kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How to resolve host IP address by Name
Hello, I am pulling my data using netflow from my router but what i discovered is that some hosts are not resolved by their DNS name instead it's showing IP address.Could you pls point out to me how the Host can be resolved by DNS name...
Tue, 10 Jun, 2025 at 1:32 PM
Sensor SNMP HP Systemzustand
Hello, i update to Version 14.4.12.3410 and all Server with Sensor SNMP HP Systemzustand shows "Fehler im Gesamtzustand: 'FAILED'". What's the Problem here? All Serverhardware is working correct...chassis, power supp...
Tue, 10 Jun, 2025 at 1:32 PM
Error using SMTP/Pop3 Round-Trip
I'm using the E-Mail SMTP/Pop3 Roundtrip Sensor. The Mails are sent to the external Mailbox. This Mailbox sends the Mails to an internal Mailbox - both is working fine. But the Sensor always shows an Error: Checking for Messages: Maximu...
Tue, 10 Jun, 2025 at 1:32 PM
Replace mobile links for full site
Hi What is the best way to update the HTML message for notifications to not to link to the mobile web site? We dont use the mobile site, but yet every alert that comes out has the pause and acknowledge links going to the mobile site. I ...
Tue, 10 Jun, 2025 at 1:31 PM
Remove Cluster & Add New Master Node
I have a 2 node cluster PRTG install. I need to remove my failover node, install a new master node and convert the old master node to the failover node. How can I accomplish this? From what I found, I need to convert to a standalone ins...
Tue, 10 Jun, 2025 at 1:31 PM
Send no mail after pause if monitor does not change
PRTG local Proble is running in the central office. A Monitor of a device in a remote office goes into Error State and an Email is sent. The device depends on its gateway in the remote office. The central office and remote office is connect...
Tue, 10 Jun, 2025 at 1:31 PM
Software Auto update
What version of PRTG support software auto update? Thanks Article Comments Hello, The PRTG Auto-Update Feature was introduced with PRTG 12. best regards. Nov, 2014 - Permalink Hi sir after the download updates, I'...
Tue, 10 Jun, 2025 at 1:31 PM
Creating Custom Status Icons in Map Editor
Hello, I am wondering if I could get some help with creating custom map objects with custom sensor icons. What I am looking to do is have map object change icons to fit the status. For example, status all green to show a specific icon, st...
Tue, 10 Jun, 2025 at 1:31 PM
Window Update Status (PowerShell) sensor not created by template
I've created a sensor for Windows server which includes 10 sensors. When I create a device from this template, 9 sensors are created for this device. The only sensor missing is the "Windows Update Status (PowerShell) sensor". ...
Tue, 10 Jun, 2025 at 1:31 PM
PCI DSS compliance
Hi, I ran a PCI DSS scan on the prtg probe that is opened to the internet. I got automatic fail, please see below Security Notes found on port/service "mssql (27660/tcp)" Status Automatic Failure as listed by the PC...
Tue, 10 Jun, 2025 at 1:31 PM
where do i get the mwai imps sensor
I can't find the MWAi iMPS sensor. Article Comments Hello, thank you very much for your KB-Post! MWAi's iMPS™ Sensor is not part of the PRTG core product, but it is available directly from MWAi for seamless integration...
Tue, 10 Jun, 2025 at 1:31 PM
Trafic SNMP 64bit sensor
please help me here is a picture of the problem http://img11.hostingpics.net/pics/700228prtg.png thank you Article Comments You get this message due to a disconnection of the interface in case. Within the sensor settings, ther...
Tue, 10 Jun, 2025 at 1:31 PM
SNMP Custom String Byte to Mega Byte Conversion
Hello I have managed to extract value using regular expression. My result comes in as Byte But I want to display it as KiloByte or MegaByte Thank you. Article Comments Hello, Thank you very much for using PRTG. Please use ...
Tue, 10 Jun, 2025 at 1:31 PM
treshold for snmpdiskfreesensor
Hi, we're monitoring a lot of windows systems using snmp. where can we set the treshold of snmpdiskfreesensor ? 25% thresold is very high... Article Comments Hello, Thank you very much for using PRTG. Using then Mul...
Tue, 10 Jun, 2025 at 1:31 PM
PRTG Netwrk monitor (the page cannot be found.....
PRTG is thowing up false alerts Cannot get to the GUI from the outside I can get to it from the server using https://127.0.0.1 The system is unusable at this time. Article Comments Can you check the webserver settings in the P...
Tue, 10 Jun, 2025 at 1:31 PM
Is there a placeholder for Device Priority?
I want to run a custom Notification and include the Device priority setting and the Sensor Priority setting. %priority (and % prio) shows the Sensor Priority Setting! Is there a similar paceholder to show the Device priority setting in ...
Tue, 10 Jun, 2025 at 1:31 PM
Making big channel gauges
I would like to display all errors in big channel gauges on a map. Not all of this sensors are priority 5 which means that some of channel are in big channel gauges and some not. I have created a new mapobject and found the property "d...
Tue, 10 Jun, 2025 at 1:31 PM
SSH Script Advanced Sensor, string return value not displayed
Hi I have here a SSH Script Advanced Sensor for monitoring a asterisk with a script. I have on some return values from the digium cards a string instead a number. Can i use string and display them in PRTG where i can set an alarm on i...
Tue, 10 Jun, 2025 at 1:31 PM
Unusual high/low email to admin
I would like to be getting email with unusual detection alerts. How to set that up? Thanks Article Comments Hello, Thank you very much for using PRTG. You can achieve notifications on sensors going into the Unusual state by ...
Tue, 10 Jun, 2025 at 1:31 PM
after some updates the ssh sensor gives error: "Server does not support diffie-hellman-group1-sha1 f
After updateing an IP Cop system the monitoring via ssh-sensors fails with the following message: Server does not support diffie-hellman-group1-sha1 for keyexchange is the a way which ciphers prtg is supporting and how to configure them...
Tue, 10 Jun, 2025 at 1:31 PM
Specifying sensors on a group
I'm very new to PRTG and still working through the manual and playing with it, so forgive me if this has been covered elsewhere already. I have a couple of subnets of workstations that I want to monitor, but I only want to use a limit...
Tue, 10 Jun, 2025 at 1:31 PM
Custom Sensor: Program not executable by script
I've created an PowerShell script running a program and examining its output. When the scipt is run by PRTG as sensor, the sensor fails and the log says that the given path could not be found as a executable program, script, etc. Howeve...
Tue, 10 Jun, 2025 at 1:31 PM
SSH ADVANCED SENSOR 50 Channels limit
We have created SSH ADVANCED SENSOR. For this sensor we have more than 50 Channels. However as far as we know the limit is at 50.. For example for few AIX machines we have to check the disk space and there are 70 disks which are added to th...
Tue, 10 Jun, 2025 at 1:31 PM
OID
Gostaria de saber qual é o OID para CRC de switch??? Article Comments Hello, thank you very much for your support ticket. Unfortunately we can only provide English- or German-Speaking support. So may I ask if you could pleas...
Tue, 10 Jun, 2025 at 1:31 PM
Sizable Icon on Status Related Background
Is there an easy way, or any way, to eliminate the word "OK" from the center of the object when using the "Sizable Icon on Status Related Background" object on maps? Article Comments Hi, you can edit/create ...
Tue, 10 Jun, 2025 at 1:31 PM
HP C7000 Chassis SNMP error
I'm monitoring a bunch of Blades in our HP C7000 chassis successfully using SNMP (including using the SNMP HP ProLiant System Health sensor). However, I'm trying to use the same sensor for the actual chassis and have setup SNMP co...
Tue, 10 Jun, 2025 at 1:31 PM
Can I use PowerShell 64-bit with new version of PRTG
I did upgrade PRTG Network Monitor to version 12.4.6.2330 (64-bit). Can I use Powershell 64-bit to create custom sensors with out x86 conversion first? Or I need to do it the old way? Thank you. Tanya. Article Comments Hi, as o...
Tue, 10 Jun, 2025 at 1:31 PM
Is PRTG the right product for me?
Hello, I'm a novice in Log Management, so I'd like to explain you my needs to find out if PRTG is the product I'm looking for: My network: 1x Cisco ASA5515X firewall (saving traffic logs via FTP) 1x Cisco WLC5508 wireless ...
Tue, 10 Jun, 2025 at 1:31 PM
Force PRTG webserver to use TLS only
Is there any way of forcing the PRTG webserver to reply only to a minimum of TLS 1.0, ignoring SSL3.0 etc.? Article Comments ok.... Isn't this the new default behavior as of a recent release? https://helpdesk.paessler.co...
Tue, 10 Jun, 2025 at 1:31 PM
Connection timed out (Socket Fout # 10060)
Hi All, Recently we have been upgraded from trail to commerial with a 1000 sensor license. With the trail-version I have no problems but when I use the commercial version i'm having issues; Connection timed out (Socket Fout # 10060)...
Tue, 10 Jun, 2025 at 1:31 PM
Change "Error: String found" to personalized message?
Hello Paessler, I have configured a custom SNMP sensor with regular expression for my UPS, which looks for ???1??????? value.. However, I would like it to display a personalized message when it enters into the error state instead of ge...
Tue, 10 Jun, 2025 at 1:31 PM
Dependencies
Hi, I know how to setup a Sensor to be the Master of his parent for example. But how do I tell this sensor to be itself paused due to dependency of another object? For Example: Probe -> Router1 -> Switch1 -> Switch2 I'd l...
Tue, 10 Jun, 2025 at 1:31 PM
Cisco switches down ports showing as up
Hello, I'm monitoring some Cisco switches - some ports are showing as "up" with no traffic being passed, when in fact they are not connected on the switch (and in a down state). I've removed them from prtg, but they'...
Tue, 10 Jun, 2025 at 1:31 PM
APC MIBs/OIDs question
Hey guys. I grabbed the APC MIB file from their website, used your PRTG Import app, imported the file, copied it to the SNMP library directory as directed. I then add a new device, choose SNMP library, point it to the APC file i created,...
Tue, 10 Jun, 2025 at 1:31 PM
Send notifications in database
I would like send some notifications in an external database. what solution can you offer me ? i tried to create batch file with custom notification, but it doesn't work. Can you help me ? Thanks by avance, Best Regards ...
Tue, 10 Jun, 2025 at 1:31 PM
Unable to Add Class B Network range
Hi, Today i installed The Train Version,But i am unable to add Class B Network range 172.XX. only i am getting Option for Class C Network 192.XX.. Do i need to change any settings .??? Regards, Sri. Article Comments Hello, ...
Tue, 10 Jun, 2025 at 1:31 PM
Problem setting up SNMP for monitoring a BCM 450
I am trying to setup monitoring of our BCM 450 PBX. It is running Linux OS. The Auto discovery found ping, http, IMAP and 2 LANs. When I try and add a sensor for CPU usage (or anything else) using v1 SNMP it gives an error saying "No S...
Tue, 10 Jun, 2025 at 1:31 PM
Sflow large data
We would like to seek assistance with the issue we encountered with sFlow. As seen on the screenshot below, you will notice that the top connection has 105 Gbyte which is impossible to reach in a span of 15 minutes, also, please note that t...
Tue, 10 Jun, 2025 at 1:31 PM
How can I monitor the IP change for a DynDNS
Ich have to monitor a change of the IP with DynDNS. Is there a sensor for this Problem? The Traceroute sensor is not practicable, because the hops are the same after a change. Article Comments Hi Lukas, You might want to have ...
Tue, 10 Jun, 2025 at 1:31 PM
Restart a service not on Core Server network (via Probe)
Hi, I've been looking at a guide (https://helpdesk.paessler.com/en/support/solutions/articles/760000635110713-can-i-automatically-restart-a-windows-service-with-prtg) because I'd like to use PRTG to periodically restart a service...
Tue, 10 Jun, 2025 at 1:31 PM
API XML historic data select columns
Hello, I need to extract historic data of one sensor using API XML, I try to put this query: /api/historicdata.xml?id=2262&avg=0&sdate=2014-10-20-00-00-00&edate=2014-10-30-00-00-00 and the result not show downtime. How can...
Tue, 10 Jun, 2025 at 1:30 PM
PRTG Log and Data Store on Share?
Hello! I read all entries about the storage of PRTG and it sounds for me that it should work, but still it does not! I want my PRTG Monitor (WinXP, 13.1.2.1462) to store its data and logs on a remote network share/drive (NAS) because th...
Tue, 10 Jun, 2025 at 1:30 PM
SMTP Roundtrip
Do you have any suggestions for the SMTP Server outside? I have tried: gmx. It stopped after 40 messages outlook.com stopped after 1 hour gmail worked for one week. Now I get the message: Daily sending quota exceeded. I test all 4 minute...
Tue, 10 Jun, 2025 at 1:30 PM
Protect E-mailed reports
Is it possible to password protect the reports that are e-mailed , for some of the information like IP addresses are sensitive information that one do not want in the open. Article Comments Hallo, this is not available in PRTG...
Tue, 10 Jun, 2025 at 1:30 PM
Why do some sensor need additional credentials?
We use group managed service accounts for running the probe services on Remote Probe servers. So there is no need for updating passwords to keep companies security policy. Most sensors work fine, but the sensor "Windows Updates Statu...
Tue, 10 Jun, 2025 at 1:30 PM
windows authentication inheritance
We're using a single account to authenticate to windows hosts. When adding a sensor to a device requiring windows authentication (event log via API) the inherited authentication info fails(locks the account out). If I then enter the a...
Tue, 10 Jun, 2025 at 1:30 PM
Netflow v9 sensor does not collect all flows
Hello, i implemented the Netflow-sensor and let it collect flows for a usual busniess day. But it seems to me that there was too little traffic (about 10GB). So i installed another Netflow-collector for testing purpose and it collected abo...
Tue, 10 Jun, 2025 at 1:30 PM
SMTP Gmail - AJAX Error
Hi all, im trying to configure the smtp without success. When i check the PRTG core log, show this: 14-11-2014 11:53:20 Javascript Error: Errorde Ajax: Unauthorized - PE:03456 - ajaxSettings: ... Where is possible to see in the la...
Tue, 10 Jun, 2025 at 1:30 PM
Problems with ram usage on Windows 7 SP1 Remote Probe
Used-Case: Windows 7 SP1 Remote Probe with Dual-Core CPU and 4 GB-Ram and Windows Server 2008 R2 SP1 with Quad-Core CPU and 6 GB-Ram. Within 5 days we’ve got a RAM-Lost of at least 1 GB, falling strong. Every, i think 10-12 days, we’ve g...
Tue, 10 Jun, 2025 at 1:30 PM
Printer consumable status in different languages
I'm monitoring our printers with the SNMP Printer BETA Sensor. For some printers, where I had to use the "Use single get" setting, the sensor lists the consumables in english and german. After adding the sensor, the channel...
Tue, 10 Jun, 2025 at 1:30 PM
integrated sharepoint service sensor - not wmi
We need a sensors for integrated sharepoint services, but we only found the main wmi sharepoint sensors. Is there a chance to monitor this services? Article Comments Dear Lukas Is there something preventing you from using the...
Tue, 10 Jun, 2025 at 1:30 PM
Sound Alerts
I am looking to find a way to setup sound alerts on PRTG Network Monitor Enterprise Console V13. I am not finding any options to do so and looking through your knowledge base, everything listed here is for older versions. Article C...
Tue, 10 Jun, 2025 at 1:30 PM
How to monitor devices that are not always on?
Maybe the answer is clear to everybody except me: Ho do I monitor devices that are not always on? For example, all our Windows oder OSX clients and all our printers are off during the night, off during in weekends and holidays and off if th...
Tue, 10 Jun, 2025 at 1:30 PM
Where does the log message about not found „registerpush.htm” come from?
The following message about an internal error regarding my webserver appears in my PRTG Core Server Log file: Webserver: Internal Error C2: Cannot open file "C:\Program Files (x86)\PRTG Network Monitor\webroot\api\registerpush.htm&qu...
Tue, 10 Jun, 2025 at 1:30 PM
Migration with different build
Hello, I need migration my current PRTG on Win2k8 to another machine with Win2012R2 My current PRTG version is 14.4.12.3510 ( 6.1.1 Build 7601 Service Pack1 ) I have done a new Installation with version 14.4.12.3509 ( 6.2.2 build 9200...
Tue, 10 Jun, 2025 at 1:30 PM
Has anyone setup a sensor to monitor Shadow copy storaage in ESXi 5.5?
I m trying to monitor the space taken up by shadow copies during the VM backup process. I have tried looking for an OID to use with SNMP and would prefer to avoid using an SSH connection if possible. Has anyone else attempted this and/or...
Tue, 10 Jun, 2025 at 1:30 PM
Can i keep Windows management instrumentation as dependency for Event Log (Windows API) sensor?
hello , i am new to PRTG and was working on configuring dependencies for existing PRTG sensors . we have this one "Event Log (Windows API) sensor" . Since it is a Windows based sensor, would it be apt if i keep it's dependency...
Tue, 10 Jun, 2025 at 1:30 PM
Activity drop over complete network
Hi all, Since two weeks we're experiencing an odd problem. Around 4 o' clock all sensors or probes will drop all monitoring activity. This phenomon could be explained if the devices went down, but they don't. All appliances ...
Tue, 10 Jun, 2025 at 1:30 PM
Lookups not being created
After i moved PRTG to a different machine, everything works fine except for lookups. They are not being created when i use MIBs for differnt sensors. Is there a way to point it a folder where lookups should be. The installation folder on ol...
Tue, 10 Jun, 2025 at 1:30 PM
XML Advance Sensor bandwidth/s settings
Hello I am trying to create PowerShell XML sensor for bandwidth I/O. Currently , I can see my value as Mbyte in prtg , I would like to see it as Mbyte/s ,Similar to In-built SNMP traffic sensor. Could you teach me settings I should use fo...
Tue, 10 Jun, 2025 at 1:30 PM
changing the default notifications settings
I would like to be able to have a device hit a certain threshold of failed pings before sending an email how can i do this? Article Comments Hi James, 2 ways imo. first: Try the "Ping Method", wich you can find in t...
Tue, 10 Jun, 2025 at 1:30 PM
What is " Sensor System Health Other" sensor
Hi there, does anybody know, what this sensor is about? What does it measure and how can I determine which channel is which port on my switch? Regards Sven Last Message: -32 dBm (1107) is below the error limit of -23 dBm Last Scan: L...
Tue, 10 Jun, 2025 at 1:30 PM
Check file size in folder alarm below x value
ls, I am a new in PRTG. Now I need the following. I have a folder monitoring where various files are located in and which are then uploaded to an FTP server. I want to know immediately when a file in that folder is below 2kb. In that ...
Tue, 10 Jun, 2025 at 1:30 PM
Can I run SSH remote ping with sudo?
Greeetings, I have an firewall based on Linux Kernel that run busybox (a sandbox, I guess) and I can't run SSH remote probe. On debug mode, I have this answer: "ping: permission denied. (are you root?)". If I included '...
Tue, 10 Jun, 2025 at 1:30 PM
Monitoring HP Proliant / Integrated Management Log (IML)
Hi everybody, Is there any possibility to monitor the Integrated Management Log (IML) of my HP Proliant-Server ? (Even if its turned of). Normally i can access this log anytime direct via ILO Access (Seperat IP-Adress). I tried to add t...
Tue, 10 Jun, 2025 at 1:30 PM
no puedo descargar la version full para validar mi licencia
como el encabezado lo dice no e podido descargar la version completa o full para poder validar mi licencia Article Comments Dear Jonathan Thank you for purchasing PRTG. About your question, please contact support@paessler.com...
Tue, 10 Jun, 2025 at 1:30 PM
How to prevent wtmp from filling up?
We are using a lot of ssh sensors that provide very helpful information, and so we poll our Unix machines frequently. Each such poll is registered as a "login" in the system's /var/log/wtmp file, which grows rapidly and withou...
Tue, 10 Jun, 2025 at 1:30 PM
Ticket in report
It is possible to create a report, based on tickets on a sensor or object? We use the ticket to report issues on a object and we want to create a report at the end of the month. I cannot find that option, so hopefully it is possible.... ...
Tue, 10 Jun, 2025 at 1:30 PM
Can i do Total of a total in a custom formula
Using latest version 14.4.12.3510, adding a custom Sensor (sensor factory) to obtain a total of multiple devices and interfaces. this additionnal sensor is giving me my total as expected for my regional office. formula is : #1:Total Ch...
Tue, 10 Jun, 2025 at 1:30 PM
Monitor hardware HP Proliant (Disk)
Hi there, I am trying to test PRTG to see if it can monitor HP server physical disk status I am not able to figure about how to configure that particular sensor, also per below link I am not able to find HP Insight Management WBEM Prov...
Tue, 10 Jun, 2025 at 1:30 PM
SMS notification
Hello, Last night we had an issue and we didn't get notified about that; The error was; concat_sms_max_parts==2 but 3 parts were required to send We are using BULKSMS and it works great but last night not. Is this an issue of BU...
Tue, 10 Jun, 2025 at 1:30 PM
exchange databasesensor zeigt deutsche und englichsche knäle an
Der Datenbanksensor (powershell) von prtg zeigt sowohl die deutschen als auch die englische kanalnamen an, füllt aber nur die englischen, so dass die deutschen in feher laufen. gibt es hierfür einen workarround? Article Comments ...
Tue, 10 Jun, 2025 at 1:30 PM
MAP Device Gauge customization
Is it possible to change the appearance of the Device Gauge (*) Small? The primary thing I want is it to be transparent. As it is now there's a white border around the "object". I've created a copy of it and renamed, al...
Tue, 10 Jun, 2025 at 1:30 PM
How to make group dependent on child device/sensor?
Is it possible to make a group dependent on sensor which belongs to device witch is member of that group? I have organized remote locations in it's own groups. I wish to pause monitoring on all other devices in the group if the router...
Tue, 10 Jun, 2025 at 1:30 PM
Down sensor as Warning
Hello, Quick question. I have some workstations, that goes up and down all the time. (staff computers for example). Is there a way to make Down state (when they switch off their computers and go home) on trigger to show as warning not alert...
Tue, 10 Jun, 2025 at 1:30 PM
Multiple Object Trigger Notifications for VMware Virtual SOAP
Morning, I am evaluating the software and I am struggling setting a CPU Usage % object trigger to multiple Sensors. I have tried setting it after selecting multiple sensors and then going into the multi edit but it doesn't list the noti...
Tue, 10 Jun, 2025 at 1:30 PM
PRTG Network Monitor States "Status sending Email: OK" But No Email Received
Hi, I've set up PRTG Network Monitor once before a year ago and now I'm trying to set it up a second time and I'm a little rusty. So here's the problem, I tried to set up email notifications for two sensors that I set up. ...
Tue, 10 Jun, 2025 at 1:30 PM
Python Mini Probe
I am experimenting with use of Python Mini Probe running on a Raspberry Pi computer on my local network. I was able to enable use of a remote probe and the mini-probe did connect to the PRTG server but it keeps disconnecting/reconnecting ev...
Tue, 10 Jun, 2025 at 1:29 PM
Redhat SSH problem after upgrade to 14.4.12.3510
Hi, yesterday we upgrade from 14.3.11.2954 to 14.4.12.3510, and our ssh sensors to redhat 5 server show this error: Error establishing secure connection (TLSv1+ Error connecting with SSL. Error connecting with SSL. error:140770FC:SSL routin...
Tue, 10 Jun, 2025 at 1:29 PM
Custom Decimal places using powershell scripts
Hello I am using <float>1</float> for my channel result data , How can I limit the default decimal places to 2 from the current 18 ? I don't want to edit every sensor channel manually , Is there any other way ? Regards ...
Tue, 10 Jun, 2025 at 1:29 PM
Issues since 14.4.12.3284+
WMI Vital System Data (V2) sensor - "Network: Bytes Received/sec Intel[R] PRO_1000 MT Network Connection" - These sensors down with no message/log entry HTTP Sensor - Sensor Down, Message: IOHandler value is not valid Any adv...
Tue, 10 Jun, 2025 at 1:29 PM
WMI sensors gray
Browsing through your KBs, I couldn't relate to my issue of the moment. I have 10 devices working perfectly in my network. An 11th one however, will not display WMI sensors, but there is no error message. Ping, SMTP, whatever other se...
Tue, 10 Jun, 2025 at 1:29 PM
No Such Name (SNMP error # 2) on AIX
Same result in SNMP Tester. No problem if i setup the SNMPv1 in AIX and switch the setting to SNMP v1 in PRTG. Please kindly help. Article Comments Hello, Thank you very much for using PRTG. If the SNMP Tester shows the same e...
Tue, 10 Jun, 2025 at 1:29 PM
HP SNMP sensors on ESXi 5.0 server
I have a Proliant ML150 G6 server running ESXi Free 5.0 with the HP SIM offline bundle installed. I am attempting to monitor physical disk and temperature through the HP physical disk and SNMP HP Proliant System Health sensor, but both sen...
Tue, 10 Jun, 2025 at 1:29 PM
List of Devices/Sensors with respective IDs listed
Is there a way to get a list of all sensors for a device with the sensor's ID listed, too? If Channel numbers and names were listed as well it would be great, but not critical. Article Comments Hello, you could do this wi...
Tue, 10 Jun, 2025 at 1:29 PM
Trying to Create MAP with Ping Alerts
I need assistance in creating a North American Map with ALL or Sites i Choose to be displayed on the map. I would also like to have a list below the map that allows the top down time PING or Device to show. Is there a guide on how to cre...
Tue, 10 Jun, 2025 at 1:29 PM
HTTP SSL expiry sensor stop working after upgrade
I recently upgraded my PRTG Network Monitor to v14.4.12.3510 (that fixes vulnerabilities related to the OpenSSL library). Since then all my HTTP SSL Certificate Exipry sensors are not working anymore! They show the Timeout (code: PE018)...
Tue, 10 Jun, 2025 at 1:29 PM
Report the entire configuration of all sensors to a file
Due to a review of our PRTG we need a file containing a list of all sensors with their entire configuratuion-data.. A flat file would be good enough. Article Comments Dear Ages Creating a list of all sensors is possible, but u...
Tue, 10 Jun, 2025 at 1:29 PM
Avoid data loss in case of update or replacement
Situation: We replaced our PRTG-core (hardware to virtual mashine) knowing, that our probes would cache their data during the time, we need for the change. After the replacement the probes began to unload their data to the core. During that...
Tue, 10 Jun, 2025 at 1:29 PM
Why does (Exchange Servers) show next to my monitored devices
My devices are showing (Exchange Servers) next to them, not sure why ? Article Comments Hey scotton, is this in the Name of the devices and are you using auto discovery? Then it could be the "template" what's us...
Tue, 10 Jun, 2025 at 1:29 PM
How to monitor other brands of NAS
Please help me to monitor my OPEN-E NAS? I saw some sensosr related to NAS but it indicates a specific NAS brand like synology. How about other NAS? Article Comments Hey danpaolosoriano, if you don't find the right sensor...
Tue, 10 Jun, 2025 at 1:29 PM
CPU cores frequency monitoring
Hello, i have host with ESXi 5.5 with CPU with TurboBoost technology. how can i monitor actual frequency of cores in physical processor(s)? Article Comments Dear MAA This can be done with Performance Counters using the PerfC...
Tue, 10 Jun, 2025 at 1:29 PM
Value-lookup import does not work
I can't import custom .olv files with a value like "4294967196" in PRTG. Also i have add new datatypes (long) in the LookupType.xsd but the import does still not work. When i use a one-digit number value, then it work. ...
Tue, 10 Jun, 2025 at 1:29 PM
Data housekeeping
I know the options for Historic Data Purging. Here I find the setting Historic Sensor Data which is by default 365 days. Does that mean that PRTG will keep every measurement for this period of time or is there also an option for taking aver...
Tue, 10 Jun, 2025 at 1:29 PM
Unable to find setting "HTTP Headers"
Hello, I am unable to find setting "HTTP Headers" in the HTTP XML/REST Value sensor. It's specified in the manual that it exists "https://www.paessler.com/manuals/prtg/http_xmlrest_value_sensor". Can you help ...
Tue, 10 Jun, 2025 at 1:29 PM
Map Objekt erstellen das den Zustand des verknüpften Objektes farblich darstellt (rot/grün/gelb)?
Hallo zusammen Ich suche ein Objekt das ähnlich funktioniert wie "Grössenveränderliches Symbol auf zustandsverknüpften Hintergrund". Und zwar benötige ich für ein NOC lediglich ein Rechteck wo ich drauf dann Tachos und ähnlich...
Tue, 10 Jun, 2025 at 1:29 PM
Monitor Exchange 2010 Database Whitespace
Hello, I'm trying to check the Whitespace for a Exchange 2010 Database. With the following powershell-command I can check the whitespace: Get-MailboxDatabase -Status | Select-Object Server,Name,AvailableNewMailboxSpace Is it possi...
Tue, 10 Jun, 2025 at 1:29 PM
No valid result form SSH Shell
We have recently updated our Synolgy NAS Systems to DSM 5.1. After this update I had the problem, that my SSH Sensors stopped working. Error: Server does not support diffie-hellman-group-sha1 for keyexchange. I fixed that using this: ...
Tue, 10 Jun, 2025 at 1:29 PM
how to monitor juniper EX4200 virtual chassis
I have imported juniper's mib to prtg, our system have juniper EX4200 and EX2200. EX2200 can auto discover many sensors. But EX4200 seems only HTTP sensor are working, EX4200 surely enabled SNMP, any further configure is needed? Thank! ...
Tue, 10 Jun, 2025 at 1:29 PM
juniper monitor
After I run auto discover for my juniper firewall, seems only configured interface are shown. I would like to know is it normal? And any way can add all interfaces? Article Comments Dear Jimmy, The auto-discovery adds traffic ...
Tue, 10 Jun, 2025 at 1:29 PM