kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How do I calculate total bandwidth used?
I've pulled reports that show Total(speed) in kbit/s. I'm trying to determine if this will effectively tell me the bandwidth used for that device. For example, my report is in 5 minute increments- if this column does show the b...
Tue, 10 Jun, 2025 at 2:03 PM
Enterprise Console permission denied
Maybe I'm missing something really obvious, but I installed the Enterprise Console on my notebook and it indicates "Not connected (Permission denied)" when using the administrator account. I can connect fine to the Web UI usi...
Tue, 10 Jun, 2025 at 2:03 PM
Problem importing via MIB Importer
I am using the latest MIB Importing version (3.4.7) and I am getting a failure on one of my manufacturers MIB. It's failing at "Line 17: FROM ASENTRIA-ROOT-MIB; " Any ideas on a fix? Here is the MIB: EDIT by Konsta...
Tue, 10 Jun, 2025 at 2:03 PM
Move PRGT SQL Data Base from one server to the other
We have been in the process of cleaning up some servers and it comes nesssary for us to move the PRGT database from the current server its on to another SQL instance on a different server! we have 2 Data base instances for PRGT. Is it possi...
Tue, 10 Jun, 2025 at 2:03 PM
IP SLA sensor down
Setup IP SLA on Cisco and PRTG. PRTG sensorshowing IP SLA is not in service. Code:PE109 Cisco CLI is showing IP SLA reports and wireshark is showing SNMP get-respond with vlaues Please advise Thank you Article Comments Hel...
Tue, 10 Jun, 2025 at 2:03 PM
MySQL and MSSQL sensors
Hi, what are the sensors available in PRTG to monitor mysql and ms sql servers and databases : latency, disk usage, uptime, ping, users, load, Regards, John Article Comments For the mysql sensor that we have, you would need...
Tue, 10 Jun, 2025 at 2:03 PM
List index out of bounds (0)
i already have esx installed but why is it im getting this error "List index out of bounds (0)"? Article Comments Hello, thank you very much for your KB-Post. May I ask, where exactly do you get this error? Can you ...
Tue, 10 Jun, 2025 at 2:03 PM
DHCP Pool Monitor
I am trying to monitor how many IPs we are currently using and how many we have remaining (percentage or integer). I am following these instructions: https://www.paessler.com/knowledgebase/en/topic/11433-how-to-monitor-windows-dhcp-scope-r...
Tue, 10 Jun, 2025 at 2:03 PM
Sonicwall VPN Traffic Sensor Not Working Correctly
I am using the Sonicwall VPN Traffic Sensor against a Sonicwall NSA 2400, but most of the VPN tunnels do not show any traffic. I am using PRTG ver 13.4.6.3374. Here is a set of OID's I pulled from the Sonicwall for one of the tunnels ...
Tue, 10 Jun, 2025 at 2:03 PM
How do I use multiple filters in a report?
I want to create a report listing all branch router ping sensors, ie. sensors that have a 'pingsensor' tag, which belong to devices that have a 'router' tag, which belong to parent site groups that have a 'branch' ta...
Tue, 10 Jun, 2025 at 2:03 PM
sFlow from FortiGate incorrect data
I have setup sFlow on a FortiGate 60C to send data to PRTG, I am receiving data however the amount of traffic reported is about double what it should be. I have reduced the number of interfaces sampled to just one WAN interface and it is st...
Tue, 10 Jun, 2025 at 2:03 PM
Möglichkeit zum ändern der Warn und Fehlerwerte
Hallo, ist es möglich die Warn- und Fehlerwerte für z.B. Festplatten Sensoren Global zu ändern? Da es etliche Festplatten Sensoren betrifft wo der Warnlevel von 25 % auf 10% sollte und der Fehler von 10% auf 5% gelegt werden soll. Viele...
Tue, 10 Jun, 2025 at 2:02 PM
Abtastintervall Version 13
Hallo zusammen Wie kann ich auf in der Version 13 den Abtastintervall von 10s eingegeben damit dieser auch gespeichert wird. In der Systemverwaltung / System & Website kann keinen zusätzlichen Abtastintervall definierten auch zB. 3 Mi...
Tue, 10 Jun, 2025 at 2:02 PM
Monitoring Hardware Status like for example HP-SIM
hi there While evaluating PRTG there was the question if it is possible eliminate our HP-SIM Server. Is there a possibility to monitor Hardware Status like SIM does? I can only see a the "esxserverhosthealthsensor", but we nee...
Tue, 10 Jun, 2025 at 2:02 PM
got "No such object (SNMP Error #222)"
I added jitter sensor via cisco ip sla, but got msg in subj. Cisco Cat6509 IOS s72033-ipservicesk9_wan-mz.122-33.SXH6.bin. I use SNMP ver 2c and community public. The sla monitor itself is ok as per output from catalyst Another sens...
Tue, 10 Jun, 2025 at 2:02 PM
IP Selection - Organizational Units does not work in Auto Discovery
Hi, We have office scattered around in a mining area and I would like to classify clients per building and group them. I am trying to select IP Selection as Organizational Unit but it gives errors. Our Domain is: gold.local Some of the ...
Tue, 10 Jun, 2025 at 2:02 PM
Why can't I add SOAP sensors to my PRTG probe
I have a newly deployed probe that I need to use to monitor both ESX hosts and a VCentre environment. When I try to add the sensors, I find they are greyed out and I get a message stating that I need to install .Net Framework 4.0 and be ru...
Tue, 10 Jun, 2025 at 2:02 PM
Schwellenwert für Ping Fehler
Hallo PRTG Team, ist es möglich den Schwellenwert für alle PING Sensoren anzupassen ? Wir bekommen häufig PING Fehler von Geräten, allerdings nur für eine Sekunden. Danach springt den Sensor sofort wieder auf Grün. Das ist sehr nervig da ...
Tue, 10 Jun, 2025 at 2:02 PM
Cache calculation - PRTG 13
We have a PRTG failover node running on a Windows virtual machine on an Apple Max. Occasionally we see the CPU usage of the processor on the virtual machine spike to 100%. This coincides with a task seen on the web GUI of PRTG called "...
Tue, 10 Jun, 2025 at 2:02 PM
Feature Request
It would be really nice to have a better-looking alarms screen. The new HTML5 interface is absolutely brilliant, so it was a little disappointing to see the alarms page hasn't really changed. We are trying to produce a view that we ca...
Tue, 10 Jun, 2025 at 2:02 PM
How to change AD credentials for all probes
Hi there. When our System Administrator setup the probes they are all using his administrator account to access the devices. He's moved on and we need to retire his old administrator account and this is the only thing that it remain...
Tue, 10 Jun, 2025 at 2:02 PM
Restful XML/HTTP - value with comma
Hi! I want to read a value via the Restful XML/HTTP interface. The value I recieve back is seperated with comma "," (Example 25,5). PRTG says: "Node LastValue holds value 25,5" but does not register the value in the data...
Tue, 10 Jun, 2025 at 2:02 PM
Can PRTG check for an email NOT being sent?
My customer has to send an email to their client every day with a status report, and has a strict SLA to send the email within a particular time window every day (i.e. between 15:00 & 16:00). Can you think of a way to alert IF the ema...
Tue, 10 Jun, 2025 at 2:02 PM
Remote probe not buffering on disconnection
Hi, We have a PRTG core setup and a number of remote probes connecting to the core probe. I can confirm that non of our remote probes are buffering data should a disconnection occur. Can you please assist in resolving this issue. ...
Tue, 10 Jun, 2025 at 2:02 PM
SNMP bandwidthsensor Ausgabe in MBit/s
Wir überwachen unsere Switche per snmp bandwidthsensor. Angezeigt wird dabei der Durchsatz in "kbit/Sek". Kann man das in MBit/s umstellen? Danke Article Comments Unter den Sensoreinstellungen sollte eine Option &q...
Tue, 10 Jun, 2025 at 2:02 PM
change line width of a map for a CPU SNMP sensor
I have created a custom map with a number of Graph Objects (Small Fonts) of various sensors. I have a IIS connections object on it that I can edit the line thickness on the map using some custom CSS : .connectionline, .connectionlineGra...
Tue, 10 Jun, 2025 at 2:02 PM
Does PRTG have the ability to monitor Dell's iDRAC7 data over MCTP?
Dell is announcing the use of MCTP protocol for use in monitoring hardware through the iDRAC out-of-band controllers in their servers. I'm wondering if PRTG has yet or plans to have a means of gathering this information? Articl...
Tue, 10 Jun, 2025 at 2:02 PM
Personalize general layout circle?
Hello Paessler, I would like to know if there is a way to personalize the layout cirle of all the devices? I have a big installation (around 400 devices) and I would like a part of my devices not to be displayed in the layour circle, so...
Tue, 10 Jun, 2025 at 2:02 PM
Convert a trial copy to a remote probe.
Hello. I wanted to test monitoring some servers from one of our other offices. I understand that is what the remote probe is for, correct? I installed the trial version in order to test that I can actually monitor a few servers at our main...
Tue, 10 Jun, 2025 at 2:02 PM
Will acknowledged alarms trigger events?
I have events defined for several sensors to reboot a machine should the sensor be in "error" state for a certain amount of time. Now we have implemented a Dashboard and and accoustic alarm. Obviously I don't want the alarm to...
Tue, 10 Jun, 2025 at 2:02 PM
Filtering of SNMP Trap Receiver doesn't seem to work
Hello, I have set up the snmp trap receiver sensor. The traps are received by the sensor, it shows the value from the configured OID, but it seems that the sensor is ignoring the "Benutzerdefinierter Trapcode" option. Neither a...
Tue, 10 Jun, 2025 at 2:02 PM
Monitoring UCS
Hello, We are monitoring Cisco UCS with 4 hosts and the virtual machines on the hosts. Very often virtual machine changes it host, and i get error sensor about the VM on the host that VM previously was. We have to manually delete the error ...
Tue, 10 Jun, 2025 at 2:02 PM
Can you restart a switch with PRTG?
I know you can restart a server or service using scripting and WMI for Windows, but can you do the same with switches? Can you restart a switch if a sensor for it enters Down state? Article Comments Hi, no, by default this is n...
Tue, 10 Jun, 2025 at 2:02 PM
Can you change the graph range in a sensor/report?
I have a Sensor Factory displaying results from 2 3Com Switch Gigabit Interfaces (monitoring Link aggregation). They have a 2 Gigabit bandwidth together. In the sensor page/reports I want the graph to be scaled up to the 2 Gigabit bandw...
Tue, 10 Jun, 2025 at 2:02 PM
Summarization of multiple Netflow 9 sensors into one
I´m working with PRTG 13. I have some core switches, each with a Netflow 9 sensor. Now I need to "summarized" both sensors into one with aggregated values. I mean that as both switches forms part of one "same core", I ne...
Tue, 10 Jun, 2025 at 2:02 PM
Gap in PRTG Graphs (no outage?)
My PRTG Graphs have gaps, and worse, aren't displaying as outages when they're down. This is a ping graph as you should be able to see, and our internet dropped at 4:00.39 and we didn't see another ping until 4.04.29 and a few...
Tue, 10 Jun, 2025 at 2:02 PM
How can I change Netflow sensor graphic styles
I´m working with PRTG 13. NetFlow 9 sensors works fine. Buy to my customer, circular TopTalkers graphic styles seems some confusing. Could I redefine this graph and change style (i.e bar graph...). Regards! Article Comments Sorr...
Tue, 10 Jun, 2025 at 2:02 PM
Automatic Hyperlinks in Email Notifications
Hi, I'm trying to customise our email notification using HTML, and I've encountered a problem with PRTG creating automatic hyperlinks. Whenever the "%device" or "%sensor" variables are added, the email contains...
Tue, 10 Jun, 2025 at 2:02 PM
How to create a report on total bandwidth usage?
I tried running "Top 100 Most/Least Bandwidth Users" report but it only shows whose in/out traffic is the biggest. I want to create a report that shows how much total bandwidth each group or device have used up per month. How t...
Tue, 10 Jun, 2025 at 2:02 PM
Remove 'PRTG Network Monitor'
Is there a way where I can remove the text 'PRTG Network Monitor' on the subject line and filename on the report sending? Article Comments Hi, please see the KB Article on how to edit report templates. Best regards ...
Tue, 10 Jun, 2025 at 2:02 PM
Is it possible to configure a trigger which "execute a program" throgh the PROBE?
Hello, We monitor a big environment and its links. As everytime an Internet/Private LINK goes down we need to manually switch settings to keep connectivity alive, we decided to configure notificantions on PRTG. Everytime the sensor of a L...
Tue, 10 Jun, 2025 at 2:02 PM
Map Rotation Set Refresh
Is there a way to set the refresh interval for the map rotation "mapshow.htm" via a html option on to the page request? I'm trying to setup a bookmark for the slide show that also sets the refresh. Article Comments ...
Tue, 10 Jun, 2025 at 2:02 PM
filter or search todos
Is there a way to filter or search todos? If not can you please add this to the list of new feather recommendations? Thanks Article Comments Dear Jeff, no, this is currently not possible. As the todos will be replaced comp...
Tue, 10 Jun, 2025 at 2:02 PM
New core server, old remote probe
I'm setting up a new core server. I would need to move an existing remote probe to this new core server. How may I move the remote probe to the new core server, and also migrate the historical data of that remote probe to the new core s...
Tue, 10 Jun, 2025 at 2:02 PM
Bandwidth Traffic In/Out
Looking at the 24hour table. What is considered Bandwidth Traffic In? Is that into the LAN or into the carrier circuit? Article Comments Hello, this depends on the point of view. If you are monitoring the WAN port of your ...
Tue, 10 Jun, 2025 at 2:02 PM
Remote probe notifications
I have installed a remote probe in our office in Cleveland OH. I need to know when the Cleveland office looses connection to the main office in Doylestown PA because there is a problem with the router. I created a device on the remote pro...
Tue, 10 Jun, 2025 at 2:02 PM
Configure DNS sensor to use TCP instead of UDP?
Is it possible to configure PRTG DNS sensors to use TCP instead of UDP? We are looking to bypass some network/firewall restrictions on our setup. Article Comments I am sorry, the DNS sensor can currently only connect via UDP. ...
Tue, 10 Jun, 2025 at 2:01 PM
Custom interval for reports
Hi, Is it possible to generate a report for a specific time interval ? For example, can i generate a report for wednesday between 1pm and 5pm ? Thanks Article Comments Hello, yes that is possible. in the report setting...
Tue, 10 Jun, 2025 at 2:01 PM
Facotry sensor
Is it possible to let one factory sensor depend on one or several other factory sensors. If yes, please give an example. Article Comments Hi, are you trying to use factory sensors as sources for other factory sensors? If so, th...
Tue, 10 Jun, 2025 at 2:01 PM
Adding a sensor on the Cluster Probe
There doesn't seem to be the option to add a sensor to the "Cluster Probe Device" in PRTG. I want to add a sensor to both probes that are running the cluster. I can see the "Cluster Probe Device" and the "Probe...
Tue, 10 Jun, 2025 at 2:01 PM
measure data usage (bytes) and not speed (kbits/sec)
How can we measure actual data usage in bytes (total amount of data traffic in and out ) on a weekly / monthly basis. not speed (kbits/sec) Article Comments Hello, thank you very much for your KB-Post. Traffic volumes are bas...
Tue, 10 Jun, 2025 at 2:01 PM
Access to device tools
I have noticed that users don't have the "Device Tools" menu in both the WebUI and the Enterprise GUI. What is needed to allow users access to this? I would really like to allow my support team to be able to access these ...
Tue, 10 Jun, 2025 at 2:01 PM
use of htmlbefore in custom version of Live Graphs for Devices #selectionlist
I am not able to use the <#mapobject type="htmlbefore" subid="<@subid>"> as paramater for the filter_tags attribute of #selectionlist in my custom version of the Live Graphs for Groups/Devices (No Header) mab...
Tue, 10 Jun, 2025 at 2:01 PM
How to show an icon and total bandwith under it on Map?
I'm have a map of couple routers(Icons C) that shows how many sensors each has and if they are in Up state. What I want to do is show xFlow's total bandwidth usage under each of the router's icons instead. Is that possible? ...
Tue, 10 Jun, 2025 at 2:01 PM
[Feature request] WISHLIST Switch/router interface down without alarm
I am asking fellow PRTG users to support this feature request please. The Paessler Development Team are willing to implement providing other customers like the expanded functionality described below. On a router or switch, I would like t...
Tue, 10 Jun, 2025 at 2:01 PM
Monitor a perl application
Hello, I would like to monitor a .pl application. When I add "proc perl "application path", it seems that I'm only viewing the number of perl processes, (the process count is 17, the exact number of processes when i typ...
Tue, 10 Jun, 2025 at 2:01 PM
Access to Result Data via WebUI
I would like to see the ability to access to access the result data that is stored in the "Logs (Sensors)" folder from the user interface. I guess I would see this as it's own tab near the log and historic data. Thanks ...
Tue, 10 Jun, 2025 at 2:01 PM
Adding additional (physical) CPU to PRTG core server
Hi, If I'm going to add CPU to my PRTG core server (also probe is running on it) what steps should I make that the PRTG will recognise that newly added CPU? If any? I'm concerned that the local probes will not automatically identi...
Tue, 10 Jun, 2025 at 2:01 PM
Can I set prtg to start a service multiple times before failing?
Currently my installation is configured to monitor the uptime of a WMI service. If the service is stopped it is configured to start it. I've noticed prtg starts the service if it isn't when it notices that it is down. If it manage...
Tue, 10 Jun, 2025 at 2:01 PM
Why I can't monitor ESXi 5.5.0 1331820 ?
PRTG Version - PRTG Network Monitor 13.4.6.3374 I can monitor ESXi 5.1.0 838463 but I can't monitor ESXi 5.5.0 1331820 by SOAP. I can login to ESXi 5.5.0 1331820 by browser(https://esxi/mob/ ... ) but "VMware Host Performance (SO...
Tue, 10 Jun, 2025 at 2:01 PM
How to apply custom sensors to multiple devices
Hello everyone, We are testing prtg for our campus network. We have some same devices. I created a cumstom sensor for one devices, with custom oid, and it works fine. But how can I apply this sensor to all the other devices? I tried...
Tue, 10 Jun, 2025 at 2:01 PM
Use a Sensors down list in a map with customised detail
I have a Map created with a "Down Sensors" object pointed at a group . I would like to customize the display if possible - it currently shows me lost of info such as Piority, Parent device etc. I would just like to see a status ...
Tue, 10 Jun, 2025 at 2:01 PM
NMP NetApp I/O Sensor
When I add the SNMP NetApp I/O Sensor it only adds FCP read, but I want to see the I/O for my CIFS, NFS and iSCSI as well. How can I create those sensors? Kind regards, Berend Schotanus Xantes ICT Article Comments Can you pl...
Tue, 10 Jun, 2025 at 2:01 PM
How to search by tag
I have found how to search via the simple search in the upper right. Then I can get a detailed search box. However there doesn't appear to be way to search for a tag. Article Comments Hello, thank you very much for you...
Tue, 10 Jun, 2025 at 2:01 PM
How can I change the dashboard layout?
I have the following scenario: I have two sensors that measure the temperature and humidity. I have the third sensor, which is a sensor factory based on the values of temperature sensor and humidity sensor. Can I change the dashboard with ...
Tue, 10 Jun, 2025 at 2:01 PM
Kein Popup bei Warnungen
Hallo PRTG Team, gibt es eine Möglichkeit das Popup welches bei Alarmen geöffnet wird entsprechend zu konfigurieren, damit es nur geöffnet wird wenn ein Fehler auftritt, allerdings nicht bei Warnungen. Torsten Wolf Article Comme...
Tue, 10 Jun, 2025 at 2:01 PM
How can i solve graphic problems?
Hello, i have a problem with my graphics on PRTG some show continuos data and other show data in intervals like for 1 or 2hour then a blank space on the graphic i have a custom sensor in this graphics and on other clients i have the same c...
Tue, 10 Jun, 2025 at 2:01 PM
Total output drops
When I do an Show interface I'm getting alot of "Total output drops: " On SNMP sensor is that the Discards? If not is PRTG able to monitor the total output drops, and if so how would I set that up? Article Comments ...
Tue, 10 Jun, 2025 at 2:01 PM
how to upgrade from PRTG 9 to PRTG 13
Hello, how to upgrade from version 9 to version 13 ? about license, I have purchase an new ? Article Comments Hi, for an update from PRTG 9 to PRTG 13 valid maintenance is necessary. You can check the same in the web interfac...
Tue, 10 Jun, 2025 at 2:01 PM
is it posible to mass rename device IDs ?
I have auto discovered a whole load of devices. they all come back with names similar to : "RYA_Bristol_Base_1_1941.yourdomain.com (10.44.13.142) [Cisco IOS Cisco Device] " Is it possible to access the back end DB of PRTG to en...
Tue, 10 Jun, 2025 at 2:01 PM
Helpme pls.
hello. I set the first PRTG notifications alert users to a group when the notificicación repeats after several minutes notifies a second group of users, but I want and not follow repetitively notice this until AFTER closing the earring as n...
Tue, 10 Jun, 2025 at 2:01 PM
Apps and favorites
When using an App for IOS or Android, will the favorites be stored on the phone/pad or on the server side? We have a situation where we will have many devices and set of service people who need to attende their devices. I was hoping each on...
Tue, 10 Jun, 2025 at 2:01 PM
Line graph has become a bar graph
After upgrading to latest version, a graph that used to display as a line graph is now showing as a bar graph. Has there been a change? Article Comments Hi, what precise version of PRTG are you using? Best regards Nov, 2...
Tue, 10 Jun, 2025 at 2:01 PM
Netflow 9 Conig Issue
I have configured netflow and PRTG is receiving this flow data.. when i go to live data, i see the volume of the traffic with various fields..but i am looking for source\destination IPs and port numbers..this cant be seen here..please help ...
Tue, 10 Jun, 2025 at 2:01 PM
Why do our remote probes always fail their updates?
For the past two updates we have run for PRTG, the remote probes have failed updating and then show the manual update required message. We just went to version 13.4.6.3375, I'm not sure what else you need to know, but if you have any c...
Tue, 10 Jun, 2025 at 2:01 PM
Monitor file compare
Hi, Is it possible to monitor two different folders with multiple files for example: location a location b Then do a compare of all files in location a and b and set a trigger when the date modified is 15 minutes older of a file in l...
Tue, 10 Jun, 2025 at 2:01 PM
monitoring files within folders on date modified
Hi, I would like to monitor with prtg two different files in two different locations. And set a trigger on date modified. Is this possible? Thanks R. Article Comments Hi, you might use the File Sensor for this purpose and...
Tue, 10 Jun, 2025 at 2:01 PM
Could not perform query: ora-00911
Hy, i try to monitor a oracle db with this command select space_used from v$recovery_file_dest; but i have an error. i thinks it's the $ who made problems. could you help me ? Damuien Article Comments Hello, thank you...
Tue, 10 Jun, 2025 at 2:01 PM
How can i combine live data graph, 2 days, 30 days, and 365 days in one single graph?
How can i combine live data graph, 2 days, 30 days, and 365 days in one single graph? Article Comments Hi, this is not possible. Sorry. Best regards Dec, 2013 - Permalink Okey. How about if all the sensors in one devic...
Tue, 10 Jun, 2025 at 2:01 PM
Unable to setup a defined schedule
I am not able to setup a defined schedule using Schedule functionality. For example, 'mo:17:20-mo-19:20'. Using weekday/hour time table feature works fine but the defined time doesn't. Article Comments Please try t...
Tue, 10 Jun, 2025 at 2:01 PM
SMS alerts with PRTG
Hello, I have PRTG running on my computer to monitor a router, and I want PRTG to send me SMS text message notifications using my cell phone when PRTG is not able to reach the router interface. I hope you can help me with this problem. ...
Tue, 10 Jun, 2025 at 2:01 PM
What is the best way to setup notifications for specific type of sensors
I am working on setting up alert notifications out of PRTG and wanted to be able to setup a notification for specific sensor types. I read a posting about creating libraries but this didn't seem to be an easy method. I am wanting to g...
Tue, 10 Jun, 2025 at 2:01 PM
Add multiple channels to the same CPU OID sensor
Hello Paessler, I was checking in the sensor options and PRTG manual regarding how to add multiple channels to the same sensor, however, as I understand only certain sensors allow additional channels. I use a compiled oidlib to query 5s...
Tue, 10 Jun, 2025 at 2:01 PM
Make primary channel on multiple sensors
I want to set Traffic Out to be the primary sensor on some of my backbone sensors. The reason is to make a map so each end of the link shows something other then total traffic. I have selected all the sensors, and can edit the channel s...
Tue, 10 Jun, 2025 at 2:01 PM
Probe setup for packet sniffer
is it possible to setup a probe for packet sniffer using one NIC? i have two vlans, one for the mirror and another for the access to prtg core server. Is this possible? Article Comments it is of course possible, still we recom...
Tue, 10 Jun, 2025 at 2:01 PM
Running out of drive space
I have a cluster server that is set to use the D drive for storage. As best as I can tell it is, as the PRTG folder has over 7 GB of data in it now. However I'm starting to run out of space on the C drive. The only thing the serve...
Tue, 10 Jun, 2025 at 2:00 PM
SNMP Trap receiver Enterprise OIDs
Hello! Did you add the Enterprise OID feature to PRTG at the last update? If yes - how can i use it? i can't find it... If not - when are you going to do it? Thank you. Article Comments The new Trap engine is not yet availab...
Tue, 10 Jun, 2025 at 2:00 PM
Wishlist - Notification Group
I would really like to see an option to create a notification group, or be able to set a schedule for each action within a notification, and also allow multiple types within a notification. Here is the use case. I would like to create ...
Tue, 10 Jun, 2025 at 2:00 PM
PRTG functions
Hi, I am wondering if is it at all possible to create a "root cause" type sensor. Currently I have created multiple sensors which work well but if network goes down I get alarm notifications that the sensors are down but its n...
Tue, 10 Jun, 2025 at 2:00 PM
PRTG not working in Internet Explorer
Any tips on getting PRTG to actually work with IE? I'm doing my testing on IE11 and keep getting the 'please upgrade to a modern browser'. Irony aside that PRTG doesn't support any version of IE, let alone the modern version...
Tue, 10 Jun, 2025 at 2:00 PM
how tow to adjust defauls ping sensor settings
How do I set the "send multiple ping requests" as the default option on a ping sensor and set the number of pings to send? Article Comments Hi, it is not possible to set this as default. Sorry. You might use multi ed...
Tue, 10 Jun, 2025 at 2:00 PM
Monitoring APC MasterSwitch via SNMP
The biggest problem here is that I'm new to SNMP, so forgive me for asking questions that are remedial in nature. The only sensor I can get PRTG to recognize is PING for this device. Tried to manually add the APC Hardware Sensor and g...
Tue, 10 Jun, 2025 at 2:00 PM
The VMware ESX(i) Disk sensor cannot parse any reply data. What can I do?
I monitor free disk space on my VMware ESX(i) system via SSH. Unfortunately, the SSH VMware ESX(i) Disk sensor returns only the following error message: Device is not compatible (can not parse reply data). (code PE094) How can I fix the...
Tue, 10 Jun, 2025 at 2:00 PM
Verwaltungswebseite lädt nicht
Wenn ich im Internet Explorer 11 die Paessler Verwaltungsseite aufrufe (https://SERVER/wingui.htm?ec=1) , bekomme ich nur einen Ladescreen angezeigt. Der bleibt leider ewig da. Unser System: PRTG Version PRTG Network Monitor 13.4.6.3375 B...
Tue, 10 Jun, 2025 at 2:00 PM
E-Mail notification to AD group
Hello Paessler Team, I have a for us very important question. Is it possible to make E-Mail notifications to Users o an AD groups. With PRTG groups it os working without problems. Best Regards Marc Mestl Article Comments Hel...
Tue, 10 Jun, 2025 at 2:00 PM
how to change the settings of maps?
I create an account for another user with limited access. What he only see is there specific device or router. My problem is that he sees a specific graph in maps where in he is not supposed to see it because he doesn't own it. I check ...
Tue, 10 Jun, 2025 at 2:00 PM
Download Preview Version
Hey, I would like to try the newest preview (December 3rd 2013 - Version 13.4.8.3621/3622 [Preview]) because I need to test, whether the new SNMP Trap sensor works with our System. Is there any way to download it without the AutoUpdate func...
Tue, 10 Jun, 2025 at 2:00 PM
Can we use #host as placeholder?
I would like to use #host (as I used in PRTG Traffic Grapher) with PRTG Network Monitor . i.e "Device name" = "My router at #host" and "Service URL" = "http://#host" Is there a way to do this or som...
Tue, 10 Jun, 2025 at 2:00 PM
Socket Error # 10061 Connection refused
I, I'm geting Socket Error # 10061 Connection refused when trying to add a sensor VMware host Hardware WEBM. Any idea ? Article Comments Hello, this means that the connection is blocked. Either by the VMware host, or by an...
Tue, 10 Jun, 2025 at 2:00 PM
How do I send a notification on alarms?
I would like to send email notifications on any alarms. How do I do this? Article Comments Hi, for details on sending notifications, please see the Notifications section of the PRTG manual. Best regards Nov, 2013 - Permali...
Tue, 10 Jun, 2025 at 2:00 PM