kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

ipfix sensor only return ohter protocol
Hello, I configure IPFIX sensor for my firewall, i receive data from the sensor but it only shows 'other' protocol. then trie to configure channel: 1:DNS Protocol[UDP] and DestinationPort[53] 2:WWW Protocol[TCP] and (Destina...
Tue, 10 Jun, 2025 at 9:38 PM
Does monitoring of network performance cause noteworthy load by itself?
We would like to check the networt performance of the internet connection and internal network of a remote site. Does using PRTG for monitoring Ping, bandwidth etc. cause noteworthy load by itself, or is it negligible? Thank you for your ...
Tue, 10 Jun, 2025 at 9:38 PM
Monitoring router without snmp
Hi I'm trying to use PRTG, in order to monitor my asus routers ex. RT n 12hp . I have 2 or 3 computer on my little network, but without snmp how can i get to know if my router have no http service when ping still available. Is it possib...
Tue, 10 Jun, 2025 at 9:38 PM
Hp Proliant - Oracle Linux 6.5 (sensors)
Hi, I have 2 servers ML 350 G5 with Oracle Linux 6.5 and I really need to monitor this servers, like use CPU, Memory, HD, Latency, Network and others... but how I can I do that, the PRTG can automatically load sensors. Someone have any ...
Tue, 10 Jun, 2025 at 9:38 PM
ORA-1017 error with Oracle SQL v2 Sensor
Hello, I am trying to set up a Oracle SQL v2 Sensor on a remote probe. First I created an oracle user who is binded to the active directory. I opened an console window via runas using the credentials of this user on a remote machine and w...
Tue, 10 Jun, 2025 at 9:37 PM
How to disable links in public maps?
We need to disable the Hyperlinks in the maps (the 2nd Map option where publicly accessible link is allowed) so that the end-users do not have the ability to click on a sensor. How can I do this? Article Comments Update: As o...
Tue, 10 Jun, 2025 at 9:37 PM
Windows Update Status Senor Error
The issue I am having is with this sensor. I get the following error: Connecting to remote server failed with the following error message : The WinRM client cannot complete the operation within the time specified. Check if the machine name...
Tue, 10 Jun, 2025 at 9:37 PM
Reinstalled Linux host - SSH Custom sensor no longer works
Obviously the SSH keys changed with the new OS install. I'd like to preserve the data I have in my sensors. I'm using a custom SSH script sensor to read some XML data. The PRTG error is "The negotiation of the encryption alg...
Tue, 10 Jun, 2025 at 9:37 PM
Acknowledged/Critical sensors inversed
Hi Support I have a very weird issue and it seems to be affecting me only amongst my colleagues. My dashboard view started acting strange all of a sudden. It shows that there are 3 critical alarms in the top right corner, however, when I ...
Tue, 10 Jun, 2025 at 9:37 PM
Is it possible to adjust the scale of the Geo map zoom in/zoom out?
I have monitors just in the US. In order to see all of them, I have to be zoomed out at the continent level... ie I see Canada and Mexico. If I zoom in one level, I can't see my sensors on the east or west coast. Is it possible to ad...
Tue, 10 Jun, 2025 at 9:37 PM
What are the requirements for the sensors of Windows clients?
I am the admin of a local network of Windows computers (clients) that are set up in a domain (w/ AD), and I just recently installed PRTG to monitor them all. However, so far it seems only 2 of the 10 client devices I've added thus far ...
Tue, 10 Jun, 2025 at 9:37 PM
Blank PDF report is generated
Hello We've had an automated printer page count report being generated every month and emailed to a vendor but for the past 2 months this report appears blank. The only text appearing on the pdf is: "*Note that the "Averag...
Tue, 10 Jun, 2025 at 9:37 PM
Threshold Trigger
Hi all, hope to clarify my doubt about something that is happening with my PRTG, i've got a hundred of sensors where i need to trigger the utilization of the port at minimum 80% of the capacity of the port, i used Threshold Trigger and ...
Tue, 10 Jun, 2025 at 9:37 PM
GroupID sending null in HTTP Notification
We currently have an HTTP notification setup for sensors that is formatted as below. https://www.example.com/add_controller.php?group=%group&name=%name&commentsdevice=%commentsdevice&sensorid=%sensorid&groupip=%groupid&...
Tue, 10 Jun, 2025 at 9:37 PM
EXE/Script Sensor Channel shows No Data
Hello, I have created a NON XML custom EXE/Script sensor that uses a PowerShell script to count the number of files without a .old extension older than 2 hours in a folder on a remote machine. The only parameter I'm specifying is %hos...
Tue, 10 Jun, 2025 at 9:37 PM
Add "Last message" of sensor to a report
Hello, I would like to adjust a report template, so that I can display the "last message" of each sensor in that report. The sensor reports the number of Users as well as the Usernames that are currently locked out and disabled ...
Tue, 10 Jun, 2025 at 9:37 PM
Schedule-based scanning interval
I'm setting up monitoring on our datacentre at the moment, and our requirements are to scan at 5 minute intervals on most of the sensors during business hours, but at a 1 hour interval for these same sensors out of hours. Specifically t...
Tue, 10 Jun, 2025 at 9:37 PM
Can't we have Custom Headers for HTTP Data Advanced sensor?
Currently we are in a process of generating JSON outputs through our service calls. So we decided to use HTTP Data Advanced Sensor. However our services using custom headers for authentication. Then we discovered that HTTP Data Advanced Sen...
Tue, 10 Jun, 2025 at 9:37 PM
Create a map-object for channel data, similar to 'Status Only (Transparent) XL'
My question relates to creating custom map-objects, and the associated CSS entries in styles-custom.css. I would like to present data from a particular sensor's channels in a map-object similar to the factory 'Status Only (Transpa...
Tue, 10 Jun, 2025 at 9:37 PM
How can I change email subject in reporting?
Hello PRTG experts, I've just removed the text "[PRTG Network Monitor (PRTG Server)]" in email notifications, but I also need to remove the same text in subject email reporting. Is it possible? Thanks in advance. ...
Tue, 10 Jun, 2025 at 9:37 PM
Sensors in Windows failover cluster environment
Hi, there seems to be a problem within sensors in windows failover cluster environments. I configured some sensors (services, harddisk usage,...) on the cluster ip address (of the specified cluster services, NOT the physical node!) when i p...
Tue, 10 Jun, 2025 at 9:37 PM
PE235 Class not found on Windows Physical Disk I/O beta
Can anyone advise why a server reboot would seemingly break connection to a WMI sensor for Windows Physical Disk I/O Beta ? The error is Class(es) not found PE235 A restart of the probe resolves the issue each time until the next reboot....
Tue, 10 Jun, 2025 at 9:37 PM
Adding threshholds to an advanced ssh sensor
Hello, I have an advanced ssh sensor that reads in all filesystems and checks if they are readonly. however if a new filesystem is added I need to adjust the thresholds manually which defeats the entire purpose of making the sensor generi...
Tue, 10 Jun, 2025 at 9:37 PM
Reports Not Progressing
I'm currently attempting to generate a monthly uptime report for all of our servers. The problem is that the report generation never goes beyond 0% and times out. I've tried changing the range to just a day, or just a week, but no m...
Tue, 10 Jun, 2025 at 9:37 PM
PRTG in Fortigate
I'd like to configure PRTG Monitoring on Fortigate. I configure the SNMP traffic on the wan interface but i obtain the following error: "No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, communit...
Tue, 10 Jun, 2025 at 9:37 PM
Feature Request - HP ProCurve System Health Sensor
Hi, we run several HP Procurve switches in our environment and it would be great to have a 'system health' sensor similar to what you have set up with other vendors. It would be very helpful to see the status of things like CPU, Mem...
Tue, 10 Jun, 2025 at 9:37 PM
REBOOT machine using PRTG
Hello, how can i restart automatically the supervised machine when the ping sensor is warning using PRTG Article Comments Dear haliminfo PRTG itself does not offer such option. However, you could use a notification trigger wh...
Tue, 10 Jun, 2025 at 9:37 PM
95th percentile for custom IPFIX sensor
I am trying to get a 95th percentile bandwidth usage figure for a custom sensor for a calendar month. I can do the calculation, but I would like to display the figure on the table that currently shows "Channel ID Last Value (volume) ...
Tue, 10 Jun, 2025 at 9:37 PM
All WMI Free Disk Space (Multi Disk) giving "This sensor has not received data for 30 days"
We had this time of sensor working properly on Windows Server 2012/2008, but we try to monitor a Windows 10 Pro computer and we get this error: "This sensor has not received data for 30 days. Please check 'WMI Delay' channel o...
Tue, 10 Jun, 2025 at 9:37 PM
VMWare moving away from soap to API
Since vmware are moving away from soap and toward rest api starting with 6.5 is there any view of redeveloping the soap probes in order to take advantage and if so what are the timescales. We are looking at deploying 6.5 to our customers ...
Tue, 10 Jun, 2025 at 9:36 PM
RPC Server not accessible. Port Error Error # 10060 on one sensor
Hello, we are experiencing the above error randomly on a number of servers we monitor. Non of the listed resolutions for this issue have fixed it. Weirdly we only see it on certain sensors, most wmi will work fine however disk checks wil...
Tue, 10 Jun, 2025 at 9:36 PM
SSH Disk Free (no channel)
I was having problems with a SSH Disk Free sensor for one of my Linux machines. I tried removing the sensor and re-adding it. When I added it, I lost all of my channels and any ability to add channels. When I clicked the Channels tab in the...
Tue, 10 Jun, 2025 at 9:36 PM
Local Probe is disconnected permanently
Hi, i have installed PRTG (latest version) on my PC to Test PRTG. We recognized a problem as descibed in the Title, the local probe will stay disconnect. I have restarted the PC several times and followed the one and only guide i could find...
Tue, 10 Jun, 2025 at 9:36 PM
HTTP Password in PRTG
hello, How to change the length of passwords in PRTG because currently it is limited to 8 characters ? Article Comments Hi there, It's actually the other way around. :) The password must have a minimum of 8 characters a...
Tue, 10 Jun, 2025 at 9:36 PM
WMI MSSQL 2016 Sensor
Hi there ! We have a Windows Server 2012 R2 that includes Microsoft SQL Server 2016 running on it. I have a PRTG account and when i click to add sensor, and select the 'database' section, i can't see Microsoft SQL 2016 WMI ...
Tue, 10 Jun, 2025 at 9:36 PM
How can I monitor datastore latency in ESXi 5.5
I have vCenter 5.5 U2 setup and would like to monitor the individual datastore latencies as separate sensors. Currently I can only see the guest latency if its viewed from the VMware Virtual Machine (SOAP). Article Comments Hi M...
Tue, 10 Jun, 2025 at 9:36 PM
Kann man virt./phys. Server via PRTG neu starten?
Wenn ja, wie? Article Comments Guten Tag, eine vorgefertigte Funktionalität gibt es hierfür nicht, aber es wäre mit einer scriptbasierten Benachrichtigung machbar. Siehe auch: How To Reboot a Computer via Windows Management ...
Tue, 10 Jun, 2025 at 9:36 PM
Can I change the default chart type?
For sensors which should bandwidth, I always need to change the Sensor Display setting to "show in and out traffic as positive and negative area". Is it possible to modify the configuration of PRTG so that this is the default char...
Tue, 10 Jun, 2025 at 9:36 PM
Is it possible to display the Groupname into Enterprise Console Popup?
Hi, is it possible to display the group names of the individual devices? We monitor several customers and it can happen that machines have the same name, the group name (= Customer name) would be interesting. It is around the popup wind...
Tue, 10 Jun, 2025 at 9:36 PM
Network map
Hello, We are trying to make a map of our network. If we connect the core switch to an aggregation switch and one of the sensors goes down, the first half of the connect line goes down. Is it possible to link the connected interfaces, i...
Tue, 10 Jun, 2025 at 9:36 PM
WMI Intermittent Connection Errors
Connection could not be established (80010002: Call was canceled by the message filter) (code: PE015). It appears that you are experiencing some difficulties with WMI or related areas. For more information, please see our knowledge base: ht...
Tue, 10 Jun, 2025 at 9:36 PM
Netflow Graph Options
We are just trying out PRTG, and the primary functionality we need is for collecting Netflows. Is there a way to view the "Top Talkers," "Top Connections," and "Top Protocols" as a line or area chart? The line/...
Tue, 10 Jun, 2025 at 9:36 PM
DNS lookup Sensor
Hello is there a sensor in PRTG, which can be added to each device to lookup for the DNS-Entry and / or the IP-address of this device? Like it is possible with "nslookup". I will monitor, if there is valid DNS-Entry for seve...
Tue, 10 Jun, 2025 at 9:36 PM
Notifications Stopped Working
We were chugging along just fine and two weekends ago our notifications just stopped working. We are receiving an alert in the lower right corner indicating that something was wrong with notifications. We have been inside and outside the ...
Tue, 10 Jun, 2025 at 9:36 PM
PRTG Core Server Service stops at 12:42 AM (Eastern Time zone).
Hello there, I have a strange issue. For some reason the PRTG Core Server Service stops at 12:42 AM (Eastern Time zone). I have updated to the current version and its stable (PRTG Network Monitor 17.1.30.1681 x64). I have a colleagu...
Tue, 10 Jun, 2025 at 9:36 PM
Unmögliche Prozessorlast Werte
Guten Tag In Letzter Zeit kriege ich vermehrt Alarme von meinem PRTG, genauer den "Prozessorlast"-Sensoren für Windows, mit unmögliche Prozentwerten von 1'000 - 1'000'000 % Zum Beispiel: "1 742 % (Gesamt) lieg...
Tue, 10 Jun, 2025 at 9:36 PM
HTTP API / Sort by multiple columns
Hallo! I try to sort the xml output by multiple values. I already tried: .../api/table.xml?content=sensors&columns=objid,downtimetime,device,sensor,lastvalue,status,message,priority,minigraph,checkbox&filter_status=5&filter_st...
Tue, 10 Jun, 2025 at 9:36 PM
PRTG reports not showing chart images when printing
The reports are creating blank charts when saved to PDF and emailed, though if I run it manually to http it shows up and I am able to print that out manually to pdf. I have cutepdf writer installed on Win 7 Pro machine and it prints ok to...
Tue, 10 Jun, 2025 at 9:36 PM
Importing MIBs
I have used the import tool and both saved the file and copy/pasted it into the MIB folder as well as on the machine installed the importer and saved for PRTG. I tried creating a new monitor but cannot find the ReadyNAS mib that I created....
Tue, 10 Jun, 2025 at 9:36 PM
XML: XML Parser mismatch
Hello, I have PRTG Server installed on Windows Server 2012 R2. I need monitor nginx, so I've configured new monitor using XML Custom EXE/Script Advanced The monitor script was downloaded from : https://kb.paessler.com/login?next=/e...
Tue, 10 Jun, 2025 at 9:36 PM
SNMP ERROR# 2003
Hello everyone, I got error 2003, but the different things is i receive it on some snmp-receiver sensors of my device (other snmp sensors is working) I tested with SNMP_Test tool and all the OID was working. so i checked the traffic wit...
Tue, 10 Jun, 2025 at 9:36 PM
Changing/Setting Maps default refresh time
I am aware of the per user view controls to set a Maps refresh interval, but I'm looking for a way to change/set the default to 10Min. Is this possible? Article Comments Hello, thank you very much for your KB Post! I'm...
Tue, 10 Jun, 2025 at 9:36 PM
Setting up SNMP for Windows for bandwidth monitoring
Hi I am trying to monitor bandwidth using SNMP on a windows machine. I found this article https://https://helpdesk.paessler.com/en/support/solutions/articles/76000042365 which tells how to enable the Service which I have done but PRTG can&...
Tue, 10 Jun, 2025 at 9:36 PM
What is local probe means ?
SNMP sensor for bandwidth monitoring is working fine. However we I try to add another sensor packet sniffer, it is un-selectable. Means I am not able to select packet sniffer sensor for bandwidth monitoring Article Comments Hi ...
Tue, 10 Jun, 2025 at 9:36 PM
prtg running on port 443, but port 80 still used?
Is there any way to stop paessler from listening on port 80 when I use prtg in ssl mode? I'd like to run a special website on the same server Article Comments Hello, please see PRTG blocks port 80 although I'm using SS...
Tue, 10 Jun, 2025 at 9:36 PM
Replicate Virtual Machine
Hi, i have question regarding the core installation. Is it possible to install a PRTG Core in Site A with IP10.0.0.1 and replicate the VM to Site B with ip 10.1.0.1 so in case side a is not reachable we can boot the VM on site b? It wo...
Tue, 10 Jun, 2025 at 9:35 PM
Dashboard Map loading after server restart
I have a dashboard map running on a RaspberryPi on a big TV, which is working great. However, if the server is restarted or the connection is lost and the dashboard refreshes, it just shows "Loading..." at the top, even after the ...
Tue, 10 Jun, 2025 at 9:35 PM
Find all sensors with a certain user credentials
Hi everyone Is there a way to Show all sensors who are using a certain account? For example I m looking for all sensors working with the domain admin account. Thank you Paul Article Comments This should be what you're loo...
Tue, 10 Jun, 2025 at 9:35 PM
Sensor - Instances not found
I have four sensors that are giving the same exact alert. What do i need to do to rectify this? Physical Disk: Percent Disk Time 3 Physical Disk: Disk Writes/sec 3 Physical Disk: Disk Reads/sec 3 Physical Disk: Current Disk Queue Length 3...
Tue, 10 Jun, 2025 at 9:35 PM
WAN Utilization
PRTG is reporting my WAN utilization has hit a max of 142,000 kbps but I only have a 100 Mbps internet connection. Is PRTG mis-reporting or am I polling the wrong item in the firewall? Thanks Article Comments Ah, turns out I...
Tue, 10 Jun, 2025 at 9:35 PM
Show sensor stats from multiple cores on a single map
I'm looking to display a world map of all our sites showing latency stats and up/down stats in a traffic light style. Would also like to display some other stats such as alerts per region etc in a side column. We have regional PRTG core...
Tue, 10 Jun, 2025 at 9:35 PM
Can binding messages be modified for SNMP trap sensors?
Right now we are monitoring our wireless LAN controller to send traps when an AP is disassociated. I have set up the filtering for the messages that I want to see in PRTG and we have added the MIBs for the WLC but when we get an alert here ...
Tue, 10 Jun, 2025 at 9:35 PM
snmp ver 3 - new sensors for Cisco Nexus
Wanting to know is there any way to download and install new sensors - like Visio stencils for more current and specific pieces of equipment such as Nexus 9K switches? Also want to know how can I tell easily which sensors are snmp v3 capa...
Tue, 10 Jun, 2025 at 9:35 PM
Access violation at address
What does the error message "Access violation at address [...] in module 'PRTG Probe.exe'. Read of address [...]" represent for the sensors. I am receiving this error message for an incredible amount of sensors on many di...
Tue, 10 Jun, 2025 at 9:35 PM
HOW CAN I SEND THE VARIABLES DATA IN EXECUTE HTTP ACTION?
Hi, i need to send the notification by EXECUTE HTTP ACTION, in my server i get the request but i cant take the variables, can you show me a little example to get it? how i have to send the data on Postdata field? Thanks. Article...
Tue, 10 Jun, 2025 at 9:35 PM
PRTG get the value for "Upper Warning Limit" automatically?
I read PRTG Manual: Sensor Channels Settings. As I know after discovery for temperature Router device, by default "Upper Error Limit" will have value let say 70C. but why "Upper Warning Limit" is left blank? Is it poss...
Tue, 10 Jun, 2025 at 9:35 PM
SNMP-Fehler "No Such Name" nach Austausch von Netzteil
Guten Tag Ich habe den Sensor "SNMP Cisco Systemzustand" auf meinen Switch (Cisco Catalyst 3750-X) angewandt und von den Vorgeschlagenen Elementen den "System Health Netzteile" gewählt. Der Sensor ist über mehrere Woch...
Tue, 10 Jun, 2025 at 9:35 PM
New SQL v2 Sensors, how to check for string result?
The new SQL v2 sensors seem to be a little more complicated. How can I simply check that the string result is "something"? Article Comments There you go :) Apr, 2017 - Permalink Ta :) Apr, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:35 PM
SaaS-Sensor shows "No Data since Startup"
Hallo, ich habe folgende Situation: Auf den Außenstandorten, auf den Remote-Probes zeigt der SaaS-Sensor die Meldung "No data since startup". Auf der Probe am Core Server funktioniert der SaaS-Sensor. Habe ich das richtig ...
Tue, 10 Jun, 2025 at 9:35 PM
Configure probe with multiple core server IPs
Our PRTG Core is behind a firewall with multiple WAN links. Port-forwarding is configured on the firewall for remote probes to connect in to the core - and this is possible on any of the WAN IP addresses. However, the probe can only be co...
Tue, 10 Jun, 2025 at 9:35 PM
How can I silently install a remote probe in my network?
I would like to automatically deploy and configure a remote probe in my network. However, because this is an isolated network it is not possible to install the remote probe directly on the server via PRTG’s web interface. Is there anothe...
Tue, 10 Jun, 2025 at 9:35 PM
EXE/Script Advanced PowerShell get-content problem
Hi, how can I read the content of a local text file within a powershell script in a custom sensor? I'm currently stuck while trying to read an encrypted password from local text file, specifically with the get-content command, the lin...
Tue, 10 Jun, 2025 at 9:35 PM
PRTG API to find all duplicate entries
Id like to be able to use the PRTG API to create an export of all of the duplicate entries in my environment. Over the years MANY devices have been double imported creating double the amount of sensors required. Like to perform a little cle...
Tue, 10 Jun, 2025 at 9:35 PM
import external rrd files
Is it possible to import external rrd files in PRTG? Article Comments No, PRTG uses its own database format. Apr, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:35 PM
Failed to read paessh command from shell (1). Reason: read_paessh timeout
I have two Linux/Unix machines that are using SSH Disk Free sensors. Since January's PRTG update I have been seeing the error message posted above. I looked at another support thread and saw a question exactly like mine, except the answ...
Tue, 10 Jun, 2025 at 9:35 PM
Powershell custom sensor
I created a powershell script that returns disk space, CPU, memory etc and I'm using it as a custom EXE sensor. Only problem is its kicking back a "Response not well formed" error so I'm guessing its not liking the format ...
Tue, 10 Jun, 2025 at 9:35 PM
VPN USER SENSOR
I use a VPN sensor to check the users who are connected to our ASA CISCO. How can I clear the list of users that are listed? Is it possible to list only those that are online? Article Comments Hello and thank you for your KB-Pos...
Tue, 10 Jun, 2025 at 9:35 PM
Error when using setobjectproperty in API with Sensor Factory item
Hi, I have a perl script that clones PRTG sensors using the web API, changing some parameters in the process. In the past this same script worked fine but after not using it for quite some time, it is now returning an unexpected error (seve...
Tue, 10 Jun, 2025 at 9:35 PM
Missing configuration auto-backups folder.
Dear support, I can't locate the folder 'Configuration Auto-Backups' on the Data folder directory that you've given. I've been to core administrative tools to create a configuration snapshot but no luck. I already conf...
Tue, 10 Jun, 2025 at 9:35 PM
Unreliable VMWARE Datastore sensor
I have a 3 host environment and all three are connected to a SAN. Looking at the three hosts, they all seem to read different values from the datastore. Aside from not being able to rely on the sensor, one is showing a low disk space erro...
Tue, 10 Jun, 2025 at 9:35 PM
Memory overflow when using Browser
We create a alarm map and it is permanently showing in a browser window. In a few hours the browser crash down, because the memory is overflow. It is the only task that run on the system and it doesnt matter what kind of browser we use. ...
Tue, 10 Jun, 2025 at 9:35 PM
API get specific channel
Hello, I know i'm not the first one but i cant find the good solution. I want from the JSON (.htm) or all channels or 1 specific channel. Is this possible and if possible can i get a example? 2096 is the sensor id and the channel i wa...
Tue, 10 Jun, 2025 at 9:35 PM
How do I customise a sensor name using another OID?
In a oidlib file, how can I get a value from an OID and put it into a name and another value from an associated OID for the sensor value? Basically what I have is this: 1.3.6.1.4.1.674.10892.5.4.700.12.1.6.1.1 = "2280" 1.3.6.1...
Tue, 10 Jun, 2025 at 9:35 PM
understand the cisco asa vpn sensor
What does the "downtime" channel on the cisco asa vpn sensor represent? What generates an error condition? In short ... what are ways to trigger a "down" condition on a vpn connection keeping in mind we have some connect...
Tue, 10 Jun, 2025 at 9:34 PM
How to make "HA" when we will have more then 5,000 sensors
Hello Paessler, Could you share with me some "Best practices" how to make High Availability cluster of PRTG, when we have more then 3,000 sensors and we plan more then 5,000 sensors. Your website (https://www.paessler.com/prtg/req...
Tue, 10 Jun, 2025 at 9:34 PM
What are the requirements to detect all of a computers sensors?
I've added several computers in my LAN domain to the Windows>Clients device group (all with the same settings), however only 2 (out of the 10 or so) have found all their sensors, the others only show the Ping and RDP sensors. I'...
Tue, 10 Jun, 2025 at 9:34 PM
PRTG Map Object Size
Hi there, I was wondering whether you could confirm whether it is possible to change the size of an object on the map. I really like the 'Alarm Gauge' object, however i would love to make it 2 or 3 times bigger, as we display th...
Tue, 10 Jun, 2025 at 9:34 PM
Top 10 lists from VMware VCenter
We have a VMWare ESXi cluster controlled by a VSphere server. We are looking to create a top 10 list, ideally to display on a map of: Virtual servers by “CPU Usage” Virtual servers by “Network Received” Virtual servers by “Network trans...
Tue, 10 Jun, 2025 at 9:34 PM
Execute Program
Newbie - We have a Client that uses PRTG - We sell application to enhance Portable Mobile Radios He requires notifications to go to his radios - what is the easiest way of getting this information - we will have a PC that will have net...
Tue, 10 Jun, 2025 at 9:34 PM
Clone a EXExmlSensor to multiple devices
Hi @ All, I've wrote an EXExmlSensor based on Powershell. Thx to the Knowledebase Folks which helped me further. Now i should deploy this Sensor to around 500 Machines. Is there any possibility to do this at once? Sure i can clone...
Tue, 10 Jun, 2025 at 9:34 PM
Inaccurate WMI Disk Sensors
Hi there, we are noticing WMI Volume and WMI multidisk sensors are not updating to show the actual disk space after having cleared space. over 24hrs has no passed and we are unable to make these sensors show accurate data. I must say that t...
Tue, 10 Jun, 2025 at 9:34 PM
Domain trust
Hello, its possible add groups from active directory OU trust domain? I have prtg in domain A. Second domain B is in read only trust. I need add OU from domain B. Thank You Article Comments Hi there, Only users/groups fr...
Tue, 10 Jun, 2025 at 9:34 PM
Show selected devices "starting with device name" using API
When using PRTG API, is it possible to use filter_device=xyz, where xyz are the same first 3 characters of any device name? In SQL I would write Like 'xyz%' Article Comments Simply add &filter_name=@sub(xyz) to your ...
Tue, 10 Jun, 2025 at 9:34 PM
Error starting core service after upgrade to vesion 16.1.21.1924
After an upgrade from version 15.1.15.2022 the core server won't start anymore. We get an message that the webservice has an issue starting. In the PRTG Core Server Log, a message is displayed: 11/04/2017 14:17:40 Ticket ReadHeaders E...
Tue, 10 Jun, 2025 at 9:34 PM
Geo maps not working
HI all, i try to show geo maps on my maps, but geo maps not showing anything in my map. is there anything that I should do to fix my maps ? need your advice sorry if my english language so badly. Article Comments Hello the...
Tue, 10 Jun, 2025 at 9:34 PM
Is the size of Netflow data limited ?
Hi, I am working with Netflow sensor V9 to monitor a bandwith used by my CISCO Switch. I want know if the size of Netflow data is limited. In other words, is Netflow data automatically deleted after a certain time or if it exceeds a cert...
Tue, 10 Jun, 2025 at 9:34 PM
Have gauges ignore history
I have a few maps that use sensor channel gauges. I have upper limits set, but the gauges maximum displayed value on the "dial" is based off the max recorded value in history. Is there a way to have the gauge reset the maximum val...
Tue, 10 Jun, 2025 at 9:34 PM
Device Template not working fine
Hi there I created a Device (SUSE Linux Enterprise with Oracle installed) with some Standard Sensors (Ping, Memory, SSH Disk, SSH Load) and 17 Oracle SQL V2 Sensors. Then I created a Device-Template from this Device. When I start an A...
Tue, 10 Jun, 2025 at 9:34 PM
Downtime reset
We are using PRTG to monitor a device or two across a few 100 sites. We also need to do reporting on these to show how long a device has been down for. We have noticed that sometimes a site may be down for a month then something like the pr...
Tue, 10 Jun, 2025 at 9:34 PM
User Audit
I am possible to see changes made to a sensor by a specific user if i look specifically for it, but is it possible to create a report/log of changes made by a specific user? (filtered on the user) Article Comments Unfortunately,...
Tue, 10 Jun, 2025 at 9:34 PM