kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Configure auto discovery before installation
Hello PRTG Team. First a huge thank for this powerful software. My question is about Auto discovery and Sensors. When I launched for the first time PRTG software, I arrived on the Ajax Web page and I followed the guide. And before I was...
Tue, 10 Jun, 2025 at 10:48 PM
Example of Linux EXE/Script Advanced Sensor
The page https://www.paessler.com/manuals/prtg/ssh_script_advanced_sensor shows an advanced sensor that was run by ssh. Is it possible to get the script code and any supporting code for that sensor? Or is it possible to get the python cod...
Tue, 10 Jun, 2025 at 10:48 PM
Change warning level to error for degraded raid
Actually, we are monitoring ESXi servers for System Health (HP, Lenovo, Dell, etc) and when a disk fail in a raid for any reason, the raid is in degraded state and the status is shown as "warning". Is there a way I could set the ...
Tue, 10 Jun, 2025 at 10:48 PM
Can i remove dependencies for a group ?
I have a group of `dhcp clients` which i would like to have visibility of, to allow me to check thier online presence, but can i remove the depenencies link to the parent group - so it doent flag the state of my whole montioring sytem as Re...
Tue, 10 Jun, 2025 at 10:48 PM
Common SaaS Check sensor added after update
hello, we updated to 15.4.20.4378 and saw that there are new sensors added. why would you just add new sensors without the client requesting / approving it!? anyone else had this? can paessler team please provide a (educated) statemen...
Tue, 10 Jun, 2025 at 10:48 PM
PRTG Remote Probes in Cluster Node
Hello Experts, I am stuck in a weired problem that is I have two PRTG servers one is master and the other is slave(Failover ReadOnly) I have add my servers in the master server via the Remote probe installing on them but now the problem ...
Tue, 10 Jun, 2025 at 10:48 PM
I cannot get notifications anymore
it was working fine but now it stopped completely. i get the below message: 10/19/2015 10:25:14 AM None Group Root Notification Info Error sending "Email": Connection failed ("10.123.110.220") i checked with our sys...
Tue, 10 Jun, 2025 at 10:48 PM
Last Result is misleading on alerts
On the alert emails, there is a Last Result text that corresponds I think with the Primary Channel's last result. So if I have Server A and the sensor is Disk Free and is monitoring drives C: D: and E: and the D: drive gets low on spac...
Tue, 10 Jun, 2025 at 10:48 PM
Other - Line Appears in Top Talker
I am new to PRTG. I have installed and work but don't understand why I have a line that Labeled "Other" which always appears at the top of my reports. All other lines are numbered. Is this the flow data from my Cisco router? S...
Tue, 10 Jun, 2025 at 10:48 PM
Sensor as iframe in own website
Dear Sir or Madam, i would like to integrate a Sensor from the PRTG Browser into my own website, e.g. with using an iframe. Is this generally possible? I am looking forward to hearing from you. Sincerely yours, Marcel Articl...
Tue, 10 Jun, 2025 at 10:48 PM
WMI error
Dear Team, I get the following error message on many systems (WMI worked before) Beim Verbinden mit dem Remoteserver "xyz" ist folgender Fehler aufgetreten: Die Anforderung kann vom WS-Verwaltungsdienst nicht verarbeitet werde...
Tue, 10 Jun, 2025 at 10:48 PM
Feature request: Add sensors
Hey guys, just wanted to mention a quick feature that would be usefull to add: Quick sensors red buttons at the bottom of a device. For example, I add a new Wifi device and want to add a custom snmp library for RSSI level and a bandwidth se...
Tue, 10 Jun, 2025 at 10:48 PM
Feature / Trigger option
I have a device that is doing dynamic updates. I'd like to monitor that device to ensure that updates are being downloaded and installed. If updates are not being downloaded and installed after a certain duration of time, (basically if ...
Tue, 10 Jun, 2025 at 10:48 PM
PRTG Webserver could not start properly
When I try and install the software I get this error that Signature of C:\Program Files\PRTG Network Monitor.....\PRTG Server.exe is not valid! Thanks A Article Comments Hello, Thank you for this KB Post. Please see the s...
Tue, 10 Jun, 2025 at 10:48 PM
REST-API through Proxyserver
I created my first sensor of type "HTTP XML/REST Wert" to get a simple JSON. The only message I get is (took this from the debug textfile): [Error] Die Verbindung mit dem Remoteserver kann nicht hergestellt werden. Exitcode custom...
Tue, 10 Jun, 2025 at 10:48 PM
Load Lookups
I have created a custom lookup file but i am unable to load this because i cannot find the button under systema Administration Loading Lookups You can (re)load the defined lookups in the custom folder by clicking the Load Lookups butt...
Tue, 10 Jun, 2025 at 10:48 PM
Remove min/max
Is there a way to remove min/max kb from the 30 days graph? Article Comments Dear Rodger This part of the graphing engine cannot be configured. The extreme values are always displayed. The only way to get a graph without tho...
Tue, 10 Jun, 2025 at 10:48 PM
Not reading power channel
After I upgraded prtg to version 15.4.20.4377 some channels in the VMware Host Performance (SOAP) just display value 0 for example the power meter and the networks receivers. If i revert to to previous version using vmware snapshop the sens...
Tue, 10 Jun, 2025 at 10:48 PM
Per-Sensor Historic Sensor Data Limits
We are at the point in our PRTG installation where we're consuming approximately 10GB of log space every month in the "%programdata%\Paessler\PRTG Network Monitor\Monitoring Database" location. As you can imagine, we'd lik...
Tue, 10 Jun, 2025 at 10:48 PM
Paused sensor writes 0% coverage in historical data
I want to create a availability report of our servers with a script out of the historical data. Sometimes we have to set the state of a sensor to paused. The problem is that the sensor writes 0% coverage in the historical data while he i...
Tue, 10 Jun, 2025 at 10:48 PM
can not connect to the sensor
this is the error message "Connection could not be established (800706BA: The RPC server is unavailable - Host: 172.17.13.3, User: administrator, Password: **, Domain: ntlmdomain:jphil) (code: PE015)" Article Comments ...
Tue, 10 Jun, 2025 at 10:48 PM
move install from one computer to another
We installed Trial version on a laptop running Windows 8.1. We are now ready to purchase software, but would like to move the existing install to a server box running Windows Server 2012. Is this possible? Article Comments Hi OS...
Tue, 10 Jun, 2025 at 10:48 PM
Netstream in PRTG
Does PRTG have the possibility to monitor with Netstream for Huawei equipment? We are using PRTG version 15.4.19.4197 Article Comments Hello, Thank you for your KB Post. As there are no native Huawei Sensors available in PRT...
Tue, 10 Jun, 2025 at 10:48 PM
ESX Hardware status (SOAP) sensor after Update to HP esxi 5.5 Update 3 warnings
Hi Paessler Support Ich habe am Wochenende unsere Server von "HP esxi 5.5 Update 1" auf "ESXI 5.5 Update 3" upgedatet. Bei einem Server motzt der esx hardware status (SOAP) sensor (esxserverhosthealthsensor) auf den ...
Tue, 10 Jun, 2025 at 10:48 PM
How do Probes in the Deny GIDs list behave?
How do Probes work after they are added to the Deny GIDs list? Will the PRTG Probe Service continue to dial home indefinitely, or does the Probe Service stop connecting once it is added? Article Comments Hello, we appreciate ...
Tue, 10 Jun, 2025 at 10:48 PM
Powershell script and sensor
Hi, i have a powershell script that returns two values "OK!" and "Failure". How can i now use it in the PRTG EXE/script sensor? $dir = "myDirectory" $filter = "*.log" $searchstring = "Status&qu...
Tue, 10 Jun, 2025 at 10:48 PM
Cannot find out custom SNMP sensors when I import
Hi Support, I just imported my custom MIB successfully and found oidlib files from D:\PRTG Network Monitor\snmplibs, but when I add an SNMP sensors I cannot found it, what should I do next? Thanks! Article Comments Dear smal...
Tue, 10 Jun, 2025 at 10:48 PM
Simplify MIB/OID or Export Device Sensor Config as OIDLIB?
I'm looking for a way to distribute OID Libraries for specific SNMP-enabled devices to installations at several remote sites that are not interconnected. Instead of having all of the sensors show up, I'd like to modify the MIB or ...
Tue, 10 Jun, 2025 at 10:48 PM
Could not find any data for the virtual machine with the uuid
We have a couple Dell Poweredge servers running Xen 6.0.2. We had quarterly maintenance in which both physical machines got rebooted. After the reboot PRTG (latest version) starting showing this error for one of them; Xen VM Controll Do...
Tue, 10 Jun, 2025 at 10:48 PM
PRTG Python miniProbe
Hi Paessler We just tried out the miniprobe on a raspberry pi 2. I just wanted to tell you that the setup does not store the PRTG Servers address (IP or DNS name) in the probe.conf. You have to manually add it after the initial setup. We ...
Tue, 10 Jun, 2025 at 10:48 PM
Freezing on Uninstall
I installed PRTG on a server but decided to move it to a dedicated box so I could update/restart whenever I needed to. I'm trying to remove it from the initial server (which happens to be my file server). It totally freezes the server...
Tue, 10 Jun, 2025 at 10:48 PM
Any way to test a SOAP request using PRTG?
Is it possible to send a SOAP request to a web service using PRTG. I have tried packaging up the SOAP request in the HTTPS POST of the advanced HTTP sensor, but form validation means I can't use this. Example uses might be response ti...
Tue, 10 Jun, 2025 at 10:48 PM
Dashboard Rendering size..
Hi I've just installed a trial on PRTG, initial experience was seemless, that is until I went to the Infrastructure Dashboard view. The screen is impossible to read, I've got a laptop with a 1080p screen, actual dashboard and ta...
Tue, 10 Jun, 2025 at 10:48 PM
Wrong DataTree verion. Needd: 7 - found:9
Getting Wrong DataTree verion. Needd: 7 - found:9 when we try to start the core server. PRTG got uninstalled from the server accidentally. We reinstalled and get this error. We are not absolutely sure we reinstalled the same version tha...
Tue, 10 Jun, 2025 at 10:48 PM
Attach config file to a device
Hi experts, I would like to know, if it's possible, a way to atach a file (for example a config file) of a device. For each device of our network I want have all the sensors and the respect config file. I know I can connect by htt...
Tue, 10 Jun, 2025 at 10:48 PM
MAP Setup
Is there an easy way to just add a group from the devices > overview tab to a map configuration. I have the created a group and added the sensors and servers I want and the view looks great but trying to configure a map to look the sam...
Tue, 10 Jun, 2025 at 10:48 PM
PRTG Factory sensor
Hello experts, We are experiencing a weird problem that we have remote probes installed on our devices that connects to our prtg server additionally we have configured "sensor-factory" sensor with their channel ids in them just ...
Tue, 10 Jun, 2025 at 10:47 PM
Custom Sensor does not show scripts
Hi Paessler I have a strange behavior. I just created a new custom script and copied it into the "custom sensors\EXE" path. Then i wanted to create custom exe Sensor with it. But none of my custom scripts appear anymore, only th...
Tue, 10 Jun, 2025 at 10:47 PM
Alarm für Gruppe deaktivieren
Hallo zusammen, ich habe eine Frage bzgl. Alamierung.... Ich habe eine Gruppe mit Citrix Servern - diese sind provisioniert und booten fast jede zweite Nacht... Nun habe ich dort nach dem Boot oft folgenden Fehler: Letzte Meldung: Ver...
Tue, 10 Jun, 2025 at 10:47 PM
No response from SNMP server using SNMP custom sensor (error# 2003)
Hi, I trying to install SNMP custom sensor to poll one of the switch's interface status. However, I keep getting message like "No response (check firewall, routing and snmp setting - error # 2003)". I tried using Paessler ...
Tue, 10 Jun, 2025 at 10:47 PM
device view
If i try to change the device tree view option to the sunburst view after refreshing it goes back to the list view. Is there any chance this can be set permanently to the sunburst view for a read-only user. Article Comments This...
Tue, 10 Jun, 2025 at 10:47 PM
Alarm für Gruppe deaktivieren
Hallo zusammen, ich habe eine Frage bzgl. Alamierung.... Ich habe eine Gruppe mit Citrix Servern - diese sind provisioniert und booten fast jede zweite Nacht... Nun habe ich dort nach dem Boot oft folgenden Fehler: Letzte Meldung: ...
Tue, 10 Jun, 2025 at 10:47 PM
folder sensor works erratically, multiple error codes
We have folder sensors that work well for a while and then will fail. They give error code "logon failure: no network provider accepted the given network path (1203) (code:PE029), or "cannot access folder: The filename or extensi...
Tue, 10 Jun, 2025 at 10:47 PM
Sort paused devices/sensors by date
Is it possible to get a list of paused sensors/devices sorted by date? I would need it like this: Name | Device | Sensor | Date Article Comments Dear Marnix The closest would be /tablewithstyles.htm?id=0&content=sensor...
Tue, 10 Jun, 2025 at 10:47 PM
The Google Analytics sensor stopped working, what can I do?
All of a sudden, my Google Analytics sensors stopped working showing: The remote server returned an error: (404) Not Found. What can I do to get this sensor working again? Article Comments Google has changed its authentica...
Tue, 10 Jun, 2025 at 10:47 PM
SMTP relay only works for one user
I'm trying to set up PRTG to use an existing Exchange server as an SMTP relay server for notifications. I've configured all the settings in Setup > System Administration > Notification Delivery, and when I set the SMTP Relay U...
Tue, 10 Jun, 2025 at 10:47 PM
Why mini probe does not exist for windows?
hi, I whant to monitor many server with custom sensor (specific applications). I would not install "big" remote probe on each server! Mini probe would be the solution but i can not find it for Windows! Article Comments ...
Tue, 10 Jun, 2025 at 10:47 PM
Why PRTG shows a Warning for updated antivirus ?
I'm receiving a warning for "windows defender up to date, on access scan running". The status, although, is green, but the sensor shows as yellow. Why is that so ? How can I change it so it shows as OK ? Article Commen...
Tue, 10 Jun, 2025 at 10:47 PM
HP 8212 Switch Interface Filters
How do I setup an interface filter for sFlow on an HP 8212 Switch? The interface names are alphanumeric (eg 'A1', 'B13', etc.) not just numbers. I tried using 'Interface[A1]' but I seem to be getting some quirky re...
Tue, 10 Jun, 2025 at 10:47 PM
Issue with multiple channels in SNMP Custom Advanced sensor
I want to use this sensor to monitor multiple values from a table (but not all of them). When i configure the sensor with just one channel it works fine, but when i configure one with more than one channel i get the error " '' ...
Tue, 10 Jun, 2025 at 10:47 PM
Can PRTG for Android be install via BES on Android Handset not Blackberry
Hi, Having read through the KB regarding PRTG Android on BES. I assume that people are trying to install PRTG for Android on a Blackberry handset. As you state this is not possible. But could it be done on an Android handset within the ...
Tue, 10 Jun, 2025 at 10:47 PM
Probe Disconencted
I have my local probe that will not return to healthy state and already tried both updating the latest PRTG and the registry hack for NoMacScan with still no luck. Can you let me know what is next other than a complete reinstall? ...
Tue, 10 Jun, 2025 at 10:47 PM
How to set a sensor to Alarm only after the Down state last 60+ seconds
I would like to set some sensors up so they will only alarm after the sensor has been in a down state for a extended period of time. Is this possible, and if so how? I see that there is a threshold for notifications, but it appears to be ...
Tue, 10 Jun, 2025 at 10:47 PM
Install PRTG Enterprise console Silently
I'd like to know if there's a way to install the enterprise console from a command line silently. I need to package it to deploy for 30 IT guys in our company. Thanks Article Comments If you want to install this silently...
Tue, 10 Jun, 2025 at 10:47 PM
Only take sensor down, when other sensor is also down (otherwise pause)
Hello I want my ping-sensor to be dependent of another ping sensor and only show the down-status (and here's the difference to the dependency setting in PRTG) when the other sensor is also down. Otherwise it can be paused. We have a...
Tue, 10 Jun, 2025 at 10:47 PM
Advance script and Limitmode
Hi I have a Powershelscript that monitor a SAN system. A portion of the XML output, seen here .: <result> <channel> Unfixed errors in the system </channel> <value> 2 </value> <Down> 1 </Down> <...
Tue, 10 Jun, 2025 at 10:47 PM
Question about trigger
Hello! I have a problem. Is it possible to realize in PRTG the following scenario: after 30 min "DOWN" sensor, trigger send notification that my branch unavailable. When sensor becomes a value "UP", after 30 minutes it w...
Tue, 10 Jun, 2025 at 10:47 PM
WMI Microsoft Server 2014 for Express?
Hi, I'd love to use the new sensor named "WMI Microsoft SQL Server 2014" for my SQL-Express-Database. Unfortunately, in the first step of adding it to my server, I get a line telling me there is no MS SQL server instance ava...
Tue, 10 Jun, 2025 at 10:47 PM
username access specific device only
Hi There, i was setup user A in PRTG and i want this user only access devices on his office. other thing is, is it possible to create a group of user and they able to access device on their regional only. Is it possible to do that ?. plea...
Tue, 10 Jun, 2025 at 10:47 PM
How many probes allowed with free license?
I am currently using the free version of PRTG (up to 100 sensors). I was wondering how many "free" probes am I allowed? In terms of licensing, is a probe considered a sensor? Article Comments Hi Rodger, A Sensor is...
Tue, 10 Jun, 2025 at 10:47 PM
hoe to migrate configurations
Dear All, I'm trying to migrate from my workstation to a server for testing . im currently evaluating the product and would really appreciate your support . both version in my workstation and the VM server got the latest version ....
Tue, 10 Jun, 2025 at 10:47 PM
how can I increase the font size of minigraph in status icon in map
I want to increase the font size of X or Y axis's name and the numbers in minigraph from Status icon , how is it possible , the numbers are not clear in wide monitors . Article Comments Hi Seraparvaneh, please put the fo...
Tue, 10 Jun, 2025 at 10:47 PM
My Sonicwall VPN traffic sensor shows stranges datas
I have set a VPN traffic sensor on my sonicwall VPN to monitor several remote sites. Volume datas seem to be ok but flow rates continuously grow during 8 hours. After this duration, they come back to 0 and then grow again. Is there a somet...
Tue, 10 Jun, 2025 at 10:47 PM
Sonicwall TZ 215 WAN
I have replaced 2 sonicwalls with 2 new TZ 215. When I replaced the old sonicwalls I removed the device from PRTG. I added the 215s, just like all of my sonicwalls. Since added these 2, I can't get prtg to see the WAN ports on either...
Tue, 10 Jun, 2025 at 10:47 PM
No Such Name (SNMP error # 2)
We have a Problem using the custom sensor with a library of an Fujitsu Server. This is what we get after choosing the library: No Such Name (SNMP-Fehler # 2) This is the resolution of the SNMP Tester using the uptime test: ----------...
Tue, 10 Jun, 2025 at 10:47 PM
NetFlow v9 Not Working
NetFlow v9 is not getting data from the source. ##### ROUTER CONFIG ####### Cisco 3945 15.0(1)M2 3945chitosb#sh ip flow export Flow export v1 is enabled for main cache Export source and destination details : VRF ID : Default ...
Tue, 10 Jun, 2025 at 10:47 PM
SSH Rügabewerte auswerten
Hallo, wenn ich einen SSH Sensor anlege und mittels diesem Sensor ein Script auf dem Linux-Server ausführe werden mir auch die richtigen Werter im PRTG angegeben/zurückgegeben. Wie kann ich jetzt aber diese Rückgabewerte auswerten lassen ...
Tue, 10 Jun, 2025 at 10:47 PM
can not connect to remote probe
I install PTRG core server in my windows machine and install the windows client app on other computer that connect to Internet though a Static IP ,but remote one can not be connected to the server ! -incoming port is open. -in administrati...
Tue, 10 Jun, 2025 at 10:47 PM
switch port monitor
Is it possible to check which port is available or not on the switch? are there any sensor for to do this ? Thank you .. Article Comments Hello, Are you referring to checking which port is not used on a switch? If so, pleas...
Tue, 10 Jun, 2025 at 10:47 PM
SOAP for Notifications
Hello together, since we are planning to include PRTG in our companies monitoring network I'm interessted in connecting PRTG to our SOAP interface for notification purpose. More precise: Any notification (Warning, Error) should lead ...
Tue, 10 Jun, 2025 at 10:47 PM
placeholder for upstream group
Hello guys and girls, We have a customer who has it's own probe. This customer has several companies, which we have devided as follow: Main company (probe) Company a (group) Location a (group) Location b (group) Company b...
Tue, 10 Jun, 2025 at 10:47 PM
HTTP SSL Certificate Expiry does not support TLS 1.1 or 1.2
Will the HTTP SSL Certificate Expiry probe be updated to handle servers with TLS 1.0 disabled? Article Comments Hello, Thank you for the KB-Post. Currently this is not possible, we will put this on the wish list though, and wi...
Tue, 10 Jun, 2025 at 10:47 PM
monitoring Data of a c# application
Is ist possible to create a sensor, which monitors a remote c# application ? The c# application produces Error Messages into a log-file. How do I get this messages into PRTG ? Article Comments What kind of log file? Simply a te...
Tue, 10 Jun, 2025 at 10:47 PM
Send email when sensor resumes from pause
Hi Is it somehow possible to trigger an email notification when a sensor resumes after being paused? We have a maintenance windows between midnight and 2 in the morning for which we pause certain sensors - we would like to get notified by ...
Tue, 10 Jun, 2025 at 10:47 PM
Connection closed by server, please check ip allow/deny list
Trying to configure a remote probe and i'm getting "Connection closed by server, please check ip allow/deny list" my core is set to "any" to allow all ips to connect and ive even specifically set that ip. Disabled bo...
Tue, 10 Jun, 2025 at 10:47 PM
I am having trouble importing Axis IP camera MIB
I have downloaded the MIB for Axis IP CCTV cameras and this cannot be seen by MIB Importer V2 Article Comments Dear ddicker Can the OIDs be seen by MIB Importer v3 Alpha? Nov, 2015 - Permalink Yes, I changed to V3 Alph...
Tue, 10 Jun, 2025 at 10:47 PM
Automatic limits on a automatically created sensor
Hello, My question is: We have a auto-discovery group which discovers new VM's in our vCenter and create the sensors for it. I want to know if it is possible that when a sensor is created it gets certain limits automatically or do I...
Tue, 10 Jun, 2025 at 10:46 PM
ASA 5510 SNMP
I am trying to connect my 5510 to be monitored by PRTG. I have setup a SNMPv3 user, a Poll/Trap station on the ASA. I am using the SNMP Tester and get this result: ----------------------- New Test ----------------------- Paessler SNMP Tes...
Tue, 10 Jun, 2025 at 10:46 PM
SNMP system uptime Cisco ASA
Hello, I would like to monitor a Cisco ASA for uptime. However when I try to use a normal Cisco sensor it is not working. I'm using the correct community string, version and port. The Cisco ASA is not receiving the SNMP request on...
Tue, 10 Jun, 2025 at 10:46 PM
Sensor netflow is "OK" but don't work
Hi, we have a Wireless controller Cisco 2504. i have configure application visibility and flow exporter/monitor. My prtg server receive flow, my sensor Netflow 9 custom is "OK", but top connections/talker... don't show any...
Tue, 10 Jun, 2025 at 10:46 PM
Parse data from html
I have a device that provides data via an html page. I'm trying to setup the HTML Content sensor to grab the value data and report. However it's only provided in a table format, see below, this format cannot be changed. Also this pa...
Tue, 10 Jun, 2025 at 10:46 PM
IPFIX
Hello Paessler Team, Just a short question. Are in the newer PRTG Versions IPFIX Sensors included? Thank you Article Comments Hi Grundeline, Short answer: Yes. :) You can follow this link to get a detailed description. ...
Tue, 10 Jun, 2025 at 10:46 PM
Multiple criteria notification
I want to get a notification based on the following criteria: sensor A state is down and sensor B state is up Both sensors belong to different devices in the same group. Is this possible ? How? Article Comments Dear vashma...
Tue, 10 Jun, 2025 at 10:46 PM
How does one remove data spikes?
I have a sensor (Printer Beta) that tracks pages printed. When I started using PRTG the printer had over 400k pages. At some point however, PRTG recorded 200,000 pages which messes up the graphs. And I'd rather not manually set the X...
Tue, 10 Jun, 2025 at 10:46 PM
Remote Probe Cluster Connectivity Public URL
I have a number of remote probes that are currently communicating to the core probe over a public address, is it possible to have these remote probes send data to both master and slave nodes in the server with configuration changes? How d...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG Add SNMP Traffic Sensors (show existing)
Is it possible to add an SNMP traffic sensor and have existing SNMP traffic sensors identified some how on the new sensor page in order to not add duplicates? Article Comments One of our customers names the sensor respectively &...
Tue, 10 Jun, 2025 at 10:46 PM
Untergrenze WMI Diskspace wird nicht übernommen
Hallo, Ich habe einen WMI Disk (Multi Disk) Sensor mit mehreren log. Datenträgern. Beim Datenträger D: wollte ich die Untergrenze auf 15% bei Warnungen und 5% bei Fehlern anpassen - in den Sensor Channel Settings. Die Untergrenze wird jed...
Tue, 10 Jun, 2025 at 10:46 PM
HTTP XML/REST Value Sensor timeout settings.
Is it possible to change HTTP XML/REST Value Sensor timeout from default 15 seconds to 30 or 45 seconds? Article Comments Hi, by default thsi is not possible. However, you might copy the sensor exe (<PRTG INSTALL DIRECTORY&...
Tue, 10 Jun, 2025 at 10:46 PM
Can discovery be initiated via the API?
Is it possible run auto-discovery on a device via the API after it's been added? Article Comments Hi, yes it is possible. Run Auto Discovery for an object: /api/discovernow.htm?id=objectid objectid can be replaced wi...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG Support Bundle
Hello, Our Network is behind firewall and proxy. I wish to know what are the required IP address and ports for sending the PRTG Support Bundle. Regards, Yaron Article Comments Hello, The supportbundle is now sent via the P...
Tue, 10 Jun, 2025 at 10:46 PM
Dashboard Maps Show Information in Connectionline.
I am creating a map and would like show sensor name and last value in a popup when the mouse is passed on under the connectionline. Connectionline on-mouseover (tooltip - ptip - popover) Article Comments Hi, Sorry, ...
Tue, 10 Jun, 2025 at 10:46 PM
How to Monitor Palo Alto Firewall through XML API
Problem is to monitor operational paramaters of a Palo Alto Networks Firewall Version 4.1.0 in PRTG through the HTTP XML/REST Sensor. As an example the operational status of the Firewall needs to be monitored. Is there an example ? ...
Tue, 10 Jun, 2025 at 10:46 PM
get table content from html site with powershell
hi, i neet to get a table content from an html site.. i tried it with this but it didn't give me the information i need. get-Host $site = Invoke-WebRequest -UseBasicParsing -Uri http://mysite.com $site.Links | Out-GridView h...
Tue, 10 Jun, 2025 at 10:46 PM
webserver stress tool 8 and self generated SSL certificate
I just started using webserver stress tool 8 and found the errors below. Can it be due to a self generated SSL certificate? Is there a way to avoid them? 11/4/2015 5:24:49 PM: Master Controller will start now... 11/4/2015 5:24:49 PM: Swit...
Tue, 10 Jun, 2025 at 10:46 PM
IIS Reverse Proxy - Broke Images
Hello, I setup an IIS 8 Reverse Proxy with URL Rewrite per the instructions here: https://helpdesk.paessler.com/en/support/solutions/articles/760000635114613-using-windows-iis-as-ssl-proxy-for-prtg I have set everything up exactly as it...
Tue, 10 Jun, 2025 at 10:46 PM
Wildcards in Sensor names?
Is in possible to use wildcards in sensor names? We want our sensors to all include the name of the device to make identifying alerts and it would be a lot quicker to select all the Ping sensors for example and rename to "Ping %Ser...
Tue, 10 Jun, 2025 at 10:46 PM
Where can i find the device id for specific device
Hi Can someone walk me through here?i'm a newbie in PRTG. Thanks Article Comments Hi, The device ID is always a part of the url like: /sensor.htm?id=4941&tabid=1 Simply select the device in your web browser and ha...
Tue, 10 Jun, 2025 at 10:46 PM
SSL Security Check - Socket Error #10054
Hello, We are seeing a problem on a few of our servers with the SSL Security Check Sensor. If we have SSL 2.0 or 3.0 enabled, it seems to read correctly and warn us of the risk. If we disable SSL 2.0 and 3.0 and only leave TLS on, we get ...
Tue, 10 Jun, 2025 at 10:46 PM
Traffic TOTAL does not equal Traffic IN plus Traffic OUT
We have an interface on a router being monitored by PRTG via a Traffic Sensor. The Three values we want to see are: Traffic Total Traffic In Traffic Out However when viewing the graphs (and tables), the IN plus OUT never come ...
Tue, 10 Jun, 2025 at 10:46 PM
SNMP traffic bandwidth monitoring issue
When i add SNMP bandwith sensor, it doesn tget activated because no interfaces were selected (neither are shown any) well i used SNMP tester to run different tests and here are the results; UP TIME Paessler SNMP Tester 3.2 Device: 192.168...
Tue, 10 Jun, 2025 at 10:46 PM