart to show uptime for critical servers daily, this...
Tue, 10 Jun, 2025 at 4:31 PM
Automatic reports with data of last 12 months
Hey, is there a way i can schedule a report with data in it from the last 12 months? I can create a report with data from 1 year (current), but on the 1th of January, the report will almost be ready. It would be very handy to have the rep...
Tue, 10 Jun, 2025 at 4:31 PM
Are there any limits for using Cloud Ping and Cloud HTTP sensors?
I would like to know how many sensors I can add to PRTG that use the PRTG Cloud. Is there a maximum number of cloud sensors that I can create per PRTG installation? Is the usage of the sensor types Cloud HTTP and Cloud Ping restricted someh...
Tue, 10 Jun, 2025 at 4:31 PM
How do I monitor SharePoint storage for low space?
Hello, Our SaaS Sharepoint storage reached its maximum limit and I would like to know if there is a sensor or custom sensor setting that I can use to monitor this. Same as how we monitor disk space on a computer and get alerts when it goe...
Tue, 10 Jun, 2025 at 4:31 PM
Can I share the monitoring data from PRTG with a SCADA system?
I want to connect PRTG to a SCADA system. Is there a way to do this? Article Comments This article applies as of PRTG 23 Monitoring OT environments PRTG already comes with various sensors that can help you monitor your OT en...
Tue, 10 Jun, 2025 at 4:31 PM
How can I monitor the up-to-dateness of McAfee anti-virus scanners on my system?
I would like to monitor the age of McAfee anti-virus signatures on the computers in my network in comparison to the latest available release version. If my version is not up-to-date, PRTG should indicate this with a corresponding sensor sta...
Tue, 10 Jun, 2025 at 4:31 PM
Do I need one sensor for each port of every switch?
In my network I have several switches that I want to monitor. However, I am wondering if I really need to create one sensor per port. What would you advise? Article Comments This article applies to PRTG Network Monitor 16 or lat...
Tue, 10 Jun, 2025 at 4:31 PM
How can I monitor TXT records on my DNS with PRTG?
I have got TXT records that I need to check on my domain because SPF, DKIM, or other services require these records. I would like PRTG to confirm that the records exist and that their content is correct. How can I monitor the TXT records ...
Tue, 10 Jun, 2025 at 4:31 PM
[OPEN] Acknowledge Sensors In Warning Status
Want this feature implemented? Please upvote! Posts in this thread won't be published. Read Me! User Story As a PRTG User, I want to acknowledge warning states (since they appear often within our environment). Details of User...
Tue, 10 Jun, 2025 at 4:31 PM
How can I access the AJAX web interface of PRTG with Internet Explorer 9 or IE10?
Although I load the AJAX Web GUI of PRTG with IE9, the login option AJAX Web GUI (All features, optimized for desktop access) is shown in gray color and the login fails. —or— There is a message that my browser is not supported and after...
Tue, 10 Jun, 2025 at 4:31 PM
How can I create self-signed client certificates to securely communicate with OPC UA sensors?
I want to create and use a self-signed client certificate in my Credentials for OPC UA settings. How can I make my own self-signed client certificate that fulfills the requirements? Article Comments This article applies as of PR...
Tue, 10 Jun, 2025 at 4:31 PM
License / Renewal / Upgrade
If I weer to buy 2,500 sensor license is that forever or does that license need to be renewed per year or after a specific length of time? Also if for some reason I needed to add more than 2500 sensors can I go up to the next plan as an u...
Tue, 10 Jun, 2025 at 4:31 PM
Maintenance expired
Please would you help me with this question regarding the maintenance subscription for PRTG? Our Server maintenance has expired recently and we will be looking to renew shortly but it will take few months before we can reinstate the mainten...
Tue, 10 Jun, 2025 at 4:31 PM
WMI Account requirements
Hi Paessler, I know this is a bit of a hot topic as you dont own WMI. However it would be HUGELY beneficial if you could release some kind of official documentation on what access requirements around COM and WMI short of allowing domain ...
Tue, 10 Jun, 2025 at 4:31 PM
"SNMP Traffic" sensor
I monitors routers via "SNMP Traffic" sensor (bandwidthsensor, snmptrafficsensor) This sensor draws Graphs only for Traffic speed, and have Limits only for Traffic speed. How can i get Graphs for Traffic volume? How can i enable...
Tue, 10 Jun, 2025 at 4:31 PM
Placeholder values reference?
I am working on sending some custom notification emails via a Powershell script. During this process I ran into some problems as I could not easily identify what the Placeholder values would be when they were passed from the Notification tr...
Tue, 10 Jun, 2025 at 4:31 PM
MS SQL Sensor Showing Rows That Should Not Exist
I am runnng a Microsoft SQL sensor on the PRTG remote probe with a SQL script (see below for the script). When I run the script from Management Studio it works as it should (returns 0-5 affected rows). However, when I try to run the same s...
Tue, 10 Jun, 2025 at 4:31 PM
Total traffic more than Bandwidth
Hello. I would like to ask a question about accuracy or work principle of traffic sensor. I have WAN connection where bandwidth is 100Mb but in 30 days traffic detail i see for a day for instance 137Mb. In live data also I can see approxima...
Tue, 10 Jun, 2025 at 4:31 PM
Error when a backup happens Exchange DAG Sensor 'Content Index State'
Every hour we take a backup of our Exchange Servers and when these backups happen PRTG sends out alerts : Down Last Message: Error by lookup value 'Error' in channel 'Content Index State' This is part of the Exchange ...
Tue, 10 Jun, 2025 at 4:31 PM
Google Analytics - Active Users (Custom Metric)
I'm looking for some examples of how to create a custom metric with the Google Analytics sensor. Google Analytics Sensor https://www.paessler.com/manuals/prtg/google_analytics_v2_sensor There are some other KB's that point to th...
Tue, 10 Jun, 2025 at 4:31 PM
How to get max value of Sensor's Historic data (etc: bandwidth of sensor eth0)?
I need get max value of Sensor's Historic data (etc: bandwidth of sensor eth0)? Pls help me? Article Comments You can use PRTGapi (see my signature) and the following command for that: Get-Sensor -Id 12345 | Get-SensorHis...
Tue, 10 Jun, 2025 at 4:31 PM
How to detect man in the middle attack using PRTG?
I need to detect the man in the middle attack source in my network Article Comments Hi there, I'm afraid that PRTG is not the right software to detect this. You might want to look for firewalls detecting man in the middle ...
Tue, 10 Jun, 2025 at 4:31 PM
PRTG HTTP api - get log of alerts
Hello, I want to build an application that I can use in the morning to scan all the errors that have occurred during that night. Is there an API call that I can use which will give me the data shown in https://www.paessler.com/manuals/prt...
Tue, 10 Jun, 2025 at 4:31 PM
Is there any way to get the quantity (only the amount) of users in an Exchange 2016 database using a
I have tried to obtain that data using powershell but it is not possible, if it works the powershell custom sensor that tells me the status (assembled or disassembled) and size, but I need the number of users .... any help is very much appr...
Tue, 10 Jun, 2025 at 4:31 PM
Business Process always shows up
Hi, I have created a Business Process sensor, and created an "SQL Memory" channel. The channel links to only one sensor (the memory sensor on our SQL server) In the Threshold i have entered 100% in both error and warning. The SQ...
Tue, 10 Jun, 2025 at 4:31 PM
Ping sensor work explain.
We having hard debates about details of working "Ping" sensor. Can you explain, or share a link of meaning of sensor parameters "Downtime" and "Coverage". If Coverege equal 50% what it mean? If Downtime equal 5...
Tue, 10 Jun, 2025 at 4:31 PM
Downsensor table only display 50 entries
I have found a table on the database here to display downsensors in order from old to new and have been able to also do one from new to old but the problem I have is the table only show 50 entries and I need it to show all as I might have m...
Tue, 10 Jun, 2025 at 4:30 PM
[OPEN] Measure IPv4 and IPv6 traffic
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As PRTG user and ISP we desire to measure the growth in IPv6 a...
Tue, 10 Jun, 2025 at 4:30 PM
Synology Logical Disk Sensor: Warnung durch Lookup-Wert 'Undefinierter Lookup-Wert (13)' in Kanal 'Z
Hello, since 1:00 AM this night the Synology Logical Disk Sensor reports the following warning:"Warnung durch Lookup-Wert 'Undefinierter Lookup-Wert (13)' in Kanal 'Zustand des Volumes'". In the webinterface oft th...
Tue, 10 Jun, 2025 at 4:30 PM
pass PRTG parameter to custom script
Is there a way to pass the "Device name" in PRTG to a custom powershell sensor? As opposed to entering the device name again in the "Parameters" field of the custom sensor. Article Comments Using %device, ...
Tue, 10 Jun, 2025 at 4:30 PM
IPv6 connection from probe
I have a probe installed on a laptop. I am trying to do some testing/monitoring on the device because the user is seeing connection issues and I am trying to see what the issue really is and where it is at. I have had great success with i...
Tue, 10 Jun, 2025 at 4:30 PM
MS SQL v2 sensor unable to connect
I have setup two servers which are able to communicate over internet. The PRTG server is able to connect to the destination server. A MS SQL v2 sensor is setup and runs a query. With the SQLv2.exe Im able to run this fine. Result is as I e...
Tue, 10 Jun, 2025 at 4:30 PM
Monitor google mail sending
We use the google email service in our company, ie we do not have an email server here it would be possible to monitor with the roundtrip our corporate emails Article Comments Wouldn't monitor their servers via the IMAP Roun...
Tue, 10 Jun, 2025 at 4:30 PM
Syslog Sensor Message Queries Failing
We are using a syslog sensor in PRTG, retaining 6 months worth of syslogs, and basically logging EVERYTHING that crosses our network. Huge amount of log files. Up until yesterday, I could run a query against the messages, going back mont...
Tue, 10 Jun, 2025 at 4:30 PM
Dicom C-Echo
I would like to know if PRTG c-echo adds any record to the HL7 server when doing the ping/echo. Thank you. Article Comments Albert, Sorry for the late response here. I needed to consult our SME for the DICOMM sensors. Her...
Tue, 10 Jun, 2025 at 4:30 PM
How can I get host Device IP in powershell without hard-coding-in Device ID or Sensor ID?
Hi there, I would appreciate any assistance as I've spent two days trying to find solutions to my problem online. The purpose of my powershell sensor (for PRTG) is to collect data from a corporate API and display the relevant stats in...
Tue, 10 Jun, 2025 at 4:30 PM
Connection could not be established (code: PE015)
We have a server with multiple sensors and all work with the exception of WMI Free Disk Space (Multi Disk) i have removed and re-added and even removed the whole server and re added and let it detect sensors - all which it detects work flaw...
Tue, 10 Jun, 2025 at 4:30 PM
problems after update to 18.4.47.1962 with 2nd local IP
Hello, after upgrading to 18.4.47.1962, our PRTG-Installation fails to startup. Service "PRTG Core Server Service" tries to start - but not finishes startup. In serverlog, we can see, that all ports on the second IP of this NIC ...
Tue, 10 Jun, 2025 at 4:30 PM
Notifications on Paused Status
We often encounter issues where we have to pause for an unknown amount of time sesnors due to many reasons. Like ISP outage/Customer is doing something for long periods of time. In these instances I would like to make alerting on sensors in...
Tue, 10 Jun, 2025 at 4:30 PM
Creation of new Oracle Tablespace Sensor fails with timeout
Hello, We aren't able to create any new Oracle Tablespace Sensors. The creation fails with a timeout. We already tried adding the "MetaScanTimeout" Registry entry with the value 20 seconds, but except for a longer loading ti...
Tue, 10 Jun, 2025 at 4:30 PM
ssh script not showing in pull down
Hi, I'm trying to add a ssh script to prtg. I am using a built-in ssh probe (ssh disk free) to this truenas host so the credentials are good. When I try to add a "ssh script" sensor, the only choices I have in the pull-d...
Tue, 10 Jun, 2025 at 4:30 PM
PRTG probe in different networks.
Hello! Let's take a sutiation where PRTG Probe server has two different Network Card which belongs to different networks, for example one 192.168.0.0, and other 172.12.12.0, can PRTG probe monitor devices in two this networks? Or Prob...
Tue, 10 Jun, 2025 at 4:30 PM
Aruba Clearpass MIB
Attempting to monitor Aruba Clearpass. Downloaded the Clearpass MIB aruba-cppm.my. Used the MIB importer. I now have a file called Aruba-cppm.oidlib in the PRTG Network Monitor\snmplibs folder. I also copied the aruba-cppm.my file to th...
Tue, 10 Jun, 2025 at 4:30 PM
regular expression case sensitive
Hello, I would like to use the sensor IMAP for various backup solutions. That's why I have the following regular expression in use: \b(error|alarm|warning|critical|fehler|error|failed|achtung)\b/ig This also works as long as the w...
Tue, 10 Jun, 2025 at 4:30 PM
Windows Dynamic Memory Sensor
Hello, I dont want to check memory status on a few Hyper-V VM, because they have Dynamic Memory configuration on Hyper-V Example: Vm1 : Startup Memory 4 GB, Minimum Memory 4 GB, Maximum Memory 12 GB But when I add this server to PR...
Tue, 10 Jun, 2025 at 4:30 PM
Scrolling Graphs
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, It would be nice to be able to scroll back thr...
Tue, 10 Jun, 2025 at 4:30 PM
PRTG Core Server Service stays "starting" after reboot
Hi, Installation of trial version seemed OK, services started etc and I was able to add a couple of sensors. All was working. However after a reboot the Core Server Service does not start. Status remains as "starting". Stopp...
Tue, 10 Jun, 2025 at 4:30 PM
Graph Sensors from Two Different Devices
Hi, I've used the Sensor Factory to create a summary graph for channels from sensors on the same device, for example showing IP SLA response time on the same graph as interface traffic. Is it possible to combine values from sensors on...
Tue, 10 Jun, 2025 at 4:30 PM
Fail to add monitoring sensor
cannot add sensor for some FortiGate devices Article Comments Hello, Please refer to this KB article which addresses your inquiry. Best regards, Sven Roggenhofer [Paessler Technical Support] Mar, 2019 - Permalink Hi...
Tue, 10 Jun, 2025 at 4:30 PM
Custom Sensors - PE008
We have created a custom sensor and the .bat script file exists on the probe servers default EXE location: C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXE The Script works and shows correct on PRTG for a few minutes then ...
Tue, 10 Jun, 2025 at 4:30 PM
email
can i open or close the ticket from email or adding comment to prtg ticket system Article Comments Hi arbab, Thank you for your post. The emails sent by the PRTG Ticket System have a button that forwards you directly to the ...
Tue, 10 Jun, 2025 at 4:30 PM
Referencing Group in API Call
Hello, I'm trying to use API call to enable/disable all monitors for all devices in a particular group. I see in the documentation there is a way to reference the group, but no examples. Does anyone have a sample API call to disable d...
Tue, 10 Jun, 2025 at 4:30 PM
Sensor to monitor Cryptomap VPNs
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have the ability to monitor cryptoma...
Tue, 10 Jun, 2025 at 4:30 PM
Can't connect with PRTG DESKTOP
I was trying to use the new PRTG Desktop app but the connection times out every time. The only way I can use it is connecting on the actual server with "localhost" as the address. I was using the enterprise console before with no...
Tue, 10 Jun, 2025 at 4:30 PM
Android app: no name at when alarm is acknowledged
Hi I have the android app of PRTG (latest version) but when I acknowledge an alarm, its not visible WHO did that. I also tried the IOS app but also that won't place the name of who acknowledged that alarm Is that a known issue ? ...
Tue, 10 Jun, 2025 at 4:30 PM
Help with map
Hello everybody, I would like to know where i can find the blue square as you see in the first picture of this link ? https://www.paessler.com/manuals/prtg/maps Thanks for your help. Regards Article Comments Hi antonino...
Tue, 10 Jun, 2025 at 4:30 PM
How to: Lync 2013 monitoring
Hi all, I'd like to share the results of the research I've done on how to monitor Lync online users, Lync Inbound Calls and Lync Outbound Calls. On the internet I've found a Powershell script, which I have modified to monit...
Tue, 10 Jun, 2025 at 4:30 PM
How to speed up auto-discovery?
I have to scan a class B network with a lot of unreachable ip address. How can I speed up scanning (by lowering both retry count and timeout)? Article Comments If the device is not pingable at all, it will immediately move on....
Tue, 10 Jun, 2025 at 4:30 PM
Successful login check in lync or outlook
Hi , Is there any sensor I could monitor my users to check either they can login successfully to their outlook account or Lync?and alarm me if the authentication failed? regards Article Comments Hello, Thank you for the KB-Po...
Tue, 10 Jun, 2025 at 4:30 PM
Monitoring Group Policy change in PRTG
Hi , is it any sensor I could monitor my AD to monitor Group Contents and Changes in Active Directory? I want to be notified if a user group policy has changed regards. Article Comments To be more clear I've to mention that...
Tue, 10 Jun, 2025 at 4:30 PM
Offer placeholders to change how device names are shown
I did a large discovery (700+ hosts), but I don't like default device names. SNMP sensors let you choice how you want to name them by using placeholders (e.g. [ifname][ifalias]). Device names should offer a similar feature too, let...
Tue, 10 Jun, 2025 at 4:30 PM
Syslog Sensor - combine filter
Hi, how is it possible to structure syslog sensor filters when we need to combine and with or: severity[0-6] AND source[10.133.14/255] OR source[172.16.0/255] In that example I would like to have the include filter for severity 0-6 and ...
Tue, 10 Jun, 2025 at 4:30 PM
Report on channels, not on sensors
Hello, I would like to create a report on a specific channel of a sensor across my devices. However, I can only select sensors with all its channels. Is there any chance to filter down to the channels? I don't want to create (=waste...
Tue, 10 Jun, 2025 at 4:30 PM
How do I configure notifications without internet on iOS?
Hi, I'm using a iPhone to monitor PRTG but I only see errors when opening the app. We have all our systems (and PRTG server) in a private network without internet connection. On my phone I have a private APN so direct connection to th...
Tue, 10 Jun, 2025 at 4:30 PM
SNTP Sensor - How does it work
Which ntp-server does this sensor query? The ntp-server configured on the prtg probe server or the ntp-server configured on the server where I add the sensor? It's not clear to me (i red the sensor documentation). Article Commen...
Tue, 10 Jun, 2025 at 4:29 PM
How to fix the Probe Health in PRTG?
This is PRTG running on Windows 7 virtual machine. Under Local Probe , when expended Probe Device there are 3 measurements: Core Health this shows me Up and 100%, second is Probe Health - shows Down and 0%, third one is System Health and th...
Tue, 10 Jun, 2025 at 4:29 PM
API Notification Error
I have created a notification to send a http action (to OpsGenie for SMS, and push notifications) but I'm unable to get it to work. I've looked in the notification logs and get the following error: --------------------------------...
Tue, 10 Jun, 2025 at 4:29 PM
Filtern in Maps
Hallo, ich habe bei uns in der Firma eine Map gebastelt, in dem alle Bereiche mit Ampeln ausgeschmückt sind. In der Mitte habe ich ein eine Datentabelle "FEHLER-SENSROEN" platziert. Nun würde ich gerne, die bestätigten Fehler do...
Tue, 10 Jun, 2025 at 4:29 PM
creating custom map table using tag filtering
I'm trying to create a map object that lists all errors filterd on tags. I want to add different tables to one map, where each table represents the errors for a different team. so far I have the following <!--Data Tables: Alarms ...
Tue, 10 Jun, 2025 at 4:29 PM
Fresh install of PRTG, WMI sensors don't work (Win 10)
I have a new development/lab computer here, with a fresh install of Windows 10 Enterprise. It's running both the Core and Probe services. No domain. I'm unable to get any of PRTG's built-in WMI/PerfMon sensors to work when the...
Tue, 10 Jun, 2025 at 4:29 PM
Why does not custom sensors with CPU and traffic load count in the index graphs?
I am collecting CPU and LAN usage from several Windows systems using EXE/Script Advanced sensor. This sensor calls a custom bat file that outputs CPU Load, Disk activity, LAN use, RAM used, etc (all in one sensor, using different channels f...
Tue, 10 Jun, 2025 at 4:29 PM
Rate over time for netflow data
Is there a way to get the rate over time for netflow data displayed in a line graph? The default live graph that shows for top talkers would be good if I could set it to show specific IPs rather than channels. Article Comments H...
Tue, 10 Jun, 2025 at 4:29 PM
View as XML on logs not showing filtered data.
I'm trying to export a log for a set date/time range to XML. But when I click Show xml it doesn't show the XML for the filtered data it always pulls the last 50->1000 entries. According to the table lists documentation : Show X...
Tue, 10 Jun, 2025 at 4:29 PM
Cisco Router Vpn Tunnels
Hi,can i add sensor or custom sensor to prtg for monitoring cisco ASR(router) tunnel interfaces? Article Comments Hello, Unfortunately a default PRTG sensor does not exist to monitor the cisco asr tunnel traffic, sorry. Plea...
Tue, 10 Jun, 2025 at 4:29 PM
How use filter tag with gettreenodestats.xml
How I add a filter tag in gettreenodestats? I'm using the query: /api/gettreenodestats.xml?username=prtgauser&password=user_password I tried use: /api/gettreenodestats.xml?username=prtgauser&password=user_password&filte...
Tue, 10 Jun, 2025 at 4:29 PM
Cisco WLC Netflow
Has anyone had any luck getting the netflow sensor to work with their Cisco WLC? I have a Cisco 2500 series wireless controller that I have added into PRTG using the custom recommend cisco template. The template lists all my AP's ssi...
Tue, 10 Jun, 2025 at 4:29 PM
Monitor Epson Laser Projector
We have implemented many Epson PowerLite 700U WUXGA Ultra-short Throw Laser Projectors across our campus. We are currently monitoring them via ping to verify they're on the network. I was wondering if there's anyway PRTG can monit...
Tue, 10 Jun, 2025 at 4:29 PM
Notification für mehrer Sensoren gleichzeitig setzen
Hallo, gibt es eine Möglichkeit die Notification für mehrere Sensoren die ich alle mit dem gleichen Tag versehen habe, zu ändern. Ich kann mir über Sensors --> By Tag alle Sensoren mit dem gleichen Tag anzeigen lassen. Dann selektier...
Tue, 10 Jun, 2025 at 4:29 PM
Layer 7 monitoring
After searching many locations, I could not find an answer. I am wondering if PRTG has the ability to capture raw packets, that we can put into wireshark. From what I was reading, it can only do up to layer 4, but hoping to get a more ...
Tue, 10 Jun, 2025 at 4:29 PM
Do PRTG and PRTG SNMP Tester support Octet/HEX Strings?
Hi Paessler Team, I have been reading the manual and KB regarding this topic and, I found that PRTG MIB Importer only supports Integer values. But is this also valid for PRTG Monitor and PRTG SNMP Tester? In some of these threads, you ...
Tue, 10 Jun, 2025 at 4:29 PM
PRTG and isolated devices.
Hello! We have several devices which isolated from any local network (on this devices closed any inbound connections) but has internet access (has only outbound connections). Task is to monitoring this kind of devices (CPU, Memory and oth...
Tue, 10 Jun, 2025 at 4:29 PM
Reoccuring issues and reopening tickets
I have setup a Notification template to Assign a ticket to my PRTG Admins. The Sensor is configured to run the Notification Template when the sensor state is Down for 60 seconds. When the Sensor enters the down state, a ticket is successful...
Tue, 10 Jun, 2025 at 4:29 PM
Probe Health Sensor randomly down
Since today we are noticing one of our Remote Probe Health Sensor going down/up nearly every minute. The sensor stays down for several seconds and comes up again. We rebooted the core server and the probe service to get rid of the problem. ...
Tue, 10 Jun, 2025 at 4:29 PM
Thresholds for PRTG processes.
Hello! I setting up thresholds to control my PRTG installation, can you say what size for Memory usage will be normal for processes PRTG Server.exe and for PRTG Probe.exe? Thank you! Article Comments Hello Vasiliy, Pleas...
Tue, 10 Jun, 2025 at 4:29 PM
Can I filter Sensors of one Device with tags?
I try filter sensors of SDWAN using the following code, but doesn't work. It's possible do it? <!--Custom: Sensor Status - Name: Total UP/DOWN SDWAN --> <div class="map_object map_icon mapicon_status_transparent&quo...
Tue, 10 Jun, 2025 at 4:29 PM
Software maintenance License will expiration in 7 days (April 10,2019) . What will be affected?
Hello, I would like to know what happens upon software maintenance license expiration in PRTG? Article Comments Hi Supachok, Basically, you can't update anymore and after a certain grace period, technical support will a...
Tue, 10 Jun, 2025 at 4:29 PM
Message Status (Acknowledged) - Does not showing user
After I made upgrade to the latest version 19.1.48.2891+, I don't see the responsible user name as previous versions, that have changed the sensor status to acknowledged, on the field "Message". Article Comments Th...
Tue, 10 Jun, 2025 at 4:29 PM
Having an issue getting HTTP Advanced sensor to work on some websites
I created a HTTP Advanced sensor to monitor to make sure a website stays up. Website site is https://driver.ats-inc.com and I am putting in https://driver.ats-inc.com into the URL and selecting Set sensor to error if keyword is missing with...
Tue, 10 Jun, 2025 at 4:29 PM
Custom String Lookup problem
Hello, I'm trying to monitoring a HA Status in a Check Point appliance using the SNMP Custom String Lookup sensor. Here is my file: <?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="oid.checkpoi...
Tue, 10 Jun, 2025 at 4:29 PM
Remove access to "Access Rights" from users
I am assuming this is a negative but is there some way to disable user access to view/modify "Access Rights" of objects in PRTG. We have a setup where users login and via group membership can see parts of the tree. They have rea...
Tue, 10 Jun, 2025 at 4:29 PM
Can I use PRTG to monitor AD Group Membership
I want to know if someone joins an AD group like Domain Admins and get a notification when this happens. Article Comments How to Monitor AD Group Membership Using the following script with the EXE/Script Advanced Sensor in PR...
Tue, 10 Jun, 2025 at 4:29 PM
It's possible to monitor a virtual router?
I wanna do some test with a vmnet, and i don't how to do it or if its possible. Already exist any MIB that have the necessary OID's to monitor a vmnet? Article Comments The VMWare MIBs can be downloaded here (under Attac...
Tue, 10 Jun, 2025 at 4:29 PM