kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Office 365 Licences Sensor (Error connecting to your tenant. Please check credentials)
Hi There, Anyone used the Get-PRTGO365Licenses.ps1 script successfully from : https://github.com/debold/PRTG-O365Licensing/blob/master/Get-PRTGO365Licenses.ps1 This sensor was set up last year but is now reporting Error connecting to y...
Tue, 10 Jun, 2025 at 4:21 PM
REST custom sensor - dynamic channels
I've been trying to get dynamic channels from a JSON file but been having issues. I need a list of the labels and their error statuses for each entry in my JSON file. There should only be about 7 results so i shouldn't be close to t...
Tue, 10 Jun, 2025 at 4:20 PM
How do I make a complex dependency logic work?
I need to apply this logic: 1. Group1 is paused if (ping sensor 1 and ping sensor 2 are down) or ping sensor 3 is down 2. Group 2 is paused if (ping sensor 1 and ping sensor 2 are down) I cannot use a factory sensor because it does not...
Tue, 10 Jun, 2025 at 4:20 PM
Channel in Warning state put all ancestors to yellow
There is an SSL-Certificate sensor which gives a yellow in channel Unable to check revocation status This make the whole sensor changing to yellow. And beside that all sensors go to yellow until the root (probe). I read that I cannot ...
Tue, 10 Jun, 2025 at 4:20 PM
Cisco Small Business Series switches
Just purchased additional PRTG sensor license. Am trying to add monitoring for the Cisco Small Business Series switches to monitor Memory, disk usage using the SNMP Cisco System Health sensor but it returns a PE185 code. Does it mean the ...
Tue, 10 Jun, 2025 at 4:20 PM
monitoring a temp sensor
hi we have a temp sensor which we would like to monitor with PRTG. I have downloaded the trail and installed but i am struggling to setup the monitoring of our temp sensor. The temp sensor has the following webpage which when brow...
Tue, 10 Jun, 2025 at 4:20 PM
Can PRTG run automated scripts?
We recently switched from Solar Winds Orion to PRTG. I had been using some scripts in S/W that automatically saved the running configuration of devices each night, and another one that downloads a copy of the startup config each night. I...
Tue, 10 Jun, 2025 at 4:20 PM
Monitor AD User Login/Logoff
Hi, it it possible to monitor / track / create a history of User Logins/Logoffs to track user activity ? whenever a user uses his login/pass at a terminal server, a client or whatever it should be monitored. would be nice if it is possi...
Tue, 10 Jun, 2025 at 4:20 PM
Library on map
I´ve severals libraries, and i need to put into a map, but the maps only display the probes objects. How i put this object type on the map? Article Comments Hi vjose, Please check this post where a colleague exemplary provided...
Tue, 10 Jun, 2025 at 4:20 PM
Monitoring temperature on Users PC.
Hello! We starting to monitor users environment and one of important steps is user PCs Health. Since users PCs is lots of different hardware we trying to find some universal way to make this possible. One of parameters we interested in is...
Tue, 10 Jun, 2025 at 4:20 PM
Sensor for Docker Container monitoring
Good morning, today I wrote a script to monitor the services on a docker host. You'll get a warning if a container is dead which should be running. Just move the script to /var/prtg/scripts and create a new sensor "SSH Script...
Tue, 10 Jun, 2025 at 4:20 PM
WMI HDD Health sensor.
Hello! PRTG has special sensor to monitor physical disk health "WMI HDD Health". When we add this sensor to device sensor has a lot of parameters with gauges. But no any threshholds on any of this parameters. Is it neccesery to ...
Tue, 10 Jun, 2025 at 4:20 PM
Monitoring connection pool for a server
Hi, Is there a way to monitor the limit of maximum connection pools on a windows server? Scenario: There is a limit for the maximum connection pools for a windows server. As soon as this limit is breached, the server goes into hung stat...
Tue, 10 Jun, 2025 at 4:20 PM
How can PRTG send SMS text messages via TextMagic?
I would like to use SMS provider TextMagic to send text messages with PRTG's notifications. How can I configure PRTG to do so? Article Comments TextMagic is an email-to-SMS provider: You sign up for an account and then you g...
Tue, 10 Jun, 2025 at 4:20 PM
PRTG with my monitoring API
Hi, I have my own Access Point controller that its communication between AP and controller using the CAPWAP protocol which by default the SNMP will be disabled and take over by the controller. But the question is, can i also use PRTG to ...
Tue, 10 Jun, 2025 at 4:20 PM
Can't import MIB into MIB Importer
Trying to import the MIB file from my Server Room Temp Sensor. The file from the vendor is a .MIB file. I am using MIB Importer 3.5.8. When I try to open or drag and drop the file into the Importer I get an error: "One or more file t...
Tue, 10 Jun, 2025 at 4:20 PM
Thresholds trigger definition
Hi, I would like to setup threshold conditions triggering a notification, not based on an explicit value, for 2 different cases : - case 1 : detect sensor value is increasing - case 2 : for a sensor sending back a string, trigger notifica...
Tue, 10 Jun, 2025 at 4:20 PM
Suggestions for monitoring a gas station
Friends I have knowledge about PRTG but now I have a gas station where I have implemented PRTG but to monitor the network issue and I want to integrate to monitor the UPS, the temperature in the gas pumps will monitor the fuel level, and ot...
Tue, 10 Jun, 2025 at 4:20 PM
Is it possible to schedule a maintanance mode in order to no alarm interfaces not pause?
im looking for a way to no alarm the interfaces and devices in change time . i have found a way in setuo >>>>schedules , but it makes interfaces pause not no alarm Article Comments Hello, Thank you for contacting u...
Tue, 10 Jun, 2025 at 4:20 PM
One line summary report for a specified period
Many customers in our geography expect one line summary report which reflect uptime sensor wise for a gving duration of n days, preferably a month. At present summarization is possible only for a maximum of 24 hours. This will help in manag...
Tue, 10 Jun, 2025 at 4:20 PM
Preventing some Probes to be update when updating PRTG
We have a PRTG instance with 6 probes. Last time we updated PRTG, those probes were updated and some of the corresponding servers went offline causing a big issue. Is it possible to prevent some of the probes to be updated when updating PRT...
Tue, 10 Jun, 2025 at 4:20 PM
How do I disable the add sensor item in the device tree view
Hello, In version 17.4.35, while I appreciate the new interface, I would like to remove all of the numerous "Add Sensor" buttons on every line in the device tree view under Medium view. I would also like to make each item wider ...
Tue, 10 Jun, 2025 at 4:20 PM
Percentage for SNMP Traffic sensor
Hi All, I am using the SNMP Traffic sensor pointed at the internet connection on our firewall. I'm getting results, but I would like to display them as a percentage of our maximum bandwidth. i've seen this setting on other sens...
Tue, 10 Jun, 2025 at 4:20 PM
how can i enable sound alert for an specific sensor or interface in prtg?
im using PRTG 17.3.32.2478 x64 and i wand to enable sound alert for a specific sensor or interface but i counldnt find. i just find enabling alerts for all prtg and dashboards only. if there is a way please guide me. thanks Article...
Tue, 10 Jun, 2025 at 4:20 PM
Large Installation HA limitation of 5000 sensors in cluster probe to be removed.
HA feature becomes critical as the network gets larger. The monitoring failure can have adverse effects. Therefore, limiting to 5000 sensors in a cluster probe environment is a serious limitation. Instead of cluster probe, two local probes ...
Tue, 10 Jun, 2025 at 4:20 PM
Physical Disk IO by SNMP.
Hello! PRTG has Physical Disk IO sensor, but it work via WMI, is there any alternative to it for SNMP? https://www.paessler.com/manuals/prtg/windows_physical_disk_io_sensor - i mean this. Thank you! Article Comments Hello ...
Tue, 10 Jun, 2025 at 4:20 PM
Feature Request - Updated SNMP Trap Receiver sensor
Hi Awesome PRTG Developer Team, At the moment, the SNMP Trap Receiver sensor is limited to displaying filtered trap messages (%trapmessages) inside the body of an email notification. There is also no way of exporting messages into a prett...
Tue, 10 Jun, 2025 at 4:20 PM
NFS mount
Is there a way to monitor NFS mount through PRTG and then execute certain commands if the mount has gone stale? Thanks. Article Comments Hello, Can you clarify for me what you mean by stale? We can monitor them, I just nee...
Tue, 10 Jun, 2025 at 4:20 PM
Sensor to alarm when server time is wrong
Alarms to notify us when any server is at the wrong time. All servers need to have this sensor to tell us the time difference and in case it is wrong, the PRTG remains the "Windows Time" service or another command to set the time....
Tue, 10 Jun, 2025 at 4:20 PM
Right to pause for read-only users
we have two groups of users for our PRTG system: Admins: they add/delete objects and sensors, they change threshold and alter the configuration... They have fullaccess to everything. Users: they do the daily business, react to alarms a...
Tue, 10 Jun, 2025 at 4:20 PM
Custom Sensor Channel gives error when not receiving data
Hi, I created a custom sensor for our system which scans within VMM for checkpoints and shows how many days ago the checkpoints have been created. For the ones who are interested: #Imprting the Virtual Machine Manager Module Import-Modu...
Tue, 10 Jun, 2025 at 4:20 PM
How can I make a sensor alert with its UP
Title says it all, I want to basically invert a sensor to only notify when it's checking in/up. How do I go about doing this Article Comments Hi Drita, You can use a "State Trigger" for the corresponding Sensor. ...
Tue, 10 Jun, 2025 at 4:20 PM
Concept Multiple Users
Hi We started to roll out our PRTG environment to the whole department. Therefore my idea was to create groups for each responsible person with a link to a usergroup. this is needed, that only the responsible person is getting notified w...
Tue, 10 Jun, 2025 at 4:20 PM
PRTG Integration with Plixer (Scrutinizer)
This is a pretty straight forward question: How will PRTG integration with Plixer (Scrutinizer) affect the way I monitor a network? Can the programs be configured in such a way that they give very different information about the same devi...
Tue, 10 Jun, 2025 at 4:20 PM
Maps are not loading in the form .jpg
Dear support, When I try to add new map with format .jpg or png, it show the error: Oops... The validation of the data provided failed due to the following: Please specify a background image in GIF/JPG/PNG format only The object...
Tue, 10 Jun, 2025 at 4:20 PM
Remote-probes update order
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to change the order in which my Remote-...
Tue, 10 Jun, 2025 at 4:20 PM
EXE/Script sensor - cmdlet not recognized
Hi, I am running a powershell script which uses the office365 Connect-MsolService cmdlet. When running the script manually on the probe server, it runs fine. I run this on the same user account as the PRTG sensor does. The cmdlet is obvio...
Tue, 10 Jun, 2025 at 4:20 PM
Monitor size on disk instead of normal size
We have a situation where we are using Azure Filesync with iets tiering solution. On-prem file server is used as a cache for the file share that is located in Azure. We would like to use PRTG to monitor the Size on disk value: https://img...
Tue, 10 Jun, 2025 at 4:20 PM
Export pause/maintenance and resume status from logs via API
Hello, I'm successfully using PRTG reports to export the UP and DOWN statistics of certain sensors divided by working days and weekends, but I can't see the pause status. To overcome this lack I am exporting via API the "pa...
Tue, 10 Jun, 2025 at 4:20 PM
What is the web-request to resume a PRTG sensor?
I understand how to pause a sensor with this type of request "api/pauseobjectfor.htm?id", but how can I resume the sensor with a webrequest. The documentation has this step missing. Article Comments Hi there, This i...
Tue, 10 Jun, 2025 at 4:20 PM
Can I change the values for Traffic Total sensor?
Hi. I have a 12 mbps internet connection that I want to check, but the default sensor range is 84,968 kbit/s. I want to modify it to 14000 kbit/s Article Comments Hello Hans, Could you please share a screenshot to illustrate w...
Tue, 10 Jun, 2025 at 4:19 PM
Deleted the wrong probe from the console, can it be recovered?
A probe on our console was deleted. The probe is still installed on the host server. Is it possible to recover any of the data and reconnect the probe to the console? Version 19.2.49.2018+ Article Comments Hi there, I'm ...
Tue, 10 Jun, 2025 at 4:19 PM
Audible Alerts on Web Interface not working in kiosk mode / fullscreen WIN 7
Hi all, I am trying to setup PTRG web interface on a Windows 7 client while running chrome in kiosk mode / full screen so our department can see our maps on a large screen tv. I have tried the following solutions: Restarting Chrome ...
Tue, 10 Jun, 2025 at 4:19 PM
Export PRTG Logs to splunk
Hi i have a huge amount of new log entries coming my way on my prtg and i can't physically read them all and find the most important ones so I need a way to parse through them and find the most important ones to act on and I am using pr...
Tue, 10 Jun, 2025 at 4:19 PM
PerfCounter Custom Sensor
Hello! We think to change some WMI sesnors to PerfCounter Custom, can you give some details of how PerfCounter working? Does this sesnor use WMI or some other technology? How PerfCounter interact with end device? Is this sesnor more light...
Tue, 10 Jun, 2025 at 4:19 PM
Is it possible to run another webpage with PRTG integrated web server?
Hello, I want to install PRTG on a dedicated server and besides it I want to run a webpage on the same server but on different port. Is it possible to integrate the webpage with the PRTG webserver, so I could run both on same webserver...
Tue, 10 Jun, 2025 at 4:19 PM
Auto-Discovery on Cloned Group?
I created a new probe device and started cloning my sensor groups to it in order to reduce load on the core server. When I resume monitoring on those cloned groups, it begins auto-discovery, adding many sensors that I do not want. Is this b...
Tue, 10 Jun, 2025 at 4:19 PM
Integration de scom avec PRTG
Bonjour, Est-il possible d'utiliser PRTG pour récupérer les information de SCOM. En effet nos datacenters sont monitorés avec SCOM (Microsoft) et nous souhaiterions utiliser prtg pour avoir une vue globale. Merci Article C...
Tue, 10 Jun, 2025 at 4:19 PM
Some WMI sensors on Server 2016 do not work
We are having issues with WMI sensors on some but not all of our 2016 servers. We have no issues on any of our 2008 and 2012 servers and as I say it works fine on a few 2016 servers. On the servers where it is not working it will remain ...
Tue, 10 Jun, 2025 at 4:19 PM
PRTG + SCOM
Hello! Is there any way to import Active Alerts from Microsoft SCOM into PRTG? Article Comments Hi Vasiliy, As of now, we don't have any way of importing SCOM alerts into PRTG, unfortunately. But since it does have a RES...
Tue, 10 Jun, 2025 at 4:19 PM
Monitoring via API
I would like to use PRTG network monitor to monitorize my Cisco Meraki network by Meraki API. Is it possible? https://documentation.meraki.com/zGeneral_Administration/Other_Topics/The_Cisco_Meraki_Dashboard_API Thank you Article...
Tue, 10 Jun, 2025 at 4:19 PM
PRTG and different sensors states.
Hello! Can you explain what part of PRTG make a decisions to change sensors states (Up, Down, Warning), is it Core Server? Probe transtaling only request result into database? Or Probe changing the states and core only display the result?...
Tue, 10 Jun, 2025 at 4:19 PM
Build OID template scratch
I have been working with Meraki for almost a year now trying to get the SNMP Traffic to be pulled so I can monitor bandwidth of the MX Internet port and LAN ports for troubleshooting bandwidth problems. Funny thing is the SNMP Traffic works...
Tue, 10 Jun, 2025 at 4:19 PM
SQL Database backup monitoring
SQL backups and their monitoring is one of the most important things. We often talk about rather complex situations including transaction-logfiles and various other stuff. Monitoring those things was something that did cost us to many sen...
Tue, 10 Jun, 2025 at 4:19 PM
SNMP process sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to better monitor my Unix servers with ...
Tue, 10 Jun, 2025 at 4:19 PM
Monitor your projectors and light bulbs with PJLink
Hi, Below is a solution rather than a question. Just thought I share it with the rest of the PRTG world. Our challenge: Projectors are having issues "out of now where" and of course always urgent - IT department didn't h...
Tue, 10 Jun, 2025 at 4:19 PM
running script on remote server
Hello everyone i have the script you will see bellow what i would like to do is this script be on one remote server and run on that server and simple saw me the result in prtg sensor is that thing even possible? Import-Module ActiveD...
Tue, 10 Jun, 2025 at 4:19 PM
Ping to different host from Fortigate 80E
Hello all, I need to verify connectivity from my fortigate 80E (Core switch in a branch office), to different hosts (being exchange servers, Internet gateway etc). I'm using a tunnel across internet to access to those hosts (via stati...
Tue, 10 Jun, 2025 at 4:10 PM
Windows Update sensor - Windows Server 2016
Hi. I get this error when running the Windows Update sensor against my Windows 2016 servers: This sensor requires the PowerShell 2.0 (or higher) to be installed on the probe system. ( Unhandled Exception: System.IO.FileLoadException: Coul...
Tue, 10 Jun, 2025 at 4:10 PM
account lockout script
hello i am using the following script to monitor lockout accounts the problem is that i have locked 2 tested accounts and yet in prtg sensor, i see that value is 0 when i am running this script in PowerShell is perfect it sows all i nee...
Tue, 10 Jun, 2025 at 4:10 PM
Is JMX support planned ?
I saw some asking for this feature by the past and i would also add my vote for such an interesting feature. i would like to know if it's taken into consideration which help to choose the right tool among the different competitors. ...
Tue, 10 Jun, 2025 at 4:10 PM
HTTP Request as PRTG Notification
Hello team, i whant to do more "Visual" or 3rd Party notifications for PRTG, I have developments made as TTT, Phillips Hue, Sonos, and many other ways of notificate, the only thing i need is to do a GET to an URL, i need a way to ...
Tue, 10 Jun, 2025 at 4:10 PM
reading Syslog message details by API
How can I read by using the API interface the compleet syslog message? f.i.: Date/Time:7/29/2019 9:11:26 AM Source: 192.168.178.32 Message: jul 29 10:10:22 IA-PC MSWinEventLog 6 System 101 ma jul 29 10:10:21 2019 7036 Service Control Man...
Tue, 10 Jun, 2025 at 4:10 PM
PRTG SQL query chosen as deadlock victim?
I have a sensor set to do a simple SQL query. During a particular timeframe, there seems to be a conflict with other SQL jobs running on the database server. My sensor query is often chosen as the deadlock victim during that time, resulting...
Tue, 10 Jun, 2025 at 4:10 PM
Block Notification Messages as user
Hello everyone, Currently we have a "Notification Template" that sends a notification to a specific User-Group X when the state of a sensor of Device-Group Y changes. Now a single User doesn't want to get the notifications...
Tue, 10 Jun, 2025 at 4:10 PM
Why do I encounter gaps in the graphs/data of my EXE sensors?
Why do I encounter gaps in the graphs or data of my EXE sensors? Why do I get the error Limit of 100 parallel .exe – Sensors reached? What causes this error and what can I do about it? Article Comments This article applies to...
Tue, 10 Jun, 2025 at 4:10 PM
Cannot open RemoteRegistry service on computer "ipaddress"
I am trying to use the ScheduledTask2XML.exe that we downloaded and installed. My current parameters are -c="ipaddress" -t=helloworld -u=".\admin username" -p="password" I enabled Remote Registry service ...
Tue, 10 Jun, 2025 at 4:10 PM
Background Color for Graphs
Hi, in former KB questions there was described a way th change the background color of png graph export. At the moment the background is black (#000) and therefore not usable. I know the option to add the background color to the url, bu...
Tue, 10 Jun, 2025 at 4:10 PM
How many logs can I get with the table.json api?
We're working in a way to bring more value to data gathered through PRTG. To accomplish this, we're indexing the data from PRTG into a third party application. The problem is: We get data trough API. The data gathering for the Histo...
Tue, 10 Jun, 2025 at 4:10 PM
How to add a SNMP sensor through the SNMP Library on a PRTG probe PC?
We are using the distributed PRTG and my office have two probes installed. We have full control of the probe PCs in our office but there is NO admin right of the core server PC in our HQ. When I am trying to add SNMP sensors via the "S...
Tue, 10 Jun, 2025 at 4:10 PM
Monitoring MongoDB
Hello! We are running a cluster of MongoDB servers in our environment, and I am interested in monitoring the response time of an arbitrary query to make sure it stays within a normal range. With a Microsoft SQL database, I can create a ...
Tue, 10 Jun, 2025 at 4:10 PM
Single quote in sensor message breaks notification script
I currently have an issue with my notification script, when the sensor message has a single quote in it. I'm running a PowerShell script to automatically create a ticket. The parameters for running the script: '%sensor' '%...
Tue, 10 Jun, 2025 at 4:10 PM
Manually Specify Sniffer Sensor Graph Vertical Axis
I have a packet sniffer sensor that monitors the traffic going through my 50Mbit/s Metro-E connection which displays the traffic broken down by protocol. When the total is displayed on a graph, the maximum value of the graph's vertical...
Tue, 10 Jun, 2025 at 4:10 PM
Error for VMware sensors - This Sensor requires .Net Framework release (Code PE104)
Hi All Have the above issue. have checked on PRTG server and its running 4.7. Any other ideas? Kamikaze_worm Article Comments Hi there, It needs at least 4.7.2, just 4.7 is not enough. Best regards. Jul, 2019 - Perm...
Tue, 10 Jun, 2025 at 4:10 PM
Call to cellphone when sensor a alarm mode.
Is it possible to ring my phone as a notification option should a certain condition be met? I am already getting emails, and that works fine for the most part. The issue is, that when I'm sleeping, I don't really listen to the email...
Tue, 10 Jun, 2025 at 4:10 PM
Export Syslogs from the PRTG Syslog Sensor
I am trying to find the option to export the syslogs collected by the PRTG syslog sensor. Can someone explain where this option is? Article Comments Hi there, Unfortunately, your desired scenario can not be accomplished with ...
Tue, 10 Jun, 2025 at 4:10 PM
PRTG over IIS Reverse Proxy
Hello, i've followed all Paessler instruction in order to expose over internet my PRTG server located inside the LAN. The reverse proxy is a WIndows 2012 machine located on our DMZ. Using Windows IIS as SSL Proxy for PRTG Now, ...
Tue, 10 Jun, 2025 at 4:10 PM
How can I add a graph to a map with a different time frame?
The graphs available provide a view of 20 mins, 2 days, 30 days, and 365 days; how can I include a graph with say, 1 hour of data? I'm really trying to migrate to Network Monitor from Traffic Grapher, but my stumbling block is the mi...
Tue, 10 Jun, 2025 at 4:10 PM
Cisco PoE Consumption
Has anyone had any success with building a library from the Cisco PoE/Power MIBs at all to monitor the total device power consumption (e.g. sh power inline) on 3560 PoE switches and 1941 routers with a 8 port PoE EHWIC? Article Comm...
Tue, 10 Jun, 2025 at 4:10 PM
How to monitor SOAP Webservice
I can NOT use the advanced HTTP Sensor as described here: https://helpdesk.paessler.com/en/support/solutions/articles/66680-is-it-possible-to-test-a-wsdl-or-soap-service-with-prtg#reply-218927 The documenatiotn clearly states that no XML ...
Tue, 10 Jun, 2025 at 4:10 PM
QoS (Quality of Service) Round Trip test fails
I want to double check, if the following scenario with NAT on both sides is supported. Topology: SJ-Win-Probe1 10.10.20.20 --- Cisco Router with Public IP 63.x.y.z ----- public internet ------- AWS IGW Public IP 3.a.b.c --- Win-Probe2 10...
Tue, 10 Jun, 2025 at 4:10 PM
How to use push notificationon prtg, when Probe not reachable from internet?
Hi Our PRTG Probe is not reachable from the Internet, so I can't connect to our Probe from my Smartphone. Is it still possible to send push notification to my smartphone? I can't connect to the PRTG server via APP. Thanks Frank ...
Tue, 10 Jun, 2025 at 4:09 PM
what is (speed)(RAW) means?
hi all I use Historic Data to generate monthly report, in csv file there is a column is XXX (speed)(RAW) , I want to know what is that unit ? and how to calculate to "speed" ? ex: Date Time Moo_In (speed) ...
Tue, 10 Jun, 2025 at 4:09 PM
Devices dependencies.
Hi we monitor alot of different sites and many equipments. we're looking to make this kind of monitoring : if the router goes down we want to only receive email for this device. and if other devices behind this router are down we ...
Tue, 10 Jun, 2025 at 4:09 PM
IP V4 & IP V6 Traffic Separation
Hi there Can i crate 2 separate custom SNMP sensors for separately calculating IP V4 & IP V6 traffic on an interface in a Cisco device? If so, whould you please help me what OID should i use for each one? Thanks a lot Article Co...
Tue, 10 Jun, 2025 at 4:09 PM
Master Object is "Paused by Dependency"
I've set Ping as the "Master Object for Parent" on a device in PRTG. When Ping goes into a "Down" state, it rightfully causes the rest of the sibling sensors to go into a "Paused" state. However, the Pi...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG Data Extractor Command line
Hi guys, I am playing with the Data Extractor from Paessler. I know it is not supported anymore but maybe you can still answer a simple question where I am really struggling at moment. I tried the app itself and when I added username and pa...
Tue, 10 Jun, 2025 at 4:09 PM
EXE-Notifications not sending when sensor goes down
Hello, I have the problem, that my EXE-Notifications are not sending when a sensor goes down. I configured a notification which executes a Powershell-Script to call a URL to send an SMS. The Script takes two parameters (recipients and mes...
Tue, 10 Jun, 2025 at 4:09 PM
How can I reset all the dependencies?
The dependencies on my installation have become a bit of a mess, so I would like to start again. How can I reset the dependencies back to factory fresh? Article Comments You can use the following script, which makes use of PRT...
Tue, 10 Jun, 2025 at 4:09 PM
Can WMI/API Event log sensor monitor Critical events
Hi, I have noticed that the WMI/API Event log sensors have options to monitor Error/Warning/Information etc. type events in the Event log. However, I would like to know if there was a way to monitor the Critical event entries in the Event...
Tue, 10 Jun, 2025 at 4:09 PM
WMI sensor not working
Hello, I have added a WMI sensor to check memory usage. It worked but suddenly stopped working with this error: This sensor has not received any data since startup. Please check "WMI Delay" channel of core/probe health sensor....
Tue, 10 Jun, 2025 at 4:09 PM
Can you create channels in Python using a loop() ?
Hi there, having a small issue with my python script. getting error of: 'XML: The returned XML does not match the expected schema. (code: PE233) -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE...
Tue, 10 Jun, 2025 at 4:09 PM
IPFIX transport over TCP or SCTP
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to reliably send IPFIX flow ...
Tue, 10 Jun, 2025 at 4:09 PM
Event log monitoring question
I'm trying to set up a particular type of sensor logging using the WMI Event Log sensor, but I'm not sure if it's possible or not. We have several services running on a server. The services check in every few minutes (5-15mins...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG Syslog
I have setup a new Probe server. On the probe server I am monitoring 10 Windows 2016 servers, each server has 5 sensors. I have installed the syslog receiver onto the Probe Device. When I go into the probe device and click on syslog server ...
Tue, 10 Jun, 2025 at 4:09 PM
PRTG ports
What ports does PRTG use to monitor? In DMZ how can I monitor? I am trying to monitor a device that is in DMZ but I can not check the sensors, add a local account with the same user and password as in my PRTG console but I can not make func...
Tue, 10 Jun, 2025 at 4:09 PM
How to Monitor Ring Cameras on PRTG?
Has anyone managed to monitor Ring cameras on prtg. If so , How? What sensor setting should I add? The Cameras are on a guest Wifi Not part of our domain and they are not static. We just use the mobile app to monitor them currently. ...
Tue, 10 Jun, 2025 at 4:09 PM
Using regular expression on whole file
Hello, I'm using a filesensor to detect if the last line of a file containss OK Or NOT_OK. This file is on append mode, added by a Windows Schedule Task. The file is like this : launch-1;2018-01-01;OK launch-2;2018-01-02;NOT_OK ...
Tue, 10 Jun, 2025 at 4:09 PM
Gaps in 2 days trend
195/5000 I have gaps in the 2-day trend but these are not in the live trend. There are also no alarms or warnings that the sensors are faulty. The Pythonscript also gives no error message. I have 2 screenshots that show my problem but can n...
Tue, 10 Jun, 2025 at 4:09 PM
Will you develop the remote probe for Windows 10 IoT Core?
Windows 10 IoT Core runs a very limited subset of Win32 applications and I don't know of a way to get the existing remote probe to function on it. My goal is to be able to use Raspberry Pi devices to monitor my nation-wide network from...
Tue, 10 Jun, 2025 at 4:09 PM