kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG API displaying only status ID without current PRTG version.
Hello, my question is simple as that. I figured out how to show exaclty this: 17.3.33.2830+ 4 or 17.3.33.2830+ Warning. But is there a possibility to show it without PRTG version? Another my question. Is status ID actually the integer...
Tue, 10 Jun, 2025 at 9:07 PM
Windows Server 2016 compatibility w/ PRTG v15.3.17.2996
Our company will be upgrading the PRTG server from Windows Server 2008 to Windows Server 2016 - verifying the running version is compatible w/ server 2016. Also verifying the application works w/ Windows 10. Article Comments Hel...
Tue, 10 Jun, 2025 at 9:07 PM
Cluster PRTG
Can I move my sensors from "Local->Probe Device" to a new group called "Cluster Probe Device"? also with export/import? or I have to put everything from scratch :( Article Comments Right click the device y...
Tue, 10 Jun, 2025 at 9:07 PM
Error 106 with table Hardware
https://imgur.com/a/B5NdR Prtg cant show information hardware device. I user prtg monitor server 2003 via WMI. Telnet server target port 135 ok. start service Remote Registry and Remote Procedure Call(RPC) on server target (server 2003) use...
Tue, 10 Jun, 2025 at 9:07 PM
IMAP sensor
Hello, I am trying to set up a sensor in PRTG that alerts me when an email comes in regarding a power outage in my building. But I'd also like to change the condition to UP upon receiving a different email. Is this possible? I.E. I...
Tue, 10 Jun, 2025 at 9:07 PM
SG300 SNMP
We have a Cisco Switch SG300-52 but i don't reach to configure snmp trap of it on prtg. Article Comments Hello, Thank you for the KB-Post. Is SNMP already fully enabled on the switch (see: https://community.spiceworks.com/...
Tue, 10 Jun, 2025 at 9:07 PM
How can I get a visible notification when a sensor goes down
I'm looking for a visible notification, like a flashing light, to inform me when a sensor goes down. How can I accomplish this? Article Comments Blink(1) is the world’s best indicator light, designed to give you glanceable...
Tue, 10 Jun, 2025 at 9:07 PM
Sensor Graph Change Horizontal Scale
Hi Support, Is there a way to change the horizontal scale of a graph, or create a custom graph just as a one off with a different scale e.g. for 7 days? Thanks Article Comments Hello SSR, Thank you very much for your knowl...
Tue, 10 Jun, 2025 at 9:07 PM
Channel Limits Override
When a channel limit is configured in the WMI Multi Disk sensor, is that channel limit supposed to override the default limits configured for the sensor on the Settigns tab? I've configured a channel limit for one particular disk to be...
Tue, 10 Jun, 2025 at 9:07 PM
APC UPS Self-Test Correlation
We have an issue with alerts being generated for the UPS capacity during a self-test. Is there a way to create a correlated alert or detect the difference between a self-test capacity drop and an incident capacity drop? Article Com...
Tue, 10 Jun, 2025 at 9:07 PM
Sunburst map font size way too small
We changed the setup on our PRTG host , we have the display spanned over 2 vertical stacked 17"monitors each displaying half of the sunburst. Now the circle map is very big , but the text in circle map is almost unreadable small , ev...
Tue, 10 Jun, 2025 at 9:07 PM
Sanal Sunucuları otomatik nasıl ekleme?
Hello, Automatically deletes and adds newly deleted virtual servers to an ESX server. I do not want to add it manually. Does it automatically scan and add or remove itself? Article Comments Hello there, we appreciate your co...
Tue, 10 Jun, 2025 at 9:07 PM
Timeout. No packets received. (code: PE062)
my sensor GOS all the time swearing at Timeout. No packets received. (code: PE062). How can this situation be remedied? this article does not help https://helpdesk.paessler.com/en/support/solutions/articles/7600004187456-getting-error-pe0...
Tue, 10 Jun, 2025 at 9:07 PM
PRTG RPI Mini Probe // Deleting the config file manually?
Hello, Is it possible to delete a config file for core server IP, access key etc.. manually? It can be overwrited by another configuration (I know that) but i would like to delete it manually straight from rpi config file, so it can b...
Tue, 10 Jun, 2025 at 9:07 PM
Sometimes 0 KByte in Packet Sniffer
I have a switch mirror port configured to sniff my wan interface with PRTG. Everything is running great, i made two packet sniffer sensors (for Upload and Download) and PRTG shows my real bandwidth i use. But sometimes, every 5-10min, the...
Tue, 10 Jun, 2025 at 9:07 PM
Can't get vCenter added with hosts, vms, datastores, etc..
I want to be able to monitor VMWare exactly like the product says: https://www.paessler.com/vmware_monitoring I add my vCenter server 6.0 (Windows 2008 R2 server) and under CREDENTIALS FOR VMWARE/XENSERVER I enter my domain user and passw...
Tue, 10 Jun, 2025 at 9:07 PM
Hi, we want to use this service https://www.messagebird.com/en/voice-messaging for critical alarms i
Notificaton of PRTG alarm via voice call service messagebird Article Comments Hi there, Unfortunately, we don't have any successful implementations of Text-to-Speech or Call-Notifications. We don't really recommend thi...
Tue, 10 Jun, 2025 at 9:07 PM
Maps with Sensortype based tables
Hi, I like to show Sensortyp based tables on my maps (Tables for only Ping or CPU, Memory, etc.). Via libraries we can group Sensortyps together, but there is currently only the possibility to integrate libraries in maps via sunburst or...
Tue, 10 Jun, 2025 at 9:07 PM
how to create a new sensor based on this cURL command?
so I have this cURL command which I want to convert to a PRTG sensor. Any ideas how it can be done? This is the cURL command: curl 'https://host.com/api' -H 'referer: https://www.mycompany.com' --data-binary '{&q...
Tue, 10 Jun, 2025 at 9:06 PM
https://kb.paessler.com/en/topic/413-how-can-i-move-migrate-my-prtg-installation-to-another-computer
Hi, we did a move from one server to our new server with this KB https://helpdesk.paessler.com/en/support/solutions/articles/7600006351113-how-can-i-move-migrate-my-prtg-installation-to-another-computer After that, I could sign in but there...
Tue, 10 Jun, 2025 at 9:06 PM
no probes in failover node
How come there are not probes in the failover node of the cluster architecture ? Why is it only the master node has probes, shouldn't the master pass-on this configuration. And how is it that on my master node there are more sensors ...
Tue, 10 Jun, 2025 at 9:06 PM
Monitoring total connections on F5
Hello evryone ! I have a F5 and I would like to know how to show the number of connections i have on my pool/node in PRTG. My colleague successfully extracted OID and I could had a sensor throught "SNMP library" called "po...
Tue, 10 Jun, 2025 at 9:06 PM
Supermicro IPMI - CPU Temperature on certain mainboards
Dear PRTG team, On some Supermicro Motherboard, the CPU temperatures are reported as "Low", "Medium", "High" or "Overheat". The current (beta) IMPI Sensor does not return any CPU temperature(s) on s...
Tue, 10 Jun, 2025 at 9:06 PM
C:\ProgramData\Paessler\PRTG Network Monitor\StreamLog # .csv is emtpy
Ok! So, ive added netflow logging to prtg. Very cool. While looking at it, im noticing that there is a lot of "other" traffic. During my troubleshooting and searches of the PRTG knowledge base I found that I need to turn on &qu...
Tue, 10 Jun, 2025 at 9:06 PM
Number of Sensors Limitation
Dear Paessler We are working as MSP, and need control over the number of sensors for each company. We use the "Number of Sensors Limitation", but is this setting inherited to other groups below? In advance, thanks Kind regards, ...
Tue, 10 Jun, 2025 at 9:06 PM
how to monitor Oracle RAC using table space
PRTG does not support Oracle RAC monitoring at all ..so it's possible if , we monitor using table space view ? Article Comments Dear Ahmad, I'm afraid that there are still no plans to offer a native sensor for Oracle R...
Tue, 10 Jun, 2025 at 9:06 PM
SNMP Traffic shows wrong unit
We monitors both Cisco and Zyxel switches. On Zyxel switches (ex MES2110) all SNMP Traffic values shows with wrong units. If I compare traffic that goes thru both a Cisco and a Zyxel switch, the value shown from the Zyxel switch is 1000 tim...
Tue, 10 Jun, 2025 at 9:06 PM
How to set limits with list of values?
Hi! I have snmp sensor which return one of the following values: 1, 2, 3, 4. How to set up sensor limits, to make warning if value is "1" and "3", make alert if value is "4", and make 'ok' if value is ...
Tue, 10 Jun, 2025 at 9:06 PM
Monthly report
I created a schedule report for monthly traffic on 1st of every month. The report always generated the report at 12AM of 1st, how can I change the report time to 9:00AM on 1st of every month? Thanks. Article Comments Hi there,...
Tue, 10 Jun, 2025 at 9:06 PM
Alert for snmp sensor with text values
Hi, all! I want to monitor my APC ups. I use custom snmp lib, and there is OID, which can return one of the balues from 1 to 4. For this values ther are lookups (unknown(1),batteryNormal(2),batteryLow(3),batteryInFaultCondition(4)). How can...
Tue, 10 Jun, 2025 at 9:06 PM
Display Maximum Value of Free Disk Space on a Map
On the WMI Free Disk space sensor Maximum Value is the size of the disk. Is there a way to display that as an object on a map? Article Comments Hello, You can try the following: - in the "WMI Free Disk Space" sens...
Tue, 10 Jun, 2025 at 9:06 PM
Problem adding Hyper-V Virtual Machine sensor on scvmm 2016
Hi, I have problem adding Hyper-V Virtual Machine sensor on scvmm 2016 server 2016. the error is 80041010: The specified class is not valid. All other wmi sensors are fine(cpu, memory...) When i try to add Hyper-V Virtual Machine sensor o...
Tue, 10 Jun, 2025 at 9:06 PM
How can I easily monitor all my ESXi hosts and be alerted on memory and CPU usage?
I have around 80 ESXi hosts that I have added into PRTG.. I have the "host performance" sensor on all of them.. I want to be alerted when CPU or Memory usage % goes over 80%.. What is the easiest way to accomplish this and can i...
Tue, 10 Jun, 2025 at 9:06 PM
SMART Monitoring
Hello, I would like to be able to monitor my workstations S.M.A.R.T SATA HDD's for proactive detection of faulty disks. I note that a Paessler knowledge base article from 2014 informs that this option is not available within PRTG for SA...
Tue, 10 Jun, 2025 at 9:06 PM
Notify if a file has not been modified
Been doing a lot of searching and think I am close, just need some further help on the threshold trigger and if it is possible. Just like in this thread https://helpdesk.paessler.com/en/support/solutions/articles/66137-file-sensor-notify-if...
Tue, 10 Jun, 2025 at 9:06 PM
How can I change the PRTG version string shown in the graphs of PRTG?
I would like to change the default string that is shown in the lower left corner of every graph shown in the PRTG web interface and the Windows GUI. Instead of the PRTG version, I would like to print my own text there. How can I do this? ...
Tue, 10 Jun, 2025 at 9:06 PM
Setup SNMP Trap bindings for ospfNbrState Change = down ?
Im seting up an snmp trap error filter for ospfNbrState when value is 1 (down). ospfNbrState oid = 1.3.6.1.2.1.14.10.1.6 value: down(1) attempt(2) init(3) twoWay(4) exchangeStart(5) exchange(6) loading(7) full(8) I configured the err...
Tue, 10 Jun, 2025 at 9:06 PM
Folder sensors to the same host works for some shares and not others???
Hi All I have set up a lot of folder against our inhouse fileservers. These are used for accounting against our clients. We basically have one server with one share for each client, and another server with two shares for each client. I...
Tue, 10 Jun, 2025 at 9:06 PM
Notification of alarm to my application
Can I send notifications, when alarms occur, with alarm information to an indicated URL (post or get request) by analogy with SMS or email notifications? Article Comments You can sure use the HTTP notifications in order to push ...
Tue, 10 Jun, 2025 at 9:06 PM
how to modify the mail template ? comment Modifier le modèle de courrier ?
bonjour je suis sur prtg version 17.3 et je veux Modifier le modèle de courrier par défaut.. est ce qu'il existe une méthode personnalisées le HTML si oui comment si non c'est quoi la procedure a suivre merci d'avance I ...
Tue, 10 Jun, 2025 at 9:06 PM
How to create value related custom map objects?
Hi, I have a question regarding to "value related custom map objects" (different to status related map objects). I basically know how to create custom map objects. Now I want to modify a copy of the \webroot\mapobjects\trafficli...
Tue, 10 Jun, 2025 at 9:06 PM
Resetting Default Sound File
Hi, I followed the article already on the forums for changing the default sound of the alert notifications for a down sensor. After doing this the new sound did not work and so I have since tried to reset it back to default with the origi...
Tue, 10 Jun, 2025 at 9:06 PM
Failover node monitoring setting is not updated in PRTG cluster
It consists of one primary master node and one failover node. I changed the monitoring settings at the master node, but the monitoring settings of the failover node are not changed. Clusters are recognition that is automatically updated in ...
Tue, 10 Jun, 2025 at 9:06 PM
Bash script to get free space for a specific mount point
Hi, Here is a script we wrote to check free space on a mount point passed in parameter. If the mount point is nfs type, the script writes and deletes a test file to validate the access. The free space percentage is recalculated since th...
Tue, 10 Jun, 2025 at 9:06 PM
How i can monitor SAN Storage DELL Vnxe3200
Where can I find MIB files for my SAN device Vnxe3200 i don't found this MIB file device any one can help me ? sorry for my language Thank you Best Regards Article Comments Hello there, If you can't find a MIB,...
Tue, 10 Jun, 2025 at 9:06 PM
Subtract penultimate measurement from last measurement
Hi, I have a sensor, wich measures an increasing value. Now I want to devide the newest mesurement from the last one to get the number how much it increased this time. I cant find a way to do this with a factory sensor. X = B-A / <-...
Tue, 10 Jun, 2025 at 9:06 PM
Multiple dependencies?
It should be possible to 'multi-select' dependencies. I use the factory sensor quite a lot, to make some sums and stuff like that, and I can only choose one of the sensors as dependant. This gives me some problems if one of the sens...
Tue, 10 Jun, 2025 at 9:06 PM
REST API structure
Hi, I am trying to get your RESTAPI working and am getting an error returned "Last Message: '=' is an unexpected token. The expected token is ';'. Line 29, position 94.: In the PRTG screen when it polls the url ...
Tue, 10 Jun, 2025 at 9:05 PM
Map objects; example HTML-file of non-static map object
I want to create and use my own non-static map object (with status display and the use of my own image) -> From the right side of the Map Designer Window (properties). My idea was to find the HTML-file of one of the standard non-static...
Tue, 10 Jun, 2025 at 9:05 PM
Gauge Max Value
Hello together I'm trying to set up some Maps for our company. I used a few Gauges (the ones which look like a speedometer). My problem is now that they "autoscale" with the highest value they had. So the same value looks d...
Tue, 10 Jun, 2025 at 9:05 PM
In PRTG Which configuration settings will be given priority to receive alert is it sensor level sett
For Oracle sql type sesnor I have seen value for warning/error being defined at sensor settings,for few at channel level defined the value for warning/error. could you please help me to understand how these configurations will work to rec...
Tue, 10 Jun, 2025 at 9:05 PM
want to up sensor
if i have current licence 500 and i want to up sensor 2000 i can use new licence and replace current licence ? thanks Article Comments Hi there, Yes, this is possible, you can upgrade the current license to the 2,500 sen...
Tue, 10 Jun, 2025 at 9:05 PM
SNMP Traffic sensor wrong bandwidth values
Hi, I'm testing PRTG to have an overview of the bandwidth usage for our WAN connections but it seems the values returned are not correct. I use 30 seconds intervals, 64-bit snmp traffic sensor with snmp 2c authentication to cisco switch...
Tue, 10 Jun, 2025 at 9:05 PM
Windows Mobile App & Push Notifications
Hi, For some reason I seem to be getting a large number of Push notifications for the same sensors as they change state. When I look into the Notification contacts section in the setup, I see that the Windows App is creating a large numbe...
Tue, 10 Jun, 2025 at 9:05 PM
Google Maps API
I'm using google map for the creation of maps on my prtg, how come when i dragged in the object Geo Map, i get the broken image link. how can i fix that? Article Comments I'm afraid we do not quite understand what you me...
Tue, 10 Jun, 2025 at 9:05 PM
Geo Map shows only question marks
Hello y'all until my Geo Maps view worked fine. Now (I _assume_) due to the last Windows Updates the map shows only question marks. I have already tried to clean the cache, restart, change the map provider from "Default" to &q...
Tue, 10 Jun, 2025 at 9:05 PM
How do we write a basic console app sensor in C#?
Where can we find some sample code for writing a basic sensor in c#? We may monitor some SQL Server databases with the "Microsoft SQL v2 Sensor" and a query. Though we would prefer to write our own executable and install that in P...
Tue, 10 Jun, 2025 at 9:05 PM
Map-Object - Channels of a Sensor - with only specific channels
Hi, I am not sure if this topic is already answered somewhere else, but is there a way to only show specific channels of a sensor in a table? I know that you can create custom map-objects like graphs and with hide="Channel ID, Chan...
Tue, 10 Jun, 2025 at 9:05 PM
Can I disable the "Unusual" alert on a specific sensor?
We found "unusual" alert is useful for detecting the pattern of sensor. However, some sensors are really no special pattern and we want to disable to detect the "unusual" alert on it individually and reduce the fault ...
Tue, 10 Jun, 2025 at 9:05 PM
How do I change the body text of the e-mail for sending these emails
hi I use the prtg version 17.3 and I want to change the model of the email is what there is a customized HTML method if yes how if no what is the procedure to follow Article Comments Hey nafoua, Please refer to this KB-arti...
Tue, 10 Jun, 2025 at 9:05 PM
Trouble using HTTP transaction sensor with 302 Redirect
I am attempting to monitor a website using an HTTP Transaction sensor. This web page requires authentication and uses cookies for session management. Ideally I would like to check the health of the login page (this part is working), log i...
Tue, 10 Jun, 2025 at 9:05 PM
How to find which device is wired to which port switch
I'm to see which device (ip, oid) is hook up to which port when looking at the switch? Article Comments This isn't possible with PRTG, as we do not have switch port mapping capabilities. You could possibly poll the dev...
Tue, 10 Jun, 2025 at 9:05 PM
Monitor Windows Application Logs for Events That Stop Happening
Hi, I am trying to figure out if I can have your product notify me if a specific log file stops appearing in the applications logs after five minutes or some other custom time frame? I am able to find the log files easy enough, I just ca...
Tue, 10 Jun, 2025 at 9:05 PM
Packet Sniffer inconsistent
sometimes packet sniffer gives inconsistent results . {{https://img15.hostingpics.net/pics/44534220171018124327Dbut.png |Example} } {{https://img15.hostingpics.net/pics/20082920171018124353idasys16PRTGidasys16RemoteDesktopConnectionMana...
Tue, 10 Jun, 2025 at 9:05 PM
Service failed to start - access violation at ... PRTG Server.exe
The core server service does not start on one of our prtg installations. The Core-Server Log looks like this: 18.10.2017 13:07:32 PRTG Network Monitor 17.3.33.2830 x64 Core Server starting on "SRV00300" 18.10.2017 13:07:33 Star...
Tue, 10 Jun, 2025 at 9:05 PM
Why Packet sniffer result in a probe different with remote probe
i have tried creating 2 packet sniffer in different probe, first in local probe & second in remote probe, after several hour i tried to generate historic data from both. then i got the different result. why this happen? can u explain to...
Tue, 10 Jun, 2025 at 9:05 PM
SNMP-Trap Empfänger - Von Status Fehler auf Status OK
Hallo zusammen, ich habe folgendes Problem bzw. Verständnis-Frage: Ich habe einen Switch der Traps an den PRTG-Server schickt. Die Trap sieht so aus bei Ausfall eines Netzteils: SNMPv2-MIB::snmpTrapOID.0 = ENTERASYS-POWER-ETHERNET-EXT...
Tue, 10 Jun, 2025 at 9:05 PM
snmp_linux_meminfo_sensor --available memory
Hi, We are using linuxmeminfo sensor, however the available memory seems to be showing wrong values. SNMP Linux Meminfo Sensor eg: Available Memory is shown as 351MB, when in fact it is 5.7G. It is taking from free rather than availa...
Tue, 10 Jun, 2025 at 9:05 PM
ado conenction string
hi, sind update the ado sql sensor ask me for a "provider"... it was working until now with this connection string: Driver={PostgreSQL UNICODE};Server=192.168.200.120;Port=5432;Database=Contact;Uid=postgres;Pwd=#########; What...
Tue, 10 Jun, 2025 at 9:05 PM
Create sensors dynamically
Hello, we have several situations where we use Powershell to read values. At the moment we put the results in 1 sensor with several channels, but somtimes they exceed the 50 max channels. We would like to have a script or sensor, that can p...
Tue, 10 Jun, 2025 at 9:05 PM
How can I find all interfaces with Errors/Discards
I'm looking for a quick way to find all sensors that shows any errors/discards. Please advise how I could do it. Thank you. Article Comments Using your webbrowser, navigate to: http://yourserver/group.htm?id=0&gototab=...
Tue, 10 Jun, 2025 at 9:05 PM
Show Traffic Out
My end result is that i would like to view live, all the traffic out on each sensor i have on multiple switches. How can i acheive this? Can it be in a Library, Map or Report? Or if possible just on the Overview page when i have selected a ...
Tue, 10 Jun, 2025 at 9:05 PM
email alerts for user logons to prtg
I want to be getting alerts of users logging into PRTG Article Comments Hello there, It's just possible to monitor the number of users who are logged into PRTG. This can be done via this script. Best regards, Felix Oc...
Tue, 10 Jun, 2025 at 9:05 PM
Cluster Installation für Grossunternehmen
Guten Tag Wir brauchen PRTG in unserem mittelgroßen Unternehmen in einem Failover Cluster. Da wir oftmals komische Phänomene haben, überlegen wir uns die Ausfallsicherheit anders zu realisieren. Momentan hängen wir an der Idee, dass wi...
Tue, 10 Jun, 2025 at 9:04 PM
Can I create a map with a table that display a real time graph of broadcast traffic across all traff
This seems like is SHOULD be possible, but I have no idea how to do it. I assume some sort of custom HTML would be needed to define the filter, etc. Article Comments Hi, it sounds like you are looking to combine sensor data fro...
Tue, 10 Jun, 2025 at 9:04 PM
Netflow sensor not receiving data.
I have a cisco router exporting netflow data on UDP 9509. I have set up the sensor and it is not receiving data. I made firewall exclusions and then even disabled the firewall, but no joy. I have used the netflow tester on UDP 9...
Tue, 10 Jun, 2025 at 9:04 PM
Facebook Graph API Sensor
Hallo, ist ein Sensor in Entwicklung oder geplant bzgl. Facebook Graph API? (z.B. ähnlich dem Google Analytics Sensor) lg D. Article Comments Hallo, es bestehen derzeitig keine Pläne einen Sensor zu schreiben, welcher die ...
Tue, 10 Jun, 2025 at 9:04 PM
Resolve Bottlenecks
I was at Spiceworld and the PRTG both stated I could add a sensor to review bottlenecks. I think he said it was a NetFlow. I see 4 different netflow sensors and I have no idea how to set any of them up. My end goal is to se if I can fin...
Tue, 10 Jun, 2025 at 9:04 PM
Port sensor down and not notifying when message is (connection timed out (socket error # 10060)
I have set a port sensor properly with command sending and timeout (20s). I also had set a notification for when sensor is down send email to a group. The problem is: When the sensor is down and the message is (connection timed out (socket...
Tue, 10 Jun, 2025 at 9:04 PM
Which MIBS do I need to import to monitor a failover pair of Juniper SRX-1500s
We have recently installed a Juniper SRX-1500 firewall configured as a fail-over pair. I would like to know which vendor MIBs or any other MIBs I will need to import so that I can monitor the device. Article Comments Hello John,...
Tue, 10 Jun, 2025 at 9:04 PM
Modify TopList Map Object to White font
How do I adjust the font color on map objects, specifically a Toplist? I know how to create a custom map object, but not sure how to modify the Toplist graph object so the font is white. We have a dark background and white font is required ...
Tue, 10 Jun, 2025 at 9:04 PM
See temperature in "sensor message only on status related background"
hola I would like a map object to show me the temperature of a sensor now it just shows me OK Thank you regards Article Comments Hi Juan, Please use the "Sizeable Icon on Status Related Background"-Map Object inste...
Tue, 10 Jun, 2025 at 9:04 PM
Collect System Model, Serial Number and F/W Version
I see there is the Custom String Sensor but I don't think my use-case is the intended purpose. Is there a way to automatically read the target system information and make it a part of the Device information? It would be good to have a...
Tue, 10 Jun, 2025 at 9:04 PM
List possible values for an OID
Is there a way to view the possible values for an OID through a test? Let's say there is an OID for a status and there are 4 different statuses for it. If I am going to monitor for a particular status, it would be good to know what th...
Tue, 10 Jun, 2025 at 9:04 PM
Wartungsmodus bei Neustart beibehalten
Guten Tag Wir betreiben PRTG in einem Failover Setup. Nun wenn wir Patches installieren wollen, würden wir gerne Gebrauch von der Methode "Wartungsmodus starten" im Menü "Cluster-Status" machen. Wenn dies aktiviert wir...
Tue, 10 Jun, 2025 at 9:04 PM
Not showing correct bandwidth at gigabit speeds
I am using PRTG Traffic Grapher V6.1.1.855 In this version im able to see port bandwidth up to 1000 mb (1gb) after reaching 1gb traffic in port it's showing wrongly like 400Mb, 500Mb i have tried to change settings but i haven'...
Tue, 10 Jun, 2025 at 9:04 PM
Erratic values while monitoring Snapserver XSR
Hello everybody, We are trying to monitor our Snapserver disks, using the SNMP Disk Free sensor. However, after selecting the partitions/disks that are to be monitored, only one of them (the root, '\') gives stable readings, even ...
Tue, 10 Jun, 2025 at 9:04 PM
What is the meaning of good/faild's number
Hello, I have a question. What is the meaning of [10046] and [2] below? Thanks -------------------------------------------------------------------------- uptime/downtime 100 % - 0 % [6d23h26m58s] [0s] good/failed ...
Tue, 10 Jun, 2025 at 9:04 PM
SNMP Trap Notification
Hi, I've trawled these forums, but I just can't seem to find the answer I need. I've setup an SNMP trap receiver on the device in question (as opposed to the probe). Messages are being received correctly. When the device...
Tue, 10 Jun, 2025 at 9:04 PM
VPN Monitoring
Hi, How can i monitor a VPN Dial Connection from a Windows 10 PC to any PC? (PPTP) We dial a VPN Connection from a Windows PC at Windows XP i use Network Interface (bandwidthsensor wmibandwidthsensor) PPP. It works fine. but at Wi...
Tue, 10 Jun, 2025 at 9:04 PM
Why do dependencies stop working when I pause an object?
I have several 'ping' on servers set as 'master object for parent' (so every alarm on the server won't pop up when I loose connection to it, just ping) - But if I right click on ping and pause it, all the dependent objec...
Tue, 10 Jun, 2025 at 9:03 PM
Sensor Dependencies
If I manually pause a sensor that has other sensors dependent on it, shouldn't the dependent sensors also be paused? It seems like if a sensor is already down when the sensor it depends on is paused, the dependent sensor stays down ins...
Tue, 10 Jun, 2025 at 9:03 PM
prtgAPI - can this be added to documentation/pinned?
Hi more of an admin request very impressive c#/powershell library for pretty much anything you want to do programmatically on PRTG. https://github.com/lordmilko/PrtgAPI Any chance this can be added to the documentation... or stic...
Tue, 10 Jun, 2025 at 9:03 PM
How to monitor mail queue in Zimbra using PRTG
HI, I want to monitor zimbra email queue and create an alert in case its more than 250 Article Comments Hello abhaycshukla, Thank you for your contact. We do not have "native" sensors for Zimbra, but you can create...
Tue, 10 Jun, 2025 at 9:03 PM
SNMP recollection
I have a handful of switches in a group that does an auto-discovery every night for unknown IP addresses in a subnet. This has worked fine, but now I have issues. I do it for unknown devices so that it does not rediscover all of the switch ...
Tue, 10 Jun, 2025 at 9:03 PM
Overload protection
How do I disable this protection, I have already looked at the Log and I am not suffering from attacks, my own system is trying to connect and this is generating overload. Can I disable this protection? My maps are getting too slow for mo...
Tue, 10 Jun, 2025 at 9:03 PM
How can i import a large number of groups
Hi, I'm going to set up a new PRTG Server with about 18.000 sensors in 700 Groups. These groups should be in 350 Groups. So there are 25 sensors in 2 groups in 1 Group and the last Group should have the adress. Is it possible to impor...
Tue, 10 Jun, 2025 at 9:03 PM
Read text file in local server
Hello! I would like to add a sensor to read value from file in local server. I try with FILE CONTENT, but I can not add it (I need credentials). I do not know how to set up credentials. I have txt file ( ht41.txt ) on raspberry pi 3 ser...
Tue, 10 Jun, 2025 at 9:03 PM
Notification delivery Error
Hi I want to use notification delivery by gmail but it is someday that it dosen't work at all(from 29 march 2016) while it was working well up to this date .I used some other email provider such as yahoo that it worked well with thos...
Tue, 10 Jun, 2025 at 9:03 PM
Several installations Geo Map showing "?"
OK I restarted one of my installations and now it shows question marks where the geo map was I then checked another installation and once I change from the cached image I also see them These 2 installations are in totally different enviro...
Tue, 10 Jun, 2025 at 9:03 PM